I've just took delivery of my Kingston 1GB MicroSD card and all is not going well.
Using TomTom on it causes the entire phone to hang. This can happen is various places, there seems to be no real pattern to it. It can hang when running the initial config screens or if you manage to get passed them it will always hang when trying to enter a street/city name. Normally I can get a few characters in to typing the name and then it will freeze. Only a soft reset will bring it back.
I've tried formatting the card on the PC as FAT and FAT32 but neither seem to improve things.
Anyone else had issues with reading from MicroSD cards hanging their phone - up until installing the card the phones been rock solid?
BTW: It's a SPV M3100. Nothing else is installed - it's just been hard reset
I was having numerous problems with the phone freezing. The famous sleep of death whereby if was left charging overnight it would freeze up only a soft reset will sort it out.
I narrowed it down to the micro sd card or the SPV3100 handling of it. I have a 1gb Sandisk Ultra II. I discovered that if I had a program loaded onto the sd card & the phone had to access it for whatever reason, in my case Fizz Traveller & an RSS reader the phone would just freeze up.
Another problem is everytime I take the sd card out & put it back in, the phone doesn't see it until a soft reset.
Obviously this could be just the phone not compatible with the sd card but I don't have a different brand to try out. But I tend to think its a bug with the phone itself.
hmm doesn't sound too clever.
Assuming it is a bug with the phone itself I wonder if trying one of the other roms might be a course of action? Trouble is there's no way back yet until Orange release a update. Could really do with my GPS working though :-(
zen123 said:
Another problem is everytime I take the sd card out & put it back in, the phone doesn't see it until a soft reset.
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I think that this is normal for the Hermes. That's the way it works on my Vario II.
I believe the problem with TomTom hanging is due to the software being a little slow at reading the names database from the card. This happens to me on occasion, but if you wait a little while it comes back. I'm using a SanDisk 2Gb card and most other software works fine. It's entirely possible that these problems will be fixed with a future firmware update, as I think it's just a matter of teething problems on a new system. In my case, 2Gb cards weren't even widely available when the Hermes was designed.
kevino said:
zen123 said:
Another problem is everytime I take the sd card out & put it back in, the phone doesn't see it until a soft reset.
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I've got TTN5 working on my SPV no problems at all. Took less than 10mins to transfer the files from my old sd card to the new one & load the Nav5.21 program onto the phone. Even after numerous hard resets & 3 different phones.
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Since yesterday, for no apparent reason, my TyTN stopped reading memory cards. I expect a hardware problem, since for a moment it worked then stopped again.
When I insert a card, the device powers up BUT doesn't see the storage card (in apps and control panel)
Tried:
-Cleaning (blowing)
-Reinserting it in every possible way, moving it around and pushing it deeper, slower, everything!
-Formatting the card (to FAT, FAT32 and all the stuff)
Anyone knows what is wrong?
many people who had the same issue had success with softreset
I did over a dozen soft resets since the problem happened, it didn't work
From time to time it will detect the card insertion/removal (device turns on), but no matter what it won't see the card.
Alright, I'm calling Rogers to get it repaired. If I can manage to get a refund, is there another phone for 200$ with similar or superior performances?
I have a t-mobile wing and it keeps restarting. How can I fix this? I got the phone off ebay and it was working great. I really have no clue on how to fix it, if someone could, can someone please help me.
i am also facing the same problem! can some one plz provide a solution?
Pop out the micro sd card and power it up
If that doesn't work, Hard Reset the device.
same thing happens to mine. I take out the micro sd card, after the t-mobile white screen and the windows mobile screen stopped and entering the today screen, plug your micro sd card back in. It works.
Or.... remove your battery for a couple minutes, and put it back in and turn off your phone. Usually it works
I made the mistake of popping the memory card out while it was turned on. I figured it wouldn't be a huge deal and I could reboot the phone after putting it back in. Well needless to say I was wrong. It's pretty much a factory reset phone now and doesn't recognize the sd card.
It even says the total storage available is 15.73 MB. I just did a factory reset from the about menu and the same thing. Not sure what to make of this, but will report back if I can get it going again.
ryotgz said:
I made the mistake of popping the memory card out while it was turned on. I figured it wouldn't be a huge deal and I could reboot the phone after putting it back in. Well needless to say I was wrong. It's pretty much a factory reset phone now and doesn't recognize the sd card.
It even says the total storage available is 15.73 MB. I just did a factory reset from the about menu and the same thing. Not sure what to make of this, but will report back if I can get it going again.
