Related
I was on the phone to o2 UK for 15mins today trying to enable MMS on my handset. Is is not possible! o2 will not allow the use of GPRS and MMS together. You can enable MMS but must disable GPRS. I asked if they had any plans to enable the use of both. The woman on the other end said no!!
My Serial Cable is on order. My contract runs out in August. Change of providers me thinks. Maybe orange and the Sony p800, just for fun...
[I also use my sim chip in a Siemens S55, hence the MMS request]
What experience if any have other people had trying to enable MMS please lets see what I am doing wrong...
Martin
I've had exactly the same problem here. Being rather annoyed by this state of affairs, I spent a good three hours repeatedly calling both O2 and Carphone Warehouse to try and get a decent response as to why this was not possible.
The responses fell into two camps:
1) Technical problems - "GPRS takes all the available slots so MMS can't push messages through". This smells like BS to me, even though I got this answer from fairly clued up tech support people on the data team. After all, it's virtually impossible to keep a permanent GPRS connection going at present, so if I'm not using GPRS, why ever should I not be able receive MMS?
2) Simple administration problems on the billing system - it's currently impossible for the O2 accounts to have both a GPRS data plan and MMS activated purely due to red tape in the billing system. This seems more likely to me. Expecially as one can get MMS activated, but have to 'downgrade' GPRS to a pay as you use service at £5/MB. That's an active GPRS and MMS service by my reckoning - it's got to be red-tape.
I was told 'unofficially' that they were looking into this and had a very loose date of end of May for this silly situation to be rectified. However, we all know how loose O2's deadlines are - EUU3 was released in March, with no file in the installation dated after November.
I even got a semi-official email (quoted below), but this, IMHO, is plain confused as the proposed solution quotes a Rom update. If unavailability is due to "necessary changes taking place on our network systems" then why would it require a client side ROM update? Basically, I beleive this just refers to the availability of EzWap 2.5 from O2.
Re. your query on MMS usage on the Xda.
After mailing the relevant people concerned, I have the following information..
MMS will not work with the Xda at this moment in time due to necessary changes taking place on our network systems (no timescales to hand).
(This would possibly account for your Service Provider being unable to provision MMS for you at this time).
O2 are also driving to have MMS available for the Xda in the next few months - possibly as part of the next ROM after 3.16.32 (currently in testing).
I hope this helps..
Click to expand...
Click to collapse
but have to 'downgrade' GPRS to a pay as you use service at £5/MB
Click to expand...
Click to collapse
I changed my data plan from 13.99 for 3mb, to £2.25 (maybe £2.95 I forget because of my frustration!) per 1MB, PAYG. This is one hell of a saving for me. So if I try again, I should be able to get MMS enabled. Confused!
I asked specifically:
"I cannot use GPRS and MMS on the same phone"
02 "no, you will have to disable gprs".
At the price I have been quoted for PAYG 5MB is less than £15. So I'm on a better deal?
Is there any official, or accurate information on this please.
Martin
Guys,
I have just spoken to O2, and there is another system that they use that will allow GPRS & MMS to co-exist on the same tariff. It's called the "die" system, and involves you "porting" your number to a different customer base within O2.
Sound daft to me - but heres the catch. You have to be out of contract, i.e. over the 12 months initial period. In my case it is this Sept. So I will be chasing them then.
Ho Hum.
8)
Humm
The issue is one of service providers.
O2 stores are OK - generally you can just about get what you're after.
But, if you bought your kit from dixons or Carphone, they don't have to offer MMS and GPRS, even if O2 support it! stupid, huh? guess it will cost money offering services people want.
Now, if O2 direct can't do it then that's pretty ****.
I have an O2 SIM from an O2 shop, which has MobileWeb and MMS enabled (bought with a 7650). Slips easily into an xda...
But, MMS on xda is prety poor... :?
mms
i got mine from o2 and they have said that i cant have mms and gprs as the xda cant deal with the both ????????????? :?:
> the xda cant deal with the both
Of course it can. This seems to be just a techno-BS-excuse to try and put off potential users. OK so the XDA probably can't receive a WAP push message for an MMS when GPRS is in use, but then, it can't maintain a permanent GPRS connection anyway.
