Database Users

XDA II: Phone not working anymore and where to repair in US?

Not quite sure what the issue is with this one. Back in the beginning of the year my XDA II fell from waist height when the carry case snap popped open (notebook bag brush across the front catching on the flap). The only noticeable problem after that was that the power button no longer works, so I have to power it on by pressing the phone or address book buttons etc.
About a month and a half after that incident the phone suddenly just stopped getting signal. I was using the standard shipping firmware with a few apps. Soft reset, hard reset both failed to fix the issue, the phone simply will not pick up the network. Interestingly enough if I play with the phone settings and go through the process of manually selecting a network the phone WILL pick up available networks in the area (this kills my idea that the GSM radio failed altogether). For now I've had to switch back to a junk phone as I've been unable to figure this one out. Anyone have any ideas on this one? I'm using T-Mobile for a service provider and I'm based out of California.
Also, does anyone know of a place that can do diagnostic/repairs here in the U.S.? So far my searches have come up empty.
Thanks in advance.

Give this a try:
Reflash the phone with any version of ROM and it should start working fine again. I think the problem is that you're radio firmware somehow got corrupt.

Ok, guess I'll have to give it a try. I've been avoiding trying the slightly riskier stuff as I got this thing via an independant third party, so warranty/support are iffy.
Is there a general release ROM that I should be looking for (using T-Mo in U.S.)? Or should I look to cooking my own (which I'd rather not)?

You can try upgrading the ROM with the same branded one. That shouldn't void the warranty.
I.e. If you've got an O2 device, get the new O2 ROM

Reflashing
I have had a simular problem with hard locking. Finally my phone quit working all together. I went into boot loader mode and flashed it. It's like having a new phone again. So yeah.. I think the ROM's can get corrupt.
Brandon

NeoCole: Looks like you are using T-Mo in the U.S. Mind if I asked what you flashed yours with? Did you use a specific ROM, Radio Stack version etc.?
I'm running an unlocked i-mate (contradictory to my subj title, I know).

Flash it with the T-mobile 1.72 ROM

ROM Version
Well.. I flashed it with the IMATE 1.72 ROM and used most of it's extended ROM. I used the battery Meeter from the Qtek extended rom. I built most of my extended ROM Myself.
I look at T-Mobile's Beta 1.72 ROM like I look at Windows ME. Both should have never happend. I can't count how many times I had a hard reset with the T-Mobile ROM. I'm not sure if it was a combination of the programs I was useing or not. I saw a post that said SBP was possibly causing the problem. So I quit using SBP products. Later I still had to HARD RESET from time to time. Now that I'm running differently, My device has never been so smooth.
Let me know if this helps,
Brandon

Looks like I'm pretty much screwed. Without a working power button I can't do a hard reset into bootloader mode. When I try using a utility app that allows me to do a hard reset I can't hold down the jog dial at the same time. Good times.
*edit: yeah, that would be 'can't' hold down the jog dial.

You don't need to boot into the bootload to perform an upgrade... the upgrade software takes care of everything for you (except the hard reset at the end)

All you need to do is sync through Activesync and then run the upgrade program.

I would (and have!) flash the imate 1.72 ROM. It is very stable for me and HAS improved the battery life of my imate.
As stated above, just start the flash process and it will put the device into bootloader mode and perform the flash. It will need a HR at the end, but since your power button is not working, maybe you could remove the battery, slide the red slide/switch back into place for a few seconds as if the battery were there, then slide it back, put in the battery, slide it back into place and press one of the puttons to turn it on.
Hey . . . it might just work!

imate 1.72 ROM did the trick. After I actually READ all the posts regarding the ROM I realized it came with an installer and got that done. So far so good. Now if I could only find my missing tomtom 3 cd key that went MIA during my last move

Hey, that's fabulous! Welcome back to the world of convergence.

SPV M1000 Resets completely for no reason..

Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM. The only s/w I am running is
Tube (VisualIT)
MS Arcade Pack (Pacman, DigDug etc)
MS Voice Command
Agenda Fusion
CityTime
Regards & Thanks
Chris

Yeah i got the same problem. But it happens when I upgraded my ExtRom from Orange.com. Sometimes it stays at suspend mode, then i have to perform a hard reset to wake up the device. Very odd.

dfens said:
Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM.
Click to expand...
Click to collapse
I have had my M1000 for about four weeks too now and although it occasionally soft resets it never fails to respond to the power button. Maybe you have a faulty phone?
On a different note, you say you have Voice Command, I was looking for places that sell it in the UK but it appears to only be available in the US, if you could let me know where you got it I would be really grateful.
Hope you sort your phone out!
Fin

High all
No probs so far
Swiss m1000 installed Programs
Pocket Hack Master ( Overlock your PDA )
Pocket Mechanic ( Clean Defragment and more )
Snails ( adictive Worms(TM) Clone )
Crazy Cart ( adictive Mario Cart(TM) clone
and lots more.
Im overlocking my CPU to 530 MHZ and no Trubbles so far.
Got the thing for two months now, running in this config for about one month.
Peace

Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve

Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve

With Orange Switzerland SPV M1000 I experience the following problems:
1) Bluetooth lights (blue light) and the battery lights flashes even though
bluetooth is not connected and the battery level is fine.
2) Once every other day the device (though fully charged) freezes and I end up doing soft reset.
3) Removing battery already puts the device to soft reset. Orange
4) The activeSync is running without me having to start any activeSync session.
5) Abruptly I get message the memory is full and the device then freeses.
Is anyone having the above problems? How do i resove this?
Many thanks
Swissmate
SteveD said:
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Click to expand...
Click to collapse

SAME PROBLEM AS THE REST OF YOU WHO HAVE THEIR SPV FREEZED UP VERY OFTEN. IN MY CASE IT'S EVERY 3 OR 4 DAYS, POWER BUTTON AND SOFT REST DOES NOT RESPONDE, SO IT'S EITHER HARD RESET OR SOMETIMES SIMPLY REMOVING THE BATTERY DOES THE WORK. I HAD MY PHONE REPLACED 3 TIMES ALREADY AND STILL THE SAME PROBLEM EVEN WITHOUT INSTALLING ADDITIONAL SOFTWARE BUT WHAT CAME BUNDLE WITH THE ORANGE PHONE. IS THIS A ROM BUG ???
SPV M1000 FRANCE
SD CARD 1 GB
OMEGA ONE BATTERY PACK PRO
OMEGA ONE JOURNAL BAR
SPB GPRS MONITORS.
FORTUNATELY I USE THE X BACKUP PROVIDED WITH THE PHONE TO SAVE MY DATA, BUT IT'S TIME COMSUMMING AND REPETITIVE AS AFTER EACH TIME THE PHONE RESETS ITSELF, I HAVE TO RESTORE IT AGAIN AND AGAIN. :evil: :twisted:
IF SOMEBODY COULD IDENTIFY THE PROBLEM, THIS WOULD HELP A LOT OF PEOPLE LIKE ME
THANKS
RICHARD

There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.

Another possibility
Turning off the record button seems to have helped, could it be that this is being caught and filling memory / draining batrtery?
3rd phone 3 weeks.
Great when working - anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised

Re: Another possibility
BobW said:
anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Click to expand...
Click to collapse
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.

NeilM said:
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Click to expand...
Click to collapse
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
anyhooz, ill be upgrading all of em to SE very soon and i doubt that rom will have the same glitch...
who knows... now that we can confirm (99%) that SE works on the xda II maybe the operators will now make an official upgrade to SE... they have no reason not to
regards

djrm.net said:
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
Click to expand...
Click to collapse
Hmm. That is interesting. Only having one here - and having problems - I do not have much to compare.
Do you think the problem comes from changing the standard settings or using extra software then?
By the way the new ROM does not seem to make much difference in terms of this problem, alas!

