Database Users

[Q] Need Advice- phone screwed up- what model is it?

Hi,
I bought what was described as a refurbished i9500 off of ebay. The phone itself looks to be genuine when compared to my i337.
In the About Device section, it is listed as a GT-I9500. The sticker on the back says GT- i9500, but according to the IMEI, it is listed as i337 Galaxy S4. Here are some interesting points: it has Snapdragon 600 processor, and it connects to the 4G LTE network on At&t. When I ran a factory reset, everything was in Chinese. After changing the language to English, the calendar still has the lunar calendar locked in and two Chinese calendars that I can't delete. Also, there were two Chinese apps that appear after the reset (that I deleted). The phone seems to work fine- my wife is using it, but I don't like the fact that things don't match up. I tried to update software in Kies, but it says it is updated (has 4.2.2), and it lists the phone as a i9500. I don't know much about phones, but is it possible that someone loaded i9500 firmware on i337 hardware? If so what is the best /easiest way for me to correct this?
Thanks for any help you can give.

Put ur phone in DOWNLOAD MODE:
- Firstly, power off your Samsung Galaxy S4 totally and after that remove its battery and keep it out around of 10 seconds.
- Secondly, Re-insert the device’s battery back in its specific location.
- Thirdly, press and keep holding the following combination of buttons: Volume Down, Home and Power buttons simultaneous.
- Now, when the ‘Warning!!’ message will be displayed release the buttons.
- After you released the buttons, press Volume UP button, for confirming that you want to enter into Download Mode Menu.
Attach here what appears (ur phone is a clone if the letters appears in chinese) :highfive:

Joku1981 said:
Put ur phone in DOWNLOAD MODE:
- Firstly, power off your Samsung Galaxy S4 totally and after that remove its battery and keep it out around of 10 seconds.
- Secondly, Re-insert the device’s battery back in its specific location.
- Thirdly, press and keep holding the following combination of buttons: Volume Down, Home and Power buttons simultaneous.
- Now, when the ‘Warning!!’ message will be displayed release the buttons.
- After you released the buttons, press Volume UP button, for confirming that you want to enter into Download Mode Menu.
Attach here what appears (it will be a clone if the letters are in chinese) :highfive:
Click to expand...
Click to collapse
Here's what I think I can read (it's small) in the top left corner:
ODIN MODE (in red text)
PRODUCT NAME: SGH-I337
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
CSB-CONFIG-LSB:8x38
Write Protection: Enable (in gray text)
In big letters below the android- "Downloading... Do not turn off target!!"
No Chinese- That's a good sign- What next?

You have an i337 dude.
By the way, it's perfectly fine to hold power button and turn off device.
It just says don't in case you're flashing firmware with Odin or Kies
Sent from my GT-I9505 using XDA Premium HD app

acgtr said:
Here's what I think I can read (it's small) in the top left corner:
ODIN MODE (in red text)
PRODUCT NAME: SGH-I337
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
CSB-CONFIG-LSB:8x38
Write Protection: Enable (in gray text)
In big letters below the android- "Downloading... Do not turn off target!!"
No Chinese- That's a good sign- What next?
Click to expand...
Click to collapse
Can you attach one screenshot of "About device" pls?

Joku1981 said:
Can you attach one screenshot of "About device" pls?
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

acgtr said:
View attachment 2748422
Click to expand...
Click to collapse
One XDA member had same problem: HERE
You have 2 options under my point of view:
1. Let it how its if the phone runs ok.
or
2. Flash the firmware SGH-I337 through ODIN if the phone becomes to do weird things: This ONE (This method may brick ur phone forever, do it by your own responsibility).

Joku1981 said:
One XDA member had same problem: HERE
You have 2 options under my point of view:
1. Let it how its if the phone runs ok.
or
2. Flash the firmware SGH-I337 through ODIN if the phone becomes to do weird things: This ONE (This method may brick ur phone forever, do it by your own responsibility).
Click to expand...
Click to collapse
Thanks for the link to someone else with a similar issue. I tried doing a search but couldn't find anything. Maybe my search terms were wrong. The phone has been running OK. It has a few quirks compared to my I337.
It says the firmware is up to date, although it is 4.2.2. Even with kies, it will not upgrade to the latest firmware. My wife is happy with it as is, but I feel it should have the proper firmware to match the phone. Is it really that risky to flash the firmware through ODIN? Also, if I do that, will I lose all information on the phone- texts, settings, etc.? I would have contacts and images/videos on a separate memory card. Also, do I need any other files- I see some videos on youtube where people are using the firmware plus some tar file. Some of these videos claim that their methods will unbrick or unroot a phone. If I try to flash the firmware and it doesn't work, will I be able to unbrick the phone? I don't want to ruin a quirky, but working phone.
Thanks again for the help.

