have received my 3rd 2i from o2 uk this week i test the gprs problem and this 3rd device has it so ive rung o2 and will ring them on monday to see if they have tested there model yet
the problem is this if you plug anything in to the bottom of the 2i be it power lead gps data cable then it breaks the gprs conection to only way to get round this is to either turn on flight mode then turn off flight mode or do a soft reset :?
the data support lady i spoke to is going look at it i have her name and extention number so should get some answers ive mentioned this is a device problom and should be referd back to htc the new device is going back and im keep my current 2i the second one i received ill let you know how it goes next weekend as i work away all week as a trucker in the uk
This happens to me as well. What also happens is that if you're connected to a power source like a car charger and you had the original headphone in the jack, the caller will not hear you...nor can you use the speakerphone option.
Luckily I've now got a BT headset that works with the new BT stack on the 2i, but for a few days I was VERY frustrated with the 2i. Now I'm quite happy.
Another thing. When I go to work I use Total Remote to send the IR signal to open the garage doors and I have to take it out of the car cradle in order to point it within 2cm of the sensor (damn non-commericial IR port). When I put it back in the cradle, I get the "ding" sound of having disconnected from something and the o2 active ui is closed as well.
Worth mentioning when you speak to them again. I think it's an OS problem not a hardware issue.
Cheers
Anthony
This seems like it could be a common problem, I've posted a very similar request;-
http://forum.xda-developers.com/viewtopic.php?t=18890
I do feel that this is a bug in the firmware, hopefully it will be fixed shortly.
I noticed this and it really irritated me. Solution - and it works every time - is a hard reset which you interrupt with a soft reset BEFORE the O2 software is installed. On the soft reset, the XDA2i becomes a unit that connects to GPRS every time which hasn't got the O2 customisation.
I use it with Smartner's push email solution. An excellent piece of software. See www.smartner.com
I don't think its the o2 customisation as I've removed this by disabling the Today screen items and then using the remove software option.
Another item that I find annoying is the screen rotation icon, it randomly disappears, I'm not sure if this is related, soft reset corrects this problem.
Trust me, it is the O2 customisation. I've done three hard resets (just testing various software options) and it works a treat. Beat the O2 crap and it's a perfect phone.
Based on previous suggestions I've carried a a cold reset and then a soft reset prior to the o2 installation, I now have a core XDA IIi without o2 modifications.
Unfortunately this does not solve the GPRS problems when connecting power etc, however it does seem to have improved. The camera is now more buggie...
As this is an intermitent problem I really think it is a firmware bug, abnd have logged it with o2, they are looking into it.
Didn't think it would....there's no reason for o2 to provide that "functionality"...just sounds more like an issue with OS interpreting a charger / car cradle and confusing the hell out of itself.
Ant
spoke to o2 this morning and its something they are looking with htc so a rom update COULD be on the cards for uk customers the problem is on there issue list atleast :lol: :shock:
I've had a response back from o2 regarding this issue, they said they had tried to reproduce the problem but couldn't, which didn't surprise me but they then suggested that I carry out a Corporate installation ie cold reset and then the corporate install.
Firstly you end up with an XDA IIi with all the applications installed but none of the o2 customisation, but you do manually have to configure the GPRS access point and email.
Having tried this configuration for a day now I must admit, things appear to have improved, the connection is still disconnected when attaching devices, but they reconnect without problems. Before I had to either reset the device or switch in and out of flight mode.
Knowing my luck this will all change tomorrow....
please keep us posted as to how it works without all the o2 crap on there
Thanks
Jonh
Related
I have an XDA II, bought from the UK. I live in E. Africa so sending it back is a hassle. EVer since I bought it, although it was OK for a few days, a msg then came up saying "There is no bluetooth hardware installed on this device". This means I cannot put b/t on or off. Also, it affects the performance of the XDA II as it crashes frequently and loses Activesync connections frequently. The odd thing is that SOMETIMES, after a hard reset, it's OK again. But then when I do a subsequent hard or even soft reset the same problem occurs! So it DOES work. But not consistently. I conttacted O2 by email & tel. They were semi-helpful. I returned the XDA II to the O2 repair centre in London by courier (expensive). It came back, apparently repaired, but they had addressed the wrong thing and the problem still persists! I am loathe to sending it back without trying something for it - if you have any suggestions. Perhaps I can try a Rom Update or something to see if it sorts it. Even O2 are baffled, but I do not have the privilege of sending it off again because of where I live. Any suggestions or advice please? Many thanks.
Demand a replacement unit, if they cant fix it then you are entitled to a new xda2.
Sometimes, when connected using the socket SDIO card, the XDA2 freezes, turning off causes the power to fade, then it will not turn on again unless i do a hard reset? Any ideas? I have the latest UK rom update.
What driver?
Hello mikeycollins13
Have you got the latest drivers? I bought my socket card a few days ago and got a driver version ending with a D whilst the one you can download ends with a C. I haven't had such bad freezes, but yes, it freezes sometimes for a short while.
Cheers
Johan
Yup
I downloaded the latest ones from their site. Still happening, returning the xda for repairs, don't know what else to do
Try this driver
This is the latest "D" driver that is not yet published on Sockets site.
Good luck
Johan
thanks
may hold off on sending it back now, did you ever here of this? And how do you look for Ap's? With Netstsumbler or Pocket Winc?
