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Help! Storage Card suddenly not showing - dead?
Has anyone had problems with the Storage Card completely dying? I cannot read my 1GB miniSD card on my Wizard device at all any more. It started being weird yesterday but after a reset I was able to access the data, but today it is totally gone.
A 16MB one works fine. :? These cards don't generally die that easily do they?
Could this be a driver issue or something else so I can get my data back? I have tried many resets both with and without the card in place.
I've the same problem (I guess) with my card. I'm not able to read my card on the vario. When i inserted my SD card in a PC he cant read the card. When i start my PC with the card insered system hangs on loading windows.
When I restart my phone with the SD card inserted WIFI wont go on, do you have th same problem CJSnet ?
This looks like the SD disk is something like an (unreadable?) bootdisk ?
I had the same problem with a SanDisk 1GB card recently. I sent it back to the supplier and they replaced it.
Before my "Mini S" I had a "2i" and it was well known that it would "eat" cards. On that forum they compiled a list of "never eaten" cards and recommended staying away from anything not on the list.
I suspect the Wizard may have a similar problem.
i've also got a problem with my miniSD, sometimes it doesn't recognise the card. But when i remove it and re-insert a few times it does work again.
A common problem with the SD-cards is that their contacts are dirty, cleaning sometimes helps.
Thanks mmm_ok, can you provide a link to that list of 'never eaten' :lol: cards please?
Mine is an unbranded type from Viking, so that could be the reason.
zawoot, I had no problems with WiFi and the card inserted.
Have now solved it. When I loaded the card on a PC and ran chkdsk, some of the files were corrupt (plus the boot partition I expect). I copied the salvagable files to the PC, formatted the miniSD which took about an hour (!), and now the PPC can read it again. Now I just copy back the files from the PC, and the lost ones from a recent backup.
What a pain in the backside. HTC not fixing the 'eating cards' bug has cost me 3 hours of my life. What price technology!
SD card problem
I'm facing the same problem. The last thing I tried was format the SD Card
using Pocket Mechanic "Logical Format" - "do not use quick format", format it
two times and just that. Also, as a test, I'm not using the full SD Card
capacity, my SD has 1 G and at this time I'm using 700M and since 10 days ago
everythiong is fine. As an additional test I leaved the battery goes to a
very low level and reseted the device to see it it corrupt the data .. but
is still ok.
My 2GB Adata myflash card has done this. I'm so mad, it has to go all the way back to china for repair.
This is really wierd behaviour for a phone. HTC in all its shoddy glory.
CJSnet said:
Have now solved it. When I loaded the card on a PC and ran chkdsk, some of the files were corrupt (plus the boot partition I expect). I copied the salvagable files to the PC, formatted the miniSD which took about an hour (!), and now the PPC can read it again. Now I just copy back the files from the PC, and the lost ones from a recent backup.
Click to expand...
Click to collapse
SO is there any other issues after you did the format?
I have an ATP 1Gb MiniSD and sometimes my MDA just said that it can't execute an application (that's installed to the miniSD card) because it was "usigned". When I run Resco Explorer, I noticed that the card is NO LONGER shown (???). So I took out the card, re-inserted it and it's now shown in Resco Explorer as "Storage Card2" ! So of course none of the program works since the links (in registry especially), pointed to "Storage Card", not the one that ends with 2. So my solution (for now) is to just shutdown the device, wait for a few minutes, then turn it on again.
I have had 2 cards from mobymemory 1gb and now 2gb - not one problem run well. Can highly recommend mobymemory the use single density cards or something that many of the other manufactures don't use. my advice stay away from cheap cards.
I used a backup utility my card died, and windows could not open it, I reformatted on my digital cam and it works again. It's the software loaded on it.