Exactly the same thing to me...
Every 5 or 6 days... it goes of for no reason, and the only way to wake it up is to hard reset it! weird SPV... maybe some day a nice guy will come up with a solution to our problem! Hopefully...
:shock:

To keep an old thread alive
Those experiencing issues with this device going into coma (requiring Hard Reset to clear)please would you post detailed accounts of when the issue occurs.
Please confirm power settings, what applications were open on the device and whether the radio or BT was on.
Does the problem occur off or on charge, if on does same problem occur if charged from travel charger not dock?
If off charge, if known - state both internal and external battery charge levels when problem occurs?
What is seen on the handset at point of coma?
Working from soft Reset through battery off to hard reset, what was necessary to restore the device and did soft reset or battery off result in a dump?
Could ROM V's and bootloader V's also be stated.
cheers guy's, together we'll crack it

To keep an old Thread Alive
:roll: I have had my phone from about June last year. The first reset occurred about the 3rd Jan this and two more occurring in the past few weeks the last one on sat 12th Feb
The history as I can recall with the last reset is as follows. I took the phone out from work (cradle) Friday afternoon after 4pm don’t think it was put to charge again before the incident also the phone was not used very often as its a work phone. It was on stand by all day Saturday with the green light flashing but no signal input was being received as I was expecting a cal which never came only to find out the phone was off as mentioned by the caller when I called them. Got home about 530pm with the light still flashing and tried to switch the phone on after finding out no signal was received, the light then went out. Could remember this quite distinctly as it happed on the previous occasion. To activate the phone i have to take the battery and sim card out as with the previous occasion put the card in another/different phone to activate it (make a cal) then put the card and battery back in for the phone to work when it would then go through the reset process. Once working on checking, both battery powers were very low think less than 50% as when i checked some time after they were up to 75%
Am in an office with 3 other users and the only one with this problem and am on my 3rd phone since the year started. It seems to be linked with low battery power (both) and extended stand by when it completely shuts down. Trust this would help to get us a stage further.

i have had two m1000's with this problem,
orangecare stepped up for the replacement and i upgraded the 2nd to win2003se and it still does it!
i make scheduled backups now and have learnt to live with it until my contract expires..
on another seperate note..
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
Click to expand...
Click to collapse
how do i do this in 2003se?

MORE ON THIS
I had an M1000 that worked fine but a small problem occured and orange replaced it - the new one had this problem every 7 days or so - the bluetooth light was flashing although not switched on and when I try to turn phone on it wont - remove/replace bat and resets - I upgraded to ROM 2.02 from this forum but was using origional orange extended rom and it made no difference - if it is a rom problem its in oranges extended rom
I was on a 166wwe - boot loader 1.06 - dont know radio version but was still happening after DCM 2.02 WM2003SE WWE from this forum with radio 1.18.00 and original ORANGE ext rom so if is on ROM is definatley oranges ext rom that has a problem. - HAS ANYONE HAD THIS HAPPEN WHILE ON CHARGE????
THEY REPLACED MY PHONE WITH A REFURB - ITS NOW FINE BUT IM NOT HAPPY

guys lets think here
were all orange subs so its got to be an orange thing (so unlikley to be hardware) - there are people here (myself included) who have upgraded radio and OS so I am begining to think it is in the extended rom on these machines - has anyone who has replaced extended rom had this trouble - I would experiment but no longer have this fault - I never thought Id wish I could get it back but now I think I can see a resolve
we need an orange customer who does not have this trouble to post extended rom on here for us all to try????? - - - Please ??????
it would be nice to crack this one guys keep plugging on

Had my M100 nearly a year now and after many many resets decided to call Orange as I would have thought this was a known problem with them. But according to technical they have never seen this before!!!
There response was ... backup your data! doh!
I told them I did and it was unacceptable to say this as the thing is faulty it takes over an hour to reload the data and it's happend 4 times since I called them 4 days ago.
:twisted:
PS: has anyone got a copy of the original 1.66 rom as you can no longer get it from Orange.

