Related
My Dopod D810 from 3 drops calls regularly.
I think every single call will drop out after about 1-2 minutes. I also notice that when my phone is 'warm' from charging or other uses, the call can drop as quickly as 10 seconds into the call.
Initially it was suggested that the drop outs were due to my Phone > Band selection being set to 'Auto' but I have since changed this to Network Type=WCDMA and GSM/UMTS band=UMTS(2100+800).
But now I'm more inclined to think it has something to do with the device's temperature....
Any other ideas other than taking it back to 3?
Try changing the Radio ROM.
I had a similar problem after changing my Radio ROM from 1.41.00.11 to 1.46.00.11. Now I`m using 1.46.30.11 version and everything is OK. I even noticed a GPS signal level improvement.
I have the similar problem too. I m with 3 Australia. Upgraded to WM6 official ROM, still observing if call drop still happened.
If not, will take back for warranty repair
I am using a HTC-branded P3600 with the official HTC GPS-enabled WM5 ROM on the Vodafone UK network. With reasonable approximation I can say that I have 0 dropped calls (including calls made or received while in car).
My network type and band selections are both "auto".
Sometimes I make calls while the phone is charging via USB from a laptop (which makes it rather warm) but I haven't noticed any dropped calls in that situation either.
Radashka said:
Try changing the Radio ROM.
I had a similar problem after changing my Radio ROM from 1.41.00.11 to 1.46.00.11. Now I`m using 1.46.30.11 version and everything is OK. I even noticed a GPS signal level improvement.
Click to expand...
Click to collapse
Excellent idea. I'm currently using Radio version: 1.35.00.11...if I go to 1.4x - are these compatible with WM5?
anonimo said:
I am using a HTC-branded P3600 with the official HTC GPS-enabled WM5 ROM on the Vodafone UK network. With reasonable approximation I can say that I have 0 dropped calls (including calls made or received while in car).
Click to expand...
Click to collapse
Thank you anonimo - what radio version are you using?
BlackBeauty said:
Excellent idea. I'm currently using Radio version: 1.35.00.11...if I go to 1.4x - are these compatible with WM5?
Thank you anonimo - what radio version are you using?
Click to expand...
Click to collapse
I`m using a WM5 LVSW edition. Used it with 1.41.00.11 for 3 months without problems, changed to 1.46.00.11 for 2 days and encountered call drop issue, changed to 1.46.30.11 and not even a problem so far.
I am using my trinity with 1.41 and WM6 (AX3L) and I really never drop a call unless I step into an elevator. I am usually on UMTS or HSDPA living here in NYC and cannot complain about my service nor the phone.
BlackBeauty said:
Excellent idea. I'm currently using Radio version: 1.35.00.11...if I go to 1.4x - are these compatible with WM5?
Thank you anonimo - what radio version are you using?
Click to expand...
Click to collapse
I'm using version 1.35.00.11
Thanks for all the replies. Went ahead and upgraded ROM and Radio version to 3.00.707.16 and 1.46.30.11, respectively.
So far, no problems with call dropouts but I haven't made many long calls on it over the last 2 days but will keep assessing.
On the previous incarnation, I had also installed/uninstalled a LOT of programs over the 6 weeks I had had the phone so perhaps that contributed to the phone's instability too...
For me, it kinda worked the other way around...
I never experienced any call droppouts when I still had the original WM5 ROM with radio version 1.33.30.10 on my Dopod D810. (I'm with 3 in Australia)
After upgrading to the ANZ WM6 ROM with radio version 1.46.30.11, I can sometimes not even establish a connection as the call is dropped after the first ring or so. The other day I had to make a call 5 or 6 time to finish the conversation...
Is anybody else having similar issues AFTER upgrading?
Hi guys,
good to see that i'm not the only one that have call drop regularly.
Well, in fact, those are not always call drops.
Sometimes i miss calls and some other times, when i want to make a call, i see that my trinity's loosing the signal and starts to search for networks. Then i have to switch off the phone through the Connection Manager, then turn it on again so that i can make phone calls.
Are you experiencing the same on your device?
I'm still using Radio ROM 1.38.00.11
Do you guys have a link where to download the latest Radio ROM so that i can try it on my Trinity?
Thanks.
boy_in_oz said:
Is anybody else having similar issues AFTER upgrading?
Click to expand...
Click to collapse
Yep, I experience drops after upgrading... But the strange thing is... even after downgrading to the shipped rom... still drops... ARRGHHHHHH
I'm just going to try another rom I think... not sure yet. Have switched my band from auto to fixed. First gonna see what happens.
Some said it is due to 3G/3.5G trying to establish a data connection (most likely for push mail) and in doing so the phone function is disabled. I did not verify this claim.
If anyone wants to test it, you might want to try:
1. disabling 3G and 3.5G
2. disabling data connection
and tell us the results!
solitary said:
Some said it is due to 3G/3.5G trying to establish a data connection (most likely for push mail) and in doing so the phone function is disabled. I did not verify this claim.
If anyone wants to test it, you might want to try:
1. disabling 3G and 3.5G
2. disabling data connection
and tell us the results!
Click to expand...
Click to collapse
I will disable HSDPA. But I cannot disable my data connection because that's THE reason I bought my device for (using it for pushmail but I can use that with UMTS/GPRS connection also, don't need HSDPA for it).
