Related
I tried the removing account account and then signing back in... But to no avail. Is this an MF9 issue or a Google issue? Either way it's getting really annoying :/ this is killing my battery life
EDIT(ALSO SEE POST #11): After some searching last nite and early this morning I think I found the root of the problem... It is the Google Play Store version 4.1.6 that is the problem! I upgraded to version 4.1.10 (i have no idea why Google made 4.1.10 a newer version than 4.1.6 lol) and the drain is near gone. Yesterday I got 8hrs of battery life with 2 1/2 hrs of on screen time and today I got 17 1/2 hrs of battery life with 3 1/2 hrs of on screen time with Google Services only taking up 4% of my battery! Now what I did was go into manage apps and clear all data from Google services framework, then I downloaded and installed the new Google Play Store (search it on Google it's very easy to find v4.1.10) cleared the Google services framework again and rebooted and bam problem solved! Lemme know if this works for you!
**Also if a mod could please move this to the general section that'd be greatly appreciated!**
Sent from a Galaxy 4 light years away
Joe0113 said:
I tried the removing account account and then signing back in... But to no avail. Is this an MF9 issue or a Google issue? Either way it's getting really annoying :/ this is killing my battery life
Sent from a Galaxy 4 light years away
Click to expand...
Click to collapse
For some, removing Google acct and then signing back in works....for others it doesn't. The only other option is a factory reset, which has been reported taking care of the problem by those that the first method didn't work for.
The only thing that worked for me was shutting off Google Now. Those cards are nice but it has to constantly ping your location. As soon as I shut off that server, problem was solved.
I did a factory reset and it did not fix the problem. I just disable WiFi networks location. Only thing guaranteed to work. Then Google now still works for the most part just leave your GPS on.
Sent from my SCH-I545 using xda app-developers app
Joe0113 said:
I tried the removing account account and then signing back in... But to no avail. Is this an MF9 issue or a Google issue? Either way it's getting really annoying :/ this is killing my battery life
Sent from a Galaxy 4 light years away
Click to expand...
Click to collapse
Looking at your picture. you have terrible signal strength. All of these google services are constantly updating and accessing the network. If you have bad signal this will result in a lot of slow updates and lots of battery usage. I have MF9 and have every feature this phone has turned on including Google Now and I have great battery life. I take my phone off the charger at 7:00am and put it back on at around 11:00pm, usually with at least 35% battery left. But, if i go to my brother in laws where I barely get a sprint signal and the phone is constantly switching from roam back to sprint my battery life goes to ****. Remember your phone lies to you about 3g, unless you have a mod installed that will display when you are on a 1XTT signal, and when you are on 1XTT you suck down battery from full to 0% in a matter of hours unless you disable all apps that need to access the internet.
cruise350 said:
Looking at your picture. you have terrible signal strength. All of these google services are constantly updating and accessing the network. If you have bad signal this will result in a lot of slow updates and lots of battery usage. I have MF9 and have every feature this phone has turned on including Google Now and I have great battery life. I take my phone off the charger at 7:00am and put it back on at around 11:00pm, usually with at least 35% battery left. But, if i go to my brother in laws where I barely get a sprint signal and the phone is constantly switching from roam back to sprint my battery life goes to ****. Remember your phone lies to you about 3g, unless you have a mod installed that will display when you are on a 1XTT signal, and when you are on 1XTT you suck down battery from full to 0% in a matter of hours unless you disable all apps that need to access the internet.
Click to expand...
Click to collapse
Exactly this, if im at work in the paint booth I get 1 bar with data cutting in and out and loose about 10 percent every hr with no usage other than whats in my background.
Sent from my SPH-L720 using xda premium
cruise350 said:
Looking at your picture. you have terrible signal strength. All of these google services are constantly updating and accessing the network. If you have bad signal this will result in a lot of slow updates and lots of battery usage. I have MF9 and have every feature this phone has turned on including Google Now and I have great battery life. I take my phone off the charger at 7:00am and put it back on at around 11:00pm, usually with at least 35% battery left. But, if i go to my brother in laws where I barely get a sprint signal and the phone is constantly switching from roam back to sprint my battery life goes to ****. Remember your phone lies to you about 3g, unless you have a mod installed that will display when you are on a 1XTT signal, and when you are on 1XTT you suck down battery from full to 0% in a matter of hours unless you disable all apps that need to access the internet.
Click to expand...
