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S5 speaker screeching (got coke'd) HELP

so yesterday i spilled coke on the speaker went to sleep(WAS ULTRA DRUNK) woke up speaker sounds like a dying bird
ive put it in rice now is there anyway it will get back to normal ? cuz coke is not water its sugary and ppl say here on forums that it survived water just need to dry out

Probably all stuck up with the sugar in the coke.
I'd put the phone under some running warm water (not hot!) to try and dissipate some of that sugar from the speaker then leave it to dry off some - of course ensure you have the back cover and USB cover fitted properly!
Cheers
Paul

What if it was a Diet Coke.

Trying to rinse a phone under running water is risky and could possibly ruin your entire phone. Your phone is water resistant to occasional water exposure, not water proof. Certainly not Coke proof.
You can try "cleaning" the speaker by using a small syringe or kid's water pistol to gently splash a small amount of water on the speaker, then let it dry out thoroughly before turning your phone on. Blot any excess water and put the phone in a sealed plastic bag with silica gel packets to speed drying. No guarantees, but it may improve or even resolve the problem.
If you are willing to open the case or it's outside of warranty anyway, remove the speaker and clean it while it's separated from the phone. Or even better just replace it. The part is cheap on the internet if you can replace it yourself. If you're not mechanically inclined, then bite the bullet and have it professionally repaired. Probably $75 - $100, most of which is labour. Probably no more than you spent at the club or bar that led up to this anyway.
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well i actually bought it only a week ago so its under warranty but i dont think they will do anything except charge me for a new speaker after i say a drop of coke hit it and killed it
so spraying the speaker it self with some water may clean out that sugar stuff?
the water doesent go further in the phone through the speaker enclosure?

orbit3r said:
well i actually bought it only a week ago so its under warranty but i dont think they will do anything except charge me for a new speaker after i say a drop of coke hit it and killed it
so spraying the speaker it self with some water may clean out that sugar stuff?
the water doesent go further in the phone through the speaker enclosure?
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Your phone will be water resistant to mild water exposure most of the time. But that isn't guaranteed and if water somehow gets into your phone it won't be covered under warranty. Unpressurized water shouldn't go through the speaker but if your phone is damaged or the case is loose, it could seep around the speaker. So be gentle with water. It's questionable whether water will remove the Coke residue and restore the speaker but worth a try if you are cautious.
If it doesn't work or you simply don't wish to try, then make a warranty claim. Samsung may fix it for free if you are lucky. Or they may charge you for the repair if they figure that bathing in Coke is negligent. But your warranty should remain intact even if you end up with a $75 repair because they decide that Coke repairs aren't covered.
Good luck
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fffft said:
Your phone is water resistant to occasional water exposure, not water proof.
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Samsung GALAXY S5 is IP67 Certified:
6: Dust tight No ingress of dust; complete protection against contact (dust tight)
7: Immersion up to 1 m Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).
You can use it in a pool or on the beach without problems.

zorrigas said:
You can use it in a pool or on the beach without problems.
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This is very bad advice. The IEC Standard 60529 IP67 rating is for fresh water, not salt water that you may find at the beach. Nor does it rate any protection against chlorine found in most pools which is a known corrosive to most rubber seals. The rating also limited in depth and exposure time e.g. only to 1 meter, which is less than most pools and seashores.
Aside from all of those caveats, the rating simiply does not mean that your phone is waterproof in any way. It means that your phone, in perfect shape, is resistant to shallow immersion in fresh water for a limited time. Routinely subjecting a $600 phone to water is foolish. Over time most people drop phones, parts may wear or a owner may not completely seal the battery door which can quickly lead to catastrophic water damage.
Being water resistant is a big plus and will save a lot of us. But it is not an iron clad guarantee of anything anyone foolish enough to routinely tempt fate is likely to find that out the hard way. In particular there is no assurance that your phone will survive repeated exposure to salt water or chlorine in pools. Or if it falls down to the bottom of a pool that is more than a meter deep. And yes, there is a big difference between 1 meter and two, three or four meters.
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fffft said:
Your phone will be water resistant to mild water exposure most of the time. But that isn't guaranteed and if water somehow gets into your phone it won't be covered under warranty. Unpressurized water shouldn't go through the speaker but if your phone is damaged or the case is loose, it could seep around the speaker. So be gentle with water. It's questionable whether water will remove the Coke residue and restore the speaker but worth a try if you are cautious.
If it doesn't work or you simply don't wish to try, then make a warranty claim. Samsung may fix it for free if you are lucky. Or they may charge you for the repair if they figure that bathing in Coke is negligent. But your warranty should remain intact even if you end up with a $75 repair because they decide that Coke repairs aren't covered.
Good luck
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i gave it to a samsung store and they didnt even ask questions
got a call today to go pick it up tomorow i guess i was lucky
asked the guy if the phones fine and he said that if i didnt get call before from the tech dep. then its all good as new
i hope not to see a 100$ bill tomorow