I have found if I have network on AUTO i cant make calls, phone call drops straight away.
Switching to GSM allows me to make calls, but then I have no 3G
Found that radio rom 1.46.00.11 has no calls dropping for me. So I'm gonna stick with that one.
Cheers.
Arilexed said:
Found that radio rom 1.46.00.11 has no calls dropping for me. So I'm gonna stick with that one.
Cheers.
Click to expand...
Click to collapse
Just updated to radio rom 1.41.00.11, first few calls on UMTS dropped, then after a reset calls now working.
Arilexed said:
Found that radio rom 1.46.00.11 has no calls dropping for me. So I'm gonna stick with that one.
Cheers.
Click to expand...
Click to collapse
I have this ROM actually installed in my Trinity, and i still have call drops regularly
Once more today, it started to ring, then lost signal.
I'm wondering how much people has the same issue.
I used to have the same problem. I've reflashed my phone so many times coz of that.
But it seems like my problem's finally fixed
I'm using the most updated PDAVIET wm6 rom with Radio: 1.50.08.11
Been using that for about 2 weeks, haven't had a call drop since.
However I have had a few hangs here and there.
I run a lot of apps so the memory is pretty low most of the time. Yet for some reason I'm not getting any call drops so I'm happy. (Finally able to talk for like 15 mins without breaking up)
just fyi i'm also with 3, and don't have that band setting since I luv HSDPA yet certain areas only got Telstra reception...
Calls drop out
Hi, I'm in Sydney with 3 and haven't had any problems at all with the shipped WM5. After upgrading to the latest official WM6 ROM version 3.00.707.18 from the Dopd site things went bad with phone calls and weak signals.
Now upgraded the Radio to version 1.50.08.11 and everything's back to how it 's supposed to be.
Cheers and good luck.
hey guys...this is my first post here...
my pda2k keeps on dropping signals and sometimes halt during a call...
at first.....as instructed..2 time restarting solved the problem..
can you guys plzz help me out.......im using wm6
thnx in advance
What version of Radio do you using ? Try to upgrade to the last version.
my BA info is as follows
ROM version 5.60.00 WWE
radio version 1.12.00
well from where can i get the latest version of radio??
wel..i found it..and i am upgrading radio...
less see what happens
.....upgraded to 1.15.00
....no success......
im not the first one to have this problem..it ws in 2003. 2005 and now in wm 2006 now....
dunno what to do.....dont wanna throw away my pda2k
Maybe it is an hardware problem?
If your problem is in WM2003, WM5 and WM6, just get the phone to a repair or a recycle center....
but the thing is ..it was working fine....
and after installing a resh rom...it works for like 2 days with no problem...
im sure that its not hardware issue....
its the same problem....which everyone esle is having in this forum..abt signal dropping...dun think tat this harware problem can come to lot ov ppl at the same time...
the problem is with the phone company...
my pda2k also gives me similar problems...
but when i'm travelling to some other countries and using a local sim card there... i do not see any such problem... even while roaming sometimes... i do not see any problem with the current sim card.
i think it is the home service provider which has the problem.
If you have signal dropping, replace the flex cable.
The flex cable signal dropping is a common problem to any slide phone.
In fact I slide the phone halfway to test the signal if it will drop or not.
No signal drop means good flex cable.
Same case with Nokias and other phones.
I've had my friend's BA flex cable replaced and signal drop is solved.
also, one old battery can do that issue.
with my older battery, it used to cut connections sometimes. with the new one, keep connection.
hmm...but the thing is...that this fone was working fine in my country i.e Pakistan..but its giving problem here in canada.......and it actually came from canada before....
i dont know what to do....there were also issues like that with my imate-Pocket pc before...and now same is with PDA2k...
i have chaged a lot of sims...but no success.......
I personally believe that there is a bug on the radio dll.
If you are using WM2003, try this workaround to see if it helps: http://forum.xda-developers.com/showthread.php?t=340557
In your case, activate only the 1.900Mhz band or the 850 / 1900 band only. I believe that the former is better, though.
I've been only using it for the last 2 days, but so far so good.
JP
Well same problem here in Bulgaria. We have 3 Telecoms. Unfortunately i have subscription to one of them and some times like every couple of months I have the same problem. Green light blinking, but when someone is calling me - out of service. It rings, but after i pick up - it drops the call and gives "No service" This last for about a day or so. When i switch sim cards to another service provider - it works fine. The same thing happens when I travel from one town to another. I thing this is due to poor software configuration in the GSM towers. Overall for three years this happens to me like 10-15 times for couple of hours to one day. And I have this problem only with one provider only. No work around as far as i know.. Sorry
signal problem partially solved.
JPBRA said:
I personally believe that there is a bug on the radio dll.
If you are using WM2003, try this workaround to see if it helps: http://forum.xda-developers.com/showthread.php?t=340557
In your case, activate only the 1.900Mhz band or the 850 / 1900 band only. I believe that the former is better, though.
I've been only using it for the last 2 days, but so far so good.
JP
Click to expand...
