Database Users

HELP - Syncing qtek 9100 to Outlook 2003 SP2

I've searched and haven't found any help at all with this. I'm trying to sync my 9100 with outlook 2003 sp2 as indicated in the title. I can establish an activesync connection and sync notes and files as well as explore the device and install software, however whenever I try to add tasks, contacts or calendar to the sync options I begin to get an error.
Basically what happens is that it will save the settings and then I get an incomplete sync with an error code of: Support Code 85010014. I've searched the microsoft site and can't find this code anywhere. I've followed the activesync 4.0 troubleshooting guide, but since I am establishing a connection that doesn't seem to be the problem. I've been a PocketPC user since day one so I'm not new to any of this, but I'm really at my wits end with this issue. I've hard reset and reinstalled activesync more times than I care to count. I can also still sync with my old jam just fine. Any help would be appreciated. Are there any unique configuration issues for 5.0 devices relative to Outlook 2003? Does it not like running in cached mode? Thanks in advance for any help.

If you are trying to connect to your home machine try:
Delete Any Partnerships From Activesync & the Device
Uninstall Activesync
Uninstall (Not Repair) Outlook - you'll probably need your Office CD for this.
Reboot
Reinstall Outlook
Reinstall Activesync
Cross your fingers
This has seemed to work for some people but not everyone.
There is a known issue with folder redirection on corporate networks. The Activesync team is aware of this and an upcoming version of Activesync will address it. For the moment the the only workaround is to turn off folder redirection. Unless you are a sysadmin, this is not likely an option for you. If you are in this situation, then unfortuantely you'll have to sit tight - like me.
Hope this helps.
db

I also had to uninstall both the latest outlook junk update as well as the junk update from office sp2 to get as4 working properly.

Success. What worked was to delete my current Outlook profile and account and then set it up again. The first time I did it I didn't delete the outlook.ost file and the new account settings just referred back to that file and I had the same problem. The second time around I deleted that file, configured my outlook settings and got that working and then syncing started to work as well. It took a little time, but has been working well since then. Thanks for the help. It's really strange that my jam and ipaq continued to sync thru AS4.0 just fine, but the qtek wouldn't. Appears to be some weird combination of WM5.0 and AS4.0 that causes the problem.

Problems syncing with two PCs using Activesync 4.1

Hi all
I have a UK T-Mobile Vario with no modified ROMs or anything like that. I am having problems syncing with two computers using Activesync 4.1.
I'm not experiencing any of the usual AS problems, I can connect to both computers by USB or IR without problems. I don't have any firewalls other than the built-in XP firewall, and they have been disabled for the Vario connection on both computers.
From "out of the box", I set up a partnership with my home computer without problems. I then did the same with my work computer. However, when I returned home, Activesync did not recognise the device as one with which it had a partnership and started the setup wizard again. I had to go through the whole process again... then the same thing happened when I returned to work!
It's very frustrating because it takes so long to set up new partnerships, and I can't be confident that it is properly merging what has changed on the Vario with what is on the PCs.
If no-one has any better ideas I guess I will have to do a hard reset and reinstall AS on both PCs, but I'd rather it didn't come to that!
Thanks in advance

Did you resolve this problem? I have been fighting with my new 8125 to try and get it to sync with my computer at home and my computer at work. It just won't share the same partnership and you can only setup contacts and calendar with one of the partnerships. I have tried deleting the mobile devices from active sync on both computers and removing them from the sync configuration on the mobile device and starting again with no luck.
It tells me this "Your Pocket PC is already set up to synchronize with another computer (Windows PC). Please enter a name that will help you easily distinguish this computer from your other computer (Windows PC). " But if I name it something else I can only sync contacts and calendar with one of the partnerships. Very annoying.
I'm wondering if anyone has gotten the contacts and calendar to sync with 2 different computers (without configuration changes each time you sync). I had a PocketPC before (not a phone) and had no problems doing this.

This may not be what you want to hear, but I resolved the problem by uninstalling Activesync from both computers and doing a hard reset on the Vario at the same time. When everything was reinstalled it started working as it should. When doing the hard reset I also installed an updated ROM from T-Mobile for my device, so I cannot say with total certainty whether it was the reset or the new ROM that actually corrected the problem.

