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I would like to know; us996 how to open advanced calling??
Any sir know ??
Think you have to access a special menu with a combination of key presses. Its mentioned somewhere on this board.
bundee1 said:
Think you have to access a special menu with a combination of key presses. Its mentioned somewhere on this board.
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Click to collapse
Sir;
I do not understand the meaning
Settings > Networks > Advanced Calling
tripey said:
Settings > Networks > Advanced Calling
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Click to collapse
I know ;but can not on/off;
You have to remove then re add the feature from your service providers website.
tripey said:
You have to remove then re add the feature from your service providers website.
Click to expand...
Click to collapse
If not with the US telecom operators can not set this feature
i had this problem when i updated to us99610f. it used to be on with verizon, and when i updated, it set to off and it was grayed out. what i did was cleared cache, rebooted a million times, but my friend work sfor verizon and he toggled it on and off on my account, so idk what did it, but now it works.
I am gray can not open
how to open this function;
I just got Verizon Advanced Calling enabled on my rooted US99610f. I saw on other posts that one has to toggle AC off/on in your VZW services settings online. I tried doing it from my PC but the VZW support page was unable to find any means of toggling the AC feature. I called Vz support and spent the better part of an hour with the tech trying to get this figured out. He was forced to call LG and we had a 3-way conversation that eventually solved the problem. The Vz tech had tried to enable AC on my phone from his side and it didn't take. It turned out that the problem was that it can't be done with the phone on wifi - it has to be an LTE connection. My phone is always on wifi at home. Once we figured that out, he was able to enable AC from his console and I didn't even have to turn it on in phone settings as it was already turned on when I checked it. Not sure if enabling AC on the US996 can be done without calling Vz tech but you can save a lot of time by turning off wifi before you call.
PhoneBill said:
I just got Verizon Advanced Calling enabled on my rooted US99610f. I saw on other posts that one has to toggle AC off/on in your VZW services settings online. I tried doing it from my PC but the VZW support page was unable to find any means of toggling the AC feature. I called Vz support and spent the better part of an hour with the tech trying to get this figured out. He was forced to call LG and we had a 3-way conversation that eventually solved the problem. The Vz tech had tried to enable AC on my phone from his side and it didn't take. It turned out that the problem was that it can't be done with the phone on wifi - it has to be an LTE connection. My phone is always on wifi at home. Once we figured that out, he was able to enable AC from his console and I didn't even have to turn it on in phone settings as it was already turned on when I checked it. Not sure if enabling AC on the US996 can be done without calling Vz tech but you can save a lot of time by turning off wifi before you call.
Click to expand...
Click to collapse
Sir;
How to seting?
Thx
The Adv. Calling panel is grayed out when you get a US996. You can't change the setting until your carrier enables that capability on your account. To have that done you must contact your carrier to request it and you must not be on WiFi when they enable it. You can turn WiFi back on after you get Adv. Calling enabled.
PhoneBill said:
The Adv. Calling panel is grayed out when you get a US996. You can't change the setting until your carrier enables that capability on your account. To have that done you must contact your carrier to request it and you must not be on WiFi when they enable it. You can turn WiFi back on after you get Adv. Calling enabled.
Click to expand...
Click to collapse
Thank you
PhoneBill said:
The Adv. Calling panel is grayed out when you get a US996. You can't change the setting until your carrier enables that capability on your account. To have that done you must contact your carrier to request it and you must not be on WiFi when they enable it. You can turn WiFi back on after you get Adv. Calling enabled.
Click to expand...
Click to collapse
I have a US996 (US99610f) on AT&T and I have advanced calling enabled through my carrier, but this option does not present itself in my menu at all, greyed out or not. Do you have a screenshot of the menu? I am attempting to work with LG, but they say only the T-Mobile and Verizon variants carry this option.
