Hello,
i just got my Hero and I'm now trying to setup my POP email account using HTC mail. I'm using the same settings which i had on my HTC Diamond but for some stupid reason i cannot setup the outgoing SMTP server on the Hero.
No matter what I do, i always get a
"550 Administrative prohibition" from the outgoing mail server.
However, i can receive email using the same account information, just sending does not work
Any hints?
have you turned authentication on for the outgoing server?
that error suggests you haven't and it is blocking you because of it!
rhedgehog said:
have you turned authentication on for the outgoing server?
that error suggests you haven't and it is blocking you because of it!
Click to expand...
Click to collapse
Yes, i have. Actually, when i turn it off i do not get any error messages during account setup but then again i cannot send any mail in the HTC mail app
The above error occurs when the HTC mail setup prog tries to verfiy the settings with the smtp server.
Do you use a different username for your smtp server? That flatout refuses to work for me in HTC Mail, I would suggest you try K-9 a much better email app.
Ovek said:
Do you use a different username for your smtp server? That flatout refuses to work for me in HTC Mail, I would suggest you try K-9 a much better email app.
Click to expand...
Click to collapse
No, it's the same username (=email address).
ok, next one to try, i know on my server, the username is the email address bbut with a + instead of the @. Usually i don;t have to use it and the @ sign works, but some programs i have to use the +
could that be it?
Nope, sorry. That didn't do the trick as well.
Meanwhile i read on some other forums that it depends on the mail server, that's why some work and some won't. As it seems the HTC Mail app is sending a "script" (whatever) during account setup that is treated as malicious by the server and ignored therefore.
Related
Hi,
This is driving me nuts.
I have installed qmail (q3u) and cannot get it to send mail.
I have the smtp server as smtp.t-email.co.uk which works fine with pocket outlook. The only difference I can see is that within pocket outlook it is set to authenticate with the outgoing username and password left blank.
qmail will not leave authenticate selected if the username and password are blank.
can anyone help?
thanks
I am using Qmail and cannot get my free Hotmail accounts to work. My other accounts do work. However, it may take me 2 - 4 times to try to log in before they connect. Hotmail will not connect. Any suggestions?
Sorry I cannot help you with your problem.
asctony said:
I am using Qmail and cannot get my free Hotmail accounts to work. My other accounts do work. However, it may take me 2 - 4 times to try to log in before they connect. Hotmail will not connect. Any suggestions?
Click to expand...
Click to collapse
Hotmail, as has been pointed out in some of my mailer-related articles (for example the IMAP Bible at http://www.pocketpcmag.com/blogs/index.php?blog=3&p=1247&more=1&c=1&tb=1&pb=1 ), doesn't have POP3 access in its free version. You need to either subscribe to Hotmail Plus or use the built-in Messaging Hotmail account (which does have access to your mailbox - but no other mailer client on your PDA) coming with your Wizard.
well i've managed to fix my problem now. I needed to put the t-mobile smtp server address within the local host section on the smtp tab.
the only thing i can suggest for your problem is to check that the dial up option in qmail is set to the same gprs connection that you usually use.
The last email I received on my Hero via HTC Email app is at 8.46am.
If I sync by wifi or Tmobile 2g I dont get any more emails.
The Gmail app does, my ipod Touch does. I have deleted the email account and recreated but no change.
Any ideas.
Just checked my yahoo account with HTC Mail and this works fine.
Has Google got issues??? I have all the correct imap settings
imap.gmail.com SSL port 993
smtp.gmail.com SSL port 465
I configured a gmail account in HTC Mail and it has been working fine. Only had to enter my accountname (mail address) and password. And HTC Mail configured everything else. Maybe you shouldn't configure your Gmail account manually?
Works fine for me. Both accounts I have set up are refreshed properly. I'd try deleting the account and setting it up again to see if this does the trick.
I have already deleted account.
Can you tell me if the Google email auto account settings by HTC are POP or IMAP?
If its pop3, then I wont be able to view the folders.
What I dont understand is this email has been working for nearly 2 weeks no issues.
Baffled.
Just deleted any did the HTC auto setup. Gmail setup as IMAP will same settings as I did manually, but still the newer messages from today are not showing.
This is really p*ssing me off.
Just come off the phone from HTC UK Technical support. I was speaking to a lovely lady who was very helpful. It took 30 mins but we solved it.
In a nutshell from my laptop I deleted some emails from my inbox , 5 in total out of 13 and suddenly the HTC Mail app was taking ages to sync and then voila.
It appears as if the sync status on the app got corrupted. But all working.
Happy now, and I must say a big thank you to HTC support
Hah, this is weird. I deleted and re-created my both accounts (IMAP) to check if I could reproduce your issue, but they were still syncing fine for me.
Glad you got it all sorted out.
gavinfabl said:
Just checked my yahoo account with HTC Mail and this works fine.
