My xda2 is stuck as a guest on my computer. it won't detect it anymore. it just logs on as guest. i've done everything i know, including reinstalling active sync, restarting computer, disconnecting cradle, deleted the previous partnership.
i opened the active sync program on the xda, it has 2 pc partnerships but both have the same computer id. anyone know a way out of this short of doing a hard reset which worked but onced i restored the back up, it went back to guest hence no synchronization with outlook.
tia.
Same problem
I'm having exactly the same problem.
When I uninstall ActiveSync and reinstall it, it synchronizes only once, then, again, I'm stuck as a guest.
can anyone help me with this? please
Unfortunately, no one seems to have an idea.
What I did (after I read your first message) is to make a hard reset then manually install the other programs.
Now, everything is fine (but still no idea about the problem)
if you dont want stay guest rename your ppc with a other name
I already tried this. Didn't work
This happens to me regularly. It seems to be a quirk of using my XDA II with 2 pcs.
Try deleting the partnership from the PC and recreating it. Should work fine. A hard reset is a bit drastic!
SMW1
If stuck on guest settings:
Kill ActiveSync on the PC using task manager
Take the XDA out of the cradle
Open ActiveSync on PC
Delete all partnerships
On the XDA go to Start -> Settings, System tab, tap ‘About’, Device ID tab and change the name to something else
Soft-reset the XDA
Place it in the cradle
Create a NEW partnership
That's it
Related
Hi
I have upgraded to Activsync 3.7.1 and although the sync works between Outlook and PPC I cannot explore the PPC either using explore on the ActivSync menu or My Computer My Device.
I am trying to install TomTom 2 Maps to my SD card and it is not being regionised.
I have uninstalled and reinstalled and still getting the same. Any anyone else experienced this? I would be very grateful for any ideas on how to sort this.
Many thanks
Matt
An update
I preformed a hard resent on the device and still I cannot explore the PPC. HELP PLEASE.
Matt
So no problems before
So if I understand it right, You didn't had any problems before the upgrade to 3.7.1
That is correct, worked fine.
Make sure you've got all explorer windows closed before syncing.
If you have a previous window open, before syncing none of the windows will display anything - you need to sync and then open explorer
That is strange
I don't have to close any window.
OK. so if you place the machine into the craddle, you won't get the message connecting to.. is that right?
Hi
I do also have a problem with active sync 3.7.1 when I want to sync anything on my PC with my XDA.
I can only explore my device if I don't select contact, mail or something, otherwise my XDA crashes and I do have to do a soft-reset.
Try to have your partnership without any syncronisation... even if it bothers me a lot, I can currently live without syncronisation... hopefully I find the time to investigate this issue.
Does anybody has the same expierence ????
I don't want to do it with try-and-error...
What are your connection settings
Are all the three boxes ticket under connection settings? ( under active sync)
i seem to recall that zonealarm need to let some program get access before i can sync
other software firewall may require the same thing
including windows internal firewall
It worked before with older version so
If it worked fine with the older version, then it must be about settings within the new version (Igues)
When you installed the new version of activ sync, did you also altablish a new full partnership?
activesync hangs @ 91%
been doing wuite a bit of work on both the phone and laptop... no complaints at all.. but this morning AS didnt work.. so i uninstalled and reinstalled it again.. hoping that itd get back to place.. but while installing from CD or HD it stops @ 91%. says wceusbsh.cab file is not being read..! took it to the system administrator.. removed all entries from registry... and modified the evnt viewer as well.. everythng in vain..
the last retort is to take the back up of my comp.. and reinstall OS.. but is there anything i can do to avoid it..?
cherish
installed activesync that came with my xda exec yesterday. it synced once and i was able to browse the files on the pda from my pc.
but now however, it won't sync, just says connecting on the pc end and no syncing logo in the status bar on the xda. upgraded to activesync 4.1, but still the same problem.
also, i can no longer bring up the phone screen, i can make calls from the contacts list and receive calls, but the phone screen no longer pops up (sound still plays after clicking the phone icon thou).
only got the xda yesterday and set it up into personal mode, installed clearview pdf reader from the cd.
no other changes.
any ideas?
does soft reset erase all your documents and contacts?
thanks.
Do a soft reset and the problem will be fixed.
