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Error "Version of ActiveSync not compatible with the co

Version of ActiveSync not compatible with the connected mobile Device
This is the error I receive no matter what I have read to do or not do to my Desktop PC.
These are the setting in the Device:
New I-Mate Jasjar with
ROM Version: 1.12.38 WWE
ROM Date 8/24/05
Radio Version: 1.03.00
Protocol Version: 42.36.P8
ExtRom Version: 1.12.120 WWE
I realize that there is a new Rom Update but I can't sync with my Desktop to get the file? 62 MB by the way.
These are the actions I took to try and rid this error message.
Cleared Temp folder (%temp%) in all user accounts.
In the registry deleted HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services key
Deleted HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services
Uninstalled Microsoft Activesync from Add/Remove Programs
Deleted Activesync folder from Programs Files
Restarted the computer
Installed Microsoft Activesync 4.0 many times and 4.1.0 Build 4807 many times all the while deleting the other before the new install.
This is what happens after a new install.
The device is seen by my Computer running Windows XP SP2 and loads the device- At this point everything looks good.
ActiveSync start and actually connects to the device but only as a GUEST not as the device name that I imputed in the JASJAR.
NEXT the Error occurs “This Version of Microsoft ActiveSync is not compatible with the connected mobile device. Please upgrade to the latest Version of Microsoft ActiveSync and reconnect."
If I click on the OK button underneath the error. The device connects but I cannot explore the contents or sync to the device whatsoever.
Could anyone aid in getting this problem resolved. I have spent over 10 hours trying to figure this out looking at all other forums but no one seams to have a resolution.
This Link seam to have had the issue happen with eairlier version of ActiveSync but I have followed each step but still no resolution.
http://www.pocketpcfaq.com/faqs/act.../syncerrors.htm

Update to Above
I just went out and purchased a new computer and installed Activesync 4.1 and outlook 2003 Xp on the XP Pro machine. When I went to connect the USB cable it found a new Pocket PC device but didn't list that it found the JASJAR. Then activesync started and it happened again.
This Version of Microsoft ActiveSync is not compatible with the connected mobile device. Please upgrade to the latest Version of Microsoft ActiveSync and reconnect."
When I click on OK I get connected as a Guest account only but can't see any items on the Pocket PC.

I had the same problem...
It's a compatibility issue with Antivirus.
Uninstalled the antivirus and the device got recognized

Active Sync Problems... Can anyone Help?

I bought myself a a qtek S100 a few weeks ago and it's been working fine up until today
Today I sended a file via Bt from my Nokia smart phone to the Qtek so that I could dowload it to the computer faster via USB cable. The file was 764k real player video. Anyway after the transfer ended the Qtek started acting funny...is started by geting slow and slower and slower ... the cable was already pluged and the connection set so I tryed to acess it via PC...no sucess.
I unpluged and did a reset, thought that would solve the problem...
When I tryed to sync after the reset it showed an error message on the PC saying "Critical Communications Services have failed to start. Try reseting the mobile device and start again" Well I did...and also dowloaded MS Active Sync 3.8 and instaled it again.
The outcome was still the same...."Critical Communications Services have failed to start. Try reseting the mobile device and start again"
Anyone ever experienced this? How can I solve this?
Eheheh go easy on me kinda noobish here
Rom version:1.12.00 WWE
Rom Date 05/28/005
Radio Version 1.13.00
Protocol version 1337.43
ExtRom Version: 1.12.135 WWE
Mem Card King Max RSMMC 256
Thxs

Here's the follow up just in case anyone will have the same problem...
As it turns out the problem wasn't in the Pocket Pc...although the error message in windows (Pc) asked for a reset of the PP, the problem was actually in PC. It seems that somehow the Antivirus (Bitdefender with integrated firewall) started detecting the usb cable connection with the PDA as an internet connection, and althought I had authorised it the High level of security imposed by the Firewll and it's rules on the Pc enabled the connection but disabled any kind of exchange between the computer and the PDA. Well to put it plain and simple...active sync would start and everything went smoothly up until trying to open the pocket PC for file browsing...then the antivirus would kick in and wouldn't allow data tranfer as it would consider it harmfull for the computer...hence the error message.
ehehe Problem solved ...hope this helps the next one that has the same prob. :shock:

Syncronize S200

I have been trying to sincronize my S200 Qtek but it is impossible. I have made several hard and soft resets and tried with three different computers. I have installed 4.1, 4.2 and 4.5 beta versions of ActiveSync, but it is always the same: ActiveSync seems to turn on but no sincronization initialize when I connect my S200 to the USB port.
I have also made a format and reinstall windows XP but I can't syncronize information... please help me!
I have also tried to install "USB killer" without success...

