I took an underwater photo this morning and put the phone away (S7E). 4 hours later I plugged it into the wall (fast charger) for a top-up and the phone popped up an error message "moisture detected in charging port.." and the phone won't charge.
Is this a safeguard? I will try charging again in a few hours, but curious if anyone else observed this so far..
Pop it in some rice as a precaution maybe?
Sent from my Nexus 6P using Tapatalk
I have read somewhere it's like a kill switch in charging port should be fine after a while
Sounds like a very sensible safeguard to me. Regardless of how waterproof the phone is, the charging port has to be exposed at least partly until the contacts hit the seal. If there is moisture on those exposed contacts, it could result in a short and issues. Take a hair dryer to the port for 30 seconds and try again.
Tried the hair dryer and no go, phone won't charge. No more error message. I will try after a while and see if its different. Between buyer's remorse, warranty and my jump insurance, I am not worried about it.
But it is annoying for a water resistant / IP68 phone to act up after its first 30 seconds of exposure to water. Having to find a hair dryer or box of rice each time I get it wet defeats the point of IP68 frankly.
Anyway, more to come.
Perhaps when the error has been displayed, it trips a flag which stops it from charging for a set time, even if it's able to.
You can always go down the wireless charging route. Whilst it's not allowed to charge via the cable, that's bound to work. No good if you don't have a wireless charger mind, but I suspect most people with one of these will get one eventually.
Good to know they have a safety-switch i guess
xxaarraa said:
Tried the hair dryer and no go, phone won't charge. No more error message. I will try after a while and see if its different. Between buyer's remorse, warranty and my jump insurance, I am not worried about it.
But it is annoying for a water resistant / IP68 phone to act up after its first 30 seconds of exposure to water. Having to find a hair dryer or box of rice each time I get it wet defeats the point of IP68 frankly.
Anyway, more to come.
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Wireless charging
But after I dunked mine during the podcast I had it charging within an hour and never saw the alert.
I actually had this issue without the phone being wet. I bought a 10 ft USB cable for my living room to run behind my couch to the end table so I can charge my phone in my living room if needed and not have it visible. Long story short when I plugged it in to the third party cable, it said there's moisture and won't charge.
Anyone else having third party USB cable issues?
Works fine with the Samsung cable.
Good to know it has a safeguard.
I will still avoid getting it in water even tho the phone is IP68 rated. mainly because I watched a Youtube video that suggested that the sound goes much quieter when it has been submerged. Also, a website suggested the warranty does not cover water damage, which imo is stupid for a phone that's been advertised as being waterproof.
CuBz90 said:
Good to know it has a safeguard.
I will still avoid getting it in water even tho the phone is IP68 rated. mainly because I watched a Youtube video that suggested that the sound goes much quieter when it has been submerged. Also, a website suggested the warranty does not cover water damage, which imo is stupid for a phone that's been advertised as being waterproof.
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That happened to my Sony Z3C, advertised almost like it was a submarine but after some splashes it stopped working. Only then I've found warranty didn't cover it, tho it was Sony's ads that lead to the problem.
It's advertised as water resistant, not waterproof. I'll bet that submerging it in water will void the warranty because there's no way to prove how long it was submerged or to what depth.
It's a protection feature in case something goes wrong, it's not meant to be used underwater as a camera. A little common sense and a quick read of the warranty would tell you that. Insurance may cover it, but a warranty won't.
Damn. I was looking forward to swimming with my s7
Sent from my SM-N920W8 using Tapatalk
jmm22 said:
It's advertised as water resistant, not waterproof. I'll bet that submerging it in water will void the warranty because there's no way to prove how long it was submerged or to what depth.
It's a protection feature in case something goes wrong, it's not meant to be used underwater as a camera. A little common sense and a quick read of the warranty would tell you that. Insurance may cover it, but a warranty won't.
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You are wrong - Samsung specifically says it is IP68 certified which means: First number: 6 - Dust tight - No ingress of dust; complete protection against contact (dust tight) Second number: 8 - Immersion beyond 1 m - The equipment is suitable for continuous immersion in water under conditions which shall be specified by the manufacturer. However, with certain types of equipment, it can mean that water can enter but only in such a manner that it produces no harmful effects. Test duration: continuous immersion in water
Depth specified by manufacturer, generally up to 3 m
Source
jmm22 said:
It's advertised as water resistant, not waterproof. I'll bet that submerging it in water will void the warranty because there's no way to prove how long it was submerged or to what depth.
It's a protection feature in case something goes wrong, it's not meant to be used underwater as a camera. A little common sense and a quick read of the warranty would tell you that. Insurance may cover it, but a warranty won't.
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You're thinking of the S5. The S7 is IP68 which is waterproof up to a certain depth, Samsung state this depth is up to 1.5m for up to 30mins. That's waterproof. Samsung also had one on display in a fountain to advertise this.
EDIT: I guess I was wrong. Thanks jimm22
Toss3 said:
You are wrong - Samsung specifically says it is IP68 certified which means: First number: 6 - Dust tight - No ingress of dust; complete protection against contact (dust tight) Second number: 8 - Immersion beyond 1 m - The equipment is suitable for continuous immersion in water under conditions which shall be specified by the manufacturer. However, with certain types of equipment, it can mean that water can enter but only in such a manner that it produces no harmful effects.Test duration: continuous immersion in water
Depth specified by manufacturer, generally up to 3 m
Source
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No, you don't understand what resistant and proof mean. Waterproof means that is can stay in water indefinitely and at any depth, water resistant means it will remain waterproof for a certain amount of time at a certain pressure (depth). The IP68 rating on phones is water resistance, not truly waterproof. The designation just confuses people who don't bother reading because they title it inaccurately. There's many forums online that explain this.
Please show me where Samsung said that consumers can use the phone underwater and while swimming?
EDIT: I'll help, look at moisture protection 8 (http://www.cnet.com/how-to/water-dust-resistance-ratings-in-gadgets-explained/) it is for accidental submersion and splashing. It is not waterproof and meant to be used underwater. It's accident protection, not an actual usage feature. The whole idea of "waterproof" is marketing, not fact. Anyone who reads up about IP68 knows this.
A device needs to be 50M water resistant before you ever swim with it. The IP68 isn't even close.
I'd imagine they would want to test for shorts before allowing the full current. Just brainstorming, but an easy way to do this would be to run a voltage test across different pins and detect any drops or jumps. If there is an unexpected change, prevent charging. This would explain why the extra long cables might trip the warning.
Also, it is probably possibly to submerge the phone and not get the ports or speakers wet. With holes that small, you're very likely to get air trapped air bubbles. If you want to really test it, submerge the phone and give it a few vigorous shakes to dislodge the bubbles.
jmm22 said:
It's advertised as water resistant, not waterproof. I'll bet that submerging it in water will void the warranty because there's no way to prove how long it was submerged or to what depth.
