Database Users

SM-G900F This phone has been disabled be EE , solution?

Hi,
Today this phone came to me for this problem, when we start phone a message appear on the screen,
Absolute Software Computrace,
This phone has been disabled by EE.
We've done this because the phone still belongs to EE and we have been notified that it's been stolen or subject to fraud,
For more information and for the instance in which we may be able to re enable this phone, please visit ee.co.uk/phonedisabled , Unlock
Any idea to get rid of this problem, I have flash O2 firmware but same condition,
Hope I will find some problem solution,
thanks
br

If u bought it second hand...uve been ripped off.

adie1234 said:
If u bought it second hand...uve been ripped off.
Click to expand...
Click to collapse
any solution

nsnobel2 said:
Hi,
Today this phone came to me for this problem, when we start phone a message appear on the screen,
Absolute Software Computrace,
This phone has been disabled by EE.
We've done this because the phone still belongs to EE and we have been notified that it's been stolen or subject to fraud,
For more information and for the instance in which we may be able to re enable this phone, please visit ee.co.uk/phonedisabled , Unlock
Any idea to get rid of this problem, I have flash O2 firmware but same condition,
Hope I will find some problem solution,
thanks
br
Click to expand...
Click to collapse
Visit the mentioned EE thread if you`re legit and straighten it out, supposedly it is reported as stolen or fraudulus somehow. No one will help you here and i suggest that you delete this thread or you will be reported. Discussing these things are illegal on XDA!

^^ as stated... the iemi will be barred

lol you bought a stolen phone, i bet you thought you got a great price huh?

Mod Edit
As has been suggested , take it to the provider concerned.
Thread closed
malybru
Forum Moderator

S7 Edge Stolen

Hello guys, yesterday my S7 edge was stolen and I was able to track the device till one location, but couldn't find the device or the robber once I got there. I had the SM-G935F international variant (Exynos) - stock and first question I would like to ask is: Is it possible to turn off the device from the lock screen without the pincode/fingerprint? Because I think it was not possible when I had it.
I'm just asking because once I have reached the location the google maps timeline, stopped recording the movement of my device.. and have stopped since there..
Around 3 hours later my girlfriend (I put her contact as security), received a message on her device saying the SIM card had been changed. I had the device with 4G (wifi I'm not sure) and the lock screen was secured. I tried using Samsung find my mobile and was even more useless than google maps timeline, because It couldn't locate the device even when google maps could.
I went to the police and they say that, they could locate (but It's going to take a while) the sim card that was put on that IMEI.
Do you guys know another way that could help me know some information sooner? At least something I could help the police with..
Hope you can help me in some way.
I'm in Czech Republic btw.
Best Regards,
Neto

damn man, I'm so sorry for u, f*cking crappy ppl...
the easiest way to track ur phone is to detect via SIM/IMEI, for that u have to know that new code that was inserted (not easy for us, but police should have), all other services (google, samsung,whatever) works just when de phone is on and have a network connection/GPS active (that cannot be turned off with the phone locked), sad is, the phone can be turned off w/o problem at any moment. Last updates with google apps, doesn't let u use your phone even giving a factory reset because u need to put the last google credentials used in that phone (but I don't know if u have to activate that in some settings, in my older phone it was on by default)....
sad is no much to do here, hope police in your country is more competent that mine's

I also advise going the police route.
File an official complaint and ask for a file number so you know it's official and the investigation will be active.
Keep us posted on how things go.

I've already talked with the police, gonna know if they can find them by the EMEI..
Wish tracking devices were made much more simple..

Brother's stolen phone (iD*ot 6S) was found by czech police within two days (in Prg), so finger's crossed for you! If you are from Prague I could ask him which office he went to.

Not sure there is anything you can do at this point, but I will recommend an app that I use called Where's My Droid. You can get the paid version (I would highly recommend paying the small one time fee for this) and it does quite a lot. You can track it online from a computer, and even through text messages. You can use text message commands to take pictures from the front and rear cameras, get GPS location, lock the sim and prevent others from being used, and even change your pin through text. You set up the keywords needed so that others cannot send out a generic code to lock you out of your own device. I would highly recommend that app for your next phone. It may not prevent a theft, but at least you could get a picture of the criminal and provide that to the police as well.
Good luck on finding your phone, and I feel for you.

