I am trying to troubleshoot an issue for a user involving the S7 Edge. I have seen some other sound issues here, but not this exact one. Occasionally, sound will come through the earpiece instead of the bottom speaker. YouTube, Google Music etc all seem to demonstrate this. Once the phone is rebooted it seems to fix the issue. However, I had the unit replaced, and the 2nd unit is doing the same thing. I keep scanning to see if maybe something is in range its connecting to, but no devices are listed. Any ideas what could be causing the sound to come out of the ear piece and then be fine after a reboot?
Thanks!
my one does not have the same problem as you but the sound will come from the speaker instead of earpiece when i listening to voice message from line with the earpiece being put right next to ear just like making regular call
*BUMP*
I have almost the same issue as this with a slight difference.
Occasionally my sound in the bottom speakers will stop and go through the ear speaker instead. When this happens Google Music, Youtube and some other apps won't work. For example pressing play in either of those does nothing. However, my alarm app plays through the ear speaker and the sound can't be increased or decreased (it's quiet too).
The only fix that I've found for this is a phone reboot.. Super annoying because I've missed important alarms from this.
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Allycat1134 said:
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Click to expand...
Click to collapse
I share the same experience as Allycat. Starting with 2 updates ago, YouMail has redirected media sound to the ear speaker. I use Better YouMail to avoid this problem.
Sent from my SM-G935V using Tapatalk
Same Issue Here
Allycat1134 said:
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Click to expand...
Click to collapse
W
My phone started doing this a few weeks ago. Some apps won't work, I see a message that says there is a call in progress, but I am not making a call at that time. When I am listening to music, the volume switches to the ear piece and when I turn the volume up or down, the display says "Call Volume." When it connects to Bluetooth, I have the same issue. The display says I am making a call but I am playing music or listening to an audiobook.
I spoke with AT&T and Samsung, they said it was an app issue.
Any suggestions?
This has just started happening for me. I'm using the stock samsung rom, but I have rooted and am using Xposed. It was working fine, but now all notifications from the default Samsung messenger app result in no sound through the speaker. I am able to hear notifications from other applications like Inbox, Whatsapp etc. I downloaded Google Messenger and I can hear the notification tone when receiving an SMS. Upon switching back to Samsung messenger, I can't hear it. I've tried rebooting, clearing the caches etc. Nothing seems to fix it.
Has anyone else seen this? I may have to just either factory reset or reflash.
---------- Post added at 04:17 PM ---------- Previous post was at 04:02 PM ----------
h3x3d said:
This has just started happening for me. I'm using the stock samsung rom, but I have rooted and am using Xposed. It was working fine, but now all notifications from the default Samsung messenger app result in no sound through the speaker. I am able to hear notifications from other applications like Inbox, Whatsapp etc. I downloaded Google Messenger and I can hear the notification tone when receiving an SMS. Upon switching back to Samsung messenger, I can't hear it. I've tried rebooting, clearing the caches etc. Nothing seems to fix it.
Has anyone else seen this? I may have to just either factory reset or reflash.
Click to expand...
Click to collapse
I resolved my issue. There was a rule setup in the XNotifications Xposed framwork module which was muting messages to the Samsung Messenger app. I'm assuming this was user error on my count. I disabled the rule and it's now working
chula_rn said:
W
My phone started doing this a few weeks ago. Some apps won't work, I see a message that says there is a call in progress, but I am not making a call at that time. When I am listening to music, the volume switches to the ear piece and when I turn the volume up or down, the display says "Call Volume." When it connects to Bluetooth, I have the same issue. The display says I am making a call but I am playing music or listening to an audiobook.
I spoke with AT&T and Samsung, they said it was an app issue.
Any suggestions?
Click to expand...
Click to collapse
Have you find the problem?
Force stop the app you used for calling
Had the same issue. Just go to settings and force stop the app you recently used for calling like Messenger, Whatsapp, etc.