It's a protection feature in case something goes wrong, it's not meant to be used underwater as a camera. A little common sense and a quick read of the warranty would tell you that. Insurance may cover it, but a warranty won't.
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I am not really interested in pedantic arguments over what waterproof really means - I have expensive watches and fully aware of what 'proof' and 'resistant' really mean. IP68 means I can dunk it in a few inches of water for 10 seconds for a quick photo. Period. Tmobile posted an underwater unboxing video and Samsung made a big deal about the phone "being sealed from the inside" so customers are well within their rights to expect the phone to hold up to 10 seconds in a puddle.
In other news.... phone now charges. But won't fast charge, only regular charge. I will give it a few more hours to determine if fast charge is working again. I am not sure if the phone is sophisticated enough to switch to a 'safe mode' and not allow charging for a certain amount of time after moisture is detected, or if it's just slowly waking back up without any software fail safes. I've been using it this entire time so its working like champ, issue limited to charging.
jmm22 said:
No, you don't understand what resistant and proof mean. Waterproof means that is can stay in water indefinitely and at any depth, water resistant means it will remain waterproof for a certain amount of time at a certain pressure (depth). The IP68 rating on phones is water resistance, not truly waterproof. The designation just confuses people who don't bother reading because they title it inaccurately. There's many forums online that explain this.
Please show me where Samsung said that consumers can use the phone underwater and while swimming?
EDIT: I'll help, look at moisture protection 8 (http://www.cnet.com/how-to/water-dust-resistance-ratings-in-gadgets-explained/) it is for accidental submersion and splashing. It is not waterproof and meant to be used underwater. It's accident protection, not an actual usage feature. The whole idea of "waterproof" is marketing, not fact. Anyone who reads up about IP68 knows this.
A device needs to be 50M water resistant before you ever swim with it. The IP68 isn't even close.
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Interesting. Well, now I know.
CuBz90 said:
Also, a website suggested the warranty does not cover water damage, which imo is stupid for a phone that's been advertised as being waterproof.
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That won't fly in Europe for sure. If they try to really pull that they gonna get sued by customer protection agencies in no time.
Related
This is a difficult post to write.
I fear Sony is going to ride the whirlwind regarding their advertising campaign in relation to this water resistant mobile.
How many of us have read posts and even professional reviews that refer to this mobile as "Water proof", Sony do NOT make this claim BUT the way they advertise the Z is going to cause problems for them in the very near future.
Such campaigns need to be aimed at Mr and Mrs average. By that I mean average customers who don't always think or really understand the true capabilities of this mobile. How many of you, the reader of this very article, have read the blurb that came with the Z? See what I mean?
The phone is designed to withstand what could be referred to as accidental contact with some water. The phone is certainly not, I repeat NOT water proof and the fact Sony shows the mobile being submerged in a glass of still water only make the general public see the phone as water proof. I am not going to bore you with the difference between water resistant and water proof. VERY few things man made are in fact water proof. My fear is some customers will be mislead into thinking they can use the phone while swimming or in a sauna, taking a shower when this is clearly not what Sony wanted to convey. There is a difference in placing the Z in a glass of still water for thirty minutes and placing it in a shower or even moving it around in a bath.
I can again but write the idea is that this phone is to a very small degree water resistant to accidental minor contact with water eg rain or steam in a bathroom, accidental contact should be the key here.
It will not be long before we hear of or read reports of customers being furious with Sony for not replacing their Z when the customer has taken it swimming with them! Already on this very forum there are posters who deliberately have taken their mobile into the shower or the bath to use? I have absolutely no idea why one would desire to do that but do understand human behaviour in trying or testing the phone out.
Sony should have been an awful lot more careful with their advertising. I think it perhaps wiser to have had a person answering the phone in the rain making it clear the phone is, to a given standard, water resistant, rather than immersing the phone deliberately into still water .
Remember still water at a depth of one metre is totally different in water pressure by moving an object through water at even half that depth.
Though I am enjoying the Sony experience I for one will not be 'testing' the mobile by deliberately submerging my phone in water, I see the water resistance characteristics as a plus against small water accidents, rain, and nothing more. To those who expect more PLEASE do study the small print regarding the standards used to asses the mobile and grade it as water resistant. You will be surprised just how non water proof the Z is.
Rather reminds me of the absurd scenarios we saw when Gorilla glass was introduced to mobiles . No end of Youtube clips by mentally challenged individuals dropping them on the floor, hitting them with hammers and even driving over them in cars? Gorilla glass made no such claims.
Must hastily add I am NOT criticising the Z, I like the mobile, I am suggesting Sony may have mistakenly mislead the consumer into thinking the mobile is something it is not. Their error but the consumer may well pay the price?
I hope you are enjoying the Z as much as I am.
Kind regards.
I don't think it will be their fault. They state very clearly in their documents, webpage and their product brochures that the Xperia Z is IP55/57, which even a cursory Google search will show that it will either withstand, water-wise:
IPX5 - Water jets
Water projected by a nozzle (6.3 mm) against enclosure from any direction shall have no harmful effects.
Test duration: at least 3 minutes
Water volume: 12.5 litres per minute
Pressure: 30 kPa at distance of 3 m
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or
IPX7 - Immersion up to 1 m
Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).
Test duration: 30 minutes
Immersion at depth of at least 1 m measured at bottom of device, and at least 15 cm measured at top of device
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Click to collapse
I think you're mistaken over what the water resistance means. First, I don't really see how the classifications above are warranted as "accidental contact", given the test durations. You can drop your phone in the toilet bowl and it will be perfectly fine, water-wise. Using it in a shower or bath will not cause any problems either, since it conforms to IPX5/7. Immersing your phone deliberately into still water is perfectly fine, as per IPX7. I don't think any reasonable consumer will buy the device without even wondering what IP55/57 is, yet you're wondering yourself without checking what IPX5/7 really means at all. Perhaps *you* should study what the water resistance means.
source: http://en.wikipedia.org/wiki/IP_Code, and http://www.ce-mag.com/archive/06/ARG/bisenius.htm
Sony advertised the Z with live models in a shower using the Z. Sony only warned against salty water. As long you close the ports and don't exceed the 30 mins, you'll be fine in the shower or the swimming pool.