My o2 xda mini s is dead I think :(

Right i need some help, big style.
Had me phone now for nearly a couple of months and it's been fine. Then today it all went wrong. Firstly the phone just did'nt work no signal or anything. Tried everything to fix but nothing seemed to work. So hard reset. Now the phone boots up and goes thru setup etc.. (but no 02 option??) gets to my today screen but when I choose anything i get a msg saying did i want to run unknown program etc.. choose yes/no. I have chosen all the combinations to get it to work but the phone sometimes freezes so i have to soft reset to get going but then I'm back to square one. I've downloaded the backup o2 rom but when i run it i get an error saying it cannot create a folder??? So at the moment i can use the phone sometimes but sometimes it freezes up 9/10 i cant sync with comp.
Before you ask I only have tomtom installed and afew themes, and the xda worked fine before hand.
Any ideas please would be a great help. If not I'll be straight on the phone to o2 to get a replacement.
cheers

screen shot of the error msg i get

screen shot of the error msg i get

Right getting really annoyed now with my phone :evil:
managed to get it working again after downloading the o2 rom and re-flashing. Since i started this thread i have re-flashed rom about 3 times!!!! My phone just stops working. No network signal or anything!!! All the problems started after i install wisbar, phones never been the same since. stoped using wisbar and started pocket plus. phone worked fine until i soft reset cus it frooze. when it restarted nothingworked. I'm just about to flash again for the 4th time. Only gonna install tomtom and eten dialer and afew games thats it. I'll install in basic mode but wont delete any o2 files as normally do. If it goes again after this it's going back to o2.
cheers

Well, simply send it back for warranty repair, what's the problem? These things happen, I'm used to that... had to bring my Nokia 6600 back 2 times during warranty year... :?

does it damaged the phone if your constantly re-flashing the rom?

Sorry to keep posting but is there an anti-virus software or something cus i think there must be something on my xda cus even after flashing the phones still not 100%
cheers

Keep in mind, by the way, that flashing your rom with any ROM other than one provided to you by your provider is grounds for voiding your warranty

yeah I know i just thought that may fix whatever problem there is. I think i've just got a dud mini s. Worked fine for a month but now it's gone crazy. I think re-flashing with the o2 rom 5 times and still no joy means the phone will go back.
I'll ring o2 first thing in the morning.
cheers

new trinity

Hi, I have just received my new (to me) SPV M700 from a guy on the internet.
It was originally locked to Orange. Has been flashed a few times by previous owner and has Ausdim on it (don't know what I'm talking about as am new to this stuff). It's been unlocked and upgraded to WM6.1, also has Tom Tom and European maps.
I put my O2 sim in and turned it on. What I got was a white screen with the words HTC, also MO5, BO5, DO3 Ausdim, and a tune played, then windows 6.1 screen came up. That's it. Nothing else happens, phone doesn't work, in fact nothing works. Oh yes, a green light at the top right hand side flashes occasionally.
Also, l had three new styli shipped from Japan. Pushed the white end onto the pen and inserted it into it's appropriate place on phone. Came to get it out and the end has come off leaving the stylus in the holder inside the machine. Oh dear. Not my day is it.
Any advice would be appreciated.
I have experience of flashing psp's and using pandora batteries so the prospect of fiddling with flashing is not totally scarey to me. But I did get to know the machine first and read a lot before trying it. Don't want to rush into such stuff with this phone if there is a simpler solution.
Cheers
Puddle

Hi guys,
I realise I may have upset people by posting a question before I have contributed anything to the forum.
Will be happy to do so when I have the phone up and running.
Here's a quick introduction......... if that's the protocol.
Am a retired aged person who loves tinkering with new technology. Was first introduced to computers with the Sinclair ZX81 which had 1k of ram, yes 1k!
I even got a 16k rampak for the back. Such wonderful technology, I also had a fiddle with machine code programming.
Then I got a Commodore 64, more fun. Later on, I got a Psion, again more programming and compiling fun. Then laterley I have a couple of pc's and a laptop. Also got recently a psp and liked it so much that I bought another one with custom firmeware on it. Have had lots of fun upgrading and such.
Just got a garmin for the car too for when we go off to France for a few months with caravan.
Just a quick introduction as to who I am. Have had a look at some of the posts and I have lots to learn. Thanks for making it happen to a golden oldie.
Cheers
Puddle ('cause my hobby is scuba diving)

Hmmm....I feel for you. My Trinity has the original wm5 rom, when I boot it up it starts with the white HTC screen you described but then kicks into windows. I doesn't sound good!
As for contributing first...don't stress about it. We all have to start somewhere

Thanks for the reply, the chap who sold me the phone is going to ring me tomorrow to see if he can sort it out.
My sim is a non 3g, is it possible that this could be the problem?
If it's something so simple I should be lucky.
I was really excited about getting the phone - a bit of a bummer that it isn't working.
Cheers
Lyv

I don't think it is the sim! Does the device boot without the sim? If not then it something deeper!