"Moisture detected"

I took an underwater photo this morning and put the phone away (S7E). 4 hours later I plugged it into the wall (fast charger) for a top-up and the phone popped up an error message "moisture detected in charging port.." and the phone won't charge.
Is this a safeguard? I will try charging again in a few hours, but curious if anyone else observed this so far..

Pop it in some rice as a precaution maybe?
Sent from my Nexus 6P using Tapatalk

I have read somewhere it's like a kill switch in charging port should be fine after a while

Sounds like a very sensible safeguard to me. Regardless of how waterproof the phone is, the charging port has to be exposed at least partly until the contacts hit the seal. If there is moisture on those exposed contacts, it could result in a short and issues. Take a hair dryer to the port for 30 seconds and try again.

Tried the hair dryer and no go, phone won't charge. No more error message. I will try after a while and see if its different. Between buyer's remorse, warranty and my jump insurance, I am not worried about it.
But it is annoying for a water resistant / IP68 phone to act up after its first 30 seconds of exposure to water. Having to find a hair dryer or box of rice each time I get it wet defeats the point of IP68 frankly.
Anyway, more to come.

Perhaps when the error has been displayed, it trips a flag which stops it from charging for a set time, even if it's able to.
You can always go down the wireless charging route. Whilst it's not allowed to charge via the cable, that's bound to work. No good if you don't have a wireless charger mind, but I suspect most people with one of these will get one eventually.

Good to know they have a safety-switch i guess

xxaarraa said:
Tried the hair dryer and no go, phone won't charge. No more error message. I will try after a while and see if its different. Between buyer's remorse, warranty and my jump insurance, I am not worried about it.
But it is annoying for a water resistant / IP68 phone to act up after its first 30 seconds of exposure to water. Having to find a hair dryer or box of rice each time I get it wet defeats the point of IP68 frankly.
Anyway, more to come.
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Wireless charging
But after I dunked mine during the podcast I had it charging within an hour and never saw the alert.

I actually had this issue without the phone being wet. I bought a 10 ft USB cable for my living room to run behind my couch to the end table so I can charge my phone in my living room if needed and not have it visible. Long story short when I plugged it in to the third party cable, it said there's moisture and won't charge.
Anyone else having third party USB cable issues?
Works fine with the Samsung cable.

Good to know it has a safeguard.
I will still avoid getting it in water even tho the phone is IP68 rated. mainly because I watched a Youtube video that suggested that the sound goes much quieter when it has been submerged. Also, a website suggested the warranty does not cover water damage, which imo is stupid for a phone that's been advertised as being waterproof.

CuBz90 said:
Good to know it has a safeguard.
I will still avoid getting it in water even tho the phone is IP68 rated. mainly because I watched a Youtube video that suggested that the sound goes much quieter when it has been submerged. Also, a website suggested the warranty does not cover water damage, which imo is stupid for a phone that's been advertised as being waterproof.
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That happened to my Sony Z3C, advertised almost like it was a submarine but after some splashes it stopped working. Only then I've found warranty didn't cover it, tho it was Sony's ads that lead to the problem.

