SM-G900F This phone has been disabled be EE , solution? - Galaxy S 5 Q&A, Help & Troubleshooting

Hi,
Today this phone came to me for this problem, when we start phone a message appear on the screen,
Absolute Software Computrace,
This phone has been disabled by EE.
We've done this because the phone still belongs to EE and we have been notified that it's been stolen or subject to fraud,
For more information and for the instance in which we may be able to re enable this phone, please visit ee.co.uk/phonedisabled , Unlock
Any idea to get rid of this problem, I have flash O2 firmware but same condition,
Hope I will find some problem solution,
thanks
br

If u bought it second hand...uve been ripped off.

adie1234 said:
If u bought it second hand...uve been ripped off.
Click to expand...
Click to collapse
any solution

nsnobel2 said:
Hi,
Today this phone came to me for this problem, when we start phone a message appear on the screen,
Absolute Software Computrace,
This phone has been disabled by EE.
We've done this because the phone still belongs to EE and we have been notified that it's been stolen or subject to fraud,
For more information and for the instance in which we may be able to re enable this phone, please visit ee.co.uk/phonedisabled , Unlock
Any idea to get rid of this problem, I have flash O2 firmware but same condition,
Hope I will find some problem solution,
thanks
br
Click to expand...
Click to collapse
Visit the mentioned EE thread if you`re legit and straighten it out, supposedly it is reported as stolen or fraudulus somehow. No one will help you here and i suggest that you delete this thread or you will be reported. Discussing these things are illegal on XDA!

^^ as stated... the iemi will be barred

lol you bought a stolen phone, i bet you thought you got a great price huh?

Mod Edit
As has been suggested , take it to the provider concerned.
Thread closed
malybru
Forum Moderator

Related

Repair IMEI ?

I'm sorry to all for posting the same thread about repairing IMEI. I do know that repair imei is illigal in some country. I just did not find the answer i looking for.
Thre reason I'm asking about this matter is,
yesterday I agreed to help my customer to upgrade ROM on his Hermes. the stupid thing is that i did not check it thoroughly. and now after upgraded, he says that the imei in sticker beneath battery does not match with shows *#06#. he says that rom upgrading proccess cause it. and now i can't argue with him cause i didn't know the imei match or do not match at first place. he ask me to buy it or replace it unless i can match the imei.
So, please is it do able on not ? I just want simple answer.
if any one here know the answer and do not everyone know about it please pm me.
please ?! thank you
unfortunatly, even if this was the case (and i doubt it, never heard of a hermes rom that changed someone's imei), changing it back is illegal and posting an answer to your question is forbidden in this forum.
make sure that your costumer knows what imei is and where to find it (usuael on the back of the phone there are 2 extra digits that *#60# doesn't show).
ok, I guess i'll never received simple answer yes or no. I'll try talk to my customer with an axe in my hand just to convinced him that rom upgrading does not altered the imei.
Thank you !!!

