Hi,
Can't seem to send any emails from my Tiscali account. Downloading emails is fine, but it will not send anything, and replies with:
(Subject)
System Administrator
Invalid Message Recipients
(Email Content)
Your message 'message title' was not sent and has been moved to the drafts folder.
The following recipients are invalid:
'recipients email'
Whats going on?!?!!
Cheers
HPJ
I had this problem too to start with..
I got round it by using the Outgoing mail server as smtp.t-email.co.uk
I use that for NTL mail.
Also, make sure that you have the option for 'Outgoing mail requires authentication' is you need it.
I use this for all my other pop3 mail accounts.
Hope that does it for you
ohh...That's for T-mobile however..
No joy Im afraid. Changed to 'Outgoing mail requires authentification'....same response. Even tried smtp.t-email.co.uk :wink: but still nothing....thanks anyway though.
Anyone got the answer???
HPJ
this is to do with your smtp server's security settings. You must use the smtp server provided by whoever is connecting you. In this case if it's t-mobile 3G or gprs, then you must use correct t-mobile smtp server. You will then very likely find that it fails when you send mail via your PC activesync as your PC is connected to the internet via your BT ADSL account (or whatever) which has not been allowed by t-mobile. get the plot?
not really...I'm afraid I am a total novice at this stuff....in fact I'm surprised I have got this far!
It is a tiscali account. I have used all the tscali settings as requested, and as worked on my xda2s. For some reason it just doesnt work on my exec.
HPJ
In my experience, if you're using an O2 then it should be
smtp.o2.co.uk for the outgoing server....try it with authentication ON and OFF and see which works. I can't remember off-hand as I haven't really used any of my XDA's for outgoing mail, only incoming.
Cheers
Ant
cheers ant, I'll give it a go a little later and let you know......fingers crossed...
HPJ
yep, I've been messing around with settings, and now I cant even send emails from my Tiscali account on my PC.
I give up. :evil:
The real irony is that I own an IT Consultancy company .........note the word 'own'....not 'work in'.....hence my complete incompetence with IT. Where the hell are my consultants when you need em eh?!?!?!
I'm your friendly neighbourhood it consultant
It doesn't matter what you are connected to to receive e mails. ie you could be on NTL and receive by e mails & vice verca
When you are sending e mails it is a diffent story.
If you are on NTL you have to use the NTL smtp address & if you are on BT you have to use your BT smtp address
o2 is smtp.o2.co.uk
Just tested it on mine & it works
& if u still have probs with your home one.
I'll guide u through that.
Just add me to msn
[email protected]
mate, thank you very much, that's a very kind offer. I will try again and see what happens, and post my (hopefully successful) results soon.
cheers
HPJ
Crossed fingers
Just set your outoing mail server to whatever connection you are using to send the mail. The golden rule.
If you have setup your connection to work via GPRS, you will find it wont send mail when connected to WI-FI as its using a different connection and the outgoing mail server would have to be changed
I'VE FINALLY DONE IT!!!!
thanks everyone for your help. I'd like to say that will be my last dumb ass question, however I have a feeling it won't be!
cheers
HPJ
Related
Is anyone else having problems with all email attempted to send from the Exec through o2's outgoing mail server returning a failure message at the moment?
Very frustrating. I like to quickly turn WiFi on, sync email and fire off a few snap responses when I get back to base before I decide whether to fire my PC up or not.
Have you clicking the 'outgoing mail requires authorization' box in account options?
I've never actually used my O2 e-mail account to send messages before, but after seeing this thread I tried it and sure enough it didn't work until I ticked the "outgoing mail requires authorisation" box!
Hopefully your advice will fix it for FunkyMagic too!
"I like to quickly turn WiFi on"
hi funky magic
you can't use your wifi connection with the smtp.o2.co.uk setting - that only works for gprs. for wifi you need to set the smtp to your internet provider NOT o2. i use Blueyonder for my home internet - so my smtp is smtp.blueyonder.co.uk - works perfectly. i actually have 2 mail accounts set up - one for use at home on wifi using blueyonder, the other for when i'm out and about using the o2 gprs connection
best
mikey mike
Cheers folk!