My MiniSD card popped out of its slot spontaneously last night. Ever since my Qtek 9100 would not recognise it any longer. It still worked on my card-reader attached to my PC. In the end I decided to format the card (not quick format) and now my Wizard recognises the storage card again. Losing all my downloaded attachments during the process. FYI It is a SanDisk 1GB MiniSD card.
sandisk 1g card is almost 2-yrs old and was first for typhoon and now serves faraday and wizard and just started acting wierd on wizard. every so often device does not read card upon waking. pulling it out and reinserting fixes it but i've moved programs to device. poo!!!
Storage Card seemed dead
I had a simuliar problem with my original qtek 1.6 rom until I upgraded to the latest imate 2.17.
Having worked 5-10 minutes with wi-fi, the storage card became invisible and unaccessible. To make it visible once again it was necessary to soft reset the device.
This and some other problems disappeared once I upgraded to 2.17.
Hope this help
I've just took delivery of my Kingston 1GB MicroSD card and all is not going well.
Using TomTom on it causes the entire phone to hang. This can happen is various places, there seems to be no real pattern to it. It can hang when running the initial config screens or if you manage to get passed them it will always hang when trying to enter a street/city name. Normally I can get a few characters in to typing the name and then it will freeze. Only a soft reset will bring it back.
I've tried formatting the card on the PC as FAT and FAT32 but neither seem to improve things.
Anyone else had issues with reading from MicroSD cards hanging their phone - up until installing the card the phones been rock solid?
BTW: It's a SPV M3100. Nothing else is installed - it's just been hard reset
I was having numerous problems with the phone freezing. The famous sleep of death whereby if was left charging overnight it would freeze up only a soft reset will sort it out.
I narrowed it down to the micro sd card or the SPV3100 handling of it. I have a 1gb Sandisk Ultra II. I discovered that if I had a program loaded onto the sd card & the phone had to access it for whatever reason, in my case Fizz Traveller & an RSS reader the phone would just freeze up.
Another problem is everytime I take the sd card out & put it back in, the phone doesn't see it until a soft reset.
Obviously this could be just the phone not compatible with the sd card but I don't have a different brand to try out. But I tend to think its a bug with the phone itself.
hmm doesn't sound too clever.
Assuming it is a bug with the phone itself I wonder if trying one of the other roms might be a course of action? Trouble is there's no way back yet until Orange release a update. Could really do with my GPS working though :-(
zen123 said:
Another problem is everytime I take the sd card out & put it back in, the phone doesn't see it until a soft reset.
Click to expand...
Click to collapse
I think that this is normal for the Hermes. That's the way it works on my Vario II.
I believe the problem with TomTom hanging is due to the software being a little slow at reading the names database from the card. This happens to me on occasion, but if you wait a little while it comes back. I'm using a SanDisk 2Gb card and most other software works fine. It's entirely possible that these problems will be fixed with a future firmware update, as I think it's just a matter of teething problems on a new system. In my case, 2Gb cards weren't even widely available when the Hermes was designed.
kevino said:
zen123 said:
Another problem is everytime I take the sd card out & put it back in, the phone doesn't see it until a soft reset.
Click to expand...
Click to collapse
I've got TTN5 working on my SPV no problems at all. Took less than 10mins to transfer the files from my old sd card to the new one & load the Nav5.21 program onto the phone. Even after numerous hard resets & 3 different phones.
Click to expand...
Click to collapse
Hi All,
Wonder if this is common or should I return the unit now. Had my Dopod 838 Pro for a week now. Great phone/PDA but since new, it does not always recognise a Micro SD card at first insertion. Tried 1x512 Sandisk and 2x1gb Ultra II cards with same issue. Phone has latest ROM from factory, 1.03.707.4. The insertion seems "clunky" too, that is, it doesn't go in smoothly like regular SD and Mini SD devices I have got.
What I have noticed is that if I only insert just enough to lock the card in it seems okay, but if I push it firmly home, it is more likely to remain unrecognised.
In every case, once recognised, it runs, saves, reads from the card flawlessly so it does seem like this is a hardware issue. But if all the Hermes phones are similar, it may be just one of those characteristics of the phone and nothing too much to worry about. Just like to know so I can relax or act as the case may be.
Thanks for any feedback guys...