Microsoft my Phone tracking

I've lost my phone, haven't blocked it yet or anything in the hope that Microsoft my Phones locate service will help me out. When i lost it was low on Juice, by now it would have died so the locate service isn't working... Im hoping that someone has found it, charges it, sticks their sim card in it and it will be locatable...
Is this the case? The phone will broadcast the IMEI number regardless of what sim is in it yeah? If microsoft my phone isn't finding it, and i'm phoning it several times a day and its saying 'It has not been possible to connect your call, please try again later', im hoping that its dead? If someone was actively using it with a different sim card I would be able to track it right?
I've pretty much written it off now, assuming i'll never find it, i've come to terms with that, but there's always that little bit of hope... Can anyone help please?
Cheers.
Bump.
Sorry to be a pain guys but just a bit of clarification is all i'm after.
Cheers.
Wouldn't it just go right to answerphone if the battery was dead?
Hello, friend. I am really sorry that your phone is gone..I am sure that really stinks...
Well, first: I have never tried that or spoke to a mobile rep about that, but since your phone has a specific adress and its like a vin number, i believe is the IMEI #. And GPS and everything are still in the phone. They can`t delete them or change them. Thus i believe its possible that if you call a Rep and tell them to locate it or something like that, are they supposed to help you? I've heard that iphones have that fiture, that if you loose your phone, they can track it.
That's just my 2 cents. I hope I gave you some hope... Good look mate!
Not good news I'm afraid mate. I've seen quite a few people on here say that the premium MyPhone services don't work.
If someone were to charge it and put a new SIM in it then when they switched it on it would be just like it was when you last had it, so MyPhone would run as often as you had it set to. (I don't know if the tracking is updated upon request or when it syncs.)
If I were you, I'd report it missing, both to your provider and your insurance company. Bad times mate.
so this whole microsoft my phone tracking service doesn't work? Has anyone, or anyone heard of it working...? Would o2 track it and tell me where it is? I heard they won't due to privacy infringement or whatever...but surely thats what these service are in place for, to find a lost phone?
thanks for your replies so far guys.
matt_attack_2k1 said:
so this whole microsoft my phone tracking service doesn't work? Has anyone, or anyone heard of it working...? Would o2 track it and tell me where it is? I heard they won't due to privacy infringement or whatever...but surely thats what these service are in place for, to find a lost phone?
thanks for your replies so far guys.
Click to expand...
Click to collapse
Have you tried phoning O2 to ask them? It sounds like you've not exactly been too proactive with regards to recovering or safe guarding your phone thus far.
ive been phoning it every day and trying to track it. ive got in touch with the local police station to find out if its been handed in but i cant do that without saying its been stolen and filing a report which im reluctant to do right now if this microsoft my phone service works...
matt_attack_2k1 said:
ive been phoning it every day and trying to track it. ive got in touch with the local police station to find out if its been handed in but i cant do that without saying its been stolen and filing a report which im reluctant to do right now if this microsoft my phone service works...
Click to expand...
Click to collapse
I'm assuming you don't have insurance? I'd think it's safe to say you've lost it, i'd file a report with the local police and try to claim via the insurance if you have it. Getting the IMEI barred is a real last ditch attempt as you can't remove the barred number from your countrys network once it's been done.
The myphone service is linked to the phone by your windows live ID. i would lock it asap with myphone, making the phone useless unless a hard-reset has been performed... After a hard-reset myphone wont be linked to your live ID anymore
I've tried the myphone premium services, and i can confirm that they work. If your phone cant be located, its just bad luck.
good luck to you my friend!
Kalavere said:
Getting the IMEI barred is a real last ditch attempt as you can't remove the barred number from your countrys network once it's been done.
Click to expand...
Click to collapse
that's why i'm reluctant to block it and report it, once i clock it, i can't keep trying to locate it. if i keep trying to locate it and I fail, i'll lock it via microsoft my phone and put the message for them to contact me, leave it a couple of days, if nothing, block it through o2 with the imei. When i click get started its saying that i can try more than 2 times within a week, so ill have to wait until thursday to try it again i think.
EDIT: Can i still locate it i lock it through myphone not blocking the imei?
matt_attack_2k1 said:
Can i still locate it i lock it through myphone not blocking the imei?
Click to expand...
Click to collapse
Apparently you can.
'For 7 days, My Phone will try to lock your phone. You can check the status of your lock request by returning to this page at any time.'
Have a look there, 3rd one down it gives you the usual Microsoft vague answers.
http://sn1-p1.myphone.microsoft.com/mkweb/MoreInfo.po?tsid=1270566468631
hm, so it will try to lock the phone for 7 days, but doesn't tell us if once locked, we can still track it?
thanks for your reply you've been a great help!
matt_attack_2k1 said:
hm, so it will try to lock the phone for 7 days, but doesn't tell us if once locked, we can still track it?
thanks for your reply you've been a great help!
Click to expand...
Click to collapse
Microsoft are just as usual usless absolultely usless at giving you any information on any product or service they offer on their own website, and it doesn't actually say anywhere if you can still locate it. But it would be completely pointless if you locked it and it wouldn't let you actually locate the handset, so I would guess you could.
IIRC you can get it to display a custom message when it's locked from myphone. "Hi, thanks for finding my phone. Please call me on xxx-xxx-xxxx to claim your reward!"
that is correct yeah but then once locked, can i still locate it or am i souley relying on the finder to return it?
matt_attack_2k1 said:
that is correct yeah but then once locked, can i still locate it or am i souley relying on the finder to return it?
Click to expand...
Click to collapse
Even if it does locate it, it's gonna be in a 50m radius, at best. Probably more in the region of a 200m radius, which is nearly the same as not knowing where it is.
If you can get it to lock and display a message, leave it for a little while and then get it blocked via the imei.
I have a replacement sim card being used in a temporary phone at the moment, I just tried to lock the phone, why am I getting a coded text to this number, surely it should be trying to lock my imei not my number?
matt_attack_2k1 said:
I have a replacement sim card being used in a temporary phone at the moment, I just tried to lock the phone, why am I getting a coded text to this number, surely it should be trying to lock my imei not my number?
Click to expand...
Click to collapse
It has still got to send the phone a locking command, which is what you are getting.
As you are using a replacement SIM with the same number, you are in fact, preventing yourself from using any of the MyPhone functions, as there is no way to connect to the lost phone.
matt_attack_2k1 said:
I have a replacement sim card being used in a temporary phone at the moment, I just tried to lock the phone, why am I getting a coded text to this number, surely it should be trying to lock my imei not my number?
Click to expand...
Click to collapse
Fatal error.

