Blackberry connect - service won't start - 8525, TyTN, MDA Vario II, JasJam General

Please forgive me if this has been covered. I have scoured the forums with no avail. I am trying to get Blackberry connect to work on Cingular. I am using a Cingular 8525 latest Cingular rom unlocked with the blackberry connect unlimited plan. During installation of the bbc client, the service drop down box is grayed out. Once installed, the service shows stopped, pin pending, ip address not connected. Any ideas? I have tried the latest HTC South African rom, all different versions of the bbc client software, and various apn settings (blackberry.net). It seems like the bbc client is locked to specific roms. Any help is greatly appreciated.

I had the same problem, never solved it, therefore I sold my Tytn.
I believe the version 100 (XDA Trion) doesn't work with BB.

I have bbconnect running on latest HTC ROM on Vod V1605, works very well.
dropped in first time, this is a corporate account connected to our BES server not a Provider BB Service. I do however have a BB account through Vodafone to access the corp BES.

mras said:
I had the same problem, never solved it, therefore I sold my Tytn.
I believe the version 100 (XDA Trion) doesn't work with BB.
Click to expand...
Click to collapse
Hi,
I have the same problem with two MDA VARIO II (T-Mobile (Germany) Version of Hermes device):
I called T-Mobile and got the information that HTC changed something on there device so that the Blackberry Software client will not work any longer.
This problem is very new and T-Mobile works with RIM and HTC to solve this problem.
The problem is that the Protocol version will not displayed on the last page of the Blackberry client and the client will not create a blackberry pin.
The very friendly T-mobile guy (Blackberry support line) explained my that there will be a new blackberry client or a rom / radio update to solve this problem.
For me I gave back both devices and will wait some time until the problem will be solved.
Perhaps someone here has another solution.
Erik

Related

Blackberry and i-mate JAM

Hi All
I'm in the uk and have an i-mate JAM which does just about everything I want - apart from Blackberry.
I've tried the v1.2 blackberry connect s/w from O2 on it - it loads and doesnt give any errors but doesnt generate a PIN, and doesnt display an IP address.
I've had blackberry enabled on my sim by vodafone (my provider) and Ive setup a new GPRS connection with the apn of blackberry.net
I can't seem to get the desktop software to talk to the jam either - and when I click on the 'start' button on the connect software on the JAM it attempts to connect and then just disconnects.
Any ideas anyone? I really want this to work - is there a workaround that anyone knows about?
Thanks
Will.
Let me know if you get this working. If it does I'll be straight down the shops to buy a Jam.
Hi, I`ve the same problem. German T-Mobile ROM and Blackberry Client from the blue angle (T-mobile Version). The blackberry client starts normaly, but it is not generatin a BB-Pin. It always says "Aufwartung" whatever this means. The IMEI is displayed correctly.
Has anyone an idea?
Petons
there is no desktop software for the non RIM blackberry devices, and your best alternative for instant email would be alwaysonmail.com until a client is released from RIM for use on the Magician.
rgds
Jim
Hi there
I beg to differ - I have a copy of the rim desktop software for activesync.
Its called 'Blackberry Activesync Configuration'.
Will.
Welcome to the club. A friend from a german ppc forum told me, we won't get any success, cause T-Mobile put BB in the ROM Upgrade just for MDA II & III. Even we have the CAB file, it will not work as long as someone here changes a responsible part in the registry. Just installing the CAB won't work.
But I don't understand T-Mobile. They would earn much more money (as they already do), if they would offer this service to MDAc users - and they are not less! So we may have to hope for an update...
MrMacMax said:
Welcome to the club. A friend from a german ppc forum told me, we won't get any success, cause T-Mobile put BB in the ROM Upgrade just for MDA II & III. Even we have the CAB file, it will not work as long as someone here changes a responsible part in the registry. Just installing the CAB won't work.
But I don't understand T-Mobile. They would earn much more money (as they already do), if they would offer this service to MDAc users - and they are not less! So we may have to hope for an update...
Click to expand...
Click to collapse
RIM refuse to provide support for BB on Magician, to carriers. No RIM support means no software ever.
Why? I dunno, they're canadian aren't they....
Maybe they got hit by a moose....

BB Connect on XDA Exec??

