Hi,
My device doesn't start up anymore (see other recenttopic). I think the battery is dead.
Because it's unlocked, I cannot return it under warranty....
Before I even try ...Can I relock it when the battery is dead?
Best regards
Well, you can only do stuff of the device if it is powered. I am assuming that you can power it from the USB connection and that it comes on?
It doesn't power on through usb connection neither
It doesn't power on through usb connection neither
then its not a battery problem, and there is no way to do anything software wise on it.
I take it you have tried a different USB cable and USB port? and the plugin charger?
Dalamario helped me out
Dalamario explained in the article "Busted K-Jam" how I could fix this problem. My battery is charging again thanks to his advise
Hi!
I had problems charging my Wizard, too. Nothing happend whein it was connected to my PC. It would not start, would not charge or anything else. I had to use the normal power supply, wait a minute or so and then it started charging again. Seems to be a problem when the battery is realy completely emty. Hope this helps!
Cyberdyne
This problem has been discussed frequently!
It can not be completely discharged battery. If the battery is fully discharged Communicator will not be charged with:
1. USB sync cable
2. wall charger current of less than 1 Amper
3. car charger (I do not know exactly)
Charged need 5 Volt 1Amper!
Related
My jasjar shutdown after the battery was drained from normal use. So I tried to plug it into the USB port to charge. Well the amber light did not come on. So I tried to unplug and plug in again. Nothing. So I tried to charge from the lighter adapter, still nothing. I do not have a wall adapter.
So I purchased a new battery, and inserted into my jasjar and plugged up to the USB port. Well now I get a flashing red instead of amber.
Well at this point and reading on this forum I decided to hard reset and reload the OS thinking the current one was corrupt. Well the hard reset didnt work using my USB. So I tried it while plugged up in my car and I got the menu and selected 0 to reset. But it showed clearing and then shut off. I called PPC Tech and they told me that it was all corrupt.
So I cant connect via USB so how do I get an OS on my unit. Is there another way to do this.
If anyone could help I would appreciate it.
Regards
Julian
You should see if you can enter in boot loader mode (search for all the procedures in the wiki).
If it does not enter into boot loader, then you will have to "unblock" it manually, this procedure involves some communication with the PDA directly with MTTY, again, search for this procedure in the forum/wiki, also search for the mamaich method if the things get tough, do not panic, it's usually feasible to recover your PDA.
Be patient and read, then if you have doubts, ask a more specific question, then the people who knows will usually answer you.
cheers
Thanks kecido for the reply,
Yes I can enter bootloader mode but only using car adapter. All my batteries are uncharged and I do not have a way to charge.
I do not have a way to get a USB connection to my device. For some reason nothing works with USB connection. I can only get the 2 boot screen methods by using car adapter.
I have tried 2 different USB cables, maybe I should try another.
Again thanks
you should just buy a wall charger from here http://www.buybits.com/product/sku_bb-world-charger-htc-universal.aspx
or even buy a cradle charger that can charger an extra battery as i doubt the universal will charge the battery without windows being booted (very stupid idea that). If you cant fix it can i buy the lcd cable from you As i have a universal that works but my backlight is broken
Well Im not ready to give up just yet. Somehow I have to get a battery charged, and proceed with the process.
Regards
Im still needing help
is there anyone that could assist me please. Im not sure what to do now.
So your device is not dead, well, then it should be easy, you just have to recharge one of your batteries out of the PDA, many sellers in Ebay (most of them from Asia) sell the batteries with an external charger, this could be a way of charging your battery without the PDA, you can also charge the battery with any external charger for Lithium batteries (i.e. a cellular external battery charger), you could even charge the battery with an old cell phone (it has to have a Lithium battery), all that you need is to take the positive and negative poles from the phone to the battery, it could take more time than with your PDA, but it will work.
You could also attach your PDA to an external power supply, you should give him 3.7V and at least 1A through the battery's contacts (not the USB connector that is disabled when you upgrade the rom), the power supply MUST have a voltage regulator in order to keep the voltage constant, if you're not sure about this, or if you don't have the necessary equipment, try the other two solutions to get your battery charger and being able to reflash your device.