Click to collapse
I'm in LA right now and I actually have either 4 bars of LTE or 4 bars of 3G so that can't be it man...
Sent from a Galaxy 4 light years away
Joe0113 said:
I'm in LA right now and I actually have either 4 bars of LTE or 4 bars of 3G so that can't be it man...
Sent from a Galaxy 4 light years away
Click to expand...
Click to collapse
But was it 3G, or 1XTT? Unless you have modded it there is no way to tell. Also, the bars are the 1XTT signal (voice) and has nothing to do with 3G or LTE signal strength. In fact, you can be receiving your voice from one tower and your 3G data from a different tower.
With that being said, how did you update to MF9? The dirty way, which is to install things separate and piecemeal? Or did you do the official upgrade by returning to stock MDL and either taking the ota or installing the official update in the stock recovery?
Sent from my icrap 2 using Tapatalk HD
cruise350 said:
But was it 3G, or 1XTT? Unless you have modded it there is no way to tell. Also, the bars are the 1XTT signal (voice) and has nothing to do with 3G or LTE signal strength. In fact, you can be receiving your voice from one tower and your 3G data from a different tower.
With that being said, how did you update to MF9? The dirty way, which is to install things separate and piecemeal? Or did you do the official upgrade by returning to stock MDL and either taking the ota or installing the official update in the stock recovery?
Sent from my icrap 2 using Tapatalk HD
Click to expand...
Click to collapse
Official way. I think I solved it or *partially* did. Will report back later and let yall know!
Sent from a Galaxy 4 light years away
I had the same thing this morning. I uninstalled the Google books, music, and movie apps through root explorer in EStrongs. Hasn't done it since. I don't use those apps anyway. Battery is much better. I hope this helps.
Running stock MF9 odexed rooted, ktoonz 7/24 kernel, comadose mod, hotspot mod. Running kernel settings from galaxys3man in general thread.
Arite guys I think I solved it updated the OP! Here are my new stats..
Sent from a Galaxy 4 light years away
Ill give it a shot, just an FYI its 4.1.10
I started looking last night and found 4.2.9. Just came out on the 24th I think.
Thanks Scott.
Sent from a Galaxy 4 light years away
Joe0113 said:
Arite guys I think I solved it updated the OP! Here are my new stats..
Sent from a Galaxy 4 light years away
Click to expand...
Click to collapse
Google Play confirmed culprit on my device. I updated to 4.1.10 and today Google Services went from 26% of my battery use to 6% and battery life was much improved. I also cleared data and cache on multiple apps and deleted my Google account in order to get Google Play to update apps again. The procedure I followed was as follows:
1. Installed Google Play 4.1.10. New Play Store worked fine but gave an "error retrieving information from server" message when I tried to update any apps.
2. Deleted data + cache and force stopped :
Google Play Store
Google Play Services
Google Services Framework
Hangouts
Market Feedback Agent
3. Deleted Google account
4. Rebooted and re-added Google account.
Better Battery Stats also reported a big jump in time the phone was in Deep Sleep. Maybe it's my imagination, but a well rested S4 seems much snappier when it wakes up
I have done a few of the things listed here and it did not seem to work. So last Friday I deleted Maps as a system app (both files, the apk and odex). Then went in to the market and installed installed Maps that way. The highest I have seen google services then is 4% of my battery.
kxhaz said:
I have done a few of the things listed here and it did not seem to work. So last Friday I deleted Maps as a system app (both files, the apk and odex). Then went in to the market and installed installed Maps that way. The highest I have seen google services then is 4% of my battery.
Click to expand...
Click to collapse
I'm trying that now. There was no odex file though.
Sent from my SPH-L720 using xda premium
4.2.9
There is a newer version of the play store. v4.2.9. Google it and I have installed it and it works just fine.
jzebrahockey said:
There is a newer version of the play store. v4.2.9. Google it and I have installed it and it works just fine.
Click to expand...
Click to collapse
I have that. STILL getting the stupid drain only taking up 5% of my battery but still it's really annoying.... also kept my phone awake for 11min last night while I was sleeping
Joe0113 said:
I have that. STILL getting the stupid drain only taking up 5% of my battery but still it's really annoying.... also kept my phone awake for 11min last night while I was sleeping
Click to expand...
Click to collapse
Open up Maps, go to Settings, click "Google location settings," make sure that Location reporting is set to "off." Problem solved.