Has Google got issues??? I have all the correct imap settings
imap.gmail.com SSL port 993
smtp.gmail.com SSL port 465
Click to expand...
Click to collapse
it's a paid yahoo account right??? if not, how did u manage to get it working?
Nope its not a paid Yahoo account. Just entered my yahoo email and it was setup automatically
user name is - email (less the @yahoo bit)
pop server - pop.mail.yahoo.co.uk
, SSL port 995
smpt.mail.yahoo.co.uk
SSL port 465
gavinfabl said:
Nope its not a paid Yahoo account. Just entered my yahoo email and it was setup automatically
user name is - email (less the @yahoo bit)
pop server - pop.mail.yahoo.co.uk
, SSL port 995
smpt.mail.yahoo.co.uk
SSL port 465
Click to expand...
Click to collapse
thanks. will try it out.
Hello,
I have an HTC Ozone. Purchased about 2 months ago. I have been unable to send email through a company mail server since I have got the phone. I can log on and download my messages with no problem. When attempting to send mail I connect to the server but my phone sends no authentication information and I get a message bounced back saying no relay access allowed. I have tried the microsoft fix but my phone would not install it. I am currently using the most current 3VO 6.5 rom, I have also tried the official rom. With all three roms I have been unable to send mail. I have also tried multiple email clients.
I have tried to send mail through our server over wifi with outlook mobile and profimail. Same resault error 504 relay acces denied. I know for a fact our server supports relay access with authentication, I have no problems sending mail with my laptop using my verizion air card.
As i noted earlier I have had this problem from day 1 with stock 6.1 rom, with the official 6.5 rom and with the 3VO rom.
Does anyone have any ideas?
Thanks in advance.
Brian B.
Ok more testing. Tried same account information with my wife's phone same resault. I was thinking verizon was blocking port 25, cause I have tried other outgoing servers. Our IT guy says logs show phone connecting but not sending the login information. This baffles me. As anyone with an ozone had these problems. I have searched all over everything I find says use an alternate smtp server but this doesn't work either. This phone is really making me angry.
Of course, you are using your phone operator SMTP ?
Do you have the same probleme with GMAIL and IMAP protocol ?
Jalom said:
Of course, you are using your phone operator SMTP ?
Click to expand...
Click to collapse
What do you mean? I'm sure I have a T-Mob mail account, but I don't use it. I use my Internet provider's SMTP email. I cannot get my folders on my phone, "deletes" don't get sent from my phone, and every once in a while I cannot send email.
Not all pop server work well with pocket outlook. For instance, I cannot get my gmail mails synced correctly using the pop protocole, I need to activate IMAP (that may solve your sent mail issue).
As far as other accounts go, in order to be able to send mails, I need to use my mobile operator SMTP (and username / login), i.e smtp.orange.fr. (still keeping my e-mail provider's pop account, though).
Is you problem permanent (you never manage to send any e-mail) or odd (sometimes it will, sometimes it won't) ?
Jalom said:
Not all pop server work well with pocket outlook. For instance, I cannot get my gmail mails synced correctly using the pop protocole, I need to activate IMAP (that may solve your sent mail issue).
As far as other accounts go, in order to be able to send mails, I need to use my mobile operator SMTP (and username / login), i.e smtp.orange.fr. (still keeping my e-mail provider's pop account, though).
Is you problem permanent (you never manage to send any e-mail) or odd (sometimes it will, sometimes it won't) ?
Click to expand...
Click to collapse
The sending problem is intermittent, but the folders issue and the deletes issue are permanent. Plus, if I read and/or delete an email from my phone and do not read it on my email server it gets re-sent to my phone as unread mail.
Btw, the incoming server is a POP server, the outgoing server is SMTP.
All right. Although I do not have a precise idea of what your problem is, I would suggest the following:
- Call you provider (T-mobile if I understood well) and ask them what is their smtp server address, and what is your login / password, and try to use this config to send mail.
- Try to switch one of you webmail from pop to imap and to sync your mails using the imap protocol.
Another solution would be transfering all you mails to a live mail account, as these of course are well integrated in WinMo.
I am trying to figure out why my HTC HD2 will not send emails from my handset. Although the emails are coming thru to my HTC HD2.
Kinda getting me annoyed, as I have DOUBLED check the settings with the same settings on my MS outlook 2007 via the PC, they should match up - i'm guessing?
Any idea's what could be wrong?
Cheers.
Hello,
i had the same problem. You should not configure your email account in the manila tab. Delete your account, go to start (windows button) and E-Mail. when you configure here your email account, it should work (worked for me).
Somewhere I read that you should do all future changes in settings of accounts also this way and never use the manila tap for configurations of email settings...
tanini said:
Hello,
i had the same problem. You should not configure your email account in the manila tab. Delete your account, go to start (windows button) and E-Mail. when you configure here your email account, it should work (worked for me).
