Hi
First post here so please excuse any ignorance.
O2 XDA Exec - standard Rom from O2 website.
Problem started a few hours ago after using the audio out for listening to music via mediaplayer.
My unit was working fine while playing, but later after it had been disconnceted from the stereo I noted that there were no tap sounds.
I first checked the audio settings, all normal the way I always have them.
Next I tried the reset button on the back of the unit, no help there.
I tried plugging in the headphones in and there is perfectly normal audio over the headphone but once removed nothing at all.
Getting more extreme I tried a rom update/fresh start, no luck there either.
Getting even more hardcore I downloaded the assembly/disassembly pdf from this forum to check if there was a physical fault with the 3.5mm audio port. I checked to make sure all the tabs were springing back after an audio jack was removed all seem fine (although at this point I lack a comparision).
Then for a test I rang my own phone from my land line and it seems to ring fine but there is nothing from the mic or either of the earpieces during a call.
I am fast running out of ideas and the last test really perplexed me.
I am almost certain that it is a case of one of the contacts inside the audio port not springing back and therefore cutting out the external audio, giving the device the impression that there is still a headset connected.
I don't want to poke around inside too much as I have so far been able to keep security tabs intact, just in case I need to send it off.
Anybody have any ideas on how to get around this? Is it possible that it is software and not hardware?
Please help as phone is a bit useless sans headset, which I don't really want to be permanetly tied to.
Thanks
Thom
keep plugging and unplugging the headset until it works or you get tired, if it works great, otherwise sent it in for repair.
Does nobody out there have a registry hack workaround for this problem?
When I receive calls its rings and any other sounds come through whilst the phone rings.
There must be a workaround here somewhere???
Had exactly the same problem. No sound but rings ok,
After the first time I plugged in the headphones, no sound. Its probably cause the headphone socket is so big in comparisson, that it gets dirty. Just spray some anti static cleaner on the headphone plug and keep plugging it in.
Worked perfectly for me!!
There is no registry hack because this is a hardware issue, not a software one.
The ringer will ring whether the earphones are plugged in or not, which is how you would expect a phone to function. The problem lies with the connectors in the headphone jack socket not recognising the headphones are unplugged. Resetting and even dare I say a hard reset will not sort it as the issue is not software related.
This has also been covered several times on the forum. The only way (short of taking the thing apart) is to keep plugging / unplugging the headphones until the sound reappears.
Cheers
Ant
This just started happening on my JasJar today (system audio returned after poking the headset in/out a few times), after 11 months of use. Does this get worse over time? Should I bite the bullet and try to get Imate to repair it?
Please advise!
Related
Hi,
My exec is stuck in headset mode, it appears to think the handsfree is still plugged in and will only use the headset mic and earpiece even if not plugged in. I've tried a soft reset to no avail and i really dont want to do a hard reset as i have no way of backing anything up at the moment.
Any suggestions?
thanks in advance
Brodie
This is a fault that goes all the way back to the original devices...
The way to fix it is to get your headset jack, and try various ways of quickly but forcefully unplugging it. Happened to me the other night and eventually I managed to force it to recognise the headset was removed and it came back out of the speaker.
Cheers
Ant
sorted now, not sure if it was unplugging or not but i made & recieved some calls and unplugged it and it works!
thanks for the speedy reply and solution.
cheers
Brodie
I also have this problem today....but I dropped my xda exec on the ground and then all the sound is gone.....only headset and bluetooth are worked....
I think I damage the phone somehow.......
But I will still use it...
Anton.Valleyman said:
This is a fault that goes all the way back to the original devices...
The way to fix it is to get your headset jack, and try various ways of quickly but forcefully unplugging it. Happened to me the other night and eventually I managed to force it to recognise the headset was removed and it came back out of the speaker.
Cheers
Ant
Click to expand...
Click to collapse
Thanx Anton. My XDA experienced the same problem and I was veeeeerrrrrry sad about it.
Then I came across your suggestion and, BINGO! It worked.
*Sorry for the duplicate post*
This just started happening on my JasJar today (system audio returned after poking the headset in/out a few times), after 11 months of use. Does this get worse over time? Should I bite the bullet and try to get Imate to repair it?
Please advise!
Damn it, I've got the same problem since yesterday
I can hear calls in handsfree mode (using the built-it handsfree mode) and with an earphone plugged in but not through the speaker besides the display.
Strangely, the internal mic works well (I mean, the called person can hear me). Is it the same problem you're talking about or has my speaker just collapsed? :?
.ox
EDIT: I've noticed that only the speaker above the display seems to be muted. The one on the backside of the display and the two speakers in the main body (when using handsfree mode) work. So I guess, the speaker's dead, isn't it?
