Related
I have been using the new XDAII for about three weeks or so and already I have experienced over 6 times critical crashes that caused the device to not even be able to restart after reseting. Even more troubling is that even when pressing the on/off button and hard reseting, the problem still cannot be solved. The only way I got around it is by actually removing the battery and letting it sit for a few minutes, put in the battery and then performing the hard reset. Of course, then I lose all data that was previously on the device. Right now, what I do is use the xBackup program to back everything to SD card and just wait for the device to crash. Then ultimately recovering. I can get around, but this is really quite annoying.
I have written to O2 about it and they said something about a radio version 10513A0, and that if this is the version (and it is), then I need to either register (which I did and wait for some upgrade), or send it in to O2 collection point for repairs. I really don't want to send it in because then I would have nothing to use (since its both phone and PDA). I just don't see why O2 could not just simply fork over the upgrade software. Also, I have experienced twice that the device would suddenly no longer be recognized by Activesync (newest version). It would automatically connect as GUEST and nothing could be done about it. No shuting down Activesync and restarting, or rebooting computer or/and xdaII, or even removing and reinstalling Activesync could solve the problem. Again, the only solution I have is to perform the infamous full reset, wipe out the whole xdaII and then everything works again.
Anyway, all of this is really killing me here, just wondering if anyone has experienced this kind of situation and maybe have some advise.
By the way, the Bluespoon Digital seems to work fine with the XDAII although sometimes it does crash and a pairing must be done again, but definitely not like the Jabra 200 problem.
I had the same sort of problems with my first XDA-2 and as time pasee the problems got worse, So i returned it to o2 and got another one, same software and hardware versions, but this time with no real problems
John
XDA II Critical Crash
I have had the exact same problems as you experienced and was about to throw that gadget out the window... but then
Following advice received from an XDA II owner I tried the following:
I hit soft reset each time upon seeing the red text in the lower right corner 5 consecutive times. Then I waited and my XDA II came back to life effectively performing a soft reset rather than having to do a hard reset. Fascinating, let's see whether you have as much success !!!!
Thanks for the tip... I'll try it next time it happens again! However, I'm still wondering about the ROM v 1.06 and that Radio software upgrade. Thanks!
I'm also finding the XDAII needs a hard reset more often than the XDAI (although fewer soft resets). Had to do it twice last night, very annoying. Interesting tip about the soft reset at the boot screen, will give that a try next time.
O2 really should do something about it!
Ya, I totally agree. All this reseting and crashing and recovering is really not acceptable. The product features are definitely good and they did make some improvements, but this kind of quality is a definite downgrade. Even O2 admits that if your radio number is 10513A0 then you should send it in to a collection point for a software upgrade. They also insisted on registering which I did, but I just don't understand why they could not just simply post a downloadable software upgrade or ROM upgrade so that we don't have to be without a device. After all, we are talking about something that is both your PHONE and your PDA.
The ROM upgrade is definately necessary. I sent mine in and after that, no hangs whatsoever. No more hard/soft resets at all either. :lol:
if only it was so easy
I would have sent it in, but since I am traveling and don't live in HK, there is just no way to send it in. Besides, it takes about a week, which means nothing to use during the time. O2 really should be more considerate about this. If this was just a functionality upgrade or a boost in bells and whistles, waiting is reasonable. However, we are talking about crippling disfunctionality in a US$800+ device, they should atleast have the sense to post a fix to solve the problem. I heard something will be released in January, I wonder if this is confirmed. I am really sick of waiting. After all, MDA and T-Mobile supposedly already have something out. If they don't do something soon, I would really reconsider anything from O2 next time.
I have experient the same problem on my XDAII, and after 7 times hardreset during 14 days business trip in USA. I send it back to O2 and wait for the solution(already 1 week pass). And even a hardreset sometime could hardly be reached. You need to try 6-10 times. I think it should be a hardware problem because I acutrally upgrade my rom to a newer one(and not the english version), and after two days, I lost my phone function again. I have faced the same problem on my older PPC phone once(LENOVO ET180) and after I send it back to the vendor, they said the mainboard has failure, need to be replaced. After doing so, it works 6 months without a hardreset. I saw the same issue on PPCSG and PCCW.net, they all send their PDA+Phone back to the service. I think you better do it now as maybe there is no a ROM upgrade could solve the problem.
