I have a T-mobile MDA II for a couple of hours now, and there's some things;
- I have WM 5.0 and ROM version 1.60c.32WWE, radio version 1.05.12 and protocol version 1337.12... Are there any new firmwares and do i really need them?
- How to hard reset the damn thing? I try the power+soft reset button and nothing. But i enter the bootloader without any problem...
- The device won't sync... I have Windows XP SP2 and AS 4.1 (Outlook 2003). It reports a sync error. I'm using a USB connection and a cradle.
Thanks
Related
Hello everybody,
I have a problem with ActiveSync : each time i put my phone (qtek 2020) on the craddle, it says "synchronisation error". A few weeks ago everything worked fine.
I use an USB connection, an tried it on other computers in my office: still the same error.
Made some "hard reset", downloaded and installed the latest ROM and software version (Windows Mobile 2003 SE 4.21.1088 - ROM 2.06.00WWE - Radio 1.18.00). Nothing works. I notice that my computer can browse the files on the PPC, so in fact the connexion works! Could it be a problem with Windows XP SP 2 ? I deactivated the firewall but no better results...
If anyone knows...
Cheers,
Pierre
just reinstall activesync that worked with me
You might get an error if the boxes are checked for synching contacts/appointments etc and you dont have Outlook installed on the pc. Try unchecking all the boxes and see if the error disappears.
pierrevw said:
Hello everybody,
I have a problem with ActiveSync : each time i put my phone (qtek 2020) on the craddle, it says "synchronisation error". A few weeks ago everything worked fine.
I use an USB connection, an tried it on other computers in my office: still the same error.
Made some "hard reset", downloaded and installed the latest ROM and software version (Windows Mobile 2003 SE 4.21.1088 - ROM 2.06.00WWE - Radio 1.18.00). Nothing works. I notice that my computer can browse the files on the PPC, so in fact the connexion works! Could it be a problem with Windows XP SP 2 ? I deactivated the firewall but no better results...
If anyone knows...
Cheers,
Pierre
Click to expand...
Click to collapse
use the activesync ver3.8
Version of ActiveSync not compatible with the connected mobile Device
This is the error I receive no matter what I have read to do or not do to my Desktop PC.
These are the setting in the Device:
New I-Mate Jasjar with
ROM Version: 1.12.38 WWE
ROM Date 8/24/05
Radio Version: 1.03.00
Protocol Version: 42.36.P8
ExtRom Version: 1.12.120 WWE
I realize that there is a new Rom Update but I can't sync with my Desktop to get the file? 62 MB by the way.
These are the actions I took to try and rid this error message.
Cleared Temp folder (%temp%) in all user accounts.
In the registry deleted HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services key
Deleted HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services
Uninstalled Microsoft Activesync from Add/Remove Programs
Deleted Activesync folder from Programs Files
Restarted the computer
Installed Microsoft Activesync 4.0 many times and 4.1.0 Build 4807 many times all the while deleting the other before the new install.
This is what happens after a new install.
The device is seen by my Computer running Windows XP SP2 and loads the device- At this point everything looks good.
ActiveSync start and actually connects to the device but only as a GUEST not as the device name that I imputed in the JASJAR.
NEXT the Error occurs “This Version of Microsoft ActiveSync is not compatible with the connected mobile device. Please upgrade to the latest Version of Microsoft ActiveSync and reconnect."
If I click on the OK button underneath the error. The device connects but I cannot explore the contents or sync to the device whatsoever.
Could anyone aid in getting this problem resolved. I have spent over 10 hours trying to figure this out looking at all other forums but no one seams to have a resolution.
This Link seam to have had the issue happen with eairlier version of ActiveSync but I have followed each step but still no resolution.
http://www.pocketpcfaq.com/faqs/act.../syncerrors.htm
Update to Above
I just went out and purchased a new computer and installed Activesync 4.1 and outlook 2003 Xp on the XP Pro machine. When I went to connect the USB cable it found a new Pocket PC device but didn't list that it found the JASJAR. Then activesync started and it happened again.
This Version of Microsoft ActiveSync is not compatible with the connected mobile device. Please upgrade to the latest Version of Microsoft ActiveSync and reconnect."
When I click on OK I get connected as a Guest account only but can't see any items on the Pocket PC.
I had the same problem...
It's a compatibility issue with Antivirus.
