I have a OnePlus 8 Pro that i need to get in to. The phone is mine on my T-Mobile account, i bought it for my brother on his birthday.
2 days ago he committed suicide. No note No explanation nothing. He was the strongest person we all knew. Never showed any weakness.
Even his wife cant understand it. I need to be able to get into the phone. There has to be something in there that shed some light on WHY???
His wife, daughter and I NEED answers. I have a ton of experience rooting and modding phones but i don't know how to get past a lock screen without wiping the phone.
If anybody can help me out i would be forever grateful. I would even pay if that's necessary. I am in so much pain right now over this.
Please help
Chipman417 said:
I have a OnePlus 8 Pro that i need to get in to. The phone is mine on my T-Mobile account, i bought it for my brother on his birthday.
2 days ago he committed suicide. No note No explanation nothing. He was the strongest person we all knew. Never showed any weakness.
Even his wife cant understand it. I need to be able to get into the phone. There has to be something in there that shed some light on WHY???
His wife, daughter and I NEED answers. I have a ton of experience rooting and modding phones but i don't know how to get past a lock screen without wiping the phone.
If anybody can help me out i would be forever grateful. I would even pay if that's necessary. I am in so much pain right now over this.
Please help
Click to expand...
Click to collapse
Sorry to hear this.
If the phones on Android 11 then theres no twrp so there no way to remove the passcode / pin as far as I'm aware.
Here's a guide explaining how to remove a passcode. However I think with an encrypted phone you won't be able to access files even via twrp.
https://forum-xda--developers-com.c...e-hacking/remove-lockscreen-recovery-t3530008
Data recovery companies may be able to help if it's really needed.
Don't advise them as to what's happened just the phone is yours and your brother was using it, don't tell them how important it is or the price may just go up.
dladz said:
Sorry to hear this.
If the phones on Android 11 then theres no twrp so there no way to remove the passcode / pin as far as I'm aware.
Here's a guide explaining how to remove a passcode. However I think with an encrypted phone you won't be able to access files even via twrp.
https://forum-xda--developers-com.c...e-hacking/remove-lockscreen-recovery-t3530008
Data recovery companies may be able to help if it's really needed.
Don't advise them as to what's happened just the phone is yours and your brother was using it, don't tell them how important it is or the price may just go up.
Click to expand...
Click to collapse
Thank you for this info. I will attempt whatever i can.
I will try this and see if it works. I just received a call from the detective and he said they have a device that could do this for us.
I might go that route since there is nothing illegal that he was doing.
was just hoping to do it today as to get it done sooner.
Thank you for the help
Chipman417 said:
Thank you for this info. I will attempt whatever i can.
I will try this and see if it works. I just received a call from the detective and he said they have a device that could do this for us.
I might go that route since there is nothing illegal that he was doing.
was just hoping to do it today as to get it done sooner.
Thank you for the help
Click to expand...
Click to collapse
As it's Android it'll be possible. But difficult without the right kit..
I'd clarify what the detective wants to see on the device and can you be present for the unlock.
dladz said:
As it's Android it'll be possible. But difficult without the right kit..
I'd clarify what the detective wants to see on the device and can you be present for the unlock.
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Click to collapse
Exactly what i was thinking. I would prefer i am there and they unlock it and hand it straight to me.
I know he wouldn't appreciate anybody not the closest of family getting access and seeing his personal thoughts.
Chipman417 said:
Exactly what i was thinking. I would prefer i am there and they unlock it and hand it straight to me.
I know he wouldn't appreciate anybody not the closest of family getting access and seeing his personal thoughts.
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Click to collapse
Tbh I wouldn't want anyone looking through my phone is like a treasure trove..
I'd bare that in mind, not everything is meant to be seen. Doesn't mean anything, it's just how we are.
OP, sorry for your loss. That's all I have to offer. RIP.
Just my condolences to you and family
I'm sorry to hear also. May God bless you and family.
Thank you everyone that offered condolences
Chipman417 said:
Thank you everyone that offered condolences
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Click to collapse
Any luck with it?
As insensitive as this sounds, I am a homicide detective. If he had a fingerprint lock on the phone, you could use his physical fingerprint from his hand prior to burial to unlock the phone. We have used this method several times with success.
