Hello, first the details:
T-Mobile-branded unit, (PW10B1) running on Roger Wireless in Ontario, Canada. I got this unit over the weekend, and a few people reported calls that i had completely missed. after preliminary reading here i found a 'safe' looking ROM (RUUv2.07_CEv4.01.16) update to this:
ROM: 4.01.16 ENG
date: 02/04/04
Radio: 6.25.02
Protocol: 324e4
My issue:
The phone now displays a signal strength that was even weaker than before! please help with -
1. I've tried to look back at the posts with no luck on finding details about the radio stack options - are there any RSU updates that have proven to improve this issue?
2. I see people with a slightly different ROM titles (ROM 4.00.16 / Radio 6.25.2) are you having signal strength issues?
3. where would i find past versions of ROMs? like the 4.00.16 i mentioned above?
4. would it be better to try to update the radio stack separately?
thanks very much! sorry for the long post
Be very careful with radio stacks, if you mess up you could end up with a pda and no phone, are you sure that you have a bad signal, it might be an idea to experiment as I dont think the signal meter is terribly accurate in reality.
You should know that the signal strength display in WM2003 shows fewer bars for the same signal. It doesn't mean that your received signal is weaker. With WM2003 I've had great reception with one (tiny) bar, and usually acceptable reception with no bars.
thanks for the reply guys - i noticed i noticed the same things in its use yesterday - i carried on a complete conversation with no bars showing... crazy.
anyways, in that case i am pretty well happy with it. I think the test will be when i start using it heavily during my commute into and around Toronto.
again, thanks for the help
Here are the files which brought some people's Touch Cruise back to life.
Warning: Don't forget to HardSPL before using these!!!
---
This is all the stuff you need:
Murata Radio-ONLY ROM:
http://rapidshare.com/files/141524518/Radio_Murata_PPAS_1.58.21.23.rar
Custom RUU (by udK) to avoid hardreset after flashing:
http://forum.xda-developers.com/showthread.php?t=376119
---
Optional links for reading if you are interested:
Original shipped ROM by Murata Electronics:
Warning: This ROM will change your language to Russian, if you have only reception problems, use Radio-ONLY ROM above!
http://rapidshare.com/files/141527497/RUU_Polaris_HTC_RUS_1.25.411.1_radio_sign_25.65.30.04_1.58.21.23_polaris_murata_Ship.exe
----------
if you have 4 bars in 2G mode, then nothing is wrong with your reception level. 3G mode is completely different from 2G mode all together. having 2-3 bars in 3G mode is perfectly normal. 3G coverage is week in general. You have nothing to be concerned about really.
In my situation I was having 1-2 bars in 2G mode and 1-2 bars in 3G mode. (Polaris). Also, in 3G mode signal frequently was degrated to the level where radio would automatically fallback to 2G mode and stay there. We have practicaly entire HTC range at our disposal. Every single HTC phone that has been manufactured Himalaya inclusive. As soon as I have noticed week GSM signal on Polaris, I have checked few others for the same issue, namely:
Kaiser, Wings, Niki, Excalibur, Cavalier, Himalaya, Pharos, Hermes, Trinity, VOX, Herald and few others.
Also, please note: Kaiser, Wings, Niki and Polaris were running indentical radio: stock standard 1.58.21.23. we keep our handsets consistent accross the board as much as we can.
Kaiser, Niki and Wings produced excellent reception quality results with full 3-4 bars in 2G and 3+ bars in 3G mode.(UMTS 2100 and HSDPA).
I have tested on 3 GSM networks in total.
At the same time, Polaris demonstrated very concerning results in both 2G and 3G mode. (see above).
That is why I have decided to further investigate this issue.
After flashing Murata PPAS radio, Polaris receives 3-4 bars in GSM mode indoors, full 4 bars outdoors, 3 bars indoors and 3-4 bars outdoors. This is perfectly in line with other phones based on the same hardware platform: Kaiser, Niki and Wings.
I hope it helps.
P.S. At this stage I come to conclusion that there are Polaris handsets that have issue and others that have not. No matter what radio they being flashed to. This is perfectly possible if manufacturer replaced some electronic chip in newer batches of phones. This is common practice for mass production. Therefore we have conflicting reports in both polls.
bottom line is: if your Polaris has no issues with GSM reception after non-Murta radio upgrade, then it will likely to keep good reception level with any radio.