Sent from my SPH-L720 using xda premium
[Q] "Google Services" app suddenly started using unusually high background data
Please see the attached screenshots of data usage for the past three weeks. Two weeks ago I noticed a steep increase in the amount of background data used by Google Services, from the usual 1 ~ 2MB per week to something as high as 16MB per week. From what I can tell using 3G Watchdog, the majority is outbound traffic. I'm a light data user, only turning on 3G when I'm in transit for 2 hours a day to check email and chat on Hangouts. I don't recall changing anything significant on my phone in that period, aside from app updates and upgrading to 4.3 on the 24th. I'm on a light data plan, with only 100MB monthly quota, so this increase is very significant for me. Right now I have the restrict background data option enabled for Google Services to try to curb this new problem, but I'd still like to know what's going on.
to be honest, that usage is very normal, and still considered not much. anything can cause it to go up this little, yes it only went up a tiny bit. your usage, syncing, background notification checks.. id suggest more that 100mb for any smartphone as 100mb isnt really realistic for a smartphone.
simms22 said:
to be honest, that usage is very normal, and still considered not much. anything can cause it to go up this little, yes it only went up a tiny bit. your usage, syncing, background notification checks.. id suggest more that 100mb for any smartphone as 100mb isnt really realistic for a smartphone.
Click to expand...
Click to collapse
Yes, it went up a tiny bit in absolute terms, but relatively this is huge. We're talking about 1000% of what was normal for that app, without change in my usage pattern. I hear you though. 100MB a month is crazy low these days, but for what I use my phone for, it had been more than enough for the past 7 months that I've had the phone. I usually end up with 20 ~ 30MB to spare every month.
Shimakaze said:
Yes, it went up a tiny bit in absolute terms, but relatively this is huge. We're talking about 1000% of what was normal for that app, without change in my usage pattern. I hear you though. 100MB a month is crazy low these days, but for what I use my phone for, it had been more than enough for the past 7 months that I've had the phone. I usually end up with 20 ~ 30MB to spare every month.
Click to expand...
Click to collapse
20-30mb to spare? really?
yea, in relative terms, it is a huge difference. i average about 250-350mb per day, id never servive with only 100mb.
simms22 said:
20-30mb to spare? really?
yea, in relative terms, it is a huge difference. i average about 250-350mb per day, id never servive with only 100mb.
Click to expand...
Click to collapse
Haha, yeah, my friends on unlimited data couldn't believe it either when I told them I survived on 100mb. They use that up streaming a short youtube video. I'm in wifi range for most of the day. When I'm not, I keep it to emails, text chats, and the occasional live transit locator. On the rare occasion when I do browse the web on the go, I use Opera Mini to compress the traffic. It's definitely doable :silly:
I have the same problem as the OP, only my data usage is 450MB in under an hour. This has never used more than 2-3MB per day in all the time I've had an Android phone. I didn't even realize it till I got a message from my service provider saying I have used 80% of my monthly limit. :crying:
On checking data usage, I found the culprit to be Google Services, under which I see Play Services, Services Framework, Account Manager, Contacts Sync, Network Location and Bookmarks Sync. Is there anyway I can find out which of these 6 caused the data download?
My location access is disabled, and so is my App update over mobile data. My gmail and contacts sync are enabled, but I doubt if that would take 450Mb.
I have now restricted background data, but I sure would like to know the reason for this sudden spurt in data usage.
TIA
Some people are reporting around 180Mb/day data wasted by Google Services since 4.3 OTA was launched. Remember the size of the 4.3 OTA update is exactly 179Mb. MOST (if not all) the affected are using custom ROMs.
Can it be the cause? Maybe the OTA is being downloading again and again but it can't finish the installation process due some reason, possibly related with custom ROMs / Kernels / whatever.
trepamuros said:
Some people are reporting around 180Mb/day data wasted by Google Services since 4.3 OTA was launched. Remember the size of the 4.3 OTA update is exactly 179Mb. MOST (if not all) the affected are using custom ROMs.
Can it be the cause? Maybe the OTA is being downloading again and again but it can't finish the installation process due some reason, possibly related with custom ROMs / Kernels / whatever.
Click to expand...
Click to collapse
I am using Carbon ROM, but I don't have any notification for any update...besides I thought OTA update will be a foreground process?
Cheers
canveen said:
I am using Carbon ROM, but I don't have any notification for any update...besides I thought OTA update will be a foreground process?
Cheers
Click to expand...