Sent from my C6603 using xda premium
pandaball said:
I don't think it will be their fault. They state very clearly in their documents, webpage and their product brochures that the Xperia Z is IP55/57, which even a cursory Google search will show that it will either withstand, water-wise:
or
I think you're mistaken over what the water resistance means. First, I don't really see how the classifications above are warranted as "accidental contact", given the test durations. You can drop your phone in the toilet bowl and it will be perfectly fine, water-wise. Using it in a shower or bath will not cause any problems either, since it conforms to IPX5/7. Immersing your phone deliberately into still water is perfectly fine, as per IPX7. I don't think any reasonable consumer will buy the device without even wondering what IP55/57 is, yet you're wondering yourself without checking what IPX5/7 really means at all. Perhaps *you* should study what the water resistance means.
source: http://en.wikipedia.org/wiki/IP_Code, and http://www.ce-mag.com/archive/06/ARG/bisenius.htm
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Hi,
Thanks for the reply.
I am well aware of what constitutes water resistance and the codification system used by Sony on this occasion. My post was one aimed at prevention and not to criticise the reader or the Xperia Z.
As you can see the post below yours is by a member here who mentions it is fine to swim with this mobile? I am not going to bore you with the dangers of taking this phone swimming, I merely wished to help and support, perhaps even prevent, some owners from causing themselves difficulties.
I am pleased you have read the small print and studied the mobiles realistic water resistance policy. Perhaps this small debate may encourage others to do the same.:good:
Again many thanks for the reply,
Kind regards.
How about go and acro S? Are they water proof, or also water resistant?
Ryland Johnson said:
As you can see the post below yours is by a member here who mentions it is fine to swim with this mobile?.
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I hope you don't take my post as rude or anything - and it is not directed to you.
Sony provides all the specification you need. There's even a cossed-out picture of a swimming man with a phone in his hand on the first page of instructions manual... they clearly say what the phone will resist and what it won't resist. What you can do with it, or where you can take it. Basically, if you open your manual it says:
It CAN be submerged to 1m for 30 minutes
It WILL survive low pressure splashes of water
NO salt water, sea water etc as it might damage the covers
Covers MUST be closed firmly for anything above to apply
What's more to ask ? It basically covers it all...
And no, it's not resistant to "accidental" contact with water. You can actually submerge the phone, take a shower with it ( done it few times ) or leave it in the aquarium for 30 minutes. As long as you closed the covers, didn't exceed 30 minutes or 1 meter requirement, and didn't splash it with high-pressure - your phone will not die, that's what IP certificate guarantees. You can't swim with it in the pool because of the chlorine - as Sony clearly said, salt or any chemicals in the water might break the rubber seals.
What i'm trying to say is: if somebody is too lazy to take a look at the manual, read the IP specifications etc. I don't think Sony should actually care about that. You can't "baby-proof" everything. Read, learn, understand - don't "just assume".
Good thread though, if it'll make people read and learn - i'm all thumbs up
Akiainavas said:
I hope you don't take my post as rude or anything - and it is not directed to you.
Sony provides all the specification you need. There's even a cossed-out picture of a swimming man with a phone in his hand on the first page of instructions manual... they clearly say what the phone will resist and what it won't resist. What you can do with it, or where you can take it. Basically, if you open your manual it says:
It CAN be submerged to 1m for 30 minutes
It WILL survive low pressure splashes of water
NO salt water, sea water etc as it might damage the covers
Covers MUST be closed firmly for anything above to apply
What's more to ask ? It basically covers it all...
And no, it's not resistant to "accidental" contact with water. You can actually submerge the phone, take a shower with it ( done it few times ) or leave it in the aquarium for 30 minutes. As long as you closed the covers, didn't exceed 30 minutes or 1 meter requirement, and didn't splash it with high-pressure - your phone will not die, that's what IP certificate guarantees. You can't swim with it in the pool because of the chlorine - as Sony clearly said, salt or any chemicals in the water might break the rubber seals.
What i'm trying to say is: if somebody is too lazy to take a look at the manual, read the IP specifications etc. I don't think Sony should actually care about that. You can't "baby-proof" everything. Read, learn, understand - don't "just assume".
Good thread though, if it'll make people read and learn - i'm all thumbs up
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Hi,
Thanks for the reply. We are indeed on the same page.
I really don't want my initial post to be taken out of context. I am not criticising the Z, I own one. I am suggesting Sony may well have shot themselves in the foot regarding their publicity. Not every purchaser of this mobile will understand the intention of Sony manufacturing a water resistant phone. I dislike them even using the term water resistant as it is such a highly subjective term.
Water proof is less subjective. Water proof means what it says water will not enter. I can't think of a man made device that is water proof. I am not saying they don't exist I am merely saying I don't know of any.
Back to water resistance. May I take a liberty and side track this thread? I mean no confrontation by doing so. Take a look at the following.
.................................................................................................................
"Watches are often classified by watch manufacturers by their degree of water resistance which, due to the absence of official classification standards, roughly translates to the following (1 metre ≈ 3.29 feet):[5]
Water resistance rating Suitability Remarks
Water Resistant 3 ATM or 30 m Suitable for everyday use. Splash/rain resistant. NOT suitable for showering, bathing, swimming, snorkelling, water related work and fishing. NOT suitable for diving.
Water Resistant 5 ATM or 50 m Suitable for swimming, white water rafting, non-snorkelling water related work, and fishing. NOT suitable for diving.
Water Resistant 10 ATM or 100 m Suitable for recreational surfing, swimming, snorkelling, sailing and water sports. NOT suitable for diving.
Water Resistant 20 ATM or 200 m Suitable for professional marine activity, serious surface water sports and skin diving. Suitable for skin diving.
Diver's 100 m Minimum ISO standard (ISO 6425) for scuba diving at depths NOT suitable for saturation diving. Diver's 100 m and 150 m watches are generally old(er) watches.
Diver's 200 m or 300 m Suitable for scuba diving at depths NOT suitable for saturation diving. Typical ratings for contemporary diver's watches.
Diver's 300+ m for mixed-gas diving Suitable for saturation diving (helium enriched environment). Watches designed for mixed-gas diving will have the DIVER’S WATCH L M FOR MIXED-GAS DIVING additional marking to point this out.
Manufacturers water resistance classifications are interpretations and are not part of any ISO standard definition."
.............................................................................................................................
In terms of a wrist watch this means a watch rated at 30M! is NOT suitable to even use in the shower? Take a look at the above attachment to see what an awful situation customers are in when we purchase a wrist watch. To me water resistant to 1ATM means just that, water will not enter said watch unless I take the watch below that depth...No no, not at all in terms of our wrist watches it means nothing of the sort. In fact a watch suitable for swimming has to have a rating of 50M that's over 160 feet! In real terms I have no idea how the watch industry gets away with their water resistant ratings. I will go further. Even within the industry different brands use different criteria!
Back to the Xperia Z. Still water has totally different properties to moving water. Pressure changes in accordance with not only depth but movement or flow of water across the device surfaces.
Now lets take the scenario of John Doe who thinks his Z is water proof and takes it swimming, water gets in, can you imagine the potential problems we would have as customers trying to convince the local Sony dealer we didn't take it sub aqua diving?