I think prior to today I was (without really thinking about it) -
Switching WiFi on.
Recieving new email.
Composing responses and hitting send.
Then just sticking the thing on the cable connected to my PC for charging where I leave it for a few hours before going out for the evening or 'fiddling' (at which point pass-through would have sent the emails correctly at the next 15min sync).
I was in a bit of a rush today to confirm an email had gone out so hit send/recieve after creating a new mail PRIOR to connecting to the wire which I don't think I normally do!
Problemo solved!
Mikey Mike said:
you can't use your wifi connection with the smtp.o2.co.uk setting - that only works for gprs.
Click to expand...
Click to collapse
My O2 account with smtp.o2.co.uk works fine for me with wifi
I've just been fighting with this for about an hour, hopefully some of this might be of use to someone:
Receiving mail from an IMAP4 account on my own Linux server. Using the same server as an outgoing SMTP relay.
Everything worked as intended, but obviously could only send outgoing mail when connected via wireless network at home (the SMTP server only allows relay to IPs on the LAN, like most ISP's relays).
Clearly this isn't much use on a mobile device, so I reconfigure outgoing mail to use smtp.o2.co.uk. This fails, which I assumed was because I was not connected via the O2 network at the time.
I enable "outgoing mail requires authentication" and "use seperate settings", and enter my O2 username and password, as used to log in to the website. Still no Joy. I try various permutaions of the username and the previous version of my password, enabling SSL, etc. with no success.
Getting suspicious that this is an XDA issue, I create an SMTP account in Thunderbird on my desktop PC, using smtp.o2.co.uk with authentication. A little trial and error confirms that using "[email protected]" and your website password to authenticate (no SSL or anything clever enabled) works, even though my PC is connected to the internet via another ISP.
I try re-entering the settings a squillion times, rebooting the exec, etc, without any luck. I become suspicious that the changes in config aren't taking. I dig through the registry in search of the settings, but don't find them.
Then it occurs to me to delete the IMAP account entirely, reboot the exec, and re-create it from scratch, this time using the known-good settings for the O2 smtp server. This appears to have worked. I can send email via smtp.o2.co.uk, and it works regardless of whether I'm connected by UMTS to O2 or my wireless LAN at home.
kimble
you are a star! works perfectly
mikey mike
Same problem but with Blueyonder?
Hi All,
Im having a similar problem with my Exec and outgoing mail via GPRS/3G and smtp.blueyonder.co.uk. I get "Invalid message recipients". however if i send a message to my own email address at blueyonder it is sent ok. also if i send via wifi its ok. If i send the message using my SPV C500 via GPRS it sends OK. All the settings are the same.
I wonder if its a 3G/UTMS problem? unable to get just GPRS coverage (I dont belive im saying this).
I hope this dose not mean another Hard reset.
Regards
Premo
Kimble: Thanks for an awesome post! 8)
[EDIT: I am using my own Exchange server, so it doesn't matter to me, but I can use the info to help others, so thank you.]
Kimble, you star. i had the same problem but it's working now.
I note that SSL can't be turned on. Does this not concern anyone else?
I didndt change any settings and have went over the settings over and over and they are all the same. One of my email adresses wont send out (but can receive ) emails. When I hit the send/receive button it sais
"Messages cannot be downloaded to your mobile device. Make sure you are connected to the internet and that your email accnt settings are corrent. Then try to download messages again"
I even tried to delete the account and then recreate it by doing the setup again.....this is the only account that wont send emails.... it's a IMAP aol account...please help
__________________
Visor Prism-> Sony Clie T665c-> Sony Clie UX-50-> Qtek9100
Are you connected via WiFi to your own internet gateway at home, or are you connected via GPRS?
via GPRS/EDGE
Try an alternative smtp server for your outgoing mail and see if that makes a difference.
does anyone know any alternative smtp server for aol? Im currently using smtp.aol.com thanks in advance
anyone? please help...cant send emails for a week now.
bump..i've seen a few people lost on howard forums that this has been an issue with aol smtp servers...can anyone confirm this?
i'm having the same problem with sending emails
I'm having the same problem - In fact, I have the same problem when using WiFi on my home network, while my home computer using Outlook (with the same settings) running on the SAME WiFi network connects to AOL's SMTP just fine.
