Database Users

Active sync problem

My xda2 is stuck as a guest on my computer. it won't detect it anymore. it just logs on as guest. i've done everything i know, including reinstalling active sync, restarting computer, disconnecting cradle, deleted the previous partnership.
i opened the active sync program on the xda, it has 2 pc partnerships but both have the same computer id. anyone know a way out of this short of doing a hard reset which worked but onced i restored the back up, it went back to guest hence no synchronization with outlook.
tia.

Same problem
I'm having exactly the same problem.
When I uninstall ActiveSync and reinstall it, it synchronizes only once, then, again, I'm stuck as a guest.

can anyone help me with this? please

Unfortunately, no one seems to have an idea.
What I did (after I read your first message) is to make a hard reset then manually install the other programs.
Now, everything is fine (but still no idea about the problem)

if you dont want stay guest rename your ppc with a other name

I already tried this. Didn't work

This happens to me regularly. It seems to be a quirk of using my XDA II with 2 pcs.
Try deleting the partnership from the PC and recreating it. Should work fine. A hard reset is a bit drastic!
SMW1

If stuck on guest settings:
Kill ActiveSync on the PC using task manager
Take the XDA out of the cradle
Open ActiveSync on PC
Delete all partnerships
On the XDA go to Start -> Settings, System tab, tap ‘About’, Device ID tab and change the name to something else
Soft-reset the XDA
Place it in the cradle
Create a NEW partnership
That's it

Activesync refuses to synch 2 files

Hi, I synchronise my XDA II with two PCs, office and home, but having just had to do a full restore, Activesync keeps saying that 2 files are not synched and just goes round and round trying to synch them. It's the same on both PCs.
I've made sure no files are read-only but cannot work out how to find which files are causing the problem.
Any suggestions gratefully received.........

Galadai said:
Hi, I synchronise my XDA II with two PCs, office and home, but having just had to do a full restore, Activesync keeps saying that 2 files are not synched and just goes round and round trying to synch them. It's the same on both PCs.
I've made sure no files are read-only but cannot work out how to find which files are causing the problem.
Any suggestions gratefully received.........
Click to expand...
Click to collapse
AT MS ActiveSync menu - Information Type - Files, when you use your mouse pointer, highlight the Files icon, right click and select Resolve items..., what does it say?
For me, usually when it does not synch properly, it means that
(a) I have files with foreign languuage filename that cannot be translated properly.
(b) your files stored in your desktop is not the same as the files in your device.
Hope this helps.

or maybe it's files being used by the pc or pda ?
activesync will not sync files being used
make sure no other programs are running on the xda
and no files from the my pocketpc doc is opened on the pc

I had the same problem, tried everything to remove the problem:
Checked all files in device and synchronisation folder on PC
Checked all Active Sync settings
Closed all applications
Tried time and time again
In the end the only way I resolved it was when I upgraded the ROM to 1.72
So basically my only advice it, Hard Reset or Firmware upgrade

Does Not Sync 2 Files
I too had the problem, but I think I may have got to the bottom of it.
On my desktop, after an unsuccessful ActiveSync, I noticed that my recycle bin contained 2 files that had not been there before. They were TomTom files. If I immediately did another Sync, all files were synced correctly.
But, next time I used TomTom, ActiveSync would report that 2 files were not synched, and another pair of TomTom files appeared in the Recycle Bin.
I don't know a cure, but at least I know I am not losing any data.

arberyn said:
I had the same problem, tried everything to remove the problem:
Checked all files in device and synchronisation folder on PC
Checked all Active Sync settings
Closed all applications
Click to expand...
Click to collapse
Well, there's one more thing you can try - and this is also what got rid of the problem for me: synchronise, then disconnect the device, run File -> Delete Partnership from the desktop Active Sync, allowing it to delete the synchronised files. Then check C:\Documents and Settings\<your account name>\Application Data\Microsoft\ActiveSync\Profiles and make sure there is no directory with your partnership's name - delete it if it still exists.
Now just reconnect your device and create a new partnership. ActiveSync will copy all "to-be-synchronized" files from the PDA to your PC, so no data is lost. The problem, however, will be gone - at least it was for me!
Cheers, Daniel

re:
I had these problems a couple of times when i hard reset my xdaii, the 2 culprit files are the westekk PPT and pdf. Its easily identified on the file explorer ion the xda2, its icon is not valid (no programs associated).
try deleting these 2 files and see. worked for me.

Cannot sync Wizard with more than one computer

Ok, using Activesync 4.1 I sync'd my Wizard with my home computer. That went fine (amazingly enough). Now I try to sync it with my work computer and I can create the relationship between the wiz and the computer but AS wont let me sync any catagory that has already been sync'd on the home computer. IE: calendar, taks, notes.
Everytime I try to mark one of those catagories AS gives me an error message that states...
"You cannot synchronize Tasks (or Calendar) because it is already synchronizing with Windows PC. To enable Tasks for Windows PC 2, clear the Tasks check box for Windows PC and try again."
What the!?! This same set up worked fine with my previous PDA, and it let me sync between the 3 devices without a problem. Am I missing something? Any suggestions?