Outbreak444 said:
Not sure there is anything you can do at this point, but I will recommend an app that I use called Where's My Droid. You can get the paid version (I would highly recommend paying the small one time fee for this) and it does quite a lot. You can track it online from a computer, and even through text messages. You can use text message commands to take pictures from the front and rear cameras, get GPS location, lock the sim and prevent others from being used, and even change your pin through text. You set up the keywords needed so that others cannot send out a generic code to lock you out of your own device. I would highly recommend that app for your next phone. It may not prevent a theft, but at least you could get a picture of the criminal and provide that to the police as well.
Good luck on finding your phone, and I feel for you.
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Thank you man, I will do that once hopefully I have my phone back. Does it drain a lot of battery?

Hgneto said:
Thank you man, I will do that once hopefully I have my phone back. Does it drain a lot of battery?
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Click to collapse
Here's a screenshot of how much it has used.

Outbreak444 said:
Here's a screenshot of how much it has used.
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Click to collapse
wow. Wish I wouldn't have took a lot of measures in order to save battery and making the tracking of my device harder.. never again.. :crying:

Yeah, it's unfortunate, especially for a new phone that's not cheap.
One workaround I did when I broke my phone screen out of anger right after I upgraded was open a new line on my account so I only had to pay the upgrade price for the phone again. Not sure if you have that option for your carrier or even country for that matter. But hopefully the police can help you out greatly.

I'm sorry about what happened, my s7 edge was stolen too like 2 weeks ago, I feel you bro. ****ing thieves

found samsung s7

Hey, guys.. so im in the casino walking around and i see a phone under a table. i get it and it's a samsung s7. it was locked so i factory reset it. I still can't get into it because it says the owners identity needs to be verified. how can i get pass all this so i can use the phone for myself? it's with at&t. It asked me to connect to wifi so i did, then it said in order for me to get in the phone i needed the persons email or the phones phone number.. can anyone help, or am just SOL?

Return the phone to casino security, stop trying to come up from another person's loss.
In many jurisdictions, what you are doing is actually a crime.
We will NOT assist you with this here on XDA.
Thread Closed.

Locked S8

A month ago while doing some off road bike riding I found a S8 on the trail. I call Verizon and they said they would get back to me on that to do with the phone. They never called back.
I've placed a ad on Craigslist and have called Verizon 4 times. No one seems interested in the recovery of this phone. I could use it to fly my drone but it's locked. I tried a reset but it's asking for the old Google account info. Is it possible for me to root this phone so it can be used on WiFi? My other option would be skipping it accross the San Francisco bay. I wonder how many skips I could get.
Thanks for any input on this post.
WP

You could just flash stock firmware on it, using Odin.

Flash unlocked (G950U1) firmware on it and wipe it through recovery. Should allow setup without needing the account linked to it

joe3681 said:
Flash unlocked (G950U1) firmware on it and wipe it through recovery. Should allow setup without needing the account linked to it
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Click to collapse
No, that does not erase frp. Frp bypass discussion is forbidden on XDA, as the #1 reason to use it is to resell stolen phones.
To OP there are enough resources on the internet that you should be able to figure out whether or not this is possible yourself.
You could also just figure out what carrier it's on, walk into their store and hand it to them so it can be reunited with its owner. I know if I lost my $800 phone I'd be pretty sad. Definitely better than destroying it, seemingly out of spite

There is a combination file which you can flash via odin to bypass frp
google it for more info

partcyborg said:
No, that does not erase frp. Frp bypass discussion is forbidden on XDA, as the #1 reason to use it is to resell stolen phones.
To OP there are enough resources on the internet that you should be able to figure out whether or not this is possible yourself.
You could also just figure out what carrier it's on, walk into their store and hand it to them so it can be reunited with its owner. I know if I lost my $800 phone I'd be pretty sad. Definitely better than destroying it, seemingly out of spite
Click to expand...
Click to collapse
thank you for your input. I'm not sure how but I will try to close this thread down or delete.
Because of my busy schedule I was trying to have verison send me a mailer so I could send them the phone. Also I was just kidding about skipping the phone across the bay. I would never do that. I have left the phone on since I found it expecting someone to call it so I could find the owner but there has been nothing. The owner probably got replacement through insurance leaving this phone disconnected.