Goog luck. and if without those issues, it is really a perfect PDA+Phone. I love it. When I faced those ****, the only thing I could think is to buy another XDAII
I've the same problem
I've tried your tip to restart my Mda2 with XDA2 rom, and it works!!!!!!!!!!
Now I'm looking for a new Rom upgrade to change my radio version...
Still I think it's the solution and not to replace the radio hardware...
Cant Trust My XDA II
Well it's now Dec 2004 and I ALSO have the same problem.
I've only had my XDA II a couple of months and already I'm quickly loosing my patience with it!!
It crashes at least TWICE a week causing me major headaches.
If I was abroad and it did this I would be in severe trouble.
I brought this as a business tool and I'm afraid it is to unreliable to place
my trust in...
I have the latest ROM update installed
I can ill afford to send it in because it holds my customer base,
day to day stuff, Navigator and many other stuff I use on a daily basis.
"O2, what can you do for me?"
Topdog38uk, what software have you installed - especially any today plugins?
rgds,
Alex.
sigh... i haven't had such a problem since i bought it..... till i update the new rom from O2 uk site... now i feel like throwing to on the ground lolz. anyway i just installed WM2003 SE upgrade mysterman from the forum and 1 crash so far.... :roll:
These two days, after I have installed some software, my XDA II always hard reset automatically . ANd it is hard to go into the system. It only show the "O2" screen. After many times, I finally can go inside the system, but it easily hang and reboot. It really make me frustrated. Does anyone can help me?
etmanq said:
These two days, after I have installed some software, my XDA II always hard reset automatically . ANd it is hard to go into the system. It only show the "O2" screen. After many times, I finally can go inside the system, but it easily hang and reboot. It really make me frustrated. Does anyone can help me?
Click to expand...
Click to collapse
If you say you installed some software, after a hard-reset the software should be gone!! That's the principle of a hard-reset. So if that is not your case, hard-reset it manually or if that doesn't work it is not just some software, but it is a Rom or Extended Rom!!! But that is up to you, you should know what you installed.
etmanq said:
These two days, after I have installed some software, my XDA II always hard reset automatically . ANd it is hard to go into the system. It only show the "O2" screen. After many times, I finally can go inside the system, but it easily hang and reboot. It really make me frustrated. Does anyone can help me?
Click to expand...
Click to collapse
It happened to me once, the only solution is to flash the rom.
it happened to me as well i send the XDA back to O2 they put me a new rom under waranty.
I also noticed that the radio was not functionning correctly impossible to call or be called nor sending or recieving sms, thus there were a signal.
They repaired it now it works perfectly
I think i cannot send back to O2 now.
Because I bought it in HongKong. But I am in U.S. now.
BTW, How can I flash the ROM?
I even cannot use activesync to connect with my computer~
Thank you!
if you haven't solve the problem try to upgrade it with the new rom upgrade, maybe it will solve your problem
I have a similar problems; have you installed KSE software truefax? :idea:
JGUI|My Phone Profiles Seriously caused that wit my XDA II. I switched to PocketZenPhone and now I have virtually no more resets at all.
Luckly my XDA II can sync after i put it away for serveral day.
And I upgraded and it works again!
But I am so worry about that it will happen again one day...
Guys I recently purchased a brand new SPV M600 from ebay and when I say its new, trust me because it was completely sealed and no marks/scratches on the M600 plus all the wires/leads were sealed etc, and he even sent me the invoice from Orange stating the date of purchase, accidentally I think as it contained his home address and telephone number!
Now when I first turned it on and charged the battery etc, I had a little play with it and it all seemed fine. I took it to work with me that day and at work it started to act strange.
First it started by soft resetting itself while I was in the SETTINGS window just tweaking all the bits and bobs to my liking. Anyway it started up again and this time it seemed ok. I tried opening all the menus etc as I had done before but it didnt soft reset again which was a little relief!