Click to collapse
Guys,
Definitely the problem is software. I'm from Brazil and my operator is TIM. I tried many ROMs (at least 10) with the same symptom: if the phone misses the signal, I get into troubles to find the signal again and it keeps finding another operator instead TIM (in my case it only finds Vivo - which is 850Mhz).
After those many trials, I found a ROM that solves the problem partially. It's the PV DVH 19701 ( http://forum.xda-developers.com/showthread.php?t=390008&highlight=19701 )
With this ROM, it still looses the signal when on a place where the signal is not present and don't find while returning to a place which the signal is present, BUT, I just tap the antenna on the top of the screen, tap settings > network and finally tap "find network" and VOILA, the signal is back without much pain!!
One more thing is a little change on the registry according to a recommendation from Microsoft. Using one registry editor, go to:
HKCU\ControlPanel\Phone and change the value for "Features" parameter from 204c7d8 to 206c7d8. Remember that before you change, you need to choose the view mode to hexadecimal.
That's it folks...have fun!
Here are the files which brought some people's Touch Cruise back to life.
Warning: Don't forget to HardSPL before using these!!!
---
This is all the stuff you need:
Murata Radio-ONLY ROM:
http://rapidshare.com/files/141524518/Radio_Murata_PPAS_1.58.21.23.rar
Custom RUU (by udK) to avoid hardreset after flashing:
http://forum.xda-developers.com/showthread.php?t=376119
---
Optional links for reading if you are interested:
Original shipped ROM by Murata Electronics:
Warning: This ROM will change your language to Russian, if you have only reception problems, use Radio-ONLY ROM above!
http://rapidshare.com/files/141527497/RUU_Polaris_HTC_RUS_1.25.411.1_radio_sign_25.65.30.04_1.58.21.23_polaris_murata_Ship.exe
----------
if you have 4 bars in 2G mode, then nothing is wrong with your reception level. 3G mode is completely different from 2G mode all together. having 2-3 bars in 3G mode is perfectly normal. 3G coverage is week in general. You have nothing to be concerned about really.
In my situation I was having 1-2 bars in 2G mode and 1-2 bars in 3G mode. (Polaris). Also, in 3G mode signal frequently was degrated to the level where radio would automatically fallback to 2G mode and stay there. We have practicaly entire HTC range at our disposal. Every single HTC phone that has been manufactured Himalaya inclusive. As soon as I have noticed week GSM signal on Polaris, I have checked few others for the same issue, namely:
Kaiser, Wings, Niki, Excalibur, Cavalier, Himalaya, Pharos, Hermes, Trinity, VOX, Herald and few others.
Also, please note: Kaiser, Wings, Niki and Polaris were running indentical radio: stock standard 1.58.21.23. we keep our handsets consistent accross the board as much as we can.
Kaiser, Niki and Wings produced excellent reception quality results with full 3-4 bars in 2G and 3+ bars in 3G mode.(UMTS 2100 and HSDPA).
I have tested on 3 GSM networks in total.
At the same time, Polaris demonstrated very concerning results in both 2G and 3G mode. (see above).
That is why I have decided to further investigate this issue.
After flashing Murata PPAS radio, Polaris receives 3-4 bars in GSM mode indoors, full 4 bars outdoors, 3 bars indoors and 3-4 bars outdoors. This is perfectly in line with other phones based on the same hardware platform: Kaiser, Niki and Wings.
I hope it helps.
P.S. At this stage I come to conclusion that there are Polaris handsets that have issue and others that have not. No matter what radio they being flashed to. This is perfectly possible if manufacturer replaced some electronic chip in newer batches of phones. This is common practice for mass production. Therefore we have conflicting reports in both polls.
bottom line is: if your Polaris has no issues with GSM reception after non-Murta radio upgrade, then it will likely to keep good reception level with any radio.
Murata radio seems to address the issue with support for specific chip only in handset and will not improve reception level for every single Polaris out there.
Please accept my appologies for such a long winded post.
mavvy4ever said:
Hi guys,
I stumbled across this thread... and it seems that there are already a few people who tried to flash the Russian ROM and after that flushing a WWE ROM without radio and they reported that their Polaris was working again after that...
I am currently a little too anxious to try out myself with my Orbit 2 but I thought it would be an idea to point this possible solution in a separate thread and for those who have tried it, please vote so we have a better overview if this is a fix or not...
[edit]
I tried the Radio-only first (after I did the HardSPL flash) but I still get only 2 bars 3G signal strength. Only outdoors it's 4 bars and when walking it's changing between 3 and 4 bars. 2G (GSM) is always at 4 bars inside and outside.
After that I flashed the complete Russian ROM but everything stays the same. Also after hardresetting the device. Even after flashing it again and again :|
Now I think I tried every option which I found on this xda forums several times... maybe any1 has another idea?
Click to expand...
Click to collapse
No need for apologies well it gives me a better feeling that my Orbit2 is not really that bad, though I remember I had better reception in original state. Currently I'm trying to figure out why TomTom does not get any satellites. I have updated latest data with QuickGPS and chose Built-In GPS...
[edit]
took about half an hour to get the initial first gps fix... but from then on, it gets the first fix within 3-5 seconds... nice
its working again
Hi guys, i flashed the radio "Radio_Murata_PPAS_1.58.21.23.rar" and since its back to full strength!
i also lost all my data cuz updating the radio also hard resets ur device;-)good luck folks and dont throw ur polaris away!