I'm out of my work (another continent) and will not return until mid april, i do not remember the circuit well, but there I have a very simple one to recharge lithium batteries, but this requires electronic assembly, if you have the skills, you might search the internet for a Lithium battery charger.
bye
Today I had pluged my usb cable in my cell and when I unplug the cable my battery was 30% charged but as soon I unplug the usb cable i got battery low warning and suddenly my cell shutdown. When I start the cell it shows -1% battery and now if I chrage the battery from charger it wont showing charging (animated charging bar) but its actualy charging it very slowly but now if I again plug usb cable and unplug it the cell again shutdown instantly.
I have tried different pcs and cable but the problem still there. Should I hard reset it? I dont install new software or change any settings durring the day.
If there isn't any important data on the phone,yes , you can try the Hard reset,but most probably the cause for not charging, is something else and not the rom (OS),so Hard reseting will not boost up the charging.If the device is not charging ,its rather more of a Hardware issue than a Software. Try to charge with a Wall charger (Mains),if it charges normally,then the fault lies in the usb cable,it might be faulty or try with other usb input port on the pc,but if it still doesn't charge with the Wall charger,than most probably the mini usb port of the phone is faulty or damaged or it might be that the battery is giving upon you.Confirm and check all these options.
I have already tried the external (home) charger and different usb cable and pc.
I cant hardreset as the battery is lower then 50% charged.
Just for your knowledge that the active sync is working fine and ithink mini usb port is not totaly dead,
And the orange light on top is keep blinking when I have plugeed usb cable.
And battery status show +21mA and +68mW only. What it should be?
BTW battery status icon bar keep animating while I have pluged usb cable. does it mean its charging.
Also let you know that this morning my battery last to below 10% charged and after that the problem starts.
And after pluging usb cable for few minutes if i do softreset then after reboot the system shows few % battery charged ( around 10%) but its drains very fast (in 2-5 minutes).
azfar said:
BTW battery status icon bar keep animating while I have pluged usb cable. does it mean its charging.
Also let you know that this morning my battery last to below 10% charged and after that the problem starts.
And after pluging usb cable for few minutes if i do softreset then after reboot the system shows few % battery charged ( around 10%) but its drains very fast (in 2-5 minutes).
Click to expand...
Click to collapse
Ah !
So it has gone below the retention charge, required to start the charging circuit ,thats why its not charging.
Now either try to charge with a wall charger capable of out put of 1.0 amp or you need to 'Jump' start the battery.
i dont understand can you explain it a bit more.
This it what he's trying to say:
The battery has a well-documented bug. If you drain it below a certain amount (around 5% IIRC) then it can ONLY be charged from a wall charger, regardless what else the phone says or does. Your symptoms are weirder than usual, but not too surprising.
Replacement batteries are cheap and readily available. Start shopping for a new one while you leave the phone on the wall charger for at least 6 hours, with the phone OFF. This is a last-ditch attempt to recover your battery. If it still misbehaves after that, it's probably toast.
Thanks for explanation.
does the usb cable hack work (connect the red and black cables to battery + and -)?
azfar said:
Thanks for explanation.
does the usb cable hack work (connect the red and black cables to battery + and -)?
Click to expand...
Click to collapse
YUP !
Thats what is 'Jump' start.If the battery is only below the retention charge,it can be very easily recouped by this trick.If it works fine,otherwise get a new battery,many have recovered their batteries by Jump start.
Check out this link :-
http://forum.xda-developers.com/showthread.php?t=374108
thanks for the link.
OK jump start do the trick (charged the battery) but my phone is still draining the battery very quickly (around 1% a minute) and I havent check the home charger or usb cable charging.
azfar said:
OK jump start do the trick (charged the battery) but my phone is still draining the battery very quickly (around 1% a minute) and I havent check the home charger or usb cable charging.
Click to expand...
Click to collapse
ok,good if it has started to charge,now don't ever let it fall below atleast 30%,how did you charged it if not through home charger or usb cable,get the battery fully cgarged with home mains charger and then check the drainage of the battery.
Secondly,either the battery cells have gone weak and not retaining the charge for long or you are using GPRS more often,coz it drains the battery quite rapidly.it all depends on your usage.
I just charged the battery from naked usb cable and it charged it but the battery drainage problem still presist and if I charge the battery from usb or charger the os dosent shows it charging. I think i should look for new battery.
