Database Users

ActivSync 3.7.1 Problems

Hi
I have upgraded to Activsync 3.7.1 and although the sync works between Outlook and PPC I cannot explore the PPC either using explore on the ActivSync menu or My Computer My Device.
I am trying to install TomTom 2 Maps to my SD card and it is not being regionised.
I have uninstalled and reinstalled and still getting the same. Any anyone else experienced this? I would be very grateful for any ideas on how to sort this.
Many thanks
Matt

An update
I preformed a hard resent on the device and still I cannot explore the PPC. HELP PLEASE.
Matt

So no problems before
So if I understand it right, You didn't had any problems before the upgrade to 3.7.1

That is correct, worked fine.

Make sure you've got all explorer windows closed before syncing.
If you have a previous window open, before syncing none of the windows will display anything - you need to sync and then open explorer

That is strange
I don't have to close any window.
OK. so if you place the machine into the craddle, you won't get the message connecting to.. is that right?

Hi
I do also have a problem with active sync 3.7.1 when I want to sync anything on my PC with my XDA.
I can only explore my device if I don't select contact, mail or something, otherwise my XDA crashes and I do have to do a soft-reset.
Try to have your partnership without any syncronisation... even if it bothers me a lot, I can currently live without syncronisation... hopefully I find the time to investigate this issue.
Does anybody has the same expierence ????
I don't want to do it with try-and-error...

What are your connection settings
Are all the three boxes ticket under connection settings? ( under active sync)

i seem to recall that zonealarm need to let some program get access before i can sync
other software firewall may require the same thing
including windows internal firewall

It worked before with older version so
If it worked fine with the older version, then it must be about settings within the new version (Igues)
When you installed the new version of activ sync, did you also altablish a new full partnership?

activesync hangs @ 91%
been doing wuite a bit of work on both the phone and laptop... no complaints at all.. but this morning AS didnt work.. so i uninstalled and reinstalled it again.. hoping that itd get back to place.. but while installing from CD or HD it stops @ 91%. says wceusbsh.cab file is not being read..! took it to the system administrator.. removed all entries from registry... and modified the evnt viewer as well.. everythng in vain..
the last retort is to take the back up of my comp.. and reinstall OS.. but is there anything i can do to avoid it..?
cherish

Activesync error

Finally I have a proper error with Active sync, and it's been going on for a couple of days now. No matter what I do it's screwed!
Problem is that when trying to sync with my home or work PC's, my JasJar freezes once the contacts have gone across - only a soft reset does anything, so obviously the rest of my syncing can't be done...
If I untick "Contacts" then the other information - Calendar, Files, Tasks, Notes, Favourites - sync perfectly.
Ok, I've tried all of the following to fix this:
a) Soft Resets
b) Removing all Partnerships from both PC's and JasJar
c) Hard Resets
d) Re-flashing the ROM
e) Completely uninstalling Activesync and reinstalling 4.1 on both PC's (including removing all registry settings, profiles, rapi.dll, etc)
f) Removing pim.vol to force a new one to be created
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Having done all that I have now moved all of my Outlook "Contacts" into another Outlook folder (called - rather unimaginatively - "Contacts 2"). I have connected via a clean Activesync install which has successfully synced all Outlook information (including my empty contacts folder).
I have then started copying each contact back into my original "Contacts" folder one by one...After copying a single contact, Activesync kicks in and synchronises with my JasJar. All good so far, second contact syncs correctly, third, fourth, etc. Then after copying in the 24th contact I get the following error message:
"Synchronisation could not be completed. Try again later.
Support code:80070008"
My question is...What the hell does that mean!? Neither Google, nor microsoft.com have come up with anything helpful on this subject, so does anyone here have any bright ideas, or maybe suggestions on a different approach I could take to sort this problem out, short of formatting my hard drives!?!

get the latest activesync 4.1 maybe??

sorry didn,t read the post good 8)

Hey Sub69,
This is definately a funny error and one which I think might only be solved with a ROM update, not the same ROM you have but a new one of a different version.
It appears you are the only one with such a problem as there are no others mentioning anything so strange. The fact you can sync some items shows it's not a connection issue. But to be sure check that you have followed this http://www.microsoft.com/windowsmobile/help/activesync/default.mspx and have all PORTS open?
Also you hint at 'e' that you have 2 PC's? Is this corrent and if so what are the OS's on them? And when you get to the 24th contact does it fail no matter who the 24th contact is?
Gavin.

sub69 said:
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Click to expand...
Click to collapse
From your description, it sounds like corruption in the contacts records.
1) By "rebuilding", are you saying that you created a totally new .PST file, before importing data from the .csv file?
2) Did you also check (and repair) the .PST with ScanPST.exe. Typically you'll find it in the path:
"C:\Program Files\Common Files\System\MSMAPI\1033\"
last part will change depending upon the language.
3) As GavinN said, would be interested in knowing if your 24th contact is always the same one, and what happens if you manually create the 24th contact rather than copying it.
4) what happens if you export just the contacts and then import those into a new profile (new .PST file). Can somebody else correctly import and sync with those contacts?