Murata radio seems to address the issue with support for specific chip only in handset and will not improve reception level for every single Polaris out there.
Please accept my appologies for such a long winded post.
mavvy4ever said:
Hi guys,
I stumbled across this thread... and it seems that there are already a few people who tried to flash the Russian ROM and after that flushing a WWE ROM without radio and they reported that their Polaris was working again after that...
I am currently a little too anxious to try out myself with my Orbit 2 but I thought it would be an idea to point this possible solution in a separate thread and for those who have tried it, please vote so we have a better overview if this is a fix or not...
[edit]
I tried the Radio-only first (after I did the HardSPL flash) but I still get only 2 bars 3G signal strength. Only outdoors it's 4 bars and when walking it's changing between 3 and 4 bars. 2G (GSM) is always at 4 bars inside and outside.
After that I flashed the complete Russian ROM but everything stays the same. Also after hardresetting the device. Even after flashing it again and again :|
Now I think I tried every option which I found on this xda forums several times... maybe any1 has another idea?
Click to expand...
Click to collapse
No need for apologies well it gives me a better feeling that my Orbit2 is not really that bad, though I remember I had better reception in original state. Currently I'm trying to figure out why TomTom does not get any satellites. I have updated latest data with QuickGPS and chose Built-In GPS...
[edit]
took about half an hour to get the initial first gps fix... but from then on, it gets the first fix within 3-5 seconds... nice
its working again
Hi guys, i flashed the radio "Radio_Murata_PPAS_1.58.21.23.rar" and since its back to full strength!
i also lost all my data cuz updating the radio also hard resets ur device;-)good luck folks and dont throw ur polaris away!
Works greaaat ! Thank you so much guys!!
Ok here is my story... I bought a Cruise but the first thing I did was to unlock it (without testing it before!). So when I tried it I thought "what this piece of ****... the reception is so bad!!" but thought it was normal so I was already thinking about selling it on eBay Then I found this forum....
I've just flashed it with Radio_Murata_PPAS_1.58.21.23 and it works like a charm now, so thank you very much!
ps: before finding this post I tried each rom radio I found! thx again!
You guys are great! I flashed the radio only Murata, and it fixed everything.
I'm an US expat working in China. The entire import industry for the Polaris shutdown these few weeks because of this problem. There will be many happy Chinese HTC dealers tomorrow. Wooohooo!
Hearty, hearty thanks!!!!!
superduper said:
if you have 4 bars in 2G mode, then nothing is wrong with your reception level. 3G mode is completely different from 2G mode all together. having 2-3 bars in 3G mode is perfectly normal. 3G coverage is week in general. You have nothing to be concerned about really.
In my situation I was having 1-2 bars in 2G mode and 1-2 bars in 3G mode. (Polaris). Also, in 3G mode signal frequently was degrated to the level where radio would automatically fallback to 2G mode and stay there. We have practicaly entire HTC range at our disposal. Every single HTC phone that has been manufactured Himalaya inclusive. As soon as I have noticed week GSM signal on Polaris, I have checked few others for the same issue, namely:
Kaiser, Wings, Niki, Excalibur, Cavalier, Himalaya, Pharos, Hermes, Trinity, VOX, Herald and few others.
Also, please note: Kaiser, Wings, Niki and Polaris were running indentical radio: stock standard 1.58.21.23. we keep our handsets consistent accross the board as much as we can.
Kaiser, Niki and Wings produced excellent reception quality results with full 3-4 bars in 2G and 3+ bars in 3G mode.(UMTS 2100 and HSDPA).
I have tested on 3 GSM networks in total.
At the same time, Polaris demonstrated very concerning results in both 2G and 3G mode. (see above).
That is why I have decided to further investigate this issue.
After flashing Murata PPAS radio, Polaris receives 3-4 bars in GSM mode indoors, full 4 bars outdoors, 3 bars indoors and 3-4 bars outdoors. This is perfectly in line with other phones based on the same hardware platform: Kaiser, Niki and Wings.
I hope it helps.