Did you disable Win XP firewall? You have to disable it or any other firewall that may be installed.
If that solves your problem search MS site for how to authorise ActiveSync for your firewall.

Yes, in fact when I reinstalled windows I didn't install Norton because of the firewall. I have also unactivated windows firewall... but no sincronization occurrs

Maybe you could try another USB Cable? Or try to sync using Bluetooth?

Can't sync my S200 either...
Don't think it's cable because it is brand new :'(

Have you tried to upgrade to the latest activesync right after the installation of windows? (found here)
And perhaps some overactive antivirus programs can bug up syncing too sometimes. Did the installation of new hardware go well after you plug in your device?
When you plug in, did nothing happen or was there a small screen saying it was getting information from the phone? If yes, were you able to setup a connection (guest etc) and after that it didn't want to sync?

Got this issue resolved the fault was some tweaking I did... See, I use fixed IP with my router so I disabled the DHCP client service on services.msc... So activesync could't get the right adress from the prophet... Still don't know how I manage to make that assumption about this problem, but gladly I did
Hope this help other people with similar problem...

Same issue
tonimacaya said:
I have been trying to sincronize my S200 Qtek but it is impossible. I have made several hard and soft resets and tried with three different computers. I have installed 4.1, 4.2 and 4.5 beta versions of ActiveSync, but it is always the same: ActiveSync seems to turn on but no sincronization initialize when I connect my S200 to the USB port.
I have also made a format and reinstall windows XP but I can't syncronize information... please help me!
I have also tried to install "USB killer" without success...
Click to expand...
Click to collapse
Did you manage to fix your USB problem?
I need some support with the same problem.
Regards,
h

Problems on start-up

I've just installed WM6 onto my XDA IIs
And when I start-up there were some problems
A Warning appear that : The file "PhoneService" cannot be opened.Either its is not signed with a trusrted certificate, or one of its component cannot be found, If the problem persists, try reinstalling or restoring this file.
The sesond one is "sms_alert_fix"
Can you guys hep me so solve these problems....thanx alot
Best Regards

Have you installed the updated .cab files from Xplode?
Edit: Will be called ".cabs2"

phoneservice was part of eten phone tools and it is not compatible with our phones, and wm6 i think, about sms_alert_fix i have not tryed it and don't know what it does in wm6

The problem with me now is i cannot connect my divice with my PC
Active Sync does not work. A message appear that : active Sync cannot connect to the Windows Mobile powered device. To troobleshoot the problem, click OK. I've followed those troobleshooting step but cannot solve anything...
I'm a newbie...plz help me... (

try to reinstall activesync, and hardreset your BA (the problem should be in one of them, PC or BA)

I know it's quite silly for me but i cannot hard reset my BA
I have pressed and hold the power button then press the reset button but there's nothing better, the BA just reset but there's no change.
I've downgraded it to Windows Mobile 2003 then upgraded it again to WM6 but all the settings at the first time I installed WM6 and configed are still there.
I also try to uninstall Active Sync and install it a gain too.
My PC use Windows XP, and when i try to connect the BA to another PC that use Windows Vista, it worked. So i think the problem was from my PC.
But now i wanna hard-reset it but i can...oh...i'm getting crazy with this...

Activesync problem. need help plz

Hi all,
I try to connect my Xda 2 with PC but I getting sync problemss,
I have Microsoft activsync version 4.5 and I getting following message.
“Cannot verify the version of Activesync on your device, a program such as firewall may b blocking a port activesync uses to connect to device, or you may need to upgrade to more recent version of activesync on your pc”
I uninstalled and downloaded version 4.2 and then getting message only “ Microsoft activesync version is not appropriate with my device”
I am a bit fedup now because I try to solve this problem from last few days.
thank you.
Soha

It won't work, if you have Vista installed on your pc.Neither 4.2 not 4.5.

I have windows xp on PC.

You must shut down firewall when connecting or installing programs via ActiveSync.. I used to have the same problem.. Sorry for my english..