Turn off second microphone for noise cancellation - ZTE Axon 7 Questions & Answers

Hallo guys, I really need your help here, since I can't use my phone as a phone right now. Whenever I am speaking with someone on the phone the other person can barely hear me. My voice is really quiet and sometimes it disappeares completely. But when I use my headset it works normal and when I test the mic with there recorder app, it's all good, too. So I think it must be the second microphone which is not working right. Does anybody know how I could turn it off? I would really appreciate it.
I am using the actual LOS in A2017G.

Kleva94 said:
Hallo guys, I really need your help here, since I can't use my phone as a phone right now. Whenever I am speaking with someone on the phone the other person can barely hear me. My voice is really quiet and sometimes it disappeares completely. But when I use my headset it works normal and when I test the mic with there recorder app, it's all good, too. So I think it must be the second microphone which is not working right. Does anybody know how I could turn it off? I would really appreciate it.
I am using the actual LOS in A2017G.
Click to expand...
Click to collapse
I have the same problem as you, if anyone can help us we would be very grateful

Kleva94 said:
Hallo guys, I really need your help here, since I can't use my phone as a phone right now. Whenever I am speaking with someone on the phone the other person can barely hear me. My voice is really quiet and sometimes it disappeares completely. But when I use my headset it works normal and when I test the mic with there recorder app, it's all good, too. So I think it must be the second microphone which is not working right. Does anybody know how I could turn it off? I would really appreciate it.
I am using the actual LOS in A2017G.
Click to expand...
Click to collapse
Did you try turning on and off the loudspeaker during a call?

aLexzkter said:
Did you try turning on and off the loudspeaker during a call?
Click to expand...
Click to collapse
Yes, but it only works while the speaker is on.

I've been investigating all morning and I understand that somehow we have to raise the microphone volume to solve this issue.
In the mobiles qualcomm, You can't access the engineer mode to get that volume up, so the only thing we need is to know which program or what operation we have to do to access that menu that we have under the factory and upload it and solve the problem

Petyr Baelish
Do you happen to hold the the phone in your right hand while on call by any chance? Does your little finger happens to cover the mic located right beside the USB C port while trying to stabilize the phone on a call?
Used to happen to me initially till I figured that is what I kept doing.

crazedgod said:
Do you happen to hold the the phone in your right hand while on call by any chance? Does your little finger happens to cover the mic located right beside the USB C port while trying to stabilize the phone on a call?
Used to happen to me initially till I figured that is what I kept doing.
Click to expand...
Click to collapse
Unfortunately I can surely say, that I don't cover the mic.
Nice title btw.:laugh:

Hi! My brother says that when he does vocals message in whatsapp, audio is really low on the other side. Is the problem that you talked about?
I'm on nougat b05

Metalgta said:
Hi! My brother says that when he does vocals message in whatsapp, audio is really low on the other side. Is the problem that you talked about?
I'm on nougat b05
Click to expand...
Click to collapse
Just tested it. Voice massages work fine for me.

Kleva94 said:
Just tested it. Voice massages work fine for me.
Click to expand...
Click to collapse
It's strange! Now my brother send me a voice audio on whatsapp (and telegram) and it sound good! 5 minuter ago no...but on this phone where are the microphones? I know that they are two

Metalgta said:
It's strange! Now my brother send me a voice audio on whatsapp (and telegram) and it sound good! 5 minuter ago no...but on this phone where are the microphones? I know that they are two
Click to expand...
Click to collapse
Top and bottom both on the left half.

Kleva94 said:
Top and bottom both on the left half.
Click to expand...
Click to collapse
Thank you...I don't know what to do with my problem

I'm having the same problem too. Iv tried other phone apps, I tried aosp extended room yesterday, cleaned the mic Hole out, voice recording works crystal clear and decibel testing is fine. Bt Headset works good
I'm using Google dialer and started having the problem after manually updated in a list of apps in the store one morning this week. Fb calls don't work either. The other person can only hear if I blow into the mic and speaker phone works but they can barely hear me if I yell. Getting ready to go to a earlier backup to see if that works.
Also I'm on latest los, magisk 12.? , Su 2.79 and subtratum theme...weird that the same day I noticed this happening I got a error on Google messenger crashing and telling me it was not compatible with my custom theme...but I fixed that...

