well this one has me totally baffled!!
went out yesterday with my wizard and everything was fine, all audio was working prefectly! on the bus i plugged in my hands free kit to listen to a little music, that was fine..
when i got off the bus i unplugged the headset and for some reason the audio on the wizard was not working, no clicks, no music playing when i opened media player, almost as if it was on mute!
i thought to myself, maybee the speakers are bust?.. but when somebody rings me the speakers kick in and sound works perfectly! but only when people ring me,
BIG PROBLEM IS: if i answer the sound dosent work and neither does the microphone, as if the headset is still plugged in.
if i plug in the headset, the mic and headphones work perfectly for calls.
SO YET AGAIN!! I THOUGHT TO MYSELF: maybee the wizard is registering that the headset is constantly plugged in even though it isnt, or something is jammed in the headset socket.
BU NO!, if that was the case then when the phone rings the loudspeaker wouldnt be ringing too would it...
I AM OFICIALLY TOTALLY BAFFLED! have hard reset the phone 4 times, soft reset countless times!! i have no idea *CURRENTLY USING THE NEWEST QTEK ROM*
if anyone has any ideas i would be most greatfull!!!!!!! CHEERS A;LL!!!!
are u using bt ?
then try btaudio to tunnel audio through and no bt
dont use bluetooth at all, and its a good solution, but i still wouldnt have my good old audio back propperly i dont think,
there are just times when i like to sit my pone on my desk and play movies/music, or actually take a call and not have to plug in my headset everytime just to talk to someone lolol
its driving me nuts lol
ive tried re flashing the phone to its base tmobile rom, the qtek one and the o2 one now and still the same problem, so im guessing its hardware somewhere down the line.
any suggestions?
I have the exact same problem i believe and have found no solution. I didn't use the hands free set though. Just one night while charging, the main speaker stopped working on my 9100. Been like that for probably 2 months now.
Speakerphone, bluetooth headset and wired headset still work.
when wired headset is plugged in, it wont switch to speaker phone. When its not plugged in, it will, so I know its not just thinking the headset is plugged in still.
why are you complaining here ... return the device, it has warranty..
Hi
I had the exact same problem with my Magician (not had it with the Wizard yet). The problem is something to do with plugging the Handsfree kit in. when you unplug it, the little catch inside the 2.5mm hole does not flip back across so the device still thinks that the Handsfree is plugged in.
What i did to sort this was to wiggle a large paper clip inside the hole and it sorted it.
I hope this is the same problem
Thanks
Dahquim
Related
My Jam occasionally loses all sound. I mean everyting from alerts to the phone itself. It would only work if I plugged in my headset. I tried checking my headset and the contact in the jam, everything was OK.
Anybody experienced this? Does anyone know how to fix it?
Thanks.
Where are your tones placed? In the device or in the card?
I lost audio, all of it not just alerts
I think I know it. Same thing happened to my jam too.
Your jam does not recognize that u unplug your headphone.
Problem is; there's a little switch in your headphone socket, when you plug your headset it turns off the internal sound, and when u unplug it should normally turn on the internal sound. But if the switch is locked, jam does not recognize that u unplug your headphone.
My solution is, plug-unplug your headset's plug (or something thinner) several times in different angles carefully to your socket while your jam is playing something. Till u hear the sound.
Mine is ok now. And I don't use any 3. party plug adaptors anymore.
(sorry bout my bad english. hope u got it.)
I have the same problem with my MDA Compact. The plugging in and out of the headphone didn't help much either.
It's hard to tell whether it's the headphone "switch" or the external speaker that is broken. Is there a software for PPC that can recognise whether there is a headset plugged in or not? This would help identifying the problem.
I think there are 2 external speakers. One is at the back, the louder speaker. The other is at the front, active during a phone call.
If they are both down, it seems to be a switch problem.
-btw, when I was having the same problem, I lost the mic too..
Did you use only the original headset or some other plugs?
I only lost sound from the external speaker at the back. Everything else was working fine. As you correctly pointed out, if it was a switch problem I wouldn't have been able to make calls using the front speaker as the sound would directed to the headset. In my case it's the speaker )at the back) itself that is the proble. I have now sent it back for repair...
... and I have to wait for 14 looong days before I get it back, and that's excluding delivery time!
Hi,
My exec is stuck in headset mode, it appears to think the handsfree is still plugged in and will only use the headset mic and earpiece even if not plugged in. I've tried a soft reset to no avail and i really dont want to do a hard reset as i have no way of backing anything up at the moment.
