Hi, I have a strange problem with my Oneplus 8 Pro. After updating to 10.5.10 the microphone is not working for all the apps. I can place calls normally, call using messenger and record videos but it does not work for Google Assistant and the official Recording App or Facebook messenger when recording a voice clip. I even tried it in safe mode but still the same issue. I have also checked that the apps have access to the microphone. I reinstalled 10.5.10 hoping to fix this issue but still the same happens. What can I do? I am also rooted with magisk but I don`t have any new modules that can interfere with the microphone. The phone has previously worked normally with root so I don`t think it is the problem. Does anyone have the same issue?
So you did go all the way back to factory reset correct? If not you're going to have to do that or start uninstalling one app at a time or if you have Titanium Backup you can freeze the apps. I'm sure it's a rogue app somewhere or something got switched in your settings.
I had same problem , i got my problem solved , just blow air on mic at the bottom , and also clean it , issue will be fixed !
---------- Post added at 04:00 PM ---------- Previous post was at 03:57 PM ----------
claytoncamilleri100 said:
Hi, I have a strange problem with my Oneplus 8 Pro. After updating to 10.5.10 the microphone is not working for all the apps. I can place calls normally, call using messenger and record videos but it does not work for Google Assistant and the official Recording App or Facebook messenger when recording a voice clip. I even tried it in safe mode but still the same issue. I have also checked that the apps have access to the microphone. I reinstalled 10.5.10 hoping to fix this issue but still the same happens. What can I do? I am also rooted with magisk but I don`t have any new modules that can interfere with the microphone. The phone has previously worked normally with root so I don`t think it is the problem. Does anyone have the same issue?
Click to expand...
Click to collapse
Also install magisk module for enabling factory mode and test the mic , go to single mic test , there you test all the three mics seperately , enjoy !
Experiencing the same problem
I'm experiencing the same problem. OnePlus 8 Pro, except it's not rooted or running magisk.
The microphone works for some applications but not for Google assistant at all. I have tried all known fixes I could find by searching. Clearing Google app cache and storage, etc.
Also I find that the first 5 seconds of WhatsApp voice message recordings I make are silent. Not sure if that's related..
Any suggestions?
Hie, even I am facing the same problem. My google Assistant was working well but after I updated, it is not responding also my official recorder app and my Instagram video call works well but videos don't have any sound ...
Have you got a solution to it? Please lemme know I am just too stressed.?
ananya_arora157 said:
Hie, even I am facing the same problem. My google Assistant was working well but after I updated, it is not responding also my official recorder app and my Instagram video call works well but videos don't have any sound ...
Have you got a solution to it? Please lemme know I am just too stressed.
Click to expand...
Click to collapse
Hey @ananya_arora157. I'm not having an issue with sound playback, just sound recording. Maybe your video sound issue is a seperate one?
Just came here to also say that recently I have had my microphone working in assistant without doing anything. However it's now not working. I have this intermittent issue in other apps too, like DuoLingo. Sometimes when it asks you to speak what has just been spoken to you it works, other times it doesn't.
I'm convinced this has something to do with OxygenOS not providing access to the correct microphone for the app, or the app not using the right microphone. This happens with WhatsApp as well, as mentioned above. Please can someone on the OxygenOS or OnePlus team respond here? I've seen a few comments here and there of this happening to others as well so it's a known issue. It's a real problem with this happening to a flagship phone. Why are we just getting silence in response?
This also happened to me
timmehgeh said:
I'm experiencing the same problem. OnePlus 8 Pro, except it's not rooted or running magisk.
The microphone works for some applications but not for Google assistant at all. I have tried all known fixes I could find by searching. Clearing Google app cache and storage, etc.
Also I find that the first 5 seconds of WhatsApp voice message recordings I make are silent. Not sure if that's related..
Any suggestions?
Click to expand...
Click to collapse
This also happened to me. All microphone related applications fail for the first 5 to 7 seconds. Then it works normally. Some applications such as Camera, Messenger, ...[/U][/U][/B]
I had almost the same issue but with my last xiaomi. The reset to the factory settings didn't work for me, so I had to change the microphone.
Same here. I can make calls, and voice to text with gboard works.
But hey google, alexa and all other voice recording apps stop working since two days on my op 8 pro
I'm getting the same problem. Anyone found a fix for this?
Exactly same problem here after the OS update
Microphone is working for some apps but not for others. It was working fine earlier but stopped working for phone recorder app and for ok google..any resolutions here?
It seems to be a common issue among many others, so OnePlus team should take it into account and must provide a fix ASAP.
Might be a good idea to state what OS you're all on and perhaps what mods you have installed then maybe a coming fault can be identified.