I'm stumped.
I've been getting more and more problems sending/receiving mail from my AOL and yahoo accounts on my M5000. More and more I've been getting error messages telling me to check the account settings and coverage (even when connected via wifi!).
In desperation I decided to buy another mail client, Profimail, and lo and behold it seems I'm able to send and receive mail again!
Is there some kind of fundamental flaw with the way the MS mail client works?
It took me ages to discover that to set a special port for smtp mail, you have to specifiy it as smtp.mail.com:587, the Profimail has a drop down box for 'smtp' port, so its a lot better in that one area alone!
Anyone else had problems with the default MS mail client, it was driving me mad!!!
Vince
vincexda said:
I've been getting more and more problems sending/receiving mail from my AOL and yahoo accounts on my M5000. More and more I've been getting error messages telling me to check the account settings and coverage (even when connected via wifi!).
In desperation I decided to buy another mail client, Profimail, and lo and behold it seems I'm able to send and receive mail again!
Is there some kind of fundamental flaw with the way the MS mail client works?
It took me ages to discover that to set a special port for smtp mail, you have to specifiy it as smtp.mail.com:587, the Profimail has a drop down box for 'smtp' port, so its a lot better in that one area alone!
Anyone else had problems with the default MS mail client, it was driving me mad!!!
Vince
Click to expand...
Click to collapse
Hi You mention the M5000 (Orange).
Other people have had issues with this and one solutuion was to change their outgoing POP3 server to smtp.orange.net
I am connecting to BTYahoo (via the mail.btinternet.com server) and have both of these in incoming and outgoing server names and dont have any issues - apart from when BT's web mail is slow authorizing login details.
Matt
Hello,
I have an HTC Ozone. Purchased about 2 months ago. I have been unable to send email through a company mail server since I have got the phone. I can log on and download my messages with no problem. When attempting to send mail I connect to the server but my phone sends no authentication information and I get a message bounced back saying no relay access allowed. I have tried the microsoft fix but my phone would not install it. I am currently using the most current 3VO 6.5 rom, I have also tried the official rom. With all three roms I have been unable to send mail. I have also tried multiple email clients.
I have tried to send mail through our server over wifi with outlook mobile and profimail. Same resault error 504 relay acces denied. I know for a fact our server supports relay access with authentication, I have no problems sending mail with my laptop using my verizion air card.
As i noted earlier I have had this problem from day 1 with stock 6.1 rom, with the official 6.5 rom and with the 3VO rom.
Does anyone have any ideas?
Thanks in advance.
Brian B.
Ok more testing. Tried same account information with my wife's phone same resault. I was thinking verizon was blocking port 25, cause I have tried other outgoing servers. Our IT guy says logs show phone connecting but not sending the login information. This baffles me. As anyone with an ozone had these problems. I have searched all over everything I find says use an alternate smtp server but this doesn't work either. This phone is really making me angry.
Of course, you are using your phone operator SMTP ?
Do you have the same probleme with GMAIL and IMAP protocol ?
Jalom said:
Of course, you are using your phone operator SMTP ?
Click to expand...
Click to collapse
What do you mean? I'm sure I have a T-Mob mail account, but I don't use it. I use my Internet provider's SMTP email. I cannot get my folders on my phone, "deletes" don't get sent from my phone, and every once in a while I cannot send email.
Not all pop server work well with pocket outlook. For instance, I cannot get my gmail mails synced correctly using the pop protocole, I need to activate IMAP (that may solve your sent mail issue).