Click to collapse
I don't know, but probably yes according to these people wasting data since OTA was released.
trepamuros said:
Some people are reporting around 180Mb/day data wasted by Google Services since 4.3 OTA was launched. Remember the size of the 4.3 OTA update is exactly 179Mb. MOST (if not all) the affected are using custom ROMs.
Can it be the cause? Maybe the OTA is being downloading again and again but it can't finish the installation process due some reason, possibly related with custom ROMs / Kernels / whatever.
Click to expand...
Click to collapse
I'm on stock everything, although I did manually flash 4.3. If it's downloading the OTA repeatedly, then it's doing it really slowly for me (like 2MB/hour). That's an interesting theory though.
trepamuros said:
Some people are reporting around 180Mb/day data wasted by Google Services since 4.3 OTA was launched. Remember the size of the 4.3 OTA update is exactly 179Mb. MOST (if not all) the affected are using custom ROMs.
Can it be the cause? Maybe the OTA is being downloading again and again but it can't finish the installation process due some reason, possibly related with custom ROMs / Kernels / whatever.
Click to expand...
Click to collapse
who's reporting? may you please refer me to it?
my case appears to be the worst among the bunch: Google Services used 4.4 GBs of data since the 27th
I'm on a cm10.1 nightly on a galaxy nexus and over the last 2 days google services has eaten 300+mb of data (approx 180 the first day then 120 the second until I hit my limit). The 4.3 OTA may very well be causing this problem.
Is this a widespread problem? How can we fix it?
---------- Post added 1st August 2013 at 12:36 AM ---------- Previous post was 31st July 2013 at 11:51 PM ----------
http://forum.xda-developers.com/showthread.php?p=44157799#post44157799
Some further insight into the problem.
Carbon rom here. Same issue. Massive google services data usage in last few days. Like 600mb + a day.
What is going on?
nexus 4 data usage - google services
canveen said:
I have the same problem as the OP, only my data usage is 450MB in under an hour. This has never used more than 2-3MB per day in all the time I've had an Android phone. I didn't even realize it till I got a message from my service provider saying I have used 80% of my monthly limit. :crying:
On checking data usage, I found the culprit to be Google Services, under which I see Play Services, Services Framework, Account Manager, Contacts Sync, Network Location and Bookmarks Sync. Is there anyway I can find out which of these 6 caused the data download?
My location access is disabled, and so is my App update over mobile data. My gmail and contacts sync are enabled, but I doubt if that would take 450Mb.
I have now restricted background data, but I sure would like to know the reason for this sudden spurt in data usage.
TIA
Click to expand...
Click to collapse
******* I'm having the exact same problem! my phone has used almost 500mb in the past day and now I only realised when my data provider sent me a warning message!
just lost 735MB in 3 days! nexus 4 CM 10.1.0-RC2
that's gonna cost me...
Just an update on my phone's situation:
Yesterday I flashed the phone back to stock 4.2.2 (including userdata, so everything was wiped), then upgraded to stock 4.3 again using the Google update service this time (I manually flashed 4.3 last time). I then did a factory reset and wiped cache. Initially the "Android OS" app ate up 6MB of 3G data in an hour without me using the phone at all, but all data usage is now back to normal after I turned off wifi network location service. I'm not entirely sure what did the trick, but I backed up and restored all my apps after the wipe using Titanium, so it's unlikely that a third party app was the culprit. I'll keep an eye out to see if the problem does come back, but for now it seems to be fixed. Not sure how this would help those of you running CM rom.
System Update Issue
I've noticed this same issue since i updated all my Google Play applications last 07/30. Before the update, I did not have this high bandwidth consumption.
Anyways, i've been researching in my phone and tried the following solutions:
First, I restricted Google Services background data, this did not work, it was still consuming my data. So I kept researching and found something interesting, i went to About Phone - System Update, and noticed my phone was consistently trying to update to 4.3 JB (which is 183 MB), and after the download was complete, then a "verification failed" error message was displayed.
At this point, i thought, This is probably the cause i've been losing all of my data. I am running ParanAndroid along with franco kernel for some time, maybe this is the reason the update is failing.
So, a rough solution i did to this meanwhile: Go to Settings -> Apps -> All and disable Google Services Framework, this will ensure that the update is not constantly being downloaded, however, many Google applications will have issues.
Try switching off Wifi and Mobile network location in the settings.
