Lower Microphone not working. No Hey Google - OnePlus 8 Pro Questions & Answers

Hi, I recently noticed that Hey Google and OK google does not work anymore.
I had this a few times over the last year and a reboot ususally helped.
However now even a reboot does not work.
Additionally noone can hear me when I make a call. I checked with the record function of whatsapp and it seems, that the lower microphone is not working.
The upper mic is working fine. You can hear when you blow into it but not in the lower mic.
I tried to delete caches of Assistant, Google app, and play services it did not help.
Somehow the microphone worked again a day later: Calls, OK Google, Whatsapp etc.
But since yesterday it is not working again. There seems to be an app that blocks usage of it. Is there a way to fidn out what app is blocking the mic?
regards
Nils

jmeister79 said:
Hi, I recently noticed that Hey Google and OK google does not work anymore.
I had this a few times over the last year and a reboot ususally helped.
However now even a reboot does not work.
Additionally noone can hear me when I make a call. I checked with the record function of whatsapp and it seems, that the lower microphone is not working.
The upper mic is working fine. You can hear when you blow into it but not in the lower mic.
I tried to delete caches of Assistant, Google app, and play services it did not help.
Somehow the microphone worked again a day later: Calls, OK Google, Whatsapp etc.
But since yesterday it is not working again. There seems to be an app that blocks usage of it. Is there a way to fidn out what app is blocking the mic?
regards
Nils
Click to expand...
Click to collapse
I would simply revoke the permissions to use the mic for all apps as a start. Or better, try to revoke an app and test, then revoke another app and test again.

Hi,
thanks for the answer.
That was my first idea too but I have a LOT of apps.
Oneplus recently removed the option to delete the entire cache.
Nils

Hi again,
so I did a complete factory reset and this did not help at all.
I think the mic is broken.
Nils

jmeister79 said:
Hi again,
so I did a complete factory reset and this did not help at all.
I think the mic is broken.
Nils
Click to expand...
Click to collapse
thats sad. Maybe there is a way to redirect the other mic.

I will send it to service and hope they can fix it.

Related

[Q] Viber speaker phone always on -[ROM]【5.0】Google Play Edition【LRX219】-12-24-2014

[Q] Viber speaker phone always on -[ROM]【5.0】Google Play Edition【LRX219】-12-24-2014
@Danvdh and team
Simply thank you for this gift. I have on issue with Viber app that I like to share:
I am using the ROM from this page:
http://forum.xda-developers.com/showthread.php?t=2557353
Clean installed with TWRP with phone setup as new.
1. When I call someone through viber app and or receive a call through viber, speaker phone is always on and I cannot turn it off. Has anyone else have this issue and resolved it or is it some settings that I may have mistakenly ticked off?
See the attached screen shot of the viber call and you will notice that the speaker icon it greyed out and it is always greyed out. I cannot turn it off as it is greyed out.
Please help????
Apologies to bump my post here.. this is an issue here and I am hoping some one can help me. Any viber call is always on the speaker phone. How can I make viber call normally please.
Mobile phone calls work perfectly,
quick workaround
hannah187 said:
Apologies to bump my post here.. this is an issue here and I am hoping some one can help me. Any viber call is always on the speaker phone. How can I make viber call normally please.
Mobile phone calls work perfectly,
Click to expand...
Click to collapse
Hello, hannah187. I had the same issue. Just reinstall Viber and the problem will be gone. I just don't know for how long.
I'm a bit worried because I've never had such problem with the stock ROM. It's important to keep this topic alive until we have a real fix.
Thanks.
rlauritzen said:
Hello, hannah187. I had the same issue. Just reinstall Viber and the problem will be gone. I just don't know for how long.
I'm a bit worried because I've never had such problem with the stock ROM. It's important to keep this topic alive until we have a real fix.
Thanks.
Click to expand...
Click to collapse
First of all, my issue is fixed now but strange fact is I did not reinstall viber. It's just fixed now. I understand that code does not lie so perhaps I have changed some settings which may have fixed it but honestly I do not know.
I know that when I did a clean install of this ROM, viber was working correctly and I have checked it. After couple of days, I can no longer make viber call through ear piece. I only can use speaker phone.
I do not think I have changed any settings, but viber now seems to work as expected and I can make viber phone calls normally as well as through speaker phone. I do not know how this has happened.
Well it seems that I have spoken too soon. From last night, viber speaker phone icon is again greyed out, in other words, I can only make the Viber phone calls through the speaker phone and no ways to disable it. Back to square one.
Happy New Year, @Viber Team!
???????????????
funny that ...is that going to fix it
Hi.
I have similar issue with the latest version of viber at my samsung galaxy s4 i9505 android 5.0.1
When i receive or make a call with phone NOT viber the speaker turns on itself until i press the speaker two times so i hear the call not from the speaker.
I understand that it was viber fault because when i completely uninstall the viber never had this issue again.
So is there any solution so we can have viber installed without that kind of issues?

