About a month ago, my XDA II suddenly had fluctuating signal wherein most of the time there was no signal. The problem worsened until there was no signal at all.
Globe Telecoms's official repair center (Brightpoint) tried replacing the antenna but the problem persisted (fluctuating signal). Now Birghtpoint is telling me I have to replace the entire board at a cost of P24,000!!!
I would think a simple repair job could be done since everything else works fine, except for the phone signal. I have come to depend very much on my XDA II for a lot of facets of my work, but I am in no way able to pay P24,000 to make it usable again. As such, I would appreciate very much anyone who could suggest knowledgeable repair centers here in the Philippines (Manila); or who could suggest how to repair the problem in case they've experienced it.
Looking forward to your responses.
Thank you.
benitz8 said:
About a month ago, my XDA II suddenly had fluctuating signal wherein most of the time there was no signal. The problem worsened until there was no signal at all.
Globe Telecoms's official repair center (Brightpoint) tried replacing the antenna but the problem persisted (fluctuating signal). Now Birghtpoint is telling me I have to replace the entire board at a cost of P24,000!!!
I would think a simple repair job could be done since everything else works fine, except for the phone signal. I have come to depend very much on my XDA II for a lot of facets of my work, but I am in no way able to pay P24,000 to make it usable again. As such, I would appreciate very much anyone who could suggest knowledgeable repair centers here in the Philippines (Manila); or who could suggest how to repair the problem in case they've experienced it.
Looking forward to your responses.
Thank you.
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Im afraid that this is the only closest RC that I can give you.
Philippines Repair Centre
Brightpoint Phils. Inc.
Upper Ground Floor,
Ali Mall ( P. Tuazon Side)
Cubao, Quezon City 1100
Philippines
Phone: +63 (2)9957174 Fax: +63 (2)9957182
Did you check with www.myxda.com ?
cheers and goodluck
Related
Does anybody have the contact details for O2 service centres in the UK and Australia????
I have an XDA 2 that I bought sim free 3 months ago. I bought a replacement stylus that splits into 3 parts (its a pen as well) and the front part has come off and is stuck in the XDA where the stylus sits. I am unable to get it out and other than taking the XDA apart and voiding my warranty I am stuck.
I know I will probably have to pay but it saves me having to lose my warranty and take the unit apart myself (which I would prefer not to do). I need the service centres in the UK and OZ as I will be moving to Oz at the end of July and wouldnt expect to get it back in time but wish to speak to O2 service UK just in case.
Can anyone help please as I really need to get this sorted.
With thanks
Ian J
cool stylus
That sounds like a cool stylus, where did u get it from? shame about what happened to it though.
Some (mainly larger 1's) have instore technicians which can do all that stuff, there is one in Slough (west London area) which has got a techie that seems to know his stuff. More to the point, that is also where their head offices are, inc. customer services place, where i expect if u went in and asked they could sort u out.
hope that helps.
Smiley
Thanks for the info.
The stylus came from Ebay. It was £7-99 ( I think) and it is good and designed for the XDA 2 but just a shame mine unscrewed itself and is now stuck inside.
If I can get it out it will be glued and then reused.
try a company called roadphone in norwich
there number is 08081003427
you may have to let the phone ring for a while as they don't answer it very quickly
3 in 1 pen for xda2
http://secure.proporta.com/proporta/F02/PPF02P05.php?t_id=110&t_mode=cat
ignore the black reset bit thats for xda1 the otheer pictures for xda2
The new aussie service center for O2 is in QLD's sunshine coast and they are called MPS. I had to use them a couple of weeks ago for my Xda II, however, I had the best experience. I reviewed the service and have posted it on MTekk ( http://www.mtekk.com.au/browse/page923.html ).
Try them at http://www.mpsqld.com
HTH's
Dave
Can anyone let me know of a place in Melbourne that will do repairs on an O2 XDA - I sent mine to Accord, but they woudn't repair it - out of warranty or something.
Alternatively, if anyone can give further help on the 1% battery issue for the wallaby, please let me know. YES, YES, I know its been 'covered' many times, and someone somewhere will undoubtedly tell me so, but I would like to know whether the machine is officially 'broken' if these methods don't work, or whethe there is some hope. In other words, is there anyone out there for whom these solutions don't work? I'm at the stage where I believe its the battery not functioning correctly, but am not really sure. I see there are only about 2-3 different methods on the group, with the others being replies about the methods not working.
I find it difficult to believe that the manufacturers don't appear to release an official guide to fixing the problem at it occurs so frequently. Mine occured when I plugged a USB cable into it - nothing more complecated than that!
