i have the xda exec and i hard reseted the phone as it was giving me problems. now when i go to sync the phone with the computer nothing will sync over. i can copy things over to the phone and active sync says that it is syncing, but none of my contacts come up on my phone.
i realy love this phone the hardware is brilliant to say the least. the software is the bigest load of crap ever created. i think microsoft just wanted to see how ad they could realy screw things up. well microsoft youve hit a record.
ive uninstall and reinstalled activesync 4.1 at least 8 times and also hard reseted the phone aswell. nothing seems to work.
and when i want to sync notes it gives some sort of error message.
please help.
thanks
the error message that you receive might be useful
I had a similar issue (no hard reset involved) the way that I solved it was as follows:
1) disconnect the phone within activesync on the phone.
2) start outlook, go to tools- options, other, make sure that outlooknis set to be the default client.
3) restart outlook and repeat step 2 (did not actually perform it the first time I dd this, the second time I got a message appear on the screen : Outlook is not currently your default mail client, would you like to make it the default? Select to perform this test evry time outlook starts)
4) restart the computer, this is to ensure that activesync has closed any open mapi sessions
5) start outlook, then open activesync.
6) go to activesync on the phone and select connect.
that fixed my connect problems this evening
HTT,
Gareth
Related
My xda2 is stuck as a guest on my computer. it won't detect it anymore. it just logs on as guest. i've done everything i know, including reinstalling active sync, restarting computer, disconnecting cradle, deleted the previous partnership.
i opened the active sync program on the xda, it has 2 pc partnerships but both have the same computer id. anyone know a way out of this short of doing a hard reset which worked but onced i restored the back up, it went back to guest hence no synchronization with outlook.
tia.
Same problem
I'm having exactly the same problem.
When I uninstall ActiveSync and reinstall it, it synchronizes only once, then, again, I'm stuck as a guest.
can anyone help me with this? please
Unfortunately, no one seems to have an idea.
What I did (after I read your first message) is to make a hard reset then manually install the other programs.
Now, everything is fine (but still no idea about the problem)
if you dont want stay guest rename your ppc with a other name
I already tried this. Didn't work
This happens to me regularly. It seems to be a quirk of using my XDA II with 2 pcs.
Try deleting the partnership from the PC and recreating it. Should work fine. A hard reset is a bit drastic!
SMW1
If stuck on guest settings:
Kill ActiveSync on the PC using task manager
Take the XDA out of the cradle
Open ActiveSync on PC
Delete all partnerships
On the XDA go to Start -> Settings, System tab, tap ‘About’, Device ID tab and change the name to something else
Soft-reset the XDA
Place it in the cradle
Create a NEW partnership
That's it
installed activesync that came with my xda exec yesterday. it synced once and i was able to browse the files on the pda from my pc.
but now however, it won't sync, just says connecting on the pc end and no syncing logo in the status bar on the xda. upgraded to activesync 4.1, but still the same problem.
also, i can no longer bring up the phone screen, i can make calls from the contacts list and receive calls, but the phone screen no longer pops up (sound still plays after clicking the phone icon thou).
only got the xda yesterday and set it up into personal mode, installed clearview pdf reader from the cd.
no other changes.
any ideas?
does soft reset erase all your documents and contacts?
thanks.
Do a soft reset and the problem will be fixed.
Tip: XDA EXEC runs faster with less glitches in BASIC mode. Thought I mention it !
No, a soft reset will not erase any of your data. I would certainly start there. Do you (or a friend) have another PPC device to connect to your computer to see if A/S will work with that device?
I would think that since you just go it yesterday, today would be a good day to do a Hard Reset (if the above does not fix it). Chances are good you will wind up doing one anyway, so do it now to avoid further frustration and before you have a bunch of programs and data loaded.
Just my .02
Forgot to mention, soft reset doesn't erase anything, its like rebooting your PC.
Hard reset DOES erase, so be careful of this one !
i've just soft reseted it and now the phone screen works.
i changed the size of the icons and after the soft reset, they were back to normal. was this the cause of the phone screen problem?
i don't have another ppc around, but i can connect to my pc via bluetooth and transfer files both ways but not sync.
is there anyway to view/add/change the files on the xda without syncing/bt ie using the cable and windows explorer?
i don't expect to be emailing much from the xda, so is there any benefit to syncing?
i'll be doing a hard reset soon, the xda went into personal mode before i had time to read up waht the different modes did in the manual.
wifi & bt work very quickly thou, which is nice.
Don't know about size of icons thing as I haven't tried it.
The sync functionality doesn't just sync email, it does sync your calendar, notes , tasks and contacts too. It also syncs files for you.
