Hello, first the details:
T-Mobile-branded unit, (PW10B1) running on Roger Wireless in Ontario, Canada. I got this unit over the weekend, and a few people reported calls that i had completely missed. after preliminary reading here i found a 'safe' looking ROM (RUUv2.07_CEv4.01.16) update to this:
ROM: 4.01.16 ENG
date: 02/04/04
Radio: 6.25.02
Protocol: 324e4
My issue:
The phone now displays a signal strength that was even weaker than before! please help with -
1. I've tried to look back at the posts with no luck on finding details about the radio stack options - are there any RSU updates that have proven to improve this issue?
2. I see people with a slightly different ROM titles (ROM 4.00.16 / Radio 6.25.2) are you having signal strength issues?
3. where would i find past versions of ROMs? like the 4.00.16 i mentioned above?
4. would it be better to try to update the radio stack separately?
thanks very much! sorry for the long post
Be very careful with radio stacks, if you mess up you could end up with a pda and no phone, are you sure that you have a bad signal, it might be an idea to experiment as I dont think the signal meter is terribly accurate in reality.
You should know that the signal strength display in WM2003 shows fewer bars for the same signal. It doesn't mean that your received signal is weaker. With WM2003 I've had great reception with one (tiny) bar, and usually acceptable reception with no bars.
thanks for the reply guys - i noticed i noticed the same things in its use yesterday - i carried on a complete conversation with no bars showing... crazy.
anyways, in that case i am pretty well happy with it. I think the test will be when i start using it heavily during my commute into and around Toronto.
again, thanks for the help
Currently,
I'm using the Radio version 1.04.20 on my Dopod 900 (HTC Universal). However, my reception is not too good and it usually takes some time for my phone to catch on with the network after a hard/soft reset.
Can anyone recommend which Radio version is the best so far, in terms of reception strength and stability?
Many thanks!
If you don't use Universal while driving, change to 1.08.00, otherwise stay as you are (this is my opinion).
1.08.00 seems to have some problems with the handover between GSM cells.
using 1.6 without any pb at the moment
1.08.00 gave me problems switching between WiFi and GPRS connections only remedied with soft resets, blah...I went back to 1.06.
I just upgraded to 1.06.00. There is less delay in connecting when I answer the phone.
I see. Many thanks.
So it seems that Radio 1.06.00 is the most stable then?
Another question, the updates for Radio version, are they all generic for all HTC Universal sets, or must I find one specifically customised for my Dopod 900?
Hi,
You should be able the flash the rom into your Dopod without any problem. I have an Exec and have flashed the radio rom (1.06) last week that come from T-mobile in Germany. Nothing to complain about it yet! Works great! Check out the below link. You will be able to download the radio from there and lots of FAQs in there.
Hope this will be useful for you!
http://forum.xda-developers.com/viewtopic.php?t=38954
Regards,
Johnnie
johnnie82 said:
Hi,
You should be able the flash the rom into your Dopod without any problem. I have an Exec and have flashed the radio rom (1.06) last week that come from T-mobile in Germany. Nothing to complain about it yet! Works great! Check out the below link. You will be able to download the radio from there and lots of FAQs in there.
Hope this will be useful for you!
http://forum.xda-developers.com/viewtopic.php?t=38954
Regards,
Johnnie
Click to expand...
Click to collapse
I have flashed bmy Dopod 900 it is much better than 1.04.20 after upgrade i do not have any calls gettting dropped / It rings with in 3 rings & blue tooth audio quality is also much better strongly recco it.
Conchas said:
If you don't use Universal while driving, change to 1.08.00, otherwise stay as you are (this is my opinion).
1.08.00 seems to have some problems with the handover between GSM cells.
Click to expand...
Click to collapse
Interestingly, I would say that I've noticed the opposite with regard to data - 1.06 seems to drop a data connection on the move, more than 1.08.
Cheers,
Steve.
I read many people have radio problem with their Wizard
My problem is "I'm at home and I have 4 bar radio signal" at night I leave my Qtek on table.
At the marning he's looking for signal
I put 2.47.11 radio rom but it's the same
Repar center told me it's because the devive had falled down
Is this problem the same as usual ??
