Is anyone else having problems with all email attempted to send from the Exec through o2's outgoing mail server returning a failure message at the moment?
Very frustrating. I like to quickly turn WiFi on, sync email and fire off a few snap responses when I get back to base before I decide whether to fire my PC up or not.
Have you clicking the 'outgoing mail requires authorization' box in account options?
I've never actually used my O2 e-mail account to send messages before, but after seeing this thread I tried it and sure enough it didn't work until I ticked the "outgoing mail requires authorisation" box!
Hopefully your advice will fix it for FunkyMagic too!
"I like to quickly turn WiFi on"
hi funky magic
you can't use your wifi connection with the smtp.o2.co.uk setting - that only works for gprs. for wifi you need to set the smtp to your internet provider NOT o2. i use Blueyonder for my home internet - so my smtp is smtp.blueyonder.co.uk - works perfectly. i actually have 2 mail accounts set up - one for use at home on wifi using blueyonder, the other for when i'm out and about using the o2 gprs connection
best
mikey mike
Cheers folk!
I think prior to today I was (without really thinking about it) -
Switching WiFi on.
Recieving new email.
Composing responses and hitting send.
Then just sticking the thing on the cable connected to my PC for charging where I leave it for a few hours before going out for the evening or 'fiddling' (at which point pass-through would have sent the emails correctly at the next 15min sync).
I was in a bit of a rush today to confirm an email had gone out so hit send/recieve after creating a new mail PRIOR to connecting to the wire which I don't think I normally do!
Problemo solved!
Mikey Mike said:
you can't use your wifi connection with the smtp.o2.co.uk setting - that only works for gprs.
Click to expand...
Click to collapse
My O2 account with smtp.o2.co.uk works fine for me with wifi
I've just been fighting with this for about an hour, hopefully some of this might be of use to someone:
Receiving mail from an IMAP4 account on my own Linux server. Using the same server as an outgoing SMTP relay.
Everything worked as intended, but obviously could only send outgoing mail when connected via wireless network at home (the SMTP server only allows relay to IPs on the LAN, like most ISP's relays).
Clearly this isn't much use on a mobile device, so I reconfigure outgoing mail to use smtp.o2.co.uk. This fails, which I assumed was because I was not connected via the O2 network at the time.
I enable "outgoing mail requires authentication" and "use seperate settings", and enter my O2 username and password, as used to log in to the website. Still no Joy. I try various permutaions of the username and the previous version of my password, enabling SSL, etc. with no success.
Getting suspicious that this is an XDA issue, I create an SMTP account in Thunderbird on my desktop PC, using smtp.o2.co.uk with authentication. A little trial and error confirms that using "[email protected]" and your website password to authenticate (no SSL or anything clever enabled) works, even though my PC is connected to the internet via another ISP.
I try re-entering the settings a squillion times, rebooting the exec, etc, without any luck. I become suspicious that the changes in config aren't taking. I dig through the registry in search of the settings, but don't find them.
Then it occurs to me to delete the IMAP account entirely, reboot the exec, and re-create it from scratch, this time using the known-good settings for the O2 smtp server. This appears to have worked. I can send email via smtp.o2.co.uk, and it works regardless of whether I'm connected by UMTS to O2 or my wireless LAN at home.
kimble
you are a star! works perfectly
mikey mike
Same problem but with Blueyonder?
Hi All,
Im having a similar problem with my Exec and outgoing mail via GPRS/3G and smtp.blueyonder.co.uk. I get "Invalid message recipients". however if i send a message to my own email address at blueyonder it is sent ok. also if i send via wifi its ok. If i send the message using my SPV C500 via GPRS it sends OK. All the settings are the same.
I wonder if its a 3G/UTMS problem? unable to get just GPRS coverage (I dont belive im saying this).
I hope this dose not mean another Hard reset.
Regards
Premo
Kimble: Thanks for an awesome post! 8)
[EDIT: I am using my own Exchange server, so it doesn't matter to me, but I can use the info to help others, so thank you.]
Kimble, you star. i had the same problem but it's working now.
I note that SSL can't be turned on. Does this not concern anyone else?
Related
Hi,
Can't seem to send any emails from my Tiscali account. Downloading emails is fine, but it will not send anything, and replies with:
(Subject)
System Administrator
Invalid Message Recipients
(Email Content)
Your message 'message title' was not sent and has been moved to the drafts folder.
The following recipients are invalid:
'recipients email'
Whats going on?!?!!
Cheers
HPJ
I had this problem too to start with..
I got round it by using the Outgoing mail server as smtp.t-email.co.uk
I use that for NTL mail.
Also, make sure that you have the option for 'Outgoing mail requires authentication' is you need it.