You can set it so it syncs just the stuff you want it to sync including non (during setting up your sync just tick what you want synced or untick everything to sync nothing).
is there anyway to view/add/change the files on the XDA without syncing/bt ie using the cable and windows explorer?
i've had to soft reset the xda again as the phonepad was playing up again.
i'm going to hard reset into corporate mode, what do i need to save beforehand?
reading from another forum, i see that i have to save mms settings (done) and 3g settings (don't know where they are). anything else?
regards,
haroon.
is there anyway to view/add/change the files on the XDA without syncing/bt ie using the cable and windows explorer?
Click to expand...
Click to collapse
Do you want to never Sync or only when you choose ? If never Sync when you installed ActivSync it gave you wizard to configure what you want syncing, here you could have unticked everything.
i've had to soft reset the xda again as the phonepad was playing up again.
Click to expand...
Click to collapse
I kept getting that in Personal Mode, since changing to Basic mode I don't get the problem anymore. To change to Basic mode , click on your start menu then Programs then Install type.
Reading from another forum, i see that i have to save mms settings (done) and 3g settings (don't know where they are). anything else?
Click to expand...
Click to collapse
I have never used corporate mode before so I don't know. I did come across another post on this forum which had all the settings for corporate mode listed. Try doing a forum search for setup.
got it running in corporate mode now, all seems so good so far.
still won't sync thou, doesn't get past the connecting stage.
i'm going to try reinstalling activesync from the cd and uncheck everything from the setup wizard.
i'll post the results a bit later.
thanks for the info linux!
Have you checked your personal Firewall (and/or XP's built in Firewall) as this will prevent ActiveSync making a connection..
These are the entries in mine:
Control Panel > Windows Firewall > Exceptions Tab
1. ActiveSync Application
2. ActiveSync Connection Manager
3. ActiveSync RAPI Manager
4. ActiveSync Service
If you click on the first one > Change Scope
Choose (*) Custom List
Entry: 169.254.2.0/255.255.255.0
This is set the same for 1->3..
The 4th option requires Port 26675 open on TCP
As I understand it, ActiveSync 4.x creates a TCP/IP connection similar to a TCP/IP network connection so a Firewall can screw things up a treat.
Might also be worth checking in your TaskManager list for the following executables when you startup ActiveSync:
1. WCESMgr.exe
2. wcescomm.exe
3. rapimgr.exe
These relate to the executables that are setup in those 1-3 services in Firewall Exceptions.
Hope it helps..
Hi everybody!
I have a problem with synchronizing my contacts, calendar, tasks etc. When I start Active sync, it synchronizes all the files (music, photos, etc) and programs but could not synchronize outlook!! I reinstalted several times Microsoft Outlook 2002 (which was on the getting started CD) but it doesn't help. When the synchronization is over, the following message appears, when I click on the Exchange message: "The server could not be reached.This can be caused by temporarly network conditions. Support code: 80072ee2"
On my PC, I use Outlook Express 6.0, maybe it's not compatibile with the MO 2002??
Also, I don't see any ikon of the MO 2002, I could not open it on my PC ( could not find it), but in the folder of Add/Delete programs is present (192 MB)!
The message on my device is: Exchange Server Synchronized: None.
I really don't have any idea what should I do to synchronize properly all the information.
Maybe someone of you had a similar problem and could share the experience.
I would be very grateful!!
Hi marbron!
First thing you need to do is sort out the Outlook installation on your PC. If you can not open it, it is not properly installed. Since you can't sync with express, you have to let Outlook 2002 replace it as your default mail program.
Second, when you created a partnership in ActiveSync, you must have chosen to sync with Exchange server directly (first V you get).
When device is not connected, go to File->Delete mobile device, then connect you device and create a new partnership. Make sure you uncheck 'Synchronize with Exchange server directly' on the first page.
Hope this helps.
I don't know why I still have problem with the Outlook. I delated the program and reinstaled it again, I delated the device on Active Sync and connected the device. The message was, that I could synchronize only files, music etc and not contacts, calendar, task because I don't have Outllook instaled...
During the set up wizard of Outllok there is a funny message, that the program will instal the following aplications: Microsoft Outlook 2002 and there is a red cross with (not available), but when I click:instal it does it properly only in one moment the system message appears: you don't have a disc inside, please insert disc (the disc is of course there!!). I have to click several times on continue and then the message disappears... Of course, again I can't find the program on my PC, only it appears on add/delate programs.
I really don't understand it. Maybe the version of Office that I have (Microsoft Office 2000 premium 9.0.2812) somehow creating a problem.... Or maybe the program on my official CD has problem (I don't think so, because Active Sync from the same CD is working ok)...