Regardless, my condolences to you and yours.
AlphaKoi said:
As insensitive as this sounds, I am a homicide detective. If he had a fingerprint lock on the phone, you could use his physical fingerprint from his hand prior to burial to unlock the phone. We have used this method several times with success.
Regardless, my condolences to you and yours.
Click to expand...
Click to collapse
Yeah i was hoping to be able to do just this but since the family members are not very etch savvy, they power cycled the phone off and because of that the first unlock into the system has to be with the numeric password.
I rebuilt his laptop for him a couple months ago so i have the password to get into it. I'm hoping that he saved his email credentials in it. I know that after multiple attempts into android it allows you to change password through the email. This is the last thing i can think to do.
I reached out to OnePlus this morning and the woman who was answering my questions said she had no answers for me. she kept saying i could factory reset it through recovery mode. I already know that, i need the info on it. I'm thinking about reaching out to google also. Who knows they might help since the phone is in my name on my account.
dladz said:
Any luck with it?
Click to expand...
Click to collapse
Not yet. I had an appointment to day with the funeral home to get access to his body so we could use his fingerprint but the phone was turned off since his last login.
It now required the numeric password before logging in. I have one shot left that i can think of. If i can gain access to his email i might be able to reset the password that way.
Fingers crossed. It was so hard yesterday going to the funeral home. We all need answers
Chipman417 said:
Not yet. I had an appointment to day with the funeral home to get access to his body so we could use his fingerprint but the phone was turned off since his last login.
It now required the numeric password before logging in. I have one shot left that i can think of. If i can gain access to his email i might be able to reset the password that way.
Fingers crossed. It was so hard yesterday going to the funeral home. We all need answers
Click to expand...
Click to collapse
When your reset his email you'll be able to recieve s text message with a verification number
Google find my device . It can unlock it.
SjDU said:
Google find my device . It can unlock it.
Click to expand...
Click to collapse
I saw that. unfortunately i don't have his email credentials for his Find My Device.
Also the sm card was removed my his wife before she gave it back to me unfortunately.
Although it does connect to my Wifi at home... I'm almost to the point of giving up.
I don't think we will ever know why he did what he did.
Thank you to everyone that jumped on this thread. I love this community.
I kinda don't buy the OP story but here is my take:
- Doesn't need a SIM to get/use Find my device working but does require Google account access which is recoverable easily.
- It's trivially easy to recover a Google account with the phone number of the deceased unless the person specifically removed those options and used for instance an authenticator app (of if you don't have the actual SIM or access to that phone number but that would be strange).
- If you cannot recover the account that way, you can still recover it using a legal path by providing the correct inheritance documents to Google (through a lawyer if required) which should pose no issue (again this should pose no issue and while it would take time, it would work).
- Whatsapp cloud backup (on Google drive) is enabled by default and if you're after that, it's probably gonna be trivially easy to restore said backups on any new phone by using the SIM card of the deceased. Unless the person specifically disabled this to prevent this.
You can most likely recover Whatsapp messages without even unlocking the phone. This whole process is actually not hard and requires no tech help and can be done through the legal processes.
Added to all this, I checked your history and saw that you requested help before unlocking a Pixel phone that magically came into your possession before. So it seems you have a pattern of coming into possession of locked phones that makes me very suspicious of your demand.
I'll report this thread and ask a mod to review it.
Sorry. I also have doubts any time I see a story here asking for help unlocking a phone. Always sounds suspicious, and furthermore where are the mods here? Aren't there rules that state no requests for help unlocking phones??
Here is the OPs other post:
" Junior Member11 postsThanks: 2
I have a 64gb Pixel 4 XL that i want to unlock and use on T-Mobile.
The phone was never actually on a Sprint account. It was never technically paid off by a consumer. Its also never been activated on the sprint network to my understanding. (Which are all required to have sprint send an unlock code)
It was given to me by a Sprint store manager when they had to clean out end of year inventory.
I'm trying to figure out if i can unlock it somehow without having to get sprint to send the unlock code.
I don't really want to go through the hassle of explaining to them how i got a hold of it when they look at it in the system.
Any help would be greatly appreciated"
@San Diego The moderators are here and monitoring the thread since it has been created. And these are the XDA Forum Rules to cross-check.
