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It happend while I was taking my cloths off for taking a bath
I dropped it inside our WC and my 2GB SD Card was gone far away inside that damn WC and never found it
I tried to pull out the battery but I couldn't pull that damn battery out for 5 min.
Anfter 5 hours drying with a hair dryer I put the battery and other stuff back and there was NO life After pushing the softreset hole some 10-20 times and putting it to charge there was a little life back some blue lines at the screen.
Now after 5 more hours it starts, but after some resets (some times there is only blue lines) and when it starts it freezez very much...
Should I send it for repairing?
Does the worranty covers it? (I bought it from Internet)
Would reflashing help?
Please advice...
tbh, I would have left it to dry normally in a warm place for 24 hrs before even considering to power it up, as (not 100% certain) I think the hairdryer creates static, which could damage the electronics inside, plus, you can't guarantee that it will have dried it out completely, which means, when you started it up, it could have still been damp in the middle and damaged something.
does it look like it has been water damaged? if not, then your best bet would be to not mention that fact, and just say it has suddenly started being funny, not booting up and freezing alot.
I doubt a reflash will fix it, but it is something for nothing, so worth a shot, however long it is.
*edit* if the company won't replace it, you could try your house insurance...
Thanks alot for the reply wytey,
I think there is something damaged, becouse when I soft reset it after freezing there comes a couple of times a light blue screen with blue and white lines...after soft reseting 3-4 times again it loads normaly again but freezez after 5-10 mins again
I was soo happy with my Jasjar >:'(
Your device has been damaged by water.
This is not covered by warranty.
It might not be covered by any insurrance you might have through your service provider.
You may be able to get it covered under home insurrance.
There isn't a case for a wet PDA. But I've read a recent article of getting back a Linksys router that has been soaked wet by rain water. See the real life experience here
http://www.grynx.com/index.php/projects/salvage-your-device-after-liquid-spill/1/
Probably you can do the same?
I dropped my Wizard in the bath, took out the battery and let it dry for about a day or so. Evrything works just fine.. So you should have dry it for over a day or more to be shure no water is left in it
Very timely.
http://www.lifehacker.com/software/hardware/save-your-electronics-from-spilled-liquid-150085.php
V
Thanks for replies guys,
Usefull article, but I think it's too late now, I couldn't take out the battery for 5 mins, then how to open the device and clean the components/circute
Can they prove it if I don't mention water?
Home insurrance would be a big lie, but who cares they get money from me every month (what to say to them? stolen? bropped in water?)
Thanks again for your times guys
I may be wrong , but I beleive there is an "indicator" in most modern equipment that shows up if there has been any water damage
anyone who knows how to repair phones and look at pcb boards etc. will KNOW right away that it has been water damaged. Impossible to hide (unless you yourself are also a technician).
I know because I own a phone repair shop and have been doing repairs for a lot of years.
One of the IC may be damaged, so when your device starts to get warm (as you said 5-10 mins) it cannot hold the power.
Just think yourself lucky that it's only an IC and not a CPU.
E-mail me on [email protected] if you need more help and advice
hb328_dtdd said:
anyone who knows how to repair phones and look at pcb boards etc. will KNOW right away that it has been water damaged. Impossible to hide (unless you yourself are also a technician).
I know because I own a phone repair shop and have been doing repairs for a lot of years.
One of the IC may be damaged, so when your device starts to get warm (as you said 5-10 mins) it cannot hold the power.
Just think yourself lucky that it's only an IC and not a CPU.
E-mail me on [email protected] if you need more help and advice
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Click to collapse
THanks alot for the info hb328_dtdd
If it's an IC, is it hard to repair it? how much would it cost me?
thanks
I (or whoever you decide to check the device) will have to open the unit up and clean out the residue of water and then do thorough tests first, it may not be an IC problem, even if it is an IC problem it may not actually be broken and will work again after cleaning and sonic waves passed through it.
Depending on which IC is broken and how hard it is to replace it, and also if it has caused any other side effects to the other chips, the repair in theory should not cost too much at all as it does not seem serious (from what I read from your post anyway).