THX
Not all radio roms work well...depends on where you live. I use 2.47 and it rocks, but 2.61 and 2.69 won't fetch me even one bar where I live. Sometimes I can have a full signal and then hours later need to reclaim the signal. You can do this by soft resetting, or in settings/phone/network tab click "Find Network". I don't know if this is a common issue, but I have had this problem before...especially when I had the 2.6x radio rom's installed. Also to note...many chef's say that if you use a custom rom 2.19 is the best radio to go with.
Sorry couldn't be of more help.
Here are the files which brought some people's Touch Cruise back to life.
Warning: Don't forget to HardSPL before using these!!!
---
This is all the stuff you need:
Murata Radio-ONLY ROM:
http://rapidshare.com/files/141524518/Radio_Murata_PPAS_1.58.21.23.rar
Custom RUU (by udK) to avoid hardreset after flashing:
http://forum.xda-developers.com/showthread.php?t=376119
---
Optional links for reading if you are interested:
Original shipped ROM by Murata Electronics:
Warning: This ROM will change your language to Russian, if you have only reception problems, use Radio-ONLY ROM above!
http://rapidshare.com/files/141527497/RUU_Polaris_HTC_RUS_1.25.411.1_radio_sign_25.65.30.04_1.58.21.23_polaris_murata_Ship.exe
----------
if you have 4 bars in 2G mode, then nothing is wrong with your reception level. 3G mode is completely different from 2G mode all together. having 2-3 bars in 3G mode is perfectly normal. 3G coverage is week in general. You have nothing to be concerned about really.
In my situation I was having 1-2 bars in 2G mode and 1-2 bars in 3G mode. (Polaris). Also, in 3G mode signal frequently was degrated to the level where radio would automatically fallback to 2G mode and stay there. We have practicaly entire HTC range at our disposal. Every single HTC phone that has been manufactured Himalaya inclusive. As soon as I have noticed week GSM signal on Polaris, I have checked few others for the same issue, namely:
Kaiser, Wings, Niki, Excalibur, Cavalier, Himalaya, Pharos, Hermes, Trinity, VOX, Herald and few others.
Also, please note: Kaiser, Wings, Niki and Polaris were running indentical radio: stock standard 1.58.21.23. we keep our handsets consistent accross the board as much as we can.
Kaiser, Niki and Wings produced excellent reception quality results with full 3-4 bars in 2G and 3+ bars in 3G mode.(UMTS 2100 and HSDPA).
I have tested on 3 GSM networks in total.
At the same time, Polaris demonstrated very concerning results in both 2G and 3G mode. (see above).
That is why I have decided to further investigate this issue.
After flashing Murata PPAS radio, Polaris receives 3-4 bars in GSM mode indoors, full 4 bars outdoors, 3 bars indoors and 3-4 bars outdoors. This is perfectly in line with other phones based on the same hardware platform: Kaiser, Niki and Wings.
I hope it helps.
P.S. At this stage I come to conclusion that there are Polaris handsets that have issue and others that have not. No matter what radio they being flashed to. This is perfectly possible if manufacturer replaced some electronic chip in newer batches of phones. This is common practice for mass production. Therefore we have conflicting reports in both polls.
bottom line is: if your Polaris has no issues with GSM reception after non-Murta radio upgrade, then it will likely to keep good reception level with any radio.
Murata radio seems to address the issue with support for specific chip only in handset and will not improve reception level for every single Polaris out there.
Please accept my appologies for such a long winded post.
mavvy4ever said:
Hi guys,
I stumbled across this thread... and it seems that there are already a few people who tried to flash the Russian ROM and after that flushing a WWE ROM without radio and they reported that their Polaris was working again after that...
I am currently a little too anxious to try out myself with my Orbit 2 but I thought it would be an idea to point this possible solution in a separate thread and for those who have tried it, please vote so we have a better overview if this is a fix or not...
[edit]
I tried the Radio-only first (after I did the HardSPL flash) but I still get only 2 bars 3G signal strength. Only outdoors it's 4 bars and when walking it's changing between 3 and 4 bars. 2G (GSM) is always at 4 bars inside and outside.
After that I flashed the complete Russian ROM but everything stays the same. Also after hardresetting the device. Even after flashing it again and again :|
Now I think I tried every option which I found on this xda forums several times... maybe any1 has another idea?
Click to expand...
Click to collapse
No need for apologies well it gives me a better feeling that my Orbit2 is not really that bad, though I remember I had better reception in original state. Currently I'm trying to figure out why TomTom does not get any satellites. I have updated latest data with QuickGPS and chose Built-In GPS...
