Database Users

Error "Version of ActiveSync not compatible with the co

Version of ActiveSync not compatible with the connected mobile Device
This is the error I receive no matter what I have read to do or not do to my Desktop PC.
These are the setting in the Device:
New I-Mate Jasjar with
ROM Version: 1.12.38 WWE
ROM Date 8/24/05
Radio Version: 1.03.00
Protocol Version: 42.36.P8
ExtRom Version: 1.12.120 WWE
I realize that there is a new Rom Update but I can't sync with my Desktop to get the file? 62 MB by the way.
These are the actions I took to try and rid this error message.
Cleared Temp folder (%temp%) in all user accounts.
In the registry deleted HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services key
Deleted HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services
Uninstalled Microsoft Activesync from Add/Remove Programs
Deleted Activesync folder from Programs Files
Restarted the computer
Installed Microsoft Activesync 4.0 many times and 4.1.0 Build 4807 many times all the while deleting the other before the new install.
This is what happens after a new install.
The device is seen by my Computer running Windows XP SP2 and loads the device- At this point everything looks good.
ActiveSync start and actually connects to the device but only as a GUEST not as the device name that I imputed in the JASJAR.
NEXT the Error occurs “This Version of Microsoft ActiveSync is not compatible with the connected mobile device. Please upgrade to the latest Version of Microsoft ActiveSync and reconnect."
If I click on the OK button underneath the error. The device connects but I cannot explore the contents or sync to the device whatsoever.
Could anyone aid in getting this problem resolved. I have spent over 10 hours trying to figure this out looking at all other forums but no one seams to have a resolution.
This Link seam to have had the issue happen with eairlier version of ActiveSync but I have followed each step but still no resolution.
http://www.pocketpcfaq.com/faqs/act.../syncerrors.htm

Update to Above
I just went out and purchased a new computer and installed Activesync 4.1 and outlook 2003 Xp on the XP Pro machine. When I went to connect the USB cable it found a new Pocket PC device but didn't list that it found the JASJAR. Then activesync started and it happened again.
This Version of Microsoft ActiveSync is not compatible with the connected mobile device. Please upgrade to the latest Version of Microsoft ActiveSync and reconnect."
When I click on OK I get connected as a Guest account only but can't see any items on the Pocket PC.

I had the same problem...
It's a compatibility issue with Antivirus.
Uninstalled the antivirus and the device got recognized

Qtek S200 Active sync not working Drivers needed

Hello all,
I have bought qtek S200 recently and i have spent a lot of man hours trying to get this thing to sync with my desktop computer. it works fine with my laptop however doesn't want to sync with my desktop.
I get an new hardware wizard when i plug my pda into the USB requests for me to point to the drivers because windows was unable to find drivers.. I have gone through troubleshooting steps where disabling firewall / ant virus. Uninstalling active sync reinstalling / downgrading active sync and upgrading no luck. doesn’t matter if i try 3.8 or 4.2 it doesn't want to recognize my device and asks for the drivers.
i have windows xp with service pack 2 installed. so at this point i am wondering if someone has the driver files for it ? or what should be next step, any help would be appreciated.

Don't even try with activesync 3.8. It doesn't support WM5. Use 4.1 or 4.2...
Can't help beyond that...

I tought I had tried everything as well, when I found this utility over at Modaco (apparently included in the latest Dopod ROM).
Install and switch from RNDIS to Serial using the program and voila - worked like a charm for me!
Hope it helps!

After fighting with this device and my system for about 2 weeks. i noticed that my system had become so unstable that it wont' accept any new hardware. I tried installing a new 3COM network card and mostly 3com NIC's dont' require drivers however my system poped a window stating can't find drivers and put the device in system not working properly status.
so then i decided to format my computer and after the format, installed service pack 2 for xp and tried ACTIVE SYNC. without a problem it worked fine.

Problems on start-up

I've just installed WM6 onto my XDA IIs
And when I start-up there were some problems
A Warning appear that : The file "PhoneService" cannot be opened.Either its is not signed with a trusrted certificate, or one of its component cannot be found, If the problem persists, try reinstalling or restoring this file.
The sesond one is "sms_alert_fix"
Can you guys hep me so solve these problems....thanx alot
Best Regards

Have you installed the updated .cab files from Xplode?
Edit: Will be called ".cabs2"

phoneservice was part of eten phone tools and it is not compatible with our phones, and wm6 i think, about sms_alert_fix i have not tryed it and don't know what it does in wm6