P.S. At this stage I come to conclusion that there are Polaris handsets that have issue and others that have not. No matter what radio they being flashed to. This is perfectly possible if manufacturer replaced some electronic chip in newer batches of phones. This is common practice for mass production. Therefore we have conflicting reports in both polls.
bottom line is: if your Polaris has no issues with GSM reception after non-Murta radio upgrade, then it will likely to keep good reception level with any radio.
Murata radio seems to address the issue with support for specific chip only in handset and will not improve reception level for every single Polaris out there.
Please accept my appologies for such a long winded post.
Click to expand...
Click to collapse
Yeah I extensively tested my Orbit 2 this weekend. I think I have no more problems now with it. So my vote to my own poll is actually wrong now... should be "... my 3G reception is back to normal and at full strength"
Thanks to everyone involved on Xda Dev!
At home with original rom I had 2 bars, after to Raramomo SFR and 1.64.08.21
still 2/1 bars in 3G, I have tested Murata and always 2/1 bars, so I have decided to keep 1.64.02.21 because I known its battery's drain and I known nothing about Murata.
Thanks a lot for you works
Murata radio is a life saver for wm6.1..awesome full 4 bars reception...highly recemmended for anyone have reception problems after updated their radio ..awesome
Just to clarify on this issue with low reception for some Polaris handsets:
Manufacturer has replaced some micro electronic components in some batches of Polaris.
Stock standard radio 1.58.21.23 and others has no support for those new components and therefore new handsets suffer low reception level issue.
1.58.21.23 radio Murata has support for new components included and maintains backward compatibility to earlier shipped handsets.
this radio will not affect ( improve or otherwise) reception quality for phones in older batches.
P.S. Radio is genuine.
Heyyooooo
Thank you VERY VERY VERY MUCH guys
My Polaris was born again
SecureGSM said:
1.58.21.23 radio Murata has support for new components included and maintains backward compatibility to earlier shipped handsets.
this radio will not affect ( improve or otherwise) reception quality for phones in older batches.
P.S. Radio is genuine.
Click to expand...
Click to collapse
So all new radios should be reconstructed from begining with these or similar settings?
harmsuploe said:
You guys are great! I flashed the radio only Murata, and it fixed everything.
I'm an US expat working in China. The entire import industry for the Polaris shutdown these few weeks because of this problem. There will be many happy Chinese HTC dealers tomorrow. Wooohooo!
Hearty, hearty thanks!!!!!
Click to expand...
Click to collapse
Great news, but too bad my dealer hadn't heard about it when I picked mine up. Can you please point to where you downloaded that rom and what you used to flash it? I tried the first of the two links above and the RUU is unreadable (??????)...
Thanks.
SecureGSM said:
Stock standard radio 1.58.21.23 and others has no support for those new components and therefore new handsets suffer low reception level issue.
Click to expand...
Click to collapse
My question is, why my (I got it early, I guess I have an old model) Polaris came shipped with 1.58.23.21 where the Murata Radio reads version number 1.58.21.23 which is lower and thus I assume older?
SecureGSM said:
Just to clarify on this issue with low reception for some Polaris handsets:
Manufacturer has replaced some micro electronic components in some batches of Polaris.
Stock standard radio 1.58.21.23 and others has no support for those new components and therefore new handsets suffer low reception level issue.
1.58.21.23 radio Murata has support for new components included and maintains backward compatibility to earlier shipped handsets.
this radio will not affect ( improve or otherwise) reception quality for phones in older batches.
P.S. Radio is genuine.
Click to expand...
Click to collapse
I think you are incorrect, I had other radio work on my polaris for little while in 3g before they dont work, I think it is got something to do with mty
Thank you for the great discovery. This Murata thing is working! I wanted to go with this device to the warranty, but i said to give this a shot, because my TC had the same simptoms discribed (only that i tested in GSM, i use 3g only for net).
Where i had signal between 70-80% (2-3 lines) now i have 100% (i use this percentage because i have batterystatus program that tells me in percentage). Where one hour ago my TC didn't discover any signal now it has 70% (2-3 lines).