To ask for assistance is not against the rules, and if you read back in the thread quite a few legal possibilities have been given. They obviously didn't delivered the desired result. However, as soon as the discussion or advices deviate towards the obscure side or to paid unlock services this would be removed immediately.
If you check the thread, from which you quoted, you'll see that moderators were acive in it, too.
Stay safe and stay healthy!
Regards
Oswald Boelcke
Forum Moderator
Related
Hi all
It just happened that I find a t-mobile Hero on a bus 52 to Victoria Station (I got off at the Royal Albert Hall and I notice it just before I got off)
I'm thinking about call one of the contacts on the address book but the screen is locked.
I haven't got any calls from it, so I can tell anybody that that phone is lost.
I'm reluctant to go into a T-mobile store because maybe they just get the device and keep it for them without even notifying the owner.
What would be your best advice in order to give it back to its right owner before s/he block the mobile's IMEI?
Regards!
Better to call the carrier, they have all his/her info
Great that you are so honest +1
Sent from my HTC Hero using XDA App
melvie said:
Better to call the carrier, they have all his/her info
Great that you are so honest +1
Sent from my HTC Hero using XDA App
Click to expand...
Click to collapse
He does have a saint in his name.. I would call one of the contacts if you can get into the phone, ask them whos phone this is... ( or you could root it for him and return it, he would probably be happier)
nijnvy said:
He does have a saint in his name.. I would call one of the contacts if you can get into the phone, ask them whos phone this is... ( or you could root it for him and return it, he would probably be happier)
Click to expand...
Click to collapse
Lmao. Yeah, send it back with flash working and oc'd to 800+, so it keeps their hands warm on cold November nights like now.
They usually block them straight away. Ring 'mum' or 'dad'. They're probably on shopping holiday from Croatia.
And it was all yellow...
Brings you back to that song ...
All I want for christ-mas is root (Oh dear)
It may be possible you could adb in and pull the contacts database and get home?
Not sure - i have never tried. But I really do respect your honesty on this!
/me tips hat!
spikey68 said:
Lmao. Yeah, send it back with flash working and oc'd to 800+, so it keeps their hands warm on cold November nights like now.
They usually block them straight away. Ring 'mum' or 'dad'. They're probably on shopping holiday from Croatia.
And it was all yellow...
Click to expand...
Click to collapse
how did you get to Croatia?
zolmajstor said:
how did you get to Croatia?
Click to expand...
Click to collapse
It was a pleasant evening, I walked.
Hush...
This is the big failing of the pattern lock screen system... It stops malicious use, but also stops legitimate things like this.
I've always been in favour of setting a custom message on the lockscreen using CMParts, but this isn't a custom ROM (I presume).
What's worth a look is to try "adb devices" with the device connected. See if you can get it to show. This will only happen if the user has enabled USB debugging, which would suggest it could be rooted.
If it's rooted, it would be possible to retrieve enough info to contact the user. If it's not rooted, it's not going to let you get at anything...
I'm aware that any info here would help someone who had stolen a phone, so I'm not going to give away any of the tricks to get into the device by bypassing that screen.
Still, it's good to see some honest people about here... One suggestion. Remove the SIM, and put it into another device (non smartphone). See if there are any contacts on the SIM (presuming it's not PIN protected. If it is, you're stuffed from this respect, as some people might have used an older contract sim in the Hero as an upgrade phone, perhaps with a few phonebook entries you could try out?
Failing that, I'm not sure how else you could really do this You could go into the network's store, and give them the SIM, and ask them if they could get the owner to contact you, if you gave them an email address. They would probably be able to do that, as there would be no data protection issue.
HTH
P
captainstu72 said:
It may be possible you could adb in and pull the contacts database and get home?
Not sure - i have never tried. But I really do respect your honesty on this!
/me tips hat!
Click to expand...
Click to collapse
That will only work if rooted, since you can't access /data without root on the Hero.
If you could root the device, you could sort it easily. The trouble is that it's a bit iffy... If the OP PMs me, I will give him a few suggestions in private, as he's got a long history on XDA. I reckon I can get the contact info out the phone (just had an idea )
Hmmm... Necro fail Doh!