It's advertised as water resistant, not waterproof. I'll bet that submerging it in water will void the warranty because there's no way to prove how long it was submerged or to what depth.
It's a protection feature in case something goes wrong, it's not meant to be used underwater as a camera. A little common sense and a quick read of the warranty would tell you that. Insurance may cover it, but a warranty won't.

Damn. I was looking forward to swimming with my s7
Sent from my SM-N920W8 using Tapatalk

jmm22 said:
It's advertised as water resistant, not waterproof. I'll bet that submerging it in water will void the warranty because there's no way to prove how long it was submerged or to what depth.
It's a protection feature in case something goes wrong, it's not meant to be used underwater as a camera. A little common sense and a quick read of the warranty would tell you that. Insurance may cover it, but a warranty won't.
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You are wrong - Samsung specifically says it is IP68 certified which means: First number: 6 - Dust tight - No ingress of dust; complete protection against contact (dust tight) Second number: 8 - Immersion beyond 1 m - The equipment is suitable for continuous immersion in water under conditions which shall be specified by the manufacturer. However, with certain types of equipment, it can mean that water can enter but only in such a manner that it produces no harmful effects. Test duration: continuous immersion in water
Depth specified by manufacturer, generally up to 3 m
Source

jmm22 said:
It's advertised as water resistant, not waterproof. I'll bet that submerging it in water will void the warranty because there's no way to prove how long it was submerged or to what depth.
It's a protection feature in case something goes wrong, it's not meant to be used underwater as a camera. A little common sense and a quick read of the warranty would tell you that. Insurance may cover it, but a warranty won't.
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You're thinking of the S5. The S7 is IP68 which is waterproof up to a certain depth, Samsung state this depth is up to 1.5m for up to 30mins. That's waterproof. Samsung also had one on display in a fountain to advertise this.
EDIT: I guess I was wrong. Thanks jimm22

Toss3 said:
You are wrong - Samsung specifically says it is IP68 certified which means: First number: 6 - Dust tight - No ingress of dust; complete protection against contact (dust tight) Second number: 8 - Immersion beyond 1 m - The equipment is suitable for continuous immersion in water under conditions which shall be specified by the manufacturer. However, with certain types of equipment, it can mean that water can enter but only in such a manner that it produces no harmful effects.Test duration: continuous immersion in water
Depth specified by manufacturer, generally up to 3 m
Source
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No, you don't understand what resistant and proof mean. Waterproof means that is can stay in water indefinitely and at any depth, water resistant means it will remain waterproof for a certain amount of time at a certain pressure (depth). The IP68 rating on phones is water resistance, not truly waterproof. The designation just confuses people who don't bother reading because they title it inaccurately. There's many forums online that explain this.
Please show me where Samsung said that consumers can use the phone underwater and while swimming?
EDIT: I'll help, look at moisture protection 8 (http://www.cnet.com/how-to/water-dust-resistance-ratings-in-gadgets-explained/) it is for accidental submersion and splashing. It is not waterproof and meant to be used underwater. It's accident protection, not an actual usage feature. The whole idea of "waterproof" is marketing, not fact. Anyone who reads up about IP68 knows this.
A device needs to be 50M water resistant before you ever swim with it. The IP68 isn't even close.

I'd imagine they would want to test for shorts before allowing the full current. Just brainstorming, but an easy way to do this would be to run a voltage test across different pins and detect any drops or jumps. If there is an unexpected change, prevent charging. This would explain why the extra long cables might trip the warning.
Also, it is probably possibly to submerge the phone and not get the ports or speakers wet. With holes that small, you're very likely to get air trapped air bubbles. If you want to really test it, submerge the phone and give it a few vigorous shakes to dislodge the bubbles.