It worked fine for the next 10-15 mins after which I put it away and started doing some work which is what I should've been doing in the first place!
I got home in the evening and sat in from of my PC and turned on the PPC and this time it started at the Splash Screen instead of coming out of stand by! Weird as I didnt reset the device and its on Button Lock so it couldn't have happened by accident whilst being in my pocket!
The only problem was though, this time it stayed in the splash screen and wouldnt go past that! I soft reset it again but still no luck!
So I then went for the kill and did a hard reset, not that I lost anything as I didnt have any information on there. After the hard reset, it goes past the splash screen on to the blue nice looking Windows 2005 screen but it stays stuck there!
Did a hard reset again and this time it worked but it crashed when it was installing the customisation tools! It needed a soft reset again! After that it seemed to work ok... only for a little while before it started all over again!
Now this was the original Orange Rom and I have no idea which one it was and I didnt care because it had to go!
I came here and found that our friend Jester was upto his old tricks again and had released a modified version of the Qtek Rom, so I went for it and installed it without any problems (except for his very original spash screen which scared the hell out of my little sister and I didnt find it very comforting either but soon had it changed with Jester's HTC Splash screen).
But unfortunately the problem still remains and the same thing keeps happening. It soft resets itself once in a while and when I do a hard reset it gets stuck in either the Splash Screen or at the next screen which is the Windows 2005 blue screen.
Its like trial and error really, when you guys want to hard reset your prophet all you have to do is do it once, but I have to keep trying at least 2-3 times.
In some cases I need to do a hard reset and then a soft reset soon after when it gets stuck in the Windows 2005 blue screen! And even then its not over because when it gets to the installation of the customisation software, theres a good chance it'll crash there and will need a soft reset!
I tried to install the original Qtek Rom, the one which Jester modified a little but it wouldnt work and I'm guessing I only have the CID lock to thank for that! Mines a G4
Any idea guys? I'm totally screwed here as I cant send it back to the guy I bought it from because I have changed the Rom and thats not good because he cant send it back to Orange to get a replacement! I wish I hadnt changed the Rom and just sent it back to him but I thought it was a software issue.
I'm not convinced its a software issue anymore though!
If you made it this far then I apologise for making this post too long (was longer but I had to to edit out like 1/4), and bloody hell is that the time!
Anything from anyone would be much appreciated.
All the best.
My friend you should try to format your phone and install new operating System...Similar problem happened to me (mine just freezed and I had to reset it) so the new OS is the solution of your problem...So when you do that,tell us if everything is ok..And one more thing---This little mobile device is THE BEST you'll ever get for that amount of money-so keep it and take care my friend...
Greetings!
Alix, thanks for your post. I'm not too sure about that because like I said, it came with the original Orange Rom and even then it was like this, and after upgrading to the latest Qtek Rom, the problem still continues. So somehow I dont think its the software. I mean I hope it is the software as thats an easy fix if I can somehow get my CID unlocked and right now thats not possible on G4 Roms, unless I'm wrong and falling behind?
I have a feeling its the hardware and if it is then I'm screwed!
Thanks for your reply and hope to hear from others soon.
Have you tried to replace the battery? some times the battery causes this kind of behavior when its not supplying enough power to the phone.
try to HR with the phone connected to a wall charger (not to pc) and see how it goes.
if it reboots OK, so probably its a battery issue.
Shayd that was good thinking and I tried it right away but unfortunately it wasnt the case. It still needed 3 tries... one hard reset followed by two soft resets before it went past the Splash Screen.
I've just about had enough with this thing!
Thanks nonetheless.
How To Reset SPV M600
hi every one,
can some body tell me how to hard reset SPV M600
It's On ORANGE
IPL 2.10
SPL 2.10
infozohaib said:
hi every one,
can some body tell me how to hard reset SPV M600
It's On ORANGE
IPL 2.10
SPL 2.10
Click to expand...