Can attach one pic of kies?

Joku1981 said:
Can attach one pic of kies?
Click to expand...
Click to collapse
I have kies on my desktop- I connected the phone to try to update to 4.4.2. What screenshot are you looking for with kies?

Joku1981 said:
\
2. Flash the firmware SGH-I337 through ODIN if the phone becomes to do weird things: This ONE (This method may brick ur phone forever, do it by your own responsibility).
Click to expand...
Click to collapse
I see everyone put huge "do this at your own risk, you may brick your phone" warnings when suggesting flashing the firmware. Just how much of a risk is this, if I follow the instructions exactly? Also I see videos talking about "unbricking" your phone. If I do brick it, will I be able to unbrick it? I would like to put the correct firmware on the phone, but I don't want to ruin it either.
Thanks for any help you can give.

Top left corner when switching on.

I've noticed that when I switchbon my newly bought s4 it shows boot loader info in the top left hand corner for about a second. Is this normal? Because I've never seen it on any other Samsung phone before.
Sent from my GT-I9505 using XDA Free mobile app

mrstabs said:
I've noticed that when I switchbon my newly bought s4 it shows boot loader info in the top left hand corner for about a second. Is this normal? Because I've never seen it on any other Samsung phone before.
Sent from my GT-I9505 using XDA Free mobile app
Click to expand...
Click to collapse
It's not new if you see the boot loader info. Can u tell me what text exactly appears?

Joku1981 said:
It's not new if you see the boot loader info. Can u tell me what text exactly appears?
Click to expand...
Click to collapse
It's hard to tell as it only stays on for a second. it mentions bootloader version, debug level, msm?? chip, bootloader sv smev??

Anyone?

mrstabs said:
Anyone?
Click to expand...
Click to collapse
Hang on, if I'm right, this Bootloader info is in blue? And yes than it's normal.

Tkkg1994 said:
Hang on, if I'm right, this Bootloader info is in blue? And yes than it's normal.
Click to expand...
Click to collapse
No mate. Its in white. It just worries me because I've never known it before with a Samsung device. My partner had had an s4 since launch but never noticed it on hers. But then she never restarts hers anyway lol.

mrstabs said:
No mate. Its in white. It just worries me because I've never known it before with a Samsung device. My partner had had an s4 since launch but never noticed it on hers. But then she never restarts hers anyway lol.
Click to expand...
Click to collapse
You can check if everything is okay. Power off phone. Press on button and volume down together until a triangle appears. Than click volume up I think and than you can write me what there is written. After you wrote that down somewhere, make a restart

Basically under the usual download mode info it says what flashes up in the top left corner in grey. It says.......
Write protection enabled
Emmc Burt mode enabled
Reboot mode 0x500da4ed
Power on reason
Cable
Debug level mid
Board rev 11
Msm chip rev 2
Msm hw id
Boot loader version
Boot loader rp swrev
Speed bin
Acpu PVS
Serial number

mrstabs said:
Basically under the usual download mode info it says what flashes up in the top left corner in grey. It says.......
Write protection enabled
Emmc Burt mode enabled
Reboot mode 0x500da4ed
Power on reason
Cable
Debug level mid
Board rev 11
Msm chip rev 2
Msm hw id
Boot loader version
Boot loader rp swrev
Speed bin
Acpu PVS
Serial number
Click to expand...
Click to collapse
I meant something like this: http://www.tech-recipes.com/wp-content/uploads/2013/05/download-mode-500x397.jpg

Yes it says the same. But under the usual download mode info that's what it all says in grey.

mrstabs said:
Yes it says the same. But under the usual download mode info that's what it all says in grey.
Click to expand...
Click to collapse
Is your knox 0x0 or 0x1?

Its untouched 0x0 I am just really concerned about why it shows all that extra info. And of course flashed it up in the top left corner when I boot my device.

Does anyone have any ideas?

mrstabs said:
Its untouched 0x0 I am just really concerned about why it shows all that extra info. And of course flashed it up in the top left corner when I boot my device.
Click to expand...
Click to collapse
I saw this in old bootloaders. I think you only need update your device :highfive:

Joku1981 said:
I saw this in old bootloaders. I think you only need update your device :highfive:
Click to expand...
Click to collapse
I did update it and it has the latest bootloader. The info that flashes up tells you which boot loader it is.