Sound Issue- sound coming through earpiecece instead of bottom speakers- 2nd unit

I am trying to troubleshoot an issue for a user involving the S7 Edge. I have seen some other sound issues here, but not this exact one. Occasionally, sound will come through the earpiece instead of the bottom speaker. YouTube, Google Music etc all seem to demonstrate this. Once the phone is rebooted it seems to fix the issue. However, I had the unit replaced, and the 2nd unit is doing the same thing. I keep scanning to see if maybe something is in range its connecting to, but no devices are listed. Any ideas what could be causing the sound to come out of the ear piece and then be fine after a reboot?
Thanks!
my one does not have the same problem as you but the sound will come from the speaker instead of earpiece when i listening to voice message from line with the earpiece being put right next to ear just like making regular call
*BUMP*
I have almost the same issue as this with a slight difference.
Occasionally my sound in the bottom speakers will stop and go through the ear speaker instead. When this happens Google Music, Youtube and some other apps won't work. For example pressing play in either of those does nothing. However, my alarm app plays through the ear speaker and the sound can't be increased or decreased (it's quiet too).
The only fix that I've found for this is a phone reboot.. Super annoying because I've missed important alarms from this.
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Allycat1134 said:
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Click to expand...
Click to collapse
I share the same experience as Allycat. Starting with 2 updates ago, YouMail has redirected media sound to the ear speaker. I use Better YouMail to avoid this problem.
Sent from my SM-G935V using Tapatalk
Same Issue Here
Allycat1134 said:
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Click to expand...
Click to collapse
W
My phone started doing this a few weeks ago. Some apps won't work, I see a message that says there is a call in progress, but I am not making a call at that time. When I am listening to music, the volume switches to the ear piece and when I turn the volume up or down, the display says "Call Volume." When it connects to Bluetooth, I have the same issue. The display says I am making a call but I am playing music or listening to an audiobook.
I spoke with AT&T and Samsung, they said it was an app issue.
Any suggestions?
This has just started happening for me. I'm using the stock samsung rom, but I have rooted and am using Xposed. It was working fine, but now all notifications from the default Samsung messenger app result in no sound through the speaker. I am able to hear notifications from other applications like Inbox, Whatsapp etc. I downloaded Google Messenger and I can hear the notification tone when receiving an SMS. Upon switching back to Samsung messenger, I can't hear it. I've tried rebooting, clearing the caches etc. Nothing seems to fix it.
Has anyone else seen this? I may have to just either factory reset or reflash.
---------- Post added at 04:17 PM ---------- Previous post was at 04:02 PM ----------
h3x3d said:
This has just started happening for me. I'm using the stock samsung rom, but I have rooted and am using Xposed. It was working fine, but now all notifications from the default Samsung messenger app result in no sound through the speaker. I am able to hear notifications from other applications like Inbox, Whatsapp etc. I downloaded Google Messenger and I can hear the notification tone when receiving an SMS. Upon switching back to Samsung messenger, I can't hear it. I've tried rebooting, clearing the caches etc. Nothing seems to fix it.
Has anyone else seen this? I may have to just either factory reset or reflash.
Click to expand...
Click to collapse
I resolved my issue. There was a rule setup in the XNotifications Xposed framwork module which was muting messages to the Samsung Messenger app. I'm assuming this was user error on my count. I disabled the rule and it's now working
chula_rn said:
W
My phone started doing this a few weeks ago. Some apps won't work, I see a message that says there is a call in progress, but I am not making a call at that time. When I am listening to music, the volume switches to the ear piece and when I turn the volume up or down, the display says "Call Volume." When it connects to Bluetooth, I have the same issue. The display says I am making a call but I am playing music or listening to an audiobook.
I spoke with AT&T and Samsung, they said it was an app issue.
Any suggestions?
Click to expand...
Click to collapse
Have you find the problem?
Force stop the app you used for calling
Had the same issue. Just go to settings and force stop the app you recently used for calling like Messenger, Whatsapp, etc.