2nd EDIT: After plugging a headphone in and out about 20 times and applying pressure on the display receiver it suddenly started to work again. I'm not sure what was causing this problem but even a hard reset didn't fix it so I guess it's a hardware (or firmware) related issue.
Same Problem
After working fine for months, with and without the earplug, my MDA Pro has started do the same thing--it's stuck in earplug mode. I've tried plugging/unplugging the earplug for about five times in a row--didn't help. Do I really have to do this 20 times? Jeez--I'm afraid of messing up something else. Could there be another solution? UPDATE: I just now tried plugging/unplugging 20 times--no help!
OK, the solution is the same as that for the loose USB port--send the MDA Pro to the fine folks at Pocket PC Techs and let them fix it. They replaced the earplug jack and got the unit to work perfectly with and without the earplugs. $75 plus shipping. They misplaced my stylus, but sent me a new one right away. I'm very happy with their service.
I've had this kind of problem with a Nokia 8310 which I've carried for three years. I believe it is a physical problem with the headphone socket which may be caused by lateral force on the jack while plugged in inside a pocket. Wiggling and unplugging the jack repeatedly makes the phone socket work properly. There is a small switch inside made out of a metal spring. All you need to do is wiggle it.
The phones which go silent after being dropped may be a different matter.
I cannot get any sound out of my MDA-compact...except for the phone.
So I do not get:
-ring-tones
-calender event sounds
-keyboard sound
But I am able to hear someone speak on the phone.
I set all sound on.
Disabled mute
Put all slides on maximum...checked several times if they stayed there.
It worked a week ago, or so.
Since then installed:
-wisbar
-expcal
-Tom-Tom
-Sprite
Tried setting back a backup...but problem persists.
There is 2 ways to mute the Magician if you have wisbar advance installed. Try to quit WA and disable mute. Depending on the skin you use it could be difficult to merge Magician and skin volume sliders.
If you are not success desinstall WA and try again. Then install it again and remember is better to use the volume hard keys instead WA Skin slider.
Good luck!
This may sound stupid, but I had a similar problem and found that something was Stuck in the headphone jack socket. Try it with the headphones. Also, have you installed the new bluetooth stock with A2DP support?
Works with headphones
Thanks admisi....it works with the headphones...but after pluggin in and out it still doesn't work without.
Might this be some registry setting?
Unlikely to be anything in the registry. If all sound working with headphones, then likely that inside headphone jack is stuck. I plugged and unplugged many times until eventually it freed up, only other thing is that the actual wiring to the main speaker has come away!
I do not think is is the headphone jack.
If someone phones me...it doesn't ring (it does through the headphone), but I am able to hear the other person through the normal speaker!
If it would be the headphone jack, I wouldn't be able to use the phone without the headphone.
It must be something with software, unless the phone-speaker function is hardwired different from the rest.
I had exactly the same problem with my magician. i could hear through the phone speaker and use as a phone fine, but the external loudspeaker did not work.
It was a hardware issue, and t-mobile UK simply replaced it for me
unfortunately, this is a well known problem with the magician and the easiest way is just to send it for repair.
Hopefully, your operator will do this free of charge. If you are still within warranty that is!
I hope not...this is already my 3th MDA-compact because of hardware issues.
I had loads of trouble with Tom-Tom because of having to reinstall 3 times already. Furthermore ActiveSync is ****...it doesn't let you install on an identical device with a different IMEI...so no restoring backups. That's why I purchased Sprite...which screwed my MMS database.
And the bluetooth headset seems to have a dead battery after 2 month's.
If I've gotten money for each hour of installation I would have had an additional month's income.
restoring to another device from activesync is simply a case of doing it as a guest the first time.
Cancel the partnership wizard, and then start the restore. it will ask you to select which partnership has the backup you wish to use and then it starts. that should work fine.
as for the MMS database, all backup programs seem to do that. I had it with activesync, Sprite and SPB, just stick with whichever you prefer, but don't restore the mail database when you do a restore. Otherwise you get the problems reported on the forum of having drafts and unread items which do not appear anywhere.
to be honest, if it works fine through the phone speaker, but nothing else, and there is no mute anywhere, it is most likely hardware. Easiest way to double check:
1 - back up using sprite/async/xbackup/whatever
2 - hard reset the device. when it reboots, do you get the bell noise when the 'tap here to set up your device' screen appears
if yes - is a software glitch
if no - your speaker is fecked, return for repair.
like was already said, the wiring for the speaker has come away. I remember reading somewhere that when someone took one of these apart, they found that the speaker is not actually soldered, but clipped to the main board, and the clip breaks easily. That swhat happened with mine anyway, t-mobile report said the speaker had broken off of the mainboard, and because it happened so often they replaced it without question.
