I'm having a wierd error. Every time my battery cover comes off, my phone get's restored to factory settings. I lose all my messages, programs, themes - everything. Please help.
archimage said:
I'm having a wierd error. Every time my battery cover comes off, my phone get's restored to factory settings. I lose all my messages, programs, themes - everything. Please help.
Click to expand...
Click to collapse
I suspect you might have an issue with your internal battery the back up one.
Related
Hi folks, I receieved an sms whilst away from my phone (so i didnt see a preview) and now nothign works! Backlight is on all the time and the bottom of the screen has OK and Menu - in that order which is odd as OK is generally on the right. I have tried a soft reset and a battery removal but its still the same. Short of a hard reset is there anything else I can try?? Does that sound familiar to anyone else?
Many Thanks
Seems not after all. I kept resetting and it envtually came back ok.
aprmike said:
Seems not after all. I kept resetting and it envtually came back ok.
Click to expand...
Click to collapse
Yes, it's curious how sometimes it takes a few soft resets to overcome an issue. You would think that having the battery removed for a while would have removed anything lurking around in temp files and memory.
Mike
Is the system responsive at all?
Ie can you do anything except hard reset?
Try syncing with your PC, and then you might want to erase a few of the default databases, eg pim.vol, in case they have become corrupted.
V
Last night my ATT8525 phone, which I've had for several years, suddenly stopped playing the ringtone for incoming calls. All other sounds have been tested and working, including playing music. I've tried changing the volume of both the device slider and ring slider to vibrate, then to off, then back on. All levels of volume on both sliders.
Another strange problem is if I go into settings to Sounds & Notifications, if I click OK on any setting it goes to the Incoming Call setting. It doesn't close the screen out anymore. I can click OK, turn off the sounds, set it to something different, clicking OK no longer accepts the setting. If I go to another setting other than for Phone: Incoming Call, then clicking OK brings me back to that option.
I've done a soft and hard reset. Any ideas?
Thisstrange indeed. The rear speaker is used for the phone ring and clearly this is ok because you can play music (I am assuming you were not using headphones to test the music).
Before you said you had done a hard reset, I would have sworn that would cure the problem. This may seem cheeky but I assume you really have done a hard reset (some folks think they have but haven't really). Can we assume you used the two soft keys plus the stylus in the hole method?
If so it may be worth trying another couple of times.
Temporarily at least, if that fails, it may be worth trying to flash a different ROM. However, before that, perhaps you should wait to see if anyone else has some words of wisdom.
Mike
Thanks for the response. You are correct, I wasn't actually doing a hard reset. If I do a hard reset, I assume I lose all my settings and go back to the fresh ROM state?
chi11ipepper said:
Thanks for the response. You are correct, I wasn't actually doing a hard reset. If I do a hard reset, I assume I lose all my settings and go back to the fresh ROM state?
Click to expand...
Click to collapse
Yes you lose all data that you have saved to the phone, including all installed applications. Data on the storage card remains ok. However, even if you installed an app to the storage card, you may still have to reinstall it.. Some might say you should do a full backup of the full system with the likes of SPB full backup, BUT if you were to restore the ful back-up after a hard reset, you would probably just put back the fault you are trying to resolve!
Mike
I can't really find a good suggestion but to Flash the ROM. But as mikechannon said, rule # 1 is to make a backup. Maybe you can use PIM Backup, so that only the contact and others are only the ones backed up. Your problem may reoccur for full system backup, as mentioned above.
Thanks
Just following up that the hard reset did fix the problem with the phone not ringing on incoming call. Also thanks for the PIM backup suggestion. This saved me a lot of time.
No problem.. Just here to help.. Peace..
same same
mikechannon said:
Yes you lose all data that you have saved to the phone, including all installed applications. Data on the storage card remains ok. However, even if you installed an app to the storage card, you may still have to reinstall it.. Some might say you should do a full backup of the full system with the likes of SPB full backup, BUT if you were to restore the ful back-up after a hard reset, you would probably just put back the fault you are trying to resolve!
Mike
Click to expand...
Click to collapse
I have the same problem and I tried Hard Resetting-no sound except with headphones. I started on friday with it not ringing when I had a call but now there is no sound at all. Any suggestions anyone????
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
unlikely that you can fix it without hard reseting in one form or another.
rather than worrying about fixing it, first look into backing up your stuff, and then start looking at the freezing problem.
TheOne1AndOnly said:
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
Click to expand...
Click to collapse
I think its the rom problem... next time you may choose a rom carefully... How to select a rom is a tough work... You could try to backup your files first...
Do the hardware buttons work?
My phone froze but it was a broken touch screen, fixed under warranty.
TheOne1AndOnly said:
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
Click to expand...
Click to collapse
I am sorry that you are having the problem.
But it is not the phone. That I can be sure.
If you have modified the phone in anyway, some where along the line, something has gone wrong.
I used to have to hard reset many times when i got my first Windows Mobile Phone ( 2nd Generation HTC Tilt ).
I then went to the HTC Pure, and now I have the HD2.
It is a learning curve when you start adding programs and tweaks.
It takes time, trial, and more time.
I can tell you that I had to hard reset the HD2 just once.