Ok I found a fix for this issue.
I had to update magisk to 13.3 and apply the mic fix module. To update I downloaded most resent magisk manager, magisk 13.3, magisk uninstaller.
Then I uninstalled/unrooted su 2.79 and uninstalled magisk manager app, rebooted to twrp. Flashed magisk uninstaller and flashed 13.3.
Reboot then installed magisk manager and installed mic fix module and made two calls and a Facebook messenger call and all worked. Screenshot included... good luck...hope another fix comes that's easier.

rickraker said:
Ok I found a fix for this issue.
I had to update magisk to 13.3 and apply the mic fix module. To update I downloaded most resent magisk manager, magisk 13.3, magisk uninstaller.
Then I uninstalled/unrooted su 2.79 and uninstalled magisk manager app, rebooted to twrp. Flashed magisk uninstaller and flashed 13.3.
Reboot then installed magisk manager and installed mic fix module and made two calls and a Facebook messenger call and all worked. Screenshot included... good luck...hope another fix comes that's easier.
Click to expand...
Click to collapse
Thank you very much. This fixed the volume problem. But now the person on the other end can hear himself very loudly. Do you have the same problem?

Yes I have. That's the first thing my friend told me...not sure about that...like I said hopefully another fix comes shortly... should post something on the main lost thread. That or to the person that made the module. I bet @DrakenFX knows a thing or two about how to fix this also.

I did some more research. It actually could be a hardware issue, where the upper mic isn't connected right. But I hope I am wrong.

Kleva94 said:
I did some more research. It actually could be a hardware issue, where the upper mic isn't connected right. But I hope I am wrong.
Click to expand...
Click to collapse
Nevermind. I tested the top mic and it's working, but it is more sensitive, than the bottom one. If someone has any idea how to lower the sensitivity of this microphone I would really appreciate it. :fingers-crossed:

Related

[Q] microphone issue

So I know there are other threads with the same issue but mine is a bit different. I found out that when I'm talking to someone on my lg g2(d802) cellphone they can't hear me so I tried everything and I found out that they can hear me perfectly when I turn on the speaker mode while calling(getting the persons voice played through the phones bottom speaker), so I think thats really weird because my microphone won't work without a speaker mode on while calling. It's not a rom related issue because noone using rom FR 2.0.1 Didn't had this problem and also idk if this is related with this but in the recovery I'm unable to flash any zip and also first time when I installed the recovery i updated it with flashing new recovery 2.8.4.0 and my phone somehow automaticly downgraded it to the one i had before and I'm unable to flash new twrp recovery/viper4andoid/etc... Error message is different every time which is also weird. For example for twrp it is something like asster failed(run_program). Idk if that is related with microphone issue but I wanted to provide all data. Also I have a KK baseband. Thanks for reading.
I have the same problem "reversed" .
On speakerphone my microphone doesn't work. No matter what rom I use.
Would be nice if someone has figured it out.
It's weird. I tried everything and still the same problem. It appeared just after I flashed a new rom and I tried going back to stock and still the same issue
hi, sorry for my little english.
my lg g2 d802 4.4.2 had this problem, they can hear me but like i'm far away. try to stop voice control in all pages in Google search.
when i had this problem vocal and video record don't go, it appears i'm using microphone on another app. i stop vocal control and the phone now i going better!
"ok Google" in all page its very confortable but if the phone still dont call, nothing to do!
mach2005 said:
I have the same problem "reversed" .
On speakerphone my microphone doesn't work. No matter what rom I use.
Would be nice if someone has figured it out.
Click to expand...
Click to collapse
Had this issue on an iPhone and a Windows Phone. Microphone is probably shot. Different mic used for when it is on speakerphone compared to calls. Usually cannot record video audio either...sucks.

