Pocket PC Error/Alert unable to obtain IP address - Networking

every now and then i get the following message appear
Unable to obtain Server assigned IP address. try again later or enter an ip address in Network settings.
message screen shot attached
any ideas what is causing this message. wifi works fine so i do not think it is that.
any thoughts or help would be great
Thanks

Do you have DHCP Enabled on the internet connection of your PC? Or do you have static IP address?
Nope, not sure why, i get this sometimes when i try to conenct to a wifi hotspot that has no encryption but static ip address of a weird range

ICS was turned on my dial up connection at work. i have disable this now. lets see if it solves the problem i will leave it a couple of hours and then up date the board
Thanks
Jamie

Hi I have the same problem
Any Solution?
Thanks

I had the same issue with my mda when i first got it. each time it occurred i wiped it.
ever since i stopped messing around with activesync via exchange that message hasn't come up for me again.
heres some info from another forum, unsure if it will help or not
http://www.modaco.com/index.php?showtopic=237378&hl=Unable+to+obtain+Server+assigned+IP+address

Related

XDAIIi wi-fi problem

Hi all. I looked at several wi-fi posts on here, but couldn't find anything related to my problem.
I'm beginning to suspect that it's because of something stupid I'm doing, cos it really should be working...
Anyhoo ...I have a wireless router at home, and it's serving 3 PCs with DHCP IP addresses, and an internet connection. I have no issues with it.
What I'm trying to do now is get my shiny new XDAIIi to connect, so that I can have the damn thing on the internet. So far, no luck.
Now, I have got the XDA to detect my SSID. It detects all the settings, and tells me it's connected. I even have a signal strength bar on it which reads about 50%.
However, when I set it to pick up a DHCP address it stubbornly refuses, remaining with a "I can't see a DHCP server" 169.x.x.x address.
I've tried reserving an address on the router and allocating it to the MAC address of the XDA, and manually setting the XDA to have that IP address, entering my router as the gateway, and even entering 2 valid DNS server IPs from my ISP into the name server entries. Still nothing. It says it's connected with the IP address I allocated, but I have no net connection, and I can't ping that address from any of my PCs.
All the while the status screen on the router tells me that the device, with it's MAC address, is connected to the router fine.
Surely this has to be something simple. I have set up all the clients and router for my network, and the settings on the XDA are pertty much the same, and really SHOULD be working.
I'm kinda at my wits end.
So basically any suggestions or advice, or anyone with similar experiences please get in touch, cos I'm struggling to see what I've done wrong, and it's giving me an ulcer.
Many thanks in advance.
Jess
3COM WAP (3CRWE454G72) - XDA IIi WIFI Problems
Hi Jess,
I very much share your frustration.
I have a 3COM WAP (3CRWE454G72) which has served me well. I have a few machines at home working from it. At work we have 20+ machines working from the same model (older firmware).
My specs are as follow:
3C number 3CRWE454G72
Software version 1.03.07A
Boot loader version 1.00.00
Wireless version V1.0.2.1
Hardware version R01A
Don't have the office one's specs here at the moment ...
At work I can get an IP address (there's a windows DHCP server) .. AND I can ping google and traceroute to google. BUT, XDA IIi doesn't seem "know" that it's connected (e.g. network settings shows the WAP as available, but not connected). SKYPE even works!! But nothing else, no IE, no Terminal Services Client, no Avant Go, no network ActiveSync. They all say that the is no network card configured (but with vxUTIL, vxIPCONFIG, etc). I can see ALL the IP details from the DHCP server.
At home it's worse. I can't even get it to connect to the WAP (either with WEP 128, WEP 64 or encryption turned off). As I'm not even getting an IP address at home from the WAP's DHCP server, I've built a new DHCP server on my one linux box and it works for all my machines ... now I can actually trace requests from devices for IP's ... and the XDA IIi never requests an IP address. Which tells me that it's not even getting through the first stages of connecting with the WAP (again tried WEP, NO WEP).
To make things worse. I have been able to connect to some open WAP's in the neighbourhood ... everything functioning normal.
I'm losing the will to live here also ... ;-)
Wolfie
the plot thickens...
Hi Wolfie.
Well, at this end I seem to have more news.
By removing all WEP encryption and removing the MAC address access restriction I had enabled, I got the XDAIIi online, and all was working.
I then enabled the security a step at a time, and at each step updated the configuration on the handheld, and it still all worked. I was so pleased.
)
However this morning I have come to put the thing online again, and once again it refuses to pick up a DHCP address.