John
Yes, I have found a similar issue. If I remove and re-insert the card a few times it eventually gets noticed.
It's the only glitch I have had on the device after 3 flawless months
MarkD said:
Yes, I have found a similar issue. If I remove and re-insert the card a few times it eventually gets noticed.
It's the only glitch I have had on the device after 3 flawless months
Click to expand...
Click to collapse
Quite a few seem to take a few goes before recognised but usually seem to work fine once recognised.
Might be a bit concerned about jpfe8851's clunky slot and if it seems to go past the normal stopping point - Have not seen reports about this and mine does not do this.
Mike
I've noticed that it works everytime for me if I insert the card with the device turned off.
Martin
If you use your camera application to save the pictures on a memorycard, try to run the camera after inserting the card if it doesn't detect it. The camera app. then informs you that there's a new memcard inserted and do you wanna use it to save the files on.
Not so much of an hasle, considering how often you really remove/insert memory cards and the hermes has the camera button just opposite to card slot. And the application doesn't stay on the process list if you close it from the X (cross on upper right corner). The OK button doesn't completely close the application.
Inc said:
I've noticed that it works everytime for me if I insert the card with the device turned off.
Martin
Click to expand...
Click to collapse
Same with me I turn it off to remove and then turn it off to insert and it will pick up the card
y2whisper said:
Same with me I turn it off to remove and then turn it off to insert and it will pick up the card
Click to expand...
Click to collapse
This sounds like good practice and I'm sure for most folks this works. I think though there some people that struggle to get Hermes to recognise the card even when inserting it when off. Generally it does recognise it in the end but there could be a few reasons for these issues (formatting, fragmentation, poor physical contact and so on).
I think your advice is good though and should become routine whenever the card is removed/inserted.
Mike
I've used a 1GB PQI, a 2GB normal Sandisk, and a 2GB Sandisk Ultra, and all have worked fine. Except one of the 2GB doesn't like my card reader
i found formatting the card help. Originally it would only be detected if the phone was turned off.
Unfortunately I didn't have a card reader, so used an adapter to format it in my digital camera and have no idea how it formatted it. But it now works everytime without fail!
Thanks Guys...
Sounds like this is fairly common. I've found even since I posted the original question, that provided I just push the card until it clicks, it starts up every time. With my old Axim x50v and Atom, I had to really push the SD cards as far as possible to engage the lock whereas the Dopod clicks just after the edge of the card is past flush. Gently does it seems the rule.
Mike, I appreciate your concern but the clunkiness I think is more related to the card design, having the bumps along one side, than the slot. Also, these things are all rated as hot swappable, so we should all not have to turn off just to change a card. I don't change cards that often, but when I travel, I swap cards a bit as I take a couple cards with music on to listen to while flying.
For all with the issue, I suggest you do as I said in the first paragraph as that seems to be the clue, just press the card until you feel it engage the lock and see what happens.
Thanks all for your feedback. I'll carry on without a visit to service as the phone is terrific and the keyboard (my reason to replace the Atom) is superb.
Best regards,
John
*Solution*
I've also had the same problem, but I think I've figured it out and it's a hardware issue.
If you don't pay attention to how you put the card in, it will go in "crooked". The problem is that the little notch on the side of the microSD won't activate the switch inside the phone that tells it that "the card is in".
The solution is to watch very closely how the card goes in. If you make sure that the side of the microSD card with the notch, goes in straight and flush with the side of the slot, it will recognize it every time.
i've done all the suggestions given on this topic but i still can't get my JasJam, which is about 13hours old, to recognice my microSD card. I've tried a 512mb and a 1gb and no luck... i'm leaving tomorrow and i'm worried if the service center will want to repair it rather than exchange it.
hi fone_fanatic,
if its a fault with the jasjam, you will receive a replacement if its under 30 days old. but the replacement procedure sucks.