IMHO the reason they don't allow both tarrifs is purely administrative.
mms
sounds like excuses i am currently on rom 3.16 and i have had my xda for a few weeks. o2 arent very helpfull and they shouldnt be selling this product if they cant provide the support for it 8)
mms
you cant use mms on the xda its not possible to get the correct Ezwap 2.5 connection and mms settings for this program to work in the UK. If any one can help then email: [email protected]. cheers
Re: mms
kevin said:
sounds like excuses i am currently on rom 3.16 and i have had my xda for a few weeks. o2 arent very helpfull and they shouldnt be selling this product if they cant provide the support for it 8)
Click to expand...
Click to collapse
Not excuses at all. The XDA does not support MMS features 'out of the box' and without using no UK Acredited software (acredited in Asia & Australisia). If O2 don't wish to support a 'feature' that was not advertised as being part of the package, then that is down to them. They never said it would work in the first place.
If you download the o2 gprs settings direct from their site its free!
They are currently running a free use with fair use policy of course.
I'm using a t610 with this no problems.
Good hunting...
I work for the Aberdeen O2 store and we have came acros this problem with a few of the billing agents.
CCL and Cell ops I believe to be the worst at this. There is no plans for them upgrading there system and you should leave them if you want the XDA2 or any other phone to run the gprs and mms at the same time.
The O2 stores now use a new billing company the same one for o2 online connections and I got my XDA2 through them and it works mms and gprs fine.
There are loads of billing compaines within o2 carphone warehouse and singlepoint seem to be the worst.
Also please note that o2 direct is normally your billing agent and there really **** when it comes to knowledge on the XDA's.
Us boys in the Aberdeen store know our stuff so if your stuck just pop in past it's probly a fair bit away from everone but its a nice drive up here
Richard
I had the same explaination from O2 after some 6.5 hours on the phone over the course of a week.
I'm a pay monthly customer - they told me the tarrif was incompatible.
After some complaining, one of the guys in the data services dept turned MMS on, and sent an email to the billing dept.
two days later I had a text message saying it was all up and runing.
I have tried it, and it works. I have MMS & GPRS
now if only I could get this bloody SanDisk SD Wifi card to work !!!
Hi guys,
Bit of a newbie question here, but how do i check how many free minutes i have left on my O2 (UK) tariff?
On my orange, i just dial 150 then 1, and a computerised woman tells me how many inclusive minutes are left (and it doesn't cost anything)
Can i do the same on o2? Whats the number and does it cost?
cheers
Anyone know the way to do this?
Only other way i can think is to reset the call counter each month
Would be nice if it was as easy as orange to check your minutes!
XDA-II said:
Anyone know the way to do this?
Only other way i can think is to reset the call counter each month
Would be nice if it was as easy as orange to check your minutes!
Click to expand...
Click to collapse
AFAIK, Orange are the ONLY UK net to offer this mate.
No to O2, Voda, T-Mobile, or Virgin, AFAIK.
On T-Mobile it is automated but on O2 you dial 150 and speak to operator and ask for you remaining minutes.
Fresly
does anyone know if it is possible to see how much data you have used on GPRS, or is this a similar thing, I.E. call cutomer services?
All of these questions can be answered by logging on to the O2 web site as well. I know the O2 web site is SLOW, but it gives the answers re. remaining free minutes etc. The only thing I couldn't find anywhere was GPRS usage.
You can see how many minutes you have used, including GPRS charges so far (though some of these take a few days to register) on the o2 accountmanagement website.
You need to sign up for it, to manage your account online, it also allows you to auto change tariffs etc, and gives you itemised billing etc.
accountmanagement.o2.co.uk
No way to do this from your phone afaik
I have downloaded and installed the latest ROM with Blackberry, but o2 UK are giving me mixt signals about the ability to use Blackberry service. Some say it won't happen until Jan 05', any ideas about this?
Blackberry & O2
Hi
I have been down to the local O2 shop and used their online service Blackberry is up and running.
You must register with O2 and take on the tariff (£15 per month 5mb inclusive) in addition to your normal monthly bill and your away.
Xmail does roughly the same thing and its only £4.95 per month.
TJ
Blackberry (Internet Mail) is available from O2, but expect problems getting it set-up.
Seems like there's only a few people in CS that can do it. Mine took 6 days.
