Hey All,
Have a BA, go a little wet but it seems to be working fine. Dropped it and now having a few problems with sound. I wanted to exchange it via the warranty program but was told if there is any evidence of water damage I have to pay up. Decided to go get a Wizard and realized that both the BA and the Wizard has a white "tab/sticker" right near the SIM card. His BA, and both of our Wizards - tab is white. My BA that got wet - tab is pink. I'm just wondering if this is like a "litmus" test for water damage? Is there any other indicator that moisture was on the inside that I should look for? Thanks.
Hey
Mine turned wet too, and my little lable also turned pink, maybe it is not really like an indicator, but a water-absorber thingy... dunno really.
By the way, I have a Wizard.
Take Care!
Rik
that's exactly what it is and some, if not all, carriers take it seriously. if it's pink, I think you can probably forget about getting anything for free.
One of the first questions warranty service will ask you is "Does that sticker still exist and is it white?". Answer no to either on and they will tell you that your warranty is void.
Related
I dropped my fone from the second floor to the first - but luckily the corner of the phone stopped it from hurting the floor any more. It hit the corder where the stylus is and now the screen looks a liitle raised from the keyboard. When I turn it on, it only shows me a white screen.
2 Questions:
1 - can I fix it
2 - can I get another one from Cingular (and how)
I know that I do not have protection on my phone since Cingular will not protect phones that cost more than $300 (when if you think about it, those are the phones you need to protect) Does anyone know how I can get another phone from Cingular without paying?
Thanks
mikeysweet said:
I dropped my fone from the second floor to the first - but luckily the corner of the phone stopped it from hurting the floor any more. It hit the corder where the stylus is and now the screen looks a liitle raised from the keyboard. When I turn it on, it only shows me a white screen.
2 Questions:
1 - can I fix it
2 - can I get another one from Cingular (and how)
I know that I do not have protection on my phone since Cingular will not protect phones that cost more than $300 (when if you think about it, those are the phones you need to protect) Does anyone know how I can get another phone from Cingular without paying?
Thanks
Click to expand...
Click to collapse
getting one without paying isnt going to happen, especially since it shows obvious signs of user inlficted damage. you need to start saving up for your next phone purchase.
So Should I go ahead and try to open it up and see if I can fix anything in it?
In my opinion, I think the LCD is broken, or it could be just the connection loose where the LCD connects to the mainboard. Goodluck!
Clem
clemsyn said:
In my opinion, I think the LCD is broken, or it could be just the connection loose where the LCD connects to the mainboard. Goodluck!
Clem
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Click to collapse
there is a place called www.safeware.com where you can insurace your PDA for about 60 bucks a year... check it out
you may get another from ebay for $400
if the screen and motherboard are not broken, try to get Dopod 838 housing assembly, and replace the housing
So I opened up the entire phone and only found that the InfraRed lens broken off. I don't see where else it is broken. I had everything apart except the screen from the face of the phone. I took off the back by taking the screen off of the guide rails.
I made sure the connections between the screen and the board where secure. With the phone completely open, I tried to turn it on and still got a white screen.
When I plug in the power, the orange light doesn't light up.
I think I'm up a certain creek without a paddle.
Here is an update:
I called Cingular and all they could offer me was the number to the manufacturer HTC (877-878-6944)
HTC sends me to their repair center (888-354-2375)
So I am sending my busted phone to them and here is how the process works:
They get your CCard # to have on file. You send the phone in your own package, your cost. They will get it, diagnose the problem and give you an estimate of cost. If you approve the cost, then they will charge your card for the repair plus $27.80 for return shipping. If you do not approve the cost then they will charge you $27.80 and return you your busted phone.
I'll keep you posted to the cost estimate.
10/26/06 - HTC calls me up and says that my unit will cost $169 to repair and I go ahead and authorize it.
10/30/06 - HTC Ships out my unit and I should get it 11/2
Jesus, 169!
wait wait..u mean to tell me there's no warranty on this device? not even a year?
I don't know how HTC works, but I used to own a couple of HP PDA and PDA phones...and if there's any kind of problem, hardware, software, or even if I dropped the device and broke it (which I did a couple of times), I call the warranty department (of course I had to lie and told them I never damanged it), but then they send me a new PDA on UPS Next day right away with no charge to me..and I send them back my old PDA postage paid....
I don't get it..why can't u do the same with HTC? Like I was wondering earlier...is there no warranty? Coz if there isn't, I'm returning my 8125.
And the Saga ends.