Tip: XDA EXEC runs faster with less glitches in BASIC mode. Thought I mention it !
No, a soft reset will not erase any of your data. I would certainly start there. Do you (or a friend) have another PPC device to connect to your computer to see if A/S will work with that device?
I would think that since you just go it yesterday, today would be a good day to do a Hard Reset (if the above does not fix it). Chances are good you will wind up doing one anyway, so do it now to avoid further frustration and before you have a bunch of programs and data loaded.
Just my .02
Forgot to mention, soft reset doesn't erase anything, its like rebooting your PC.
Hard reset DOES erase, so be careful of this one !
i've just soft reseted it and now the phone screen works.
i changed the size of the icons and after the soft reset, they were back to normal. was this the cause of the phone screen problem?
i don't have another ppc around, but i can connect to my pc via bluetooth and transfer files both ways but not sync.
is there anyway to view/add/change the files on the xda without syncing/bt ie using the cable and windows explorer?
i don't expect to be emailing much from the xda, so is there any benefit to syncing?
i'll be doing a hard reset soon, the xda went into personal mode before i had time to read up waht the different modes did in the manual.
wifi & bt work very quickly thou, which is nice.
Don't know about size of icons thing as I haven't tried it.
The sync functionality doesn't just sync email, it does sync your calendar, notes , tasks and contacts too. It also syncs files for you.
You can set it so it syncs just the stuff you want it to sync including non (during setting up your sync just tick what you want synced or untick everything to sync nothing).
is there anyway to view/add/change the files on the XDA without syncing/bt ie using the cable and windows explorer?
i've had to soft reset the xda again as the phonepad was playing up again.
i'm going to hard reset into corporate mode, what do i need to save beforehand?
reading from another forum, i see that i have to save mms settings (done) and 3g settings (don't know where they are). anything else?
regards,
haroon.
is there anyway to view/add/change the files on the XDA without syncing/bt ie using the cable and windows explorer?
Click to expand...
Click to collapse
Do you want to never Sync or only when you choose ? If never Sync when you installed ActivSync it gave you wizard to configure what you want syncing, here you could have unticked everything.
i've had to soft reset the xda again as the phonepad was playing up again.
Click to expand...
Click to collapse
I kept getting that in Personal Mode, since changing to Basic mode I don't get the problem anymore. To change to Basic mode , click on your start menu then Programs then Install type.
Reading from another forum, i see that i have to save mms settings (done) and 3g settings (don't know where they are). anything else?
Click to expand...
Click to collapse
I have never used corporate mode before so I don't know. I did come across another post on this forum which had all the settings for corporate mode listed. Try doing a forum search for setup.
got it running in corporate mode now, all seems so good so far.
still won't sync thou, doesn't get past the connecting stage.
i'm going to try reinstalling activesync from the cd and uncheck everything from the setup wizard.
i'll post the results a bit later.
thanks for the info linux!
Have you checked your personal Firewall (and/or XP's built in Firewall) as this will prevent ActiveSync making a connection..
These are the entries in mine:
Control Panel > Windows Firewall > Exceptions Tab
1. ActiveSync Application
2. ActiveSync Connection Manager
3. ActiveSync RAPI Manager
4. ActiveSync Service
If you click on the first one > Change Scope
Choose (*) Custom List
Entry: 169.254.2.0/255.255.255.0
This is set the same for 1->3..
The 4th option requires Port 26675 open on TCP
As I understand it, ActiveSync 4.x creates a TCP/IP connection similar to a TCP/IP network connection so a Firewall can screw things up a treat.
Might also be worth checking in your TaskManager list for the following executables when you startup ActiveSync:
1. WCESMgr.exe
2. wcescomm.exe
3. rapimgr.exe
These relate to the executables that are setup in those 1-3 services in Firewall Exceptions.
Hope it helps..
i have the xda exec and i hard reseted the phone as it was giving me problems. now when i go to sync the phone with the computer nothing will sync over. i can copy things over to the phone and active sync says that it is syncing, but none of my contacts come up on my phone.
i realy love this phone the hardware is brilliant to say the least. the software is the bigest load of crap ever created. i think microsoft just wanted to see how ad they could realy screw things up. well microsoft youve hit a record.
ive uninstall and reinstalled activesync 4.1 at least 8 times and also hard reseted the phone aswell. nothing seems to work.
and when i want to sync notes it gives some sort of error message.
please help.
thanks
the error message that you receive might be useful
I had a similar issue (no hard reset involved) the way that I solved it was as follows:
1) disconnect the phone within activesync on the phone.