jmm22 said:
It's advertised as water resistant, not waterproof. I'll bet that submerging it in water will void the warranty because there's no way to prove how long it was submerged or to what depth.
It's a protection feature in case something goes wrong, it's not meant to be used underwater as a camera. A little common sense and a quick read of the warranty would tell you that. Insurance may cover it, but a warranty won't.
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I am not really interested in pedantic arguments over what waterproof really means - I have expensive watches and fully aware of what 'proof' and 'resistant' really mean. IP68 means I can dunk it in a few inches of water for 10 seconds for a quick photo. Period. Tmobile posted an underwater unboxing video and Samsung made a big deal about the phone "being sealed from the inside" so customers are well within their rights to expect the phone to hold up to 10 seconds in a puddle.
In other news.... phone now charges. But won't fast charge, only regular charge. I will give it a few more hours to determine if fast charge is working again. I am not sure if the phone is sophisticated enough to switch to a 'safe mode' and not allow charging for a certain amount of time after moisture is detected, or if it's just slowly waking back up without any software fail safes. I've been using it this entire time so its working like champ, issue limited to charging.

jmm22 said:
No, you don't understand what resistant and proof mean. Waterproof means that is can stay in water indefinitely and at any depth, water resistant means it will remain waterproof for a certain amount of time at a certain pressure (depth). The IP68 rating on phones is water resistance, not truly waterproof. The designation just confuses people who don't bother reading because they title it inaccurately. There's many forums online that explain this.
Please show me where Samsung said that consumers can use the phone underwater and while swimming?
EDIT: I'll help, look at moisture protection 8 (http://www.cnet.com/how-to/water-dust-resistance-ratings-in-gadgets-explained/) it is for accidental submersion and splashing. It is not waterproof and meant to be used underwater. It's accident protection, not an actual usage feature. The whole idea of "waterproof" is marketing, not fact. Anyone who reads up about IP68 knows this.
A device needs to be 50M water resistant before you ever swim with it. The IP68 isn't even close.
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Interesting. Well, now I know.

CuBz90 said:
Also, a website suggested the warranty does not cover water damage, which imo is stupid for a phone that's been advertised as being waterproof.
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That won't fly in Europe for sure. If they try to really pull that they gonna get sued by customer protection agencies in no time.

Using a waterproof phone

(ALERT: Dumb question coming up!)
Hi,
So I've made my switch from iPhone 6 to S8 and have never used a waterproof phone before.
I wanted to ask if there any precautions to take (and avoid electrocution).
For instance, plugging headphones or chargers (both wires and wireless) just after getting it soaked. Or is it good to go?

It will give you a warning if there's moisture in the ports. Usually blowing excess moisture out (kinda like blowing the cartridge of a Gameboy game) and waiting a few minutes will let it dry out sufficiently enough for use. As far as I know, this works for the usb port, not sure about the headphone jack though. I can only assume that would be the case. Regardless, you'll be physically safe.

Correction, this phone is NOT waterproof. It is water & dust resistant rated at IP68. Meaning it is water resistant up to 1.5 meters of water for 30 minutes.
So you should not go swimming with it in your pocket or driving trips in the ocean or you will have a expensive paper weight.

nappent said:
Correction, this phone is NOT waterproof. It is water & dust resistant rated at IP68. Meaning it is water resistant up to 1.5 meters of water for 30 minutes.
So you should not go swimming with it in your pocket or driving trips in the ocean or you will have a expensive paper weight.
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So what you just said is that you can go into 4 feet of underwater for no more then 30 mins and it will be waterproof.
https://www.youtube.com/watch?v=5WXWwaBUEG8 for proof of what they mean.

Taking it in water will still trigger the water detecting stickers and could affect warranty. At least that was the case with the S7.

nappent said:
Correction, this phone is NOT waterproof. It is water & dust resistant rated at IP68. Meaning it is water resistant up to 1.5 meters of water for 30 minutes.
So you should not go swimming with it in your pocket or driving trips in the ocean or you will have a expensive paper weight.
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Click to collapse
+1. It's a convenience feature, in case of accidental splash or drop into a sink or something. It's not for taking underwater selfies as Samsung's advertisers may imply.