FIX for mic not working when on speaker mode in CALL

Here is my fix for the mic problem I had till a few hours ago (mic not working while changing to speaker mode in a call), maybe I'm the only G5 owner that had this problem, but still somebody could have it too, the fix is shown in the screenshot.
Don't forget to hit the thanks button if you found this helpful
marac1993 said:
Here is my fix for the mic problem I had till a few hours ago (mic not working while changing to speaker mode in a call), maybe I'm the only G5 owner that had this problem, but still somebody could have it too, the fix is shown in the screenshot.
Don't forget to hit the thanks button if you found this helpful
Click to expand...
Click to collapse
But where is this file present?
/system/etc/mixer_paths_tasha.xml
Sorry if this sounds silly, but given that I'm simply a Googler that happens to have the same problem, I'd like to better understand what this fix is exactly. Is this something that developers have to do or can a normal non-tech person apply the fix that you have provided? How do I access what it is that you have shared.
glorifai said:
Sorry if this sounds silly, but given that I'm simply a Googler that happens to have the same problem, I'd like to better understand what this fix is exactly. Is this something that developers have to do or can a normal non-tech person apply the fix that you have provided? How do I access what it is that you have shared.
Click to expand...
Click to collapse
If you have a rooted phone, then you just need to install a file manager that can access root folder (the best for this is in my opinion is root explorer because it has an built in text editor), and then you simply navigate to system/etc and you open up mixer_paths with the text editor option in root explorer and just simply find the lines of code in the pics I provided and change the numbers, save it, restart your phone and it should work after that.
Hope this will help to fix your problem, if yes than hit the thanks button if you want
nmou88 said:
Is there a way to edit mixer_paths file in LG G5 H860 because there is no root available for this model yet I think ?
I got this problem after my phone falled in water accidentaly
Click to expand...
Click to collapse
You must have a rooted phone to get access to system files, sorry mate :/
You can try, but I dont want to be responsible if you break your phone :/
Try this https://forum.xda-developers.com/showthread.php?t=2600575
nmou88 said:
Ok thank you but when kdz and dz is extracted, how to make extracted img file to dz and kdz again after I edited the file ?
I mean this is an extraction tool but I also need the kdz compressor tool no ?
Click to expand...
Click to collapse
Maybe this? https://forum.xda-developers.com/lg-v10/general/lg-rd-tools-potential-kdz-tot-creator-t3352240
more info pls?
Hi. i have the same glitch after screen replacemnt. at loundspeaker they can hear me but at normal call no one can hear me. can you write a step by step guide?
marac1993 said:
Here is my fix for the mic problem I had till a few hours ago (mic not working while changing to speaker mode in a call), maybe I'm the only G5 owner that had this problem, but still somebody could have it too, the fix is shown in the screenshot.
Don't forget to hit the thanks button if you found this helpful
Click to expand...
Click to collapse
I'm having a related issue that maybe you can help me with (maybe not).
My stock camera doesn't record sound, and when making Hangouts Dialer calls I don't hear anything, nor does any mic work (headset or chin mic).
However, when I hooked up a USB OTG hub to the phone, then plugged in a USB headset through the hub, everything worked fine.
Also, regular calls (and Google Voice) work fine. I'm now using Open Camera to shoot video, and that app has full functionality.
So I'm thinking this is some kind of oddball firmware issue. Any ideas?
Hi, I have the same problem. Can you please tell me where I can find that xml on android 8?
I had the same problem. It turned out to be a "hardware" thing. There are two microphones, one at the bottom of the phone which works when on earpiece, and the second one on the top of the phone (above earpiece) which works when on speaker mode. I cleaned the first one several times without noticing there is a second one on the top. It turned out that the second microphone was blocked by some dirt. I cleaned it and now it works like a harm when on speaker mode.

A2017G B04 microphone making call issue.

Hello,
A2017G full stock (locked, no root) updated from B02 to B04.
When I'm making the call (calling to someone) they can not hear me that's smth like the microphone is not turning on.
There is a way to turn it on (but that's annoying). First when someone answer my call and keep he keep saying "hello, hello, what's up etc) I need to turn loud speaker on and immediately off - then microphone start to work.
Anyone have that issue or had that issue ? Any troubleshoots ?
Thx in advance.
MrMD69 said:
Hello,
A2017G full stock (locked, no root) updated from B02 to B04.
When I'm making the call (calling to someone) they can not hear me that's smth like the microphone is not turning on.
There is a way to turn it on (but that's annoying). First when someone answer my call and keep he keep saying "hello, hello, what's up etc) I need to turn loud speaker on and immediately off - then microphone start to work.
Anyone have that issue or had that issue ? Any troubleshoots ?
Thx in advance.
Click to expand...
Click to collapse
I have same issue and same phone conditions locked no root on b04 Germany.
I also have the issue, also b04 full stock A2017G, and also have to activate then deactivate loud speaker to solve it during the call. I also find it very annoying since sometimes the other person has already hanged off, or begins the conversation a little bit pissed off.
I think it is a shame since axon 7 is... a phone, and the "calling option" should work 100%.
Envoyé de mon ZTE A2017G en utilisant Tapatalk
I had the same problem. There is a conflict with "all screen ok Google". When I turn it off the problem is gone.
Han85PL said:
I had the same problem. There is a conflict with "all screen ok Google". When I turn it off the problem is gone.
Click to expand...
Click to collapse
Will try it now thanks mate.
Glad to know that I'm not alone with that issue. I tested workaround with turning off "any screen ok Google" but I think that our phone should also work with it turned on. ZTE need to try resolve this
yes, they should. Meanwhile we have to deal with this somehow.
Hey everyone, hope all is well.
I found a fix for my axon. If you don't want to read my trial and errors and just want the fix, scroll to the bottom. Sounds like you guys have an issue where turning speaker on and off fixes it, so this might not be the fix for your issue, but, I thought it was worth a try since it's basically free.
I bought an axon 7 off eBay. From day 1 people were saying they couldn't hear me very well. I thought it was cell service.
It seemed to slowly got worse.
It got to the point where people couldn't hear me at all.
I downloaded an app to locate cell towers and service range. Service didn't seem too bad...
Found forums like this one, tried talking on speakerphone. It worked, but people said it was still hard to hear me, cutting in and out, etc. Turned off mic access for ok Google and eventually EVERYTHING else.
Deleted apps even... No fix.
Eventually went to a place I knew had good cell service, called someone, and they couldn't hear me at all! Def not mic access, def not service...
Axons warranty doesn't work for resold phones... The speakers and Dolby..I didn't want to go back to a Samsung or whatever..
That's when I started looking for hardware fixes.
I decided to do a Google search one last time before starting down that road, but looked at videos this time.
And I found a fix!!!!!!
youtu.be/KNGMM-H0oxc
So simple. Take a needle to the tiny mic holes. Mine was so clogged, the junk in it actually looked like the hole until the needle disappeared into it like a toothpick into a brownie hah.
Crystal clear on calls now.
So going back to the forums I read before and posting my fix. Hopefully it helps others.
So happy!

