Can't install the driver for my Xda2 with WM2005 1.60b and Activesync 4.1
Tried uninstalling and reinstall activesync but still not working. Always getting the message "missing an entry. INF was created for Windows 95 or later".
Tried all the methods i can find in the forum but still not working, anyone knows how to solve this?
have you tried 1.60c ?
That i'm gonna try real soon since without any solution..
Tried 1.60c but still the same problem.. appreciate any help..
Got a new laptop and it solved the problem...
The device was detected and recognized like a charm. From my testing with a few pc i would say the problem would be most likely due to the inability of the older pc hardware (could be those using USB 1.0) to recognize the device.
Tried with 4 pc with diff config for this
Hi everybody!
Since a few days I have my new Qtek S200 with Windows Mobile 5.0. The problem is that I can't connect it to my desk computer. I downloaded the ActiveSync 4.1 from the "Getting started" CD and tryed to connect my Qtek via USB cabel. The computer sees my device and says that is working correctly. The programs from CD are downloaded correctly (I preinstalled them a couple of times). When I start the connection it says that every port is working correctly (included USB) but the device was not detected!. I use Windows XP with 2 Pack, firewall Kerio Personal 4 and antivirus Avast 4.7 Home Edition.
I really don't know what should I do to connect correctly my device.
Please, help me giving some ideas, maybe you had the same problems and you could share with me your experiences!
My best,
Marcin
I found the problem!! It was a firewall that was blocking the connection. After disabling the firewall everythink is functioning without problems!
lucky you.
I disabled everything possible and still my Prophet does not want to connect through the USB cable after the first time.
What drives me crazy is that the first time it works ok and fast.
I have been trying to sincronize my S200 Qtek but it is impossible. I have made several hard and soft resets and tried with three different computers. I have installed 4.1, 4.2 and 4.5 beta versions of ActiveSync, but it is always the same: ActiveSync seems to turn on but no sincronization initialize when I connect my S200 to the USB port.
I have also made a format and reinstall windows XP but I can't syncronize information... please help me!
I have also tried to install "USB killer" without success...
Did you disable Win XP firewall? You have to disable it or any other firewall that may be installed.
If that solves your problem search MS site for how to authorise ActiveSync for your firewall.
Yes, in fact when I reinstalled windows I didn't install Norton because of the firewall. I have also unactivated windows firewall... but no sincronization occurrs
Maybe you could try another USB Cable? Or try to sync using Bluetooth?
Can't sync my S200 either...
Don't think it's cable because it is brand new :'(
Have you tried to upgrade to the latest activesync right after the installation of windows? (found here)
And perhaps some overactive antivirus programs can bug up syncing too sometimes. Did the installation of new hardware go well after you plug in your device?
When you plug in, did nothing happen or was there a small screen saying it was getting information from the phone? If yes, were you able to setup a connection (guest etc) and after that it didn't want to sync?
Got this issue resolved the fault was some tweaking I did... See, I use fixed IP with my router so I disabled the DHCP client service on services.msc... So activesync could't get the right adress from the prophet... Still don't know how I manage to make that assumption about this problem, but gladly I did
Hope this help other people with similar problem...
Same issue
tonimacaya said:
I have been trying to sincronize my S200 Qtek but it is impossible. I have made several hard and soft resets and tried with three different computers. I have installed 4.1, 4.2 and 4.5 beta versions of ActiveSync, but it is always the same: ActiveSync seems to turn on but no sincronization initialize when I connect my S200 to the USB port.
I have also made a format and reinstall windows XP but I can't syncronize information... please help me!
I have also tried to install "USB killer" without success...
Click to expand...
Click to collapse
Did you manage to fix your USB problem?
I need some support with the same problem.
Regards,
h
First of all i really want to thank all the Helmi_c and all the developers; My BA is most updated running wm6.
Well much better than wm5 but I have some issues:
1. cant sync it with my PC in anyways (BT, usb etc), USB drivers are not working correctly.
2. sometimes when i pick or dial a call, i cant hear nething.
and last but not relevant to this, guys how do i stop my BA slider from falling down when I use keyboard.
1. Try delete the actual partnership in AS, sync again; if not reinstall AS on PC
2. No problem here with the sound.
same problem here
I upgraded my XDA2s, customized it,backedup, then upgraded my brothers XDA2s and used my customized backup on his XDA2s.
Now my XDA connects fine, but his doesn't !!!
Both our XDa2s's are identical in everyway.
tried a hard reset and restore from another backup and still no luck!
we were trying to save time re-installing the same softwares.
tried deleting partnerships, no luck. tried spb backup and clone, no luck.
any ideas!
Do you get any error messages on AS? Can you browse the internet from device?
usb drivers
can anybody post usb drivers i think this is the problem cause my device isnt installed properly it says problem with inf file.
whoever is able to connect his device to xp desktop via active sync usb connection, please copy the drivers folder contents from program files in active sync folder.
thanks, hope this works
Is your windows firewall enabled? Since WM6 activesync makes use of a LAN connection to sync with the PC, you must allow activesync trough the windows XP firewall, or disable the windows XP firewall completely...
no sound problems with me...
did you try to install WM6_SoundFix_.cab ?
A-
Second day with my Hero and really like it so far, but;
When I tried to install HTC Sync, near the end of the install, I get,
"Generic Device Management Executable has encountered a problem and needs to close",
and wants to send a report to Microsoft, after dismissing the first one another one the same comes up, then after the install I get;
"Unable to create a device manager instance".
When I try to Sync with the PC, HTC Sync won't find the phone.
I've tried the HTC Sync that came with the phone and the latest from the HTC website with the same results.
I'm running Windows XP Home, fully up to date, anti-virus is disabled during the installation.