Works greaaat ! Thank you so much guys!!
Ok here is my story... I bought a Cruise but the first thing I did was to unlock it (without testing it before!). So when I tried it I thought "what this piece of ****... the reception is so bad!!" but thought it was normal so I was already thinking about selling it on eBay Then I found this forum....
I've just flashed it with Radio_Murata_PPAS_1.58.21.23 and it works like a charm now, so thank you very much!
ps: before finding this post I tried each rom radio I found! thx again!
You guys are great! I flashed the radio only Murata, and it fixed everything.
I'm an US expat working in China. The entire import industry for the Polaris shutdown these few weeks because of this problem. There will be many happy Chinese HTC dealers tomorrow. Wooohooo!
Hearty, hearty thanks!!!!!
superduper said:
if you have 4 bars in 2G mode, then nothing is wrong with your reception level. 3G mode is completely different from 2G mode all together. having 2-3 bars in 3G mode is perfectly normal. 3G coverage is week in general. You have nothing to be concerned about really.
In my situation I was having 1-2 bars in 2G mode and 1-2 bars in 3G mode. (Polaris). Also, in 3G mode signal frequently was degrated to the level where radio would automatically fallback to 2G mode and stay there. We have practicaly entire HTC range at our disposal. Every single HTC phone that has been manufactured Himalaya inclusive. As soon as I have noticed week GSM signal on Polaris, I have checked few others for the same issue, namely:
Kaiser, Wings, Niki, Excalibur, Cavalier, Himalaya, Pharos, Hermes, Trinity, VOX, Herald and few others.
Also, please note: Kaiser, Wings, Niki and Polaris were running indentical radio: stock standard 1.58.21.23. we keep our handsets consistent accross the board as much as we can.
Kaiser, Niki and Wings produced excellent reception quality results with full 3-4 bars in 2G and 3+ bars in 3G mode.(UMTS 2100 and HSDPA).
I have tested on 3 GSM networks in total.
At the same time, Polaris demonstrated very concerning results in both 2G and 3G mode. (see above).
That is why I have decided to further investigate this issue.
After flashing Murata PPAS radio, Polaris receives 3-4 bars in GSM mode indoors, full 4 bars outdoors, 3 bars indoors and 3-4 bars outdoors. This is perfectly in line with other phones based on the same hardware platform: Kaiser, Niki and Wings.
I hope it helps.
P.S. At this stage I come to conclusion that there are Polaris handsets that have issue and others that have not. No matter what radio they being flashed to. This is perfectly possible if manufacturer replaced some electronic chip in newer batches of phones. This is common practice for mass production. Therefore we have conflicting reports in both polls.
bottom line is: if your Polaris has no issues with GSM reception after non-Murta radio upgrade, then it will likely to keep good reception level with any radio.
Murata radio seems to address the issue with support for specific chip only in handset and will not improve reception level for every single Polaris out there.
Please accept my appologies for such a long winded post.
Click to expand...
Click to collapse
Yeah I extensively tested my Orbit 2 this weekend. I think I have no more problems now with it. So my vote to my own poll is actually wrong now... should be "... my 3G reception is back to normal and at full strength"
Thanks to everyone involved on Xda Dev!
At home with original rom I had 2 bars, after to Raramomo SFR and 1.64.08.21
still 2/1 bars in 3G, I have tested Murata and always 2/1 bars, so I have decided to keep 1.64.02.21 because I known its battery's drain and I known nothing about Murata.
Thanks a lot for you works
Murata radio is a life saver for wm6.1..awesome full 4 bars reception...highly recemmended for anyone have reception problems after updated their radio ..awesome
Just to clarify on this issue with low reception for some Polaris handsets:
Manufacturer has replaced some micro electronic components in some batches of Polaris.
Stock standard radio 1.58.21.23 and others has no support for those new components and therefore new handsets suffer low reception level issue.
1.58.21.23 radio Murata has support for new components included and maintains backward compatibility to earlier shipped handsets.
this radio will not affect ( improve or otherwise) reception quality for phones in older batches.
P.S. Radio is genuine.
Heyyooooo
Thank you VERY VERY VERY MUCH guys
My Polaris was born again
SecureGSM said:
1.58.21.23 radio Murata has support for new components included and maintains backward compatibility to earlier shipped handsets.
this radio will not affect ( improve or otherwise) reception quality for phones in older batches.
P.S. Radio is genuine.
Click to expand...
Click to collapse
So all new radios should be reconstructed from begining with these or similar settings?
harmsuploe said:
You guys are great! I flashed the radio only Murata, and it fixed everything.
I'm an US expat working in China. The entire import industry for the Polaris shutdown these few weeks because of this problem. There will be many happy Chinese HTC dealers tomorrow. Wooohooo!
Hearty, hearty thanks!!!!!
Click to expand...
Click to collapse
Great news, but too bad my dealer hadn't heard about it when I picked mine up. Can you please point to where you downloaded that rom and what you used to flash it? I tried the first of the two links above and the RUU is unreadable (??????)...
Thanks.
SecureGSM said:
Stock standard radio 1.58.21.23 and others has no support for those new components and therefore new handsets suffer low reception level issue.
Click to expand...
