Four days ago, I stopped receiving GPRS connection on my Qtek, although, up to now, this has been working just perfectly.
I called the operator (Cellis, Lebanon), and they told me that this was due to the upgrading on the GPRS server. Unfortunately, it has affected only the pocket Pc's due to technical reasons concerning these softwares.
This problem has been taken note of, and the technical department is trying to solve as soon as possible.
Anyone has an idea of all this ? :!: :?:
I have the same problem. Operator support say to me that GPRS server have Ericsson software and they update system. Motorola and LG already update own phones, but Pocket PC Phone Edition don`t work with new version GPRS.
The problem has been resolved since my last message, and it is not complicated at all. You better insist on your operator.
I'm having the very same problem.
The data group said there is a problem with the proxy servers
used by XDAdevices, so they had me de-select the server. Thid didn't help.
They guaranteed they would have it fixed withing 48 hours!
I hope they're right? 48 hours is a long time to be GPRS-less.
Related
Hi all, I hope someone can help with this,
I have tried to all O2 using 100 (but this keeps getting disconnected automatically) so I have to call as 0845 number which uses my minutes + I was waiting 30 minutes to speak to someone and when i eventually did get through they hung up (I am well Pi***d off with o2). Anyhow
I want to connect to the net using GPRS, however no GPRS symbol is displayed and if i try, i get a message saying "No moden at above number" any help would be great.
Cheers
Matt
Right, couple of things to suggest.
Firstly (and I know this sounds stupid)....O2 have recently installed new call centre handling "things" which SHOULD route your call more efficiently but as they have been put in by IBM (also, responsible for more recent "good inovations" in O2) the bits aren't working v well! - trust me as I speak from experience and "from the horses mouth" - I work for them!
So chill when you do get through....the staff on the phones are getting major grief from customers, dealers and fellow staff members (mainly store staff) because it's taking ages......It's not their fault!!
Anyway, back to your problem.....you haven'y said whether you got a new connection or an upgrade.....if it's the latter did you ahve GPRS on your previous phone and did it work?
If it's a new connection then GPRS hasn't been provisioned for some reason (although it can tkae 48 hrs max from connection to go through), same goes if it was an upgrade and you never used GPRS on the old phone.
Give me the answeres to these questions and I'll give you my best guess!
Mike
Check settings
I use this site for settings:
http://www.filesaveas.com/index.html
I would also suggest that you check that GPRS has actually been enabled by O2 for you. I had problems with MMS not being enabled although I HAD asked for it.
Thanks Mike for your responce, and I promise not to go ape at your colleagues.
I have a new account with O2, connected today, however seems strange that it could take upto 48hrs to get GPRS active, I was recently with ORANGE and as soon as I activated the phone (a SPV) the GPRS was active there and then. Ah well I will wait the 48hrs and hopefully it will come active sometime soon.
As an O2 employee, you may be able to assist on this query. As a paymonthly customer on O2 400, I am supposted to call 100 from my XDAII to call CS, but when I do this I get disconnected automatically as if the number is dead, any ideas?
Many thanks for your help.
Matt
An update on the aboe. I have managed to sort this problem out, I did a soft reset and when rebooted I noticed the phone settings were on Germany, changed it to UK and GPRS works fine.
Matt
for anyone searching with this problem
MODEM NOT FOUND AT DIALED NUMBER
1. phone CS on 0845 and make sure GPRS is on! (APN provisioning for mobile web access (you can 'check' on the 100 number, but they can't turn it on for you)
2. 3.30pm is the 'switch over' time, so soft reboot after this time each day (
up to 24hrs) ...... phone again if still not on !
3. GERMANY is default if you go to MY XDA - connections. it will always be on Germany. but the wizzard should of set it to UK when you first set it
Do you have the correct settings for wap over gprs, email over gprs using O2 payg sim with free gprs pages and wap.
Is there any portal to get the settigs to the O2 phone directly?
Is there a Blackberry Connect solution for the Magician?
On the T-Mobile sites in Germany
Is a BlackBerry Client for Qtek 9090 if i;m right...
Think it wuold not work, the GPRS and TCP IP stack must allway's be running, your battery won;t last for 4-5 hours...