Does this mean you can successfully sync your contacts and calendar with 2 computers? Does it show just one item in the sync application on your mobile device?

I'm not sure if this will help you, but I have both my machines, the Universal and Wizard syncing with my work laptop and my home PC without any problems.
The Wizard is syncing Calendar, Tasks and Contacts with both machines...

impaler said:
This may not be what you want to hear, but I resolved the problem by uninstalling Activesync from both computers and doing a hard reset on the Vario at the same time. When everything was reinstalled it started working as it should. When doing the hard reset I also installed an updated ROM from T-Mobile for my device, so I cannot say with total certainty whether it was the reset or the new ROM that actually corrected the problem.
Click to expand...
Click to collapse
Ditto for me. I did a hard reset on my 8125, and reinstalled ActiveSync on comps. Original ROM, updated radio ROM only. Works like a champ syncing with 2 PCs.

That is good to hear that other people got it working.
Did you do any tricks to get this to work? Or did ActiveSync prompt you to create a multiple computer partnership?
What version of ROM do you have? I have 1.8.11.1 WWE and radio 01.09.11. I'm wondering what else is out there and I have heard about a 2.8.7.102 version, but it is prerelease.
Do you have ActiveSync 4.1 and Windows Mobile 5.0?

thomii said:
That is good to hear that other people got it working.
Did you do any tricks to get this to work? Or did ActiveSync prompt you to create a multiple computer partnership?
What version of ROM do you have? I have 1.8.11.1 WWE and radio 01.09.11. I'm wondering what else is out there and I have heard about a 2.8.7.102 version, but it is prerelease.
Do you have ActiveSync 4.1 and Windows Mobile 5.0?
Click to expand...
Click to collapse
I didn't do any tricks - Activesync on your mobile is happy to have two partnerships at once. I'm also using AS 4.1 and WM 2005.

no luck yet
Well I did a hard reset on my device and reinstalled active sync on both of my computers and still no luck. Very frustrating. It still tells me that my pocket pc is already set up to synchronize with another computer and I need to name it something to distinguish it from the other computer. I do this and call it "Home" and then I can't click on Contacts or Calendar b/c it says that it is already synchronizing with my other computer. It says I can turn it on after, but only after I clear the check box for the other computer and try again.
Maybe now I'll look into updating the ROM, but I didn't really want to do this b/c I'm not sure if I want to keep the device if I can't get this to work. Maybe I'll try calling Microsoft although I've already tried and gotten three different phone numbers of people to talk to and when I had called they weren't in the office at the time. So I tried searching some more and trying some different things and came across this great forum!
I wonder if my problem is because my 2 computers are synchronizing with different exchange servers. I did read this:
"If you want to sync your Pocket PC or Smartphone with 2 PCs with Outlook and the 2 PCs are both synchronizing with different Exchange servers, you need to use a registry editor on the mobile device and set the following key:
[HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\EnableNonLocalCrossPollination] = (DWORD) 1
Source: http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
I wanted to try this but haven't found a free registry editor that works yet. I'll do this before the ROM.

FIXED
Changing EnableNonLocalCrossPollination fixed the problem.
I should have just tried that from the start. I paid the $20 for the Vidya Pocket Registry Editor 1.0.5 and changed the registry and now I can pick contacts for both home and work connections. Now to fix the problem of sync freeze

FIXED: ActiveSync Trouble - won't connect

Today my ActiveSync connection stopped working.
It tries to connect for a while then it comes up with "ActiveSync cannot connect to the Windows Mobile powered device. ..."
WM5torage works, so does pinging the Wizard.
Things I tried:
-Using the repair option from Active Sync setup
-Reverting the Wizard to a 3 day old backup made with SPB
Nothing worked :-(
What else (other than a hard reset) could I try?
See below for solution. And don't touch the notification queue if you don't know what you're doing

check if you firewall is blocking the activesync connection
if this is not the case ... good luck

try reinstalling activesync..
or get the latest one..