Click to collapse
RTFWiki!! It's there!
hi , I have spv m600 from orange and I did something to change the original room , and now it work perfect here do that way
first thing unlock sim using this link to download unlock tool.
http://forum.xda-developers.com/showthread.php?t=300062
After that you can download room from this page to updagate your phone
http://forum.xda-developers.com/showthread.php?t=297489&page=3
Download: LvsW WM5 NVID(no vendor) [RUU-Prophet-220734-2207114-024721-NVID]
That room work for mime . you should try it
I hope .It ll help you
http://wiki.xda-developers.com/index.php?pagename=HTC_Prophet
Hard reset SPV M600.
How reset SPV M600?push buttom cam and buttom comm manager(both two buttoms left ) and the reset with the stylus.keep the two buttoms pushed till you get a message then strike any key to quit.
Caution:
you turn off your pda before doing any hard reset.your pda will install default parameters.
Save your data before any hard reset.
good luck.
phew! i just went to sell my SPV M600...as its being doing my head in an is long overdue for an upgrade. however, it decided to die in the shop! i was offered 50quid too, so i wont be goin back there, but i needed the money to get me through to pay day, (its something ive been puttin off doin fior awhile, but when moneys tight....) id just like to say a huge thank you for lettin me be able to reset my own phone, the Orange shop wanted £100 for a replacement (screw that!) an the car phone warehouse wanted to take the phone, send it to sweden, mess about with paperwork, an probably wouldnt have give me back till next year.
so, Thank you
P-Swish
PS...does anyone have any experience/news on the new Nokia N95? im lookin at upgrading to one, an well, if anyone has any bad experiences/insider info pls email us
I am currently using Imate JasJam with original rom with wm5. Every now and then I have a problem writing from the keyboard. When I slide the keyboard to type any msg or email, the pressing of the keys doent do anything, then I have to soft reset or it will be fine after sometiem. Anyone having same problem, what could be the cause.
Same Jasjam Keybaord problem and internet explorer
I am having the above mentioned problem for quite a while now and nobody seems to help. Please explain if you got some information of jasjam keyboard problem. Also having problem with pocket internet explorer, after browsing some time i get script error that says that script is slowing and explorer hangs for some time. Please help.
If you're using i-mate's English ROM installed then try the latest.
Latest Rom
I am using imates latest rom for jasjam but still the same problem, and whats the solution for internet explorere certificate error.
any solution to this issue as of yet? I just got my i-mate jasjam and am already having this issue quite frequenty.
A soft reset does seem to fix it although the backlighting on the keyboard seems to disappear aswell and the soft reset doesnt fix this.
This has only happends to me once.
Soft-reset did the job, and it hasnt happend again.
Running on XDA Live .20
What third-party apps you have installed? Do you still have the same problems after a fresh hard reset before installing extra apps? Regarding problems with PIE, try the latest Opera beta.
Anyone has a solution for this case ?
I just bought imate jasjam on 2 days ago, and the keyboard not function as well.
I did the soft reset, and keyboard back to normal for several hours, and then happen again.
I did the hard reset too, but the problem still appear.
Anyone can help me ?
Thanks
Sutisna
ysut said:
I just bought imate jasjam on 2 days ago, and the keyboard not function as well.
Click to expand...
Click to collapse
In that case, take the phone back. And if you can, get a different phone.
(There's too many guys out there with white screens and buttons not working)
I did, swapped by the store with the new one. After 24 hours, same problem appears I am very disappointed with this product....
I think this one's a common problem. I faced this issue with my Dopod 838Pro a lot too (with original Dopod WM5 ROM), but the problem seems to have lessen with WM6. Tried tapping the OK key on the keyboard a few times and see if the keyboard returns to control?
My friend has a Dopod 838 pro since the first release, but he never had a problem like this, even he still using an original WM5... Am I wrong if I say that the I-mate JASJAM was a refurbish version of Dopod 838 ?
As weird as it may sound, my prophet is not loading up successfully since this morning. It was working well until last night and for no reason seems to have lost it's way.
I see the Splash screen with the IPL / SPL etc. information and then it proceeds into the blue Windows Mobile Screen (Windows loading screen) and doesn't get any further.