[x720] Mic works - but doesn't in calls?

Hey guys, I have a bit of a weird one. We have 2 x720 in our home, and one of them is now suddenly unable to use the built-in mic when calling. I have done the following steps to narrow it down:
Checked the permissions - everything relevant has both microphone and calling permissions.
Used a Whatsapp call - no sound.
Used a Whatsapp recorded message - there is sound (microphone is working).
Made a call using a headset - there is sound.
Switched the SIM cards between the phones - the problem persists with the original phone.
Reflashed LOS16, and then AICP14 - problem persists.
I even went by a rather bad YouTube tutorial and turned off Google Assistant, but to no avail.
So I'm a bit clueless here - can someone give me any insight as to what's going on? Or, more importantly, how to just fix it?
Did you try handsfree button in normal phone call to see if mic works?
I am guessing now, but I think there are 2 microphones, one on the bottom and one on top of the phone.
Try with "Hardware test" by Da2da2 from play store.
You may have a hardware issue.
yurtesen said:
Did you try handsfree button in normal phone call to see if mic works?
I am guessing now, but I think there are 2 microphones, one on the bottom and one on top of the phone.
Try with "Hardware test" by Da2da2 from play store.
You may have a hardware issue.
Click to expand...
Click to collapse
I didn't try handsfree button. Hardware test confirms both mics work.
inknow said:
I didn't try handsfree button. Hardware test confirms both mics work.
Click to expand...
Click to collapse
Still, you reset the phone and tried two different ROMs and still it did not work, there is no other possibility than hardware damage.
Unless you somehow manage to mute yourself when you make whatsapp calls only
Try a normal call with and without handsfree. Should be easy enough...
Problem solved. Flashed Cuoco92's 5.9.028S_VR4, and then factory reset and reflashed everything else (20s, LineageOS, GApps). Problem was lower level than just the ROM, but the hardware wasn't faulty.

Lower Microphone not working. No Hey Google

Hi, I recently noticed that Hey Google and OK google does not work anymore.
I had this a few times over the last year and a reboot ususally helped.
However now even a reboot does not work.
Additionally noone can hear me when I make a call. I checked with the record function of whatsapp and it seems, that the lower microphone is not working.
The upper mic is working fine. You can hear when you blow into it but not in the lower mic.
I tried to delete caches of Assistant, Google app, and play services it did not help.
Somehow the microphone worked again a day later: Calls, OK Google, Whatsapp etc.
But since yesterday it is not working again. There seems to be an app that blocks usage of it. Is there a way to fidn out what app is blocking the mic?
regards
Nils
jmeister79 said:
Hi, I recently noticed that Hey Google and OK google does not work anymore.
I had this a few times over the last year and a reboot ususally helped.
However now even a reboot does not work.
Additionally noone can hear me when I make a call. I checked with the record function of whatsapp and it seems, that the lower microphone is not working.
The upper mic is working fine. You can hear when you blow into it but not in the lower mic.
I tried to delete caches of Assistant, Google app, and play services it did not help.
Somehow the microphone worked again a day later: Calls, OK Google, Whatsapp etc.
But since yesterday it is not working again. There seems to be an app that blocks usage of it. Is there a way to fidn out what app is blocking the mic?
regards
Nils
Click to expand...
Click to collapse
I would simply revoke the permissions to use the mic for all apps as a start. Or better, try to revoke an app and test, then revoke another app and test again.
Hi,
thanks for the answer.
That was my first idea too but I have a LOT of apps.
Oneplus recently removed the option to delete the entire cache.
Nils
Hi again,
so I did a complete factory reset and this did not help at all.
I think the mic is broken.
Nils
jmeister79 said:
Hi again,
so I did a complete factory reset and this did not help at all.
I think the mic is broken.
Nils
Click to expand...
Click to collapse
thats sad. Maybe there is a way to redirect the other mic.
I will send it to service and hope they can fix it.

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