Install this cab application and select serial instead of RNDIS, just tap at YES button, and activesync will work perfect

Activesync gone mad
I am having the same problem with activesync not actually syncing my contacts and calender despite making all the noises I usually associate with a successful sync. My contacts are not updated and my calender has none of the appointments from outlook uploaded to it.
I have done a soft reset. a hard reset, gone back to activesync 4.2 and nothing works. I have also tried the usb switch that is mentioned elsewhere and no joy. I have other ppc's running PPC2003 and these are fine and update almost immediately, its only my xda mini s that is being a sod. I never had a problem before activesync 4 and several other machines before the mini s. I should also mention that my outlook files are fine and work on all other machines.
It is bad business that the world is becoming dependant on such bad software as this. It is not progress to make things worse and Mr Gates should be held to task for the problems caused from forcing us onto unreliable software in the name of progress. I was happy enough on activesync 3.8 and WM2003 and never had problems.
Please, Please someone give me an answer before hammer and xda meet in heated discussion.

I have the same problem with my MDA and both my PC and Laptop. I have been trying to resolve this problem for months. It is unbelievable that it is so hard to resolve this issue. I have been posting on this forum and on others and still am looking for a resolution. Maybe someday, someone will resolve this issue. Thanks for your postings and help in trying to resolve this issue. Frustrated beyond belief.
Sorry, this did not work either: Install this cab application and select serial instead of RNDIS, just tap at YES button, and activesync will work perfect

Update to previous
Just an update. I have tried this on another machine using the pst file from my machine and it syncs fine. Clearly, there is some problem on my machine with my software.
I have also removed outlook and reinstalled it. Also removed all profiles on main machine. At present, my calendar will sync but my contacts will not. Outlook tests say there is nothing wrong. Short of a complete software install I can not see another way to cure this other than the big hammer.
Go figure.
p.s.
If I had a hammer and Mr Gates was in front of me I would not be held responsible for my actions.

I found a corporate firewall that was preventing sync, I have to shut down the service and then it worked. Strangly, it would sync over bluetooth without stopping the service. A bit OT, but I can't seem to browse while synced. It asks for proxy info which I type in but it says bad user name/password. I KNOW I'm putting in the right proxy info (it defaulted it from my PC which browses fine) and correct user name/pw/domain. Any ideas?

FIXED
No firewall, no ActiveSync, no connection problems at all.
Fixed it by reverting my database to a backup.
When i had the well known alarm clock troubles i accidentially (= out of ignorance) deleted the whole notification queue.
Word of advice: Don't do that, it'll screw everything up

shadow# said:
No firewall, no ActiveSync, no connection problems at all.
Fixed it by reverting my database to a backup.
When i had the well known alarm clock troubles i accidentially (= out of ignorance) deleted the whole notification queue.
Word of advice: Don't do that, it'll screw everything up
Click to expand...
Click to collapse
1. What is the purpose of the Notification queue?
2.What does it have to do with ActiveSync connectivity?
3.How is Notification queue set to make AS work?
Still cannot resolve my connectivity problem with my MDA. Thanks in advance.

asctony said:
1. What is the purpose of the Notification queue?
Manages the Operating System's list of scheduled actions.
2.What does it have to do with ActiveSync connectivity?
Still have no idea of how to get this back inot Notification queue.
3.How is Notification queue set to make AS work?
Still cannot resolve my connectivity problem with my MDA. Thanks in advance.
Click to expand...
Click to collapse
Still looking for some help on this.

check this solution:
http://forum.xda-developers.com/showthread.php?t=271174&highlight=activesync

Is this related to the inability to pass-through browse while on activesync? I am able to sync fine, but when I try to browse I get an error saying bad proxy info (which I've check 1000 times). Or sometimes when I'm messing around with the settings I get a "lost connection" message rather than the invalid login/password. So frustrating! Will switching to the serial type of connection help me?