Click to collapse
My question is, why my (I got it early, I guess I have an old model) Polaris came shipped with 1.58.23.21 where the Murata Radio reads version number 1.58.21.23 which is lower and thus I assume older?
SecureGSM said:
Just to clarify on this issue with low reception for some Polaris handsets:
Manufacturer has replaced some micro electronic components in some batches of Polaris.
Stock standard radio 1.58.21.23 and others has no support for those new components and therefore new handsets suffer low reception level issue.
1.58.21.23 radio Murata has support for new components included and maintains backward compatibility to earlier shipped handsets.
this radio will not affect ( improve or otherwise) reception quality for phones in older batches.
P.S. Radio is genuine.
Click to expand...
Click to collapse
I think you are incorrect, I had other radio work on my polaris for little while in 3g before they dont work, I think it is got something to do with mty
Thank you for the great discovery. This Murata thing is working! I wanted to go with this device to the warranty, but i said to give this a shot, because my TC had the same simptoms discribed (only that i tested in GSM, i use 3g only for net).
Where i had signal between 70-80% (2-3 lines) now i have 100% (i use this percentage because i have batterystatus program that tells me in percentage). Where one hour ago my TC didn't discover any signal now it has 70% (2-3 lines).
I tested with dslreports.com/mspeed before and after:
GSM/GPRS: 29kbits before - 40kbits after
3g: 141kbits before - 200kbits after
My device information:
ROM VERSION: 1.25.405.1 WWE
ROM dare: 12/11/07
Radio Version: 1.58.21.23 (it writes the SAME version i had before, no murata no nothing)
Protocol version: 25.65.30.04W
I have to mention one thing: on my box (the box with the htc touch cruise in it), where it has the bar code, it writes Rev. A (from Revision A). I think maybe all devices with revision A will benefit from this radio and other revision not... please specify what it writes on your package.
Thanks again! Now I can say I am sattisfied with my investment (If you look in my posts I baught a s-h htc tytn I with battery drain problems... now is for sale for just 180 Euro in Romania... i can ship it if someone wants it)
thanks you for your help.
I had a bad reception in GSM mode.
I downloaded this rom.
Now in my room my reception is full (after 2-3 lines).
And my touch cruise detect a 3g area (no before this radio rom).
I try in my office this morning (no signal with the original rom).
I'am enjoy and this Rom resolve my problem.
Hello, im also expiriencing same reception problems, but in my system alredy says that i have radio rom 1.58.21.23, the phone never got flashed, can be alredy the murato radio rom ?!
If not, can i try the murato radio rom with the "original" installed rom that came with de device ?
Anyone knows where can i get this current rom i have or maybe back it up if i want to roll it back ?
Some users expirienced some attery drains after flash with murato... what about you guys ?
Regards, Ricardo.
yrsmart said:
Hello, im also expiriencing same reception problems, but in my system alredy says that i have radio rom 1.58.21.23, the phone never got flashed, can be alredy the murato radio rom ?!
If not, can i try the murato radio rom with the "original" installed rom that came with de device ?
Anyone knows where can i get this current rom i have or maybe back it up if i want to roll it back ?
Some users expirienced some attery drains after flash with murato... what about you guys ?
Regards, Ricardo.
Click to expand...
Click to collapse
did you buy "second-hand" so it might have been already used with a rom and been restored to "original" state before sold to you?
you can overwrite the rom even if it has the same version number.
i have no battery issues with the murata radio only rom.
I've copied this from the Vodafone (UK) forum - but I don't seem to be the only one with a proble... Any help would be greatly appreciated!
I've had my HD2 for just a few days now and I can honestly say that unless something is sorted soon I won't be using it much longer! I have exactly the same problem in both DT1 and BH20 post codes. Singal is good and strong when the device is left on a desk/table etc... I can have FULL signal but lift the device up and it drops to 3, 2, 1 and then no signal...
I can make perfect phone calls using hands free, but can't even send or recieve a text if I pick the phone up. We're talking less than 24" of movement here so it has to be device related!
Comparing this to the HTC Diamond. The Diamond although showing slightly less signal (2-3bars) is much more stable and non-reactive to being handled.
I'm using the very latest updates with HSDPA/HSUPA disabled.
It would seem that HTC has dropped the ball here.
(HSPL - ROM 1.66)
Vodafone thread - http://forum.vodafone.co.uk/index.php?showtopic=48152&st=0
I replied to your post in the Vodafone forum assuming you were still on the stock 1.43 ROM, but if you are on 1.66 then I am not sure what to suggest as you mentioned that it happens in multiple areas which seem to be a fair way apart and therefore would be on different transmitters (unless you are unfortunate enough to be in several areas all suffering from faulty cell-towers).
I know mine drops a bar when I pick it up but not 2 to 3 and then to no signal...
Maybe you should contact HTC about a replacement? Dont bother with Vodafone as they'll offer you a Blackberry 9700 if they cant fix it...
SOunds faulty to me. There is sometimes a small drop in signal for me when the phoe is cupped in my hand, but not more than 1 bar, usually none.
I'd get on to your provider for a warranty replacement.
Nothing such here. And I'm in a low reception place here, seems it even does better than my previous Kaiser.