Also if a custom kernel is installed.
I have the same issue. Phone calls and video recording don't seem to have any problem. Only voice messaging for all apps are error. Go as far as doing factory reset but it still doesn't work.
Any idea how to solve it?
I just bought it for few months and the experience is great except this one.
werdage81 said:
I'm getting the same problem. Anyone found a fix for this?
Click to expand...
Click to collapse
Yes I found the fix. After all factory resets and downgrading OS didn't worked. So I tried to blow bottom mics from dust and it started working. So stupid but effective.
Has anyone found a fix for this, I recently started having issues.
Stock cam video does not have sound.
WhatsApp cam video does not have sound.
Signal app cam video has sound.
Calls, call records, voice messages have sound.
Google assistant is working.
I am running 11.0.2.2 IN11DA. All issues are there in safe mode.
I cleaned all mics.
Please help.
Well, in my case (and I would bet that in yours too) it is the Google application. Once disabled everything returns to normal. I will have to do tests if it allows to use it by touching the microphone icon in the search bar, but activating the voice command OK Google makes the microphone not work in any other application.
Firozhari said:
Has anyone found a fix for this, I recently started having issues.
Stock cam video does not have sound.
WhatsApp cam video does not have sound.
Signal app cam video has sound.
Calls, call records, voice messages have sound.
Google assistant is working.
I am running 11.0.2.2 IN11DA. All issues are there in safe mode.
I cleaned all mics.
Please help.
Click to expand...
Click to collapse
Has it been fixed yet for you?
Brother, the problem was solved after changing the microphone? I am suffering from the same problem in my redmi note 7 pro
Related
Hello All
I bought myself an Asus Zenfone 2 Laser Ze550KL a couple of weeks back.
An overall good phone. But I am facing an irritating issue.
The phone's microphone does not work from some point onwards. Once this happens, when attending(or making) a call, the other person wont be able to hear me.
I am not sure whether its a hardware issue or a software issue. Because once I restart the phone everything is perfect once again. After maybe a couple of calls, the problem resurfaces.
I read in multiple forums of this issue (even in Zentalk) , but nobody has a clean solution. Some of the solutions were -to disable Ok Google Detection, to enable call recording, to switch to loudspeaker, to reboot the phone and so on.
Enabling loud speaker works for me. When I realize the other person cannot hear me, I switch to loud speaker and then he is able to hear me.
Did anybody come across this issue? Is it a software issue? Any help/ideas/suggestions would be nice.
I am hoping its a software bug which will be hopefully fixed in the next system update or so.
Thanks
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
CKtheProblem said:
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
Click to expand...
Click to collapse
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
To OP,
This is for most of the guys. It's a software issue, dont worry, Just update to latest update. Which happened to me the same, and solved when i updated some random OTA update fix by asus. So the current version on my phone now is LRX22G.WW_user_1.15.40.639_20151029044030520_201505210103
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Hi I too have this same issue. I believe it is a faulty model from Asus! I had serviced my mobile last month and the Subboard assembly has been completely changed by those people but still I face the same issue. . Hope I will throw away this bulsh**t soon. Asus not willing for replacement too I argued so many times which is just waste of time. Totally a waste of money and time.
Microphone issue
I am also having same problem once restarted phone is all fine...should i replace phone ??
Bought just 2 days back
Solution
Since you apply this solution the error has not returned to flicks: I cannot post the youtube link, but search the title: Solved: Asus Zenphone 2e mic problem by Jack Scorpion.
I have the same device with the same problem! It was neglible before, and it happened very rarely. But recently it had become worse and that thing happened to all the calls. Switching to loudspeaker works (loudspeaker mode disables the bottom mic and switches to top mic). I reset the device to factory settings (that thing wiped the internal memory too!) and since then, i haven't updated the 'ASUS Calling Screen' from the play store and everything works fine atleast till now.
hai friend try (ASUS ZenFone 2 Laser=ZE550KL (Z00L) software Image: 1.17.40.1234 for WW SKU only) this firmware from asus site or try system update form your mobile. thats old version runing firmware running on your mobile so thats a software problem. this a network issue in that old version asus team doing always best i am also have same problem in past month but my current update installed after working fine. so don worry friends
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Try disabling Audio Wizard app
I am also facing same problem. Suddenly the mic of my asus fails to work.
Solution
There is solution. Please post it on another forums after you will check it.
Just hold your phone in your hand in position, which will make sound to reflect directly into your voice microphone. This way you will make a difference in signal between voice and noise cancellation microphone. That's how voice cancellation technology works. I have got this result after one week of search for any effective solution. And did not find any useful info. So I have find a solution after some experiments.
Please post it to another forums if it will solve your problem.