Uninstalled the antivirus and the device got recognized
i have just downgraded from WM6 to WM2003SE (o2 XDA offical rom 1.40 for AUS) and i cannot sync the device.
i have completely set the device back to it's original state, ext rom, main rom, radio rom. it works fine.
i receive an error when i try to sync with my laptop.. (which it used to sync with when i put WM6 on the device).
the error is - cannot verify the version of activesync on your device, a program such as a firewall may be blocking a port activesync uses to connect to your device, you may need to upgrade to a more recent version or activesync
i have removed activesync, deleted all the registry entries, folders and files relating to activesync that i could find. reinstalled activesync, still no luck.
-> i can get the device to sync with my desktop without any problems (i never used the desktop to sync to it when WM6 was installed)
however all my data is on the laptop.
Any ideas ?
what version of activsync are you using??
i think with WM2003SE an older version of activsync is required.
i'm using activesync 4.5 and it has worked before..
it's like the laptop still thinks it's WM6..
the PDA will sync on the desktop (which i don't use) but won't sync on the laptop which has all my data.
Does anybody know what the value of the registry entry under
HKLM/software/microsoft/windows CE services/version should be ??
I've successfully upgraded my Qtek 9090 to WM6 Pro (5.2.16.20)
-
ROM version: 5.60.00 WWE
ROM date: 03/02/05
Radio version: 1.12.00
Protocol version: 1337.42
All works great, but still I can't connect to ActiveSync 4.5
When I put the Qtek 9090 on cradle it ask to install Activesync 4.5 or newer ... but I've installed (and reinstalled) this tool, downloaded directly from MS site.
I've also Updated all the components on PC (SO, Office, etc ..) with Microsoft Update. But still I've this problem.
Please, could you give me any help ?
Thanks in advance.
Beppe
-
i got the same problem!
my 9090 says:
cannot open the connection usb, this connection is no longer valid ore exist, plz select a diffrent
it worked until now
Sorry, my English is bad. But I try to help because I had the same problem.
Which firewall is installed?
With the change of WM2003 on WM6 new rules must be allocated for ActiveSync.
Several ports (999, 5678 etc.) must be switched free or turn the firewall off for testing!
Simply turning off the network monitor at the Comodo Firewall.
Good luck!
Mathias
My Qtek 9090 ask for Activesync 4.5 or newer while connecting.
I have just tried with another PC with XP on board and a fresh copy of Activesync 4.5 - Same problem (ask for 4.5 or newer)
I'm quite sure the problem is on PDA.
I hope in some suggestion.
Thanks to all.
Beppe
-
do search on the forum.. you'll find what you need..
cheers
evo
check\uncheck in USB to PC - Enable advanced network funkcionality try which one of them will work with your pc
RESOLVED !!! (Yeahhh)
The problem was on network properties of Qtek, when connected.
Right-click (in control-panel/network-connection) the Qtek entry / Then properties
- check only tcp/ip protocol and MS network services
- I've disabled bindings for VPN and packet-trace utility
Activesync 4.5 WORKS GREAT NOW
Have a nice WM6 upgrade.
Beppe
-
Hello everyone, I have a problem with my HTC Kaiser II with WM 6.1 features:
- Version ROM : 3.29.408.0 ITA
- Date of ROM : 05/07/08
- Version of RADIO: 1.65.16.25
- Version of product: 25.83.40.02H
When I connect it to the PC does not recognize it and show the following message "USB Device Not Recognized".
Can someone help me.
Thanks
More Information may help get an answer.
What Operating System are you using? What sync software? (Activesync? Windows Mobile Device Center? Other?)
WM6.1 is an older device platform. Have you been able to sync with PC before?
If yes, what has changed? (New PC, new OS?)
If you just got this device and have never synced it before, are you sure the cable and socket are in good working order?
The OS used is Windows XP Professional, use Activesync to connect.
I had problems with my Kayser and I had to do a hard reset on it.
Previously I could connect it to myPC.
Thanks for the reply
I hope you had a recent backup to restore from after the hard reset.
I seem to remember hard reset causing that problem for me under XP. You could try uninstalling ActiveSync and reinstalling it.
Microsoft still has it for download if you need a fresh copy:
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9e641c34-6f7f-404d-a04b-dc09f8141141
Yes, I restored the latest backup.
I have uninstalled and reinstalled ActiveSync but the problem remains.
Thanks again for your time
Maybe this thread can help you:
http://www.smartphonegurus.com/forums/topic/4697-htc-kaiser-tytn-iis-not-recognized-by-active-sync/
Wrong section. Thread closed.