Regards Tom
Oops found it with google http://www.t-mobile.de/business/blackberry/software
The Magician is the Qtek s100
Same OS you could guve it a spin and post you findings
Re: On the T-Mobile sites in Germany
onedutch said:
Is a BlackBerry Client for Qtek 9090 if i;m right...
Think it wuold not work, the GPRS and TCP IP stack must allway's be running, your battery won;t last for 4-5 hours...
Regards Tom
Oops found it with google http://www.t-mobile.de/business/blackberry/software
Click to expand...
Click to collapse
I've got my GPRS always on running MSN Messenger, which should also keep TCP/IP running. Lasts at least a day if it is mostly in standby and the reception is good.
Re: On the T-Mobile sites in Germany
I tried to upgrade with the MDAiii Blackberry s/w fromt-mobile.
I first got a country id error that I worked around
Then got a device data error that I again worked around ut thi sgave me error: 116 general error so I had to give up.
Need some more help on this one.
I got this from HTC directly:
"The new product with Blackberry Connect S/W will lunch to the market later. Due to contracts with our customers, we can't to disclose further information and details. As soon as product launch to market, you will find more info on that for sure."
So it looks like we need to wait!
Interesting posting. I am also VERY VERY interested in using BB for my MDAc. Are there any news regarding the "right" .exe which will run with our "Baby"? At the T-Mobile page are too much that I really don't know how to handle the right one. Maybe any User Guide available, please?
Very interesting
Very very interesting....
But I have a look at the t-mobile link and I couldn't see any mention of blackberry in that new rom - is it there?
I too eagerly await the arrival of BB connect for the Jam. I hate swapping my sim card back and forth between the JAM and Blackberry.
Any news or progress on this? I'd also like to install Blackberry Connect on my Magician.
I'm a little confused with Blackberry. I know it's concept as I used to sell it very briefly for Vodafone. If I set my Pocket Outlook to check for mail every 3 minutes and keep my GPRS on, what is the advantage of Blackberry besides saving me 2 and a half minutes of waiting for my e-mail?
the battery of blackberries last at least 10 times longer with gprs on whole day etc
BB Connect for Magician
Yes it is going to be finally out, most of the parties have already reached an agreement with RIM and Nokia would be launching BB Connect for their N9300 and N9500 later this month. From what I understand, BB connect for magician is currently undergoing testing by the telcos in Singapore.
FYI, the current BB connect that we are testing in Singapore is currently very secure as there is a global system wipe which can be sent via sms to your device to hardreset unit just in case it is lost.
o2techie, that is great news! Please keep us informed once an install is available.
Hi folks,
i found on a T-mobile Site in Austria the following Software for the magician: the long awaited blackberry connect software update
http://www.t-mobile.at//business/mobiles_arbeiten/download/bbconnect/index.html
Now I have the following question: Does this software work also for the German verison. I am unable to ask T-Mobile Germany, since I do not have an T-Mobile phone number.
Thanks for your help.
What benefit would Blackberry provide, except for the push email concept we already got through the latest Exchange server update?
me_phisto said:
Hi folks,
i found on a T-mobile Site in Austria the following Software for the magician: the long awaited blackberry connect software update
http://www.t-mobile.at//business/mobiles_arbeiten/download/bbconnect/index.html
Now I have the following question: Does this software work also for the German verison. I am unable to ask T-Mobile Germany, since I do not have an T-Mobile phone number.
Thanks for your help.
Click to expand...
Click to collapse
The long awaited answer, at least for me is yes, Yes YES! it works!!! BUT there are a few drawbacks. Read the rest of the post before downloading the software.
Firstly the website warns very specifically to download only the German update for germany and the austrian update for austrian mdac's. otherwise the compact could break and they probably wouldn't refund.
As far as I know it only works on the t-mobile system, i have no idea about Vodafone or O²
The compact gets a new rom:
Rom Version now is 1.13.01 GER and ROM date is 08/18/05
ExtRom becomes 1.13.130.
Installing the client software is easy setting it up not quite so easy, (at least for me). The Blackberry (BB) Client software then gives the compact its own blackberry id which you have to register at www.instantemail.t-mobile.de. - Again this only works for the German T-mobile system (as its a german website).
Also don't forget to have the blackberry push service set up for you by t-mobile. I messed around with this for a week before getting it to work properly. The T-mobile support couldn't help because the software has not been released here yet.