No, it is exactly the same with no sim in. Oh dear.
Perhaps it can be remedied by re flashing ??? The guy who previously flashed it may have the solution.
Cheers
Lyv

puddlediver said:
Hi, I have just received my new (to me) SPV M700 from a guy on the internet.
It was originally locked to Orange. Has been flashed a few times by previous owner and has Ausdim on it (don't know what I'm talking about as am new to this stuff). It's been unlocked and upgraded to WM6.1, also has Tom Tom and European maps.
I put my O2 sim in and turned it on. What I got was a white screen with the words HTC, also MO5, BO5, DO3 Ausdim, and a tune played, then windows 6.1 screen came up. That's it. Nothing else happens, phone doesn't work, in fact nothing works. Oh yes, a green light at the top right hand side flashes occasionally.
Also, l had three new styli shipped from Japan. Pushed the white end onto the pen and inserted it into it's appropriate place on phone. Came to get it out and the end has come off leaving the stylus in the holder inside the machine. Oh dear. Not my day is it.
Any advice would be appreciated.
I have experience of flashing psp's and using pandora batteries so the prospect of fiddling with flashing is not totally scarey to me. But I did get to know the machine first and read a lot before trying it. Don't want to rush into such stuff with this phone if there is a simpler solution.
Cheers
Puddle
Click to expand...
Click to collapse
Before thinking about reflashing, try Hard Resetting. Be warned: you will lose all data on your phone! ...but it could be a solution for your problem.

Thanks for the advice, will speak to the guy I bought it off tomorrow evening and if we don't get anywhere consider the hard reboot. (under guidance).
Regards
Lyv

Sorry.
It was my phone you bought so hello again! It's very strange that it's not getting past the Windows 6.1 splash screen even without a SIM as it was booting fine when I sent it and if it isn't getting past their even with the SIM removed then it may be something more intrinsic although I don't know what.
Hard reset the phone by pressing and holding both the soft keys and then using the stylus to reset the phone and follow the prompts, it will erase TomTom but you have all the back ups to reinstall that and I'll ring you and talk you through the process.
If the hard reset doesn't work then I'll shove a Mini SD to SD card converter in the post to you and walk you through flashing a new ROM from the memory card and if that doesn't fix it then I'm stumped and I'll give you a refund, but I'm sure it won't come to that.
Sorry for all the hassle!
Mike

Or if you're still awake feel free to ring me (don't mind returning the call to save your phone bill) and I'll try and talk you through everything now as I'll be up for an hour or two yet, you should have my phone number in the PM I sent you on YD.

Thanks for the reply Mike, would have been tucked up in bed when you posted so will speak with you tonight. Give me a bell on my landline, notified on yd site pm. I could ask a silly question.......did you load WM6.1?
Cheers
Lyv

Oh dear, all our efforts failed Looks like it's dead. Could have been dropped in transit, thank goodness for insurance.
Will have to look for another phone now.
Cheers
Lyv

not even flashing the firmware again helped ?

Soft and hard resetting does nothing. I tried connecting the device up to my pc with the usb cable but xp didn't have the drivers so can't access via that method.
Thanks for the reply anyway.
Lyv

You need to download and install Active Sync (at least version 4) before Windows XP will recognise the phone.
Get it here

Thanks IK, will download and try again. I was on an older version of activesync from when I used to use the IPAQ.
Cheers
Lyv

Upgraded my activesync to 4.5 and connected trinity. xp detected that a usb device had been added and activesync attempted to connect. At the end it gave up with a message that the connection to the windows mobile device couldn't be made.
The device itself had the red light at the top to show that it was taking power from the usb and the wm6.1 splash screen is still showing.
No joy, must be dead.
Thanks for help
Lyv

I shall be writing a long, complaining letter to Royal Mail
From what the OP has said it sounds like the phone's reset button isn't working at all as she can't get the phone to enter bootloader or hard/soft reset the phone and the only way to power it down is to remove the battery so it sounds well and truly bricked.
I'll have a play when it gets sent back to me and may ask you guys for some help sorting it but I'm not hopeful.