I tested with dslreports.com/mspeed before and after:
GSM/GPRS: 29kbits before - 40kbits after
3g: 141kbits before - 200kbits after
My device information:
ROM VERSION: 1.25.405.1 WWE
ROM dare: 12/11/07
Radio Version: 1.58.21.23 (it writes the SAME version i had before, no murata no nothing)
Protocol version: 25.65.30.04W
I have to mention one thing: on my box (the box with the htc touch cruise in it), where it has the bar code, it writes Rev. A (from Revision A). I think maybe all devices with revision A will benefit from this radio and other revision not... please specify what it writes on your package.
Thanks again! Now I can say I am sattisfied with my investment (If you look in my posts I baught a s-h htc tytn I with battery drain problems... now is for sale for just 180 Euro in Romania... i can ship it if someone wants it)
thanks you for your help.
I had a bad reception in GSM mode.
I downloaded this rom.
Now in my room my reception is full (after 2-3 lines).
And my touch cruise detect a 3g area (no before this radio rom).
I try in my office this morning (no signal with the original rom).
I'am enjoy and this Rom resolve my problem.
Hello, im also expiriencing same reception problems, but in my system alredy says that i have radio rom 1.58.21.23, the phone never got flashed, can be alredy the murato radio rom ?!
If not, can i try the murato radio rom with the "original" installed rom that came with de device ?
Anyone knows where can i get this current rom i have or maybe back it up if i want to roll it back ?
Some users expirienced some attery drains after flash with murato... what about you guys ?
Regards, Ricardo.
yrsmart said:
Hello, im also expiriencing same reception problems, but in my system alredy says that i have radio rom 1.58.21.23, the phone never got flashed, can be alredy the murato radio rom ?!
If not, can i try the murato radio rom with the "original" installed rom that came with de device ?
Anyone knows where can i get this current rom i have or maybe back it up if i want to roll it back ?
Some users expirienced some attery drains after flash with murato... what about you guys ?
Regards, Ricardo.
Click to expand...
Click to collapse
did you buy "second-hand" so it might have been already used with a rom and been restored to "original" state before sold to you?
you can overwrite the rom even if it has the same version number.
i have no battery issues with the murata radio only rom.
I had purchased a second hand o2 xda neo. It had wm 5 on it . I updates it with wm 6.1 roms available here.I find that the gsm reception is very poor inside my home.I dont know whether this happened after the update. In my office it is quite good. Even when I am outside i have no problem. Only in my home the signal is very weak. can this be corrected by some registry tweaks or some software. or is it a hardware problem. and if so can i get it repaired. pls help...
what rom are you using and what radio was recommended for use with it. Sounds like a radio issue to me but plz tell me rom and radio. you can experiment using different radios found on the wiki to see whatworks best.
you can flash different radios without loosing data on the device.
I have tried with 2.19, 2.47, 2.69 roms. but no effect. I am trying today 2.07 let me see if that helps. Does IPL/SPL effect the singnal strength?
mmm it might be just one of those things, in that there is interferance within your house (my house is made from granite so reception is very poor), if recpetion is good elsewhere it is unlikely to be radio.
Is there 3G network there? The quality of service on 3G can be unpredictable at best of times.
Signal is not effected by IPL/SPL to my knowledge.
The results of 2.07.20 radio rom. It shows good signal but i feel that it does not update it when the signal is poor. In my office signal is good. So it showed full strength. I went home. There too it showed full strength. when i did soft rest to clear my doubt the signal was poor as in previous roms. Do you think that the antenna has some problem. Can it be replaced. i find an opening above the mirror( near the camers lens) for car antenna. Can this help? if so how?. 3G network is not available in my country(INDIA)
hey,
i think u might have to accept that the signal is just crap in your house... a bummer i know, but if youve tried various radios and signal is good elsewhere, it cant be the internal ariel.
have u tried flashing another rom, more recent build?
Not sure it will help but you never know... at the end of the day, signal is never constant in any one place.
But friend. The signal is good in other phones. If the signal is crap then it should affect other phones too.
I should have also said that the signal is never constant betwenn too phones in the same place. It depends on antenna hardware and the location of it, like signal is reduced whislt making a call if you place your hand and fingers in the wrong place.
I think it unlikely that is a hardware issue if your signal is fine in other areas. Sorry my friend i dont know what else to suggest having tried radios and roms.