Sorry, no screenshot possible. The phone is absolutely unusable now and boots only into fastboot. Tried to send it to LG for repair and never have dealt with such a crowd of idiots. I am the pissed off owner of a $800 paper weight.
jakezachariah said:
I have a US996 (US99610f) on AT&T and I have advanced calling enabled through my carrier, but this option does not present itself in my menu at all, greyed out or not. Do you have a screenshot of the menu? I am attempting to work with LG, but they say only the T-Mobile and Verizon variants carry this option.
Click to expand...
Click to collapse
You can access it only using a third party app and creating a shortcut, I have mine on T-Mobile, and I used Quickshortcutmaker, select wi-fi, and it will give you the menu under the options, just create a shortcut to it...
I have been using my non-rooted US996 (unlocked version) on Verizon since I bought it last June. Shortly after getting it, per the very helpful instructions in this thread, I called Verizon and successfully had them turn on advanced calling.
I accepted the November 6, 2017 US99610n OTA update earlier this month
Yesterday I noticed that I could not access the internet while making a call, checked and sure enough, advanced calling was again turned off and greyed out. After a total of over two hours of phone time with five different Verizon techs, the fourth one being a level 2 tech, the issue has not been resolved. My guess is that this is due to the US99610n security update. The level 2 tech's final suggestion was that I take the LG V20 to a Best Buy store and have them "flash the software". He also opened up a ticket about the problem. I had the wifi turned off while we were trying out various solutions on the phone. I have not been to Best Buy yet.
Has anyone else experienced the same problem with advanced calling on their US996 after the US99610n security update?
Any solutions?
Post US99610n update Advanced Calling issue RESOLVED
SFrsfair said:
I have been using my non-rooted US996 (unlocked version) on Verizon since I bought it last June. Shortly after getting it, per the very helpful instructions in this thread, I called Verizon and successfully had them turn on advanced calling.
I accepted the November 6, 2017 US99610n OTA update earlier this month
Yesterday I noticed that I could not access the internet while making a call, checked and sure enough, advanced calling was again turned off and greyed out. After a total of over two hours of phone time with five different Verizon techs, the fourth one being a level 2 tech, the issue has not been resolved. My guess is that this is due to the US99610n security update. The level 2 tech's final suggestion was that I take the LG V20 to a Best Buy store and have them "flash the software". He also opened up a ticket about the problem. I had the wifi turned off while we were trying out various solutions on the phone. I have not been to Best Buy yet.
Has anyone else experienced the same problem with advanced calling on their US996 after the US99610n security update?
Any solutions?
Click to expand...
Click to collapse
Today I took my phone into a Verizon store. A rep replaced the SIM card and Advanced Calling is now successfully turned on.
I'm posting here because reading this thread helped me to solve my issue. I have a US996 on Verizon's network, and when I recently updated to the latest firmware, I had lost "Advanced Calling" (aka HD Voice, aka VoLTE). It was grayed out on the user-accessible Settings menu. I couldn't use data and voice at the same time, and it was terrible.
The way I fixed it wasn't anything fancy like flipping some obscure switch in a hidden menu... or any black hat activity like using a build.prop editor or forcing it on via an "Activity" of Settings that's only accessible via command line... Nor was it anything that "only a dev could do" like making a kernel change. I tried all of those things.
All I had to do was jumpstart my provisioning by logging into my Verizon account, disable Advanced Calling, wait an hour (your time may vary), and then enabling it again. When I disabled it... I got some funky SMS message from Verizon with a bunch of garbled text... and I got something similar when I enabled it again. Shortly after I got the text from Verizon after re-enabling it... I went into settings, and Advanced Calling was turned on!
I promptly made a phone call, and the 4G icon didn't disappear from my status bar. While talking on the phone, I ran a speed test, and it was able to get a ping and test my down/up speeds. VoLTE had been restored... and it was glorious.
If anyone has an issue in the future like this... please remember this post and give the same thing a shot.
Best of luck!