E-mail me with more description of the problem and I will try and give you some tips to get it running, if that fails then you can decide whether to send it away or take it to local engineer to repair.
Hope this helps
the Gadget (Ch 5 UK )show did a piece on stuff getting wet. I htink they all came back to life one way or another but the were left to dry slowly I think for a day or 2. so you could hold out for live in the thing yet?
I hate the fact that Dopod 900 is very slippery, don't you think? I'm looking for a rubber casing like the one for O2 and Ipod.
Dopod 900 enclosure is too slippery, I'm so worry I may drop it too.
I am selling some Pocket PCs and this happened to two of my customers. But the device was an Ipaq 37XX and 38XX.
Both devices I put on a warm place and left there for 4 days. Then after this I powered them up. The Ipaq 37XX had only a bad LCD light, which was flickering sometimes and was not bright. the 38XX worked good again.
Anywasys, you need to check your device and have it cleaned. The biggest problem is the fact that there is so little space between smd mounted chips and the PCB that the water stays in between never drying and makes the metal rust. I had this experience with a cell phone already.
So you can try following:
(1) pay for cleaning and repair
or
(2) try to get it guarantee exchanged, which is also possible as for a pocket pc the technicians normally do not check for water damage. But if you have bad luck, somebody will notice this and you get nothing replaced.
I managed the same thing a while ago with my Xda2, and the symptoms were pretty much the same when it first happened (random lines and 'blotches' across the screen, freezing)..
Without haste, I removed the battery, sd card and mopped up any moisture from inside the battery compartment.. placed it in a warm place in an attempt to evaporate the moisture from the device. I left it for 24 hours before powering the device back up.
It DID work afterwards and I was a bit suprised and relieved at its resilience to liquid.
The important thing is to make sure the board and pins of the chips are not shorted by liquid, if you cannot get to the board, evaporation in a warm place is probably your best bet...Just watch out how you apply heat for the sake of the screen (and possibly the keys on the exec).
I dropped my XDA II into a canal and managed to save it. The problem is the water can't evaporate easily. I took the battery off and put it on a radiator. It took 7 days to finally dry out! It worked ok though.
You probably still have water in yours, so I would recommend putting it on a radiator or somewhere hot and just leaving it. You haven't got anything to lose
After almost 2 days inside the radiator it still has the same freezing/dying problem I thinks something is damaged inside ((( And now I can't find any electronic service in Denmark who can repare it
just because it's dry doesn't mean it fix itself, people often mistake this. Sometimes people get their phones to WORK after it's DRY but little do they know what is really happening inside the phone each time they power it back on and the residue is still there inside the phone lurking in the spaces between the pcb and the chips.
no matter what anyone says, I always tell people the same thing:
YOU MUST GET IT PROFESSIONALLY FIXED
My suggestion and this has never failed me yet.
1. After being dropped in liquid, DO NOT SWITCH ON - This is where most of the real damage will occur. If it is/was switched on remove battery as quickly as possible.
2. Strip down and remove any thing you can do easily, covers, sd card, stylus, sim, battery.
3. Waste a whole aerosol of switch cleaner, squirt it anywhere and everywhere you possibly can, literally fill it up with the stuff so it is pouring out of every hole. Do NOT use WD40, it must be electrical switch cleaner that will leave no residue at all!
4. Allow as much as possible of the switch cleaner to drip out and then allow it to dry, do not force dry with a hair dryer and even a radiator is too harsh. I find airing cupboard where the hot water tank is is the best place.
5. Leave at least 48 hours before putting everything back together and switching on, if it does not work straight away, strip it down again and leave another 24 hours, keep repeating for 7 days.
http://www.maplin.co.uk/Module.aspx?ModuleNo=27515&criteria=switch cleaner&doy=29m1
Good luck!
I have been using AT&T 8525 for about 5 months now. Dropped it in office a week back and it was on an uncarpetted surface. No external damage but it powered off. I had to try for a while to power it on but eventually it did power on.