Has anyone set the XDA Exec up to work with Blackberry yet?
Is the BB Connect software available for Universal users to download?
tonyb15re said:
Has anyone set the XDA Exec up to work with Blackberry yet?
Click to expand...
Click to collapse
Surely we need to be waiting for AKU2 for push email?
Yeah, my company has Exchange 2003 and BES, so I would prefer to be spoiled for choices.
I really just asked the question because:
- Sometime before the Universal launched, HTC & RIM announced that BB connect could be used on their devices (I assume that's if operators wanted to support it).
- Since then I have not heard one thing about BB Connect running on an HTC PPC.
BillB said:
Yeah, my company has Exchange 2003 and BES, so I would prefer to be spoiled for choices.
I really just asked the question because:
- Sometime before the Universal launched, HTC & RIM announced that BB connect could be used on their devices (I assume that's if operators wanted to support it).
- Since then I have not heard one thing about BB Connect running on an HTC PPC.
Click to expand...
Click to collapse
This of course is in the ideal world, we already have BES in place which works well, I had a BB7100V before I foolishly bought the XDAIIS with its poor Bluetooth but reasonable BBConnect software, my only choice for corporate email is BB.
Will the BlueAngel Cab work on the Universal? I know the OS is different but surely the underlying code is not too dissimilar. The reason Im looking for the Universal is for a better BT stack to work with all my devices e.g. car kit, phone headset, activesync.
Almost working, but not quite
I managed to get the T-Mobile BB Connect software installed on my Qtek 9000 using the current ROM (AKU1). I also installed the desktop software and got it talking to the device and synched (desktop). All policies and services got loaded from our BES server.
The only remaining "minor" problem is that it won't connect online to the UK RIM servers. Can't find a log file with enough info, so I'm not sure of the cause. Over in the Wizard forum people have mentioned that RIM may block certain IMEI/PIN combinations.
Since this is a German Qtek updated with the generic English Qtek ROM, running T-Mobile BB Connect software, connecting to my BB account with Swisscom, can't say as I'm shocked. :?
I've got a call in to see if we can fix it, though.
Ever optimistic....
ok I now have this working with a Tmobile UK Rom as the base and Tmobile BBconnect software, works very well, you will get the PIN from the service you will however not get an IP address, I spent over a week trying to debug this, it appears that theres something hardcoded somewhere that requires the match between the ROM and the BB software before it will work. Dont ask me what as I have no idea, I'm now hoping that O2 bring out a version soon as the Tmobile UI sucks with its gay pink logos and buttons....
BB Connect up and running with Swisscom
With help from tonyb15re, I was also able to get Enterprise BB working. It took a very specific ROM which appears to be matched to the BB Connect package. The device is a generic Qtek, the carrier is Swisscom, all the ROMs are T-Mobile UK.
The ROM which works is (from the FTP site):
UNI_TMUK_12032_120_10600.exe
Other T-Mobile ROMs and the latest generic Qtek ROM did not establish a connection.
Thanks again to tonyb15re for the help.
Hi,
Where did oyu get the T-mobile BB connect software from?
Scott
In the Wizard forum, they mentioned that the files were supposed to be on the XDA FTP server. But when the server got trashed a bit ago, the files disappeared. Therefore, I picked them up from T-Mobile Germany. Look here:
https://after-sales-service.t-mobile.de/eg_online/t-mobile/t_mda_vario.htm
The first two links under "Software Updates" are the BB Connect client and the Desktop program respectively. They are language aware, so the program will run in English, even if the installer is German.
Best regards,
bassettg said:
In the Wizard forum, they mentioned that the files were supposed to be on the XDA FTP server. But when the server got trashed a bit ago, the files disappeared. Therefore, I picked them up from T-Mobile Germany. Look here:
https://after-sales-service.t-mobile.de/eg_online/t-mobile/t_mda_vario.htm
The first two links under "Software Updates" are the BB Connect client and the Desktop program respectively. They are language aware, so the program will run in English, even if the installer is German.
Best regards,
Click to expand...
Click to collapse
Hi, Can u confirm the following works fine on Universal or Universla clones
Thanxs cheer, Taurus
Yes. If you use the exact T-Mobile ROM together with the Vario BB Connect package, it works properly on my Qtek 9000 in Enterprise mode. I cannot verify the Internet mode.
Good luck,
bassettg said:
In the Wizard forum, they mentioned that the files were supposed to be on the XDA FTP server. But when the server got trashed a bit ago, the files disappeared. Therefore, I picked them up from T-Mobile Germany. Look here:
https://after-sales-service.t-mobile.de/eg_online/t-mobile/t_mda_vario.htm
The first two links under "Software Updates" are the BB Connect client and the Desktop program respectively. They are language aware, so the program will run in English, even if the installer is German.
Best regards,
Click to expand...
Click to collapse
I just re-uploaded the files again (and fixed the thread in the Wizard forum)
I currently have a Blue Angel running 2003 and a Tmob uk rom 112 and the BB connect software, the BES works really well. To answer some questions I have some info that you may need. My company runs BES over voicestream (Tmobile USA) in the service contract it only provisions for the BES push mail on the blackberry.net server (linked to voicestream) Sooo what I am getting at is this, if your company only signed up for the BES push that is all you are going to get. If your company signed up for the BES and internet then you will be able to use the blackberry server and the mobile telephone companies wap or web client ip address.
In other words unless your plan includes web access via the internal modem you are not going to be able to get to the internet via the cell phone.
You will be able to get to the internet via the wireless lan card tho!
Also just another note,, when you connect to the BB client you get your corporate mail but if you enable the wifi then it disconnects from the BES, you have to then reconnect to the BES after you are done with the wifi session.
Some of my findings -
The BBConnectt from T-Mobile works ONLY with the
UNI_TMUK_12032_120_10600.exe
It works using ANY BB service provider.
The biggest problem is that the ROM UNI_TMUK_12032_120_10600.exe
is damn old, slow, the RAM is leaking and it is not stable at all.
Otherwise this is all ok. Today i will try to run BBConnect on my Universal using latest QTEK ROM and RADIO + TMO Extended ROM. I do not really beleive that BBConnect software is sticked to the EXACT TMO ROM. Will keep ypou informed.
I've tried it on the older O2 ROM, spent days trying to get the TMO BB Connect working on that, it didnt work, I even downgraded the radio to 1.06 which didnt work, the only combination I could get to work was the latest Tmob rom. works well for me, was going to upgrade to the latest O2 but cant be bothered..
I managed to get BB connect working on optus australia by installing the T Mobile UK rom as mentioned above... but then I went and upgraded the radio to 1.09 and everything stopped working from there.....
thats because for some obscure reason it needs 1.0.6 radio.. Try downgrading the radio..
I can't seem to get this to work, I have the right ROM and BB connect software in my Exec and the BB service is running but it will not do lookups and I am not getting mail....
Could someone post the right rom and bb software again to make sure I have the right one?
Many thanks...
New QTEK Radio 1.11 works
Just to share (apologies if someone else has already shared)...
I have the "standard" T-Mobile AKU1 ROM (vodafone SIM on a O2 Exec) and just tried upgradding the radio to to the new QTEK 1.11 radio......and it WORKS!
QTEK Radio rom is on the FTP site. Looks like we are no longer stuck with Radio 1.06.
I had to install the standard ROM Package first, then just upgrade only the radio (after BB connect was installed) - all connected perfectly.