I use this for all my other pop3 mail accounts.
Hope that does it for you
ohh...That's for T-mobile however..
No joy Im afraid. Changed to 'Outgoing mail requires authentification'....same response. Even tried smtp.t-email.co.uk :wink: but still nothing....thanks anyway though.
Anyone got the answer???
HPJ
this is to do with your smtp server's security settings. You must use the smtp server provided by whoever is connecting you. In this case if it's t-mobile 3G or gprs, then you must use correct t-mobile smtp server. You will then very likely find that it fails when you send mail via your PC activesync as your PC is connected to the internet via your BT ADSL account (or whatever) which has not been allowed by t-mobile. get the plot?
not really...I'm afraid I am a total novice at this stuff....in fact I'm surprised I have got this far!
It is a tiscali account. I have used all the tscali settings as requested, and as worked on my xda2s. For some reason it just doesnt work on my exec.
HPJ
In my experience, if you're using an O2 then it should be
smtp.o2.co.uk for the outgoing server....try it with authentication ON and OFF and see which works. I can't remember off-hand as I haven't really used any of my XDA's for outgoing mail, only incoming.
Cheers
Ant
cheers ant, I'll give it a go a little later and let you know......fingers crossed...
HPJ
yep, I've been messing around with settings, and now I cant even send emails from my Tiscali account on my PC.
I give up. :evil:
The real irony is that I own an IT Consultancy company .........note the word 'own'....not 'work in'.....hence my complete incompetence with IT. Where the hell are my consultants when you need em eh?!?!?!
I'm your friendly neighbourhood it consultant
It doesn't matter what you are connected to to receive e mails. ie you could be on NTL and receive by e mails & vice verca
When you are sending e mails it is a diffent story.
If you are on NTL you have to use the NTL smtp address & if you are on BT you have to use your BT smtp address
o2 is smtp.o2.co.uk
Just tested it on mine & it works
& if u still have probs with your home one.
I'll guide u through that.
Just add me to msn
[email protected]
mate, thank you very much, that's a very kind offer. I will try again and see what happens, and post my (hopefully successful) results soon.
cheers
HPJ
Crossed fingers
Just set your outoing mail server to whatever connection you are using to send the mail. The golden rule.
If you have setup your connection to work via GPRS, you will find it wont send mail when connected to WI-FI as its using a different connection and the outgoing mail server would have to be changed
I'VE FINALLY DONE IT!!!!
thanks everyone for your help. I'd like to say that will be my last dumb ass question, however I have a feeling it won't be!
cheers
HPJ
I didndt change any settings and have went over the settings over and over and they are all the same. One of my email adresses wont send out (but can receive ) emails. When I hit the send/receive button it sais
"Messages cannot be downloaded to your mobile device. Make sure you are connected to the internet and that your email accnt settings are corrent. Then try to download messages again"
I even tried to delete the account and then recreate it by doing the setup again.....this is the only account that wont send emails.... it's a IMAP aol account...please help
__________________
Visor Prism-> Sony Clie T665c-> Sony Clie UX-50-> Qtek9100
Are you connected via WiFi to your own internet gateway at home, or are you connected via GPRS?
via GPRS/EDGE
Try an alternative smtp server for your outgoing mail and see if that makes a difference.
does anyone know any alternative smtp server for aol? Im currently using smtp.aol.com thanks in advance
anyone? please help...cant send emails for a week now.
bump..i've seen a few people lost on howard forums that this has been an issue with aol smtp servers...can anyone confirm this?
i'm having the same problem with sending emails
I'm having the same problem - In fact, I have the same problem when using WiFi on my home network, while my home computer using Outlook (with the same settings) running on the SAME WiFi network connects to AOL's SMTP just fine.
I'm stumped.
I can connect my device to the in-house Wlan and I get assigned an IP address like it should. I am able to browse the net (IE) using the Wlan and I can even go to the HTTP webmail site but when I set up a POP3 e-mail account I get the error message that I cannot connect with the current settings. Suggestions?
The other strange thing is that I am able to login on a local server using Terminal Services, but I can only connect to the IP address, not the hostname.
Perhaps I should mention that I have an own domain so the mailbox I'm trying to connect is a completely seperate mailbox and should work 'native' with POP3 port 25 settings. This shouldn't be a problem as far as I can see, but it still doesn't work...
I did some more testing, the weird thing is that I can send e-mails using the WLAN connection, but cannot receive them. The connection towards the server seems to be good (I didn't use seperate settings for SMTP) so DNS seems to be correct as well.
Right, I'm not under the impression a terribly large population of users are dying just to solve my problem, but since I located the source of the problem I thought I'd post it here for other users to find.