Hi, I have the same issue, I've tried updating to the latest stock software using odin but still does it, doesn't seem to affect the unit but I wonder if there is a way to stop it from happening, did you find out how to prevent it? The KNOX is still 0x0 and I haven't rooted it and it shows that it is BTU csc. It flashes up immediately after the vibrate on power on from being switched off and then disappears just before the Samsung logo is displayed, it is only there for about a second, I managed to get a photograph of it below. If you put it into Odin mode it also shows under the normal text but it is in a darker grey colour text. It will still go into recovery boot mode and when you do that the blue coloured text shows underneath that writing just before it enters the recovery screen. I've tried clearing cache and factory reset in recovery mode but it always appears no matter what. There must be something I need to update somewhere to get rid of it?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

[SM-G9008W] Stuck at Samsung Logo

I created an account here because I need all your help and I've been crawling all over the internet, but I cannot find anything for my problem.
Whenever I charge my phone, I turn it off, shut it off to be exact so that it charges faster. One morning, I woke up and I booted it up, but it won't get past the Samsung logo. It will stay like that for a while, then it will vibrate and will appear at the same screen again. Also, whenever I put the battery on, a green LED will stay on even though the phone is still not on. I cannot access recovery mode, only download mode. My phone is rooted. It has been once submerged in water but no problems. No custom ROMS, but there is a custom recovery that is INACCESSIBLE. I badly need all your help since it makes me feel bad having a $600 paperweight. I have tried leaving the battery out for weeks and almost a month now. Ask me anything and I will try to answer with what I know.
Thank you and I hope for the best. (Cause it made me really sad. :crying,
Robert

Download a stock ROM from sammobile .com
Download ODIN (download and instructions under the download)
Flash stock ROM with the phone in download mode using ODIN
See if it boots, if not, factory reset from recovery

*Detection* said:
Download a stock ROM from sammobile .com
Download ODIN (download and instructions under the download)
Flash stock ROM with the phone in download mode using ODIN
See if it boots, if not, factory reset from recovery
Click to expand...
Click to collapse
I cannot access recovery mode. It says "recovery mode is not seandroid enforced" or something similar, then the screen freezes and returns to its original Samsung logo. The process goes on forever.

Yea, so flash a stock ROM first...

*Detection* said:
Yea, so flash a stock ROM first...
Click to expand...
Click to collapse
Hi *Detection*
Sorry disturbing your wonderful support effort but I would like to provide @hyperfused07 with some links that I consider useful:
To speed up your SamMobile experience, before finding your devices section (that you didn't provide) I suggest using the below tool to perform the download:
[TOOL] SamFirm - Samsung firmware downloader & checker
Just provide Model+Region and it will find you the newer available. Please, before download, check the boxes: CRC32 & Decrypt
Lastest Odin v3.11.1
To use Odin you will have to enter "Download Mode" by pressing: Home + Volume Down + Power buttons
Nice regards.
hyperfused07 said:
I cannot access recovery mode. It says "recovery mode is not seandroid enforced" or something similar, then the screen freezes and returns to its original Samsung logo. The process goes on forever.
Click to expand...
Click to collapse

Kdio said:
Hi *Detection*
Sorry disturbing your wonderful support effort
Click to expand...
Click to collapse
Actually my support effort was perfectly adequate, if OP had read and followed the instructions I provided in my first post
I don't enjoy having to post the same thing twice, especially if OP won't even read it once, hence my shortened 2nd post

Kdio said:
Hi *Detection*
Sorry disturbing your wonderful support effort but I would like to provide @hyperfused07 with some links that I consider useful:
To speed up your SamMobile experience, before finding your devices section (that you didn't provide) I suggest using the below tool to perform the download:
[TOOL] SamFirm - Samsung firmware downloader & checker
Just provide Model+Region and it will find you the newer available. Please, before download, check the boxes: CRC32 & Decrypt
Lastest Odin v3.11.1
To use Odin you will have to enter "Download Mode" by pressing: Home + Volume Down + Power buttons
Nice regards.
Click to expand...
Click to collapse
I don't understand how to use this software.
I put in the Model Number "SM-G9008W"
and region "CHN" (tried CN and CH)
Its says "Could not fetch info for SM-G9008W/CHN. Please verify the input or use manual info"

hyperfused07 said:
I don't understand how to use this software.
I put in the Model Number "SM-G9008W"
and region "CHN" (tried CN and CH)
Its says "Could not fetch info for SM-G9008W/CHN. Please verify the input or use manual info"
Click to expand...
Click to collapse
CHM (China Mobile)
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

*Detection* said:
CHM (China Mobile)
Click to expand...
Click to collapse
Hey, I just finished reflashing my phone, its just stuck at Samsung Logo still with 'Recovery booting' at the top, it loops on forever.

