Can't send EMAILS, but can receive them? - HD2 General

I am trying to figure out why my HTC HD2 will not send emails from my handset. Although the emails are coming thru to my HTC HD2.
Kinda getting me annoyed, as I have DOUBLED check the settings with the same settings on my MS outlook 2007 via the PC, they should match up - i'm guessing?
Any idea's what could be wrong?
Cheers.

Hello,
i had the same problem. You should not configure your email account in the manila tab. Delete your account, go to start (windows button) and E-Mail. when you configure here your email account, it should work (worked for me).
Somewhere I read that you should do all future changes in settings of accounts also this way and never use the manila tap for configurations of email settings...

tanini said:
Hello,
i had the same problem. You should not configure your email account in the manila tab. Delete your account, go to start (windows button) and E-Mail. when you configure here your email account, it should work (worked for me).
Somewhere I read that you should do all future changes in settings of accounts also this way and never use the manila tap for configurations of email settings...
Click to expand...
Click to collapse
Have tried that... still no joy.
The email just sits in the OUTBOX, and doesn't get sent.

When mailing over WiFi or through PC use your 'home' internet providers' smtp server. When mailing over your mobile network, use your phone company's smtp server. That's the way it goes with internet.
Or use an smtp server that handles both, but they are rare (unless you have your own domain name).

my yahoo does not send email but my google email can. try using a google email.

Some providers require the "Outgoing server requires authentication" tickbox selected.

dio62000 said:
Or use an smtp server that handles both, but they are rare (unless you have your own domain name).
Click to expand...
Click to collapse
actually most of the network providers (certainly in the uk) give you an email account with your phone number, or at least allow you to register for one through them, and generally they allow smtp sending from any network.

joshzzz2001 said:
my yahoo does not send email but my google email can. try using a google email.
Click to expand...
Click to collapse
I have no problem with sending or receiving e-mail via yahoo mail.
Incoming mail server is pop.mail.yahoo.com whilst outgoing is smtp.mail.yahoo.com. Account type is POP3. Option is selected for "Outgoing server requires authentication".

It worked for my Tilt
I have been experiencing these same problems for the last couple of weeks and gave up thinking MS has done the dirty on us again. But after trying to send an important email to a bank and seeing it fail repeatedly, I decided to do something. All the other posts on problems sending email suggest downloading the MS patch which I did, changing port numbers, which I did not do, did not work. What did work is that I checked the box for outgoing mail authentication!
Phew I can keep my Tilt WM6.1 standard build for a while longer now........
Thanks guys.

Related

Qmail with T-mobile

Hi,
This is driving me nuts.
I have installed qmail (q3u) and cannot get it to send mail.
I have the smtp server as smtp.t-email.co.uk which works fine with pocket outlook. The only difference I can see is that within pocket outlook it is set to authenticate with the outgoing username and password left blank.
qmail will not leave authenticate selected if the username and password are blank.
can anyone help?
thanks
I am using Qmail and cannot get my free Hotmail accounts to work. My other accounts do work. However, it may take me 2 - 4 times to try to log in before they connect. Hotmail will not connect. Any suggestions?
Sorry I cannot help you with your problem.
asctony said:
I am using Qmail and cannot get my free Hotmail accounts to work. My other accounts do work. However, it may take me 2 - 4 times to try to log in before they connect. Hotmail will not connect. Any suggestions?
Click to expand...
Click to collapse
Hotmail, as has been pointed out in some of my mailer-related articles (for example the IMAP Bible at http://www.pocketpcmag.com/blogs/index.php?blog=3&p=1247&more=1&c=1&tb=1&pb=1 ), doesn't have POP3 access in its free version. You need to either subscribe to Hotmail Plus or use the built-in Messaging Hotmail account (which does have access to your mailbox - but no other mailer client on your PDA) coming with your Wizard.
well i've managed to fix my problem now. I needed to put the t-mobile smtp server address within the local host section on the smtp tab.
the only thing i can suggest for your problem is to check that the dial up option in qmail is set to the same gprs connection that you usually use.