[edit]
took about half an hour to get the initial first gps fix... but from then on, it gets the first fix within 3-5 seconds... nice
its working again
Hi guys, i flashed the radio "Radio_Murata_PPAS_1.58.21.23.rar" and since its back to full strength!
i also lost all my data cuz updating the radio also hard resets ur device;-)good luck folks and dont throw ur polaris away!
Works greaaat ! Thank you so much guys!!
Ok here is my story... I bought a Cruise but the first thing I did was to unlock it (without testing it before!). So when I tried it I thought "what this piece of ****... the reception is so bad!!" but thought it was normal so I was already thinking about selling it on eBay Then I found this forum....
I've just flashed it with Radio_Murata_PPAS_1.58.21.23 and it works like a charm now, so thank you very much!
ps: before finding this post I tried each rom radio I found! thx again!
You guys are great! I flashed the radio only Murata, and it fixed everything.
I'm an US expat working in China. The entire import industry for the Polaris shutdown these few weeks because of this problem. There will be many happy Chinese HTC dealers tomorrow. Wooohooo!
Hearty, hearty thanks!!!!!
superduper said:
if you have 4 bars in 2G mode, then nothing is wrong with your reception level. 3G mode is completely different from 2G mode all together. having 2-3 bars in 3G mode is perfectly normal. 3G coverage is week in general. You have nothing to be concerned about really.
In my situation I was having 1-2 bars in 2G mode and 1-2 bars in 3G mode. (Polaris). Also, in 3G mode signal frequently was degrated to the level where radio would automatically fallback to 2G mode and stay there. We have practicaly entire HTC range at our disposal. Every single HTC phone that has been manufactured Himalaya inclusive. As soon as I have noticed week GSM signal on Polaris, I have checked few others for the same issue, namely:
Kaiser, Wings, Niki, Excalibur, Cavalier, Himalaya, Pharos, Hermes, Trinity, VOX, Herald and few others.
Also, please note: Kaiser, Wings, Niki and Polaris were running indentical radio: stock standard 1.58.21.23. we keep our handsets consistent accross the board as much as we can.
Kaiser, Niki and Wings produced excellent reception quality results with full 3-4 bars in 2G and 3+ bars in 3G mode.(UMTS 2100 and HSDPA).
I have tested on 3 GSM networks in total.
At the same time, Polaris demonstrated very concerning results in both 2G and 3G mode. (see above).
That is why I have decided to further investigate this issue.
After flashing Murata PPAS radio, Polaris receives 3-4 bars in GSM mode indoors, full 4 bars outdoors, 3 bars indoors and 3-4 bars outdoors. This is perfectly in line with other phones based on the same hardware platform: Kaiser, Niki and Wings.
I hope it helps.
P.S. At this stage I come to conclusion that there are Polaris handsets that have issue and others that have not. No matter what radio they being flashed to. This is perfectly possible if manufacturer replaced some electronic chip in newer batches of phones. This is common practice for mass production. Therefore we have conflicting reports in both polls.
bottom line is: if your Polaris has no issues with GSM reception after non-Murta radio upgrade, then it will likely to keep good reception level with any radio.
Murata radio seems to address the issue with support for specific chip only in handset and will not improve reception level for every single Polaris out there.
Please accept my appologies for such a long winded post.
Click to expand...
Click to collapse
Yeah I extensively tested my Orbit 2 this weekend. I think I have no more problems now with it. So my vote to my own poll is actually wrong now... should be "... my 3G reception is back to normal and at full strength"
Thanks to everyone involved on Xda Dev!
At home with original rom I had 2 bars, after to Raramomo SFR and 1.64.08.21
still 2/1 bars in 3G, I have tested Murata and always 2/1 bars, so I have decided to keep 1.64.02.21 because I known its battery's drain and I known nothing about Murata.
Thanks a lot for you works
Murata radio is a life saver for wm6.1..awesome full 4 bars reception...highly recemmended for anyone have reception problems after updated their radio ..awesome
Just to clarify on this issue with low reception for some Polaris handsets:
Manufacturer has replaced some micro electronic components in some batches of Polaris.
Stock standard radio 1.58.21.23 and others has no support for those new components and therefore new handsets suffer low reception level issue.
1.58.21.23 radio Murata has support for new components included and maintains backward compatibility to earlier shipped handsets.
this radio will not affect ( improve or otherwise) reception quality for phones in older batches.