Now IF Sony had used a different advertising approach and shown a person using the Z in the rain or some such accidental situation we would have understood a lot better the phones realistic capabilities. The phone is not supposed to be used in water I suggest what Sony where trying to do was show this mobile can take an accidental spill or wet hands will not damage it nor perhaps the accidental dropping of it into the bath tub?
Hey. My objective has been achieved. I have started a debate and if that debate prevents a customer from making a genuine mistake I would be most satisfied. I wished I had known the watch criteria before I ruined a 10,000euro watch 20 years ago IN the shower!:crying:
I get you. Watches are a completely different thing - most of them are advertised as "water resistant" or "water proof" to XXATM - but there's always a small little detail - most of them are NOT IP certified.
IP "Ingress Protection" certificate states the device has been tested to resist water's ingress up to certified conditions ( which in case of XZ are 1m of depth, 30 minutes of duration and low pressure ). I had some water resistant watches as well - one of them died - but none of them had the IP certificate, all this ATM water resistance rubbish was just empty advertising used by the manufacturer
But where did you see Sony advertising Xperia Z for swimming ? I only remember them showing you can pour water onto it to clean the dust and use it in the rain.
There was a case of shower use advertisement, but remember that it was T-Mobile who organised that, not Sony. I really don't know if Sony has ever advertised or recommended the use of XZ on the pool/while swimming.
PS. Sorry about your watch
rudoska said:
How about go and acro S? Are they water proof, or also water resistant?
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Thank you for the question.
I am afraid I can't give you an answer?:silly: I know there are certain industrial mobile phones that are rated with a water resistance of say 10M. They are not generally available to the public though. I also cant think to what end such a phone would be used? Certainly not for diving etc
I don't know of any such device that would claim to be "water proof". Water proof means water proof under all conditions and circumstances. Not even the most advanced deep sea search submersible make such a claim. A mobile phone? Why would one need such a mobile? I cant think how it would be useable nor functional.
I am not qualified to help you really with your valid question. Maybe another poster could give you a knowledge based qualified answer?
Kind regards.
Akiainavas said:
I get you. Watches are a completely different thing - most of them are advertised as "water resistant" or "water proof" to XXATM - but there's always a small little detail - most of them are NOT IP certified.
IP "Ingress Protection" certificate states the device has been tested to resist water's ingress up to certified conditions ( which in case of XZ are 1m of depth, 30 minutes of duration and low pressure ). I had some water resistant watches as well - one of them died - but none of them had the IP certificate, all this ATM water resistance rubbish was just empty advertising used by the manufacturer
But where did you see Sony advertising Xperia Z for swimming ? I only remember them showing you can pour water onto it to clean the dust and use it in the rain.
There was a case of shower use advertisement, but remember that it was T-Mobile who organised that, not Sony. I really don't know if Sony has ever advertised or recommended the use of XZ on the pool/while swimming.
PS. Sorry about your watch
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Hiya,
Thank you for your commiserations regarding my watch. it was indeed a steep and expensive learning lesson-curve
I have NOT seen Sony advertise the use of the XZ for swimming. I have mentioned swimming in response to other posters comments only.
I have managed to write in one line what I am trying to convey. Sony has produced a mobile that is not adverse to accidental water contact but it is not an industrial phone specifically designed to come into contact with water? I guess domestic use V commercial use?
The adverts I have seen have been of the XZ sitting in a small bowl of water. With respect to us all I still think this will pass the wrong message to some users and that may prove expensive. I guess only time will tell.
Kind regards.
I don't think it passes the wrong message at all. Right from launch, the XZ has clearly been advertised and marketed as IP57 resistant - and in every review I recall seeing, IP57 has been clearly explained. I'm even fairly sure it was explained on the display case in the local Carphone Warehouse too.
You say you don't know any man made product that is waterproof. How about a submarine?
That's one of the main reasons this phone only has the IP57 rating - to acheive the next level of water resistance (IP58) it must be able to withstand 'long term immersion to a specified pressure'. I would imagine someone fairly high up at Sony decided that it wouldn't be worth the extra time and effort to pressure test it for 24 hours at 100m, for example.
I've seen lots of videos already of people using the XZ video camera under water while swimming, and it works perfectly.
No doubt someone with more money than sense will decide to see just how deep it can be taken, and for how long. It won't be me though. I'm quite happy knowing I can safely use it with wet hands and if it's dirty, wipe it clean in the washing up bowl!
parapaul said:
I don't think it passes the wrong message at all. Right from launch, the XZ has clearly been advertised and marketed as IP57 resistant - and in every review I recall seeing, IP57 has been clearly explained. I'm even fairly sure it was explained on the display case in the local Carphone Warehouse too.
You say you don't know any man made product that is waterproof. How about a submarine?
That's one of the main reasons this phone only has the IP57 rating - to acheive the next level of water resistance (IP58) it must be able to withstand 'long term immersion to a specified pressure'. I would imagine someone fairly high up at Sony decided that it wouldn't be worth the extra time and effort to pressure test it for 24 hours at 100m, for example.
I've seen lots of videos already of people using the XZ video camera under water while swimming, and it works perfectly.
No doubt someone with more money than sense will decide to see just how deep it can be taken, and for how long. It won't be me though. I'm quite happy knowing I can safely use it with wet hands and if it's dirty, wipe it clean in the washing up bowl!
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Your final paragraph describes my sentiments exactly.
Unfortunately your reference to submarines being "water proof" is incorrect. A submarine is water resistant to a given depth depending on the hull design etc. Take any known submarine past its water resistant depth and it WILL implode like an eggshell. This is a classic example of water proof verses water resistant. They are not one and the same.
My other point regarding your kind reply would be to mention that you, being of sound mind and body, understand and accept the limitations of the XZ. You are not going to test the glass with a lump hammer as shown on Youtube nor test to see just how far one could take the mobile under water until the inevitable occurred, you also understand the IP system of test measurements and codes. So many of the public will not even read the literature given with the phone. Unfortunately manufacturers simply have to explain in the simplest of languages exactly what a given device can and cannot do to protect their customers and themselves
Just one other point to mention. With regard water resistant it must also be understood that water temperature will also play a large part in the equation. The body of the XZ is not excluded from temperature change. Come to mention it there are so many variable and parameters when debating this its the main reason I started this post. With all the respect I have for Sony and admiration for the XZ I do think its campaign of advertising the XZ as water resistant may back fire on Sony. It will be interesting to read the various forums over the coming months just to see who does what to 'test' their phone. We can bet there will be some dandies!
Thanks for the reply,
My best to you and yours.
IP-55 and IP-57 are well described in the IP Code Breakdown. You can shower with it, submerge it in upto 1m of water for 30 minutes (perhaps more but that's not guaranteed) and it protects against dust ingress but is not dust tight. That's it and that's what Sony markets. People who do not read the manual on this deserve a dead phone to be absolutely honest with you.