POP3 Problem : E-Mail cannot Sync

Can anyone or has anyone successfully set up and sync'd to a pop3 acct with their HD yet???
I use the same settings as on my desktop computer and get a message in outlook
"Outlook cannot be downloaded to your mobile device. Make sure you are connected and that your email settings are correct. Then, try to download messages again".
This cannot be, I am connected VIA wifi, I can browse the Internet ( using Opera ) and made sure the password was correct ( pullin' out the Stylus )
Any SOlutions ???
You do know pop3 messages are not left on the server after you downloaded them on your desktop, don't you? So unless you have checked the option to leave a copy on the server in your e-mail client you cannot download messages again.
For a more conenient use you should get an imap mail server. With imap the messages are server based, so whatever you do with the messages in your mail client (mark them as read, delete them) will happen to them on your mail server. This way you can have the same messages on every device you use to view them (desktop, phone, laptop).
Thats not IT
chr5s11 said:
You do know pop3 messages are not left on the server after you downloaded them on your desktop, don't you? So unless you have checked the option to leave a copy on the server in your e-mail client you cannot download messages again.
For a more conenient use you should get an imap mail server. With imap the messages are server based, so whatever you do with the messages in your mail client (mark them as read, delete them) will happen to them on your mail server. This way you can have the same messages on every device you use to view them (desktop, phone, laptop).
Click to expand...
Click to collapse
Yes, I am very much educated in the process of retrieving an email. but even if My Inbox was empty, I would get an empty INBOX, not an error message.
This is just a guess but how are your network choices set for Outlook, ie Work ISP etc?
Are you on contract or PAYG? I've never been able to use my phone's IMAP or POP3 client, regardless of model, due to the way that PAYG WAP works...
unless 'syncing' with pop three is different from what I think, I have accessed my pop3 account without hassle on my xda2i. (not bought the HD just yet )
I've used it with IOL and GMAIL wthout too much hassle on PAYG vodafone UK gprs.
This is my config :
I am on T-Mobile WNW - Free Internet HSDPA, ( I have unlocked the content restrictions to view all websites )
I have the following pop3 Settings:
Email : [email protected]
Your Name : Name Here
Account Display Name ( Greyed out ) : Name Here
Incoming Mail Server : [email protected]
typeop3
User Name : [email protected]
pwd : ********
Save Password : Checked
Outgoing SMTP ( Requires Auth & Use same usr name and PWD )
Advanced:
--------------
Network Connnection : T-Mobile Internet
AutoMatic Receive : 2hrs
Message Type : HTML
This is the total config, It is exactly the same as my outlook on windows XP machine, which can sync. I am however unable to on my phone.
I am asking if anyone who has a HTC Touch HD has successfully setup a pop3 yet ????
Hi,
I has a similar problem and I am on T-Mobile,
I unchecked the proxy option in Setting / Connections / Proxy Settings and it seems to work now
Tom
In network connections you have T-mobile as the internet access network?
He stated that he is using WiFi, the internet connection setting should not be relevant. The proxy setting mentioned by tombradshaw above may be problem.
I'm having the same exact problem, using the internet connection, did anyone find a solution for this pls?
faw+ said:
I'm having the same exact problem, using the internet connection, did anyone find a solution for this pls?
Click to expand...
Click to collapse
The solution is already posted as well on other threads.
Turn off the proxy server option and it'll work.
No that didn't make it for me
The asnwer is very simple
your setting:
Email : [email protected]
should be:
Email : example (without the rest the account knows this from the POP and SMTP )
This should make your email to work!
Has anyone come up with a solution for this yet? I am trying to connect to a pop3 e-mail account belonging to a privately owned domain and have everything set up in the same way to the original poster, except I am connecting via my provider's (Orange UK) data tariff.
My Internet connection does not have a proxy specified, I can connect to a hotmail account without issue, and I know all of the details are correct as I have just set them up fresh on a different computer.
Any suggestions not already mentioned will be appreciated as I have read through the entire thread and none of the suggestions so far have led to me being able to connect.
The message I receive is:
Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again.
Click to expand...
Click to collapse
Is there really no one out there who knows how to solve this? I really don't want to be stuck using hotmail when I am travelling half way around the world
Hello,
I also have the same problem:
While my first pop email account works fine, the second (pop.gmx.de) doesn´t synchronize any more. For the first two weeks everything worked fine, but a couple of days ago, the second mail accoutn stopped working.
Of course I checked the logon data sevral times, re-entered the complete data as a new account, soft-reseted my Touch HD, etc.
I also checked the same POP mail account at the same time from my notebook without any problems - so it cannot be a server problem.
Strange: When I you the web interface from GMX it tells me that there have been several unsuccessful logon attemtps to my account.
So it seems as if the Touch HD scrumbles the POP password, that I re-entered unnumbered times.
Any ideas or solutions to this?
Greetings,
Lumi74
lumi74 said:
Hello,
I also have the same problem:
While my first pop email account works fine, the second (pop.gmx.de) doesn´t synchronize any more. For the first two weeks everything worked fine, but a couple of days ago, the second mail accoutn stopped working.
Of course I checked the logon data sevral times, re-entered the complete data as a new account, soft-reseted my Touch HD, etc.
I also checked the same POP mail account at the same time from my notebook without any problems - so it cannot be a server problem.
Strange: When I you the web interface from GMX it tells me that there have been several unsuccessful logon attemtps to my account.
So it seems as if the Touch HD scrumbles the POP password, that I re-entered unnumbered times.
Any ideas or solutions to this?
Greetings,
Lumi74
Click to expand...
Click to collapse
My GMX worked perfectly for months, but since 2 weeks its exactly the same like you describe it. Yahoo still working without any problems. Seems GMX changed something on their servers
6Fg8 said:
My GMX worked perfectly for months, but since 2 weeks its exactly the same like you describe it. Yahoo still working without any problems. Seems GMX changed something on their servers
Click to expand...
Click to collapse
Yep. For me too. Since a few days my gmx won't work...
As for the GMX account not working, i tried it again today without changing anything in settings. Just hit send/receive - worked like a charm!