Turn off second microphone for noise cancellation

Hallo guys, I really need your help here, since I can't use my phone as a phone right now. Whenever I am speaking with someone on the phone the other person can barely hear me. My voice is really quiet and sometimes it disappeares completely. But when I use my headset it works normal and when I test the mic with there recorder app, it's all good, too. So I think it must be the second microphone which is not working right. Does anybody know how I could turn it off? I would really appreciate it.
I am using the actual LOS in A2017G.
Kleva94 said:
Hallo guys, I really need your help here, since I can't use my phone as a phone right now. Whenever I am speaking with someone on the phone the other person can barely hear me. My voice is really quiet and sometimes it disappeares completely. But when I use my headset it works normal and when I test the mic with there recorder app, it's all good, too. So I think it must be the second microphone which is not working right. Does anybody know how I could turn it off? I would really appreciate it.
I am using the actual LOS in A2017G.
Click to expand...
Click to collapse
I have the same problem as you, if anyone can help us we would be very grateful
Kleva94 said:
Hallo guys, I really need your help here, since I can't use my phone as a phone right now. Whenever I am speaking with someone on the phone the other person can barely hear me. My voice is really quiet and sometimes it disappeares completely. But when I use my headset it works normal and when I test the mic with there recorder app, it's all good, too. So I think it must be the second microphone which is not working right. Does anybody know how I could turn it off? I would really appreciate it.
I am using the actual LOS in A2017G.
Click to expand...
Click to collapse
Did you try turning on and off the loudspeaker during a call?
aLexzkter said:
Did you try turning on and off the loudspeaker during a call?
Click to expand...
Click to collapse
Yes, but it only works while the speaker is on.
I've been investigating all morning and I understand that somehow we have to raise the microphone volume to solve this issue.
In the mobiles qualcomm, You can't access the engineer mode to get that volume up, so the only thing we need is to know which program or what operation we have to do to access that menu that we have under the factory and upload it and solve the problem
Petyr Baelish
Do you happen to hold the the phone in your right hand while on call by any chance? Does your little finger happens to cover the mic located right beside the USB C port while trying to stabilize the phone on a call?
Used to happen to me initially till I figured that is what I kept doing.
crazedgod said:
Do you happen to hold the the phone in your right hand while on call by any chance? Does your little finger happens to cover the mic located right beside the USB C port while trying to stabilize the phone on a call?
Used to happen to me initially till I figured that is what I kept doing.
Click to expand...
Click to collapse
Unfortunately I can surely say, that I don't cover the mic.
Nice title btw.:laugh:
Hi! My brother says that when he does vocals message in whatsapp, audio is really low on the other side. Is the problem that you talked about?
I'm on nougat b05
Metalgta said:
Hi! My brother says that when he does vocals message in whatsapp, audio is really low on the other side. Is the problem that you talked about?
I'm on nougat b05
Click to expand...
Click to collapse
Just tested it. Voice massages work fine for me.
Kleva94 said:
Just tested it. Voice massages work fine for me.
Click to expand...
Click to collapse
It's strange! Now my brother send me a voice audio on whatsapp (and telegram) and it sound good! 5 minuter ago no...but on this phone where are the microphones? I know that they are two
Metalgta said:
It's strange! Now my brother send me a voice audio on whatsapp (and telegram) and it sound good! 5 minuter ago no...but on this phone where are the microphones? I know that they are two
Click to expand...
Click to collapse
Top and bottom both on the left half.
Kleva94 said:
Top and bottom both on the left half.
Click to expand...
Click to collapse
Thank you...I don't know what to do with my problem
I'm having the same problem too. Iv tried other phone apps, I tried aosp extended room yesterday, cleaned the mic Hole out, voice recording works crystal clear and decibel testing is fine. Bt Headset works good
I'm using Google dialer and started having the problem after manually updated in a list of apps in the store one morning this week. Fb calls don't work either. The other person can only hear if I blow into the mic and speaker phone works but they can barely hear me if I yell. Getting ready to go to a earlier backup to see if that works.
Also I'm on latest los, magisk 12.? , Su 2.79 and subtratum theme...weird that the same day I noticed this happening I got a error on Google messenger crashing and telling me it was not compatible with my custom theme...but I fixed that...
Ok I found a fix for this issue.
I had to update magisk to 13.3 and apply the mic fix module. To update I downloaded most resent magisk manager, magisk 13.3, magisk uninstaller.
Then I uninstalled/unrooted su 2.79 and uninstalled magisk manager app, rebooted to twrp. Flashed magisk uninstaller and flashed 13.3.
Reboot then installed magisk manager and installed mic fix module and made two calls and a Facebook messenger call and all worked. Screenshot included... good luck...hope another fix comes that's easier.
rickraker said:
Ok I found a fix for this issue.
I had to update magisk to 13.3 and apply the mic fix module. To update I downloaded most resent magisk manager, magisk 13.3, magisk uninstaller.
Then I uninstalled/unrooted su 2.79 and uninstalled magisk manager app, rebooted to twrp. Flashed magisk uninstaller and flashed 13.3.
Reboot then installed magisk manager and installed mic fix module and made two calls and a Facebook messenger call and all worked. Screenshot included... good luck...hope another fix comes that's easier.
Click to expand...
Click to collapse
Thank you very much. This fixed the volume problem. But now the person on the other end can hear himself very loudly. Do you have the same problem?
Yes I have. That's the first thing my friend told me...not sure about that...like I said hopefully another fix comes shortly... should post something on the main lost thread. That or to the person that made the module. I bet @DrakenFX knows a thing or two about how to fix this also.
I did some more research. It actually could be a hardware issue, where the upper mic isn't connected right. But I hope I am wrong.
Kleva94 said:
I did some more research. It actually could be a hardware issue, where the upper mic isn't connected right. But I hope I am wrong.
Click to expand...
Click to collapse
Nevermind. I tested the top mic and it's working, but it is more sensitive, than the bottom one. If someone has any idea how to lower the sensitivity of this microphone I would really appreciate it. :fingers-crossed:

[x720] Mic works - but doesn't in calls?

Hey guys, I have a bit of a weird one. We have 2 x720 in our home, and one of them is now suddenly unable to use the built-in mic when calling. I have done the following steps to narrow it down:
Checked the permissions - everything relevant has both microphone and calling permissions.
Used a Whatsapp call - no sound.
Used a Whatsapp recorded message - there is sound (microphone is working).
Made a call using a headset - there is sound.
Switched the SIM cards between the phones - the problem persists with the original phone.
Reflashed LOS16, and then AICP14 - problem persists.
I even went by a rather bad YouTube tutorial and turned off Google Assistant, but to no avail.
So I'm a bit clueless here - can someone give me any insight as to what's going on? Or, more importantly, how to just fix it?
Did you try handsfree button in normal phone call to see if mic works?
I am guessing now, but I think there are 2 microphones, one on the bottom and one on top of the phone.
Try with "Hardware test" by Da2da2 from play store.
You may have a hardware issue.
yurtesen said:
Did you try handsfree button in normal phone call to see if mic works?
I am guessing now, but I think there are 2 microphones, one on the bottom and one on top of the phone.
Try with "Hardware test" by Da2da2 from play store.
You may have a hardware issue.
Click to expand...
Click to collapse
I didn't try handsfree button. Hardware test confirms both mics work.
inknow said:
I didn't try handsfree button. Hardware test confirms both mics work.
Click to expand...
Click to collapse
Still, you reset the phone and tried two different ROMs and still it did not work, there is no other possibility than hardware damage.
Unless you somehow manage to mute yourself when you make whatsapp calls only
Try a normal call with and without handsfree. Should be easy enough...
Problem solved. Flashed Cuoco92's 5.9.028S_VR4, and then factory reset and reflashed everything else (20s, LineageOS, GApps). Problem was lower level than just the ROM, but the hardware wasn't faulty.