*Detection* said:
CHM (China Mobile)
Click to expand...
Click to collapse
UPDATE: I tried to flash a PIT file, the "Recovery booting" is gone but, my S5 still loops and it's green LED is staying strong.

Download mode bug

Hello,
My LG G3 (D855 16go) is hard bricked.
I have the qualcomm 9008 Usb connection and I have flashed correctly, following the topic (http://forum.xda-developers.com/sprint-lg-g3/general/guide-fix-hard-brick-recovery-guide-t3132359)
When I flash sbl1 at the end, I try to get in download mode .
I see the screen download mode during 2 sec, and then black screen and I get back the qualcomm 9008 USB connection.
I have tried many times to flash (V10 tot or V20), but I don't know what to do.
Could someone give me a solution, please?
PS: I have tried LGUP ,but I have model unkown and i cannot select
PS2:With flashtool, I put the port 41 and when I want to flash i got the Download FAIL!!, Model Information Check Fail (with PID:NULL,IMEI:NULL,Model(nothing),DLL : D855
PS3:with Flashtool 2014,I get stuck at 4%(Upgrading S/W)
I have spent some many hours reading topics in xda or googling but I am stuck. So please help if you have an idea
Thanks,

bonilla said:
Hello,
PS: I have tried LGUP ,but I have model unkown and i cannot select
PS3:with Flashtool 2014,I get stuck at 4%(Upgrading S/W)
I have spent some many hours reading topics in xda or googling but I am stuck. So please help if you have an idea
Thanks,
Click to expand...
Click to collapse
PS : Try with unplug and plug again USB cable.
PS3 : change DIAG with CS Emergency (do with your own risk) if you are give up.
PS2 : never tried.

I used to have a LG P970, and i unbricked it with LG flash tool. it also get stuck at 4%, as long as it keeps printing out log. after that, the phone is unbricked.
dunno it works with lg g3. hope this help.

Never_Sm1le said:
I used to have a LG P970, and i unbricked it with LG flash tool. it also get stuck at 4%, as long as it keeps printing out log. after that, the phone is unbricked.
dunno it works with lg g3. hope this help.
Click to expand...
Click to collapse
I got this message and i don't have more logs :
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
fOxunO said:
PS : Try with unplug and plug again USB cable.
PS3 : change DIAG with CS Emergency (do with your own risk) if you are give up.
PS2 : never tried.
Click to expand...
Click to collapse
I tried the PS3 (change with CS Emergency) and it is the same, stuck at 4% with the same screenshot than above.
When I try to power on , I have the DemiGod Crash Handler , and when I press bottom up to go to download mode, I have the message on my phone :'Volume up is pressed Jump to dload Mode' and in some cases I have a blue led or sometimes i got a green led.
When I press volume down, it reboots and i got the same...

bonilla said:
I got this message and i don't have more logs :
Click to expand...
Click to collapse
You got this after click connection to server failed ?
Don't click the pop up , slid it to see what happened.
ops, you got 'Volume up is pressed Jump to dload Mode' , do you got DL mode before flashed ?

fOxunO said:
You got this after click connection to server failed ?
Don't click the pop up , slid it to see what happened.
ops, you got 'Volume up is pressed Jump to dload Mode' , do you got DL mode before flashed ?
Click to expand...
Click to collapse
When i power on , I got the Demigod Crash Handler
I press up to go to Dload Mode.
Then, I launch FlashTool 2014, I select the kdz and everything and then, it goes to 4%
and without pressing, I have this screen poping :
and even if I touch nothing, it doesnt change anything (In my phone , I have the demigod on the screen)
For information, I got this USB connection

Other question:
When I reflash with boardiag , each time when i finish with sbl1, i poweroff /poweron (botom up pressed) and I cannot access download mode, it goes black and I have the qualcomm 9008 usb port.
Could someone helps me with that problem ?
Thanks

Note 4 failed upgrade and now I only get an error screen.