Well, I tried the whole process again, and it allowed me to gt past the 24th contact, so it's not specifically a problem with that contact. In fact, if I reset my device, delete all partnerships, and connect again, it will sync those contacts straight away with no problems. I can then start copying the next lot, one by one, from "Contacts 2" to Contacts, and it'll sync them to my Jasjar, before giving the same error down near the 50th contact. I can then do the same thing again, etc, etc. So I now actually have all of my contacts on my phone. Not the most elegant of solutions, and there's clearly something quite wrong, but it'll do for the weekend, until I can be bothered to figure out something more permanent.
I have a second problem now, in that my Calendar items keep disappearing from my JasJar for no apparent reason. They sync fine, as I mentioned earlier, but if I leave Activesync connected, it kicks in about five minutes after the initial sync, and removes all calendar items, whether they have been entered on the PC or the device. This is clearly getting ridiculous! I'm going to have to put a bit of time and thought into this, but it'll probably have to wait until Monday, otherwise I'll be in trouble with the wife for wasting a weekend!
BTW, I did scan the .pst, when that didn't work I created a new one. Extracting the contacts to .csv and importing them alone into a new .pst before syncing gives the same error. I am now using the latest version of ActiveSync 4.1, although I was previously using AS 4.0 when this problem started. And I'm 99.9% certain that I completely removed absolutely everything AS related in between the two versions.
I think my next plan is going to have to be to completely erase all data, and input it all manually into a fresh .pst. Can't see why this would be any different from importing it from a .csv, but I'm rapidly running out of ideas. The most annoying thing is that this randomly happened in the only week since owning my JasJar where I haven't installed or uninstalled ANY software, changed a setting, or anything! Just as it was all pretty much perfect, look what goes and happens!

Ok, I now feel like a complete idiot, but at least I know what the problem was.
Smartfilter 1.3 is a fantastic piece of software, but it appears that if you keep it running in the background while trying to sync, then your sync won't work (obviously something to do with the way that it loads the contacts)
I could have sworn this was one of the first things I'd tried when I started having this problem, but obviously not...
In case anyone else comes across this problem, here's your answer...At least now you won't have to reset and reflash your device a hundred million times, and destroy / rebuild Outlook and ActiveSync like I did

I'm using smartfilter 1.3 & didn't face that problem while syncing, but mine is Dopod 900. Maybe because of different ROM... just guessing...

I take it back.....I spoke too soon. It synced once, now it's doing the same thing again. :evil:
Aaaaaaaaaaargh! I've even flashed the latest O2 ROM to my JasJar out of desperation, and it's still doing the same thing! This would be funny if it wasn't so frustrating. It was all working perfectly until last week...Why me!?

I've had the same problem once i think. I dont remember what I did that time to get the same error code you posted though. But I restarted my pc and I was able to sync again. I hope i wont face that same problem again... Goodluck...hope you can sync soon...

Well, I can now sync...I'm still having the same problem when there are a few changes (~25+) to sync accross in one go, but if I kill all running processes with "pocket task manager" and remove all plugins from my today screen, it works flawlessly.
So, it's still not back to normal, but it'll do for now...
Just to wrap this up:
I exported my e-mail to a new pst file, and everything else to .csv,
Opened the csv's in Excel to get rid of any extraneous data,
Started again with a blank pst file on my Win2K machine and imported everything to it,
Synced everything to my JasJar,
Started again with a blank pst file on my WinXP machine,
Synced everything from my JasJar to my XP machine,
All ok now.
Edit: Wow, this is an old post! People are still having very similar problems in the Kaiser forum though, and the solution is still the same. So just wanted to say, if you searched and found this as an answer, don't discount it just because of the age!

i know this is old but i had the same problem, i fixed the problem by doing the following steps
START -> SETTINGS -> SYSTEM -> MEMORY -> RUNNING PROGRAMS -> STOP ALL
did active sync again and it worked fine.
my device is an IMATE Kjam, running the MR CLEAN ROM, 2.3 i think,
hope this helps someone.
Cheers