Sent from my C6603 using xda premium
Even diving watches are water resistant not water proof
My watch clearly says WR200 so water resistant to 200 meters
So there will NEVER be a water proof phone!
The main thing is most water damage to phones is accidental. ie dropping it in the toilet. Taking it in the bathroom. Getting caught in the rain
For most people they can go about normal life and not worry about this type of accidental damage
Sent from my C6603 using xda premium
searley said:
Even diving watches are water resistant not water proof
My watch clearly says WR200 so water resistant to 200 meters
So there will NEVER be a water proof phone!
The main thing is most water damage to phones is accidental. ie dropping it in the toilet. Taking it in the bathroom. Getting caught in the rain
For most people they can go about normal life and not worry about this type of accidental damage
Sent from my C6603 using xda premium
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Click to collapse
Hiya,
I sincerely don't wish to upset you. If you read my post #7 you will see the watch you think can be taken to depths of 200m in fact cannot.
I know, don't tell me about it. Its a scandal and another one of those best kept secrets until you find your beloved watch has water inside it and the manufacturer tells you its your own fault. Don't set me off The watch you own is suitable for skin diving not sub aqua diving!
Back on topic, I agree entirely with your post. "For most people they can go about normal life and not worry about this type of accidental damage"
Bingo and Amen to that.
Regards.
Who gives a bloody crap. A glass is water proof unless you break it. This phone is water proof until it's not.
Why get hung up over nonsense. I've had my phone is all sorts of crap and it's still going and it's still water resistant or water proof so who gives a damn.
I'd risk the phone in the sea too as I very much doubt a quick dunk in sea water will do any damage to it but if it did who cares, I didn't follow the instructions in the manual which everyone can read.
Something is water proof until it's not. Resistant means it survives water getting in or resists it, proof means water doesn't get in or hurt it, at least in my eyes, it's the same blooming thing.
Close down this stupid thread.
biffsmash said:
Who gives a bloody crap. A glass is water proof unless you break it. This phone is water proof until it's not.
Why get hung up over nonsense. I've had my phone is all sorts of crap and it's still going and it's still water resistant or water proof so who gives a damn.
I'd risk the phone in the sea too as I very much doubt a quick dunk in sea water will do any damage to it but if it did who cares, I didn't follow the instructions in the manual which everyone can read.
Something is water proof until it's not. Resistant means it survives water getting in or resists it, proof means water doesn't get in or hurt it, at least in my eyes, it's the same blooming thing.
Close down this stupid thread.
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Click to collapse
You appear to be ending this thread with the same ignorance you began it. Congratulations to you Sir .:good: Your attitude speaks volumes...I am pleased to write that most people will respect their phone and DO care about it. If you look after your tools they will look after you. It is EXACTLY your gung-ho attitude that prompted me to write this short article in the first place.
Not that you care but as a BTW sea water will damage the mobile as will the chemicals used in a swimming pool.
Wise up and respect your phone. What truly peeves me with people like you is not only don't you deserve to own such a nice device BUT when you damage it you will shout the loudest from the roof tops what a crap mobile it is.....
If you dislike the thread avoid it. It was written with genuine concern for genuine owners and has produced some decent debate, that is what a forum is for.
Behave yourself :fingers-crossed:
I'm not afraid of it being water damaged, as if it happens I will just go back and buy a new one (with a different colour to mix it up:laugh.
I have tested it in the sink, submerged it several times, used it in the shower etc.
If it had failed very early on, I would maybe second-guess another purchase of the same phone again.
Make no mistake though, my 5 inch lump sleeps on feathers and does not get tossed around at all.
Not a dust particle nor scratch on it
People who have to open their pockets very wide to obtain one will most likely be a bit more cautious about water exposure.
The outright lazy ones who don't want to involve themselves and just thinks that everybody else should "take care of it" (you know the type)
are always the loudest crybaby.
biffsmash said:
Who gives a bloody crap. A glass is water proof unless you break it. This phone is water proof until it's not.
Why get hung up over nonsense. I've had my phone is all sorts of crap and it's still going and it's still water resistant or water proof so who gives a damn.
I'd risk the phone in the sea too as I very much doubt a quick dunk in sea water will do any damage to it but if it did who cares, I didn't follow the instructions in the manual which everyone can read.
Something is water proof until it's not. Resistant means it survives water getting in or resists it, proof means water doesn't get in or hurt it, at least in my eyes, it's the same blooming thing.
Close down this stupid thread.
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Click to collapse
I strongly suggest that you take your attitude down a few notches... This thread has more purpose and reason at being in the General area than about half of the other ones currently open. It is a discussion about the device's hardware.
As for the OP's post, his point, which I believe was widely missed by many people who have replied here, was that the way in which the phone is marketed to people will lead them to think that the phone is "indestructible" of sorts. The intent of this is not to raise the flag on Sony having advertised the phone as such, but rather to try and raise awareness on those who took the message in a way not intended and now think that they are holding a bullet proof 5 inch shield, which is impervious to everything. Don't believe me? Just look at this video (around time marker 5:23)
http://www.youtube.com/watch?v=crgzS4F_nZA
The Sony employee himself throwing the device to the floor... did anyone mention the fact that the device has mechanical impact resistance level 0? (aka it does not protect against mechanical impacts).
I digress, the point of this thread (I think) is not to blame Sony per se or even to discuss the various parameters that revolve around water resistance. It is about being aware about the fact that taking the device for a swim is likely not a good idea and that the "rugged" features of the phone are for the "oh crap!" type of situations...
jm2c
Edit: To illustrate the above...
http://forum.xda-developers.com/showthread.php?t=2226481
Edit2: The chemical/salt water attacks are bad for the seals. Salt water is not magically going to permeate through the screen. The little rubber things in the caps will get corroded right away with salt (unless, of course they are thoroughly cleaned immediately). This is why swimming in the ocean is not recommended. More than likely Chlorine will have a similar (and much faster) effect of these seals (depending on what elastomer is used for the seals (it might be a polyacrylate or FEPM based on poor sea water compatibility)
I haven't seen any product ever stated as "water-proof", even watches. Ones rated for 200m depths still say "water-resistant" up to 200m (from what I have seen). Consumer laws are pretty tight in Australia so maybe marketing terms have to be adjusted though.
I haven't once seen Sony use anything but water resistant to describe it. Nor have they shown footage exaggerating or misleading it's water resistance.