Cannot setup Mail account correctly

Hello,
i just got my Hero and I'm now trying to setup my POP email account using HTC mail. I'm using the same settings which i had on my HTC Diamond but for some stupid reason i cannot setup the outgoing SMTP server on the Hero.
No matter what I do, i always get a
"550 Administrative prohibition" from the outgoing mail server.
However, i can receive email using the same account information, just sending does not work
Any hints?
have you turned authentication on for the outgoing server?
that error suggests you haven't and it is blocking you because of it!
rhedgehog said:
have you turned authentication on for the outgoing server?
that error suggests you haven't and it is blocking you because of it!
Click to expand...
Click to collapse
Yes, i have. Actually, when i turn it off i do not get any error messages during account setup but then again i cannot send any mail in the HTC mail app
The above error occurs when the HTC mail setup prog tries to verfiy the settings with the smtp server.
Do you use a different username for your smtp server? That flatout refuses to work for me in HTC Mail, I would suggest you try K-9 a much better email app.
Ovek said:
Do you use a different username for your smtp server? That flatout refuses to work for me in HTC Mail, I would suggest you try K-9 a much better email app.
Click to expand...
Click to collapse
No, it's the same username (=email address).
ok, next one to try, i know on my server, the username is the email address bbut with a + instead of the @. Usually i don;t have to use it and the @ sign works, but some programs i have to use the +
could that be it?
Nope, sorry. That didn't do the trick as well.
Meanwhile i read on some other forums that it depends on the mail server, that's why some work and some won't. As it seems the HTC Mail app is sending a "script" (whatever) during account setup that is treated as malicious by the server and ignored therefore.