Null imei + baseband unknown.

Hi everyone ! I have been running cm12 5.0.1 for some weeks on my I9500 and now after i flashed stock firmware 4.4.2 i have no network signal, i can't make calls or receive and my imei is null. Any ideas ?
Just tell me 'the easy way' for that, i googled it and i found a lot of things but i can't use "EFS PRO" because it doesn't recognize my phone, i mean the phone is connected and it still says 'connect phone to continue'. -> I TRIED ADB off/on, 2 different cables, usb ports. ( Beside efs pro the phone is recognized without problem.)
Same issue as this?
http://forum.xda-developers.com/showthread.php?p=60096654
O-T said:
Same issue as this?
http://forum.xda-developers.com/showthread.php?p=60096654
Click to expand...
Click to collapse
No idea what u mean but i see nothing similar there.
NOTE : i found out the battery went from 100% to 20% in 6 hours of idle with the main drain on "Android system" 35%.
My phone is useless right now so please help me i cant stay too much without a phone. If you need any more information just tell me. By the way i have flashed the same rom before without any problem .
wowempire said:
My phone is useless right now so please help me i cant stay too much without a phone. If you need any more information just tell me. By the way i have flashed the same rom before without any problem .
Click to expand...
Click to collapse
I am also suffering with same problem from 1 month and I couldnt been able to use my phone ,its like a wifi tablet ,null imei and unknown baseband and also the serial number in status in about device setting is also showing different which like d217924a but original serial number is totally different and is much longer than this.I need help I tried lots of solution given all the way in google but none got success. I come to this problem when my phone battery got very low and it got switched off and after charging it I come through this problem.
Shivam Bhalla said:
I am also suffering with same problem from 1 month and I couldnt been able to use my phone ,its like a wifi tablet ,null imei and unknown baseband and also the serial number in status in about device setting is also showing different which like d217924a but original serial number is totally different and is much longer than this.I need help I tried lots of solution given all the way in google but none got success. I come to this problem when my phone battery got very low and it got switched off and after charging it I come through this problem.
Click to expand...
Click to collapse
you must search for a jtag service in your location
as antaresone says in their tool thread AntaresOne's IMEI backup/restore tool "if you lose IMEI and don't have a backup, you're lost"
But why does that happens ? I mean to Shivam Bhalla didn't do anything to his phone, and i flahed stock firmware, why would this happen?
I didn't backup imei before that, can i do something anymore ?
The solution is really simple, but I don't know if anyone is willing to help you anymore considering your last thread. You insulted some of the highest respected members here.
Eh, so what i may do now? I just want to know if i could do it by myself or it requires some special tools ? And is that expensive if i would take it to a service?
Wow no one is willing to help me for real, idk how i insulted them, it was just my suspicious personality about that CM, just soory if i insulted you, u may help me now 3,
Come on im just a retarded guy who wants to repair his phone.
wowempire said:
Hi everyone ! I have been running cm12 5.0.1 for some weeks on my I9500 and now after i flashed stock firmware 4.4.2 i have no network signal, i can't make calls or receive and my imei is null. Any ideas ?
Click to expand...
Click to collapse
Have you tried flashing Lollipop modem?
I didn't try anything yet. Anything to do before flashing a lolipop modem ? I have 4.4.2 kitkat.
I flashed this, it flashed in 00:02 seconds, the phone boot-up and nothing changed, same null imei and a lot of other problem .
I9500_UBUBMG9_MODEM.tar.md5 - can't attach, it says invalid file, it has around 15 MB
wowempire said:
Wow no one is willing to help me for real, idk how i insulted them, it was just my suspicious personality about that CM, just soory if i insulted you, u may help me now 3,
Come on im just a retarded guy who wants to repair his phone.
Click to expand...
Click to collapse
In this one post you...
1. Threw out a worthless apology and in the same sentence demanded help.
2. Played the disabled card.
I'm going to say, "you're screwed". If you don't understand how you insulted AntaresOne - a bigger crime than calling me "Mr. Impatient" - no amount of explaining will change that.
Strephon Alkhalikoi said:
In this one post you...
1. Threw out a worthless apology and in the same sentence demanded help.
2. Played the disabled card.
I'm going to say, "you're screwed". If you don't understand how you insulted AntaresOne - a bigger crime than calling me "Mr. Impatient" - no amount of explaining will change that.
Click to expand...
Click to collapse
So what may i do to get help now ?
Send your S4 to the service center and pay for the repairs. Then keep that cost in mind as the consequence of insulting people who are trying to help you.
Strephon Alkhalikoi said:
Send your S4 to the service center and pay for the repairs. Then keep that cost in mind as the consequence of insulting people who are trying to help you.
Click to expand...
Click to collapse
Well i'll do that when i'll know i have no chance to repair it by myself.
Strephon Alkhalikoi said:
Send your S4 to the service center and pay for the repairs. Then keep that cost in mind as the consequence of insulting people who are trying to help you.
Click to expand...
Click to collapse
HAH ! I Solved it, i was hopeless, huh feel so good now to know it's back to life ) .
FOR EVERYONE who still have this issue please try that : https://www.youtube.com/watch?v=LgPEIeXDPNA i was hopeless but that really worked for me