It's £15 per month (with 5mb GPRS data included). You can add a voice tariff to that as well if you want (increasing the cost).
I've got BB at last, and it's superb.
Mark
Can you answer me a question about the BB client?
I use MMIS to sync my work email, but I'd like to use BB for personal email.
Can you use BB and MMIS (ActiveSync) at the same time, or does the BB client take over the ActiveSync inbox?
Thanks!
mark.peters said:
Blackberry (Internet Mail) is available from O2, but expect problems getting it set-up.
Seems like there's only a few people in CS that can do it. Mine took 6 days.
It's £15 per month (with 5mb GPRS data included). You can add a voice tariff to that as well if you want (increasing the cost).
I've got BB at last, and it's superb.
Mark
Click to expand...
Click to collapse
Only the Customer retention team could set you up on a BB tariff as of last week.
I'd imagine that this'll change but I've had BB on my XDAII for almost a week now and it's great.
Has anyone else had problems downloading attachments?
I have Blackberry working on my XDA2
BUT not completely
We have a BES server here at work & a load of the guys have BBs. I, however, didn't want yet another device to carry around with me in addition to XDA2.
When the ROM came out last week, installed it and set about setting up BB services on my XDA2.
FIRSTLY (for those of you who are already in a Corporate environment) you must have the Blackberry APN initialised on your SIM. This can take a while as ATM the knowledge of what to do is not yet with the support teams. It actually took me 3 (working) days to get that bit sorted & at the same time had 2 days without any phone as well. Anyway, sorted on Monday & now every time our Exchange server gets an email for me, its straight onto my XDA2 quicker than appearing in Outlook!
Whats NOT working for me is the ability to send emails & request further data or attachments. We've raised an issue with RIM but still waiting for a solution. I managed to unistall/re-install CMIME service & that allowed me to send a couple of emails but its gone back to not sending
I'll update this when it works!!
With the XDA2 BB only works for emails atm & (allegedly) Callendar. There is a new BES server (4.0) out soon which will allow Contacts/Tasks as well - can't wait.
One thing I'd like to change is the noise it makes when it gets an email - just the same as the GPRS coverage one. Guess it'll be a registry hack. Want something a bit better than that & maybe vibrate like the OE BB device.
News ands it Official frm Blackberry
This comes direct from RIM the people who run Blackberry, I asked why there was a problem with O2 and Blackberry service.
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I wrote to Blackberry
Hi
Blackberry software etc was supplied by O2, but the site and service from O2 has been of little help.
I have been in to the shop Dumfries and in Edinburgh, even their links to Blackberry have been bad the phone numbers they have are for Mars chocolate and Social Services! yes thats no joke the staff at o2 tried calling the registration line for O2 Blackberry and thats who the got.
Anyway I'm sorry but the service from O2 is too expensive at £15 per month then additional cost per mb for download,
What are you offering direct?
Trevor
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ans from RIM
"Dear Trevor,
What it comes down to is that O2 should not have made that software available to anyone prior to the appropriate agreements and support structure being in place between O2 and RIM. RIM has no obligation to support O2 devices at this point but I will be speaking to our UK support group this morning and will raise your case and attempt to get it resolved.
Unfortunately, BlackBerry service is not available directly from RIM and can only be purchased through Carrier partners.
I will get back to you once I have more information."
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2nd email from Blackberry
"Dear Trevor,
I spoke to our support organization and they have clearly stated they are presently not taking any support calls for O2. RIM will only take Carrier support calls after there has been an offical launch, all agreements are in place and a support structure has been defined. This position results from O2 making the BlackBerry software available prior to any official launch and it is their responsibility to support their devices until that time. I am sorry that this is not the answer you were hoping for but I am unable to escalate within RIM.
I have been informed that the image that O2 posted for download was meant to be a ROM upgrade only and was not intended to include the Blackberry component. "
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And that folks is direct from the horses mouth, yes its out with O2, but there is no support service in place unless you book, buy and pay with Blackberry direct, if its done through O2(which it can be) there is no suport service as the deal hasn't been finalised with RIM.
Hope it helps those who were interested
Cheers
Trev
Blackberry on XDA2
Interesting details about the O2 arrangements with Rim - worrying !