Smtp Email problems

Hello,
I have an HTC Ozone. Purchased about 2 months ago. I have been unable to send email through a company mail server since I have got the phone. I can log on and download my messages with no problem. When attempting to send mail I connect to the server but my phone sends no authentication information and I get a message bounced back saying no relay access allowed. I have tried the microsoft fix but my phone would not install it. I am currently using the most current 3VO 6.5 rom, I have also tried the official rom. With all three roms I have been unable to send mail. I have also tried multiple email clients.
I have tried to send mail through our server over wifi with outlook mobile and profimail. Same resault error 504 relay acces denied. I know for a fact our server supports relay access with authentication, I have no problems sending mail with my laptop using my verizion air card.
As i noted earlier I have had this problem from day 1 with stock 6.1 rom, with the official 6.5 rom and with the 3VO rom.
Does anyone have any ideas?
Thanks in advance.
Brian B.
Ok more testing. Tried same account information with my wife's phone same resault. I was thinking verizon was blocking port 25, cause I have tried other outgoing servers. Our IT guy says logs show phone connecting but not sending the login information. This baffles me. As anyone with an ozone had these problems. I have searched all over everything I find says use an alternate smtp server but this doesn't work either. This phone is really making me angry.
Of course, you are using your phone operator SMTP ?
Do you have the same probleme with GMAIL and IMAP protocol ?
Jalom said:
Of course, you are using your phone operator SMTP ?
Click to expand...
Click to collapse
What do you mean? I'm sure I have a T-Mob mail account, but I don't use it. I use my Internet provider's SMTP email. I cannot get my folders on my phone, "deletes" don't get sent from my phone, and every once in a while I cannot send email.
Not all pop server work well with pocket outlook. For instance, I cannot get my gmail mails synced correctly using the pop protocole, I need to activate IMAP (that may solve your sent mail issue).
As far as other accounts go, in order to be able to send mails, I need to use my mobile operator SMTP (and username / login), i.e smtp.orange.fr. (still keeping my e-mail provider's pop account, though).
Is you problem permanent (you never manage to send any e-mail) or odd (sometimes it will, sometimes it won't) ?
Jalom said:
Not all pop server work well with pocket outlook. For instance, I cannot get my gmail mails synced correctly using the pop protocole, I need to activate IMAP (that may solve your sent mail issue).
As far as other accounts go, in order to be able to send mails, I need to use my mobile operator SMTP (and username / login), i.e smtp.orange.fr. (still keeping my e-mail provider's pop account, though).
Is you problem permanent (you never manage to send any e-mail) or odd (sometimes it will, sometimes it won't) ?
Click to expand...
Click to collapse
The sending problem is intermittent, but the folders issue and the deletes issue are permanent. Plus, if I read and/or delete an email from my phone and do not read it on my email server it gets re-sent to my phone as unread mail.
Btw, the incoming server is a POP server, the outgoing server is SMTP.
All right. Although I do not have a precise idea of what your problem is, I would suggest the following:
- Call you provider (T-mobile if I understood well) and ask them what is their smtp server address, and what is your login / password, and try to use this config to send mail.
- Try to switch one of you webmail from pop to imap and to sync your mails using the imap protocol.
Another solution would be transfering all you mails to a live mail account, as these of course are well integrated in WinMo.

New HD2, troubles with pop3/smtp email setup. [RESOLVED]

Resolved. Seems like the email server want to be imap when accessed by HD2. I have it setup and working as pop3 on ALL my other email clients and it works. It finally worked after I tried it as imap on the HD2.
-----
I'm having trouble setting up an email account to check. I have all my settings correct and I've checked this a dozen times. I always get this message:
Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again.
Click to expand...
Click to collapse
The status says 'Error Sychronizing'.
I've also tried changing the 'Network connection' in the Advanced Server Setting of the Email Setup.
The pop3/smtp server is just an ip address, but I don't think that should matter. It works in all other programs and Android.
Any ideas? This is really frustrating since this should be a basic function of a smartphone.
i guess you are setting your email thru SENSELESS...been there before, but guess what?
you have to set your mails in windows otherwise it won't work !!! go to start, email and set your setting in wm mode (remember wm 6.1? same interface!) hehe
don't forget to check all the dropdown menus
as i had experienced, setting emails is very easy in palm and android(nexus one)
here its a bit complicated
iwang said:
i guess you are setting your email thru SENSELESS...been there before, but guess what?
you have to set your mails in windows otherwise it won't work !!! go to start, email and set your setting in wm mode (remember wm 6.1? same interface!) hehe
don't forget to check all the dropdown menus
as i had experienced, setting emails is very easy in palm and android(nexus one)
here its a bit complicated
Click to expand...
Click to collapse
I actually did set it up through the 'not pretty' email app. I did get my personal email account which is imap/smtp to work. However, I rather have my work email account working..
I'll check my personal email account through pop3/smtp servers in a bit.
what server does your employer use? hotmail?
We host our own email server.
I thought it was the fact that mobile outlook didn't like the pop3/smtp server as an IP, so I mapped wm hosts with a name for that IP. Opera will pick up on the hosts change and go to the right place. Unfortunately, mobile outlook still gives me the same error.
I was able to log into imap and pop3 server for my personal email, which is on another server.

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