I have spent the best part of eight hours today searching this site and googling the problem, I've found people with the same or similar problems and still can't get it to work.
Any help would be greatly appreciated.
I have the same problem, tried uninstalling/reinstalling both versions, but the problem still exists.
I am also running Win XP SP3.
Lupus77 said:
I have the same problem, tried uninstalling/reinstalling both versions, but the problem still exists.
I am also running Win XP SP3.
Click to expand...
Click to collapse
Me too. XP SP3.
Speaking directly to HTC gave no answers, and I gave up as I don't need to sync to outlook.
Im having problems getting HTC 2.04 to work after update.
C:\Program Files\HTC HTC Sync\Application launcher\Application Launcher.exe
This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.
And no it didn´t, tried it. Has tried remove and afterwards reinstall, but still not. Connection to USB is working, but can´t sync.
Just for info, I emailed HTC yesterday and got a reply back today. I tried it, but it didn't solve the problem, good customer service from HTC though.
I've pasted it (as sent) if anyone wants to try it, god luck.
"please try the following on you PC. STart, sun, msconfig, services, "hide all Microsfot Services" then "disable all", start up, "disable all", apply, close and reboot. Try the install again in this mode with no internet connection plugged in (as your AV will be fully shut down). If this works, you can reenable evertyhing, start, run, msconfig, normal startup, apply close, and reboot."
Lol, looks like a bold move
But good idea with the services, maybe we can narrow it down.
Do you have Itunes installed? Just a wild guess now as I have it installed, maybe the Apple Sync conflicts with HTC Sync.
Im not sure if that im able to do the services thing, but i will try.
No itunes is not on, but at home im using Vista 64 with itunes and its working!
Hmm, didn´t work for me.
Hope that HTC will come with an update.
For now im using CompanionLink to sync between Lotus Notes and Google Calendar, but it will only work for 2 weeks, then i have to pay.
Didn't work for me either. I tried disabling all not needed services.
@SharDK Do you have the problem in Win XP SP3 too?
@Lupus77
Yes its Win XP Sp3
Sry i wrote fail in my nick, its Shark, but nevermind
New reply from HTC.
"Are you able to try again in Safe Mode? "
Tried but still no good.
Is anyone here who got the HTC Sync working with Win XP SP3?
Phone not being recognized by the HTC Sync program
I had no problem installing the HTC Sync software BUT it does not recognize my phone. Yes I am running Windows XP Service Pack 3. I have read the manaul carefully and done everything they say, including enabling USB debugging. But to no avail. I also have tried both the new and old versions of the software.
PLEASE HELP!! I need to update my ROM
Weird, since before upgrae i had no problem connecting to sync either in Vista nor Xp SP3.
But after, then XP SP3 gives problems.
@Salmanbodla
When you connect to XP with USB, do you mount the SD card!
If you can here´s driver for XP http://www.pdauser.dk/files/driver.zip
When you connect, go to Device manager and look for ADB and try update the driver. Even try connect the Hero 2-3 times mounting the USB, that way i got the ADB in device manager. But then Sync failes, but had no problem before update.
I wrote HTC yesterday, so hoping that they will come with a solution.
Now they returned an email, writting to me that since i have a Danish Win XP, i have to install sync in Program Files/HTC/HTC sync
Im sry but im not using a Danish XP, so therefor its in the right place already.
Looks like HTC ´dosn´t have a solution for sync, very bad, since i have to use it to sync Lotus Notes at work.
Latest from HTC. Want NFO logs.
Latest Email from HTC:-
"HI STephen,
We are trying to replicate this issue here, are you able to send us the NFO logs?
Many hanks
MIke"
It's nice to see they have an interest in the problem.
Now the question. How do I send them the NFO logs? I'm a bit lost here.
Just wanted to add my "me too". I'm experiencing the same problem.
It used to work but since I reinstalled XP (serious crash) I get this error when trying to start HTC Sync:
C:\Program Files\HTC HTC Sync\Application launcher\Application Launcher.exe
This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.
Click to expand...
Click to collapse
The only difference between my old and new install of XP is that my old install was SP2 and the new install SP3.
Me too
I cant get HTC sync to work on Windows VIsta. Had Hero for 2 weeks. But cannot connect with HTC sync. I only need this for ROM upgrade... not for syncing.
Stephen did you get an answer from the htc support.
I have the same problem.
Has anyone had luck fixing the issue with HTC Sync refusing to run because 'the application isn't configured properly'?
It worked fine for me about 2 weeks ago with Win XP Service Pack 3, but doesn't anymore. I'm not entirely sure what I've changed since. I went on Windows Update and downloaded these patches (Update for Root Certificates [September 2009] (KB931125), Security Update for Windows Media Format Runtime 9, 9.5 & 11 for Windows XP SP 3 (KB968816), Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB954430), Security Update for Windows XP Service Pack 3 (KB952069), Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11 (KB941569)); I changed which SATA port on my mobo the hard drive connected to; and that's about all I know of. Everything else would have been using programs already installed, which I had used before trying to use HTC sync.
I'm not sure which version of HTC Sync I used before, as it may have been the one on the SD card when the phone shipped, or it could have been downloaded from the website. It was probably the one on the SD card. Yesterday I tried uninstalling it after the error message and reinstalling v2.0.4 downloaded from the HTC website, but still no luck.
So, has anyone had any success with this?
Steven__ said:
(Update for Root Certificates [September 2009] (KB931125), Security Update for Windows Media Format Runtime 9, 9.5 & 11 for Windows XP SP 3 (KB968816), Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB954430), Security Update for Windows XP Service Pack 3 (KB952069), Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11 (KB941569)); .
Click to expand...
Click to collapse
Any chance you can uninstall those updates to see if they are the offending items?