The problem with me now is i cannot connect my divice with my PC
Active Sync does not work. A message appear that : active Sync cannot connect to the Windows Mobile powered device. To troobleshoot the problem, click OK. I've followed those troobleshooting step but cannot solve anything...
I'm a newbie...plz help me... (

try to reinstall activesync, and hardreset your BA (the problem should be in one of them, PC or BA)

I know it's quite silly for me but i cannot hard reset my BA
I have pressed and hold the power button then press the reset button but there's nothing better, the BA just reset but there's no change.
I've downgraded it to Windows Mobile 2003 then upgraded it again to WM6 but all the settings at the first time I installed WM6 and configed are still there.
I also try to uninstall Active Sync and install it a gain too.
My PC use Windows XP, and when i try to connect the BA to another PC that use Windows Vista, it worked. So i think the problem was from my PC.
But now i wanna hard-reset it but i can...oh...i'm getting crazy with this...

Activesync WMDC does not work with Laptop

With the main PC all works as it is suposted (Vista). The laptop also Vista does not recognize the X1 to make a partnership. The X1 is connected as visible in explorer. What can be done that a partnership can be setup (the second one) Please advise, and thanks for any assistance.

(almost) the same problem
Hello,
I'm having almost the same problem.
Last friday I flashed my ROM from T-mobile Dutch branded to unbranded SonyEricsson R2A Dutch ROM. After that I set up a partnership with a laptop, no problem.
But now I can't set up any partnership with WMDC anymore on my Vista Ultimate SP1 computer. I keep getting a warning 'problem with connection, please reconnect your device and try again'.
I tried everything (like hard reset, reinstalling WMDC, checking Windows services needed for sync etc...).
Thanks in advance for any help!!

Same problem here!
Yesterday I updated ROM to R2.... and at first i have seen no problems!! But then i noticed that i can't connect my X1 to my notebook (Vista OS)!!
I checked the configurations, they were ok on X1! Windows Mobile Device Center won't recognize the device.... and I'm !
I and many others, would appreciate some little help with this!!!
Thank you!!!
((ooo, i tried reinstalling WMDC, but I had no positive results!!))

Goto Settings > Connections > USB to PC and uncheck Enable faster data synchronization

My iPAQ 612 is not recognized on computer.

My iPAQ 612 is not recognized on computer
Anyone can help please.... !!
I am using iPAQ612 with somehow I can connect iPAQ612 with any computer with the ActiveSync. It was working smoothly and I haven't connect with ActiveSync for longtime. Couple days ago I was trying to upgrade new ROM and connect with the ActiveSync I found this problem.
I have tried many ways of solving this issue but still not make it solved.
These are what I have tried.
1. I have tried to reinstall ActiveSync and install New ActiveSync4.5
2. I have tried to install new windowsxp on new harddisk and install activeSync4.5
3. I have checked on Setting System "USB to PC" both checked and unchecked
4 I have tried to connect with VISTA and install Windows Mobile Device Center
5. I have tried to unchecked Power / USB Charging
All above I tried T_T still unsolved my problem
Any suggestion can help I'm very welcome.... and thanks in advance.
PS. Can anyone Dump original ROM WM6.0 for me I'm thinking to take iPAQ612 to HP Center but I have to change my rom to original version
otherwise the warranty will cancel.

apichaix said:
My iPAQ 612 is not recognized on computer
Anyone can help please.... !!
I am using iPAQ612 with somehow I can connect iPAQ612 with any computer with the ActiveSync. It was working smoothly and I haven't connect with ActiveSync for longtime. Couple days ago I was trying to upgrade new ROM and connect with the ActiveSync I found this problem.
I have tried many ways of solving this issue but still not make it solved.
These are what I have tried.
1. I have tried to reinstall ActiveSync and install New ActiveSync4.5
2. I have tried to install new windowsxp on new harddisk and install activeSync4.5
3. I have checked on Setting System "USB to PC" both checked and unchecked
4 I have tried to connect with VISTA and install Windows Mobile Device Center
5. I have tried to unchecked Power / USB Charging
All above I tried T_T still unsolved my problem
Any suggestion can help I'm very welcome.... and thanks in advance.
PS. Can anyone Dump original ROM WM6.0 for me I'm thinking to take iPAQ612 to HP Center but I have to change my rom to original version
otherwise the warranty will cancel.
Click to expand...
Click to collapse
Hi,
What ROM are you using now ? Normally, if you install AS 4.5, it will wait for a PPC to connect and then make a new profile etc. Unless something went wrong with your ROM-update.
For the latest ROM from HP, look here
Dirk

try using another usb-cable