I tried my process again, and this time it wont work.
It definitely seems that it's the encryption that's stopping it, but I can't get it working this morning.
When I disabled everything I managed to get it online, but then re-enabling the security killed it and I can't get it to come online again.
SIGH
Oh well, I will try again later. Fussy thing. Anyone ever manage to solve this ??
Jess
have u tried soft reseting the device and retrying, sometimes that cures these hiccups
rgds
jim
WIFI WOES
Jess, thanks for the reply. There's hope. ;-)
I have tried your approach yesterday. However, to no avail. At home I completely opened my WAP, e.g. any MAC, no WEP/WPA, etc. But still nothing. When I look at my log files on the WAP. I can see plenty of entries coming from my XDA IIi ...
04 min(s) 41 sec(s) after system power on : Wireless MAC address 00:09:2D:14:C9:F2 has connected with the device
04 min(s) 43 sec(s) after system power on : Wireless MAC address 00:09:2D:14:C9:F2 has connected with the device
04 min(s) 45 sec(s) after system power on : Wireless MAC address 00:09:2D:14:C9:F2 has connected with the device
04 min(s) 46 sec(s) after system power on : Wireless MAC address 00:09:2D:14:C9:F2 has connected with the device
04 min(s) 48 sec(s) after system power on : Wireless MAC address 00:09:2D:14:C9:F2 has connected with the device
04 min(s) 50 sec(s) after system power on : Wireless MAC address 00:09:2D:14:C9:F2 has connected with the device
... and it just goes on and on and on .... while trying to connect.
At the same time in all connections attemps, I don't get a single entry in my DHCP servers log saying that my XDA II attempted to connect.
Jim: I've tried hard resets, soft resets, O2 Active installed, Corporate mode, pretty much everything my single brain-cell can come up with. ;-)
The thing is definitely a little fiddly indeed ...
The search goes on ...
... anybody out there got their XDA IIi working with WIFI using DHCP and WEP or WPA?
Did you ever get this working?
I have a shiny new XDAIIi and have been trying to get connected via my Cisco Aironet 1200 WAP. The device happily detects my network, accepts the WEP key fine (complains if I enter the wrong key so I know it's communicating) but refuses to pick up an IP address. The Wireless LAN Manager just sits there "Scanning network..."
I firmly belive I'm just missing something but...........
Any help gratefully received :?
bump
I got my QTek 2020i today and for the life of me I can't get it to connect to the internet using my wifi connection @ home
I also have a 3COM router 3CRWE754G72-A and I have my home pc connected to this and also occassionally my work PC - both with no probs.
I can get the qtek to connect and I get a 50% signal strength and I can view an IP address and everything looks good but I can't seem to setup a "Connection" as required by IE?
This is what I get:
"Cannot connect with current connection settings. To change your connection settings, tap Settins"
I tap settings and I get this:
My ISP
Add a new modem connection
My ISP
Add a new modem connection
Add a new VPN server connection
Set up my proxy server
I've gone into each of these and had a "play" but I still can't get the bloody thing to work :evil:
Can someone PLEASE help as this is starting to drive me mad! - I'm not giving up easily...I've been trying to get this to work for a good 4 hours now and I can't find anything in the manual or on the web that helps...this post was the closest I could fine >>> hence the bump!
Cheers
Wayne
have you try to configure the network cards in the connection setting and set the internet using the tiacxwln Compatible Wireless Ethernet?
guoper said:
have you try to configure the network cards in the connection setting and set the internet using the tiacxwln Compatible Wireless Ethernet?
Click to expand...
Click to collapse
Okay, I can get the connection to read "connected" via the Wireless Lan Manager and I can get an IP address - which is totally different to all the other PC's that use my wifi connection - they're all 192.168.1.x whereas this is very different? - the address that I get isn't even the same as the IP Address of my router - I have a static IP address so I know this isn't changing???
Also, when I view the network card page I see the following:
Configure Wireless Networks
Add New...
3Com Available
I can click on this and view the settings for it or I can hold-click and get the option of connecting. If I do this, it just says "connecting"; it never actually says "connected"?
Anyone know where I can get a walkthrough for this?
Cheers
Wayne
3 Com Routers
Hi, DotN
I put a 3Com router in my local pub.
I have no problem connecting to it and solving the usual pub talk problems with it.
If you are getting a connection but your IP address starts with 169.254 then I would say you have a WEP problem. The software only appears to check for incorrectly formatted WEP keys, so either turn it off or make sure you enter the correct key. When selecting connect to a router the message sticks on connecting, come out of the screen and go back in after about 30 secs. Check you ip address. I have had some issues with GRPS trying to connect, but they seem to go away after a couple of hides.