Sent from my Nexus 4 using Tapatalk 4 Beta
Indeed it all started on 30th for me too. A fix would be lovely! wonder if the latest CM10.1 nightlies have this problem
trepamuros said:
Some people are reporting around 180Mb/day data wasted by Google Services since 4.3 OTA was launched. Remember the size of the 4.3 OTA update is exactly 179Mb. MOST (if not all) the affected are using custom ROMs.
Can it be the cause? Maybe the OTA is being downloading again and again but it can't finish the installation process due some reason, possibly related with custom ROMs / Kernels / whatever.
Click to expand...
Click to collapse
I just checked the system updates tab in my settings and it keeps redownloading 4.3 due to it not being able to install correctly. It is redownloading the rom again and again. Does anyone know how to disable the OTA?
Hey guys, I've had my VZW G2 since Feb and could not imagine being any happier with a phone. It's been completely perfect up until about a month ago.
I've been running official KK 442 since close to release. I tether a Pebble Steel daily. Phone is rooted and xposed with G2 Tweaksbox, GravityBox (KK),XBlast, and XuiMod as the main xposed mods installed.
Apps commonly used:
Facebook
FB Messenger
Poweramp
Chrome
Opera
Spotify
BleacherReport
Yahoo Fantasy
Light Flow
Sync (bit torrent Sync- just started using it well after battery issues started)
Pocket Casts
Mint
Pebble app (always latest from Play Store)
Various pebble apps like MusicBoss and PebbleLocker
Running this set up, i used to EASILY get at least 30+ hours battery life, with most days above 40+. That's being tethered to my watch for 9 hours. I didnt even have a charger at work because id be at 75% by the end of the day and would get an entire second work day out of the same charge.
Then one day I woke up and havent been able to get better than 25, with many days barely making 12-18. My battery life has been effectively halved and I can't figure out why. I'm constantly playing with settings or installing new apps, so I reverted any and all possible changes I'd made and froze all recently installed/new apps. When this didn't fix the problem, I started uninstalling and freezing apps that had been updated recently in the Play Store. When that didn't work, i took more drastic measures:
Things I've done:
FDR device, including wiping all data in TWRP and turning off google's app data sync to ensure fresh settings/config files
Uninstalled or used TitaniumBackup to freeze 40+ apps, including all non-necessary apps often considered to be battery hogs (fb+messenger, for example)
Froze Xposed and disabled all mods to run almost completely stock ROM with largely default settings
Monitored GSAM, BetterBatteryStats, Wakelock Detector, and CPU Spy for rogue/borked apps
Skipped wearing Pebble for a day to test
Updated and downgraded Google Play Services (various versions from as old as this past spring to the latest version released last week)
Prayed to Joe Pesci
Has anyone heard or seen ANYTHING that could be causing massive battery life losses but that doesn't show up as an app with massive wakelocks? Google Play Services has tons of wakelocks, but it always has. It's a known battery hog, but additional WLs and battery consumption are now expected with Google consolidating more and more services into it, so I'm not sure what to expect now. I dont use Hangouts but keep it installed and frozen 99.9999% of the time.
Not sure what else to do at this point.
still having major battery life issues. I've fdr twice and ran stock with minimal apps for a day with very little change.
guess my battery is bad. ugh.
is it worth replacing myself or should I try and get vzw or lg to replace it under standard warranty?
Sent from Tapatalk using my xposed VZW G2
The issue started in late march or april. In the period between Feb 22 and Mar 21 Android OS used 893kb of data. The following month it was 1.01 GB, then 1.7 GB. Now I have turned off mobile data completely after having Android OS suck 153 MB of my 1 GB monthly allowance just after 2 days (while mostly being on wifi).
I have found quite a lot of threads regarding this, but none of the solutions worked for me so far.
I have tried disabling google backup
I tried enabling android's data saving option
I have no automatic wallpaper switch, which could be using data (I change them maybe once a week)
I deleted all apps that I don't need. Most have their own placeholder on the data usage screen and are using normal amounts of data. The problem is, I don't see which of the services under Android OS are using the data, so I have no idea really.
The following services are listed under Android OS in the native data usage app:
com.quicinc.cne.CNEService.CNESeviceApp (this one is on the top bar)
Android System, Call Management, Settings Storage, Nfc Service, HwMMITest, Input Devices, Key Chain, com.android.wallpaperbackup, com.android.huawei.hiddenmenu.main.HiddenMenuApp, Fused Location, com.qualcomm.timeservice, Call Management, Settings
Any ideas?
mariancerny said:
The issue started in late march or april. In the period between Feb 22 and Mar 21 Android OS used 893kb of data. The following month it was 1.01 GB, then 1.7 GB. Now I have turned off mobile data completely after having Android OS suck 153 MB of my 1 GB monthly allowance just after 2 days (while mostly being on wifi).