I've installed the latest ROM and after 3 days of dealing with O2 data support, finally got my corporate e-mails delivered to my XDA.
You have to have the BBNet tariff enabled on your account, this being £15 per month in addition to your voice tariff.
I'm also able to pick up e-mails from my POP3 service (BT Internet) but I'm not sure what the refresh rate is.
According to O2, calendar synchronisation is not yet available. - does anybody know anything about this ?
Alan
bydandie said:
Only the Customer retention team could set you up on a BB tariff as of last week.
I'd imagine that this'll change but I've had BB on my XDAII for almost a week now and it's great.
Has anyone else had problems downloading attachments?
Click to expand...
Click to collapse
At the moment as the amount of customers wanting Blackberry is quite small a lot of the front line customer services staff have not been fully trained on it.
The service provider you are on also could determine if you can have the service currently or not.
To add Blackberry capability to an account you also need to be on a suitable tariff. e.g O2 200 Combi - many of the older tariffs (as well as legacy tariffs) will not allow blackberry functionality.
Further to my last message, O2 have now discovered that they shouldn't have given me corproate access and have now taken it away !
The tarrif I am on is BBNet which only allows POP3 access to e-mail accounts (although you can get mail from 10 POP3 accounts).
You need the corporate tarrif is you want e-mails from an exchange server system. This is £37.50 per month. Also, the XDA2 will not support synchronisation of calendar and contacts via BB.
Apparently the XDA2S which is due out early next year will support more BB services.
I am also having problems with the BB service suspending itself. This appears to happen when I send an SMS - anybody got any ideas ?
Alan
Well, I currently can't get emails to my XDA
We have got a BES Server at work & use BB devices as well, so in theory all should work.
Apparently, I have not got a "corporate" device and that if RIM see such things going through their system, they disable access to it :? FFS
I get "Service Blocked" if I try to send an email.
This is highly frustrating as did previously have it all working & great it is too - I want it back!
Black Berry
Hi All
Im living in the Nertherlands and have been using my device and the Blackberry client for about a month.
After adding my mail account to the BES Server, Enabling my SIM for BB and GPRS from the Service Provider(Vodafone), adding the client software on my PC syncing everything up with the pins etc it has been working fine
Vodafone as far as I am aware did not do anything special to my account as they were unaware that an XDAII could use the BB Client
Is there a Blackberry Connect solution for the Magician?
On the T-Mobile sites in Germany
Is a BlackBerry Client for Qtek 9090 if i;m right...
Think it wuold not work, the GPRS and TCP IP stack must allway's be running, your battery won;t last for 4-5 hours...
Regards Tom
Oops found it with google http://www.t-mobile.de/business/blackberry/software
The Magician is the Qtek s100
Same OS you could guve it a spin and post you findings
Re: On the T-Mobile sites in Germany
onedutch said:
Is a BlackBerry Client for Qtek 9090 if i;m right...
Think it wuold not work, the GPRS and TCP IP stack must allway's be running, your battery won;t last for 4-5 hours...
Regards Tom
Oops found it with google http://www.t-mobile.de/business/blackberry/software
Click to expand...
Click to collapse
I've got my GPRS always on running MSN Messenger, which should also keep TCP/IP running. Lasts at least a day if it is mostly in standby and the reception is good.
Re: On the T-Mobile sites in Germany
I tried to upgrade with the MDAiii Blackberry s/w fromt-mobile.
I first got a country id error that I worked around
Then got a device data error that I again worked around ut thi sgave me error: 116 general error so I had to give up.
Need some more help on this one.
I got this from HTC directly:
"The new product with Blackberry Connect S/W will lunch to the market later. Due to contracts with our customers, we can't to disclose further information and details. As soon as product launch to market, you will find more info on that for sure."
So it looks like we need to wait!
Interesting posting. I am also VERY VERY interested in using BB for my MDAc. Are there any news regarding the "right" .exe which will run with our "Baby"? At the T-Mobile page are too much that I really don't know how to handle the right one. Maybe any User Guide available, please?
Very interesting
Very very interesting....
But I have a look at the t-mobile link and I couldn't see any mention of blackberry in that new rom - is it there?
I too eagerly await the arrival of BB connect for the Jam. I hate swapping my sim card back and forth between the JAM and Blackberry.