P.S. Radio is genuine.
Heyyooooo
Thank you VERY VERY VERY MUCH guys
My Polaris was born again
SecureGSM said:
1.58.21.23 radio Murata has support for new components included and maintains backward compatibility to earlier shipped handsets.
this radio will not affect ( improve or otherwise) reception quality for phones in older batches.
P.S. Radio is genuine.
Click to expand...
Click to collapse
So all new radios should be reconstructed from begining with these or similar settings?
harmsuploe said:
You guys are great! I flashed the radio only Murata, and it fixed everything.
I'm an US expat working in China. The entire import industry for the Polaris shutdown these few weeks because of this problem. There will be many happy Chinese HTC dealers tomorrow. Wooohooo!
Hearty, hearty thanks!!!!!
Click to expand...
Click to collapse
Great news, but too bad my dealer hadn't heard about it when I picked mine up. Can you please point to where you downloaded that rom and what you used to flash it? I tried the first of the two links above and the RUU is unreadable (??????)...
Thanks.
SecureGSM said:
Stock standard radio 1.58.21.23 and others has no support for those new components and therefore new handsets suffer low reception level issue.
Click to expand...
Click to collapse
My question is, why my (I got it early, I guess I have an old model) Polaris came shipped with 1.58.23.21 where the Murata Radio reads version number 1.58.21.23 which is lower and thus I assume older?
SecureGSM said:
Just to clarify on this issue with low reception for some Polaris handsets:
Manufacturer has replaced some micro electronic components in some batches of Polaris.
Stock standard radio 1.58.21.23 and others has no support for those new components and therefore new handsets suffer low reception level issue.
1.58.21.23 radio Murata has support for new components included and maintains backward compatibility to earlier shipped handsets.
this radio will not affect ( improve or otherwise) reception quality for phones in older batches.
P.S. Radio is genuine.
Click to expand...
Click to collapse
I think you are incorrect, I had other radio work on my polaris for little while in 3g before they dont work, I think it is got something to do with mty
Thank you for the great discovery. This Murata thing is working! I wanted to go with this device to the warranty, but i said to give this a shot, because my TC had the same simptoms discribed (only that i tested in GSM, i use 3g only for net).
Where i had signal between 70-80% (2-3 lines) now i have 100% (i use this percentage because i have batterystatus program that tells me in percentage). Where one hour ago my TC didn't discover any signal now it has 70% (2-3 lines).
I tested with dslreports.com/mspeed before and after:
GSM/GPRS: 29kbits before - 40kbits after
3g: 141kbits before - 200kbits after
My device information:
ROM VERSION: 1.25.405.1 WWE
ROM dare: 12/11/07
Radio Version: 1.58.21.23 (it writes the SAME version i had before, no murata no nothing)
Protocol version: 25.65.30.04W
I have to mention one thing: on my box (the box with the htc touch cruise in it), where it has the bar code, it writes Rev. A (from Revision A). I think maybe all devices with revision A will benefit from this radio and other revision not... please specify what it writes on your package.
Thanks again! Now I can say I am sattisfied with my investment (If you look in my posts I baught a s-h htc tytn I with battery drain problems... now is for sale for just 180 Euro in Romania... i can ship it if someone wants it)
thanks you for your help.
I had a bad reception in GSM mode.
I downloaded this rom.
Now in my room my reception is full (after 2-3 lines).
And my touch cruise detect a 3g area (no before this radio rom).
I try in my office this morning (no signal with the original rom).
I'am enjoy and this Rom resolve my problem.
Hello, im also expiriencing same reception problems, but in my system alredy says that i have radio rom 1.58.21.23, the phone never got flashed, can be alredy the murato radio rom ?!
If not, can i try the murato radio rom with the "original" installed rom that came with de device ?
Anyone knows where can i get this current rom i have or maybe back it up if i want to roll it back ?
Some users expirienced some attery drains after flash with murato... what about you guys ?
Regards, Ricardo.
yrsmart said:
Hello, im also expiriencing same reception problems, but in my system alredy says that i have radio rom 1.58.21.23, the phone never got flashed, can be alredy the murato radio rom ?!
If not, can i try the murato radio rom with the "original" installed rom that came with de device ?
Anyone knows where can i get this current rom i have or maybe back it up if i want to roll it back ?