ActiveSync must be one of the most frustrating applications out there. I have tried all recommended fixes and still cannot get ActiveSync to recognize my MDA. The last time I did a sync was 9/06. Too much BS using this application. I have searched all over the web and cannot find any application that will allow me to update my PIM file without ActiveSync. So, I guess I will finally give up on this. Thanks to all of you who have tried to help me. Thank You!!

sync contact list without outlook

hi, i wish to sync my contact list to my computer without using outlook, im looking for a software look like palm desktop... any 1 have idea???

ahsin said:
hi, i wish to sync my contact list to my computer without using outlook, im looking for a software look like palm desktop... any 1 have idea???
Click to expand...
Click to collapse
Because or requirements at my job, we don't use Outlook. We use SyncML to sync contacts and calendar events with our internal server. Really nice being able to sync without hooking ot a computer and anyplace you have GPRS / WiFi access.
Here's a post where I put some info and links about it:
http://forum.xda-developers.com/showpost.php?p=1159992&postcount=4

i need an exactly same like palm desktop to sync my contact and calender when sync with usb cable

zzzzzzzzzzzz

any 1 have third party software that can sync contact to desktop to view and edit??
i have try uninstall outlook 2003 and activesync 4.5 many time, and the result remain the same

I have had the ActiveSync problem since 10/2006 and have not found a resolution yet. I have posted on this forum, tried all suggestions and tried everything except a Hard Reset. I still cannot get my Desktop or Laptop to recognize my MDA via ActiveSync even though my Desktop and Laptop recognize my MDA. I have asked for 3rd party software to update my Outlook address book and calendar and have not found anything. I have even asked if there is software to update/change the MDA PIM.VOL file via a desktop or laptop. Still no luck. I have researched this out and checked all possible sites. NO LUCK. I still have not given up. I continue to look daily for a solution other than a Hard Reset.
So, you are not alone. There are many of us out there. ActiveSync is a very poor application. Maybe someday we will find something to use instead of AS. The only think that is missing in the AS is the last 'S'.

Hey friends,
I dont know if this reply is useful for you. I am so new to this forum. I am using a Motorola Mpx220, but gonna get my Cingular 8125 within a couple of days. Anyways, when I was syncing my Mpx, I had the same problem. The solution I found out was(after a long research), while the phone is still connected to the computer, go to Start -> Accessories -> Modem link. In that "USB" connection, make it active and then deactivate. As soon as you do this your active sync will detect the phone and it will sync smoothly.
I have no idea why is it happening like this nor I dont know if it works with MDA coz my Mpx220 is running on WM 2003 SE. I can only check WM 5 after I get my 8125. If this reply help you guys in anyways, please let me know.
Thanks mates.....
Jish

So there is no third party "phone manager" like for example Oxygen Phone Manager for Symbian phones ?

Contacts backup without outlook
Try " Jeyo Mobile Companion" . Google for it. It can save the contacts + call log as well as SMS on your comp. You can restore/ update the it any time It doesnt sync though. Just use it for back up purposes. Very hand. You still need to connect that phone to the comp. and AS to recognize your device.
Trust this helps

I assume that I can backup my PIM.VOL file on my 2Gb Storage Card. I have not had to reinstall the PIM.VOL file so I don't know if it really will work. However, I still would like to find an application that will allow me to update/change my Contacts and Calendar without using ActiveSync. Bottom line, why can't we find something that can do this without using AS since we are having problems on using AS? I have used Palms since day 1 and other things without as much problems as AS.

asctony said:
I assume that I can backup my PIM.VOL file on my 2Gb Storage Card. I have not had to reinstall the PIM.VOL file so I don't know if it really will work. However, I still would like to find an application that will allow me to update/change my Contacts and Calendar without using ActiveSync. Bottom line, why can't we find something that can do this without using AS since we are having problems on using AS? I have used Palms since day 1 and other things without as much problems as AS.
Click to expand...
Click to collapse
asctony,
AFAIK, you still need AS to connect the PPC to any PC ( I cud be wrong). What you can do is to set AS not to sync your contacts and others and use another 3p software to update / modify contatcts. The prog - Jeyo mobile companion does just that + back up your SMS too. Which is very crucial, in many cases as they cannot be backed up through the regular way.