Is hotspot/tethering option missing on all us carrier in the settings I'm using sprint version & it's not here at all...this phone is useless 2 me if I can't find a way to fix this.
https://www.xda-developers.com/thre...ickbaity-tricks-for-your-new-galaxy-s8-or-s8/
Hey man did this work? I haven't gotten my S8 in the mail yet so I can't test it...
Mobile Hotspot and Tethering is available on the T-Mobile version by default, both in the settings menu and in quick launch
I have the verizon model and the hotspot option is available and working. Was not hidden.
Available in the settings and quick settings in the AT&T S8
ITNV said:
Available in the settings and quick settings in the AT&T S8
Click to expand...
Click to collapse
This was a pleasant surprise for me, since AT&T had it removed from the quick settings on my S6.
Tethering Switch
by the way, if you want a really good "Hotspot Widget" that ACTUALLY works...and I literally tried probably 90% on the Play store and ONE did finally work...
Tethering Switch
https://play.google.com/store/apps/details?id=jp.gr.java_conf.taketake.tethering&hl=en
DID work. It doesn't bring you to the HotSpot Settings first, and then you would have to turn on the HotSpot manually...this does it quickly, shows that it is enabled.
...
thevirgonian said:
https://www.xda-developers.com/thre...ickbaity-tricks-for-your-new-galaxy-s8-or-s8/
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Click to collapse
thevirgonian said:
by the way, if you want a really good "Hotspot Widget" that ACTUALLY works...and I literally tried probably 90% on the Play store and ONE did finally work...
Tethering Switch
https://play.google.com/store/apps/details?id=jp.gr.java_conf.taketake.tethering&hl=en
DID work. It doesn't bring you to the HotSpot Settings first, and then you would have to turn on the HotSpot manually...this does it quickly, shows that it is enabled.
Click to expand...
Click to collapse
This didn't work for me the link, the missing hotspot seems to be a sprint thing are you using sprint?
thevirgonian said:
by the way, if you want a really good "Hotspot Widget" that ACTUALLY works...and I literally tried probably 90% on the Play store and ONE did finally work...
Tethering Switch
https://play.google.com/store/apps/details?id=jp.gr.java_conf.taketake.tethering&hl=en
DID work. It doesn't bring you to the HotSpot Settings first, and then you would have to turn on the HotSpot manually...this does it quickly, shows that it is enabled.
Click to expand...
Click to collapse
I tried this but didn't work for me with AT&T. I have a Tethering shorcut, but it takes you to the hotspot settings to turn it on manually like you mentioned. So I was excited to try this app out, however after I installed it, it just says it's Enabled (but it's not) and then when I tap it again it says Enabled again, not Disabled. Unless I go into my settings and turn it on, then the app will say Disabled (but doesn't really). So I guess I'll stick with what I have for now.
Hey I ended up returning my S8. I apologise for putting this info out about the Tethering app. It works perfectly on all my other ROMS. It is the only "widget" type app that worked on my LG G5 on stock rooted FW on MM. Anyway, I am not sure if you guys got Tethering to work on Verizon or whatever, but I had no issues with it on T-Mobile... However this app didn't work on T-Mobile on my S8 even.
Buy from Samsung?
Daddy43205 said:
Is hotspot/tethering option missing on all us carrier in the settings I'm using sprint version & it's not here at all...this phone is useless 2 me if I can't find a way to fix this.
Click to expand...
Click to collapse
You didn't by any chance purchase the phone directly from Samsung did you? I had the exact same problem with an S8 purchased directly from Samsung (got the free Gear VR promo) and I have Sprint.
There was no hotspot option anywhere in the setup menus. And of course, I did not notice this until 2 weeks later when I was on a trip. The hotel WiFi was messed up and I needed to use hotspot. It's not that it did not work, there was no option at all in Setup for Hotspot and Tethering.
I talked to Sprint, took it to a Sprint store for help, and talked to Samsung tech support. Nothing they all tried fixed it. Both Sprint and Samsung suggested the phone might be defective and I should pursue getting a replacement. That didn't make sense to me because WiFi and Cell Data were working fine, and hotspot is just software.