Take the sim card out and put it into another tmobile phone, as the contacts may be stored on there, i know i do to save the hastle when getting a new phone, or use a micro sd card reader check whats on the memory card there may be some contact info.
I am glad to know that there are honest people like you in this world..
So im sure most of you will say to stop being a noob n do a search. So ill begin by stating i have tried google and various forums with no success.
My problem is that i relapsed on xanax this weekend and on my way to the detox center my genius self decided to put a pin lock on my phone. Yes, go ahead and start the bashing on how i deserve it for being a pill popper. I went almost a year clean and **** happens so please just bare with me. anyways back to my problem(cell phone) so on my way to detox i put the pin. i get out today and to my surprise(sarcasm) i cant remember the PIN. I am currently rooted so i have some hope that i may be able to save my current data. There are alot of txt msgs i need and cant get to due to this problem. Its vital to my employment which i have to return to at 1pm pst. I'm lucky to be alive let alone still have my job so im looking for some help. Can anyone please help me???
If this is even remotely true, I can honestly say you will get zero help on this forum relating to a pin to unlock a phone. I have seen one of these threads a while ago and it didn't go well.
There is no way to bypass the pin, that's the whole point of a pin, so nobody else can access your phone.
If you are rooted though, you can just boot into recovery and flash a previous nandroid backup.
Congrats, you are rooted! problem solved.
Boot into recovery, copy contents of SD or whatever to whatever or wherever and your golden. Thank god you are rooted and welcome to the forum!
OR
Now take the cell to the store and tell the man (or woman) you found a cell or grabbed it out of a window that just happened to be opened, hand it to them and they will say thanks and you walk out feeling just a tad bit happier.
Peace!
Just take "your" phone to your carrier and tell them your story. If you can validate that it's your phone they should be able to wipe it for you.
If you get the pin wrong enough times, it should ask you for your Google login information. If it is indeed your phone, you should know that information. If not, you should be able to reset your password.
I'm going to assume your story is true, and if it is, **** happens. It took me multiple detox centers, 28 day programs, intensive outpatient and quite a few relapses before I got clean on my own a little over two years ago. Different drug of choice, but same exact bs.
If your story isn't true, turn the phone into a Sprint store. They'll be able to get it to the right person.
Sent from my PC36100 using Tapatalk
There is really no way to get back into your phone that I know of, other than wiping your user data. The pin cannot be reset, but can only be erased with the rest of your data.
Sent from my PC36100 using XDA Premium App
If you input the wrong PIN enough times, it will ask you to put in your Google account information
There is a adb command u can put in to wipe ur pin number out. Don't have it on hand but if u Google adb commands u might be able to find it
Hello guys, yesterday my S7 edge was stolen and I was able to track the device till one location, but couldn't find the device or the robber once I got there. I had the SM-G935F international variant (Exynos) - stock and first question I would like to ask is: Is it possible to turn off the device from the lock screen without the pincode/fingerprint? Because I think it was not possible when I had it.
I'm just asking because once I have reached the location the google maps timeline, stopped recording the movement of my device.. and have stopped since there..
Around 3 hours later my girlfriend (I put her contact as security), received a message on her device saying the SIM card had been changed. I had the device with 4G (wifi I'm not sure) and the lock screen was secured. I tried using Samsung find my mobile and was even more useless than google maps timeline, because It couldn't locate the device even when google maps could.
I went to the police and they say that, they could locate (but It's going to take a while) the sim card that was put on that IMEI.
Do you guys know another way that could help me know some information sooner? At least something I could help the police with..
Hope you can help me in some way.
I'm in Czech Republic btw.
Best Regards,
Neto
damn man, I'm so sorry for u, f*cking crappy ppl...
the easiest way to track ur phone is to detect via SIM/IMEI, for that u have to know that new code that was inserted (not easy for us, but police should have), all other services (google, samsung,whatever) works just when de phone is on and have a network connection/GPS active (that cannot be turned off with the phone locked), sad is, the phone can be turned off w/o problem at any moment. Last updates with google apps, doesn't let u use your phone even giving a factory reset because u need to put the last google credentials used in that phone (but I don't know if u have to activate that in some settings, in my older phone it was on by default)....
sad is no much to do here, hope police in your country is more competent that mine's
I also advise going the police route.