I have to say that I am not over the moon with my XDA2i, but the wifi part has worked pretty well for me.
Laters
Paddy
Re: 3 Com Routers
MacPad said:
Hi, DotN
I put a 3Com router in my local pub.
I have no problem connecting to it and solving the usual pub talk problems with it.
If you are getting a connection but your IP address starts with 169.254 then I would say you have a WEP problem. The software only appears to check for incorrectly formatted WEP keys, so either turn it off or make sure you enter the correct key. When selecting connect to a router the message sticks on connecting, come out of the screen and go back in after about 30 secs. Check you ip address. I have had some issues with GRPS trying to connect, but they seem to go away after a couple of hides.
I have to say that I am not over the moon with my XDA2i, but the wifi part has worked pretty well for me.
Laters
Paddy
Click to expand...
Click to collapse
Hi Paddy
Thanks for the info. You're bang on with the IP Address!...169.254.x.x
So what encryption can I use?
I've deffinately got the correct password but it's obviously not working
Cheers
Wayne
Hi again
Okay, I've just checked the encryption and I'm using WPA-PSK authentication with TKIP encryption.
Is this what you had?
Cheers
Wayne
3 Com Routers
Are you using a password or 13 Hex pairs, I use the pairs. Try either turning wep of completely or entering 26 1s. Remove your setting for your ap in Configure Wireless Networks screen then reconnect.
Let me know what happens
Paddy
Re: 3 Com Routers
MacPad said:
Are you using a password or 13 Hex pairs, I use the pairs. Try either turning wep of completely or entering 26 1s. Remove your setting for your ap in Configure Wireless Networks screen then reconnect.
Let me know what happens
Paddy
Click to expand...
Click to collapse
Okay, I've basically removed all security from my wifi setup. I live in the middle of nowhere so it's not a problem - although once I get the wifi working I'll try and get the security going again.
I still can't get a connection
...stop the press!
Okay, I had a thought...maybe I can't connect because of the speed?
the router is a 11g but supports 11b (which is what the QTek 2020i/XDA IIuses) - sure enough, I had the 11g only option selected - DOH!
removed that and I've managed to connect without security.
I assume this was my problem all along...will now stick the security back on and try again
Thanks again Paddy
Cheers
Wayne
Update: I've now managed to get the wifi working with WPA-SPK authentication using TKIP encryption
all along it was simply a case of me having the speed on the router set above what the PDA was capable of! I'd set this ages ago when I first setup my wlan and had forgotten about it cause everything I use is 11g
Cheers again
Wayne
DotN said:
Update: I've now managed to get the wifi working with WPA-SPK authentication using TKIP encryption
all along it was simply a case of me having the speed on the router set above what the PDA was capable of! I'd set this ages ago when I first setup my wlan and had forgotten about it cause everything I use is 11g
Cheers again
Wayne
Click to expand...
Click to collapse
Doh!...nope, not working again...back to the 169.254.x.x problem.
It's obviously to do with the encryption this time. I'll try some other variations - at least I know that it can work :roll:
Cheers
Wayne
Ouch......
No hard feeling, glad you found the problem
Paddy
bump!
pretty much same prob!
i can get an ip, have to check what it is, it tells me its connected on the scanning network page but on the other bit it tells me its available or connecting but never connects!
i've turned wep off and still no joy!
its really starting to drive me mad!
please please someone help
Take a read back through the last lot of posts between myself and MacPad - I think you'll find the answer there.
For me, I had to totally disable my security and everything else - I could then connect. Once I'd done that, I managed to use WEP with a 26 digit key - start by using something like "0" 26 times...make sure u count as u type them zero's in though as if u get it wrong it won't work!
apart from that, not sure what to say. If you're getting the 164.x.x.x ip address though then as MacPad said, it's to do with the security.
I would mention that the XDAIIi/Qtek 2020ii use 11mbps wifi (b) and not 54mbps (g) so make sure u've got ya router configured to allow both types of connection...this eventually turned out to be my main problem - doh!
Cheers
Wayne
ok now im home ive re-read and done the things mentioned. with a completely unsecure connection i can get a connecation, but the moment i use any kind of encryption (im using wep 64bit, but tried 128bit as well) no matter what key i use i get a split second of connection then its gone!
firewall is not on either.
any ideas??
thank for the suggestions guys im finally progressing