8528 Running extremely slow! Its having a major meltdown! Please help!

I am ready to throw my phone against the wall!
All of a sudden about 2 days ago my phone began to run extremely slow. I cant even describe how slow it was. If I tried to send a 8 word text and after the 4th letter or so it would simply stop recognizing keyboard input. Its acting like its low on ram but I have plenty of memory. If I let it sit, turned on, for a 10 mins or so it might finally show the text so I could then send it. Also, the internet stopped working and it wouldnt connect to my email server (hotmail). I did a hard reset, soft reset and nothing worked. Its acting like it has a virus or something.
Cut to today, I thought I could just reflash it with Black Satin Medium and it would fix everything. It always seemed like a good program and I never had any problems before so I thought I could just reinstall it. It was fine for about an hour and now its moving slow again. I dont know if it could have been one of the .cabs I installed but they are the same cabs I had on my phone for months before it flipped out 2 days ago.
So please help! I use my phone for everything and right now it is unusable!
Once I get that part figured out I need help to figure out how I can get my contacts back onto my 8525. I have flashed my phone before but they always appeared right back onto my phone when I was done. It was effortless. And now I cant figure out how to get my contacts back. On Activesync, when I go to Tools, Options, then try to select Contacts as an item to sync I get a message that says "Activesync cannot synchronize Email, Calander, Contacts, Tasks, and notes, because outlook is not installed on Windows PC. To Sync Email, Calander, Contacts, Tasks, and notes do the following: Disconnect the device, Install and run outlook, and then reconnect the device and try again."
But I have outlook on my PC and 8525. I never use either of them but they are there.
Lastly, and this is another big annoyance, any time I connect my 8525 to my laptop the clock on my phone jumps ahead 3 hours exactly. The time on my computer is the current time and so is the time on my phone. but everytime it jumps forward.
I am using Black Satin Medium WM 6
Rom date: 7/10/07
Radio version: 1.43.00.00
Protocal Version: 32.76.7020.19H
Storage:
63.48 mb total
7.35 mb used
Program:
50.77 mb total
27.72 mb used
2 gig memory card.
Installed cabs are:
Sleuth 255's PTT Fix
HTC Xbutton 1.51
Cyberon Voice Speed Dial
Lexistudy
Lexisgoo english dictionary
PLEASE HELP!
Jim

jimbo69ny said:
1.I am ready to throw my phone against the wall!
2. I dont know if it could have been one of the .cabs I installed but they are the same cabs I had on my phone for months before it flipped out 2 days ago.
3. Once I get that part figured out I need help to figure out how I can get my contacts back onto my 8525.
3. Lastly, and this is another big annoyance, any time I connect my 8525 to my laptop the clock on my phone jumps ahead 3 hours exactly. The time on my computer is the current time and so is the time on my phone. but everytime it jumps forward.
Click to expand...
Click to collapse
Hi Jim,
1. Hermes is a good device - don't do that with some patience everything will be fine.
2. In such a situation I will go to a major upgrade. Flash new radio e.g. 1.54, and maybe try some of new ROMs - Schap'a or Shamanix
- dont rush to install any cabs first, just see how the device performs for some time. Try syncing with your pc to see can you get the contacts on the devide
- it could be that some of the cabs got corrupted. maybe make sense to download them anew.
- start installing the cabs one by one, with significant time and usage between the installations - you can figure out which one is causing the problem
3. before start syncing for first time, just delete all mobile devices on PC activesync -- >File>Delete Mobile Device
4. Check your regional and clock settings
Have you installed any other software from your PC? I use to have similar problems with early versions of WM6 after installing CE-Star (Asian languages support)
Let me konw how the device performs
Cheers
PS. It is recomended after fresh flash of ROM to hardreset the device imediatley and only then start installations od applications

I just installed Schap's WM6 Pro 4.20 ROM and its running much better. It looks to be a great program. I wish the clock wasnt so huge but it all seems to run great.
I still cant get my contacts to sync though. When I put my device name in there and connect using activesync it keeps changing the device name to WM_Owner.
Im playing with it. Any more suggestions could be helpful.
The regional settings were off. So the clock is now good.

