Need help. In process of installing Active Sync on my desk top, the USB could not be recognised by my desktop.
Thanks
Are you installing the last version of ActiveSync?
Try 3.7.1 and see if this fix the problem.
You may also change your XDAII to another USB connector.
Finally, wich one is your Windowds version?
Thanks, Looking Glass.
I have managed to get the Active Sync working. My fault, connecting the USB before finishing installing the Active Sync software.
Related
hi,
no matter what i try, my device doesnt synch with my desktop pc., it syncs with my laptop and other devices at office, but not my pc at home. my pc is running on win 98se. please suggest
thanks
mani
Do other USB devices work on your PC?
You might want to try a different usb port. sometimes just the usb being a bit loose can cause this.
i have changed my usb port itself, and my pen disk detects. and works,....its just my qtek that doesnt detect. everything seems ok...the status of the USB is ok, yet it doesnt detect.
whats surprising is that in the my computer panel, the "mobile device" icon appears. BUT DOESNT CONNECT!!!!!
Regards
Mani
i had this a few times in the past, but i don't remember how i solved it
Try reinstalling Activesync, i think the latest version is 3.7.1
http://www.microsoft.com/windowsmobile/downloads/activesync37.mspx
or maybe it's a firewall issue
and i also remember somebody solved issues like that by deleting the patnership but backing up the data my the pocket_pc my documents dir would prob be a good idear before deleting the pathership
i doubt its a firewall issue, since i have had to completely format my hard disc and reinstall from scratch.
i already have active sync 3.7.1 installed...
like i said, have tried everything.....
any sugfestions, anyone??
mani
My new M5000 syncs fine with my office PC. When I try to sync at home the device isn't found and so no partnership is set up. Strangely, it establishes a LAN Connection when I try to connect. Anyone got any suggestions ? I had no such prolem with my Qtek 9090.
update to the latest active sync version
I'm using 4.1 which as far as I know is the latest !
I installed 4.1 to connect with another phone, and it stopped working with the universal, with very similar symptoms, it registered as a lan device. I had to downgrade to 4.0 in order to get it to sync correctly.
Also, try rebooting the 'puter, and plugging the USB cable directly into the first hub, not a downstream hub.
Also, what is the state of your battery when you try? I found that the charge current required sometimes when the battery is low is too much for one of my hubs, causing it not to identify correctly.
Thanks for that Coldpenguin. Battery is full, I've tried re-boot, re-install, different USB points all to no avail. I've got 4.0 (I think) at my office so I'll give that a try on Monday. Thanks
Re ...
Dear All,
I've the same problem with SVP M5000, so any ideas?
http://wiki.xda-developers.com/index.php?pagename=UniversalFAQ
Re ...
I try this, but my START and STOP buttons are inactive in all positions.
Taiseer999. Tried that, made no difference, still won't connect !
Do I feel stupid. My Firewall wasn't letting it through. Disabled F/W and hey presto - perfect. F/W now configured to allow Active Sync and all is well. Thanks to all for advice.
Hello
Bought XDA mini s from 02 yesterday. Installed the softrware that came with the mini s.
Active sync installed, plug the usb cable to laptop and to phone and nothing happens. Laptop showing the device is installed and detected but no connection made to the active sync. The active sync icon just keeps on spinning and nothing happens.
So, uninstall and reinstall active sync (a number of times) and doesnt work. Installed the new version 4.1 from microsoft website (link provided on one of the thread here) and that didnt work either.
Getting really frustrated as I have tried everything, reboot laptop, pluggin usb cable to different usb ports on the laptop, switching phone off and on, etc.
Please help.
Andy
This can help you
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
Thanks a lot for the link, will take a look later.
First read is that it may be affected by my trendmicro software.
Will post how i get on later.
Cheers
Andy
Finally, after updating my virus software to allow active sync going through its 'path' the thing finally works. Thanks Carmi!
2 question:
1. after sync'd with phone, it has become very slow and crashes all the time i change program or something. why?
2. i have over 200 contacts on outlook, they dont seem to have sync'd over to the phone. any idea why. I only have whats on my sim card?
Thanks
Andy
did you mark to sync contact (on the PC)?
if yes - add a contact on the device - after Sync check if Outlook (on PC) have it?
You done it again, Carmi. It is working well now.
Cheers
Andy
I glad to hear that
So here is my problem I have an 8125 that will not sync. It WILL charge via usb but no matter what I try it won't connect. I've done a hard reset and tried every version of activecync. Everything on the phone works fine and I can install apps via an SD card. I want to unlock and upgrade the phone. The phone is in really good shape otherwise.