Hi, I'm facing issues in Moto X Play XT1562 (Android 6.0.1). Suddenly 2 days back the earpiece and mic stopped working also while playing audio/youtube videos no sound in mobile. While calling and holding the device to my ear the display is not getting turned off. But every thing is working if I plug wired headphone. In loudspeaker mode call is working fine.
I have also done factory reset but same problem exists. I also noticed that some time the its working fine, since last night I am facing the same issue. So I guess its not an hardware issue. Please provide solutions.
my office mates has same (exact) same issue with moto x play .. some time it works some time not .. flashing is the only key to get voice back ..
it would be better to flash custom rom like RR .. may be your problem will resolved !
by the i also have moto x play & i dont have this issue !
I had the issue with loudspeaker just once time so long..a singke reboot had solved my problem..
Peace to all
I have the same problem on XT1563, also tried custom roms but still fails, can this issue be resolved?
I've just started to have this problem on Moto X Play but with microphone only. Calls can only be made with loudspeaker and hands free. Voice recording and TTS not working though, video camera records sound as usual. Perhaps video uses a different microphone, but I'm not sure, I'm not able to clarify that yet since I couldn't find no hardware information about this phone anywhere. If video camera uses the same mic used for calls and voice recording, then that means microphone is actually not damaged and it's a software related PITA. With an answer for that question I could dedicate my time to search for the responsible bug; However, I've tried many of the available "fixes" on that matter (reboot, factory reset, wipe cahe, delete apps) and none of them had any effect on the issue. So I will inspect inside the phone to see if I can find some physical damage. If not, replacing the mic would be my last bet...
Sent from my Motorola XT1563 using XDA Labs
I had this also before 5 days and for second time totally one year now..I am rooted and when I cleared my phone with sd maid pro (root) my phone regained it's earpiece in one sec.
kos25k said:
I had this also before 5 days and for second time totally one year now..I am rooted and when I cleared my phone with sd maid pro (root) my phone regained it's earpiece in one sec.
Click to expand...
Click to collapse
Really? I have SD maid pro version installed. I've cleared dalvik/cache through TWRP to no avail. What did you cleared exactly? My issue is on the microphone, but I can give it a try. Something tells me it is not a hardware issue
Sent from my Motorola XT1563 using XDA Labs
Hello,
I have some weird microphone crackling issues.
When I call people and im using the earpeace speaker everything is ok.
But if I am using the bottem speaker the person on the other side gets really weird crackling noises and other shrill noises.
I have tested all microphones in an app all are working perfect and also in WhatsApp everything is ok in voice messages.
Some ideas?
Running on Pie, rooted
AbjectSatisfaction said:
Hello,
I have some weird microphone crackling issues.
When I call people and im using the earpeace speaker everything is ok.
But if I am using the bottem speaker the person on the other side gets really weird crackling noises and other shrill noises.
I have tested all microphones in an app all are working perfect and also in WhatsApp everything is ok in voice messages.
Some ideas?
Running on Pie, rooted
Click to expand...
Click to collapse
same here. youtube via app sounds great, but through a browser causes crackling. whatsapp voice messages crackling too...
did you find any solution for that?
JimmyCash030 said:
same here. youtube via app sounds great, but through a browser causes crackling. whatsapp voice messages crackling too...
did you find any solution for that?
Click to expand...
Click to collapse
I think you probably have a different issue, Abject's sounds like feedback (shrill) while yours seems to be related to decompressing not being smooth or fast enough from the browser, I've had this with youtube using browsers. Sorry not sure why it sometimes happens, possibly when wifi is slow
yes, we have different issues, but I also have the problems you have in voice messages
but I have no solution
AbjectSatisfaction said:
yes, we have different issues, but I also have the problems you have in voice messages
but I have no solution
Click to expand...
Click to collapse
hmmm. should be definately a software thing as the native youtube or spotify app do not cause any crackling at all - even on max volume...
i have contacted essential support yesterday. lets see if they come up with something other than 'please do a factory reset'
will keep updated.
cheers
JimmyCash030 said:
hmmm. should be definately a software thing as the native youtube or spotify app do not cause any crackling at all - even on max volume...
i have contacted essential support yesterday. lets see if they come up with something other than 'please do a factory reset'
will keep updated.
cheers
Click to expand...
Click to collapse
so. after a long long chat with the essential support they can confirm and reproduce my issue. after testing many scenarios they now say its the apps causing the trouble. nothing to fix for essential
last option would be a factory reset. but thats not an option for me at the moment.
haven't installed the february update yet, maybe there is something in it. never lose hope...lol
cheers
Hi folks,
I'm kinda new to the Mod community. A few days ago I successfully flashed to LineageOS 17.1 to receive security patches and get rid of the google services. Phone runs smoothly and nicely. Now there is just one annoying issue: Whenever I activate the loudspeaker in a voice call the call receiver doesn't understand me anymore. It seems like the microphone gets super silent. This happens in apps like Threema and WhatsApp.