File an official complaint and ask for a file number so you know it's official and the investigation will be active.
Keep us posted on how things go.
I've already talked with the police, gonna know if they can find them by the EMEI..
Wish tracking devices were made much more simple..
Brother's stolen phone (iD*ot 6S) was found by czech police within two days (in Prg), so finger's crossed for you! If you are from Prague I could ask him which office he went to.
Not sure there is anything you can do at this point, but I will recommend an app that I use called Where's My Droid. You can get the paid version (I would highly recommend paying the small one time fee for this) and it does quite a lot. You can track it online from a computer, and even through text messages. You can use text message commands to take pictures from the front and rear cameras, get GPS location, lock the sim and prevent others from being used, and even change your pin through text. You set up the keywords needed so that others cannot send out a generic code to lock you out of your own device. I would highly recommend that app for your next phone. It may not prevent a theft, but at least you could get a picture of the criminal and provide that to the police as well.
Good luck on finding your phone, and I feel for you.
Outbreak444 said:
Not sure there is anything you can do at this point, but I will recommend an app that I use called Where's My Droid. You can get the paid version (I would highly recommend paying the small one time fee for this) and it does quite a lot. You can track it online from a computer, and even through text messages. You can use text message commands to take pictures from the front and rear cameras, get GPS location, lock the sim and prevent others from being used, and even change your pin through text. You set up the keywords needed so that others cannot send out a generic code to lock you out of your own device. I would highly recommend that app for your next phone. It may not prevent a theft, but at least you could get a picture of the criminal and provide that to the police as well.
Good luck on finding your phone, and I feel for you.
Click to expand...
Click to collapse
Thank you man, I will do that once hopefully I have my phone back. Does it drain a lot of battery?
Hgneto said:
Thank you man, I will do that once hopefully I have my phone back. Does it drain a lot of battery?
Click to expand...
Click to collapse
Here's a screenshot of how much it has used.
Outbreak444 said:
Here's a screenshot of how much it has used.
Click to expand...
Click to collapse
wow. Wish I wouldn't have took a lot of measures in order to save battery and making the tracking of my device harder.. never again.. :crying:
Yeah, it's unfortunate, especially for a new phone that's not cheap.
One workaround I did when I broke my phone screen out of anger right after I upgraded was open a new line on my account so I only had to pay the upgrade price for the phone again. Not sure if you have that option for your carrier or even country for that matter. But hopefully the police can help you out greatly.
I'm sorry about what happened, my s7 edge was stolen too like 2 weeks ago, I feel you bro. ****ing thieves
So I was fortunate to find an S7 edge that nobody has claimed, but it has some lock protection on it. I can boot it up and go thru connecting to wifi and such, but it asks for the previous persons email and password and you cant go any further. This was after performing a factory reset.
Is there a way to remove this? Could I flash a custom recovery and wipe? Anyone experience this before?
Same situation as me
Hey man. Just browsing through and saw your post. Kinda funny cause after days of trying to figure how to unlock the one phone that I found on the TTC subway in Toronto, I finally found a way. Message me here or on Hangouts, [email protected] and I can help you out if you're still having difficulties with it.
No one should take phones left at public places except if you'd take them to administration. Didn't the owner try to call his phone? Or were you hasty to remove the sim card?
Lol let's pretend the owner didn't claim or try to find / call his 700$ Phone , Please keep this kind of discussions out of XDA or take the phone to the police, i'm sure they can track the owner by IMEI.
xAD3r1ty said:
Lol let's pretend the owner didn't claim or try to find / call his 700$ Phone , Please keep this kind of discussions out of XDA or take the phone to the police, i'm sure they can track the owner by IMEI.
Click to expand...
Click to collapse
I already waited 3 weeks and no one has claimed it. I found it at my work. Case closed
There is tutorials on youtube for that
If you find something, you bring it to the "lost and found" section of your local police office.
Simple as that.
Whiskey
Forum Moderator
Hello.
I beg for someone help us in this big mistake caused by inexperience:
I have just already married with my girlfriend (now my wife) and she made all the photos and videos of our wedding and family with her brand new LG G6 H870 (European model) three days ago.