Since this event it just powers off on its own. Right now, even minor jerks cause it to shut down. When you pull the phone out of your pocket after a while, it has already shut down!!! Took it for repair to a local cell phone repair assuming it might have some connector damage but they could not figure out the problem. They opened it, cleaned the interiors (as it had dust build up) and according to them everything appeared normal.
What would you guys recommend? It is running Schaps 4.30. I see that HTC has a repair service in US.....had anyone tried that?
Sounds like battery might be a little bit loose... Jam something in behind the battery to make sure of constant connection... You're not the first with this complaint. The battey terminals may have been bent back just enough to cause this intermittant problem, especially when it gets jolted, the battery disconnects from the teminals causing an automatic shutdown due to no power.. Just thank god you didn't break the terminals off. Sometimes can be fixed but if the break is at board level, you may as well sell it off on ebay for parts because its just about impossible to fix then.
Cheers...
Very smart ultramag!! Your reply made me think what I did after it fell down. At that time I did think that the battery was loose as it was running when on active syn (powered by laptop) but not when I removed the cord. I did turn the terminals a bit and it powered on after few attempts (the drop must have given the circuitry some shock to recover after sometime).
I have jammed a paper on the side of the battery opposite the battery terminal. Will report back in a day or two if it still gives any problems. That should help others with the same problem.
Also this event has taught me that invisible shield (the plastic shield that we stick on) perhaps may not be the best protection. Case is a must to absorb the shock!
ok the problem still continues despite sticking a paper on the battery side (opp the terminal). I do believe that the battery was part of the problem. Before sticking in the paper, it used to give me a Red LED for few seconds when I attempted charging and then turned to amber. Now that problem is not there....it turns to amber right away on plugging in the device.
So part of the problem is addressed but the Hermes still powers down on its own when subject to minimum shock (in your pockets and you are walking around in the office or driving a car). What do you suggest? Should I send it in to HTC? Are they good about addressing repair issues?
... and yet I think it probably is the contacts as suggested above. It may be that it's a little more than just the contacts not pressing firmly on the battery though. There have been cases where a fall has actually broken/cracked the solder joints between the contacts and the board. A trickier thing to fix unless you have some skills in that direction.
Mike
AT&T powers off after drop - HTC's take on the situation
Ok so here is HTC's evaluation of the situation.
They want to change the main board (mother-board I guess). In addition, though the phone is just 4 months old (was purchased refurb from AT&T) and has barely any scratches, they would replace the casing, the keyboard and the structure that holds the keyboard and LCD. And they would ONLY charge me $272. Isn't that ridicuously amazing??
To me it seems they can't figure out what the hell is going on, so lets just go ahead and replace a bunch of things and one of them should be a hit.
I have asked them to send the phone back. Mike, do you think the main-board could be the issue? Any recommendations of who I could try for repair.....or what I should ask the repair guy to look into to find out if the main board is the issue or not?
Only $272??? Good God! That lot would cost you around $450 if it were fixed at HTC UK!!
If the drop caused cracking internally then that may be why they want to replace the rest. if there are known defects that are not repaired, they cannot guarantee the repair and so will not do it at all if you do not agree to the whole thing.
of course, you could be right and they have no clue and simply want to replace everything and hope something gets fixed....
Don't PPCtechs also do repairs on that side of the pond?
Hey.
I'm wondering if someone can lend me a hand here. I was rock climbing last weekend, left my phone in my jacket pocket, and I suspect someone may have stepped on / thrown my jacket.
In any case... it's not working right now. It doesn't start up, and there's no light when I plug it into the USB/wall chargers. Any hints on whether this thing is totally trashed? The phone was in its case the whole time, and its exterior looks completely undamaged as far as I can tell, with no scratches, etc. Another possibility is that it got rained on, but I highly doubt that the water penetrated the outside of the phone (especially given that it was in the case the whole time).