Last year Sony ran their whole Xeperia Campaign showing the phone under water and being used under water etc.
Soon after they had to put a disclaimer out saying do not use in water!
It's all a marketing trick. When these phones are tested they are not powered on and in use at the labs.
It's common sense really, Electricity & Water do not mix well.

The Root said:
Taking it in water will still trigger the water detecting stickers and could affect warranty. At least that was the case with the S7.
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The water damage stickers are located inside the sim slot, and the sim slot has a water sealing gasket around it, so submerging in water would not trigger the damage sticker. If water were to seep in beyond the gaskets, then the sticker would be triggered.

Mysticales said:
So what you just said is that you can go into 4 feet of underwater for no more then 30 mins and it will be waterproof.
https://www.youtube.com/watch?v=5WXWwaBUEG8 for proof of what they mean.
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I'm sure you are just messing around, but no, still incorrect. Water resistance to 4 feet for 30 mins.
Water resistance is not the same as waterproof. In fact very few things are waterproof.
Water-resistant: able to resist the penetration of water to some degree but not entirely.
Waterproof: impervious to water.
Source: http://www.hzo.com/waterresistant-waterrepellent-waterproof-whats-difference/

abdullaha said:
The water damage stickers are located inside the sim slot, and the sim slot has a water sealing gasket around it, so submerging in water would not trigger the damage sticker. If water were to seep in beyond the gaskets, then the sticker would be triggered.
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Did they get rid of the ones that used to be in the headphone jack?

The Root said:
Did they get rid of the ones that used to be in the headphone jack?
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I just got my plus today, and I cannot see it through the headphone jack.

Waterproof question after test on new phone?

Hello all,
Quick question, got my new S8 unlocked from bestbuy yesterday and have been testing the phone for issues, redtint, bluetooth wifi etc. Tested the waterproofness in my sink with no soap, no high pressure or anything and i notice after i dried the phone off there was a bit of water oozing from around the rear camera cutout. After i dried off the phone i shook it to help water out of the ports and thats when i noticed some water oozing from around the cutout. Not behind the glass. The phone works fine and so does the camera.
I just want to make sure this is normal for this phone. Obviously the speaker/charge port/head phone jack fill with water and dry out. Hoping someone can tell me if their phone does the same thing?
I came from the S5 which has a worse water rating and i did nothing different then i have been doing for the last 3 years on a monthly biases to my S5. And i wanted to test waterproofness quick in case this phone had bad seals!!!
Thanks

dpelletier said:
Hoping someone can tell me if their phone does the same thing?
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Can't tell you, i'm not brave enough to test the phone like that. The phone is water resistant, not waterproof.

The same thing happend with my Samsung Galaxy s8 after I got it wet. There was a little bit of water oozing out from around the camera cutout, and I also did not observe any issues after that. I think its just water getting trapped under and/or around the metal ring. I've seen it happen a couple of times, and I am sure that if there was an opportunity for water to get inside the housing then it would have done so by now. I would still be careful, as the phone is only water resistant.

a stupid question about under water.

Hello, I have s8 g950f.. its second handed, I don't know the first hand if he got it under the water, so I have a simple question, do you think it would harm my device if I get it under water? It's original phone not any clone. I am afraid to get it under water, might could be destroyed.

if you have the same imei inside the phone and on the back of the phone it should be ok

phone is water resistant not water proof. Its mean you can use it on rain but not under water. That my opinion

zelenko said:
phone is water resistant not water proof. Its mean you can use it on rain but not under water. That my opinion
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Someone told me he test it under the pool and it was working.

StonebridgeGr said:
Someone told me he test it under the pool and it was working.
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Maybe, i dont want a risk. Better buy some waterproof case.

Ok to use under water but not deeper than 5 feet under.
Sent from my SM-G950F using Tapatalk

Again ip68 is a joke. It is not a major standard. It says water resistant not proof.
And form of water pressure can be ingressed into usb or speakers. In my opinion a good safety of rain but no more. Plus the dreaded moisture detected in the usb port warning