My fix was to do a full Factory Reset and then set it all up again. Tedious, but when it came back up, the Hotspot and Tethering option were there and it works perfectly now.
Recent update messed it up again?
Tried the adb method of Get/Push revealing Hotspot via Quick Tiles. Didn't work.
Any other ideas for regaining hotspot on the device? Without rooting?
Current date: Jan 7 2018.
i have same problem too, waiting for update
I tried that https://www.xda-developers.com/thre...ickbaity-tricks-for-your-new-galaxy-s8-or-s8/ but I cant even try itcoz I get "because an app etc about some permission", I tried to disable so many cant figure it out
So how does one Quick Toggle Tether? I use it all the time in my car
BLUF:
If your Verizon account does NOT have HD Voice enabled and the essential phone has "Enhanced 4G LTE Mode" enabled (which is a default setting) you may not be able to make/receive phone calls.
I had an older phone running a lineage fork that did NOT support HD Voice. For whatever reason that also means it isn't enabled on my Verizon account. It doesn't cost anything extra and isn't plan specific but until you enable on a phone (says VZW Tech) the setting stays off.
When I put my SIM into the new Essential phone I could make calls but it would NOT find a new tower. IF i was driving any distance I had to reboot the phone completely to get data or make calls.
As of a few days ago my data was always working (LTE+) but suddenly I could not make or receive any calls. Again, texting, internet, etc. was fine. (yes wifi was off to test this =)
I was on with VZW support trying to fix this when my essential trouble ticket was answered with:
Given that you are getting the LTE+ icon already, can you try this step and see if it helps:
Go to Settings -> More -> Cellular Networks
Disable "Enhanced 4G LTE Mode"
Make a phone call
Return to the Settings menu and re-enable Enhanced 4G LTE Mode
Click to expand...
Click to collapse
VZW said give it a try lets see. With it "off" I could suddenly make calls. With it back on I couldn't again.
VZW said I bet that's what we call "HD Voice" and I see its not enabled on your phone. He enabled it. I rebooted. Everything works again with that setting on or off.
I emailed this back to essential just to let them know what I did with VZW and got reply:
My understanding was "HD voice" was enabled on all smartphone accounts with Verizon, but I will add that as a step to check in the future.
Click to expand...
Click to collapse
I've been troubleshooting this with VZW and Essential for a while so very happy to find fix. I also went out and got a brand new SIM but that also didn't help. Both new and old sim worked in old phone fine but in essential no luck.
I had at first though unlocking bootloader / rooting had done something . I wiped and reflashed this thing 4 times yesterday trying different things to no avail.
I know some other Verizon uses were having weird issues so wanted to share.
I'll prolly never get so lucky with tech support synergy again in my life... but at least this one time they were quickly helpful.
MODs: If this should be in "guides" instead please move or I can repost
-dt
@DHO
Sent from my PH-1 using Tapatalk
Funny.. i just enabled hd voice before switching to this phone.... Glad i did
Sent from my PH-1 using Tapatalk
rignfool said:
@DHO
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Thanks for the tag, but unfortunately that didn't do it
Hi, I've seen where some users have reported success getting VoLTE to work on the OP 6 on AT&T, but I have not had the same success in the OP 6T. I followed the same steps and enabled it on the phone, which now shows that it should use VoLTE when available. I have also spent many (painful) hours in the phone with AT&T trying to resolve this issue, all without success. Has anyone else been able to get this to work, and confirmed that LTE data is still presented when in a call?
Thanks in advance!
I have the McLaren version and with TMobile and I can confirm that it is using VoLTE see picture below.
"technically" I'm using at&t, but it's a tracfone sim via Straight Talk. I enabled it for both VoLTE & VoWifi, and the LTE one took off but the wifi version did not.
I DID notice the difference in call quality. Much better audio response.