I really don't know what I should do.
Any ideas???? :idea:
So, any idea?? Could somebody suggest me what should I do???
Please!!!
Same problem
I am having the exact same problem. I tried various fixes but nothing worked. I can't sync my PDA at all now. It used to work ok but starting 10 days ago it simply stopped. The only think I did was using the Internet Connection Sharing applet. After using this applet - no sync at all. And the Windows Mobile Device Center (WMDC) in Windows XP displays a stupid message; see atachment.
marbron: It sounds to me like your CD may be damaged or dirty so some parts of it (namely the ones with Outlook) are not readable.
Try cleaning it and the drive.
In any case you should also delete the partnership from PPC side before establishing a new one.
Innovative: Internet sharing disables ActiveSync but should restore it when deactivated.
Did you try to reset your device? If you are using an unofficial ROM this may be a bug and you may have to hard reset.
Also how are you using WMDC under XP? It was my understanding that thing is for Vista only.
Any way, try AS 4.5 and see if that works better for you.
New kid on the block here so I hope someone out there can help me.
Recently got O2 Mini sd Wizard and really pleased with it.
Adding info. to the phone and synching with my pc OK.
I have just lost about 2/3 of my contacts - I don't know how.
But now when I try to synch with my pc I get an error message that reads:
'support code 800703fa' and synching does not complete.
I have tried soft reset but nothing changes.
When I try a hard reset, the phone behaves as though I have just done a soft reset and still nothing changes.
Anyone have any suggestions? (Polite ones please!!!)
+1 for title.
I would just go into ActiveSync on your phone and delete all of the accounts (click on Menu > Options, highlight the computer nickname and click Delete), then delete the sync folder on your computer, and create the account anew.
After creating it, go into your phone's Activesync again and click on Menu > Options again. From here you can configure the settings for each thing you want to sync, and can turn items on or off. For example, since my phone contact list is WAY more important to me, and I don't want my personal contacts ending up on my work computer (where I usually sync), I do not sync them at all. However, I always push Notes and Tasks from the phone to my computer, since I'm usually creating those while away from my desk. Each item can be set differently. I usually let Files sync in both directions, so I can nab new .cab files when I need to.
BTW, a Google search for "support code 800703fa" could be very enlightening, or very tedious, but either way, I'd recommend trying it.
Hi,
Need some help. Computer does not detect the phone anymore when connected. When i tried to launch activesync on the phone itself, It will start and shutdown immediately.
This is the second time it happened... First time, called up the service centre they told me the only option is to do a hard reset. Which I did... I really dun wish to do that again.
Anyone encountered the same problem?
I had the same problem, after some searching I discovered that if you open up the active sync on your HD2 (tools folder), click on menu, then on option, at this point you have a list of all the items you can sync with your windows outlook. As odd as this seems unclick the "task" and/or "notes", reset your HD2 and try to sync. That was the problem with mine and hopefully it's the same with yours. Hand it over to M$ for yet another glitch in there OS.
Hope it works out.
nope.. i can't even launch activesync from my phone...
Well that is beyond my knowledge a this point, if you can't even access the activesync prompt from the phone even when it's not plugged in, then I think you might have bigger problem than just a glitch. May I suggest flashing the phone... only other option I can think of besides a hard reset; which you say you've already done. Have you tried using a different pc?
Had same problem, had to disable fast usb on phone!!
just try a soft reset? has happened a couple of times to me and the soft reset fixed it.
Mike
soft reset doesnt help... its not with the " enable faster data sync " also.. other computers does not activate active sync too..
Seems like the activesync software on the phone is busted... it will start halfway and terminate itself before the program is fully loaded.
I have the same problem. I had to change outlook profiles on my computer (different issue) and when I tried to sync them, error. So deleted the PC set up on both PCs, and active sync would hang. So tried to remove the PIM file (rename it actually) and now AS will flash briefly and disappear, won't start. Woudl LOVE if someone had an answer...
try creating a new windows account with administrator access that's what do it for me
OK, figured this out, and now that I did I remember going through something previously with my TYTN II just like this. If you need to (bad program exit, Outlook locked, etc) reboot your PC. Also soft reset your phone. Use some file explorer to go to your root directory and rename PIM.VOL to something else. DONT RESET, Pim will reconstitute somehow...
Delete your autosync profile on your PC.
Connect the USB
You will have to go through all the stuff of a new sync, but at least it gets things reconnected. And it beats a hard reset.
PS, as other mentioned, notes can be problematic, best if you can delete all pwi files in your phone\my docs and resync. If some HAVE to be kept, move them elsewhere and sync, then move them back.