I have over 200 tweaks, registry changes, programs, etc. The phone works great.
I now have learned to back up the system and registry just in case.
And pick and choose programs carefully. Buy only the ones you need.
Dont give up on the phone. Good luck.
TheOne1AndOnly said:
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
Click to expand...
Click to collapse
Is the phone stock, or have you made modifications? When on and connected with usb to a pc, does active sync start on the pc? you may have to hard reboot: read: always make backups to the sd card (PIM backup, sktools, sprite backup, etc.) of critical data as soon as it hits your phone. If you are miserable with what you have on your phone, change it. I fell in love (from hate) with my HD2 when MIRI_DINIK V 17.0 WWE gave it a new soul. good luck.
Hey guys,
HALP
Is there a good way to pinpoint exactly why my phone random reboots? So far I've already done a factory reset and it hasn't helped. Even with only installing basic apps (google apps, twitter/insta/snapchat/evernote)
Even with none of those apps installed, it would still reboot.
Tonight my phone was at 48%, I picked it up, sent a text message, put it down, picked it back up and it was on the Google splash screen rebooting.
I downloaded Catlog, will that help diagnose, and what should my settings be?
Thank you so much in advanced for any help yall can provide
PS, my phone has always been stock and never modded in any way.
xxxdc5 said:
Hey guys,
HALP
Is there a good way to pinpoint exactly why my phone random reboots? So far I've already done a factory reset and it hasn't helped. Even with only installing basic apps (google apps, twitter/insta/snapchat/evernote)
Even with none of those apps installed, it would still reboot.
Tonight my phone was at 48%, I picked it up, sent a text message, put it down, picked it back up and it was on the Google splash screen rebooting.
I downloaded Catlog, will that help diagnose, and what should my settings be?
Thank you so much in advanced for any help yall can provide
PS, my phone has always been stock and never modded in any way.
Click to expand...
Click to collapse
Have you tried flashing the factory images, along with formatting the internal storage? Factory reset was a good idea, flashing the factory images is the next step. Do that and don't install any apps, if the problem remains then you're probably dealing with a hardware failure.
xxxdc5 said:
Hey guys,
HALP
Is there a good way to pinpoint exactly why my phone random reboots? So far I've already done a factory reset and it hasn't helped. Even with only installing basic apps (google apps, twitter/insta/snapchat/evernote)
Even with none of those apps installed, it would still reboot.
Tonight my phone was at 48%, I picked it up, sent a text message, put it down, picked it back up and it was on the Google splash screen rebooting.
I downloaded Catlog, will that help diagnose, and what should my settings be?
Thank you so much in advanced for any help yall can provide
PS, my phone has always been stock and never modded in any way.
Click to expand...
Click to collapse
Is your case "accidentally" holding down the power button? This was my issue.
Boot the phone in safe mode and check if the phone still does a constant reboot... in case it does.. there might be some hW issue as you already got the factory reset part going...
SENT... isn't that enough
Thanks for all the responses. I ended up losing patience and sending it back to my phone insurance for testing/replacement. They were the last to take it apart for a screen repair so I'm hoping to pin any hardware issue on them and they'll replace it under the warranty of the insurance plan I purchased with them.
If they offer me a definitive diagnosis I'll update as well.
Cheers
Hey all,
Yesterday I reached for my phone as it was charging untouched next to me, and the screen said Android is updating, or whatever it says for example after the install of a new rom and the apps are all updated. Then once it was done all my data and settings were gone, like it factory reset randomly. I still have my pictures and downloads etc, but all sms and call logs, homescreen settings etc were gone and I was signed out of all my apps, like after a factory reset.
The past few weeks or maybe even months I was also having the issue of the phone randomly freezing up, necessitating a reboot, but then all would be well. This could happen when the phone was in my pocket, or even mid stream of a podcast for example. My phone is the Z force and I typically have a battery mod attached as well.
Anyone have any idea what could have happened? How to avoid it happening again? If there's any hope to recover my old data or settings?
Thanks in advance for any help offered.
Do you have an SDCard? Formatted as internal?
fr4nk1yn said:
Do you have an SDCard? Formatted as internal?
Click to expand...
Click to collapse
Yes, that's right. Things like my pictures and downloads are still there, but no data. My apps are there, but not my settings for example.
cenobite138 said:
Yes, that's right. Things like my pictures and downloads are still there, but no data. My apps are there, but not my settings for example.
Click to expand...
Click to collapse
I had that on first reboot after the nougat update, and again after a couple of security updates. It happened to a few others and Motorola blamed the sdcard.
Try formatting after backing up.
My issue seemed to fix itself.
fr4nk1yn said:
I had that on first reboot after the nougat update, and again after a couple of security updates. It happened to a few others and Motorola blamed the sdcard.
Try formatting after backing up.
My issue seemed to fix itself.
Click to expand...
Click to collapse
Glad to hear I'm not the only one, and that yours seems all good now. I think for now I'll cross my fingers and take your advice and format if it happens again. Thanks for the reply.
Happened to me today
Lost all my settings, Nova theme settings, sound settings, ringers, alerts. All my apps are still installed, but I have to log back into everything.
This sucks.