I am so pleased that this works. I, like alot of others, have been waiting for this since the beginning of the year. Finally the Compact is the all round machine that it was meant to be.
HBK said:
What benefit would Blackberry provide, except for the push email concept we already got through the latest Exchange server update?
Click to expand...
Click to collapse
I think people want this cos it's the only thing some other people have over us magician owners. Honestly I can't see how it would be any improvement.
What's annoying me, though, is that Vodafone Australia have stopped charging their GPRS by the kb and are now charging $1 every 5 minutes you're online! I guess this is better for all the kiddies downloading new games and stuff to their nokias but it means I can't automatically check for e-mails every 3 mins like I was.
When I rang them, they tried to sell me a blackberry handset and put me on their blackberry data+calls plan which isn't available for smart phone users. I told them to shove it cos my phone's heaps better than a blackberry and then asked them when they were bringing in the service for PDA/Smartphone users like Vodafone Germany's website has.
I swear, if I could see the girl at the other end of the phone line she would've had the most stupid, blank, glazed over look on her face! She had no idea!
there is already also an bb update on the german t-mobile site, i found it yesterday night surfing trhough the T-Mobile Site: http://www.t-mobile.de/business/blackberry/software
have fun...
A couple days ago my phone was behaving very strangely, not recieving calls, callers were not going to my voice mail but to strange error messages and I wasn't able to log into my voice mail for an hour or so either. That all resolved itself relatively quickly but since then I haven't been able to log onto my unlimited GPRS cingular account with my Wallaby (T-Mobile branded). My retail (all carrier) Ngage QD connected just fine so I know it's something to do with T-Mobile's network. As I wrote this post, I decided to check the connection in my T-Mobile branded Ngage to be thorough since I was assuming that somehow T-Mobile managed to disable my data passthrough on their network. To my surprise, the T-Mobile Ngage DID connect to the internet! I replaced the SIM in my Wallaby, rebooted and checked my internet connection once again with not a small amount of pessimism but it now works! I must have hard and soft booted it a dozen times in the last two days but it continually refused to connect until I connected with a different device. I don't know if this was an issue unique to me or a regional thing (because of the coincidence with the tower-related problem) or maybe a more prevalent issue but I might as well go ahead and share my solution. Any more technical types who could further illuminate the details please do!
Seems I spoke too soon...
The problem is back. It still works alright when I use the T-Mobile Ngage but the Wallaby gives me the "The answering modem has disconnected" message. In reviewing my device settings, I realized that the asterists in the password field seemed to be a little bit longer than the 9 characters in CINGULAR1 so I changed it and now it works once again. Ergo either Cingular just started checking the password this week or they changed the password this week on our servers or somehow the password managed to change itself in my Wallaby. None of these seems very likely to me. Has anyone had any kind of similar issue this week?
Please forgive me if this has been covered. I have scoured the forums with no avail. I am trying to get Blackberry connect to work on Cingular. I am using a Cingular 8525 latest Cingular rom unlocked with the blackberry connect unlimited plan. During installation of the bbc client, the service drop down box is grayed out. Once installed, the service shows stopped, pin pending, ip address not connected. Any ideas? I have tried the latest HTC South African rom, all different versions of the bbc client software, and various apn settings (blackberry.net). It seems like the bbc client is locked to specific roms. Any help is greatly appreciated.
I had the same problem, never solved it, therefore I sold my Tytn.
I believe the version 100 (XDA Trion) doesn't work with BB.
I have bbconnect running on latest HTC ROM on Vod V1605, works very well.
dropped in first time, this is a corporate account connected to our BES server not a Provider BB Service. I do however have a BB account through Vodafone to access the corp BES.
mras said:
I had the same problem, never solved it, therefore I sold my Tytn.
I believe the version 100 (XDA Trion) doesn't work with BB.
Click to expand...
Click to collapse
Hi,
I have the same problem with two MDA VARIO II (T-Mobile (Germany) Version of Hermes device):
I called T-Mobile and got the information that HTC changed something on there device so that the Blackberry Software client will not work any longer.
This problem is very new and T-Mobile works with RIM and HTC to solve this problem.
The problem is that the Protocol version will not displayed on the last page of the Blackberry client and the client will not create a blackberry pin.
The very friendly T-mobile guy (Blackberry support line) explained my that there will be a new blackberry client or a rom / radio update to solve this problem.