Yesterday got my phone and tested everything to make sure it works. Turns out that they actually do fix what you send them instead of just swapping it out. My case was cracked near the corner and you can see where they repaired the crack.
So there you have it.
- There is a warranty for factory defects, not dropping your phone
anthoj said:
I don't get it..why can't u do the same with HTC? Like I was wondering earlier...is there no warranty? Coz if there isn't, I'm returning my 8125.
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Click to collapse
There is a 1 year warranty through Cingular but it does not cover lose or physical damage, only defects in the product.
My touchscreen developed some issues after about 3 months of use. It was replaced under warranty.
If you drop and break it your warranty is voided. This is pretty standard, insurance covers loss & accidental damage.
Do I loose my warranty if i change my SPL? My screen stopped working now, and I do not have my original SPL on my TyTN. I am a little bit afraid that I will not get a new one on the warranty. The thing that happened is that it rained on my Tytn.
Zuckron said:
Do I loose my warranty if i change my SPL? My screen stopped working now, and I do not have my original SPL on my TyTN. I am a little bit afraid that I will not get a new one on the warranty. The thing that happened is that it rained on my Tytn.
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Click to collapse
Unfortunately, you may be out of luck anyway. Water damage is usually not covered (I think there is a way for the repair center to verify water intrusion with an indicator decal inside the phone that changes color or simething similar.)
But, if the screen does not come on at all they may not be able to verify your SPL anyway so you might as well try sending it in. All they can do is reject your claim and give you a repair estimate.
My phone works again !
But i still want to send it in the repair. The qwerty keyboard has always been bad and i have to allign the screen all the time.
So.. How to go back to the old SPL? (do I have to btw?)
What the person above said still rings true if your screen works again -- they're going to see that the phone has had water damage.
If you want to proceed with changing the SPL, you'll find everything you need to know about this in the Wiki.
mrvanx.org has a great how-to for this. and yes, you should put it back. they *may+* not notice, but if they do, they will probably not honor the warranty. same with rom, radio and ipl.
regarding water, the indicator is usually in the battery compartment. looks like a small foam rubber square - very small. probably less than a centimeter square. what color is yours? they *will* check that.
Hi everyone,
Tonight my Dopod D810 developed a 'rattle'.
When it rings and vibrates or even when I shake the phone lightly, I can hear something small rattling around inside like perhaps a small piece of plastic.
Taking the battery cover off and battery out did not help, it seems to be behind that and near the top of the phone around the lens/speaker area....
Any ideas on what I should do? Although I may have to, I'm reluctant to take it to a '3' store here in Melbourne, knowing that they will probably send it away for maintenance and I'll have to do without a phone for weeks.
Any advice would be appreciated
Thanks in advance,
BB.
I don't know about '3' but I think many phone stores can lend you a spare phone during the maintenance period.
Of course, that phone may not be as fancy as your trinity, but I think in this situation, any working phone would do.
there really isnt much that can come loose there. there is a small posidrive screw thats sunk into a plastic channel that could rattle if it came loose, and the vibrator motor is there as well so i guess it could have worked its way loose. depending how confident you are you could take the back off and have a look, just have to deal with that pesky warranty void sticker (and lay your hands on a set of small torx drivers)
thanks all - i don't want to void the warranty so early so i might just take it into '3' and get them to look at it....
Also, around the same time, the camera buttons has become difficult to push. It still has the tactile response of being pushed but it now does nothing.
I cannot launch the camera by pressing this button, nor can I take any photos now! Due to the hardware key not working, there is no soft-key method to take photos
Agree that you should take it back to the store as you don't want to loose your warranty.
If you did feal brave, this good post might help
http://forum.xda-developers.com/showthread.php?t=311463
screw loose
had the same prob. Opened my p3600 and had to refit one srew which had loosened itself. It even got stuck in the vibrating engine.
i did void my warranty though...
Thanks reb - did your camera button also stop working?
Mine was a screw that became lose from the speaker phone, quick fix no point of sending it in for repair. Wll i didnt
Hey BlackBeauty how did you get on with this? Mine has developed the same rattle noise. It started after the phone vibrated from a call coming in.
Have you opened yours up?
I sent my Trinity back to HTC to get fixed. I still have 9 months on the warranty and didn't want to void it. Must have been a loose screw as that was HTC's response. Sent it away on Monday and got it back today (Friday) good as new!