The problem I was faced with had actually nothing to do with the WiFi at all, it was the POP3 server that was the problem. The connection was fine, sending the mails was fine it's just that the POP3 daemon of the Direct Admin hosting control panel (vmpop3d-e) is unable to work with Windows Mobile 5 due to some kind of problem I don't even begin to understand (nor would I want to).
If you have your own domain and your hoster is running the Direct Admin control panel you won't be able to use the e-mail POP3 function. Instead, use the IMAP4 function which does work.
DA Forum PDA topic
when you set up your mailbox (menu - tools - options) go to the 3rd screen and click options. There you tell it what connection you want. I'd be willing to bet thats where your problem is.
E-mail client doesnt work on my wizard eather. I can receive mail, but sending it is impossibl. I think I tried everything.
If anyone have any suggestions what can I do please tell me.
THX
@primossz, you're pretty active on this forum :wink:
You need to first install the client software provided by your're ISP. So if you use T-mobile you can let T-mobile send the parameters via SMS to yor're cellphone. Just login to your're ISP provider for that on the WWW.
Greetz ET
Everything was working fine on my Mogul with two e-mail accounts using Outlook. All of the sudden, my Outlook can not send any e-mails on either account when using WiFi. I can send using 1X phone line.
I tried setting up my Yahoo account again, to no avail. Any ideas? With my Moto Q, I had to set up Yahoo again as a POP3 account, instead of the automatic account setup, which used IMAP. Is the same thing happening here?
Frustrating!
BB
look for a program called NODATA or NOGPRS here on XDA. Use it to disable the GPRS function on your phone temporarily and then attempt to send it with only the wifi. If it works let me know and i'll talk you through a permanent fix.
Are you able to surf the net using the WiFi (when the evdo connection has been closed via comm manager)?
If you're online with WiFi, but can't send email (yet you can receive), I'm guessing that the WiFi's internet connection may be the culprit...
You see, many ISPs have outgoing mail filters in place so that viruses and the like can't send out spam from multiple computers.
For example, my provider is optimum online, and they only allow outgoing mail traffic on port 25 (the standard pop3 outgoing port) if it is going to mail.optonline.com.
All you have to do then, is change your outgoing mail server to optonline, and you're all set (note this doesn't change your email address... all outgoing mail servers are the same, you can use whichever you want and it won't have any effect on your name or anything). Every optonline user in my area knows about this by now.
Problem is, then you can't send email from EVDO because optonline isn't accessible from there.
I chose to only send and receive email from the EVDO connection (you can set this somewhere, although I don't remember where), so even when using Wifi, outlook is using the cellular connection.
Alternatively, you can use an exchange server which won't have this problem (since it doesn't send outgoing mail directly, but rather syncs with a server which then sends your mail).
Dishe said:
I chose to only send and receive email from the EVDO connection (you can set this somewhere, although I don't remember where), so even when using Wifi, outlook is using the cellular connection.
.
Click to expand...
Click to collapse
This would be an option I would use. Anyone know if the setting is in E-Mail Acct. setup, and would you have to change it to POP3 because IMAP setup is automatic?
Thanks
BB
you need to setup the outgoing mail for port 25 is filtered of the isp that wifi is using: such as mail.optonline.net for optonline
Can anyone or has anyone successfully set up and sync'd to a pop3 acct with their HD yet???
I use the same settings as on my desktop computer and get a message in outlook
"Outlook cannot be downloaded to your mobile device. Make sure you are connected and that your email settings are correct. Then, try to download messages again".
This cannot be, I am connected VIA wifi, I can browse the Internet ( using Opera ) and made sure the password was correct ( pullin' out the Stylus )
Any SOlutions ???
You do know pop3 messages are not left on the server after you downloaded them on your desktop, don't you? So unless you have checked the option to leave a copy on the server in your e-mail client you cannot download messages again.
For a more conenient use you should get an imap mail server. With imap the messages are server based, so whatever you do with the messages in your mail client (mark them as read, delete them) will happen to them on your mail server. This way you can have the same messages on every device you use to view them (desktop, phone, laptop).
Thats not IT
chr5s11 said:
You do know pop3 messages are not left on the server after you downloaded them on your desktop, don't you? So unless you have checked the option to leave a copy on the server in your e-mail client you cannot download messages again.
For a more conenient use you should get an imap mail server. With imap the messages are server based, so whatever you do with the messages in your mail client (mark them as read, delete them) will happen to them on your mail server. This way you can have the same messages on every device you use to view them (desktop, phone, laptop).
Click to expand...
Click to collapse
Yes, I am very much educated in the process of retrieving an email. but even if My Inbox was empty, I would get an empty INBOX, not an error message.