Erm? Which IP to provide for ActiveSync?

I've recently run into a problem with activesync. When I connect my spv m5000 to my PC, activesync starts up, and the familiar 'retrieving settings' box shows up. But that never goes away, and after a while, I get an error message on my m5000, stating that
'no IP adress could be obtained from the server. Try again later, or provide a specific IP adress in the Network settings.'
Now, I remember changing the setting in all the 'Network devices' list to 'obtain Ip automatically' a while ago, and I remember that on specific item was set to a fixed IP, but I can't remember which device it was, nor what the IP was. Can somebody check and tell me?
i have the same problem and i get this error message when i connect to wifi too. i think it drainsmy battery when it tries to obtain an ip. how do i fix this?
Try 169.254.2.1 .
BTW, did you read http://www.pocketpcmag.com/blogs/index.php?blog=3&p=555&more=1&c=1&tb=1&pb=1 ? It explains the why's.
Sorry, which network card should i assign ito? Is it the Asyncman miniport? please advise. thanks!
I'm having the same problem, have searched a lot and can't find a solution. My M5000 syncs well at home, but not with my laptop. There are no firewalls, it always hangs on the 'Retrieving settings' pop up. Any help would be much appreciated.
Cheers

Same Old WiFi Problem???

Having looked through the forums i'm not alone in this problem?,i have always been able to connect to the internet through my home wireless network and veiw wap sites while out & about, until yesterday i can now no longer connect to my network? All i have done is to configure it so as to be able to browse the web via gprs via a remote server as shown in a thread on this site. That worked a treat but now no wireless access, just keeps connecting but not able to connect. tried various fixes as stated in numerous threads, no joy. put it back to original config still the same. as far as i (novice) can tell it can't get a ip address of my linksys WRK54G router. haven't touched that so doubt if that is at fault. All other laptops in house still able to connect? DOH Any advice would be appreciated. Going to check on brothers network if it can connect? will let you know.
It would help if you post links to whatever advice you followed to change settings, so we would know exactly what you were trying to do.
On a side note we have a linksys router at work (fortunately not on the main network) and sometimes it refuses to let my Jamin connect for no reason until I reset it. (Pulling the power supply does the trick)
I know it is not much of a solution, but worth a shot (router configuration will not be effected) specially if you manage to connect to your brothers network.
Sorry here is link, http://forum.xda-developers.com/showthread.php?t=269023&highlight=T-Mobile+GPRS.
Also had error message appearing about ip address not being assigned, after/during activesync? fixed this. Could it be related?.
When connecting to network all details show correct in the WiFi settings page, but in the advanced tab ip is 0.0.0.0 and status assigned to network. If i tap renew nothing happens?. Hope this helps tia
Guess you would like to no how i fixed the other problem, "http://groups.google.co.uk/group/microsoft.public.pocketpc/browse_thread/thread/d6df3cc438b9ca5f/8bd321e9d0200967%238bd321e9d0200967?sa=X&oi=groupsr&start=0&num=3"
Have got it working, tried powering down wireless router - no change, thought about a hard reset, not today thanks, tried a soft reset, bingo! it works. swear i had already tried that??, thanks for help great forum.
Oops Must have been a hiccup, was still unable to surf web through WiFi, managed it once then kept getting message unable to connect, check connections. Finally sorted it.
Set up internet connection through my ISP using o2 payandgo details, but with out proxy server info. Kept gprs settings the same in My Work Network.Seems ok after a couple of minutes testing.
If anyone needs the exact settings send me a message and I will post them.