Related
Since flashing 7.1 my sound goes in/out. Sometimes it's all audio, or sometimes just certain things. Right now I get audio in apps and when changing the ring tone volume, but when selecting a ring tone or notification tone, I don't hear anything. Sometimes the dialing noise works, sometimes it's doesn't. Rebooting and/or change my profile doesn't help. I tried changing the overrides in the profile settings and that didn't do anything either.
Anyone had this problem or know how to fix it?
So this only started happened after you flashed CM7? I had a somewhat similar problem because I replaced the back assembly on my phone and replaced the speaker in the process as the old was blown. Apparently, a screw had attached itself to the speaker and was keeping it from seating correct and causing audio to go in it out. In point, it could be a hardware problem and something is wrong with your speaker. Does head phones work, or the actual ear piece?
The speaker works because my phone rings when someone calls me, but sometimes the notification sound doesn't work when I get a text message. At this moment I still can't hear ring tones when I select them in the Sound settings, but it works when I get an incoming call. I know the speaker works fine. Phone calls work normally and if I play a Youtube video I get normal audio (but that didn't work this morning). It definitely seems like a software issue.
My phone was on unrooted Sense before 7.1 so that's all I have to compare it to, but everything worked fine then.
I found out if I switch from Default to Home profile, everything works again, but I can't figure out what in the Default profile is stopping the noise. I've checked everything 10x over.
wow i am currently having the exact same issue
Sound isn't working again. I only have one profile and yesterday I was getting sound with SMS, now I just get vibration. This is really frustrating. Anyone know what to do?
I really wish all the sounds/notifications were set in one place, instead of in the app, in the sound options, AND in the profiles. It's really confusing.
I think it's linked to bluetooth. If I use my headset for a call then turn off bluetooth, there is no audio on the phone (either speaker) until I reboot.
Hey all,
I just got my RMA device, which overall is a great improvement over my current nexus 4. The problem I literally just started to encounter while testing it all out is sound not working. Youtube was working fine, sound and all, then I installed a few more apps (harmless ones that I had on the other phone, and are well known and trusted). Now the sound flat out will not work on youtube, or through the google play stream. I can select ring tones fine, and the examples play, so it seems that the speakers work.... Tried playing fruit ninja, no sound. I'm pretty baffled, but also a huge noob at android, so I might be missing some stupid simple?
Any advice or help is greatly appreciated.
ETA: Apparently the speakers only work when it comes to listening to ring tones, and the noise made when raising or lowering the volume of the ringer. Other than that, I'm getting jack **** for sound. Appears the mic doesn't work either, as when I talk into the google search or the talk to text, it does absolutely nothing but tell me to talk into the mic, then tells me to tap to talk since it didn't pick anything up. Guess I've got another RMA coming, and of course all the problems that were fixed with this RMA will be back again, probably along with a ****ed up yellow screen. **** you, Google. **** you, LG. I've never had such ****ty buying experiences.
Bump because I'm utterly confused.
The sound/mic work but it seems to only last a short time. I had left the RMA phone off all night, turned it on, and lo and behold, the sound works. So did the mic, it would pick up everything I said when pushing the google search mic icon. Decided to try out youtube, put on a two minute video, which had sound. 3/4 of the way through the video, the video stuttered, buffered, and the sound was gone. Mic no longer picked up anything I said. Annoyance was had.
Turn the phone off AGAIN, leave it off for a few hours. Come back to see if I can even call people, if the mic is not working. Click the google search mic icon to test it out, there is sound and it picks up my voice. Try out an 8 minute video this time, sound works fine (maybe a little quiet) until the ~6 minute mark, then cuts out again! I decide to try a call, since the mic is no longer picking up my voice when I do google voice search. I call my old cdma phone, put it on speaker, and speak into it. I can hear myself clearly through the cdma phone, no problem. I end the call, and lo and behold, sound again!
I am completely baffled as to this issue. Is it a hardware problem? Is it a software problem? Anyone with lots of experience have any theories? I have no idea whether I need an RMA or some sort of software update. As of right now Im' running the phone as I got it, I did a factory reset this morning. Last night when the sound was cutting off, it had the OTA and numerous apps installed/updated.