Dopod offers BlackBerry Connect support for Dopod 838Pro (Hermes) in Asia

For all those fans of Blackberry out there, looks like another component to add to your Hermes phone.
http://www.blackberry.com/news/press/2006/pr-06_12_2006-01.shtml
BlackBerry Connent (838Pro only)
ftp.xda-developers/Hermes/Tools_and_Programs/BBC_software_Dopod838Pro.zip
(15.86MB)
Blackberry on vodafone
BB also works well on this TyTyn and Wizard with standard BB connect from Vodafone website
miltons said:
ftp.xda-developers/Hermes/Tools_and_Programs/BBC_software_Dopod838Pro.zip
(15.86MB)
Click to expand...
Click to collapse
Looks like the link doesn't have a DOT COM after xda-developers. I do not have permission to login to the FTP site. Is this site public to the forum members?
I currently have the BB Connect off the Vodapone site as well. I am hoping the Dopod version fixes the GSM only connection. My BB Connect does not stay connected under UMTS. I have to force a GSM connection then I am good.
provided link is broken. there is no such a file there
Typo Mistake
Sorry for typo mistake:
ftp://ftp.xda-developers.com/Hermes/Tools_and_Programs/BBC_software_Dopod838Pro.zip
NOTE: All files are available from the following FTP site:
Server: ftp.xda-developers.com
User: xda
Pass: xda
blackberry
Hmm thanks for the download. I am currently using blackberry for the nokia and it works.(both BIS and BES) I have moved the SIM card over to the dopod but it doesn't connect to the server.
The service remains as stopped and you can't restart the service. I have also gone to the blackberry "identity" front page and it indicates PIN is pending, IP address = no connection. I can surf on PIE fine and UTMS is forced to be off. What can be wrong you think? Is it something to do with the extended ROMs still missing something?
BY the way,
i am using a 1.23.707.1 ROM, Radio 1.06.00.10, bootloader 1.04
Has anyone sucessfully connected to blackberry on the dopod? if so, what's your ROM number btw? Did you have to install Pof's SuperCID?
aylmer said:
Hmm thanks for the download. I am currently using blackberry for the nokia and it works.(both BIS and BES) I have moved the SIM card over to the dopod but it doesn't connect to the server.
The service remains as stopped and you can't restart the service. I have also gone to the blackberry "identity" front page and it indicates PIN is pending, IP address = no connection. I can surf on PIE fine and UTMS is forced to be off. What can be wrong you think? Is it something to do with the extended ROMs still missing something?
Click to expand...
Click to collapse
brmcguire...
From the looks of it, you are using your phone in the U.S., and since you discuss UMTS, that means you can only be on Cingular. The problem with BB Connect and UMTS is not related to the software. It was confirmed by a Cingular rep on HoFo that Cingular has not turned on Blackberry access over UMTS yet, as they have no devices out that will use it. They plan to turn this on shortly, as they will probably push out BB Connect for the 8525. Don't pull your hair out trying to get the software to work over 3G, Cingular doesn't support it yet.
CJNYC said:
brmcguire...
From the looks of it, you are using your phone in the U.S., and since you discuss UMTS, that means you can only be on Cingular. The problem with BB Connect and UMTS is not related to the software. It was confirmed by a Cingular rep on HoFo that Cingular has not turned on Blackberry access over UMTS yet, as they have no devices out that will use it. They plan to turn this on shortly, as they will probably push out BB Connect for the 8525. Don't pull your hair out trying to get the software to work over 3G, Cingular doesn't support it yet.
Click to expand...
Click to collapse
I don't think I am pulling my hair out, but I figured that Cingular did not support the UMTS/BB Connection yet. I have been fine with using BB Connect over GSM/GPRS.
Hi guys,
Unfortunately i am not in the US. I am in Singapore, have 3G/UTMS turnedoff so that i am only on GPRS. But it still doesn't work.
On the identity page, the PIN is still pending and IP Address still show's No Connection.
brmcguire said:
I don't think I am pulling my hair out, but I figured that Cingular did not support the UMTS/BB Connection yet. I have been fine with using BB Connect over GSM/GPRS.
Click to expand...
Click to collapse
miltons said:
Sorry for typo mistake:
ftp://ftp.xda-developers.com/Hermes/Tools_and_Programs/BBC_software_Dopod838Pro.zip
NOTE: All files are available from the following FTP site:
Server: ftp.xda-developers.com
User: xda
Pass: xda
Click to expand...
Click to collapse
Hi there,it appears that the link is either broken or missing. Can someone please post the file "BBC_software_Dopod838Pro.zip" again? I want to try this on a Dopod 838 pro in Australia. Its not currently available on the AU website for download.
aylmer said:
Hi guys,
Unfortunately i am not in the US. I am in Singapore, have 3G/UTMS turnedoff so that i am only on GPRS. But it still doesn't work.
On the identity page, the PIN is still pending and IP Address still show's No Connection.
Click to expand...
Click to collapse
Did you use the desktop software to generate a PIN? BB Connect does not support over-the-air activiation.
unable to install
Using kamikazde on tornado, message in install
unable to install uncertified system detected
any help