If anyone can help me getting my phone working again I would be eternally grateful.
you're kidding me,right? your phone doesn't start,no led comes on when you plug it in,and you want someone to tell you if it's trashed? did you check that the battery is properly seated?
hey whats going on? Heres what I suggest, take it to the tmobile store and tell them that the phone was charging and it started acting funky so you turned it off, and than it never came back on. From there they will switch out your battery, than if that dosent work they will just give you a new phone right there in the store. Long as no water damage which i dought it does. Just do that and you will be ok, I have done that many of times lol.
>did you check that the battery is properly seated?
Yes. I also wiped the contacts on the battery and the device.
mikesx4911 said:
hey whats going on? Heres what I suggest, take it to the tmobile store and tell them that the phone was charging and it started acting funky so you turned it off, and than it never came back on. From there they will switch out your battery, than if that dosent work they will just give you a new phone right there in the store. Long as no water damage which i dought it does. Just do that and you will be ok, I have done that many of times lol.
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Unfortunately it isn't quite that simple for me. I live in Canada; I purchased this phone several months ago basically new off eBay (it was used for a couple of weeks). Funnily enough, my iPod which was "naked" in the same pocket as my phone is also undamaged and continues to function normally. Are there any tests I can do to better determine the location of the problem?
sorrofix said:
Unfortunately it isn't quite that simple for me. I live in Canada; I purchased this phone several months ago basically new off eBay (it was used for a couple of weeks). Funnily enough, my iPod which was "naked" in the same pocket as my phone is also undamaged and continues to function normally. Are there any tests I can do to better determine the location of the problem?
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Click to collapse
You're gonna need some technical know how. Open the phone and check the mobo for any disconnected cable and/or water damage. There is really nothing you can do that you haven't already done from the outside of the phone. If possible, find a local repair shop and have them take a look at it.
Update: so basically I took out the battery, waited a day or so, put it back in, and all the buttons lit up on the phone (but the LCD remained blank and so did the charging light).
Took the battery back out, waited another day, put it back in, and the phone suddenly turned on and has been working fine since. Anyway, thank you everyone for your help.
My stylus fell out of the phone a few times, a couple times when I had it in my pocket and once when I picked the phone up off my desk to answer a call. I didn't really notice it falling out I just noticed it later when I reached for it and it wasn't there. It's really weird because I put it back in and the magnet is still working so I don't know how it just slides out. Does anyone else's do this?
Mine has never fell out, its magnetic so its never done that...strange yours did.
It also fell out today when I had my phone in the cupholder in my car. Didn't notice until I was inside and then spent 20 minutes trying to find it.
Is it the original stylus you're using? Some "replacement" ones are just plastic so the magnetic "hold" doesn't work on them
rpimps said:
It also fell out today when I had my phone in the cupholder in my car. Didn't notice until I was inside and then spent 20 minutes trying to find it.
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OMG THAT HAS HAPPENED TO ME ALSO. TWICE! and it took ages to find it under the seat. My opinion is that the stylus got caught on the rim of the cupholder when taking ur phone out, and it slide out
Well, well, don't be astonished, magnets lose their memory over time and the unlucky spot HTC chose for the stylus slot will teach you that lesson eventually. A simple replacement stylus should do it, AFAIR a second stylus comes packaged with Touch HD... Mine hasn't fallen out yet ...
When i got my replacement HD i realised how much magnetism my stylus had lost. So yeh.. over time the magnet gets pretty weak.
That's stupid, it never does that on my Diamond.
today i lost my stilus in this way. now, i looking for the second in the package :-(
Had my device for over a year, no issues what-so-ever with stylus. Suggest you replace stylus and test magnetism.
rpimps said:
My stylus fell out of the phone a few times, a couple times when I had it in my pocket and once when I picked the phone up off my desk to answer a call. I didn't really notice it falling out I just noticed it later when I reached for it and it wasn't there. It's really weird because I put it back in and the magnet is still working so I don't know how it just slides out. Does anyone else's do this?
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I had only used my stylus once since I had one from my old Palm Treo. One day I just noticed a blank space where it used to be, don't know when or where it fell out.