If people are too stupid to distinguish the difference between the terms for them selves, and use a little common sense, then perhaps they shouldn't have a "smart" phone
Regarding the swimming thing, a telco here put out a video of their rep "falling" into a pool and demonstrated that the phone will be ok. Then went on to use the phone proving that yes it was fine. So if you accidentally jumped in with it would it be fine? Most likely. Should you deliberately do swimming with it? Absolutely not. Most pools are well over 1m depth so straight off the bat it shouldn't be in there
I'm very disappointed at the moment. I currently have a Z3 Compact, whose waterproofing disclaimer stated:
*The Xperia Z3 is waterproof and protected against dust as long as you follow a few simple instructions: all ports and attached covers are firmly closed; you can’t take the phone deeper than 1.5m of water and for longer than 30 minutes; and the water should be fresh water. Casual use in chlorinated pools is permitted provided it’s rinsed in fresh water afterwards. No seawater and no salt water pools. Abuse and improper use of device will invalidate warranty. The phone has an Ingress Protection rating of IP65 and IP68.
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Click to collapse
Now however, on the Z5 Premium official page, the disclaimer states:
**** The Xperia Z5 Premium is waterproof and protected against dust, so don’t worry if you get caught in the rain or want to wash off dirt under a tap, but remember: all ports and attached covers should be firmly closed. You should not put the device completely underwater or expose it to seawater, salt water, chlorinated water or liquids such as drinks. Abuse and improper use of device will invalidate warranty. The device has Ingress Protection rating IP65/68.
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Click to collapse
What they're describing is a water-resistant phone, not waterproof. I'd like to ask Sony if it was really worth it to put the usb port outside the flap and lose the possibility to use the phone underwater like I always did.
I feel like this may be erroneous. They list the device on the specs page as IP65 AND IP68. These two certifications, I do not believe, we incorrectly placed. They are putting a strong emphasis on how their device is IP6x certified, and I doubt they'd be lying about this haha.
xNiNELiVES said:
I feel like this may be erroneous. They list the device on the specs page as IP65 AND IP68. These two certifications, I do not believe, we incorrectly placed. They are putting a strong emphasis on how their device is IP6x certified, and I doubt they'd be lying about this haha.
Click to expand...
Click to collapse
It's indeed IP65/68 certified, yet they tell you not to submerge the phone. They're practically saying "you want to submerge it? theoretically the phone should survive the dunk, practically if it dies we're not gonna cover with our warranty"
So I'm assuming Sony just changed their view of returns based on water damage. Do you think the phone is physically less capable of resisting water?
xNiNELiVES said:
So I'm assuming Sony just changed their view of returns based on water damage. Do you think the phone is physically less capable of resisting water?
Click to expand...
Click to collapse
It's just a warranty policy chance
Sent from my D6503 using XDA Free mobile app
http://www.androidauthority.com/xperia-z5-no-underwater-641502/
I swear this guy just looked on here a couple of hours ago and made an article out of this.
No, the source of the story is from Xperia Blog, who posted it yesterday. Not sure why the OP didn't reference it.
Well it is understandable why they did it. Sometimes consumer try to abused it. I think sealed flaps is better in seeping the water inside the phone.
Sent from my D6503 using XDA Free mobile app
Aripex said:
No, the source of the story is from Xperia Blog, who posted it yesterday. Not sure why the OP didn't reference it.
Click to expand...
Click to collapse
I wasn't aware of that
well i think all Sony meant is you can't drop your phone in water with corrosive agents like salt or chemical products, but i mean, it's common sense, taking photos in the ocean would destroy usb ports or obstruct the speakers or whatever
They probably did it for warranty purposes. I was just testing out my Z3's water proofread and it ended up getting water in the device. Luckily they replaced the phone still. This new statement will probably reduce the number of warranty claims they have to deal with due to water damage.
Sent from my D6603 using Tapatalk
I remember sony losing a legal case around their waterproof claims, since then they have been changing their claims to suit the outcome of that lawsuit.
I'm sorry i don't have a link.
Technically the device is equally waterproof as any previous version (in the sense that all requirements for the IP certification have been met or exceeded)
Yeah they change it so when somebody splashes into the pool from jump board from some heights (which pressure might push the rubber clip too much around the port), they can get away from the claim.
The essence of the device is still the same, only that the USB port is open now and no rubber port mechanism to protect it.
So people just need to take care to not charge the phone straight from water (they should dry it first) and, a proper usage (slow enter) underwater (pool) should be doable.
Regardless of Sony's disclaimer, the phone is rated at ip65/ ip68. That's all what matters.
Sent from my E6853 using Tapatalk
hansip87 said:
Yeah they change it so when somebody splashes into the pool from jump board from some heights (which pressure might push the rubber clip too much around the port), they can get away from the claim.
The essence of the device is still the same, only that the USB port is open now and no rubber port mechanism to protect it.
So people just need to take care to not charge the phone straight from water (they should dry it first) and, a proper usage (slow enter) underwater (pool) should be doable.
Click to expand...
Click to collapse
i think i've seen a video of an underwater test (or to be more precise, a dr pepper under-soda test) where, after submerging the phone in the pop, the OP was able to charge it right away without even having the USB port dried out.
Lawliet918 said:
i think i've seen a video of an underwater test (or to be more precise, a dr pepper under-soda test) where, after submerging the phone in the pop, the OP was able to charge it right away without even having the USB port dried out.
Click to expand...
Click to collapse
Well that might be doable but just never play water and electricity i say better safe than sorry.
This weekend I was at Disney Land hotel resort spending about 6 hours total I'm the pool and hot tub.
The whole time I was taking pictures movies inside the pool, under water and just using it like I would my gopro. Only difference is that touch won't work.. So video recording is a bit tricky.
Otherwise. I'm thoroughly impressed. I had the phone in my pocket while swimming in 6ft deep sections. In my pocket when sitting in the HOT TUB.
I even have a crack on the back glass.
Enjoy your phone in the pool this summer!!!
Interesting, mine got condensation in front and rear cam + volume up stoped working, after 1 picture underwater.... got new mbo and they said it should now work as manufacturer declared, now I'm afraid to try it again
I could've sworn I saw videos of the S7 allowing touch underwater.
Sent from my SM-G930T using Tapatalk
I took an underwater slow mo video of me releasing a Trout after catching him yesterday. Underwater recording is tricky but it's still cool As hell. Speaker was muffled but once I blew out the water it was perfect no issues so far.
Having said that I was nervous dunking my €680 euro phone into water ?
Sent from my SM-G930F using XDA-Developers mobile app
seanie2322 said:
I took an underwater slow mo video of me releasing a Trout after catching him yesterday. Underwater recording is tricky but it's still cool As hell. Speaker was muffled but once I blew out the water it was perfect no issues so far.
Having said that I was nervous dunking my €680 euro phone into water
Sent from my SM-G930F using XDA-Developers mobile app
Click to expand...