Many thanks!
repair
MPS (Mobile Phone Solutions)
Unit 2 / 2 Innovation Parkway,
Birtinya Qld 4575
Australia
Mon-Fri 9:00am-5:00pm
And in the EU? :?
XDA repair in the U.K.
I know a company in the UK called apex laptops they repair pda's. dont sure what their like. Give them a go?
http://www.apexlaptops.co.uk/xda.htm
I am currently venting a lot of steam...
Today during the installation of a large machine at work, I left my TyTN on top of it whilst some contractors moved the 3 tonne equipment. Someone then put something heavy on top of my shiny new TyTN and next thing I know.... Screen smashed :shock:
Needless to say, I was speechless, and still am mortified.
Anyway, After coming to terms with the fact that no fancy reg hack or rom update is going to repair the screen, I realised that I am going to have to somehow have it repaired.
In essence, the LCD is not fractured. It appears that it is a glass cover over the LCD, but below the touchscreen sensor layer. I can't use the touchscreen over the smashed part but the LCD seems to be absolutely fine.
At some point, I'm going to need to send it off to somewhere for repair, but I don't yet know where to. Does anyone have any experience with physical repairs / costs / delay times of this nature?
It is my guess, that there are not many service centres in France where I live for HTC but maybe someone knows of an easy way out of this appalling mess?
Incidentally, I'm /trying/ to make an insurance claim through the customer, but they are so far unhelpful.
€850.... pah.... Gutted....
Rant turned into Repair centre test....
OK, so I've calmed down a bit now... and have decided to turn this into a repair centre test - just in case anyone is remotely interested in my woe - or indeed the performance of french HTC repair centres
I sent an email using the form on the HTC support website this evening telling them of my problem and asking about the best / fastest way to get the phone repaired.
I am located near Grenoble in France so we shall see just how well this proceeds - and how much cash I have to throw at it.
If anyone thinks that this is a waste of thread.. then let me know and i'll not post any updates
I sincerely hope no-one else damages their TyTN.... it hurts!
I think many will like to know about your updates.. and good to have a thread to 'point' to whenever someone has the same problem. LCD replacement is a common problems.. so common that they are selling LCD spares on eBay.
Ah thanks for that.
Anyway - just to report.. no reply email so far from HTC.
Re: Rant turned into Repair centre test....
rmorby said:
If anyone thinks that this is a waste of thread.. then let me know and i'll not post any updates
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But on the contrary, I am very much interested in your future reports about HTC repairs. And of course I wish you luck!
Cheers
Daniel
Good luck with a reply rmorby.
I dropped my TyTN last Friday (8th September) and emailed the HTC service centre in the UK via the website on the Saturday. Today, one week later I am still waiting for a reply!
I rang the UK service centre on Wednesday (13th September) as I had not had a reply and was told that the IMEI number for my device was for a Dutch handset. I was told that I would therefore have to speak to Danguard in Germany to get it fixed! The operator went on to say that the Danguard phone lines we down and that I would have to email them!
That I did, on Wednesday, but am still waiting for a reply from them too! I rang Danguard in Germay on Friday - only to get a permanently engaged tone!
Come on HTC - what is going on with your support!!! :twisted:
I'm much luckier. I had a problem with mine and had the UK service center to have it fixed. Mine is UK and under warantee. On average, it takes less than a week for them to fix and return. Although I have to send it back twice. That's, first, it was a dead speaker. Then, after I got the unit back, the there are something wrong with it that the in speaker mode, the unit gets very hot and drain battery like mad (e.g draining battery while in AC mode). After the 2nd time, it works like charm.
Well Christos, I sympathise greatly. I haven't had a reply yet from them either. I'm in France, and bought the device in France, but I guess no-one's on email at HTC. I'm going to be giving them a call on Monday to see if I can progress this. It's really frustrating not being able to use the touchscreen and having a dirty big crack over the LCD.... I think this is going to be expensive...
At least, like Hanmin said, if it just takes a week to sort out when they finally get going, then that's not too bad.
unbelievable.... I'm just stunned
Well, I haven't added to this for several reasons... Firstly, I'm on nights for a while and secondly... I've had very little news.
Since the 13th September I have had an insurance claim in for this. This is insurance from the shop I bought the phone from (FNAC) and I have sent the telephone to them for evaluation etc.
To cut a long story short, they periodically sent me automated emails saying that they were progressing it etc. They also appear to be using a QTEK repair centre because they called it a QTEK 9600 instead of an HTC-TyTN, so I hope that they really are the same.
Then - NOTHING.
So I phoned them, and they said that they sent the phone back to me on the 26th October - using a postal service that takes 2 days. I haven't received anything. They gave me a dodgy tracking number which didn't work and when I asked them for a good one, it's going to take 48 hours to find it.