Seems that Vodafone is a bit of a crappy network in terms of its compatibility with phones! If it's not text messages staying in the outbox it's data disconnecting/not working and no picture messaging NOW rubbish signal....jeez. I've been on T-Mobile with the HD2 since it arrived in november and haven't had one single problem with texts, data, signal....anything. I've had two different handsets in that time too since I sold the first upgrade.
In all seriousness though I do also have a prototype pro.three (pre-release HD2) and that suffers from low signal/signal dropout so in this instance it seems that you have a faulty unit.
I do hear a lot of moaning Voda users on these forums though which makes me quite likely to steer clear when I get my upgrade in a few weeks.
Link added:
Vodafone thread - http://forum.vodafone.co.uk/index.php?showtopic=48152&st=0
It doesn't look like its JUST my phone here...
Outside this problem is not half as bad.
Lots of people across the world are having problems with the SMS thing.
Its also not limited to the HD2 handset as I had it on Kaiser when I updated that handset to WM6.5
Is the 2.07 radio much better? I'm currently using 2.06 at the moment...
dan_t said:
Is the 2.07 radio much better? I'm currently using 2.06 at the moment...
Click to expand...
Click to collapse
signal reception seems better (vodafone) however a few including me have an isue of static noise when someone speaks. I have this on 2.07 and 2.08 radios - not sure if its network related. I'm using a custom rom, and have no choise but to use 2.07 or higher, unless i revert back to a previous rom.
ardsar said:
signal reception seems better (vodafone) however a few including me have an isue of static noise when someone speaks. I have this on 2.07 and 2.08 radios - not sure if its network related. I'm using a custom rom, and have no choise but to use 2.07 or higher, unless i revert back to a previous rom.
Click to expand...
Click to collapse
I've tried the 2.07 radio and its not noticably better
I've now made my own thread over at Vodafone... it'll be interesting to see what they have to say about it!
http://forum.vodafone.co.uk/index.php?showtopic=52093
If you can flash ROMs try Leo Lite V2.2 WWE with the 2.08.50.08_2 radio.
I'm in a very patchy area and behind solar glass and the above setup gives me signal strength and stability better than any other ROM/radio combo or phone I have ever had. This includes many other HTC and Nokia phones.
I never seem to miss a call now and the SMS problemis gone although I believe that is partly to do with the cooked ROM setup.
Also I can pull in H and 3G signals that I could not before.
pa49 said:
If you can flash ROMs try Leo Lite V2.2 WWE with the 2.08.50.08_2 radio.
I'm in a very patchy area and behind solar glass and the above setup gives me signal strength and stability better than any other ROM/radio combo or phone I have ever had. This includes many other HTC and Nokia phones.
I never seem to miss a call now and the SMS problemis gone although I believe that is partly to do with the cooked ROM setup.
Also I can pull in H and 3G signals that I could not before.
Click to expand...
Click to collapse
Does the ROM actually play any part in this though or is it just the RADIO upgrade? I've just gone over to 2.08 but using the stock HTC 1.66 ROM
have you checked that the battery cover is on correctly? there are to prongs on the inside of it that make it part of the arial
dan_t said:
Does the ROM actually play any part in this though or is it just the RADIO upgrade? I've just gone over to 2.08 but using the stock HTC 1.66 ROM
Click to expand...
Click to collapse
The Rom affects the sms issue (I believe) and my current LeoLite ROM (now 2.3) shows no sms problem and sits well with the radio I mentioned as it unlocks the extra memory.
Addendum
There is a link with ROM and radio through the rilphone.dll that is cooked in to the ROMs.
e.g. The correct rilphone for T-mobileUK will assist in accessing the T-mobile network with the correct protocols required for the services on that network. And same would go for all other operators (who may or may not have their own rilphone file configured to their requirements). I am unaware of any signature that would differentiate between the files, however, it's safe to assume that a rilphone.dll extracted from a stock T-mobileUK ROM would be the appropriate one for their network access.
I haven't seen a lot of experimentation on this although I have tried out various files on the ROMs I have flashed without any real conclusion emerging.
The combination that I mention is just a solid setup that works well for me on my operators network in my location.
Hi guys, i know this is a common problem amongst some of us, there are several threads discussing the connection drops but please there must be someone out there who knows something about it.
Basically with HSDPA enabled, the connection will last a random period of time before disconnecting by itself and displaying: cannot connect for an unknown reason.
When HSDPA is turned off, only 3G is used, although this works fine, it is fairly slower.
I am on T-Mobile UK, I have phoned their technical support, we have established it is not the sim card but the phone itself and have tried a variety of steps to solve this, for example receiving band settings for WCDMA, this has not fixed the problem.
I have tried changing the username and password combinations and have tried every combination of every advanced network option. I have used the T-Mobile stock rom 1.43, official HTC ROM 1.66, duttys hg, energyROM, artemis 5.0 and artemis 5.5 (would recommend btw) using MTTY before every flash, and every single different radio combination.
Myself, and many people here would be very grateful for any help posted.
Thanks in advance
Why don't you try Settings > Connections > Advanced network > GPRS tab > change from PAP to CHAP.. and reset... or viceversa.. that helped for me..