A month or two ago my Note 4 notified me of a software update being available. I told it to go ahead and install. Once it was looking like it was done and went to reboot itself, I ended up getting a screen that said "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." I called Samsung for support and after troubleshooting they told me to take the phone to the Samsung kiosk at my local Best Buy. The employees there were unable to fix it. I contacted Samsung again and they said they could reflash the firmware for a fee of $70.13 which I was willing to pay since I love my Note 4. I sent the phone in with the battery per instructions, waited for repair, and when the phone came back it was not fixed. Included was a message saying it was beyond economical repair. How did they know how much I am willing to spend to fix my phone? Also they did not return my battery. I contacted Samsung and They DID end up sending me a battery, but told me they could not fix my phone since it had been rooted. I know for SURE it had not because I bought the phone BRAND NEW. Now I am stuck with a phone that will only turn on to an error screen and don't know what to do.
This is what appears on the screen.
ODIN MODE (HIGH SPEED)
PRODUCT NAME: SM-N910P
CURRENT BINARY: Samsung Official
REACTIVATION LOCK: OFF
KNOX WARRANTY VOID: 0X1 (2)
QUALCOMM SECUREBOOT: ENABLE (CSB)
AP SWREV: S1, T3, R1, A4, P1
SECUREDOWNLOAD : ENABLE
UDC START
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Go to sammobile and download the latest firmware for n910p.
Download 'Odin' software aswell.
Extract tge zip thatvyou downloaded from sammobile, you will get a .tar.md5 file.
Then, open odin and click on AP button.
Select your n910p..........md5 file.
It will take time to load, leave it alone, the screen will look as if it is not responding but give it a few minutes.
Once the file is loaded, put the phone in download mode (the one that you shared in the image, is called download mode), connect the phone to pc and press the start button in odin.
Leave the phone and pc for 5-10 min.
Once the flashing process is done, the phone will reboot.
Press volume up+home+power buttons al together for 7 sec, the phone will boot into recovery mode, select the fatory reset option with the volume and power keys.
Then sleect 'reboot system'.
Done.
The phone should not take more than 10 min to boot.
Sent from my SM-N910G using Tapatalk

yashthemw said:
Go to sammobile and download the latest firmware for n910p.
Download 'Odin' software aswell.
Extract tge zip thatvyou downloaded from sammobile, you will get a .tar.md5 file.
Then, open odin and click on AP button.
Select your n910p..........md5 file.
It will take time to load, leave it alone, the screen will look as if it is not responding but give it a few minutes.
Once the file is loaded, put the phone in download mode (the one that you shared in the image, is called download mode), connect the phone to pc and press the start button in odin.
Leave the phone and pc for 5-10 min.
Once the flashing process is done, the phone will reboot.
Press volume up+home+power buttons al together for 7 sec, the phone will boot into recovery mode, select the fatory reset option with the volume and power keys.
Then sleect 'reboot system'.
Done.
The phone should not take more than 10 min to boot.
Sent from my SM-N910G using Tapatalk
Click to expand...
Click to collapse
That's odd. I thought this was the download screen...

Stu Pidaso said:
That's odd. I thought this was the download screen...
Click to expand...
Click to collapse
Yes it is, sorry, my bad.
Were you able to fix your phone?
Sent from my SM-N910G using Tapatalk

yashthemw said:
Yes it is, sorry, my bad.
Were you able to fix your phone?
Sent from my SM-N910G using Tapatalk
Click to expand...
Click to collapse
No. Unfortunately it will only turn on to the screen I originally posted. Unable to get phone to turn on in download mode.

Stu Pidaso said:
No. Unfortunately it will only turn on to the screen I originally posted. Unable to get phone to turn on in download mode.
Click to expand...
Click to collapse
Just download the specific firmware from sammobile and flash it via odin.
The first line says, 'odin mode', that means it will be detected in download mode.
Sent from my SM-N910G using Tapatalk

I have the same problem...can't flash stock firmware with Odin.... please help me...

petra.pavlic5 said:
I have the same problem...can't flash stock firmware with Odin.... please help me...
Click to expand...
Click to collapse
https://forum.xda-developers.com/showthread.php?t=3488114
Flashbtge revovery firmware from this thread.
Read the instructions carefully.
Reporting Via N910G.

I'm 910C version...
I can flash twrp with Odin and custom rom with twrp....But I can't flash official firmware with Odin..

I can't even get it to turn on now.