I need help accessing locked phone - 8 Pro

I have a OnePlus 8 Pro that i need to get in to. The phone is mine on my T-Mobile account, i bought it for my brother on his birthday.
2 days ago he committed suicide. No note No explanation nothing. He was the strongest person we all knew. Never showed any weakness.
Even his wife cant understand it. I need to be able to get into the phone. There has to be something in there that shed some light on WHY???
His wife, daughter and I NEED answers. I have a ton of experience rooting and modding phones but i don't know how to get past a lock screen without wiping the phone.
If anybody can help me out i would be forever grateful. I would even pay if that's necessary. I am in so much pain right now over this.
Please help

Chipman417 said:
I have a OnePlus 8 Pro that i need to get in to. The phone is mine on my T-Mobile account, i bought it for my brother on his birthday.
2 days ago he committed suicide. No note No explanation nothing. He was the strongest person we all knew. Never showed any weakness.
Even his wife cant understand it. I need to be able to get into the phone. There has to be something in there that shed some light on WHY???
His wife, daughter and I NEED answers. I have a ton of experience rooting and modding phones but i don't know how to get past a lock screen without wiping the phone.
If anybody can help me out i would be forever grateful. I would even pay if that's necessary. I am in so much pain right now over this.
Please help
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Click to collapse
Sorry to hear this.
If the phones on Android 11 then theres no twrp so there no way to remove the passcode / pin as far as I'm aware.
Here's a guide explaining how to remove a passcode. However I think with an encrypted phone you won't be able to access files even via twrp.
https://forum-xda--developers-com.c...e-hacking/remove-lockscreen-recovery-t3530008
Data recovery companies may be able to help if it's really needed.
Don't advise them as to what's happened just the phone is yours and your brother was using it, don't tell them how important it is or the price may just go up.

dladz said:
Sorry to hear this.
If the phones on Android 11 then theres no twrp so there no way to remove the passcode / pin as far as I'm aware.
Here's a guide explaining how to remove a passcode. However I think with an encrypted phone you won't be able to access files even via twrp.
https://forum-xda--developers-com.c...e-hacking/remove-lockscreen-recovery-t3530008
Data recovery companies may be able to help if it's really needed.
Don't advise them as to what's happened just the phone is yours and your brother was using it, don't tell them how important it is or the price may just go up.
Click to expand...
Click to collapse
Thank you for this info. I will attempt whatever i can.
I will try this and see if it works. I just received a call from the detective and he said they have a device that could do this for us.
I might go that route since there is nothing illegal that he was doing.
was just hoping to do it today as to get it done sooner.
Thank you for the help

Chipman417 said:
Thank you for this info. I will attempt whatever i can.
I will try this and see if it works. I just received a call from the detective and he said they have a device that could do this for us.
I might go that route since there is nothing illegal that he was doing.
was just hoping to do it today as to get it done sooner.
Thank you for the help
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Click to collapse
As it's Android it'll be possible. But difficult without the right kit..
I'd clarify what the detective wants to see on the device and can you be present for the unlock.

dladz said:
As it's Android it'll be possible. But difficult without the right kit..
I'd clarify what the detective wants to see on the device and can you be present for the unlock.
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Click to collapse
Exactly what i was thinking. I would prefer i am there and they unlock it and hand it straight to me.
I know he wouldn't appreciate anybody not the closest of family getting access and seeing his personal thoughts.

Chipman417 said:
Exactly what i was thinking. I would prefer i am there and they unlock it and hand it straight to me.
I know he wouldn't appreciate anybody not the closest of family getting access and seeing his personal thoughts.
Click to expand...
Click to collapse
Tbh I wouldn't want anyone looking through my phone is like a treasure trove..
I'd bare that in mind, not everything is meant to be seen. Doesn't mean anything, it's just how we are.

OP, sorry for your loss. That's all I have to offer. RIP.

Just my condolences to you and family

I'm sorry to hear also. May God bless you and family.

Thank you everyone that offered condolences

Chipman417 said:
Thank you everyone that offered condolences
Click to expand...
Click to collapse
Any luck with it?

As insensitive as this sounds, I am a homicide detective. If he had a fingerprint lock on the phone, you could use his physical fingerprint from his hand prior to burial to unlock the phone. We have used this method several times with success.
Regardless, my condolences to you and yours.