Has anyone faced a similar problem earlier and have a resolution to it. I do not want to Hard Reset my device at the moment.
I had this problem last time but it worked after n soft resets. I'm sure today I have far exceeded that number n in doing a soft reset on my device. Any help is appreciated.
Thanks,
Umesh.
O2 Neo (WM5)
Feasibility of a probable solution
Read this solution on another forum and thought of bringing it up for discussion here.
It said that these PDA phones have backup power source probably as a battery / capacitor to store ROM data in absence of the main battery. In case of situations like mine where the boot sequence is probably hitting a deadlock or some other problem , it might work to drain the back up battery / capacitor completely.
This might force the PDA to look for a fresh boot sequence or default.
Is this a possibility ? Do the senior members / experts here believe or know anything about this. I feel it's worth a discussion, if so.
Thanks,
Umesh.
The probable solution!!!
Hi
I had almost the same problem and I guess you maight have done the same mistake.Have you newly installed any weather forcasting programs which install some plugins into your TODAY SCREEN?If yes,it is the one which is responsible for your failure.(Many of plugin installers in today screen may cause the sme problem)
Hope you can succeed with resolving it.
puzzled
Have you tried start up minus the SD card...?
amiromario said:
Hi
I had almost the same problem and I guess you maight have done the same mistake.Have you newly installed any weather forcasting programs which install some plugins into your TODAY SCREEN?If yes,it is the one which is responsible for your failure.(Many of plugin installers in today screen may cause the sme problem)
Hope you can succeed with resolving it.
Click to expand...
Click to collapse
I did install the HTC Home Plugin but I'm also sure that did not cause the problem cause I had it running great for about 3 weeks now. The last software I tried installing on my device was Merriam-Websters pocket pc dictionary. It had some flash card feature which ran at start up and to my surprise the morning (without restart) before my cell went into the struggling mode. But unless it reloads itself, I cannot do anything about any of the softwares.
How did you resolve the same problem with your device. Did you also have to do hard reset ?
Rivendell63 said:
Have you tried start up minus the SD card...?
Click to expand...
Click to collapse
I have tried with and without the SD Card - that had got my prophet working last time I had this problem but unfortunately, this time not. I even tried pulling it off at different intervals while the cell is stuck in the load mode, but to no luck.
You'd better to...
umesh said:
I did install the HTC Home Plugin but I'm also sure that did not cause the problem cause I had it running great for about 3 weeks now. The last software I tried installing on my device was Merriam-Websters pocket pc dictionary. It had some flash card feature which ran at start up and to my surprise the morning (without restart) before my cell went into the struggling mode. But unless it reloads itself, I cannot do anything about any of the softwares.
How did you resolve the same problem with your device. Did you also have to do hard reset ?
Click to expand...
Click to collapse
Hi
Actually,I installed a POCKET WEATHER, a weather forecasting program which installs some plugins on today sceern.Then my problems with the device(same as your)started to appear.I waited for 2 or three days,but finally I found the solution in removing it from my device.Once I deleted it,my device returned back to its great condition that it had before.I guess, you should ignore and put away those programs which leave a trace in today screen.Don't ask me why(Cause I don't know that much!!! )but I heard about some subsequent problems with your rom's cash, or something.You'd better removing them and I hope they will help you to solve the problem.
I did not have any luck and had to hard reset my device. I had not done it even once since I brought this handset about a year ago and am only glad to have done this now. Just realised how slow my device was working with all the software installs and uninstalls I had experimented with it over the year.
I did loose some data - but in the end a fair trade off.
hard reset keys dont work
Hi! i got the same problem, i installed an updated TouchFlo in my phone, but it hangs at start up, so i tryed to hard reset the phone, BUT my phone is a chinese clone of pharos 3470 / dopod P660 and the hard reset keys dont work (camera + power + reset) i have been trying diferent combinations of keys but i cant find any solution.
does anyone know a possible way to hard reset a phone?
i did it before, but from inside the windows settings and it worked well, but i cant do it with the keys, and i cant get in windows settings when it is stucked at startup
please help!