Some users expirienced some attery drains after flash with murato... what about you guys ?
Regards, Ricardo.
Click to expand...
Click to collapse
did you buy "second-hand" so it might have been already used with a rom and been restored to "original" state before sold to you?
you can overwrite the rom even if it has the same version number.
i have no battery issues with the murata radio only rom.
Hi, in my country there is Only GSM 900mhz Signal. So I don't care 3G.
I have recently acquire a HTCTouchCruise. What happens is that the signal strength is very Low. For Example in indoors there is no signal at all where my Blackberry8320 works like a charm.
The original ROM that came was Aserg In Russian. I don't Speak Russian..
What do I do was to upgrade to Sirius uDk R7. The same situation almost no Signal. NO improvement at all. The camera was not working until I change to Radio version 1.59.x.x. Even with 1.59 No signal improvement ....
The solution seems to be a Murata Radio Version. But R7 requires a Radio version 1.59.x.x but all Murata version I found was for 1.58.x.x. Even with Murata 1.58.25.14 or 1.58.21.23 the signal was the same.
What I am asking is some successfully configurations that IMPROVE RADICALLY the signal. My TouchCruise looks like an IPOD with poor signal...
ROM VERSION???
RADIO VERSION????
Some tips and Solution.
THANKS in ADVANCE!!!!!!!!!!!!!!!!!!!!
try this http://forum.xda-developers.com/showthread.php?t=470510
Why is this your recommendation to improve signal??????
Sorry, i was in a hurry.. Why does this ROM will be the best for improve my signal. Did you have the same trouble and this one help you???
THANKS!!!!!!!!!!!
You can use any ROM based on 1.31 or 1.60 drivers with 1.58.xx.xx murata Radio ROM.
ROMs based on 3.13, 3.18 or 3.19 drivers only work with 1.59.xx.xx Radio ROMs.
Sascha
I will give it a try and then will post the result....
Posting results....
Hi folks... NEED HELP....
First or all I installed the original rom
* RUU_Polaris_HTC_SPA_3.13.412.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe
In a short story the same NO signal in my phone where almost any phone catch signal. Cant try 1.58.x.x Radio because they were designed for 1.60 drivers.
then I pass to
* c_shekhar_Pola_16021014aCS_Build21014_Public.rar
I made every step posible. Downgrade the Radio version and then Installed the ROM. No change!!!!
Tried then
* Radio_Murata_PPAS_1.58.21.23 and then * Radio_Murata_1.58.25.14. Nothing change also...
The rom is great but the same signal.
If I try to catch the signal inside my room what i get is "Denied, Searching" but if I go outside I catch the signal and can call and check balance. As soon as I enter in to the House the signal remain the same but the phone is not reachable. If I try to check balance inside Home with the signal that remains from outside is says:
"Waiting......
Session Terminated"
Please could someone indicate me what to do to recover signal I leave in a City so lost signal here is no usual.
Hi, hell.cu
There is No point in updating two threads. Looks like you have a hardware problem. Get in 'touch' with HTC support as there seems to be no solution available at present with software. Good Luck ....!
that is too bad.. I cant get back to HTC. i didnt buy there... So there is no solution????
Hi people. Just to inform you that havent found any solution... Just send the phone back. Too bad it was a really nice phone.
I love my BlackBerry 8320 so I maintain this phone.
For the record I believe that HTC makes good phones, desing, funionality and even software. But I have seen to many problems also in hardware respect HTC phones. First was a Excalibur and know is the Polaris.
No luck over here...
Maybe there is just no witchcraft to do my friend.
Maybe the signal strength is just the way it is and can't be improved.
I have same problem here and noticed that it is very depending on the weather how strong the signal is.
If you have the same trouble you wouldn't have that phone. Just in the House i have no signal. It is like if i doesn't have phone at all.
Only in the middle of the street i have signal.
hell.cu said:
If you have the same trouble you wouldn't have that phone. Just in the House i have no signal. It is like if i doesn't have phone at all.
Only in the middle of the street i have signal.
Click to expand...
Click to collapse
have you tried playing around with your Settings/Phone? there is a band selection that can be selected either manually or automatically.
Yes I play around like a monkey. But nothing seems to change the Signal strength. I think that some (not all) Polaris has this issues.
Thanks for the reply. You could also check http://forum.xda-developers.com/showthread.php?p=3348474