The prophet is getting a little long in the tooth now, so be time for an update?
hey,
i've changed my network provider a few days ago. before the change and also now i'm using the Duttys Topaz WM6.5 Leo R0 WWE rom.
since i've changed the provider, i have problems with my radio reception. when i'm inside a building i mostly do not have any radio reception at all.
i've also tried another radio version and at the moment i've installed the original htc rom. still the situation is unimproved.
do you know why?
thanks for ur answers!
If you have changed provider...and your phone is the same, suddenly your network reception falls down.... then it's obvious what is causing the problem I suppose. Your operator doesn't have a proper coverage.
Yup, It's almost certainly your network
You've done all that you can to diagnose the issue you have; Essentially, you've got poor coverage compared to your old provider.
I'd contact them soon (today, if possible) and make them aware of the situation. If you're not happy, you can either spend money on a range extender (you may not be able to install these in your workplace), or change provider back. Call them sooner rather than later, though. They may have a small time period (in the UK called a "Cooling Off" period) before contracts become binding, allowing you to test services and make up your mind before you're tied in to the contract.
Fedex_cain said:
hey,
i've changed my network provider a few days ago. before the change and also now i'm using the Duttys Topaz WM6.5 Leo R0 WWE rom.
since i've changed the provider, i have problems with my radio reception. when i'm inside a building i mostly do not have any radio reception at all.
i've also tried another radio version and at the moment i've installed the original htc rom. still the situation is unimproved.
do you know why?
thanks for ur answers!
Click to expand...
Click to collapse
Did you test in the same building with other phones? Unfortunately, it seems that the diamond 2 don't receive in areas with low signal ...
luigug said:
Did you test in the same building with other phones? Unfortunately, it seems that the diamond 2 don't receive in areas with low signal ...
Click to expand...
Click to collapse
yes I did. my friends, who have the same provider, have a really high reception whereas I have none. so it can't be the coverage of the provider..
I don't know what to do :/
If it is not due to the hardware, HTC could solve the problem with a forthcoming version of radio or Rom.
I hope that this solution will be implemented with the next official ROM WM 6.5!
Hi
If others have good reception and yours is none with the same providers something is wrong somewhere,the HTC Touch Diamond 2 isn't that bad for reception, I've found quite good in very marginal areas.
You need to check your phone isn't set to just 3G, but Auto. It might be you have no 3G coverage but your phone is set not to switch to 2G which other phones you are comparing against are using.
To check this go to settings and click the Communications option, scroll down to Band and then make sure the settings are Auto and Auto. Has that helped.
Regards
Phil
Hey guys, came across this interesting technique the other day....
Been living in an area with poor 3G so tempted to try this but i still have warranty on my phone so i want to void it incase of the cracks, keyboard problems and other known bugs that plague this phone.
Has anyone tried this? Can you guys give us a brief of the results?
blog.whitesites.
com/How-to-Increase-Reception-on-Sony-Xperia-X1__633958291637656250_blog.
htm
(sorry about the spaces in the URL guys... cannot post url on new threads because of spam reasons)
I've seen the blog...
but i did the regular sony update on my phone yesterday (purchased my xperia x1i in july) and it seems to have improven the signal stregth like i saw outlined somewhere on the internet
hmmm.... i also did a Radio update from 1.14 to 1.16... still no change in reception. Maybe horrible reception area....
etalocohc said:
hmmm.... i also did a Radio update from 1.14 to 1.16... still no change in reception. Maybe horrible reception area....
Click to expand...
Click to collapse
probably your reception area. ^^
but higher radio-version doesn't automatically equal better reception. it depends on your provider and your local conditions. for some 1.16 is better, for some 1.14, for some even 1.12 (or is it 1.10?). there's also a hacked 1.17 from *some other htc-device* around. (since it's hacked, the version-number will still show 1.16 after flashing)
you have to try them all out, monitor your reception-quality (cell & gps) as well as the battery-drain it gives you.
using the rilphone according to radio-number is always a good idea, but: 1.16-rilphone breaks messaging and 1.17 doesn't exist for the x1. so you have to use 1.14-rilphone for radios 1.14 and above. (never use radios & rilphones posted in other device-threads!!!)