My daughter's Shadow screen went blank... but the backlight was still working leading me to believe that something other than the screen had gone bad. When she gave it to me to look at, I noticed the sliding mechanism felt loose and I could hear something within (crackling like from a stuck or damaged ribbon cable). This further lead me to believe that the screen was probably ok. Following some instructions I found on how to disassemble the device, I was able to take apart the phone. What I found was that two of the four screws that hold the sliding mechanism had worked loose and that the spring had broken in the middle. The loose spring then appeared to have torn away at the edge of the ribbon cable that connected the main PCB to the screen. So, what I need now is a replacement spring for the sliding mechanism and a new ribbon cable. Does anyone know where I could get these? I am hoping that I do not need to purchase a whole sliding mechanism and screen but if I do, than I guess I will do that. Any insight appreciated.
This is the only place that i know of that has Shadow parts and it doesn't look like they have the parts you need.
http://cnn.cn/shop/tmobile-shadow-c-277_454.html
WHY??
Whats the point of posting unneccessary information?? He obviously cant use it. You could try Ebay. You could try buying a broken Shadow and using the parts.
http://cgi.ebay.com/T-Mobile-HTC-Shadow-Copper-broken-use-parts-repair_W0QQitemZ280238288102QQihZ018QQcategoryZ3312QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
http://cgi.ebay.com/T-mobile-Shadow-broken-Lcd_W0QQitemZ180255922628QQihZ008QQcategoryZ3312QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
did you buy this shadow directly fromn t-mobile with renewing your contract or with a new contract?
cause if so the shadow would have been covered under warranty, but if you opened it up and tore any warranty stickers then well you're SOL... i can appreciate the fact that you're trying to do it yourself, but warranty replacements through cell phone companies are no joke and easy to do if its not a problem caused by you
This is why.
I did it just to piss you off.
Hi,
After using my phone after a workout I'm afraid I water/moist damaged the touch screen. The screen suddenly started to make touch inputs by itself and then I turned the phone of, removed the back cover to check for any liquid. I noticed that there unfortunately were some moist behind the back cover.
So I decided to leave the phone off without the back cover to hopefully dry up for about 24 hours. But when I turned the phone on again the touch screen was totally unresponsive. So I guess the moisture broke something in the screen (from my googling I'm suspecting the digitizer).
But my question is if anyone knows or is willing to check on their working phones what color the moisture indicator (not sure if there actually are two indicators on the D802??) on LG G2 is when it's indicating water damage? I'm guessing that it is red when there has been water on it but unfortunately I couldn't find any high quality pictures on Google showing the original color of the moisture indicator and the color of a indicator that has been exposed to water.
I'm planning on giving it a try to use my factory warrenty to have the screen replaced but if the moisture indicator clearly shows that there have been water involved, I might have to reconsider
Anyhow, I would be very happy if someone is willing to upload a picture of an untouched, non water damaged, moisture indicator(s).
Of course, if someone has any tips regarding why the screen is unresponsive, you're more than welcome to share
Thanks in advance!
Andreas
bobboviking said:
Hi,
After using my phone after a workout I'm afraid I water/moist damaged the touch screen. The screen suddenly started to make touch inputs by itself and then I turned the phone of, removed the back cover to check for any liquid. I noticed that there unfortunately were some moist behind the back cover.
So I decided to leave the phone off without the back cover to hopefully dry up for about 24 hours. But when I turned the phone on again the touch screen was totally unresponsive. So I guess the moisture broke something in the screen (from my googling I'm suspecting the digitizer).
But my question is if anyone knows or is willing to check on their working phones what color the moisture indicator (not sure if there actually are two indicators on the D802??) on LG G2 is when it's indicating water damage? I'm guessing that it is red when there has been water on it but unfortunately I couldn't find any high quality pictures on Google showing the original color of the moisture indicator and the color of a indicator that has been exposed to water.
I'm planning on giving it a try to use my factory warrenty to have the screen replaced but if the moisture indicator clearly shows that there have been water involved, I might have to reconsider
Anyhow, I would be very happy if someone is willing to upload a picture of an untouched, non water damaged, moisture indicator(s).
Of course, if someone has any tips regarding why the screen is unresponsive, you're more than welcome to share
Thanks in advance!
Andreas
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Click to collapse
Hi, this exact scenario happened to me a few weeks ago, when I answered a call while sweating profusely. In my case I noticed that all of a sudden I could not hear the person on the other side of the call so I plugged in my headset and completed the call. The speaker grill was just a bit wet, but the screen was covered in sweat, specially so on the area that now does not work.
Then I started noticing the screen started to fail on the now common horizontal zone on the upper part of the screen only.
I have not managed to make it work since. I guess a full screen replacement is at hand... But I'm waiting to get a smartwatch, so maybe the screen will come after that, if ever.
Cheers
bump