Netstumbler won't work
I can't use netstumber because it will only find the network I am connected to. I go to the connection settings, choose networkcards, and there is a list of detected networks. It updates itself often. I am often on a network with hidden SSID. The first time I have to manualy enter the network data (SSID, WEP) with the "add new settings..." option.
Regards
Johan
By the way...
I have one issue on it posted elsewhere and that is when I turn off my PDA the card seldom wakes again, but I only have to do a softreset, which is much less painfull than a hard reset. I can live with that.
Sent in for repair, back with apparent NEW o2 ROM, 1.66
This problem kept on happening and I sent back to o2 uk for repairs. They are returning it tome tomorrow, apparently a software issue, so they have reflashed my rom with a new ROM that is unaivalble on their site, ROM 1.66xxx (didn't get the rest) Don't know how to make a copy of it for you if you guys want one. Best,
rom 1.66, o2 uk
It has a new Clear type tuner, radio stack 10, that's all I found so far.
Re: rom 1.66, o2 uk
mikeycollins13 said:
It has a new Clear type tuner, radio stack 10, that's all I found so far.
Click to expand...
Click to collapse
So it really is 1.66 - cool. I like the sound of the Cleartype tuner too.
So COME ON GUYS - HOW DOES HE MANAGE TO COPY THE ROM FROM OFF HIS PHONE SO HE CAN SHARE IT WITH US?
Sorry for the second post so soon, but I decided to give it a go and popped to my O2 store and get an XDA Exec. I took the XDA home happy, set it on charge, gave a good 10 hours, and upon trying it don't seem to be having much luck - I've tried searching without much luck (either get nothing, or loads of results that have nothing to do with it) so I'd appreciate any ideas.
I booted the XDA Exec up, expecting to be presented with the screen I've read and seen about many times, where you choose between Personal, Basci or Corporate. Instead, I got only two options, just Basic and Corporate - no personal :?
Thinking maybe it was just a different thing, I then let it continue loading up. When it loaded, it completely failed to find any O2 network at all - even though I know there is one and another O2 phone connects straight away. It just continues searching and searching, never finding anything. (Phone is searching for a network to connect to icon). The Sim manager is completely blank, and I'm unable to get any sort of connection at all with it
Out of desperation I even tried the O2 Active software from the programs menu, which launched up a terribly corrupted Today screen (all the icons were broken) which crashed as soon as anything was clicked, leading to needing to do a soft reset due to no other option. I tried it again and same thing.
So far, I like the device, but it's not been what I've expected, and as it was primarily bought for mobile internet, not being able to connect is a bit of a downer . Furthermore, the seeming problems in the O2 software concerns me, too
Does anyone have any ideas? Is there something I'm missing that's obvious? Could the sim not be in properly or something, or could the sim have not been updated or something? I must admit, while I'm not new to Pocket PCs, I am new to phones of this sort, so I'd be greatful for any ideas or advice.
Thanks a lot in advance, I appreciate it
Since the phone is not able to connect to the network,so, most probably, its a SIM card problem. Try putting in some other O2 SIM in it and then try if it works
i would recommend doing a hard reset, and make sure your sim is inserted correctly before doing this.
Cheers, Bryson
i had problems connecting to o2 until they registered the sim card.try ringing them to see if they have done this
i had problems connecting to o2 until they registered the sim card.try ringing them to see if they have done this
hi, i heard the corporate version is the best.. you can also try upgrading to latest rom. or if you already have that, hard reset, or you can even try a reflash.
also you should reseat the sim card & make sure you pushed the lock on it..
We are using an Intellisync server setup at work and we have around 15 SPV M3100 devices on this server.
The problem seems to be that once the device has lost signal or been static for a period of time then the server sees the device as not 'active' which means push email stops working, the device will look like it has full signal and everything is fine. Orange third line support have looked into this problem and they do reckon its not their network. I tend to agree due to the fact we have a M600 acting fine on the same server.
Orange can offer no more advice and say we have to wait for HTC to send software updates.......
I have upgraded one of the M3100 to radio stack 1.16.0.0 but after testing last night this does not seem to have made a difference.
Can anyone advise on a rom upgrade that may solve these issues as I am starting to loose hair over this one (and I aint got that much to start with)........
Cheers
Smudger
Intellisync and Orangemail on SPV m3100
Not sure our two issues are related but I've been using Intellisync Mobile suite for quite a long time but since I moved to the SPV m3100 the Readsync no longer works.
I have used MEMAID to understand what was going on.
I have found that there is may be a conflict with Orangemail. I've tried to remove all the obvious reference to that app in the start up program, Start Up services etc but after a period of time the icon shows up again in the today screen.
I suspect there might be something going there ??
Anybody knowledgeable on this topic??
Issues are
1) When using the wired headset shipped with the device, if I answer a call then both the handset mic and the headset mic are active, the only solution I have found is to unplug then reconnect the headset...
2) Sometimes when cold booting the device it immediately says no networks, the only way I have found round this is to switch to flight mode, then back out again
3) Orange world downloads - site claims it can't identify my phone model, orange assure me this will be fixed within 2 weeks of the phone activation, do I believe them?
Anyone else experiencing similar issues?
There are two orange uk aps. orangeinternet and orangewap. Only one allows you to access the orange specific services. I think I use the other one however....
I've had the issue with the phone not switching back on after soft resets too
Tis a pain... Eventually I'll get a call on my work mobile as friends can't get me on the other
I think it's worth checking every time...