Found a locked S7

So I was fortunate to find an S7 edge that nobody has claimed, but it has some lock protection on it. I can boot it up and go thru connecting to wifi and such, but it asks for the previous persons email and password and you cant go any further. This was after performing a factory reset.
Is there a way to remove this? Could I flash a custom recovery and wipe? Anyone experience this before?
Same situation as me
Hey man. Just browsing through and saw your post. Kinda funny cause after days of trying to figure how to unlock the one phone that I found on the TTC subway in Toronto, I finally found a way. Message me here or on Hangouts, [email protected] and I can help you out if you're still having difficulties with it.
No one should take phones left at public places except if you'd take them to administration. Didn't the owner try to call his phone? Or were you hasty to remove the sim card?
Lol let's pretend the owner didn't claim or try to find / call his 700$ Phone , Please keep this kind of discussions out of XDA or take the phone to the police, i'm sure they can track the owner by IMEI.
xAD3r1ty said:
Lol let's pretend the owner didn't claim or try to find / call his 700$ Phone , Please keep this kind of discussions out of XDA or take the phone to the police, i'm sure they can track the owner by IMEI.
Click to expand...
Click to collapse
I already waited 3 weeks and no one has claimed it. I found it at my work. Case closed
There is tutorials on youtube for that
If you find something, you bring it to the "lost and found" section of your local police office.
Simple as that.
Whiskey
Forum Moderator

No signal for a while now..

Hi guys. I've been having this odd issue for the past three days, and now I have to carry a second phone for calls, which defeats the purpose of the phone in the first place.
Out of the blue, my phone can't connect to the mobile network. It just shows no bars and a "refreshing" icon, continuously spinning. I have tried restarting the phone, turning the airplane mode on and off, removing the SIM,tried another SIM, soft reset, hard reset, created a new APN with the details directly from the carrier, manually searched for the network, automatically searched for it, you name it. Everything without success.
Has anyone experienced that? It's extremely frustrating. Let me know if younhave any other ideas. Cheers!
eloktwo said:
Let me know if younhave any other ideas.
Click to expand...
Click to collapse
If nothing helps, especially soft/hard resetting it, then I suggest you should return it to warranty...
romcio47 said:
If nothing helps, especially soft/hard resetting it, then I suggest you should return it to warranty...
Click to expand...
Click to collapse
Can't do that, unfortunately. The phone was a present and the person that gave it to me doesn't have the warranty papers anymore...
eloktwo said:
Can't do that, unfortunately. The phone was a present and the person that gave it to me doesn't have the warranty papers anymore...
Click to expand...
Click to collapse
I see... ;/
Well the last method I'd do if I were you, is to try flashing different original ROM (.kdz) using LGUP software or any known method.
If the phone is within the time frame for the warranty you can contact LG and see if they can verify the purchase and see if they'll honor the warranty.
Are you sure nobody blacklisted your device? If this happened all of a sudden, check your phone's IMEI on any blacklist checkers online.
RossTeagan said:
Are you sure nobody blacklisted your device? If this happened all of a sudden, check your phone's IMEI on any blacklist checkers online.
Click to expand...
Click to collapse
Problem solved!
It seems that the problem is indeed, the fact that my phone was blacklisted. I thought I got a good deal on this phone if I bought it second-hand. Apart from contacting the seller, is there anything else that I can do? I don't know where he bought the phone from, and it is unlocked as well. Any recommendations?
eloktwo said:
Problem solved!
It seems that the problem is indeed, the fact that my phone was blacklisted. I thought I got a good deal on this phone if I bought it second-hand. Apart from contacting the seller, is there anything else that I can do? I don't know where he bought the phone from, and it is unlocked as well. Any recommendations?
Click to expand...
Click to collapse
On what network did you use this phone? I would recommend you contact both your network and go on http://imeipro.info/ and contact them and ask them what steps can you take to remove your phone's IMEI from the blacklist db.

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