This is just a guess but how are your network choices set for Outlook, ie Work ISP etc?
Are you on contract or PAYG? I've never been able to use my phone's IMAP or POP3 client, regardless of model, due to the way that PAYG WAP works...
unless 'syncing' with pop three is different from what I think, I have accessed my pop3 account without hassle on my xda2i. (not bought the HD just yet )
I've used it with IOL and GMAIL wthout too much hassle on PAYG vodafone UK gprs.
This is my config :
I am on T-Mobile WNW - Free Internet HSDPA, ( I have unlocked the content restrictions to view all websites )
I have the following pop3 Settings:
Email : [email protected]
Your Name : Name Here
Account Display Name ( Greyed out ) : Name Here
Incoming Mail Server : [email protected]
typeop3
User Name : [email protected]
pwd : ********
Save Password : Checked
Outgoing SMTP ( Requires Auth & Use same usr name and PWD )
Advanced:
--------------
Network Connnection : T-Mobile Internet
AutoMatic Receive : 2hrs
Message Type : HTML
This is the total config, It is exactly the same as my outlook on windows XP machine, which can sync. I am however unable to on my phone.
I am asking if anyone who has a HTC Touch HD has successfully setup a pop3 yet ????
Hi,
I has a similar problem and I am on T-Mobile,
I unchecked the proxy option in Setting / Connections / Proxy Settings and it seems to work now
Tom
In network connections you have T-mobile as the internet access network?
He stated that he is using WiFi, the internet connection setting should not be relevant. The proxy setting mentioned by tombradshaw above may be problem.
I'm having the same exact problem, using the internet connection, did anyone find a solution for this pls?
faw+ said:
I'm having the same exact problem, using the internet connection, did anyone find a solution for this pls?
Click to expand...
Click to collapse
The solution is already posted as well on other threads.
Turn off the proxy server option and it'll work.
No that didn't make it for me
The asnwer is very simple
your setting:
Email : [email protected]
should be:
Email : example (without the rest the account knows this from the POP and SMTP )
This should make your email to work!
Has anyone come up with a solution for this yet? I am trying to connect to a pop3 e-mail account belonging to a privately owned domain and have everything set up in the same way to the original poster, except I am connecting via my provider's (Orange UK) data tariff.
My Internet connection does not have a proxy specified, I can connect to a hotmail account without issue, and I know all of the details are correct as I have just set them up fresh on a different computer.
Any suggestions not already mentioned will be appreciated as I have read through the entire thread and none of the suggestions so far have led to me being able to connect.
The message I receive is:
Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again.
Click to expand...
Click to collapse
Is there really no one out there who knows how to solve this? I really don't want to be stuck using hotmail when I am travelling half way around the world
Hello,
I also have the same problem:
While my first pop email account works fine, the second (pop.gmx.de) doesn´t synchronize any more. For the first two weeks everything worked fine, but a couple of days ago, the second mail accoutn stopped working.
Of course I checked the logon data sevral times, re-entered the complete data as a new account, soft-reseted my Touch HD, etc.
I also checked the same POP mail account at the same time from my notebook without any problems - so it cannot be a server problem.
Strange: When I you the web interface from GMX it tells me that there have been several unsuccessful logon attemtps to my account.
So it seems as if the Touch HD scrumbles the POP password, that I re-entered unnumbered times.
Any ideas or solutions to this?
Greetings,
Lumi74
lumi74 said:
Hello,
I also have the same problem:
While my first pop email account works fine, the second (pop.gmx.de) doesn´t synchronize any more. For the first two weeks everything worked fine, but a couple of days ago, the second mail accoutn stopped working.
Of course I checked the logon data sevral times, re-entered the complete data as a new account, soft-reseted my Touch HD, etc.
I also checked the same POP mail account at the same time from my notebook without any problems - so it cannot be a server problem.
Strange: When I you the web interface from GMX it tells me that there have been several unsuccessful logon attemtps to my account.
So it seems as if the Touch HD scrumbles the POP password, that I re-entered unnumbered times.
Any ideas or solutions to this?
Greetings,
Lumi74
Click to expand...
Click to collapse
My GMX worked perfectly for months, but since 2 weeks its exactly the same like you describe it. Yahoo still working without any problems. Seems GMX changed something on their servers
6Fg8 said:
My GMX worked perfectly for months, but since 2 weeks its exactly the same like you describe it. Yahoo still working without any problems. Seems GMX changed something on their servers
Click to expand...
Click to collapse
Yep. For me too. Since a few days my gmx won't work...
As for the GMX account not working, i tried it again today without changing anything in settings. Just hit send/receive - worked like a charm!