Yeah. I'm on AT&T and I got VoLTE working. I just made a call and did a speed test while on the call. Everything indicated it was still on LTE.
sharksfan7 said:
Yeah. I'm on AT&T and I got VoLTE working. I just made a call and did a speed test while on the call. Everything indicated it was still on LTE.
Click to expand...
Click to collapse
What steps did you perform to make it work?
nictabor said:
What steps did you perform to make it work?
Click to expand...
Click to collapse
I had issues with VoLTE when I first got phone. Read my post from another thread. Basically had to wait for AT&T to get my line provisioned correctly. Don't know exactly what needed to be changed/activated.
sharksfan7 said:
I got my 6T on Friday. Used @crowsnestitsupport's instructions for the *#800# trick to get the VoLTE & WiFi calling settings to show. Popped in my sim. Had LTE data but didn't get VoLTE & couldn't get AT&T's VVM app to activate. Called support, ended up giving them my IMEI and not surprisingly it came up as Unknown Device. Guy basically said until the system can recognize the device there was nothing he could do to get VoLTE & VVM working. However after I got off the phone, I quickly realized I no longer had any mobile data at all. Called back, spoke to another rep, and she tried for an hour to get my data back. She wasn't able to. She had to escalate the issue and said it could take 24 hours or more to resolve. I figured out that if I changed APN from ATT Nextgenphone to ATT Phone I could at least have some mobile data, albeit only 3G. Wasn't until Sunday afternoon that LTE came back online including VoLTE. I don't know what had to change to get it all working. Just glad that it is now. Still no WiFi calling but I don't expect to get that.
Click to expand...
Click to collapse
sharksfan7 said:
I had issues with VoLTE when I first got phone. Read my post from another thread. Basically had to wait for AT&T to get my line provisioned correctly. Don't know exactly what needed to be changed/activated.
Click to expand...
Click to collapse
Thanks. I did all of that, and I've called AT&T, but I still haven't had any luck.
sharksfan7 said:
I had issues with VoLTE when I first got phone. Read my post from another thread. Basically had to wait for AT&T to get my line provisioned correctly. Don't know exactly what needed to be changed/activated.
Click to expand...
Click to collapse
It's well documented that that doesn't work, doesn't change anything. I spent two years with the OP5 and 5t trying to get them to enable VOLTE, in about 12 different ways and it never worked. Either you were on WIFI or just really, really special.
xgerryx said:
It's well documented that that doesn't work, doesn't change anything. I spent two years with the OP5 and 5t trying to get them to enable VOLTE, in about 12 different ways and it never worked. Either you were on WIFI or just really, really special.
Click to expand...
Click to collapse
Yeah, OK. Whatever you say.
@nictabor Disregard everything I said. Gerry says it doesn't work. All the indicators on my phone that show VoLTE working must be wrong.
sharksfan7 said:
Yeah, OK. Whatever you say.
@nictabor Disregard everything I said. Gerry says it doesn't work. All the indicators on my phone that show VoLTE working must be wrong.
Click to expand...
Click to collapse
You can search the bazillion threads on this exact topic that already exist in all of the OP forums if you want. Just telling you my experience and summarizing the other threads. Glad yours works though.
sharksfan7 said:
Yeah, OK. Whatever you say.
@nictabor Disregard everything I said. Gerry says it doesn't work. All the indicators on my phone that show VoLTE working must be wrong.
Click to expand...
Click to collapse
I appreciate the feedback, just wish I could get it working on mine. As much as I hate the experience, I'm thinking it might just be worth going to the AT&T store just to get them to use my SIM in one of their devices just to get VoLTE working on the line (and/or verify it works on one of their with it already activated)
xgerryx said:
It's well documented that that doesn't work, doesn't change anything. I spent two years with the OP5 and 5t trying to get them to enable VOLTE, in about 12 different ways and it never worked. Either you were on WIFI or just really, really special.
Click to expand...