Click to collapse
upload video pls this is with s5 https://www.youtube.com/watch?v=cA185_uT02g
You do know that Samsung doesn't warranty water damage, nor market the phone as an underwater camera? So you take a risk every time you dunk it underwater on purpose.
meyerweb said:
You do know that Samsung doesn't warranty water damage, nor market the phone as an underwater camera? So you take a risk every time you dunk it underwater on purpose.
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Click to collapse
Agreed but the phone has an IP68 certificate and is stated to be water resistant at a depth of 1.5m for 30mins. I've seen multiple youtube videos with this phone in pools and underwater videos. I won't be dunking it in water everyday of the week however it's nice to be able to do every now and then.
Sent from my SM-G930F using XDA-Developers mobile app
meyerweb said:
You do know that Samsung doesn't warranty water damage, nor market the phone as an underwater camera? So you take a risk every time you dunk it underwater on purpose.
Click to expand...
Click to collapse
This is NOT true. They repaired my S7 after I submerged it and i got condensation under rear and front cam and volum + stoped working. Told them he was submerged, water got in from sim/sd card tray ( was full of water when I opened it ) and sticker was RED, they replaced my MBO and told me they WILL ACCEPT WARRANTY for water damage as long mobile itself isn't damaged.
seanie2322 said:
Agreed but the phone has an IP68 certificate and is stated to be water resistant at a depth of 1.5m for 30mins. I've seen multiple youtube videos with this phone in pools and underwater videos. I won't be dunking it in water everyday of the week however it's nice to be able to do every now and then.
Sent from my SM-G930F using XDA-Developers mobile app
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There are also multiple posts from people who took their phone into swimming pools, the sink, etc. and found water in their phones or outright failures (see comment below for one). Why take a chance?
NeoDJW said:
This is NOT true. They repaired my S7 after I submerged it and i got condensation under rear and front cam and volum + stoped working. Told them he was submerged, water got in from sim/sd card tray ( was full of water when I opened it ) and sticker was RED, they replaced my MBO and told me they WILL ACCEPT WARRANTY for water damage as long mobile itself isn't damaged.
Click to expand...
Click to collapse
You're lucky. I suggest you actually READ the warranty that came in the box with your phone. In the U.S. at least, it specifically excludes water damage. Do you believe what Samsung's lawyers wrote?
meyerweb said:
There are also multiple posts from people who took their phone into swimming pools, the sink, etc. and found water in their phones or outright failures (see comment below for one). Why take a chance?
You're lucky. I suggest you actually READ the warranty that came in the box with your phone. In the U.S. at least, it specifically excludes water damage. Do you believe what Samsung's lawyers wrote?
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Then its bs, cuz tmobile made unboxing video in pool
Show me.. Quote where it says it will void water damage from being under water. I call BS.
Yes there are cases where people have gotten their phone to leak. But I'd guess that it's manufacturing defect. Not by design.b IPX rating test is no joke. I work for medical comapny that had to constantly test products for IPX rating and it's pretty harsh.
Also no way they can deny warranty from water damage..
Not only from point of they're selling the product ad IPX68 rating, but also from public humiliation for what.. To save a few cases of phone warranty claims vs millions sold?
It makes ZERO marketing sense for Samsung to refuse the claim.
meyerweb said:
You're lucky. I suggest you actually READ the warranty that came in the box with your phone. In the U.S. at least, it specifically excludes water damage. Do you believe what Samsung's lawyers wrote?
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Click to collapse
In the U.S., maybe. But in the EU the warranty will most likely cover as consumer laws is far stronger compared to the U.S..
This is a quote from the "Read First" section of the European user manuel:
Maintaining water and dust resistance
Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.
• Do not immerse the device in water deeper than 1.5 m and keep it submerged for more
than 30 minutes.
• Do not expose the device to water moving with force.
• If the device is exposed to clean water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, rinse it with clean water and dry it thoroughly with a
clean, soft cloth. If you do not follow these instructions, the device’s performance and
appearance may be affected.
• If the device has been immersed in water or the microphone, speaker, or receiver is
wet, sound may not be heard clearly during a call. Wipe the device with a dry cloth or dry
it thoroughly before using it.
• The touchscreen and other features may not work properly if the device is used in water.
• Your device has been tested in a controlled environment and certified to be water and
dust-resistant in specific situations (meets requirements of classification IP68 as
described by the international standard IEC 60529-Degrees of Protection provided
by Enclosures [IP Code]; test conditions: 15-35°C, 86-106 kPa, 1.5 metre, 30 minutes).
Despite this classification, it is still possible for your device to be damaged in certain
situations.
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It clearly states that the device is capable of being submerge.
Long live EU
I have a question, it seems both LG and Samsung say they won't warranty the phone for water damage even though its supposed to be waterproof for up to 30 minutes or whatever. But if its waterproof and falls in water and gets damaged, would't that qualify as a defective phone?
I've been dying to get a waterproof phone as it is just easier when I'm in the pool with the kids and can keep the phone near by, in the jacuzzi etc, but does no good if the phone could be defective out of the box and the companies won't cover it.
It's not waterproof, it's water resistant. That's why they won't warranty for water damage.
Gesendet von meinem SM-G955F mit Tapatalk
The below is a quote from a Samsung PDF I just found on their site about the S7 series. Clearly they are made to survive being dropped in water same as the s8. But what if I or you or anyone else gets the one that isn't completely sealed?
"The Samsung Galaxy S7 and S7 edge devices
have been certified to an IP68 rating. The Samsung Galaxy S7 and S7 edge are built to do
more, in more places. With an IP68 rating, they’re water resistant to a maximum depth of 1.5m
for up to 30 minutes, and are protected from dust, dirt and sand - all without the need for extra
caps or covers. Now there’s less to worry about. You can enjoy more freedom to explore, stay
connected, and capture the adventure."
Nota-joke : I'm wondering if OEMs are not just anticipating people who would daily wash their phone with soap (detergent)...
oF2pks said:
Nota-joke : I'm wondering if OEMs are not just anticipating people who would daily wash their phone with soap (detergent)...
Click to expand...
Click to collapse
**** we're not supposed to do that now???
I have a Sony that's IP68 and this has always been a perplexing question. Sony changed their warranty terms a couple of years ago to make it worthless. If water intrudes through the port seals, then it must be user error. But what if the seals are defective?
I don't blame them for not warranty water proof. You can only go so deep in the water for this phone and there is no proof of how far the person put it
My son was watching the sexy Sax man video in the tub last night underwater on the s8+... No problems at all but wifi starts having trouble while in the water lol
Don't worry about if if you have insurance, enjoy.. I'm ready to take off the case as well to enjoy the phone ad the designers intended..
If you want to live in fear and not enjoy the device go right ahead.. But life life.. Its only a phone.
Sincere11105 said:
I don't blame them for not warranty water proof. You can only go so deep in the water for this phone and there is no proof of how far the person put it
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Exactly, they'd just open the floodgates for all sorts of dubious claims.