Weird. I sync with my PC at home and my workstation at work. Everything syncs with no problems at all. The good thing is that by labeling my appointments (with the color-coded labels), the home stuff shows in color & work stuff in white at home, and the opposite at work. Makes it easy to tell the difference.
Maybe the issue is operating system on the second machine? Try uninstalling AS4.1 on the second system after removing the partnership. Reinstall & try again. Whatcha got to lose?

I had the same problem when I first connected my new Wizard to my PC.
Actually the problem is not that a given Wizard cannot synchronize with more than one PC, but rather that AS does not allow you to synchronize a given PC with more than one PDA.
I suggest that you just delete the entry for you previous PDA (the one that's apparently named 'Windows PC').

Activesync and Outlook in Qtek S200-PROBLEM!!!

Hi everybody!
I have a problem with synchronizing my contacts, calendar, tasks etc. When I start Active sync, it synchronizes all the files (music, photos, etc) and programs but could not synchronize outlook!! I reinstalted several times Microsoft Outlook 2002 (which was on the getting started CD) but it doesn't help. When the synchronization is over, the following message appears, when I click on the Exchange message: "The server could not be reached.This can be caused by temporarly network conditions. Support code: 80072ee2"
On my PC, I use Outlook Express 6.0, maybe it's not compatibile with the MO 2002??
Also, I don't see any ikon of the MO 2002, I could not open it on my PC ( could not find it), but in the folder of Add/Delete programs is present (192 MB)!
The message on my device is: Exchange Server Synchronized: None.
I really don't have any idea what should I do to synchronize properly all the information.
Maybe someone of you had a similar problem and could share the experience.
I would be very grateful!!

Hi marbron!
First thing you need to do is sort out the Outlook installation on your PC. If you can not open it, it is not properly installed. Since you can't sync with express, you have to let Outlook 2002 replace it as your default mail program.
Second, when you created a partnership in ActiveSync, you must have chosen to sync with Exchange server directly (first V you get).
When device is not connected, go to File->Delete mobile device, then connect you device and create a new partnership. Make sure you uncheck 'Synchronize with Exchange server directly' on the first page.
Hope this helps.

I don't know why I still have problem with the Outlook. I delated the program and reinstaled it again, I delated the device on Active Sync and connected the device. The message was, that I could synchronize only files, music etc and not contacts, calendar, task because I don't have Outllook instaled...
During the set up wizard of Outllok there is a funny message, that the program will instal the following aplications: Microsoft Outlook 2002 and there is a red cross with (not available), but when I click:instal it does it properly only in one moment the system message appears: you don't have a disc inside, please insert disc (the disc is of course there!!). I have to click several times on continue and then the message disappears... Of course, again I can't find the program on my PC, only it appears on add/delate programs.
I really don't understand it. Maybe the version of Office that I have (Microsoft Office 2000 premium 9.0.2812) somehow creating a problem.... Or maybe the program on my official CD has problem (I don't think so, because Active Sync from the same CD is working ok)...
I really don't know what I should do.
Any ideas???? :idea:

So, any idea?? Could somebody suggest me what should I do???
Please!!!

Same problem
I am having the exact same problem. I tried various fixes but nothing worked. I can't sync my PDA at all now. It used to work ok but starting 10 days ago it simply stopped. The only think I did was using the Internet Connection Sharing applet. After using this applet - no sync at all. And the Windows Mobile Device Center (WMDC) in Windows XP displays a stupid message; see atachment.

marbron: It sounds to me like your CD may be damaged or dirty so some parts of it (namely the ones with Outlook) are not readable.
Try cleaning it and the drive.
In any case you should also delete the partnership from PPC side before establishing a new one.
Innovative: Internet sharing disables ActiveSync but should restore it when deactivated.
Did you try to reset your device? If you are using an unofficial ROM this may be a bug and you may have to hard reset.
Also how are you using WMDC under XP? It was my understanding that thing is for Vista only.
Any way, try AS 4.5 and see if that works better for you.

ActiveSync Settings

Hi Guys!
I've got a secondary XDA Executive that I keep as a fall-back if the main one breaks down. Here is my question.
I've copied everything from the MAIN XDA to the secondary one (using SPB Backup) and they function identically. The only problem is that if I try and connect the SECONDARY device to my PC to sync it with Outlook it thinks it's the MAIN device (maybe that's no surprise) and it really screws up the sync process. I just wondered where the settings are held for the 'partnership' for ActiveSync on the PDA???
I tried changing the device name but it still thinks it's the MAIN device.
I guess what I'm trying to do is get the SECONDARYdevice to NOT have any partnership at all so I can set it up as a second partnership on my PC
Any thoughts?
Thanks
S

In ActiveSync:
Menu->Options click on the computer which you have the partnership with and then click "Delete".
That should delete the partnership that your phone has stored on it and the next time you connect it to your computer it will prompt you to create a new partnership.

ActiveSync
Thanks for the quick reply!
Doh! It's always the simple solutions that get me! ))
Brilliant!
PS Do you happen to know where that info is stored (that gets deleted) is it a single file or an entry in the registry?
Ta
S

No idea sorry, just had to do it myself recently and only figured it out after trying for about 2 hours...