Can you explain me what kind of battery should i choose for wizard as here too many local batteries are available and I dont know about correct specs for battery like mah, mwh, volt, etc and kindly also let me know I also doubt on my home charger what kind of charger should I get (mah, mwh, volt, amp)?
BTW I dont fully charge (100%) the battery yet, do i still need a one full charge and I also dont shock the battery by 1amp charger aswell.
azfar said:
I just charged the battery from naked usb cable and it charged it but the battery drainage problem still presist and if I charge the battery from usb or charger the os dosent shows it charging. I think i should look for new battery.
Can you explain me what kind of battery should i choose for wizard as here too many local batteries are available and I dont know about correct specs for battery like mah, mwh, volt, etc and kindly also let me know I also doubt on my home charger what kind of charger should I get (mah, mwh, volt, amp)?
BTW I dont fully charge (100%) the battery yet, do i still need a one full charge and I also dont shock the battery by 1amp charger aswell.
Click to expand...
Click to collapse
Yes ! you must first fully charge the battery and than check the drainage.
Secondly I can't recommend any specific battery,check the specifications on the battery and verify it.
If the home charger is doubtful,you shud get an original PDA phone charger capable of 1.00 amp out put.
ok I also don't able to installnew rom on it, its giving me erorr that phone is not connected to usb cable etc.
Now the active sync is not bieng connecting too and I think now my mini usb port is faulty is it repairable?
azfar said:
Now the active sync is not bieng connecting too and I think now my mini usb port is faulty is it repairable?
Click to expand...
Click to collapse
Yes it is repairable or replaceable for that you'll have to contact the cellular company from whom you bought the phone,if its still under warranty. Otherwise get it repaired from any mobile repair shop.
ok may I know from where you belong?
azfar said:
ok may I know from where you belong?
Click to expand...
Click to collapse
Don't you see my country flag on my posts and my city of residence is also mentioned there
hmm I see.
Hi Guys
I have a problem with my TyTN at the moment.
My device is not charging.
Yesterday i put it in my Docking Station and wait a little time.
But Now the Tynt isnt charged.
I think ist a Problem with my TyTN Hardware.
I have all Power Supplys used they i have, but it doesent work.
Can you help me?
Its this a problem with the accu or a fuse on the circuit ?
Sorry for my broken english i hope you understand me.
Regards Patrik Laube
Hello,
first of all, try to soft reset the device.
If it fails, hard reset it.
If it doesn't work, go the service center.
Good luck
The above advice is fine. But you did not say if any of the LEDs are lit.
Do you get the red NO CHARGE LED?
Does your phone operate normally except for not charging?
Mike
Hello
My Phone is working fine but i cant charge it with the original HTC adapter.
I must load the accu with a special loader.
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
When i plug in the USB Cable it doesent make everthing.
I think it was a to high voltage on the USB or the USB Ground ( - ) had a electrical Power for a litte moment.
Have you an idea?
Thanks for yur help.
Regards Patrik
I had a similar problem, which was sorted by a new rom, but I ascertained it was software problem when I realised it charged when powered off.
PatrikLaube said:
Hello
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
Have you an idea?
Thanks for yur help.
Regards Patrik
Click to expand...
Click to collapse
hi,
try this: when your device is connected via usb, tab on the battery icon in the taskbar on you device, go to the register "advanced" and check/uncheck "When Device is turned on, do not charge the battery when connected to the pc"
thats it
greetz
mizi
I'm having an issue along these lines, also.
My phone has been working fine untill the other night when I tried to charge it via the wall electrical outlet. It will not charge at all, the battery has been drained to nothing and I can't turn it on. The yellowish light doesn't turn on when I plug it in like it used to.
I don't know if this is a battery issue or an issue with the USB connection inside of the phone. On a side note, when it did have power and I tried to connect it to the USB via the PC; it didn't work. The phone was on, but the computer didn't even notice the phone was plugged in. That leads me to believe it would be a connection issue; but I'm not quite sure.
If anyone has anything they can add to this I would appreciate it, thank you.
P.S. Bringing it to a service center is a bit out of the question in the mean time seeing as it was bought on eBay and funds are limited for the time-being.