I'm just a little bit frustrated. I want my TyTN back now - and I have no idea where it is!
I think they lost it!!!
Wahoo so sad...
Any good news????
Hope so for you.
I will just smash the shop! Get arrested! Get out and guess what!
Smash it AGAIN!
I can`t belive this disrespect for costumers!
Maybe becose I live in Japan and here the costumer STILL the KING..hope it last forever!
Does anyone know of a repairer in the UK. The USB connector has come adrift. I've have sent 6 e-mails to HTC Europe with nothing but automated responses. I have phoned HTC 4 times, they DONOT return calls. I was given the details of Anova in Norwich - they DONOT answer the phone. The only other name I've come across was Apex laptops who have a bad reputation.
Any help welcome.
Try SBE they do some repairs, is it a T-Mobile version?
The USB coming lose is always non warranty fault so you are looking at about 80-100 pounds through SBE to repair it.
Repairs
Hi, If you can get to York, there is a guy who works Saturdays and Wednesdays at a shop called Bulmers. Ask for 'Dave the phone man'
I have used him 3 times now for:
i)fixing a damaged mainboard component for the backlight on my Wizard.
ii) replacing a damaged charge/data connector on a XDA IIi
iii) fixing a low signal on XDA IIi
He is a great guy and is very reasonably priced. He does tend to be very busy though!
If you fancy having a go yourself, fluffcat1 can probably source any parts you need. He too, is very helpful.
Good Luck.
sbe suck. dont use them if you can help it.. they had my phone for over 6 weeks. were a nightmare to get hold of them and when i ever did, all they told me was they didnt know and they couldnt speak to the engineers!
as it happens i have had my phone back for a week and the backlight is no longer working on my kjam
try xda-repair.com
Their based in Croydon and sorted my Vario out a treat turned round the unit in 3 days talk about amazing service and only charged £58.75 for the usb port to be fixed
Regards
Psi
contact information
Hi
Can you advise me their contact information
my email: [email protected]
Thank you so much
psipoc said:
try xda-repair.com
Their based in Croydon and sorted my Vario out a treat turned round the unit in 3 days talk about amazing service and only charged £58.75 for the usb port to be fixed
Regards
Psi
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hmm
Why not just try yourself?
I imagine it will be lead free solder used, so you will probably need a ceramic tip'ed soldering iron with a fine tip.
Maplin is your best bet, could get the whole lot for< £15.
Then try to find a disassembly guide for the wizard so as not to damage the casing.
Then just evaluate the damage and be really careful with the soldering iron!!
I have a Samsung Galaxy E7 (SM-E7000) for about month and a half, and all I have are problems like sudden restarting and freezeing. I tried to root phone and adjust CPU min and max speed, factory reset phone, install old firmware because latest firmware obviously sucks and what not, but nothing helps. And what is even worse there is no custom ROM or regular update to Lollipop stock rom. One thing I noticed is that sudden restarting and freezeing stops or happens in smaller ammounts is when you don't install 3-party applications, but why would I want phone like that. This is worst phone I ever had!
Did somebody else have such a bad experience with Galaxy E7 SM-E7000 and how you solve this problem? I would appreciate if you could share your solution or knowledge with me and rest of members.
I never experienced such problems with my E700H. I think Your phone has some Hardware related issues. If it comes under warranty you should definitely contact nearest service center. I am Using it with Lollipop 5.1.1 update. I have 30+ third party Applications installed in my phone..So far i haven't experienced any issues. It is new phone. It will take some time for developers to develop custom Roms. So you should wait.
It's a great device. It doesn't have any issues. I have been using for 2 moths. I am a heavy user.? you should contact service centre.
the E series don't have any problems as you say, your phone has a hardware issue, try contacting samsung service center.
Hassan 4 said:
the E series don't have any problems as you say, your phone has a hardware issue, try contacting samsung service center.
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I bought it on ebay from some guy on Taiwan. I am in Croatia, do you think local samsung center will cover warranty.
mgweb said:
I bought it on ebay from some guy on Taiwan. I am in Croatia, do you think local samsung center will cover warranty.
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I don't think so, they can fix it but not under warranty.
I have two SM-Galaxy-E7, an E7000 and an E700H, about 10 months. both of them are great. I don't experience any problem you mentioned above.
Recently (about 2 week), The E7000 has a problem and it is weak mobile network antenna in some places. In some places E700H is full but E7000 has no network or weak network!
any solution?
Hi, I also have same problem on my SM E7000. Very weak network even just showing emergency call only. Anybody help please!