Somewhere I read that you should do all future changes in settings of accounts also this way and never use the manila tap for configurations of email settings...
Click to expand...
Click to collapse
Have tried that... still no joy.
The email just sits in the OUTBOX, and doesn't get sent.
When mailing over WiFi or through PC use your 'home' internet providers' smtp server. When mailing over your mobile network, use your phone company's smtp server. That's the way it goes with internet.
Or use an smtp server that handles both, but they are rare (unless you have your own domain name).
my yahoo does not send email but my google email can. try using a google email.
Some providers require the "Outgoing server requires authentication" tickbox selected.
dio62000 said:
Or use an smtp server that handles both, but they are rare (unless you have your own domain name).
Click to expand...
Click to collapse
actually most of the network providers (certainly in the uk) give you an email account with your phone number, or at least allow you to register for one through them, and generally they allow smtp sending from any network.
joshzzz2001 said:
my yahoo does not send email but my google email can. try using a google email.
Click to expand...
Click to collapse
I have no problem with sending or receiving e-mail via yahoo mail.
Incoming mail server is pop.mail.yahoo.com whilst outgoing is smtp.mail.yahoo.com. Account type is POP3. Option is selected for "Outgoing server requires authentication".
It worked for my Tilt
I have been experiencing these same problems for the last couple of weeks and gave up thinking MS has done the dirty on us again. But after trying to send an important email to a bank and seeing it fail repeatedly, I decided to do something. All the other posts on problems sending email suggest downloading the MS patch which I did, changing port numbers, which I did not do, did not work. What did work is that I checked the box for outgoing mail authentication!
Phew I can keep my Tilt WM6.1 standard build for a while longer now........
Thanks guys.
Can't get Yahoo Mail to work as imap/pop3 on Galaxy S3. It appears Yahoo is forcing people to use the Yahoo Mail app. If you want to access Yahoo mail as imap/pop3 instead of using the Yahoo Mail App, then they are charing $19.99 a year for "Yahoo! Mail Plus" to grant pop3 access.
I tried the following imap settings:
Server
imap.mail.yahoo.com
Port
143
Also tried pop settings, no luck.
Doesn't work, won't connect to Yahoo servers. Does anyone know a solution? I have a feeling they really want you to upgrade to Yahoo! Mail Plus, but then again it still works on a Blackberry without upgrading.
I'm confused. Any solutions?
Yahoo on imap works for me with the following settings.
Incoming
IMAP server - imap.mail.yahoo.com
Security type - None
Port 143
Outgoing
SMTP server - smpt.mail.yahoo.com
Security type - None
Port 587
SamsungVibrant said:
Can't get Yahoo Mail to work as imap/pop3 on Galaxy S3. It appears Yahoo is forcing people to use the Yahoo Mail app. If you want to access Yahoo mail as imap/pop3 instead of using the Yahoo Mail App, then they are charing $19.99 a year for "Yahoo! Mail Plus" to grant pop3 access.
I tried the following imap settings:
Server
imap.mail.yahoo.com
Port
143
Also tried pop settings, no luck.
Doesn't work, won't connect to Yahoo servers. Does anyone know a solution? I have a feeling they really want you to upgrade to Yahoo! Mail Plus, but then again it still works on a Blackberry without upgrading.
I'm confused. Any solutions?
Click to expand...
Click to collapse
This page has Yahoo's IMAP settings.
http://help.yahoo.com/kb/index?loca...=PROD_MAIL_MOBILE&id=SLN3361&impressions=true
Thank you! Can't get PUSH Email to work now
biggins1870 said:
This page has Yahoo's IMAP settings.
http://help.yahoo.com/kb/index?loca...=PROD_MAIL_MOBILE&id=SLN3361&impressions=true
Click to expand...
Click to collapse
Thank you! It connects to the yahoo servers now
Can't get it the email the automatically PUSH, I have to hit refresh or wait until my set email check frequency. Do you know how to get it to push instantly?
Also can someone explain the difference between
SSL, SSL Accept all Certificates, TLS, TLS Accept all Certificates ?
SamsungVibrant said:
Thank you! It connects to the yahoo servers now
Can't get it the email the automatically PUSH, I have to hit refresh or wait until my set email check frequency. Do you know how to get it to push instantly?
Also can someone explain the difference between
SSL, SSL Accept all Certificates, TLS, TLS Accept all Certificates ?
Click to expand...
Click to collapse
Only if you have their paid service can you get push email. The only reason gmail is push is because thats the way they designed the app and syncing.
Sent from my SPH-L710 using xda premium
jbadboy2007 said:
Only if you have their paid service can you get push email. The only reason gmail is push is because thats the way they designed the app and syncing.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Got it, I figured you needed the paid service. But something that perplexes me....Yahoo push email works on Blackberry devices without needing to pay for the upgraded Yahoo Mail Plus.
hmmmm