BlackBerry Connect problems with latest HTC ship ROM

Hi folks,
I have just got myself an HTC TyTN and found this forum. I have been reading it for
a couple of days and managed to update the ROM on my phone to the latest HTC WWE version
on the wiki.
Loving the phone so far but I cannot get BlackBerry Connect to work.
I am running BlackBerry Connect 2.1.2.54 and using my UK O2 3G SIM which was previously
working great for BBConnect on my Nokia E61, so I know I am OK from the network side of things.
BBConnect installs OK, gives me a PIN OK, but when it tries to connect I get:
"Network Available" followed by
"Data Tunnel Available" followed by
"Not Connected"
I should mention that I am only using BlackBerry Internet Service, not the full-blown
BlackBerry Enterprise Service, so I have not installed the desktop part of the software,
only the client for the mobile.
I even tried to downgrade the ROM to the 1.35 version last night but the 1.35 updater
refused to let me.
Has *anyone* got BBConnect to work on the latest shipping ROM? Anyone have any details
about upcoming new versions of the BBConnect s/w?
Reg hacks?
I would be very grateful for any advice, will post back results.
Thanks,
Charlie.
PS: Is there any way to turn off the green flashing network status LED? It drives me crazy
PPS: If nothing will get BBConnect to work, anyone know of another solution to get my POP3
Yahoo mail pushed to my phone (I am UK based if that matters)?
I would appreciate some help with this same problem, but on Cingular USA.
New 8525, updated AT&T ROM, Cingular's Blackberry Personal data plan.
I was told by RIM they don't support Cingular and 8525, but I see many
users in this forum do have it working.
Have tried various version of BB Connect on my 8525, but they
all point to a blackberry.net IP address that ends in .189.
Some threads say it needs to be .192 for USA - is that my problem?
Thanks for your help !
I had Blackberry working fine on a T-Mobile Vario II, but last month that went back faulty (the dreaded lock-ups) and was replaced with a new unit.
I was unable to connect to Blackberry, getting the same response as Charlie. After much investigation TM were about to exchange the handset again when I received a call from TM saying that there was a known problem with a certain range of IMEI numbers on new handsets that were not able to connect with Blackberry. After checking we found that the IMEI of this new handset fell within the affected range.
I was told that it was a Blackberry problem, and that TM were expecting RIM to issue an update or patch to cure the problem. I decided then to remove the blackberry from my account and use other methods, so haven't pursued it.
So it seems there is a known problem with some HTC handsets, but as usual there's little being done about it!
bbc does not work with the new rom. to roll back, use the sdcard upgrade method in the wiki under rom updating for beginners.
this will take you back to 1.34..... sux.
wes
Can anyone else confirm that Blackberry Connect requires the original ROM?
As the previous poster said, that would sux.
Has anyone else been able to get the following to work?
1. Cingular US
2. Blackberry Connect Client (ver 2.1, not 4.0?) loaded onto 8525, running WM5
3. Get Client to generate a PIM
4. Use "Change Handheld" option on mycingular website to enter the new IMEI and PIN
5. Sucessfully access BIS
Please let me know which version of the 8525 ROM and BB Connect you used.
Thanks for your help!
Here's my setup:
1) Cingular 8525 SIM/CID unlocked (HardSPL 7)
2) Elf's 2.1 Crackberry ROM (WM6) - very nice stable build.
3) BBConnect 4.0.0.67 CAB
4) Cingular Blackberry Tethered Unlimited (both BIS and BES enabled)
Make sure you have a data connection working first.
BBConnect will issue you PIN after you click the Register button - you can see this in the BB Connect utility on your handheld.
You can then use this PIN and your phone IMEI on Cingular's BB site:
http://mycingular.blackberry.com/
Don't forget to download the Service books.
If your company has Outlook Web access for Exchange Server you can avoid BES.
BBConnect only allows 3 email boxes on a non-BB device.
Everything works fine except that the BB Service hogs the wireless connection so that I sometimes have problems with other services require internet connection.
Toss that Cingular ROM (even the latest 2.15 update) - it's worthless and a real headache - very unstable
I'm getting ready to install this, can you explain this comment:
If your company has Outlook Web access for Exchange Server you can avoid BES.