Connecting to Activesync but not able to Sync
Hi,
I am having a strange problem with Active Sync.
When I plug in my mobile with USB and use active sync. it does not synchornise.
I have tried all the options liek chaning schedule, changing the settings and diabling advanced network functionality still I am not able to make the diamond synchronise.
Finally, I download the active sync. 4.5 even then my problem remains the same.
It always shows the message "connected" and fails to synchronise.
Second, i tried copying music files to my diamond and it did not ask for any conversion to mobile format which was not the case before
thanks for any help..
Edit/Delete Message

Hello,
I'm having a problem syncing my contacts and such. I get an error message stating that I have to install Outlook and retry. I have searched both pcs and they both have outlook on them. Any I deas? I'm using Tomal 8.2 ROM and a work box with XP PRO.
Thanks in Advance.

I appreciate the replies and I will try them out when I get back to shore and will report them here.

ActiveSync 4.2 & Contacts?

Guys,
I've setup a partnership between my PC and Exec, when running syncronise though its not placing ALL of my Outlook contacts into my PocketPC, certain contacts (nothing special) just aren't put onto the phone.
Whats going on?
Also, I want to upgrade my roms etc, am I right in assuming that I will simply lose all programs/settings etc by doing this, and can only realistically restore my contacts afterwards via ActiveSync?

Yes you are correct, if you upgrade your ROM you start again from scratch, I had the same problem getting contacts back to my phone after upgrading, just wouldn't happen. Done a reboot on my laptop and then SYNC'ed the phone and all the contacts went in no problem.
It's a pain doing an upgrade but it does give you the chance to clear stuff out and get the phone performing better just a learning curve...

Many thanks, so once I've re-rommed I simply run Activesync, and it'll automatically put my Outlook Contacts onto my phone?
Guess I've then got to reinstall TomTom etc?
Also, with so many Roms on offer, which should I upgrade to? I've got an O2 XDA, for some reason the O2's Rom downloads pages seem to have disappeared? But if I can use a different manufacturers Rom, which one ought I to go with?
Appreciate your help!
Cheers, Ash

Hi Ashley!
Funny you mention this EXACT same scenario just a couple weeks after I posted about it here too !
No one really knows the answer to this so far and I understand how infuriating it is!
I had have a number of devices. My main machine was an Xda2i. Using Active Stink 3.8 all worked fine. Got myself an Exec, and upgraded AS to 4.1 (4.2 I think is still a beta) and when syncing, it says 88 contacts, does the sync, does the beeps and only 24 or so actually show up in my exec. No amount of 'show all' and 'all contacts' etc makes a difference.
Now if I sync on 4.1 with my Bro's Xda2s - all contacts appear. I tried on the Xda2i (currently a friend has it) and it updates fine.
I can only think there is some sort of conflict between Contacts in Outlook 2003, Active Stink 4.1 and Windows Mobile 5 ( I borrows a friends brand spanking new Xda Mini S and that did the same).
The only workaround I can conclude is for me to manually re-enter each contact in Outlook after deleting the original record whilst connected to my laptop. Then the newly input contact will show up. However, I've not had time to test this with each contact nor over a period of time.
My next test will be to install a fresh copy of outlook on a fresh install of Win XP pro on the spare hard drive for my laptop. If that 'works' then maybe it's a slightly corrupted Outlook data file - this is what I suspect it is the most.
Annoying...
Cheers for now! Dennis! West London UK!!

Well, infact I went ahead last night with the O2 Rom Upgrade, everything went through fine - after doing so I ran ActiveSync and it prompted me to reform the partnership, I did so and it continued to Sync,
After I checked my contacts and like magic, all my Outlook Contacts were back onto the XDA!! I'm amazed!!!
As for TomTom, all settings/favourtes etc were retained, it seems they're stored in the same directory as the map files...hence on my SD card!!
Beautiful!
The thing still runs a bit stupidly slowly, so frustrating!! When will someone product an app for the Exec thats sole purpose is to run all the reg hacks that ACTUALLY make any difference!

IE Favorites get deleted after sync.

My favorites is getting deleted after I sync my MDA to the computer. It's done that on every new flash that I made to the mda. I've try updating the activesync and still the same thing. I notice that the favorites does goes to my IE favorites on my computer but why is it deleteing my favorites on the mda? I've try to search for this problem but it seem like no one have my problem.

Try manually copying them between the desktop (\Documents and Settings\username\Favorites\Mobile Favorites) and the PDA (\Windows\Favorites)

Yeah, I did that couple of time and still it deletes the favorites.