Click to collapse
So, I can now confirm that VoLTE works on the 6T. Basically, the system requires HDVoice to get VoLTE working. The solution? I bought a $25 AT&T Prepaid junk phone and enabled HDVoice and WiFi calling on my SIM. After that, I switched the SIM back in to my 6T and it is now working.
nictabor said:
So, I can now confirm that VoLTE works on the 6T. Basically, the system requires HDVoice to get VoLTE working. The solution? I bought a $25 AT&T Prepaid junk phone and enabled HDVoice and WiFi calling on my SIM. After that, I switched the SIM back in to my 6T and it is now working.
Click to expand...
Click to collapse
Then why didn't you call AT&T to enable both features directly?
Sent from my ONEPLUS 6T using Tapatalk
ma678 said:
Then why didn't you call AT&T to enable both features directly?
Click to expand...
Click to collapse
I did, numerous times. They submitted my IMEI to enable the features, and I was told that everything was set up correctly. Upon their recommendation, I went as far as sending my brand new 6T back and buying another one. It didn't matter how many people I talked to, it didn't work until after I used the junk phone to first get it working on the line.
nictabor said:
I did, numerous times. They submitted my IMEI to enable the features, and I was told that everything was set up correctly. Upon their recommendation, I went as far as sending my brand new 6T back and buying another one. It didn't matter how many people I talked to, it didn't work until after I used the junk phone to first get it working on the line.
Click to expand...
Click to collapse
I can make VoLTE or vowifi calls with my sim on other device, but once I switch to 6T, none of features works.
Sent from my ONEPLUS 6T using Tapatalk
ma678 said:
I can make VoLTE or vowifi calls with my sim on other device, but once I switch to 6T, none of features works.
Click to expand...
Click to collapse
When I first swapped it worked and then stopped. I had to put the SIM back in the AT&T phone and again enabled VoWiFi. I then pulled the battery, turned on the 6T, and inserted the SIM. It's been working on the 6T since.
Sorry to revive an old thread, but has anyone found out exactly what to do to get this working?
VoLTE was working perfectly on my 3T, albeit the only way to make the switches appear was with the VoEnabler module in Magisk.. but once they appeared, all I had to do was turn it on, and VoLTE was up and running. I tried the same thing on this phone after putting my SIM in, directly from the 3T; it worked for a few minutes, then the status bar icon disappeared and calls drop my connection to 3G, then go back to LTE once the call is over.. so clearly it has turned itself can off.
I then put my SIM card into my wife's At&t branded Galaxy s9, and after a few minutes VoLTE was working, using my SIM in her phone. I popped my SIM back into my phone, VoLTE was back working... Except, just as before, after a few minutes it stopped.
One thing I've noticed, while working correctly, under the IMS Service Status menu selection in the *#*#4636#*#* dialer menu -> Phone Information, it shows IMS Registration: Registered. Voice over LTE: available... But once it stops working, it says not registered, and unavailable respectively...
Since there are apparently people who seem to have it working, what am I not doing?
Could it be that the phone I put my SIM card into, is currently in use by someone else; someone else who also is provisioned for VoLTE? But what would be the reason it decided to stop working on my 6T and not my 3T? I used the same procedure to trigger VoLTE working on my 3T, and it never stopped working as it is doing on my 6T.
We work opposite shifts, and I used my few minutes we see each other a day to put my SIM in her phone then back into my 6T, I didn't put it in my 3T, which I will do next time I see her.. just to see if the 3T will hold onto VoLTE; that way I'll know for sure if it's something the 6T is doing differently than my 3T, or if I just got lucky before...
Any input or suggestions are welcome..
Edit:
Called AT&T customer service, put my SIM in the S9 and said I was unable to activate either WiFi calling or HD Voice, yet my wife's SIM in the same phone works.. they said that for some reason, my SIM was apparently attached to a non at&t Galaxy s9, she changed the IMEI associated with my SIM card and it's all good now.