I had a similar problem with mine. After using speakers plugged into the headphone socket I got no sound - but still got sound when phoning someone.
I found that there is a problem with the headphone socket so that after plugging something in then removing it, it still thinks it's plugged in. To solve it i started something with sound (I used a track playing in Media Player) then used my stylus to wiggle inside the headphone socket. Hey Presto the sound returned!
Go to Start, Settings, Sounds & Notifications. My systems sounds also disappeared last week when going from one profile to another on phonealarm, and my options was unticked for some unknown reason.
speakers
if none of thier ideas work, ITS A HARDFWARE PROBLEM, ur speakers are busted, the back speaker, happend to me, ended up bringing it to a service center, they replaced the speaker, after 3 hrs went back, gud thing i tested it there coz the speaker was working but it was God awfull, it was still busted, so i told the customer service rep, she rbought it to the technician, she daid come back the next day, i did, it was fixed, audio was flawless, she said they replaced the MAINNOARD, so as i f i got a new unit
Hey team,
I had the exact same problem today and fixed it by putting headphones in and pulling them out quickly once the music played!
Hope it helps!
well this one has me totally baffled!!
went out yesterday with my wizard and everything was fine, all audio was working prefectly! on the bus i plugged in my hands free kit to listen to a little music, that was fine..
when i got off the bus i unplugged the headset and for some reason the audio on the wizard was not working, no clicks, no music playing when i opened media player, almost as if it was on mute!
i thought to myself, maybee the speakers are bust?.. but when somebody rings me the speakers kick in and sound works perfectly! but only when people ring me,
BIG PROBLEM IS: if i answer the sound dosent work and neither does the microphone, as if the headset is still plugged in.
if i plug in the headset, the mic and headphones work perfectly for calls.
SO YET AGAIN!! I THOUGHT TO MYSELF: maybee the wizard is registering that the headset is constantly plugged in even though it isnt, or something is jammed in the headset socket.
BU NO!, if that was the case then when the phone rings the loudspeaker wouldnt be ringing too would it...
I AM OFICIALLY TOTALLY BAFFLED! have hard reset the phone 4 times, soft reset countless times!! i have no idea *CURRENTLY USING THE NEWEST QTEK ROM*
if anyone has any ideas i would be most greatfull!!!!!!! CHEERS A;LL!!!!
are u using bt ?
then try btaudio to tunnel audio through and no bt
dont use bluetooth at all, and its a good solution, but i still wouldnt have my good old audio back propperly i dont think,
there are just times when i like to sit my pone on my desk and play movies/music, or actually take a call and not have to plug in my headset everytime just to talk to someone lolol
its driving me nuts lol
ive tried re flashing the phone to its base tmobile rom, the qtek one and the o2 one now and still the same problem, so im guessing its hardware somewhere down the line.
any suggestions?
I have the exact same problem i believe and have found no solution. I didn't use the hands free set though. Just one night while charging, the main speaker stopped working on my 9100. Been like that for probably 2 months now.
Speakerphone, bluetooth headset and wired headset still work.
when wired headset is plugged in, it wont switch to speaker phone. When its not plugged in, it will, so I know its not just thinking the headset is plugged in still.
why are you complaining here ... return the device, it has warranty..
Hi
I had the exact same problem with my Magician (not had it with the Wizard yet). The problem is something to do with plugging the Handsfree kit in. when you unplug it, the little catch inside the 2.5mm hole does not flip back across so the device still thinks that the Handsfree is plugged in.
What i did to sort this was to wiggle a large paper clip inside the hole and it sorted it.
I hope this is the same problem
Thanks
Dahquim
Hi,
Was driving home yesterday when I noticed my Tom Tom voice instructions started to break up. I thought it was just a little glitch and thought nothing move about it.
However today I was trying to play a sound and got nothing. I tried it a couple of times and it played and then started to break up too.
Since then I am getting no sound. I can hear sound fine using the headphones and when I get a call I can hear the caller fine, but if I go onto Speaker Phone I hear nothing.
I tried a soft reset then a hard reset but neither worked.
I have just finished upgrading to the latest ROM but it is still not working.
Has anyone else had this? Is there a secret fix I have missed?
Has anyone sent their JAMin for warrantly work in the UK. If so how long is the turnaround?
Regards
Hi. Used to have this problem when I had the Jam and the JAMin seems to use the same design when it comes to speakers (part of the reason why I didn't get a JAMin when upgrading.)
If it's the same problem as on the Jam hopefully the fllowing will help.