I have found quite a lot of threads regarding this, but none of the solutions worked for me so far.
I have tried disabling google backup
I tried enabling android's data saving option
I have no automatic wallpaper switch, which could be using data (I change them maybe once a week)
I deleted all apps that I don't need. Most have their own placeholder on the data usage screen and are using normal amounts of data. The problem is, I don't see which of the services under Android OS are using the data, so I have no idea really.
The following services are listed under Android OS in the native data usage app:
com.quicinc.cne.CNEService.CNESeviceApp (this one is on the top bar)
Android System, Call Management, Settings Storage, Nfc Service, HwMMITest, Input Devices, Key Chain, com.android.wallpaperbackup, com.android.huawei.hiddenmenu.main.HiddenMenuApp, Fused Location, com.qualcomm.timeservice, Call Management, Settings
Any ideas?
Click to expand...
Click to collapse
I've heard that this governor profile helps if you load it in ex kernel manager. https://forum.xda-developers.com/nexus-6p/general/kernel-profile-interactive-governor-t3550620
Also what rom are you on? If your rom is listed in my thread then you can download and flash it and download wakeblock from the play store and block wakelocks that are draining your battery.?
https://forum.xda-developers.com/nexus-6p/general/taking-wakeblock-requests-t3583397
DEVILOPS 007 said:
I've heard that this governor profile helps if you load it in ex kernel manager. https://forum.xda-developers.com/nexus-6p/general/kernel-profile-interactive-governor-t3550620
Also what rom are you on? If your rom is listed in my thread then you can download and flash it and download wakeblock from the play store and block wakelocks that are draining your battery.
https://forum.xda-developers.com/nexus-6p/general/taking-wakeblock-requests-t3583397
Click to expand...
Click to collapse
I am running stock Android, just rooted. I would love to avoid the hassle of flashing new kernels, etc.
The battery drain is not that bad at all. I just can't keep my 3G on, or else it will drain my data in a few days (or rather hours of non-wifi time).
I got a 700MB drain in TWO HOURS the other day. TWO HOURS!!!
Halp,plz.
Not much to say.
Factory reset.
Do not restore your apps.
See if it helps.
Did you try any of the data usage monitoring apps from the playstore?
I bought the s8 today from a parallel imported store. I know oreo is a major update, but for my phone it's going to take over 5 hours. My internet speeds are fine and browsing/videos are all perfectly fast on my phone - it's just this update which is slow as a snail. The pic of this is below.
https://imgur.com/a/vye3o
With my other question, I wanted to ask about a feature from the "Phone INFO samsung" app. The s8 is my first Samsung parallel imported phone, so I used the app to check if it's refurbished or not, and the app confirms it's a brand new phone thankfully. The IMEI and serial numbers all match with the box too.
I noticed however that under usage history, the battery discharge cycle number was already 2. Possibly a stupid question, but is that normal for a brand new phone? Before I installed the app, the only charging I'd done was from 44% (the % the phone came out of the box as) up to around 75%.
https://imgur.com/a/Pick8
Appreciate any answers you guys have, thanks!
**EDIT: The update might not actually be Oreo since my phone was only 7.0 before the download, the size is only 500mb - I've had someone tell me that their oreo update was 1.5gb. The issue still stands that the download is incredibly slow!
**EDIT 2:
I believe my phone was originally a Telstra carrier phone that has been unlocked, since I see the Telstra logo whenever I boot up my phone. I'm not sure if this has any relevance to the fact that when I go into Settings > Software Update, I only see the following two options:
"Download updates manually" "Scheduled software updates"
On all my friends galaxy s8's, in addition to the above settings, there is also a "Download updates automatically" and a "Last update information" section. I wonder if this has anything to do with my issue?
It is normal because every device is being charged and stressed out battery test when in production.
Also, based on your screenshot it is not OREO yet. Oreo update is 1.5GB, 500mb would just be security patches and stability update.
5 hours definitely seems odd, especially if that update is only a third of the size of the Oreo update. Oreo took about 5-10 mins to download, and then maybe 20 minutes to install on my Verizon phone.