Any news or progress on this? I'd also like to install Blackberry Connect on my Magician.
I'm a little confused with Blackberry. I know it's concept as I used to sell it very briefly for Vodafone. If I set my Pocket Outlook to check for mail every 3 minutes and keep my GPRS on, what is the advantage of Blackberry besides saving me 2 and a half minutes of waiting for my e-mail?
the battery of blackberries last at least 10 times longer with gprs on whole day etc
BB Connect for Magician
Yes it is going to be finally out, most of the parties have already reached an agreement with RIM and Nokia would be launching BB Connect for their N9300 and N9500 later this month. From what I understand, BB connect for magician is currently undergoing testing by the telcos in Singapore.
FYI, the current BB connect that we are testing in Singapore is currently very secure as there is a global system wipe which can be sent via sms to your device to hardreset unit just in case it is lost.
o2techie, that is great news! Please keep us informed once an install is available.
Hi folks,
i found on a T-mobile Site in Austria the following Software for the magician: the long awaited blackberry connect software update
http://www.t-mobile.at//business/mobiles_arbeiten/download/bbconnect/index.html
Now I have the following question: Does this software work also for the German verison. I am unable to ask T-Mobile Germany, since I do not have an T-Mobile phone number.
Thanks for your help.
What benefit would Blackberry provide, except for the push email concept we already got through the latest Exchange server update?
me_phisto said:
Hi folks,
i found on a T-mobile Site in Austria the following Software for the magician: the long awaited blackberry connect software update
http://www.t-mobile.at//business/mobiles_arbeiten/download/bbconnect/index.html
Now I have the following question: Does this software work also for the German verison. I am unable to ask T-Mobile Germany, since I do not have an T-Mobile phone number.
Thanks for your help.
Click to expand...
Click to collapse
The long awaited answer, at least for me is yes, Yes YES! it works!!! BUT there are a few drawbacks. Read the rest of the post before downloading the software.
Firstly the website warns very specifically to download only the German update for germany and the austrian update for austrian mdac's. otherwise the compact could break and they probably wouldn't refund.
As far as I know it only works on the t-mobile system, i have no idea about Vodafone or O²
The compact gets a new rom:
Rom Version now is 1.13.01 GER and ROM date is 08/18/05
ExtRom becomes 1.13.130.
Installing the client software is easy setting it up not quite so easy, (at least for me). The Blackberry (BB) Client software then gives the compact its own blackberry id which you have to register at www.instantemail.t-mobile.de. - Again this only works for the German T-mobile system (as its a german website).
Also don't forget to have the blackberry push service set up for you by t-mobile. I messed around with this for a week before getting it to work properly. The T-mobile support couldn't help because the software has not been released here yet.
I am so pleased that this works. I, like alot of others, have been waiting for this since the beginning of the year. Finally the Compact is the all round machine that it was meant to be.
HBK said:
What benefit would Blackberry provide, except for the push email concept we already got through the latest Exchange server update?
Click to expand...
Click to collapse
I think people want this cos it's the only thing some other people have over us magician owners. Honestly I can't see how it would be any improvement.
What's annoying me, though, is that Vodafone Australia have stopped charging their GPRS by the kb and are now charging $1 every 5 minutes you're online! I guess this is better for all the kiddies downloading new games and stuff to their nokias but it means I can't automatically check for e-mails every 3 mins like I was.
When I rang them, they tried to sell me a blackberry handset and put me on their blackberry data+calls plan which isn't available for smart phone users. I told them to shove it cos my phone's heaps better than a blackberry and then asked them when they were bringing in the service for PDA/Smartphone users like Vodafone Germany's website has.
I swear, if I could see the girl at the other end of the phone line she would've had the most stupid, blank, glazed over look on her face! She had no idea!
there is already also an bb update on the german t-mobile site, i found it yesterday night surfing trhough the T-Mobile Site: http://www.t-mobile.de/business/blackberry/software
have fun...
I've got an O2 XDA Stellar on PAYG and I've bought the £7.50 "Web Bolt On". Thanks to a CAB I downloaded somewhere I've now able to view the web pages, but nothing else works: IMAP, MSN, weather updates etc. Needless to say I didn't pay 7.50 just to squint at web pages on a tiny screen!