At this point I can only assume it's hardware related but I really want to unlock it and upgrade. So here are my questions:
1. Can I install new usb drivers from an sd card? And since the phone is locked will it even allow me to do that?
2. can I unlock the phone without a usb connection? (bluetooth or from SD card)
3. Can I upgrade from an SD card image?
I keep hoping one of these will cause the USB to start working. Any ideas would be greatly appreciated.
Thanks!
Post your IPL/SPL, GSM and OS. Are you using wm5 or wm6? Also try hooking the usb cable on the back of the mobo on actual ports if you din't try . Also What Windows are you using? XP or Vista
Thanks nycelitemaster,
I'm using XP (always forget to include taht in original post)
I'll have to post IPL & SPL when I get home (It's a G3).
I didn't know there were ports on back of the MB. Can you point me to a guide that would show me how to access them?
Thanks!
OK I found a .pdf with disassembly instructions but I do not see a port on the motherboard. Am I looking for a mini-usb port or another type?
He just meant don't use a USB hub, hook the cable to a usb port on the back or front of your computer. Try changing USB ports also, sometimes they decide they don't want to work on one USB port but if you switch it to another one it will.
maybe it's outlook?
if you're able to charge, then the usb is probably working. Check to see if you can access the files on your phone when you are connected to activesync. if so, then perhaps the problem is with outlook (i'm assuming you're using outlook to sync). i've had problems where outlook would not work after flashing my phone a few times. it's supposedly some sort of error in programming (i think i read it on the microsoft site or some other random forum when i was looking into the problem).
try uninstalling outlook and reinstalling it, then try to setup your sync connection with the computer. it might work afterwards (it did in my case). Also if you are a bit paranoid, try to find the pim information in outlook and make a backup of that file in case it gets deleted in the whole uninstall/reinstall process.
xeno1 said:
He just meant don't use a USB hub, hook the cable to a usb port on the back or front of your computer. Try changing USB ports also, sometimes they decide they don't want to work on one USB port but if you switch it to another one it will.
Click to expand...
Click to collapse
opps my mistake, glad I didn't take my phone apart
monkey_knight said:
if you're able to charge, then the usb is probably working. Check to see if you can access the files on your phone when you are connected to activesync. if so, then perhaps the problem is with outlook (i'm assuming you're using outlook to sync). i've had problems where outlook would not work after flashing my phone a few times. it's supposedly some sort of error in programming (i think i read it on the microsoft site or some other random forum when i was looking into the problem).
try uninstalling outlook and reinstalling it, then try to setup your sync connection with the computer. it might work afterwards (it did in my case). Also if you are a bit paranoid, try to find the pim information in outlook and make a backup of that file in case it gets deleted in the whole uninstall/reinstall process.
Click to expand...
Click to collapse
I should have been more clear when I used the term "sync". I am unable to browse files on the phone via usb. I tried putting it in bootloader mode and upgrading firmware but no luck.
Check your firewall settings.
A search on Google may help provide you which ports to forward through your firewall to allow ActiveSync to communicate with your Wizard.
ActiveSync 4.x requires the following Winsock Transmission Control Protocols (TCP) to be available:
• 990 (RAPI)
• 999 (Status)
• 5721 (DTPT)
• 5678 (Legacy Replication)
• 5679 (Handshake & Legacy Replication)
• 26675 (Airsync)
Thanks for all the suggestions. I'm starting to think it's hardware related. When I put the phone in bootloader mode and plug it into usb I don't see"usb" in the bottom left corner. On my MDA I DO see "USB" in the left corner.
i have a t-mobile mda wizard and every time i plug it in to my pc it says device not recognized but it charges and everything... i just bout a new cradle and everything but no dice on it connecting and im running windows xp... help will be appreciated
Right click the activesync button in your toolbar and open connection setting. Click connect device. It will try to connect. If it won't, the best thing is to go thru the help thing. Do you have a custom rom?
active sync do not work
Hi there, i heard some days ago (a friend who ask me for help, unloking wizard to change ROM) and his WIZARD was not able to get recognized by PC it was a bad contact between USB conectors and cable, so he sent phone to repairs and then he was able to sync and then to migrate from WM5 to WM6.1
perhaps is a connectors trouble.....
What version of Activesync are you using? If it's 4.5, you should be good to go. I have seen problems with older versions.
Also, check Activesync on your phone. Make sure you don't already have two accounts created, because that's the limit on your phone.
If not, try different USB Cables and different USB ports (or test those things on a different device with microUSB connection) before assuming the connector on the phone is bad.
as far as i know the phone is completely factory no upgrades or anything i tried to do the connect thing thru active sync where it looks for my phone still no connection and i bought a new cradle and usb cords all together and it still doesn't work...