Sounds like this is because you have activesync overwrite the device data.
I had this happen a few times when I changed phone numbers on the device and then next day (after sync'ing) the number was wrong again.
Best advice I can give is to not sync your fav's - if you are using different fav's on your PC and device there is no need to.
Hope that helps

bilbo_28 said:
Sounds like this is because you have activesync overwrite the device data.
I had this happen a few times when I changed phone numbers on the device and then next day (after sync'ing) the number was wrong again.
Best advice I can give is to not sync your fav's - if you are using different fav's on your PC and device there is no need to.
Hope that helps
Click to expand...
Click to collapse
That's a good idea. I'll try that. Thanks.

sync contact list without outlook

hi, i wish to sync my contact list to my computer without using outlook, im looking for a software look like palm desktop... any 1 have idea???

ahsin said:
hi, i wish to sync my contact list to my computer without using outlook, im looking for a software look like palm desktop... any 1 have idea???
Click to expand...
Click to collapse
Because or requirements at my job, we don't use Outlook. We use SyncML to sync contacts and calendar events with our internal server. Really nice being able to sync without hooking ot a computer and anyplace you have GPRS / WiFi access.
Here's a post where I put some info and links about it:
http://forum.xda-developers.com/showpost.php?p=1159992&postcount=4

i need an exactly same like palm desktop to sync my contact and calender when sync with usb cable

zzzzzzzzzzzz

any 1 have third party software that can sync contact to desktop to view and edit??
i have try uninstall outlook 2003 and activesync 4.5 many time, and the result remain the same

I have had the ActiveSync problem since 10/2006 and have not found a resolution yet. I have posted on this forum, tried all suggestions and tried everything except a Hard Reset. I still cannot get my Desktop or Laptop to recognize my MDA via ActiveSync even though my Desktop and Laptop recognize my MDA. I have asked for 3rd party software to update my Outlook address book and calendar and have not found anything. I have even asked if there is software to update/change the MDA PIM.VOL file via a desktop or laptop. Still no luck. I have researched this out and checked all possible sites. NO LUCK. I still have not given up. I continue to look daily for a solution other than a Hard Reset.
So, you are not alone. There are many of us out there. ActiveSync is a very poor application. Maybe someday we will find something to use instead of AS. The only think that is missing in the AS is the last 'S'.

Hey friends,
I dont know if this reply is useful for you. I am so new to this forum. I am using a Motorola Mpx220, but gonna get my Cingular 8125 within a couple of days. Anyways, when I was syncing my Mpx, I had the same problem. The solution I found out was(after a long research), while the phone is still connected to the computer, go to Start -> Accessories -> Modem link. In that "USB" connection, make it active and then deactivate. As soon as you do this your active sync will detect the phone and it will sync smoothly.
I have no idea why is it happening like this nor I dont know if it works with MDA coz my Mpx220 is running on WM 2003 SE. I can only check WM 5 after I get my 8125. If this reply help you guys in anyways, please let me know.
Thanks mates.....
Jish

So there is no third party "phone manager" like for example Oxygen Phone Manager for Symbian phones ?

Contacts backup without outlook
Try " Jeyo Mobile Companion" . Google for it. It can save the contacts + call log as well as SMS on your comp. You can restore/ update the it any time It doesnt sync though. Just use it for back up purposes. Very hand. You still need to connect that phone to the comp. and AS to recognize your device.
Trust this helps

I assume that I can backup my PIM.VOL file on my 2Gb Storage Card. I have not had to reinstall the PIM.VOL file so I don't know if it really will work. However, I still would like to find an application that will allow me to update/change my Contacts and Calendar without using ActiveSync. Bottom line, why can't we find something that can do this without using AS since we are having problems on using AS? I have used Palms since day 1 and other things without as much problems as AS.

asctony said:
I assume that I can backup my PIM.VOL file on my 2Gb Storage Card. I have not had to reinstall the PIM.VOL file so I don't know if it really will work. However, I still would like to find an application that will allow me to update/change my Contacts and Calendar without using ActiveSync. Bottom line, why can't we find something that can do this without using AS since we are having problems on using AS? I have used Palms since day 1 and other things without as much problems as AS.
Click to expand...
Click to collapse
asctony,
AFAIK, you still need AS to connect the PPC to any PC ( I cud be wrong). What you can do is to set AS not to sync your contacts and others and use another 3p software to update / modify contatcts. The prog - Jeyo mobile companion does just that + back up your SMS too. Which is very crucial, in many cases as they cannot be backed up through the regular way.