As far as other accounts go, in order to be able to send mails, I need to use my mobile operator SMTP (and username / login), i.e smtp.orange.fr. (still keeping my e-mail provider's pop account, though).
Is you problem permanent (you never manage to send any e-mail) or odd (sometimes it will, sometimes it won't) ?
Jalom said:
Not all pop server work well with pocket outlook. For instance, I cannot get my gmail mails synced correctly using the pop protocole, I need to activate IMAP (that may solve your sent mail issue).
As far as other accounts go, in order to be able to send mails, I need to use my mobile operator SMTP (and username / login), i.e smtp.orange.fr. (still keeping my e-mail provider's pop account, though).
Is you problem permanent (you never manage to send any e-mail) or odd (sometimes it will, sometimes it won't) ?
Click to expand...
Click to collapse
The sending problem is intermittent, but the folders issue and the deletes issue are permanent. Plus, if I read and/or delete an email from my phone and do not read it on my email server it gets re-sent to my phone as unread mail.
Btw, the incoming server is a POP server, the outgoing server is SMTP.
All right. Although I do not have a precise idea of what your problem is, I would suggest the following:
- Call you provider (T-mobile if I understood well) and ask them what is their smtp server address, and what is your login / password, and try to use this config to send mail.
- Try to switch one of you webmail from pop to imap and to sync your mails using the imap protocol.
Another solution would be transfering all you mails to a live mail account, as these of course are well integrated in WinMo.
I am trying to figure out why my HTC HD2 will not send emails from my handset. Although the emails are coming thru to my HTC HD2.
Kinda getting me annoyed, as I have DOUBLED check the settings with the same settings on my MS outlook 2007 via the PC, they should match up - i'm guessing?
Any idea's what could be wrong?
Cheers.
Hello,
i had the same problem. You should not configure your email account in the manila tab. Delete your account, go to start (windows button) and E-Mail. when you configure here your email account, it should work (worked for me).
Somewhere I read that you should do all future changes in settings of accounts also this way and never use the manila tap for configurations of email settings...
tanini said:
Hello,
i had the same problem. You should not configure your email account in the manila tab. Delete your account, go to start (windows button) and E-Mail. when you configure here your email account, it should work (worked for me).
Somewhere I read that you should do all future changes in settings of accounts also this way and never use the manila tap for configurations of email settings...
Click to expand...
Click to collapse
Have tried that... still no joy.
The email just sits in the OUTBOX, and doesn't get sent.
When mailing over WiFi or through PC use your 'home' internet providers' smtp server. When mailing over your mobile network, use your phone company's smtp server. That's the way it goes with internet.
Or use an smtp server that handles both, but they are rare (unless you have your own domain name).
my yahoo does not send email but my google email can. try using a google email.
Some providers require the "Outgoing server requires authentication" tickbox selected.
dio62000 said:
Or use an smtp server that handles both, but they are rare (unless you have your own domain name).
Click to expand...
Click to collapse
actually most of the network providers (certainly in the uk) give you an email account with your phone number, or at least allow you to register for one through them, and generally they allow smtp sending from any network.
joshzzz2001 said:
my yahoo does not send email but my google email can. try using a google email.
Click to expand...
Click to collapse
I have no problem with sending or receiving e-mail via yahoo mail.
Incoming mail server is pop.mail.yahoo.com whilst outgoing is smtp.mail.yahoo.com. Account type is POP3. Option is selected for "Outgoing server requires authentication".
It worked for my Tilt
I have been experiencing these same problems for the last couple of weeks and gave up thinking MS has done the dirty on us again. But after trying to send an important email to a bank and seeing it fail repeatedly, I decided to do something. All the other posts on problems sending email suggest downloading the MS patch which I did, changing port numbers, which I did not do, did not work. What did work is that I checked the box for outgoing mail authentication!
Phew I can keep my Tilt WM6.1 standard build for a while longer now........
Thanks guys.