With AT&T, If i enable VoLTE, i did not see the "HD" icon when making call. If i disable VoLTE, i see the the "HD" icon. Why is it backward?
ysfk7 said:
With AT&T, If i enable VoLTE, i did not see the "HD" icon when making call. If i disable VoLTE, i see the the "HD" icon. Why is it backward?
Click to expand...
Click to collapse
Opposite for me... The HD icon only appears when I have VoLTE on, as shown.. perhaps something to do with using 2 SIM cards?
I got volte and vowifi enabled and only problem is that i cant see the volte icon on status bar.
I received my launch day one plus 8 pro, model IN2025. I am currently with sprint but they refuse to activate the device. They insist it is carrier locked and they can't activate it. I have put my sim in there and it works for a few minutes until I get a sim locked error, then it doesn't work. I wanted to switch to tmobile but, for whatever reason, my BYOD order was flagged as potential fraud and I am required to go into a store to complete my order - which isn't really possible as there are only 3 stores in my state that are still open, none of which are near where I live. I have checked AT&T and Verizon and their sites both say the phone isn't compatible. I have a google fi sim on the way but I am curious if anyone in the states has successfully activated an 8 pro and if so, what carrier they have.
Thanks!
CA, T Mobile, no error at all
samyuan9826 said:
CA, T Mobile, no error at all
Click to expand...
Click to collapse
Well that gives me some hope. This is why I wanted to move back to tmoblie but there is literally nothing I can do. I have spent hours upon hours on the phone, chat, and even on DM with their twitter support. The only way for me to activate service is to go into a store which is impossible. There are no stores open in a 75 mile radius of me and I don't think it is wise to be driving all over for what is definitely not an essential service. I guess I will hold out hope for Google Fi because Sprint is just awful.
Tmobile here too no issues. Works perfect
berdo said:
Well that gives me some hope. This is why I wanted to move back to tmoblie but there is literally nothing I can do. I have spent hours upon hours on the phone, chat, and even on DM with their twitter support. The only way for me to activate service is to go into a store which is impossible. There are no stores open in a 75 mile radius of me and I don't think it is wise to be driving all over for what is definitely not an essential service. I guess I will hold out hope for Google Fi because Sprint is just awful.
Click to expand...
Click to collapse
Could it be they are merging at the moment?
samyuan9826 said:
Could it be they are merging at the moment?
Click to expand...
Click to collapse
If it is, then you would have thought one of the 8 or so people I spoke with would have said something. I do know that Sprint told me they could not activate the phone because it was carrier locked and even after I had a chat with One Plus support per Sprint's request and copied and pasted one plus's response that the phone was not carrier locked and compatible with sprint, the sprint rep from the advanced support team still insisted the phone was carrier locked and that I should return the phone.
I have no idea what the issue is with T-Mobile. They ran my credit, took my payment, setup my order and then a bot automatically canceled my order and booted me off the chat. The canned message said I couldn't complete the order over chat or the phone, that I would have to go to store. After 3+ hours on chat and phone last night I finally gave up. The rep on twitter event sent me a DM basically saying that my best option was to use screen shots of our conversation and dispute my credit and try again once I can actually go to a store.
It is just one giant cluster F.
berdo said:
If it is, then you would have thought one of the 8 or so people I spoke with would have said something. I do know that Sprint told me they could not activate the phone because it was carrier locked and even after I had a chat with One Plus support per Sprint's request and copied and pasted one plus's response that the phone was not carrier locked and compatible with sprint, the sprint rep from the advanced support team still insisted the phone was carrier locked and that I should return the phone.
I have no idea what the issue is with T-Mobile. They ran my credit, took my payment, setup my order and then a bot automatically canceled my order and booted me off the chat. The canned message said I couldn't complete the order over chat or the phone, that I would have to go to store. After 3+ hours on chat and phone last night I finally gave up. The rep on twitter event sent me a DM basically saying that my best option was to use screen shots of our conversation and dispute my credit and try again once I can actually go to a store.