She was using her fingerprint to unlock the phone all the times with no problem but by mistake we entered more than 5 times a wrong password and now the fingerprint unlock is not active and she doesn't remember which password she used with the phone. Therefore we have all of our memories inside it but we cannot recover them.
Please could anyone help us with this life-breaking mistake? We both are very very very sad about this, and even more problems will happen to us as a result of this...whatsapp receiving mote data that also will be lost, not using the phone SIM in another device to avoid losing the data in Whatsapp...
The resume of the situation is:
- She has her fingerprint ok inside the phone but the phone don't ler her use it to unlock and although the fingerprint is ok, instead the phone asks for the password that she forgot.
- We have our Google account ok configured into the phone but the Android Device Manager doesn't let us change the password to a new one remotely because Android Device Manager only permits that when no password existed before.
- I am technically skilled enough to understand advanced operations and steps on the device (recovery, ADB, writing command lines on a terminal...) but I have no experience at all in a situation like this and I am really scared of erasing or loosing this memories...
Please we would be grateful if someone could help us in this situation.
Thank you in advance.
You can marry another time....
:silly:
This makes no sense? If fingerprint worked, why were you entering passwords? Again, if there was no password, why are you entering one? Why not just reboot the phone and use the fingerprint?
There's something odd going on you're not telling us...
HellDiverUK said:
This makes no sense? If fingerprint worked, why were you entering passwords? Again, if there was no password, why are you entering one? Why not just reboot the phone and use the fingerprint?
There's something odd going on you're not telling us...
Click to expand...
Click to collapse
Rebooting the phone also then requires the password to unlock. LG does tell you "if you forget your password, your local data will be lost forever" owtte. So... Don't forget it. They weren't joking.
MDW 100 said:
Rebooting the phone also then requires the password to unlock. LG does tell you "if you forget your password, your local data will be lost forever" owtte. So... Don't forget it. They weren't joking.
Click to expand...
Click to collapse
Thank you MDW 100 for the answer.
My wife is not a computer's engineer and as the password asked by the phone appears with a full keyboard (and not a numerical one as she thinks the password is only with numbers) I guess that four days ago, the day before the wedding (tradition implies not seeing the bride the day before the marriage) she configured her brand new mobile alone and probably she wrote something thinking it was another field different than a password...
I know what implies the kind of mistake I am telling.
The reason why I am writing here is because I know that nobody would help us officially to recover our memories, nor LG nor Google will...(we tried so...) and XDA members are well known for their technical skills, surpassing almost all the fences and barriers...
We have our purchase bill, our configured Google account (user and password) and my wife's fingerprint into the mobile and she never thought that things were so complicated and unflexible...
I thought that maybe somebody from XDA, as the best forum for mobiles in the world I thought it is, would be able to show that in this forum the word "impossible" is not a fact but only an opinion...
Is it really impossible to recover our memories?
Thank you in advance.
Alejoven80 said:
Thank you MDW 100 for the answer.
My wife is not a computer's engineer and as the password asked by the phone appears with a full keyboard (and not a numerical one as she thinks the password is only with numbers) I guess that four days ago, the day before the wedding (tradition implies not seeing the bride the day before the marriage) she configured her brand new mobile alone and probably she wrote something thinking it was another field different than a password...
I know what implies the kind of mistake I am telling.
The reason why I am writing here is because I know that nobody would help us officially to recover our memories, nor LG nor Google will...(we tried so...) and XDA members are well known for their technical skills, surpassing almost all the fences and barriers...
We have our purchase bill, our configured Google account (user and password) and my wife's fingerprint into the mobile and she never thought that things were so complicated and unflexible...
I thought that maybe somebody from XDA, as the best forum for mobiles in the world I thought it is, would be able to show that in this forum the word "impossible" is not a fact but only an opinion...
Is it really impossible to recover our memories?
Thank you in advance.
Click to expand...
Click to collapse
Sorry for not really being helpful, but I have no further suggestions. Then again I'm not an android dev so there's probably still hope ?
I hope you get your data back...
Thank you MDW 100.
Should I put this topic in another section like developers...?
Look for companies in your area doing mobile data recovery. Their service isn't cheap, but your wedding memories are worth it.