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Might try the "Volume down" key;camera and power button at same time..... this might be a more dramatic "Hard reset" Keep us informed....
pigue said:
Might try the "Volume down" key;camera and power button at same time..... this might be a more dramatic "Hard reset" Keep us informed....
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I saw that in the quick start guide right before you posted it. I tried it with the memory card inserted and no luck. I tried it without the memory and it worked. Then I had to do it again after inserting the memory card and I'm back to 22.15GB. Selecting "reset phone" from the about menu did not work with the memory in OR out. So yes, that method must be a little more "dramatic".
Moral of the story: Do like the instructions say, Do NOT remove the memory card while it's turned on or turn it on without it in the phone. I guess there's always one person who has to figure this out for everyone else
I still think it's weird it reported 15.73MB of total storage...
Thanks for the lesson!
Glad I could take one for the team. Now to get everything reinstalled and setup
ryotgz said:
I saw that in the quick start guide right before you posted it. I tried it with the memory card inserted and no luck. I tried it without the memory and it worked. Then I had to do it again after inserting the memory card and I'm back to 22.15GB. Selecting "reset phone" from the about menu did not work with the memory in OR out. So yes, that method must be a little more "dramatic".
Moral of the story: Do like the instructions say, Do NOT remove the memory card while it's turned on or turn it on without it in the phone. I guess there's always one person who has to figure this out for everyone else
I still think it's weird it reported 15.73MB of total storage...
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So is that key combination (volume down key, camera and power button) a hard reset?
Just want to know so I can add it to the wiki
the_scotsman said:
So is that key combination (volume down key, camera and power button) a hard reset?
Just want to know so I can add it to the wiki
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Yes, that's correct.
Well I did a soft reset with the sd still in and never removed. Back to 15.73 MB total storage and no settings or apps saved. This appears to be why AT&T says not to use an SD card yet...
I too suffered total memory loss by powering down the phone. only hard reset worked.
Also, when I followed the quick setup guide first time I got " (Download Screen!) Don't turn off may take up to 10 minutes."
I let it run for 30 before finding more specific directions on AT&T forums.
http://www.wireless.att.com/support/tutorials.do?tutorialsCategory=Getting+Started&tutorialId=877530&deviceId=12630
thanks for advice and link
Not only is my 16GB not cooperating with the phone/OS, it is not detected by the PC, can't even reformat it. Any suggestions on force detection/formating? Other wise I have to hope for a update to allow my memory to work. The phone is still able to reformat the flash, gives me around 22.8GB available storage. But if it shuts down it deletes everything, goes to about 15GB available storage.
*Also, Netflix, Youtube, Zune all had errors after first hard reset with the memory inserted. Would't play video.
Apparently the same issue here learning the hard way as well. Ordered a Transcend 8gb microSDHC class 6 card from Amazon (excellent reviews) to have in time for the Windows Phone 7 launch.
Purchased my Samsung Focus yesterday at 9am sharp when they opened the doors, installed the card in the phone before we did the first power up to ensure I wouldn't have to set up things twice (doing a reset or hard reset), not reading the instructions we went on to setup everything including my live account, Facebook, e-mail accounts (exchange, gmail), and downloading apps from the marketplace. Only at lunch 4 hours late I discover under settings, about phone I only have 7.46gb of storage space (meaning the card wasn't setup).
Read the manual at this point and did the full hard reset (volume -, camera, power button) which prompted me to hit the windows key twice to perform hard format / reset. Phone booted with the welcome screen and all the prompts again, went to check under settings, about phone and saw to my relief 14.46gb of storage space meanings all was well. Started reloading everything, set up everything, installed a ton of apps and got everything pretty good. Figured with battery low I would turn the thing off and do a full charge overnight (bad idea).
The simple power down (goodbye! screen) seemed innocent at the time until i decided to boot my phone back up only to have nothing and all my apps missing. Checked settings and about phone only to find 15.36mb of storage or something like that! Ended up doing a reset under the settings followed by a hard format / reset again to bring myself back to a factory welcome screen and 14.46gb of storage under settings about phone.
Since settings back up I'm afraid to power down until we find out the issue behind this. I don't think it's due to "incompatible" microSDHC cards as they are all the same things (class variances) and this card was bought brand new packaged from Amazon (with excellent reviews might I add) so that rules out the Chinese knock off eBay microSD card.