Are you in Australia and a Telstra customer? If so, telstra calls imate support to obtain a service reference number, then they will send your pda to mobile phone solutions (MPS) in QLD, they will inspect it and then return a new jasjam to your retail outlet. once the retail outlet receives it they will give you a call to come and collect it.
the warranty is Imate, not telstra, so once it leaves their stores, imate are the ones who do the replacement through Mobile Phone Solutions.
Turn around time, 1 week for my replacement to be couriered to QLD from Melbourne, 5 days turn around time from MPS, 4 days for the new replacement to be couriered back to melbourne, 1 day for me to pick it up. so around 3 weeks.
Now, MPS is closed from Dec 22 to Jan 3 and they are out of JASJAMS, they are awaiting more from imate for warranty replacements (my friend is wating for his replacement) so turn around time could be longer.
life sucks sometimes......
Thanks for that info Jasjamming. I'm in saudi arabia visiting family and friends for the holidays, and the process you just described soounds very similar to the one that was described to me today. BUT... turns out the device is fine, the cards i tried were both Nokia MicroSD cards that came with nokia phones and for some reason the jasjam won't read them. So i bought a 1gig Sandisk and it works fine!
Im having the same issue with my Hermes and a Sandisk 2gb card. It worked fine for a few weeks, but now wont detect at all. Interestingly the screen comes on when the card is inserted or removed - I'll test the card in a reader to see what shows...
A soft reset always seems to work for me
aprmike said:
Im having the same issue with my Hermes and a Sandisk 2gb card. It worked fine for a few weeks, but now wont detect at all. Interestingly the screen comes on when the card is inserted or removed - I'll test the card in a reader to see what shows...
Click to expand...
Click to collapse
There's a thread here http://forum.xda-developers.com/showthread.php?t=294324 which gives some fixes to this problem. The thread is a bit long so it may be best to read from the end backwards.
Also, I believe this problem has been taken care of in the cooked WM6 roms. My SD card hasn't disappeared since upgrading to WM6, but did all the time when with Vodafones UK rom.
broken microSD card?
I have a Sandisk 2GB microSD card, that after a few days stopped working. Whenever I insert it, the device hangs completely. It doesn't matter whether I had turned off the device before inserting. The device stays unresponsive when I eject the card again, I always have to do a soft reset to bring the device back to live. I tried to insert the card carefully (as someone here mentioned the issue with the little notch), but it doesn't make any difference. The card is never recognized, not even after a soft reset. This is obviously very frustrating, as I had just installed a couple of useful apps on the card.
Do I need a new card or is there anything else I could try? ( I do not have a card reader....)
ROM: 1.23.78.3
ROM date: 08/01/06
Radio: 1.06.00.00
it must be the sandisk 2GB microSD cards as i have one to worked great for a week, then stopped working....i formated using the pc and now it is recognized as a 1 GB card, in both phone and pc..
QuachMD said:
I've also had the same problem, but I think I've figured it out and it's a hardware issue.
If you don't pay attention to how you put the card in, it will go in "crooked". The problem is that the little notch on the side of the microSD won't activate the switch inside the phone that tells it that "the card is in".
The solution is to watch very closely how the card goes in. If you make sure that the side of the microSD card with the notch, goes in straight and flush with the side of the slot, it will recognize it every time.
Click to expand...
Click to collapse
Quoted for truth.
I am posting this hoping it helps someone with the same problem.
I had my phone resetting itself several times a day, finding it without all the configuration (people, email, carrier hubs on the home screen, etc.) and reporting the storage as 15.73 MB instead of the 16 GB. In the last part of the problem, my phone did not recognized the storage at all, no matter what I did.
Windows Phone 7 uses the internal SD (yes, our Surrounds and most, if not all, of the HTC 7 devices have Internal SDs but covered under the phone case http://www.anandtech.com/show/4015/htc-surround-review-pocket-boombox/8) as part of the Windows file system, it does not differentiate between on chip storage and SD storate, WP7 treat the storage as a big one, storing all kind of OS configuration (http://support.microsoft.com/kb/2450831/en-us) on it (SD card). Hence when the SD problem presents, the phone resets because the OS can not continue to run due to data missed, and also this is why all the configuration (email, hotmail, also the carrier personalizations, etc.) is lost, because is stored on the SD that is not recognized by that time.