Wifi problem after uninstalling WifiProfile

Hi all,
Since I have unsintalled wifi profile from my HTC HD2 I can't seem to have a working wifi connection. I tryed with several network but with no success...
I have installed WifiMonster to try to have better error message, and it seem that the problem is always when the phone is trying to get a new IP address from the wifi router.
I have put all my network adapter with dynamic IP and have take care to clear all DNS address. I really don't no what to do. Is it possible that wifiprofile has change some settings that I can't have access to set them back ?
Thank for your help.

Wi-Fi router

All
I have my htc setup to both internet sharing and Wi-Fi connection on my work PC with a lan connection. On both of these connections e.g. wired USB and wireless i can get the internet for about 3 minutes then it stops working. Is there some sort of block? I did see a while back that the WiFi app has no restrictions...
Any help would be superb.
Cheers
Baker0
Thats a little odd, there is certainly no block and I have had the wifi router running for a good 30-40 minutes without failing.
what part is failing, is the phone no longer running the wifi router, or is the pc no longer getting internet on that network connection?
If you need help on how to find this info just reply and I can walk you through some more diagnostic steps.
The phone is still running just the internet stops on the machine. I have to stop the wi fi on the phone then start again then connect. I think it might be t-mobile but the internet on the phone is fine
are you in the uk?
if you connect your laptop to the phone via the wifi router you should be able to right click the network logo, click on status and view the wifi network info, it should tell you in there if it has internet access on that network connection.
If you try this again and when it fails check this status window and see if windows is seeing an internet connection or not?
when the net fails again try and visit http://72.14.203.100/ (this should be the google homepage) if you see google then there is a dns problem if it still says network timeout or failed to connect or something like that then we will have to dig further.
LOL thanks for your help. I am in the UK. ive been working in IT for the last 12 years and I know and have done the test, its not the machine it has something to do with the phone or t-mobile network
Sorry to hijack your thread a little, but I'm on the T-Mobile Network in the UK too (except I'm using a Touch Pro with a custom ROM), and although I can make connections from the PC to websites using the IP address, the DNS isn't working so I can't resolve domain names.
Any ideas?
Cheers,
Steve.
Baker0 said:
LOL thanks for your help. I am in the UK. ive been working in IT for the last 12 years and I know and have done the test, its not the machine it has something to do with the phone or t-mobile network
Click to expand...
Click to collapse
It must be the phone then since I do use wifi router, I am on t-mobile and in the UK and I do not experience this :S
I seem to be saying this more and more but maybe you should try a hard reset and see if that fixes the problem?
StevePritchard said:
Sorry to hijack your thread a little, but I'm on the T-Mobile Network in the UK too (except I'm using a Touch Pro with a custom ROM), and although I can make connections from the PC to websites using the IP address, the DNS isn't working so I can't resolve domain names.
Any ideas?
Cheers,
Steve.
Click to expand...
Click to collapse
This is likely an issue with the way your machine has been setup to connect to the wifi network. Try visting the properties of the network and vieing the dns settings for the tcp/ipv4, It should be set as Obtain DNS server addresses automatically. If it is set like this then try setting it too 8.8.8.8 and 8.8.4.4 these are googles, dns servers if this works for you then you could stick with this or do some further digging as to why you are not getting the dns server addresses automatically like you should be.
Xp3RiM3nT said:
This is likely an issue with the way your machine has been setup to connect to the wifi network. Try visting the properties of the network and vieing the dns settings for the tcp/ipv4, It should be set as Obtain DNS server addresses automatically. If it is set like this then try setting it too 8.8.8.8 and 8.8.4.4 these are googles, dns servers if this works for you then you could stick with this or do some further digging as to why you are not getting the dns server addresses automatically like you should be.
Click to expand...
Click to collapse
Setting the DNS entries to Google's makes it work, but attempting to get the DNS Server's automatically leaves me with no ability to resolve domain names. How strange?
Thanks for the workaround, not sure where to start looking to fix it properly.
Cheers,
Steve.
Hey guys,
I am new to this wifi router thing and got the following questions:
1. To be able to use it, you must have data connection with your provider. Am I right?
2. By any chance, can I use this system by using a sim taken out of a prepaid mobile broadband dongle and inserted into my device (htc touch HD)?
3. Once I get connected can I surf the internet/check emails etc from within the device itself without the need to use a laptop?
Please don't mind these basic stupid questions.
cheers

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