This problem keeps happening and it is very bad, for me anyway. Especially if if my alarm doesn't sound or I miss calls (4 calls today).
Basically, the sound will either just...stop or will become intermittent. By intermittent I mean that notification sounds stop in the middle, only getting half the notification, and the volume "beep" only sounds every other time the up or down volume is pressed.
The first time it happened i ended up rebooting and that temporarily fixed the problem. The second time I did the same and wiped the cache. Again a temporary fix. The third time i noticed something again that I had noticed the first time. Youtube videos will not play. I had pulled youtube up to test the sound the first time. At that point I thought it was a problem with youtube or the youtube app, but it happened again exactly the same way. So I killed the youtube app and voila, sound was back. So now I am thinking it was the youtube app. The 4th time, the youtube app was open in the background and I just killed all the background apps. Again, sound is back.
So now I think I have it solved. Something to do with the youtube app, right? Apparently not. Today my sound just...stopped while I was sleeping. I missed four calls from my wife and my alarm did not sound. There were a lot of apps listed in the recent apps but NOT youtube. Not at all. I closed all the recent apps and again, the sound came back.
Is this maybe some kind of RAM management issue? or....I have no idea. It's happened before and after both of the updates.
Not using any kind of external device at all, no headphones or speakers. Bluetooth is off. Location is off, NFC is off, WiFi is off (though it has been on for at least one of the times the sound stopped).
I've had the half notification issue randomly. Not as bad as you though. ?
Sent Via My Samsung S7 Edge
Its not just me...
http://forum.xda-developers.com/s7-edge/help/galaxy-s7-edge-gold-sound-t3346881
870DS 10e TWN
unrooted
debloated (26 apps)
active non-LG or Google apps: Nova Launcher, AccuBattery, WhatsApp, Instagram, two banking apps. that's it!
missed a bunch of phone calls and texts today, discovered all ringtones and notifications were dead. in Settings, confirmed that all volumes were up, Airplane mode was off, etc. the crazy thing: on the ringtones / notifications screens, clicking on any/all of them produced no sound. none of them worked. and strangely, playing music or videos or youtube still worked fine.
rebooted and everything is working again, for now.
ugh. it happened again. missed a bunch of calls in the last two hours, and also the courier at my front door.
but it's unpredictable: earlier this morning i got a text message notification. but after that ... nothing. phone did not ring, but when i checked the ringtones and notifications and contacts, they all seemed to work.
anyone else have this happen?
AM Radio said:
ugh. it happened again. missed a bunch of calls in the last two hours, and also the courier at my front door.
but it's unpredictable: earlier this morning i got a text message notification. but after that ... nothing. phone did not ring, but when i checked the ringtones and notifications and contacts, they all seemed to work.
anyone else have this happen?
Click to expand...
Click to collapse
Have you activated any conditions in smart settings or face down = silent?
Keep us in the loop if end up finding wht caused the issue
nchc said:
Have you activated any conditions in smart settings or face down = silent?
Keep us in the loop if end up finding wht caused the issue
Click to expand...
Click to collapse
smart settings have not been activated. but Gestures > Silence incoming call / Flip phone to silence incoming call was ON. turned it off, will see if there's any change ...
something definitely wonky. might try another reset. again, this issue is intermittent / unpredictable:
took phone calls this morning at 7:53am and 8:00am. when i checked the call log, i saw that i missed an incoming call at 7:47am -- and the voicemail notification -- before these other calls.
concerning ...
nchc said:
Have you activated any conditions in smart settings or face down = silent?
Keep us in the loop if end up finding wht caused the issue
Click to expand...
Click to collapse
I'm facing the same issue. Miss a lot of calls/text/alarms every day. I don't know when it's going to happen. A restart fixes it. I'll tell you what I've observed till now:
1. Can happen anytime. The sound will stop coming from speakers/headphones.
2. A reboot will fix it
3. Phone not on silent. Face down silent setting Off. Answer incoming call setting Off.
4. Notification/ringtone/system volume at max
5. No sounds, except for music, will come from the speakers
6. I put the phone on vibrate. Connected headphones. Called myself. There was a very very faint ringtone coming through the headphones.