Thanks for the post, i've tried all that i've tried all advanced settings, at most they last for a day or so but after a while the connection dropouts seem to worsen
Ok ive just gotten off the phone for the third time with the technical support
basically what they've said is that the hsdpa WILL disconnect because the mobile towers simply can't handle the traffic.
He said in his honest opinion I should disable it because it simply won't work well and there is no fix.
Taking the piss juuuuust a little bit
Mine on t-mobile uk will show H, but usually drop down to 3G. It won't give me an error when it drops down though.
It sounds like its not transferring from H to 3G.
To be honest, i was unaware t-mobile ran HSDPA till I got my HD2 (never showed on my BB).
mine switches between 3G and H too, this happens when the connection is being used (for example loading a web page) when the job is finished (page has finished loading) it turns back to 3G right?
are you saying that your connection never disconnects?
may i ask which radio and rom you are using?
thanks!
For my personal experience, I have for over a month, on versions 1.48, 1.66 by HTC, artemis versions, versions of other French chefs. had no problems,
Login Exchange push 24/24 without any cuts, I solicited the network with opera I passed automatically 3g H, and since February it to completely fall with the problems that everyone encounters (lost connection for several minutes , unable to connect to 3G without hard reset)
to remove the sim chip, I try with another chip of the same operator, another chip from another operator, the problem is still there.
For several days I have also continued a Touch HD, it faces no problems, no problems in connection 24/24.
In short, impossible to challenge any operator, any base station, any sim card.
It is then that the problem come from HD2:
-Software: We all try every combination of rom and radio rom possible.
It is the hardware, maybe the chip integrated into a concern for design, manufacturing concerns on some series, may be dysfunctional due to incompatibilitée between several chips of the phone, short, HTC should look into the problem.
cgrec92 said:
mine switches between 3G and H too, this happens when the connection is being used (for example loading a web page) when the job is finished (page has finished loading) it turns back to 3G right?
are you saying that your connection never disconnects?
may i ask which radio and rom you are using?
thanks!
Click to expand...
Click to collapse
correct, it never disconnects.
It will switch seemlessly between them, when using or not using.
same one it came with. O2 HD2.
ROM 1.43.206.4 (70315) WWE
RADIO 2.04.50.22_2
I've also been struggling with this problem ever since I got my HD2 three weeks ago. However it seems like only a few people experience this.
My case is exactly like cgrec92 described. I'm on a 3.5G network in Denmark (3 Mobile), the phone shows the 3G connection at all times. When things do work and I use Opera/weather/Twitter/email etc, the symbol changes to H and I know the data connection is functioning. I can be using this for a whole hour without any problems.
However, if I put the phone down for a while and then pick it up again to use one of its data services, very often it does not connect to 3.5G (or H) anymore. It will still show the 3G icon on the screen, but there's no data connection. Then I go to Connection Manager and I can see that data connection shows as Off - and after a few seconds it goes back to On by itself That does not mean the problem is solved, as the phone still fails to establish any data connection. What I need to do then is manually turn off data connection and re-enable it again, which makes the 3G symbol immediately change to H. Then everything starts working again - until the next time it stops working...
I contacted the HTC customer service and they said it might be a driver-related issue, recommended a hard reset. I did that and for a few hours I thought it solved the problem, but no, data connection still disconnects by itself.
I spoke to 3 Mobile's technical service and they told me to update my software, which I had already done previously (I'm running stock 1.66 ROM Danish). They also said they never received any such complains about the HD2.
Like cgrec92 I've also played with all kinds of network/band settings, but it did not make any difference.
***
One question: isn't the phone supposed to automatically connect via EDGE when it cannot connect via HSDPA? Because in my case it will only establish data connection via H, never EDGE.
Any advice is greatly appreciated!
My take on this FWIW
It's not the phone!
It's the radio ROM installed.
I live in an an area where T-mobile say I can't get HSDPA.
However, I know that I can. How? Because 3 network uses the same local cell and transmitter as T-mobile and their signal will rip your eyes out!!!!!!!!!
All information obtained from a good friend of mine who works for BT, who, service manage the cells for the networks.
Plus, in this location, the cell traffic is then handled by BTs digiatal backbone which takes it who knows where after that.
So I have a very isolated situation in which I know there is a decent HSDPA signal, but I have had trouble with drop outs on my two previous phones (Nokis 5800 and HTC Touch Diamond 2) and originally on my two T-mobile mobile broadband feeds using Huawei E220 cell network modems.
All fixed when I finally found the right Radio and flashed it on the phones and unlocked and flashed the latest modem firmware.
My broadband connections are always on and never drop out and my HSDPA signal on my HD2 is through the roof!
To further emphasise the point all the equipment is used (when home based) behind solar glass which is notorious for blocking mobile phone signals.
Land on the best one and you will get incresed battery life as well.
Bottom line is try the latest radios (2.08.50.08_02 in my case) and I think you may be surprised at the results.
Current result of speed test 09.31 hours
ADSLSPEED.COM | Speed Test
3 minutes later
ADSLSPEED.COM | Speed Test
I have the same problem with the connection dropping. What I did to make it work was to disable HDSPA and putting GPRS to CHAP instead of PAP, and so far I have no problems at all
Thanks for the reply and tips. I also did the same earlier today, except that I did not change PAP to CHAP :O. I was waiting until tomorrow before I posted any results, but I gotta say so far the connection has been stable just like yours.