Microphone Not Working

Hi, I have a strange problem with my Oneplus 8 Pro. After updating to 10.5.10 the microphone is not working for all the apps. I can place calls normally, call using messenger and record videos but it does not work for Google Assistant and the official Recording App or Facebook messenger when recording a voice clip. I even tried it in safe mode but still the same issue. I have also checked that the apps have access to the microphone. I reinstalled 10.5.10 hoping to fix this issue but still the same happens. What can I do? I am also rooted with magisk but I don`t have any new modules that can interfere with the microphone. The phone has previously worked normally with root so I don`t think it is the problem. Does anyone have the same issue?
So you did go all the way back to factory reset correct? If not you're going to have to do that or start uninstalling one app at a time or if you have Titanium Backup you can freeze the apps. I'm sure it's a rogue app somewhere or something got switched in your settings.
I had same problem , i got my problem solved , just blow air on mic at the bottom , and also clean it , issue will be fixed !
---------- Post added at 04:00 PM ---------- Previous post was at 03:57 PM ----------
claytoncamilleri100 said:
Hi, I have a strange problem with my Oneplus 8 Pro. After updating to 10.5.10 the microphone is not working for all the apps. I can place calls normally, call using messenger and record videos but it does not work for Google Assistant and the official Recording App or Facebook messenger when recording a voice clip. I even tried it in safe mode but still the same issue. I have also checked that the apps have access to the microphone. I reinstalled 10.5.10 hoping to fix this issue but still the same happens. What can I do? I am also rooted with magisk but I don`t have any new modules that can interfere with the microphone. The phone has previously worked normally with root so I don`t think it is the problem. Does anyone have the same issue?
Click to expand...
Click to collapse
Also install magisk module for enabling factory mode and test the mic , go to single mic test , there you test all the three mics seperately , enjoy !
Experiencing the same problem
I'm experiencing the same problem. OnePlus 8 Pro, except it's not rooted or running magisk.
The microphone works for some applications but not for Google assistant at all. I have tried all known fixes I could find by searching. Clearing Google app cache and storage, etc.
Also I find that the first 5 seconds of WhatsApp voice message recordings I make are silent. Not sure if that's related..
Any suggestions?
Hie, even I am facing the same problem. My google Assistant was working well but after I updated, it is not responding also my official recorder app and my Instagram video call works well but videos don't have any sound ...
Have you got a solution to it? Please lemme know I am just too stressed.?
ananya_arora157 said:
Hie, even I am facing the same problem. My google Assistant was working well but after I updated, it is not responding also my official recorder app and my Instagram video call works well but videos don't have any sound ...
Have you got a solution to it? Please lemme know I am just too stressed.
Click to expand...
Click to collapse
Hey @ananya_arora157. I'm not having an issue with sound playback, just sound recording. Maybe your video sound issue is a seperate one?
Just came here to also say that recently I have had my microphone working in assistant without doing anything. However it's now not working. I have this intermittent issue in other apps too, like DuoLingo. Sometimes when it asks you to speak what has just been spoken to you it works, other times it doesn't.
I'm convinced this has something to do with OxygenOS not providing access to the correct microphone for the app, or the app not using the right microphone. This happens with WhatsApp as well, as mentioned above. Please can someone on the OxygenOS or OnePlus team respond here? I've seen a few comments here and there of this happening to others as well so it's a known issue. It's a real problem with this happening to a flagship phone. Why are we just getting silence in response?
This also happened to me
timmehgeh said:
I'm experiencing the same problem. OnePlus 8 Pro, except it's not rooted or running magisk.
The microphone works for some applications but not for Google assistant at all. I have tried all known fixes I could find by searching. Clearing Google app cache and storage, etc.
Also I find that the first 5 seconds of WhatsApp voice message recordings I make are silent. Not sure if that's related..
Any suggestions?
Click to expand...
Click to collapse
This also happened to me. All microphone related applications fail for the first 5 to 7 seconds. Then it works normally. Some applications such as Camera, Messenger, ...[/U][/U][/B]
I had almost the same issue but with my last xiaomi. The reset to the factory settings didn't work for me, so I had to change the microphone.
Same here. I can make calls, and voice to text with gboard works.
But hey google, alexa and all other voice recording apps stop working since two days on my op 8 pro
I'm getting the same problem. Anyone found a fix for this?
Exactly same problem here after the OS update
Microphone is working for some apps but not for others. It was working fine earlier but stopped working for phone recorder app and for ok google..any resolutions here?
It seems to be a common issue among many others, so OnePlus team should take it into account and must provide a fix ASAP.
Might be a good idea to state what OS you're all on and perhaps what mods you have installed then maybe a coming fault can be identified.
Also if a custom kernel is installed.
I have the same issue. Phone calls and video recording don't seem to have any problem. Only voice messaging for all apps are error. Go as far as doing factory reset but it still doesn't work.
Any idea how to solve it?
I just bought it for few months and the experience is great except this one.
werdage81 said:
I'm getting the same problem. Anyone found a fix for this?
Click to expand...
Click to collapse
Yes I found the fix. After all factory resets and downgrading OS didn't worked. So I tried to blow bottom mics from dust and it started working. So stupid but effective.
Has anyone found a fix for this, I recently started having issues.
Stock cam video does not have sound.
WhatsApp cam video does not have sound.
Signal app cam video has sound.
Calls, call records, voice messages have sound.
Google assistant is working.
I am running 11.0.2.2 IN11DA. All issues are there in safe mode.
I cleaned all mics.
Please help.
Well, in my case (and I would bet that in yours too) it is the Google application. Once disabled everything returns to normal. I will have to do tests if it allows to use it by touching the microphone icon in the search bar, but activating the voice command OK Google makes the microphone not work in any other application.
Firozhari said:
Has anyone found a fix for this, I recently started having issues.
Stock cam video does not have sound.
WhatsApp cam video does not have sound.
Signal app cam video has sound.
Calls, call records, voice messages have sound.
Google assistant is working.
I am running 11.0.2.2 IN11DA. All issues are there in safe mode.
I cleaned all mics.
Please help.
Click to expand...
Click to collapse
Has it been fixed yet for you?
Brother, the problem was solved after changing the microphone? I am suffering from the same problem in my redmi note 7 pro

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