Blackberry Connect

Has anybody gotten blackberry connect to work on a Herald?
I just tried it on mine and ended up hardreseting cause it would never boot completely after it.
Help
Are you saying that you cant get the gprs settings for the black berry plan?
I am running the employee blackberry plan on my wing and it works great.
If you are using the black berry internet plan you need to have your gprs connecting to wap.voicestream.com
where did you get the cab for your wing
Cab
I got the cab here:
http://thinkabdul.com/2007/05/30/do...obile-5060-smartphones-and-pocket-pc-devices/
The issue is I install it and it totally hangs my herald up to the poing that not even a reset works. I guess I'll try and see now with WM6, because I did that before upgrading.
Anybody know why it doesn't work?
Thanks
Is this only working on the factory rom or a cooked rom? Im going to test this tonight anyway but i like my Touch layout but wouldnt mind testing this. According the website it changes out the Windows icons and home page to match the needs of RIM.
I will post once i test.
After many hours of testing it doesnt work on the Herald at this time. The software is only good for the Dash. I have to finish my testing from work because it seems to only accept a BES server. I got the service onto the Dash. I will post later how it works but to be honest this process what not worth the trouble.
Maybe someone can work on a cab file to make this compatable with the Herald. Also Xavier, custs of T-Mobile cant use the BB service with the Wing. Employees are able to use it because you are not truely on the BES on windows you are using webmail to bypass the firewall. This software once it works on all Windows mobile phones will generate a PIN which is required for blackberry users to use its service.
Hope this info helps.
Hard reset your device, install the blackberry software, but install the software in the phone memory, and then synchronize etc. basicaly u need to have a clean device to have it working, i encountered the same problem i followed this procedure and it works on HTC P4350. a.k.a. Herald.
is it possible to get BlackBerry Messenger on a winmo device? if u have blackberry connect does that mean you also get blackberry messenger? or is blackberry connect only for emailing? (which new winmo devices from carriers seem to do just fine with push email). thx
Blackberry Connect not working on my Wizard
I'm trying to get Blackberry Connect running on my Wizard. I have a couple of issues that I haven't seen addressed anywhere in the forums.
First, my info:
Device = HTC Wizard G4, Cingular 8125.
OS = WM 6.1 TNT.19199 v2.
Carrier = AT&T w/ a PDA Enterprise data plan, which allows BBConnect
My company runs Blackberry Enterprise Server.
I was able to get Blackberry Connect 4.0 from here: http://www.sems.org/entry.asp?ENTRY_ID=225
Does anyone have a more recent version?
Do you know if I still need to use a hex editor to spoof my OS version? I haven't tried that yet.
Does anyone currently have BBConnect running successfully on an AT&T data plan using your 8125's IMEI number?
I installed BBConnect 4, it rebooted, I tried activating the BB, but it just said "Not Connected". Occasionally if I go to Utility and click "Register" the status screen will say "Service: Network Available" then "Data Tunnel Available" then back to "Not Connected".
Can I please hear from anyone running BBConnect on a Wizard? What is your configuration? What is your version of BBConnect? Where did you get it? What am I doing wrong?
Thanks in advance,
Dave
Tmobile Wing-Herald and BBC
This is more toward mrbrady12--
You posted:
Maybe someone can work on a cab file to make this compatable with the Herald. Also Xavier, custs of T-Mobile cant use the BB service with the Wing. Employees are able to use it because you are not truely on the BES on windows you are using webmail to bypass the firewall. This software once it works on all Windows mobile phones will generate a PIN which is required for blackberry users to use its service.
I am having this very issue. I have a new Wing, I am on Tmobile, I have a BES data plan for my sim. Lastly I have the BBC 4.0.0.97...Installed without issue to phone memory. But will never generate a pin. Even speaking to BES server over GPRS or 802.11 etc, it will not activate my corporate account. I took my card to Tmobile and tested on a true bb device.. Worked no issue.
So I would tend to agree with you regarding these folks not truely on BES service over celluar means. You might be catching internally via 802.11 but even that seems odd.
So, please if the "wing'ers" have this working share the info..
thanks all
do you know the muffinman..the muffinman..the poking ms muffin.

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