An excerpt from the link above:
The phone’s operating system integrates the SD card with the phone:
•When you start your phone for the first time.
•When your phone is reset to its original factory settings. This is called a factory reset. This is a task that is typically only performed by OEMs or MOs.
When the operating system integrates the SD card with your phone:
1.It reformats the SD card.
2.It creates a single file system that spans the internal storage and the SD card.
3.It locks the card to the phone with an automatically generated key.
So we conclude that the problem is caused by the internal SD not correctly integrated with WP7. In my case a factory reset did not help, no matter what I did the phone did not recognized the card, reporting storage as 15.73 MB. The solution involved opening the phone (I did not care to void warranty, anyway I am far from the States where I bought the phone and can not get a new one. But for you, your best bet is to get a new one, and make a factory reset as soon as you use it FOR THE FIRST TIME, and let the phone finish to do its thing). I had to open the phone, get the SD out of the phone, turn the phone on, do a factory reset, turn off the phone, insert the SD card in the phone, turn on the phone and finally do a factory reset. This procedure had WP7 reintegrating properly the SD. My phone now is rock solid, it has not reseted even once.
Great Intel
Thank you for this! I'm glad you got it working as well. Based on your situation and results/ what the links you posted say, I would think that it is possible to take a different SD card, say one with 32GB of memory, and replace the one in the phone in the same manner that you have. Has anyone tried this? This is for future knowledge for me, as I do not want to void my warranty....yet.
Thanks again!
God Bless
I had this same problem the other night. Just doing a factory reset ended up clearing the problem for me. I haven't seen the problem in a few days.
Hi
Well i have been getting the following faults since yesterday evening
1, Get notification that SD card was removed unexpectedly - then it loads again. when it says sd card it implies the internal memory - since while it is loading apps installed on internal memory are greyed out.
2, Sometime i get notification saying damaged sd card - when i click on it it tells me to format internal storage. Sometime restarting the phone restores everything yet other time you need to do a hard reset.
I have tried everything - i upgraded to the latest firmware / formatted internal storage. Fault keeps repeating. Most of the time fault happens when i wake up phone from sleep.
I contacted samsung - and they told me to take it to have it repaired. What a pity - i only had this phone for 2 weeks!!!.
Anyone passing through the same thing? not sure whether this is a known issue since the repair was quite decisive in that phone needs to be repaired - maybe samsung is aware of such a fault.
Ken
Ahh!! Me too. Everything I tried it never help. My case same as ken481. Everything same.
return it and get a replacement...
have had the phone for almost a week and no issues like what you said so far. assume u don't have an sd card inserted and "sd card fault" is really the internal memory and not the actual sd card itself.
sounds like a faulty phone and u should get a replacement.
From your post it wasn't quite clear that if you have sd-card or not?
If you don't have, what happens if you enter sd-card? Maybe there is something in the slot which is making the error. If you just put sd-card there maybe it will get fixed?
On the other hand if you already have sd-card in the slot, I think that is a problem of the sd-card then.
Palmmmy - did you get a replacement?
Hi Guys i was told to try and run a disk check on the phone drive - anyone has any idea how to do this?
Ken
Hi
OK i tried one other thing - i removed external sd card from mobile.
When i try to move an application to sd card it tell me "Failed to move application not enough memory"
To my knowledge the galaxy should use the internal memory for applications right?
So i assume this is a clear indication that there is something wrong with the phone
ken481 said:
Hi
OK i tried one other thing - i removed external sd card from mobile.
When i try to move an application to sd card it tell me "Failed to move application not enough memory"
To my knowledge the galaxy should use the internal memory for applications right?
So i assume this is a clear indication that there is something wrong with the phone
Click to expand...
Click to collapse
I've tried this way too and same as Ken.
I've changed my micro-sd 3 times but still have same problem.
Cannot replacement too.