Does anyone know if it's possible to get these other services working and what I would have to do to configure it?
If not I suppose I'll have to abandon my call credit and ditch this mob for 3!
Cheers in advance for any help if you can give it.
you need the full o2 prepay settings installing in the device, comes as default with postpay as, through o2 the xda aint availabe on pay and go.
call cust sservices they will email the step by step to you
Thanks. I've already been on the phone to O2 and once they established that the Stellar isn't available on PAYG they couldn't help me. I downloaded a CAB which gives me prepay settings but it only works for websites.
I paid for the bolt on and they sent me some simple settings in my email to make sure i had the right settings and i could use everything fine
Slightly odd but i would assume its because i am pay monthly
kingboyk said:
Thanks. I've already been on the phone to O2 and once they established that the Stellar isn't available on PAYG they couldn't help me. I downloaded a CAB which gives me prepay settings but it only works for websites.
Click to expand...
Click to collapse
It has been suggested to me that O2 PAYG do not offer the full internet access for the users, I can not confirm this as I am not an O2 customer. Though some people say that the PM settings work (I suppose its just a trial and error thing) .
Both settings can be found here, hope it helps...
Click Here
apprently PAYG users must use the proxy
193.113.200.195
port 808
o2 pay and go do not offer the full internet to their customers, you either have to upgrade to pay monthly or get a contract, or have as you say , a half baked version of the net where you can only surf some web pages and not be able to use msn or email etc.
I wouldnt bother with 3 either as they are pathetic, half the time you cant even get a phone signal ,let alone a 3g signal.
Thanks everyone. I've already bought the 3 SIM so I have nothing to lose by trying them. If they turn out to be rubbish - not unlikely it would seem - I'll have to think again.
Mate, how long the battery lasts with active use of unlimited web and regular calls and messaging in hours?
i can leave GPRS on all day long with msn running whilst making calls and receiving messages etc..
battery goes down to about 70%
I've not used GPRS much yet. I know that with GPS/satnav on the battery ran out after about 4 hours or so. I've bought a cheapo car charger off eBay so it won't happen again (and some replacement styluses, cheap but they're a bit of a tight fit).
Have you TRied the O2 Simplicity Package which can include Web access
Hi Guys,
Have you heard of th O2 Simplicity Package offered by O2?
I went from an O2 pay monthly contract to the Simplicity Deal.
You are commited to 30 days only.
I pay £20 per month, I receive:
400 any network voice minutes (i often select my 3 montly treat as 20 extra minutes to bring it up to 420 mins),
1000 Text Messages
UNLIMITED WEB ACCESS FROM MY PDA!!! as a free bolt on.
I was originally offered umlimited O2 - O2 calls. But later opted for the free internet as it was more of a cost saving for me.
And I get the full access with my web settings.
You will find it on the O2 Website, well advertised as the Simplicity plan at different levels.
Lee
While we are on topic of settings - need a serial number
Hi again folks,
While we are on the topic of web settings.
I have just bought an HTC TYTN II, I would like to install the O2 Windows Mobile 6.1 ROM, I prefer the O2 ROM as all the settings are pre-programmed and the layout are as O2 expect them so I can call them for Tech support.
Unfortunately, I cannot access the file as I don't have the O2 version (the XDA STELLAR) and you need to enter your O2 XDA STELLAR Serial Number to access it.
Is there any kind person out there that might be willing to PM (message) me with a serial number of an XDA STELLAR that I could enter to get the file please.
Hoping someone can help me,
Thanks Folks,
wirralot
PS: Isn't the TYTN II / XDA STELLAR just the BEST phone ever!!
wirralot said:
Unfortunately, I cannot access the file as I don't have the O2 version (the XDA STELLAR) and you need to enter your O2 XDA STELLAR Serial Number to access it.
Is there any kind person out there that might be willing to PM (message) me with a serial number of an XDA STELLAR that I could enter to get the file please.
Click to expand...
Click to collapse
You can get it from here: http://rapidshare.com/files/1265507....0_radio_sign_25.83.40.02_1.65.16.25_Ship.zip
HTH,
Is this the Windows 6.1 version
Thanks Stooby,
You are a star,
Can you tell me, is this the Windows mobile 6.1 version?
Thanks again,
wirralot