Any suggestions?
thanks in advance
Brodie
This is a fault that goes all the way back to the original devices...
The way to fix it is to get your headset jack, and try various ways of quickly but forcefully unplugging it. Happened to me the other night and eventually I managed to force it to recognise the headset was removed and it came back out of the speaker.
Cheers
Ant
sorted now, not sure if it was unplugging or not but i made & recieved some calls and unplugged it and it works!
thanks for the speedy reply and solution.
cheers
Brodie
I also have this problem today....but I dropped my xda exec on the ground and then all the sound is gone.....only headset and bluetooth are worked....
I think I damage the phone somehow.......
But I will still use it...
Anton.Valleyman said:
This is a fault that goes all the way back to the original devices...
The way to fix it is to get your headset jack, and try various ways of quickly but forcefully unplugging it. Happened to me the other night and eventually I managed to force it to recognise the headset was removed and it came back out of the speaker.
Cheers
Ant
Click to expand...
Click to collapse
Thanx Anton. My XDA experienced the same problem and I was veeeeerrrrrry sad about it.
Then I came across your suggestion and, BINGO! It worked.
*Sorry for the duplicate post*
This just started happening on my JasJar today (system audio returned after poking the headset in/out a few times), after 11 months of use. Does this get worse over time? Should I bite the bullet and try to get Imate to repair it?
Please advise!
Damn it, I've got the same problem since yesterday
I can hear calls in handsfree mode (using the built-it handsfree mode) and with an earphone plugged in but not through the speaker besides the display.
Strangely, the internal mic works well (I mean, the called person can hear me). Is it the same problem you're talking about or has my speaker just collapsed? :?
.ox
EDIT: I've noticed that only the speaker above the display seems to be muted. The one on the backside of the display and the two speakers in the main body (when using handsfree mode) work. So I guess, the speaker's dead, isn't it?
2nd EDIT: After plugging a headphone in and out about 20 times and applying pressure on the display receiver it suddenly started to work again. I'm not sure what was causing this problem but even a hard reset didn't fix it so I guess it's a hardware (or firmware) related issue.
Same Problem
After working fine for months, with and without the earplug, my MDA Pro has started do the same thing--it's stuck in earplug mode. I've tried plugging/unplugging the earplug for about five times in a row--didn't help. Do I really have to do this 20 times? Jeez--I'm afraid of messing up something else. Could there be another solution? UPDATE: I just now tried plugging/unplugging 20 times--no help!
OK, the solution is the same as that for the loose USB port--send the MDA Pro to the fine folks at Pocket PC Techs and let them fix it. They replaced the earplug jack and got the unit to work perfectly with and without the earplugs. $75 plus shipping. They misplaced my stylus, but sent me a new one right away. I'm very happy with their service.
I've had this kind of problem with a Nokia 8310 which I've carried for three years. I believe it is a physical problem with the headphone socket which may be caused by lateral force on the jack while plugged in inside a pocket. Wiggling and unplugging the jack repeatedly makes the phone socket work properly. There is a small switch inside made out of a metal spring. All you need to do is wiggle it.
The phones which go silent after being dropped may be a different matter.
Hi,
Was driving home yesterday when I noticed my Tom Tom voice instructions started to break up. I thought it was just a little glitch and thought nothing move about it.
However today I was trying to play a sound and got nothing. I tried it a couple of times and it played and then started to break up too.
Since then I am getting no sound. I can hear sound fine using the headphones and when I get a call I can hear the caller fine, but if I go onto Speaker Phone I hear nothing.
I tried a soft reset then a hard reset but neither worked.
I have just finished upgrading to the latest ROM but it is still not working.
Has anyone else had this? Is there a secret fix I have missed?
Has anyone sent their JAMin for warrantly work in the UK. If so how long is the turnaround?
Regards
Hi. Used to have this problem when I had the Jam and the JAMin seems to use the same design when it comes to speakers (part of the reason why I didn't get a JAMin when upgrading.)
If it's the same problem as on the Jam hopefully the fllowing will help.
When you plug in headphones or speakers to the socket there is a loose connection. This then sometimes makes the phone think headphones are still plugged in even when they are not! The way I solved it was by playing some music on media player then half plugging the headphones in and wiggling the connector around until I heard sound through the speakers. I also found I could use the tip of the stylus to correct the loose connection. Some people said it worked just by plugging and unplugging their headphones several times.