MiZi666 said:
hi,
try this: when your device is connected via usb, tab on the battery icon in the taskbar on you device, go to the register "advanced" and check/uncheck "When Device is turned on, do not charge the battery when connected to the pc"
thats it
greetz
mizi
Click to expand...
Click to collapse
Hello, I cannot find the "When Device is turned on, do not charge the battery when connected to the pc" in my device. My Rom is WM6.1 CE OS 5.2.20273 cooked by dvha79_ddt.
My HTC TyTN has the sample problem, but i can use the USB to charge normally. It cannot work using my AC adapter Only when the device is open...
About your Battery Issue.
I'll tell you exactly why ur phone isnt charging anymore... If you have been charging it alot on the USB or pretty much any!! charging on the USB u have killed ur battery, never charge your phone on the USB it kinda sucks they should make these phones able to be Sync'd thru USB without a battery cause these batteries should not be powered thru the USB over Time... from syncing to your pc will kill these batteries i have noticed that when u sync this Tytn Ithru USB and the device is at say 70% it charges up to 100% pretty fast i would recommand to you and anyone who reads this dont sync your TYTN or any HTCC phone for to long to the USB Cause it will Trash your batteries Life down the road... Hope this was HELPFUL.
Cheers
Paul
PatrikLaube said:
Hello
My Phone is working fine but i cant charge it with the original HTC adapter.
I must load the accu with a special loader.
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
When i plug in the USB Cable it doesent make everthing.
I think it was a to high voltage on the USB or the USB Ground ( - ) had a electrical Power for a litte moment.
Have you an idea?
Thanks for yur help.
Regards Patrik
Click to expand...
Click to collapse
hi, did anyone solve this problem ? ive got the same problem with my htc touch cruise, i think it charges when turned off but doesnt when on. the orange light doesnt turn on when i plug usb to charge it and it doesnt sync thru the PC neither.
Does anyone has a solution to this ?Thanks a lot!
does anyone has a solution to this ?
hi, did anyone solve this problem ? ive got the same problem with my htc touch cruise, i think it charges when turned off but doesnt when on. the orange light doesnt turn on when i plug usb to charge it and it doesnt sync thru the PC neither.
Does anyone has a solution to this ?Thanks a lot!
^I'm having the same problem with my herm200. I did the soft reset, hard reset changed ROMs but still the same problem. I don't think it's the usb connector because if it is it wouldn't have been able to charge the phone even if it's turned off. Before I'm able to charge it turned on but it would take a few minutes before the orange led turns on, but when I use the phone or if I receive a text the orange led would turn off it's like the charger disconnects but after a few minutes it would go back again. Now it just wouldn't charge turned on, sometimes it gets worse where it just wouldn't charge on or off.
Now I'm already planning to buy an external battery charger.
gypsygirl13 said:
^I'm having the same problem with my herm200. I did the soft reset, hard reset changed ROMs but still the same problem. I don't think it's the usb connector because if it is it wouldn't have been able to charge the phone even if it's turned off. Before I'm able to charge it turned on but it would take a few minutes before the orange led turns on, but when I use the phone or if I receive a text the orange led would turn off it's like the charger disconnects but after a few minutes it would go back again. Now it just wouldn't charge turned on, sometimes it gets worse where it just wouldn't charge on or off.
Now I'm already planning to buy an external battery charger.
Click to expand...
Click to collapse
Are you using an official 1000mA charger? (Not a 500mA one) 500mA ones work, but they are under-powered and can cause strange behaviour, like not charging whilst turned on or whilst on a call. Similar problems can be found with car-chargers that will not charge until the device is soft reset.
Mike
^no it's not the official charger, I have this usb wall charger called Power Juice (phone and mp3 charger).
Input Voltage: AC100-240V
Output Voltage: 5V
Output Current:1000mAh
Do you think it's because I'm not using the original charger?
fixed my charging problems
The boyfriend told me to try a new cable for my charger so he bought me a 5pin usb cable, tried it at home and it worked! I still need to turn off the screen sometimes but that's ok at least I don't have to turn off the phone anymore. Now my battery charges less than 3 hours.