Reverted to sound mode. Called again. No sound anywhere. Not from the speaker. Not from headphones.
7. Called LG customer care. They couldn't fix it.
I'm 100% sure that this is a software issue as a reboot fixes it. It might be because of a third party app. I've put my phone in safe mode to check if the issue resurfaces. Will inform on it after 24 hours of testing.
If anyone gets any solution please report.
---------- Post added at 12:42 PM ---------- Previous post was at 12:41 PM ----------
himanshu.bh said:
I'm facing the same issue. Miss a lot of calls/text/alarms every day. I don't know when it's going to happen. A restart fixes it. I'll tell you what I've observed till now:
1. Can happen anytime. The sound will stop coming from speakers/headphones.
2. A reboot will fix it
3. Phone not on silent. Face down silent setting Off. Answer incoming call setting Off.
4. Notification/ringtone/system volume at max
5. No sounds, except for music, will come from the speakers
6. I put the phone on vibrate. Connected headphones. Called myself. There was a very very faint ringtone coming through the headphones.
Reverted to sound mode. Called again. No sound anywhere. Not from the speaker. Not from headphones.
7. Called LG customer care. They couldn't fix it.
I'm 100% sure that this is a software issue as a reboot fixes it. It might be because of a third party app. I've put my phone in safe mode to check if the issue resurfaces. Will inform on it after 24 hours of testing.
If anyone gets any solution please report.
Click to expand...
Click to collapse
And I tried the factory reset also... Didn't work.
probably related to one of the 26 apps you debloated...
Hello,
I have some weird microphone crackling issues.
When I call people and im using the earpeace speaker everything is ok.
But if I am using the bottem speaker the person on the other side gets really weird crackling noises and other shrill noises.
I have tested all microphones in an app all are working perfect and also in WhatsApp everything is ok in voice messages.
Some ideas?
Running on Pie, rooted
AbjectSatisfaction said:
Hello,
I have some weird microphone crackling issues.
When I call people and im using the earpeace speaker everything is ok.
But if I am using the bottem speaker the person on the other side gets really weird crackling noises and other shrill noises.
I have tested all microphones in an app all are working perfect and also in WhatsApp everything is ok in voice messages.
Some ideas?
Running on Pie, rooted
Click to expand...
Click to collapse
same here. youtube via app sounds great, but through a browser causes crackling. whatsapp voice messages crackling too...
did you find any solution for that?
JimmyCash030 said:
same here. youtube via app sounds great, but through a browser causes crackling. whatsapp voice messages crackling too...
did you find any solution for that?
Click to expand...
Click to collapse
I think you probably have a different issue, Abject's sounds like feedback (shrill) while yours seems to be related to decompressing not being smooth or fast enough from the browser, I've had this with youtube using browsers. Sorry not sure why it sometimes happens, possibly when wifi is slow
yes, we have different issues, but I also have the problems you have in voice messages
but I have no solution
AbjectSatisfaction said:
yes, we have different issues, but I also have the problems you have in voice messages
but I have no solution
Click to expand...
Click to collapse
hmmm. should be definately a software thing as the native youtube or spotify app do not cause any crackling at all - even on max volume...
i have contacted essential support yesterday. lets see if they come up with something other than 'please do a factory reset'
will keep updated.
cheers
JimmyCash030 said:
hmmm. should be definately a software thing as the native youtube or spotify app do not cause any crackling at all - even on max volume...
i have contacted essential support yesterday. lets see if they come up with something other than 'please do a factory reset'
will keep updated.
cheers
Click to expand...
Click to collapse
so. after a long long chat with the essential support they can confirm and reproduce my issue. after testing many scenarios they now say its the apps causing the trouble. nothing to fix for essential
last option would be a factory reset. but thats not an option for me at the moment.
haven't installed the february update yet, maybe there is something in it. never lose hope...lol
cheers