It is just one giant cluster F.
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RIP - my order was from OnePlus.com back to the launch day - I really don't think they have any kind of carrier locks. I would say returning/exchange the phone is the best option
Mine Activated fine on T-Mobile
https://www.androidheadlines.com/2020/04/oneplus-8-5g-networks-compatibility
"Sprint users are basically completely out of luck. As the OnePlus 8 doesn't support its 5G network, nor its 4G LTE or its voice (CDMA) network."
I just got mine today and works perfect with Tmobile prepaid, wifi calling and everything works
T-Mobile Ohio with no issues here.
Sent from my IN2025 using Tapatalk
I grabbed a Google Fi card today and so far so good. I'm connected to LTE with speeds that were comparable when I had TMobile. Pretty pumped to be living that 120hz life and not using Samsung's garbage skin.
It's funny, there is a mod to turn on WiFi and VoLTE which 100% works fine on Sprint. I can normal service for about 5 minutes and then Sprint shuts it down. I could reboot and work again, and then they'd shut me down again. So yeah, no CDMA but VoLTE worked just fine.
I'm on T Mobleand it was a snap. No issues at sll
anyone activate on verizon in us?
TIA
bkrickles said:
anyone activate on verizon in us?
TIA
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Yes i activated mine on verizon and had no issues at all. The one problem im running into is we dont have an option for wifi calling. Benn on chat with verizon and oneplus, verizon tried to get it to work for 2 hours where oneplus said its something wrong on verizon end because wifi calling is a default feature....
berdo said:
I received my launch day one plus 8 pro, model IN2025. I am currently with sprint but they refuse to activate the device. They insist it is carrier locked and they can't activate it. I have put my sim in there and it works for a few minutes until I get a sim locked error, then it doesn't work. I wanted to switch to tmobile but, for whatever reason, my BYOD order was flagged as potential fraud and I am required to go into a store to complete my order - which isn't really possible as there are only 3 stores in my state that are still open, none of which are near where I live. I have checked AT&T and Verizon and their sites both say the phone isn't compatible. I have a google fi sim on the way but I am curious if anyone in the states has successfully activated an 8 pro and if so, what carrier they have.
Thanks!
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Sprint is a PITA with unlocked devices. They have different SIM cards for different unlocked devices and you can’t use one SIM in every device normally. I had that issue as well and they always sent me SIMs based on the phone. I have T-Mobile now and use my SIM in Pixels, iPhones, and my OnePlus with no issues. Always had to call sprint to switch between my devices as well it was terrible. T-Mobile you just switch the SIM and it’s good.
The OnePlus model sold by OnePlus should have worked good on US TMo.
However, has anyone over here gotten a global model from banggood to work on TMo ? Their posted frequencies look like 41 and 71 are missing, and possibly some others.
kng60ft said:
Yes i activated mine on verizon and had no issues at all. The one problem im running into is we dont have an option for wifi calling. Benn on chat with verizon and oneplus, verizon tried to get it to work for 2 hours where oneplus said its something wrong on verizon end because wifi calling is a default feature....
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Have you tried enabling the switch via logkit?
1. Dial *#800#
2. Go to Oneplus logkit
3. Go to function switch
4. Check on Vowifi switch
5. Reboot your phone
6. go to settings -- wifi & internet -- sim & network
7. Turn on WIFI Calling
8. Reboot your phone
berdo said:
Have you tried enabling the switch via logkit?
1. Dial *#800#
2. Go to Oneplus logkit
3. Go to function switch
4. Check on Vowifi switch
5. Reboot your phone
6. go to settings -- wifi & internet -- sim & network
7. Turn on WIFI Calling
8. Reboot your phone
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Click to collapse
Yes. I followed those steps and when I select function switch, there is nothing on the screen that says VoWIFI.
Has anyone got it working with AT&T? Mine arrives tomorrow, hoping to just switch my sim card from my Pixel 3 XL into 8 Pro seemlessly.