For me I gave back both devices and will wait some time until the problem will be solved.
Perhaps someone here has another solution.
Erik
Hi folks,
I have just got myself an HTC TyTN and found this forum. I have been reading it for
a couple of days and managed to update the ROM on my phone to the latest HTC WWE version
on the wiki.
Loving the phone so far but I cannot get BlackBerry Connect to work.
I am running BlackBerry Connect 2.1.2.54 and using my UK O2 3G SIM which was previously
working great for BBConnect on my Nokia E61, so I know I am OK from the network side of things.
BBConnect installs OK, gives me a PIN OK, but when it tries to connect I get:
"Network Available" followed by
"Data Tunnel Available" followed by
"Not Connected"
I should mention that I am only using BlackBerry Internet Service, not the full-blown
BlackBerry Enterprise Service, so I have not installed the desktop part of the software,
only the client for the mobile.
I even tried to downgrade the ROM to the 1.35 version last night but the 1.35 updater
refused to let me.
Has *anyone* got BBConnect to work on the latest shipping ROM? Anyone have any details
about upcoming new versions of the BBConnect s/w?
Reg hacks?
I would be very grateful for any advice, will post back results.
Thanks,
Charlie.
PS: Is there any way to turn off the green flashing network status LED? It drives me crazy
PPS: If nothing will get BBConnect to work, anyone know of another solution to get my POP3
Yahoo mail pushed to my phone (I am UK based if that matters)?
I would appreciate some help with this same problem, but on Cingular USA.
New 8525, updated AT&T ROM, Cingular's Blackberry Personal data plan.
I was told by RIM they don't support Cingular and 8525, but I see many
users in this forum do have it working.
Have tried various version of BB Connect on my 8525, but they
all point to a blackberry.net IP address that ends in .189.
Some threads say it needs to be .192 for USA - is that my problem?
Thanks for your help !
I had Blackberry working fine on a T-Mobile Vario II, but last month that went back faulty (the dreaded lock-ups) and was replaced with a new unit.
I was unable to connect to Blackberry, getting the same response as Charlie. After much investigation TM were about to exchange the handset again when I received a call from TM saying that there was a known problem with a certain range of IMEI numbers on new handsets that were not able to connect with Blackberry. After checking we found that the IMEI of this new handset fell within the affected range.
I was told that it was a Blackberry problem, and that TM were expecting RIM to issue an update or patch to cure the problem. I decided then to remove the blackberry from my account and use other methods, so haven't pursued it.
So it seems there is a known problem with some HTC handsets, but as usual there's little being done about it!
bbc does not work with the new rom. to roll back, use the sdcard upgrade method in the wiki under rom updating for beginners.
this will take you back to 1.34..... sux.
wes
Can anyone else confirm that Blackberry Connect requires the original ROM?
As the previous poster said, that would sux.
Has anyone else been able to get the following to work?
1. Cingular US
2. Blackberry Connect Client (ver 2.1, not 4.0?) loaded onto 8525, running WM5
3. Get Client to generate a PIM
4. Use "Change Handheld" option on mycingular website to enter the new IMEI and PIN
5. Sucessfully access BIS
Please let me know which version of the 8525 ROM and BB Connect you used.
Thanks for your help!
Here's my setup:
1) Cingular 8525 SIM/CID unlocked (HardSPL 7)
2) Elf's 2.1 Crackberry ROM (WM6) - very nice stable build.
3) BBConnect 4.0.0.67 CAB
4) Cingular Blackberry Tethered Unlimited (both BIS and BES enabled)
Make sure you have a data connection working first.
BBConnect will issue you PIN after you click the Register button - you can see this in the BB Connect utility on your handheld.
You can then use this PIN and your phone IMEI on Cingular's BB site:
http://mycingular.blackberry.com/
Don't forget to download the Service books.
If your company has Outlook Web access for Exchange Server you can avoid BES.
BBConnect only allows 3 email boxes on a non-BB device.
Everything works fine except that the BB Service hogs the wireless connection so that I sometimes have problems with other services require internet connection.
Toss that Cingular ROM (even the latest 2.15 update) - it's worthless and a real headache - very unstable
I'm getting ready to install this, can you explain this comment:
If your company has Outlook Web access for Exchange Server you can avoid BES.