jimbo69ny said:
I just installed Schap's WM6 Pro 4.20 ROM and its running much better. It looks to be a great program. I wish the clock wasnt so huge but it all seems to run great.
I still cant get my contacts to sync though. When I put my device name in there and connect using activesync it keeps changing the device name to WM_Owner.
Im playing with it. Any more suggestions could be helpful.
The regional settings were off. So the clock is now good.
Click to expand...
Click to collapse
Glad to hear that the device start running better
re sync issue - did you delete all mobile devices on Microsoft ActiveSync? after that you should be able to establishe a new partnership between the PC and PPC - then everything must work fine

But if i delete all of my mobile devices it will erase my saved info then my contacts will be lost for ever wont they?

jimbo69ny said:
But if i delete all of my mobile devices it will erase my saved info then my contacts will be lost for ever wont they?
Click to expand...
Click to collapse
You dont delete any info on your PC, only the partnership between PC and Pocket PC. This will not affect your contacts. After that should establish a new partnership - choosing all settings etc., and everything must be fine.
WARNING! Better first archive your contacts and then proceed.

I deleted one of the two relationships, WM_Owner, and it deleted the folder on my pc with all the info in it. I haven't deleted the WM_James_Klafe2 relationship yet because that's the one that should have all my contact info it it. that was the name of my phone before I installed schap's 4.2
I have it backed up, should I just delete it and see what happens when I reconnect it? should I name my 8525 WM_James_Klafe2 again?
I hate creating more clutter but I started a new thread that specially relates to this problem.
http://forum.xda-developers.com/showthread.php?p=1784760&posted=1

jimbo69ny said:
I deleted one of the two relationships, WM_Owner, and it deleted the folder on my pc with all the info in it. I haven't deleted the WM_James_Klafe2 relationship yet because that's the one that should have all my contact info it it. that was the name of my phone before I installed schap's 4.2
I have it backed up, should I just delete it and see what happens when I reconnect it? should I name my 8525 WM_James_Klafe2 again?
I hate creating more clutter but I started a new thread that specially relates to this problem.
http://forum.xda-developers.com/showthread.php?p=1784760&posted=1
Click to expand...
Click to collapse
Hi Jimbo69ny,
Personally I test almost every new rom for Hermes, and every time there is a new rom on my device I do three things:
1. name the phone - e.g. WM_James_Klafe2
2. delete partnerships on the PC - do not do any backup etc.
3. establishing new partnership between the pc and ppc
thats all!
All my contacts are synced with no problem, including notes, and other stuff defined for synchronization. in fact your contacts are stored in outlook, and deleteing the partnership do not affects them at all
Cheers

so what if I don't have outlook installed anymore? does that mean I lost my contacts? does someone a copy of office that has outlook in it someone could send me?

Damn it Ive been having one problem after another with my 8525 just when I think things are going good there is another set back.
My phone wont sync to my computer anymore. I have Schaps 4.20 installed and I installed the cube earlier today just to see what it was like because I was going to upgrade to shaps 4.3. I really liked it but I its more than I need. Now its time to upgrade and when I connect my phone to my pc i get a message that says "usb device not recognized"
What the heck is going on?
I uninstalled the cube from my ppc did 2 soft resets, restarted my computer and it still wont recognize my pcc

After two hard resets I finally got it to accept Shaps 4.3 rom. It still wouldnt do it after the 1st and 2nd hard reset but for some reason, the last time I connected it via usb, it worked.
THANK GOD! I dont know what happened and why it wouldnt connect but Im happy I fixed.
Still no contacts though

Hi Jimbo69ny,
to best of my knowledge the contacts are stored in outlook. if do not have outlook on your pc i cant say what activesync will sync - my assumption is that you have, as you was able to sync some time ago, dont you?
(on my secnd pc i have outlook express and it syncs too with no problems)
which Cube you have installed? I never had such kind of problems with any cube.
the problem "usb device not recognized" happens from time to time - no idea about the exact reason. sometime it is enough to disconnect the device and connect it again, in few cases i needed to restart the computer - and then it worked with no problems. never did hardreste.
I am confused that you still cannot get your contacts synced. i guess you followed the steps i gave you previously
let me know how you forward
btw, try focussing on one issue only - get first your contacts synced