Hi Mike,
Money arrived in Bank account. I've posted your phone etc back to you today, special delivery, so you should get it tomorrow or Saturday at the latest.
Hope you get some joy from PO.
Cheers
Lyv
Still looking for a phone ...... ah hum, am even thinking of the mda vario II

Got a new phone on the way now - it's an xda trion. Yes, I know, not one of yours.
However, I'm sure I will get loads of fun out of it.
Over to the Hermes sub forum for me.
Cheerio
Lyv

is my MDA Vario2(HTC TyTN) dead?

Hi all,
i have a serious problem with my MDA Vario II (HTC TyTN),
just have this device since 2 weeks, and last week i flashed a rom onto my device, its a nameless windows 6.1 rom...
the flash went perfect, the device worked flawlessly!
the device has been working fine all week, i had it hard reset for like 2 times.
now i did another hard reset, everything seemed to go just fine, battery was 100% device nicely came into the bootloader mode, nicely went resetted, perfectly booted letting me setup the device and calibrate the stylus right after this the device resetted itself and after the windows logo it just went into white screen, i waited this out for like 15 minutes and then i pressed soft reset... this white screen was the last thing i have seen on my screen so far (2 days ago now) the only thing my device does is give me a red led when it is connected to the wall charger or usb and the battery is not in the device
as long as my battery is in the device it does absolutely nothing, no sign of life!! not even a red led!
is there anything i can do about this? or do i need to send it away to t-mobile?
i really hope someone can help me with this one!
cheers ChilleCharlie

ps: normally when i press both the soft keys and the reset it would take me into bootloader mode, this doesnt even work no more!

i have been reading on this forum for 2 days now i just have no idea what this problem could be! can somebody please help me! i think it might be my accupack is that possible for a 2 weeks old phone?
is a herm100/200/300 device capable of booting without a battery in it?
cheers Charlie

ok here comes the test result, i was planning on shipping my phone back to the supplier but instead of this i tested my battery with a electrometer guess what? 0,04 volts are on my lipo pack!! OMG battery sudden death! never had this before in my life! now i know i can fix this battery pack did that before with some years old li ion and some months old lipo's but since i am under warranty i hell yea am gonna make use of it! this pack will be sent back to t-mobile in the meanwhile ill buy my ass a new one so i can use my phone
thanks for everything this website is great even thow i havent had 1 reply yet, thanks to you guys i got wm6.1 and will get it back running now! tytytyty btw i heard something about hardspl beeing more safe? i guess i should flash it onto my device or is that risky to do ?

Sorry, didn't see your post until today. Might not have been able to help anyway.. Glad to hear you sorted that out OK though..
As for Hard SPL, its a must to have on your Hermes before flashing as it will make it possible to recover from a bad flash. Its NOT a guarantee but it is a safety net to help when things can/do go wrong.
Would also suggest using the sd card method for rom flashing as its safer than via pc(Hard SPL takes about 2 secs to upgrade so I do that from the pc BUT you can do this via sd card too).
Welcome and happy flashing...

thank you for that information once i get my device running again it will be the first thing ill install even thow i dont think my problem is rom-related anyway, today my battery has been tested in a different phone, as i thought it was completely dead! also my phone has been tested with another battery... well my phone is completely dead as well! i think it has had a short circuit somewhere inside which would explain why it doesnt do anything with or without battery installed...
i do not know for sure thow.. but thank god i still have my warranty.. althow im not sure about this since my phone wasnt running official firmware.. but i guess that has nothing to do with hardware malfunction now does it? so ill be sending it back to the supplier tommorow damn i cant stand not having this device working
cheers chillecharlie