Hopefully we'll see an OTA fix for this or something, my friend "says" he doesn't have any issues with his Sandisk 32gb class 2 microSDHC that he bought at the ATT store with the phone. He "says" he's powered it down multiple times without losing anything or any other weird oddities though I'm not sure he initialized the card before he powered it up and down.
TheMarkness said:
Hopefully we'll see an OTA fix for this or something, my friend "says" he doesn't have any issues with his Sandisk 32gb class 2 microSDHC that he bought at the ATT store with the phone. He "says" he's powered it down multiple times without losing anything or any other weird oddities though I'm not sure he initialized the card before he powered it up and down.
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I've tried three different cards and all of them give me the same result. After a reset I lose everything and have to hard reset again.
ryotgz said:
I've tried three different cards and all of them give me the same result. After a reset I lose everything and have to hard reset again.
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All different brands as well? I can strike this Transcend, his is a Sandisk. I'm going to have him power it down with the power button and turn it back on after work today to see if his loses everything. I really hope there is some fix in the works that doesn't require you to shutdown or change something resulting in setting everything back up yet again lol.
TheMarkness said:
All different brands as well? I can strike this Transcend, his is a Sandisk. I'm going to have him power it down with the power button and turn it back on after work today to see if his loses everything. I really hope there is some fix in the works that doesn't require you to shutdown or change something resulting in setting everything back up yet again lol.
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Two of them are A-data and the other is a kingston.
ryotgz said:
Two of them are A-data and the other is a kingston.
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Well just had my friend call me back after getting ATT to add back his messaging plan (the turned off his text messaging, explains why he wasn't replying to texts lol). After making the changes on his account he had to turn the phone off and back on, no issues came right back up with all his goodies, reading about 40gb of storage (he bought a 32gb class 2 SanDisk right there at the ATT store).
So apparently these things are very very picky with cards? idk.
AT&T rep had me walk through the setup at the store when I bought it. I didn't have the microsd card with me so I installed it when I got home (Kingston 16 GB Class 4). After powering on the phone it didn't see the card. I completed a reset in the Settings and About. After the it worked. I never completed a full hard reset (volume -, camera, power button). I have turned it off and on several times. Wonder if that is anything?? Just need to complete the reset and not the full reset. Also mine was brand new too.
TheMarkness said:
All different brands as well? I can strike this Transcend, his is a Sandisk. I'm going to have him power it down with the power button and turn it back on after work today to see if his loses everything. I really hope there is some fix in the works that doesn't require you to shutdown or change something resulting in setting everything back up yet again lol.
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I'm sure we will all lose everything in conjunction with the fix, whatever it is. Small price to pay to have our phones working 100% as we want them.
Well my friends Focus with the Sandisk 32Gb class 2 card he got from the ATT store just went blank. He said he phone locked up on him, upon restart he said everything was gone (all 25gb of synced music!).
So honestly I say listen to Microsoft and go no SD card until there is a fix/patch along with a compatible card list.
Update: friend powered off the phone and reseated his micro sd card and it seems all is well now though his contacts are missing information like its not updating or populating right. His phone did show "15mb" under storage when it was blanked like everyone else.
Update 2: looks like it unlinked all his contacts from Google and Facebook, strange strange. Not worth the storage space to me if its hit or miss right now, works one minute then boom your reseating your sd card and fiddling.
Hi guys.
I bought a Focus. I put a 16GB card in there (AData Class 6 MicroSDHC). After a reset, I saw 20+GB show up as expected.
I then called AT&T to activate my SIM and the tech said to turn the phone on and off, so I held the power button and the phone recycled. When done, I'd lost all my data.. and when I checked my storage, it now says total storage 15.73MB with 7.46MB available! Since then I've reset from the software, reset from the three-button combo (VolDown,Power,Camera), and it keeps saying the same thing.
What's also funny is that it never brings me back to that initial setup screen where it asks for my Windows Live ID. How do I do a real reset and get my 16+8GB back? What do I do?
This is a known and long-discussed issue.
See http://forum.xda-developers.com/showthread.php?t=834144&page=6
enjoythemusic said:
This is a known and long-discussed issue.
See http://forum.xda-developers.com/showthread.php?t=834144&page=6
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Thanks, I did later notice that that thread had the issue reported. I didn't guess from the title when I was going through the forum.
I removed the card, did the 3-button reset with the phone powered off, and am working with 8GB for now.
(BTW, it can't be "long discussed" if the phone was just released Monday)