When you plug in headphones or speakers to the socket there is a loose connection. This then sometimes makes the phone think headphones are still plugged in even when they are not! The way I solved it was by playing some music on media player then half plugging the headphones in and wiggling the connector around until I heard sound through the speakers. I also found I could use the tip of the stylus to correct the loose connection. Some people said it worked just by plugging and unplugging their headphones several times.
This thread is where the problem was discussed when on the JAM: http://forum.xda-developers.com/viewtopic.php?t=42949
Another thread that might help is this: http://forum.xda-developers.com/viewtopic.php?t=18384
dead speaker
If after a hard reset your speaker still has no sound, then it's probably dead. Sad to say, HTC is at fault for using such low quality speakers. I am a victim myself. Go to PPCSG. The prob is so common in Singapore that the service center has run out of speaker parts!
Speaker hardware replaced
http://forum.xda-developers.com/viewtopic.php?t=50392
read somewhere that this speaker problem was inherited from the magician?
can anyone verify that this speaker failing problem was inherent even in the magician?
if this is the case, then we will have doubts about PPCs coming out from HTC..
I heard about the Magician PDA speaker defects as well although I did not have such a problem with my old Magician but I had to get the Phone speaker replaced. It looks like they used the same Magician hardware in the new Prophet.
Hello,
I have a Problem with my Xperia X1.
The headphone jack is broken and the device will always return to the headset mode.
So I can not hear anyone during a conversation.
I would like to disable the headphone jack completely. Is there a program for that?
Are you sure it is broken?
Does it still deliver sound to a connected headphone?
Usually the detection of an inserted headphone plug is done via dis-connecting a contact in the socket where the plug is inserted (it re-connects when you pull out the plug). The same dis-connection will also happen if some dirt has accumulated at the place where this contact is, so it stays permanently dis-connected.
Over time dirt creeps into all holes of the devices and depending on your usage and storage style that may have happened now. Try to get that cleaned - maybe it helps.
I have however also seen devices where the connector of the socket to the PBA is simply ripped-off - no way to get that fixed afaik.
Luckily one of the wizards here (ultrashot) also has an X1 (as I remember) and he did a lot of true SW hacking to it, maybe he knows a way to intercept the driver or has a hint which driver to de-activate. Mind that he is very busy with really important stuff - so a simple hint may be the only thing you may get.
@ John Carter I have had the same problem for months now, at first it took a couple of mins for the headset icon to disappear after unplugged then it turned to hours and now days if I'm even lucky . I just found this today: HKLM/System/State/Hardware/Headset 0 .This disables the headset but for me it still does not play sound out the loud speaker like I hoped, in locksreen( I use S2u2) mode the headset icon is gone but when in the main interface the icon is still sitting on taskbar or topbar. It really sucks to have to use a mic headset connector to call and answer voice calls. I'm still searching for answer hopefully somethings comes up. Edit: It's a hardware problem not software.
First of all thank you for your answers.
@ tobbbie
The headphone jack is really broken = (
I've already tried to clean it but that dosent helped.
Thank you for your tip. I'm going to ask ultrashot maybe he can help me there.
@ Viper89
Are you sure it's not a software problem with you device?
For the headphone jack is not so important. I would unsolder him. But I do not know if that would still work.
I had also tried to play with the \status key in the registry with the same (non-) effects. I guess you have to intercept/kill the signal from the HW/driver that steers the other parts into what they do. Not sure where the HW signal enters the SW stack and if that could easily be altered (e.g. by dropping a device-driver). You could play with the HKLM\System\Drivers\builtin branch and then go for headset or alike. You may end up with a non-booting device, so take care to back up in case a hard-reset is needed.
If you are willing to play with soldering (and have some skills), try to solder the contacts of the socket new to the PBA. My guess is that the contacts have either come loose on top of the copper part of the PBA (then you can re-solder) or they have been ripped of the PBA including the copper. You then have to guess where the copper-lines went and re-solder. Worst you can un-solder all parts, but this is not easy to do without decent tools. You may bake the PBA around the socket and ruin the device fully in the end.
John_Carter said:
First of all thank you for your answers.
@ tobbbie
The headphone jack is really broken = (
I've already tried to clean it but that dosent helped.
Thank you for your tip. I'm going to ask ultrashot maybe he can help me there.
@ Viper89
Are you sure it's not a software problem with you device?
For the headphone jack is not so important. I would unsolder him. But I do not know if that would still work.
Click to expand...
Click to collapse
No it's definitively a hardware problem. I have actually stopped using my phone for music now and instead my mp3 player. I haven't seen the headset icon for 3 days now so maybe I'm in the clear. I think every time I kept plugging in my headphones to listen to music it kept re-aggravating the headset jack so I figured if I stopped using it completely maybe it will stop messing up and so far it has worked .