Need some help here. I "managed" to drench my tab. Yeah, I know - stoopid me. So what's done is done. Currently the tab's display in not working. I think I was able to power it up - white light on the power button but this stays on forever.
I'm going to return the tab. So here's the question - how would I go about doing a factory reset without actually logging in to the tab?
Thanks in advance.
Bang...
Yeah I really did a banged up job on the tab. LOL!!
Could try to salvage it first and restore and then return it. Odds are if you turned the power on after drenching it you messed it up badly so youre data is gone anyways.
First of all, you should not have tried to turn it on until it was dry. That can cause shorting.
Any time an electronic device gets wet, pull the battery as soon as possible.
Stick it in a bag of dry rice for a week or two (pulls the moisture out) before trying to power it on.
I have a friend who's phone went to the bottom of a lake 3 times. Came back from it all three.
entropyiv said:
First of all, you should not have tried to turn it on until it was dry. That can cause shorting.
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Click to collapse
Indeed. NEVER turn on a wet electronic device. Especially in case where it's got as heavy-duty battery as a tablet or laptop has.
+1 For the rice trick. Silica works as well (the stuff that comes with a new pair of shoes).
+1,000,000 for never ever turning on a moist device! Water conducts electricity, so as entropyiv said, you probably shorted it out.
I'm also thinking that returning the tablet isn't going to work. They'll know immediately that it got wet, and that's a pretty straight forward warranty killer!
Good luck, and let us know the outcome!
most stores dont check for water damage. If you biught it at target youre in luck. When i worked there we were liniant if you had a reciept.
This is why I bought the accidental warranty...
I ride a motorcycle and have gotten radios and such wet in the past. I make sure and turn them off immediately, remove power and then once I'm home I leave them in the hot garage for a few days and I've never had a one that didn't come back to life.
Thanks...
for your responses. I'll try going the usb route to get rid of all my personal data off the tab. Once again, thank you!
The best advice I could give you as a former Compaq Computers Engineer is to take the back cover off, disconnect the battery if you can and unplug anything back there that you can. Leave the tablet in a relatively warm room for 24 hrs, reconnect everything and 9 times out of 10 it will work again. I'm not sure if you permanently ruined it trying to immediately trying to turn it on, but try this advise and see if it will work for you.
Good luck!
Ted
Wish I had the accidental on mine, i'm in the same boat. Only I cant do much with it.
BTW, anyone want a perfectly good iconia battery?
Markon101 said:
Wish I had the accidental on mine, i'm in the same boat. Only I cant do much with it.
BTW, anyone want a perfectly good iconia battery?
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There was a guy with a busted screen.another withbdamaged case.part it out and you can get most of your money back.
Look for other damaged and droped unit threads
Good luck to you both
If it's warrantied, I would put the charger in it and toss it back in water to make sure it's fried good. Anything so it doesn't appear to power-up.
Or... if it had Recovery loaded, try to work through the menus for wiping before adding a mod. Touch screen isn't used.
What happened ? I only ask because the case seems like it would hold water back for at least a couple seconds, enough to get it out without the components getting wet.
Hello and thanks once again to everyone who'd responded.
I left the tab with some silicon gelica thing in a bag in a hot room for two days. Powered up the tab, looked like it was going to work - e.g. acer logo came up, as well as the android logo. I was feeling optimistic that the tab may just be fine. But alas, the LCD just won't work. I got a screen that's constantly flickering, snow, etc. It sure looked like the TV from the movie Poltergeist. lol!!
At least I can boot this sucker up. Now to see if the HDMI port is working or not. If it does, then I can hook it up to my TV, plug in a USB hub for a mouse and keyboard...then I should be able to do a factory reset to clear my personal data. Keeping my fingers crossed that this will work. Worse case, my Win 7 PC should see the tab and maybe I can "format" that thing from there.
Don't worry, I am NOT returning this to any retailer...this unit was not "store bought"...it's an engineering sample that was on loan to me... ;-)