AlphaKoi said:
As insensitive as this sounds, I am a homicide detective. If he had a fingerprint lock on the phone, you could use his physical fingerprint from his hand prior to burial to unlock the phone. We have used this method several times with success.
Regardless, my condolences to you and yours.
Click to expand...
Click to collapse
Yeah i was hoping to be able to do just this but since the family members are not very etch savvy, they power cycled the phone off and because of that the first unlock into the system has to be with the numeric password.
I rebuilt his laptop for him a couple months ago so i have the password to get into it. I'm hoping that he saved his email credentials in it. I know that after multiple attempts into android it allows you to change password through the email. This is the last thing i can think to do.
I reached out to OnePlus this morning and the woman who was answering my questions said she had no answers for me. she kept saying i could factory reset it through recovery mode. I already know that, i need the info on it. I'm thinking about reaching out to google also. Who knows they might help since the phone is in my name on my account.

dladz said:
Any luck with it?
Click to expand...
Click to collapse
Not yet. I had an appointment to day with the funeral home to get access to his body so we could use his fingerprint but the phone was turned off since his last login.
It now required the numeric password before logging in. I have one shot left that i can think of. If i can gain access to his email i might be able to reset the password that way.
Fingers crossed. It was so hard yesterday going to the funeral home. We all need answers

Chipman417 said:
Not yet. I had an appointment to day with the funeral home to get access to his body so we could use his fingerprint but the phone was turned off since his last login.
It now required the numeric password before logging in. I have one shot left that i can think of. If i can gain access to his email i might be able to reset the password that way.
Fingers crossed. It was so hard yesterday going to the funeral home. We all need answers
Click to expand...
Click to collapse
When your reset his email you'll be able to recieve s text message with a verification number

Google find my device . It can unlock it.

SjDU said:
Google find my device . It can unlock it.
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Click to collapse
I saw that. unfortunately i don't have his email credentials for his Find My Device.
Also the sm card was removed my his wife before she gave it back to me unfortunately.
Although it does connect to my Wifi at home... I'm almost to the point of giving up.
I don't think we will ever know why he did what he did.
Thank you to everyone that jumped on this thread. I love this community.

I kinda don't buy the OP story but here is my take:
- Doesn't need a SIM to get/use Find my device working but does require Google account access which is recoverable easily.
- It's trivially easy to recover a Google account with the phone number of the deceased unless the person specifically removed those options and used for instance an authenticator app (of if you don't have the actual SIM or access to that phone number but that would be strange).
- If you cannot recover the account that way, you can still recover it using a legal path by providing the correct inheritance documents to Google (through a lawyer if required) which should pose no issue (again this should pose no issue and while it would take time, it would work).
- Whatsapp cloud backup (on Google drive) is enabled by default and if you're after that, it's probably gonna be trivially easy to restore said backups on any new phone by using the SIM card of the deceased. Unless the person specifically disabled this to prevent this.
You can most likely recover Whatsapp messages without even unlocking the phone. This whole process is actually not hard and requires no tech help and can be done through the legal processes.
Added to all this, I checked your history and saw that you requested help before unlocking a Pixel phone that magically came into your possession before. So it seems you have a pattern of coming into possession of locked phones that makes me very suspicious of your demand.
I'll report this thread and ask a mod to review it.

Sorry. I also have doubts any time I see a story here asking for help unlocking a phone. Always sounds suspicious, and furthermore where are the mods here? Aren't there rules that state no requests for help unlocking phones??
Here is the OPs other post:
" Junior Member11 postsThanks: 2
I have a 64gb Pixel 4 XL that i want to unlock and use on T-Mobile.
The phone was never actually on a Sprint account. It was never technically paid off by a consumer. Its also never been activated on the sprint network to my understanding. (Which are all required to have sprint send an unlock code)
It was given to me by a Sprint store manager when they had to clean out end of year inventory.
I'm trying to figure out if i can unlock it somehow without having to get sprint to send the unlock code.
I don't really want to go through the hassle of explaining to them how i got a hold of it when they look at it in the system.
Any help would be greatly appreciated"

@San Diego The moderators are here and monitoring the thread since it has been created. And these are the XDA Forum Rules to cross-check.
To ask for assistance is not against the rules, and if you read back in the thread quite a few legal possibilities have been given. They obviously didn't delivered the desired result. However, as soon as the discussion or advices deviate towards the obscure side or to paid unlock services this would be removed immediately.
If you check the thread, from which you quoted, you'll see that moderators were acive in it, too.
Stay safe and stay healthy!
Regards
Oswald Boelcke
Forum Moderator