I also called HTC's customer service in Denmark and the fellow I spoke to was very helpful but he said he has never heard about such problems. He sent me updated network settings via sms, but it did not fix the problem.
I mean, only some users around the world suffer from this problem, right? So what is it that's wrong with our devices? Is it a production fault? If I exchange my phone for a brand new one maybe I won't be unlucky again? When 3 DK finally told you the problem was unfixable, did they mention other users with the same issue? Did they ever offer to replace your phone?
DORMIU said:
Thanks for the reply and tips. I also did the same earlier today, except that I did not change PAP to CHAP :O. I was waiting until tomorrow before I posted any results, but I gotta say so far the connection has been stable just like yours.
I also called HTC's customer service in Denmark and the fellow I spoke to was very helpful but he said he has never heard about such problems. He sent me updated network settings via sms, but it did not fix the problem.
I mean, only some users around the world suffer from this problem, right? So what is it that's wrong with our devices? Is it a production fault? If I exchange my phone for a brand new one maybe I won't be unlucky again? When 3 DK finally told you the problem was unfixable, did they mention other users with the same issue? Did they ever offer to replace your phone?
Click to expand...
Click to collapse
Erm!
It's your radio!
But, I think I did say that in a previous post.
You had a helpful fellow who sent you updated settings?
And he thought that was going to fix your problem?
That was helpful!
It's your radio!
The technicalities are beyond a customer assistant at the end of a phone. They work from a script.
I'll send you the settings.
Have you done this?
Have you done that ?
Never heard of anyone else with your problem!
It's your radio!
T-mobile uses PAP protocol (at least they do here in the UK) and it's a handshake protocol so changing that won't really do anything to the signal definition.
You have it or you don't.
It's your radio!
There is no "production fault".
You are not "lucky" or "unlucky".
You are in an area where you will suffer from this because of the ???????
THE RADIO!
I think I have made my point.
If it turns out that you don't have a radio issue then please feel free to admonish me.
Until then----------
It's your radio!
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Yes, I was about to mention something similar. I haven't tried combining different ROMS & Radios myself, but I know people like cgrec92 who have with no good results.
And if it is the radio, then every 3 Denmark user like me would be experiencing the same problem, correct? I don't think that's the case. Actually when you read the forums you will find users from different countries with this problem, and they/we are not the only ones with a certain combination of ROM/Radio.
So yes, by disabling HDSPA I finally managed to have a stable data connection (but no 3.5G, obviously). At this point no one seems to know the cause of this issue, but I suppose it's naive to expect a future ROM to solve it, after all it's not a widespread problem. Is HTC even working on it? Are we sure it's not our devices that are faulty?
I honestly have no idea, but I cannot just accept this problem and live with it after all the money I put into this phone. That's why I brought up the possibility of having it exchanged for a brand new one in hopes that it will not have this problem.
Any ideas?
cgrec92 said:
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Click to expand...
Click to collapse
The post by pa49 was to DORMIU.
I'll pm you my t-mobile settings.
And I cant use the connection setup, being an O2 HD2, it only allows selection of O2.
cgrec92 said:
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Click to expand...
Click to collapse
I referred to my radio in my previous post -20.08.50.08_02.
My OS ROM is Leo Lite 3.
Connection setup used and no further settings.
My explanation for this is the fringe nature of the received signal.
The radio its constantly 'hunting' for a signal and the radio software has difficulty in locking on.
BTW OS ROM and settings ready don't affect the efficiency of the radio signal.
MidnightDraven said:
The post by pa49 was to DORMIU.
I'll pm you my t-mobile settings.
And I cant use the connection setup, being an O2 HD2, it only allows selection of O2.
Click to expand...
Click to collapse
I appreciate the help, but he doesn't seem to understand the issue here. It's not that we have low connection, or that we cannot connect to the 3.5G network. The problem is that the phone's data connection will automatically disconnect even when we are in an area with full 3.5G signal. The phone will connect for a while and then, moments later, in the same spot and with full signal, data connection is terminated. So I just can't see how the radio has anything to do with that, especially when there are hundreds of other users out there with the same ROM & Radio as us and in the same network. And yet they do not experience this problem.
Ive have similar issues but it depends where i am it appears that some towers its ok where others its not!
mo
DORMIU said:
I appreciate the help, but he doesn't seem to understand the issue here. It's not that we have low connection, or that we cannot connect to the 3.5G network. The problem is that the phone's data connection will automatically disconnect even when we are in an area with full 3.5G signal. The phone will connect for a while and then, moments later, in the same spot and with full signal, data connection is terminated. So I just can't see how the radio has anything to do with that, especially when there are hundreds of other users out there with the
same ROM & Radio as us and in the same
network. And yet they do not experience this problem.
Click to expand...
Click to collapse
The radio differentiates between all the different levels and types of signal and it depends on how exact it interprets the signal. They are supposedly optimized before release and then re optimized with each newly released version. Network operators then have their own network parameters and again the radio has to accommodate this as well. One radio will never satisfy all these criteria and some of you will be in the wrong place at the wrong time on the wrong network with the least effective radio.
I can assure you that I most certainly do understand the problem and that is why, in my own case, I have resolved it.