2) start outlook, go to tools- options, other, make sure that outlooknis set to be the default client.
3) restart outlook and repeat step 2 (did not actually perform it the first time I dd this, the second time I got a message appear on the screen : Outlook is not currently your default mail client, would you like to make it the default? Select to perform this test evry time outlook starts)
4) restart the computer, this is to ensure that activesync has closed any open mapi sessions
5) start outlook, then open activesync.
6) go to activesync on the phone and select connect.
that fixed my connect problems this evening
HTT,
Gareth
I have had to do a restore on my Wizard.
Now when I activesync it says I already have a partnership on the Wizard and prompts for a name for the 2nd PC.
I am not using a differnt PC it is the same one.
The name of my PPC is Robin_KJAM HOWEVER when I sync it renames it to WM-robin and then DUPLICATES all my contacts, diary entries everything!!!!!!!!!!!!!!
HELP PLEASE.
Robin
GO to Active Sync on your Wizard. Then goto Menu/Options, there you will see your partnerships. Hold down stylus on the very top of the tree structure, for instance mine says Windows Mobile PC, then you will get a option to delete and your done.
AAAahhhhhhhhhhhhhhh
I deleted all partnerships on my Wizard (Thank YOU for the help).
I deleted all partnerships on my PC.
I attach my Wizard, setup a new partnership, tell it the computer needs to overwrite the data on the Wizard and..............
EVERY BLOODY THING GETS DUPLICATED.........
I cannot believe it, it has happened 3 times on the trot.
Please does anyone have ANY idea why this would be happening?
CHeers.
Robin
Hi,
Need some help. Computer does not detect the phone anymore when connected. When i tried to launch activesync on the phone itself, It will start and shutdown immediately.
This is the second time it happened... First time, called up the service centre they told me the only option is to do a hard reset. Which I did... I really dun wish to do that again.
Anyone encountered the same problem?
I had the same problem, after some searching I discovered that if you open up the active sync on your HD2 (tools folder), click on menu, then on option, at this point you have a list of all the items you can sync with your windows outlook. As odd as this seems unclick the "task" and/or "notes", reset your HD2 and try to sync. That was the problem with mine and hopefully it's the same with yours. Hand it over to M$ for yet another glitch in there OS.
Hope it works out.
nope.. i can't even launch activesync from my phone...
Well that is beyond my knowledge a this point, if you can't even access the activesync prompt from the phone even when it's not plugged in, then I think you might have bigger problem than just a glitch. May I suggest flashing the phone... only other option I can think of besides a hard reset; which you say you've already done. Have you tried using a different pc?
Had same problem, had to disable fast usb on phone!!
just try a soft reset? has happened a couple of times to me and the soft reset fixed it.
Mike
soft reset doesnt help... its not with the " enable faster data sync " also.. other computers does not activate active sync too..
Seems like the activesync software on the phone is busted... it will start halfway and terminate itself before the program is fully loaded.
I have the same problem. I had to change outlook profiles on my computer (different issue) and when I tried to sync them, error. So deleted the PC set up on both PCs, and active sync would hang. So tried to remove the PIM file (rename it actually) and now AS will flash briefly and disappear, won't start. Woudl LOVE if someone had an answer...
try creating a new windows account with administrator access that's what do it for me
OK, figured this out, and now that I did I remember going through something previously with my TYTN II just like this. If you need to (bad program exit, Outlook locked, etc) reboot your PC. Also soft reset your phone. Use some file explorer to go to your root directory and rename PIM.VOL to something else. DONT RESET, Pim will reconstitute somehow...
Delete your autosync profile on your PC.
Connect the USB
You will have to go through all the stuff of a new sync, but at least it gets things reconnected. And it beats a hard reset.
PS, as other mentioned, notes can be problematic, best if you can delete all pwi files in your phone\my docs and resync. If some HAVE to be kept, move them elsewhere and sync, then move them back.