This thread is where the problem was discussed when on the JAM: http://forum.xda-developers.com/viewtopic.php?t=42949
Another thread that might help is this: http://forum.xda-developers.com/viewtopic.php?t=18384
dead speaker
If after a hard reset your speaker still has no sound, then it's probably dead. Sad to say, HTC is at fault for using such low quality speakers. I am a victim myself. Go to PPCSG. The prob is so common in Singapore that the service center has run out of speaker parts!
Speaker hardware replaced
http://forum.xda-developers.com/viewtopic.php?t=50392
read somewhere that this speaker problem was inherited from the magician?
can anyone verify that this speaker failing problem was inherent even in the magician?
if this is the case, then we will have doubts about PPCs coming out from HTC..
I heard about the Magician PDA speaker defects as well although I did not have such a problem with my old Magician but I had to get the Phone speaker replaced. It looks like they used the same Magician hardware in the new Prophet.
Hi
First post here so please excuse any ignorance.
O2 XDA Exec - standard Rom from O2 website.
Problem started a few hours ago after using the audio out for listening to music via mediaplayer.
My unit was working fine while playing, but later after it had been disconnceted from the stereo I noted that there were no tap sounds.
I first checked the audio settings, all normal the way I always have them.
Next I tried the reset button on the back of the unit, no help there.
I tried plugging in the headphones in and there is perfectly normal audio over the headphone but once removed nothing at all.
Getting more extreme I tried a rom update/fresh start, no luck there either.
Getting even more hardcore I downloaded the assembly/disassembly pdf from this forum to check if there was a physical fault with the 3.5mm audio port. I checked to make sure all the tabs were springing back after an audio jack was removed all seem fine (although at this point I lack a comparision).
Then for a test I rang my own phone from my land line and it seems to ring fine but there is nothing from the mic or either of the earpieces during a call.
I am fast running out of ideas and the last test really perplexed me.
I am almost certain that it is a case of one of the contacts inside the audio port not springing back and therefore cutting out the external audio, giving the device the impression that there is still a headset connected.
I don't want to poke around inside too much as I have so far been able to keep security tabs intact, just in case I need to send it off.
Anybody have any ideas on how to get around this? Is it possible that it is software and not hardware?
Please help as phone is a bit useless sans headset, which I don't really want to be permanetly tied to.
Thanks
Thom
keep plugging and unplugging the headset until it works or you get tired, if it works great, otherwise sent it in for repair.
Does nobody out there have a registry hack workaround for this problem?
When I receive calls its rings and any other sounds come through whilst the phone rings.
There must be a workaround here somewhere???
Had exactly the same problem. No sound but rings ok,
After the first time I plugged in the headphones, no sound. Its probably cause the headphone socket is so big in comparisson, that it gets dirty. Just spray some anti static cleaner on the headphone plug and keep plugging it in.
Worked perfectly for me!!
There is no registry hack because this is a hardware issue, not a software one.
The ringer will ring whether the earphones are plugged in or not, which is how you would expect a phone to function. The problem lies with the connectors in the headphone jack socket not recognising the headphones are unplugged. Resetting and even dare I say a hard reset will not sort it as the issue is not software related.
This has also been covered several times on the forum. The only way (short of taking the thing apart) is to keep plugging / unplugging the headphones until the sound reappears.
Cheers
Ant
This just started happening on my JasJar today (system audio returned after poking the headset in/out a few times), after 11 months of use. Does this get worse over time? Should I bite the bullet and try to get Imate to repair it?
Please advise!
Hi everybody,
my wizard (with faria crossbow) is suddenly acting strange:
I plugged in my headset and listened to some music with media player, while i stopped listening received a call..
I've plugged out the headset but.... there's no sound coming out of the phone any more! Sound is only working through the headset... any help??
(I've tried adjusting the volume, resetting etc... without success!)
Could be mechanical damage to the headphones jack.
Try fixing it by putting a match there to unlock it.
sorry but what do you mean with: "by putting a match there to unlock it" ?
Try inserting and removing the headphone jack a few times, perhaps the contacts area bit bent and are shorting out.
well i've tried that.. doesn't work..
well suddenly after removing en inserting the jack a phew time the sound is working again... really strange but thx everbody
okeay this is really some mechinal flaw.. but its really annoying!!
While im calling and talking through the normal mic sometimes sound+mic stops working (and so the phone thinks theres a headset plugged in).
I know there is something inside the headphone jack that is not working correctly but I don't know what..
Is there a way to open the phone and fix this problem?
These things are great ! Dropped it on its head more than a few times and it still works !! Thanks to the xda-developer community for saving me having to get a new one !!
it was the headphones ;}