Hold both SoftKeys and Then press the Power button
Or you can also hold both softkeys and then put your stylus into the reset hole.
answer why it does not charge through the usb
Sorry for the very very late response. Under electrical legislation all hand held electrical devices must be insulated and fused. Some of the chargers that you can purchase are sealed without fuse which indicates that the phone has a fuse contained within its circuitry (or there may be 2 fuses one in each device) .
The problem you have encountered is that you have connected your phone to a computer or mains supply to charge. There has been a surge in the electrical supply either on connection or by un-connecting from these supplies (e.g. connect to the computer as it is booting would see a 65w signal through the USB) and this more often than not blows the fuse which sits on the PCB (printed circuit board) just after the usb connection internally to the phone.
you can either have the fuse fixed for 20/25 gbp or you can purchase a new circuit board or you can use an external charger for the battery. As it is only the power input point that is faulty.
hope this helps
Since we are at this non-charging & battery issue, I would like to ask this question on the D838pro. My battery won't charge even after 24 hours of charging. The red LED blinks thru the whole process. The LED did not turn on to orange or green. It is the battery problem because my spare battery works well. I would like to know what is wrong with the battery as I am willing to strip down the battery. Could it be the battery circuit or wiring that had fired?
cyberdroxxx said:
Since we are at this non-charging & battery issue, I would like to ask this question on the D838pro. My battery won't charge even after 24 hours of charging. The red LED blinks thru the whole process. The LED did not turn on to orange or green. It is the battery problem because my spare battery works well. I would like to know what is wrong with the battery as I am willing to strip down the battery. Could it be the battery circuit or wiring that had fired?
Click to expand...
Click to collapse
Never tried stripping down a battery, some things... well, just don't seem worth it. However as a learning exercise it might be interesting. Without lots of testing on a good battery with a multimeter then I have no clue what the readings should be between all the contacts. (Now there's a little job for you) It is as likely the internal structure of the battery is screwed as it is to be a wiring problem.
If you solve it you can certainly report back here
Mike
guys I have some charging problem and want to know some information.
I have a cheap charger and I also had charging from usb 1.1 (old PCs) and they f**ked my battery.
Now I got a new battery but still have few issues. Both charger and USB charge some times and some time not.
Now what kind of charger I need I mean how much mA, V, and A I need. Second do I only plug my phone into USB 2.0 or USB 1.1 is also save to charge.
seriously you updated your phones firmware and cant figure out how to charge!! i would buy external battery charger as your usb port on the phone is prob loose.. (ive seen the usb port on wizzard just fall off) so might be your issue.. id say its Save to charge from usb 1.1 and 2.0 its also safe to charge from 1.1 and 2.0!
so again what kind of charger do i need (mA, volt, A etc) and where do i get the latest firmware (I already installed the latest official ROM which includes the Windows, Radio and IPL/SPL) do you mean other then it by firmware. My current version is v.2.1.69.101
Active sync remains connected when I plug it into my PC but it stop charging after few seconds and instead of charging battery start draining quickly and the orange light keep blinking, but after unpluging the usb when I restart the phone the battery goes to previous state (percent before charging). This behaviour also happened with my charger.
Is this wizard's hardware problem or due to wrong battery, usb, charger etc?
Hi,
My machine would not turn on, so i plugged it straight into the charger without a battery and it worked fine.
I ordered a new battery and that worked great for a week or so and then it just wouldn't charge anymore.
after a day the machine was left with 1% and kept shutting down.
I would plug it into the charger and it would show the charging symbol that comes when the screen is turned off but no charge would go into the battery.
the machine works fine when i plug a cable directly into the battery port.
I tried changing the mini usb port flex cable, didnt help.
i tried many different chargers and cables all fit to carry 2A (and even a little more) current.
I really dont know what to do... the battery is new, all the cables are plugged in properly (inside the machine aswell i made sure all flex cables are well plugged).
Any ideas?
Thanks!
btw could someone tell me how i can charge the battery independently? so i can tell if the problem is with the machine or the battery?
Thank you!
You could try the following (has proven to work on some occasions):
1) remove the battery connector from the motherboard
2) plug in the usb cable
3) turn the device on
4)plug the battery cable to the motherboard while the device is turned on (i know, sounds sketchy)
5)turn the device off
6)let it charge for about an hour
7)turn it back on again (without the USB cable attached) and see if it actually charged.