Regular calls and voice recording work without any issues.
What have I tried so far to solve the issue:
Editing build.prop with commands I found on the internet
Activating different sound fixes using Magisk modules
Re-installing chat apps
Am I the only one with this problem? Do you have any other suggestions?
Greetings,
O.
Owei1337 said:
Hi folks,
I'm kinda new to the Mod community. A few days ago I successfully flashed to LineageOS 17.1 to receive security patches and get rid of the google services. Phone runs smoothly and nicely. Now there is just one annoying issue: Whenever I activate the loudspeaker in a voice call the call receiver doesn't understand me anymore. It seems like the microphone gets super silent. This happens in apps like Threema and WhatsApp.
Regular calls and voice recording work without any issues.
What have I tried so far to solve the issue:
Editing build.prop with commands I found on the internet
Activating different sound fixes using Magisk modules
Re-installing chat apps
Am I the only one with this problem? Do you have any other suggestions?
Greetings,
O.
Click to expand...
Click to collapse
I've noticed this issue when downloading or using the google dialer app. If I use the android default dialer there is no issue.. Let me know if you found a fix in the end.
Sent from my PH-1 using Tapatalk
same issue in Lineageos 17.1
Hi,
I have same microphone issues in phone calls and voice calls in whatsapp. This also happens during a video recording in Essential camera or Gcam app.
But the sound of the microphone is good in the tape recorder application included with lineageos.
This is a bug that the essential team had fixed but which is present in lineageos since android 10.
Please report issue on https://gitlab.com/LineageOS/issues/android/-/issues/2209#note_378544829 , this will allow the information to be passed to lineageos developers.
Thanks
Still no fix? Microphone on loudspeaker still doesn't work at all in voice chat apps like WhatsApp. Also the microphone quality without loudspeaker is very underwhelming. Call partner are complaining constantly
Do we know how the Essential devs fixed the problem after android 10 update?
bump...
still with problems :C
I've tweaked around with several XML-files. Still no fix for me. Voice calls (WhatsApp, Telegram, ...) with loudspeaker on are still not working.
In the meantime several other people out there confirmed the error on GitLab:
https://gitlab.com/LineageOS/issues/android/-/issues/2209
But it seems like the critical mass is not yet reached
I've loudspeaker but work weird, microphone don't work or work very low, my problem is mainly can't lower the volume on videocall.
Could this problem be something out of lineageos? Like something missing of base ph1 system?
Hi, I recently noticed that Hey Google and OK google does not work anymore.
I had this a few times over the last year and a reboot ususally helped.
However now even a reboot does not work.
Additionally noone can hear me when I make a call. I checked with the record function of whatsapp and it seems, that the lower microphone is not working.
The upper mic is working fine. You can hear when you blow into it but not in the lower mic.
I tried to delete caches of Assistant, Google app, and play services it did not help.
Somehow the microphone worked again a day later: Calls, OK Google, Whatsapp etc.
But since yesterday it is not working again. There seems to be an app that blocks usage of it. Is there a way to fidn out what app is blocking the mic?
regards
Nils
jmeister79 said:
Hi, I recently noticed that Hey Google and OK google does not work anymore.
I had this a few times over the last year and a reboot ususally helped.
However now even a reboot does not work.
Additionally noone can hear me when I make a call. I checked with the record function of whatsapp and it seems, that the lower microphone is not working.
The upper mic is working fine. You can hear when you blow into it but not in the lower mic.
I tried to delete caches of Assistant, Google app, and play services it did not help.
Somehow the microphone worked again a day later: Calls, OK Google, Whatsapp etc.
But since yesterday it is not working again. There seems to be an app that blocks usage of it. Is there a way to fidn out what app is blocking the mic?
regards
Nils
Click to expand...
Click to collapse
I would simply revoke the permissions to use the mic for all apps as a start. Or better, try to revoke an app and test, then revoke another app and test again.
Hi,
thanks for the answer.
That was my first idea too but I have a LOT of apps.
Oneplus recently removed the option to delete the entire cache.
Nils
Hi again,
so I did a complete factory reset and this did not help at all.
I think the mic is broken.
Nils
jmeister79 said:
Hi again,
so I did a complete factory reset and this did not help at all.
I think the mic is broken.
Nils
Click to expand...
Click to collapse
thats sad. Maybe there is a way to redirect the other mic.
I will send it to service and hope they can fix it.