Just be sensible. It's not like Samsung are just making it up, it's rated by an independent body. You'll be fine with it next to the pool, just don't start putting it in salt water (or chlorine?) or going deep sea diving with it.
nope
robl45 said:
I have a question, it seems both LG and Samsung say they won't warranty the phone for water damage even though its supposed to be waterproof for up to 30 minutes or whatever. But if its waterproof and falls in water and gets damaged, would't that qualify as a defective phone?
I've been dying to get a waterproof phone as it is just easier when I'm in the pool with the kids and can keep the phone near by, in the jacuzzi etc, but does no good if the phone could be defective out of the box and the companies won't cover it.
Click to expand...
Click to collapse
I fixed phones for Samsung and I can tell you, liquid damage does not fall under the warranty. Even if the phone is in perfect state.
They even make commercials with people jumping in a pool with an S8, but I wouldn't risk it if it's not insured.
I am talking mainly about S7 and S7 edge here because there are more S7 owners. But that one also has a water resistant label on it. Yet I always had to charge people for it. Not sure about the S8. Most S8 with liquid damage I fixed had cracked screens. They did seem more protected on the inside and thicker tapes.
Biggest thing I tell people is just because it is dont mean you have to...
Think about repeated water contact on the usb ports I dont care all metals will eventually oxidize or corrode which will lead to usb problems at minimum..I have a rubber plug in mine as I live in a near 6 months out of the year winter area means loads of salt and snow or moisture....
The whole idea rite now of water resistant phone is basically if you get soaked in the rain or somethin you phone is not destroyed...
1.5 m means standing water...No showers no pool showers are jets of pressurized water and can compromise the water seals...
Most swimming pools public at least are more than 1.5 meters deep.....
Why risk a 5 6 7 hundred dollar device to Go swimming or stuff like that...
*Galaxy S8 and S8+ are rated IP68, meaning they were tested to be resistant to dust and up to 1.5 meters of water for 30 minutes.
As advertised on there website.
My S8 fell into a bowl of cold fresh water about 5 inches deep for about 5 seconds, now its stopped working and Samsung telling me manufacture warranty is void for liquid damage.
My Note 8 had a few dead pixels in bottom left corner. I sent in for warranty repair (11 months old). The phone has never been near water. I got phone back from service center with a water damage note saying warranty was void. Its a Standard Samsung reply to void all warranty claims. They included a photo of a mother board with my IMI number hand written on it. In my experience tearing down older phones the IMI number is clearly labeled on the Motherboard which it wasn't in the case of the photo sent to me.
I expect dead pixels on the screens are going to be a big warranty Item for Samsung and they are trying to mitigate using the water damage clause. I will never by a Samsung product again.
S8 plus water resistance issue
I m the owner of an s8 plus and Samsung says that the phone comes with ip68 and my question is since I was in water park and after coming from water my phone's display got colour damage there is not even a single dent in screen or in the phone but when I do the brightness low the phone start's becoming like rainbow and now I'm in the service centre of the Samsung and know they are saying the warranty of of ip68 is only stands for 1 year
Lavikacher said:
I m the owner of an s8 plus and Samsung says that the phone comes with ip68 and my question is since I was in water park and after coming from water my phone's display got colour damage there is not even a single dent in screen or in the phone but when I do the brightness low the phone start's becoming like rainbow and now I'm in the service centre of the Samsung and know they are saying the warranty of of ip68 is only stands for 1 year
Click to expand...
Click to collapse
Samsung does not cover water damage. The phones warranty is only 1 year salt and pool water are devastating to the seals. Samsung is being sued in Australia over this on the s10
I was taking a shower today and had to take an important phone call and then I got this message "Check port: Moisture has been detected in your charger/USB port. Make sure it is completely dry before charging your device. Drying the port may take some time."
I immediately started trying to get any water out of the port and also used a hair dryer to dry it up completely but the message still didn't go away.
I haven't tried charging it yet because I'm worried, to be honest.
Does anyone have any advice on this matter? I have about 84% battery left so I'm good till tomorrow, I hope!
taken from 1st google page
"this is what i did by a freak chance and it seems to be working in the mean time.
1. plug in your s8 to the charger (you will be notified that there is moisture detected)
2. restart your s8 (make sure not to remove the charging cable)
3. make sure it shows how long until full charge.
4. You have by successfully by passed the moisture error."
Also someone said that only rebooting your device solve the issue
Thanks for your post, mate.
Those instructions are only to try and fool the device into removing the message, I just wanted to know what the best way to actually completely dry it was, and I believe using a hairdryer may have been the answer because the message just went away on its own about 45 minutes or so after I posted this.
I had that for a while (and I don't even take my phone into the bathroom when I take a shower) and it wouldn't charge except on wireless charge. Came back eventually and I solved it by getting a warranty replacement.
Scrub out the charge port with a toothbrush real good first if it comes to that.
Just leave it to dry and the message goes away.
I can't imagine plugging it into a charger, as recommend above, would be a good idea but what do I know...
IDan1109 said:
taken from 1st google page
"this is what i did by a freak chance and it seems to be working in the mean time.
1. plug in your s8 to the charger (you will be notified that there is moisture detected)
2. restart your s8 (make sure not to remove the charging cable)
3. make sure it shows how long until full charge.
4. You have by successfully by passed the moisture error."
Also someone said that only rebooting your device solve the issue
Click to expand...
Click to collapse
I have done it in the past and it works... Just make sure that there isn't any water in the port. After that just plug in your S8, reboot and don't unplug it until it's full charged, after that the message will disappear.
joe3681 said:
I had that for a while (and I don't even take my phone into the bathroom when I take a shower) and it wouldn't charge except on wireless charge. Came back eventually and I solved it by getting a warranty replacement.
Scrub out the charge port with a toothbrush real good first if it comes to that.
Click to expand...
Click to collapse
Thats how I am I take it in the BR but place it under my towel and dry clothes
My whole take on it is just because a device is water resistant...
The ip rating is as described
The important thing to note, however, is that the IP rating of the device does not make it resistant to all and any kind of liquid. Pressurised water can easily breach the water resistance seal of the handset and seep inside it thereby damaging the internals. Similarly, salt/sea water is a strict no-no. Do NOT take your Galaxy S8 with you to the beach for swimming thinking nothing will happen. Sea water can cause a lot of damage to water resistant devices. If you do end up dropping your Galaxy S8 in salt/sea water, quickly take it out and even if it is working fine, wash it thoroughly with fresh water and then dry it properly. If you spill any other liquid on your Galaxy S8, do the same thing.
Just because it can be submersed. The shower is Technically a jet of pressurized water which can breach the seals on it
As for your warranty you are lucky cause Somewhere it stated sammy will not warranty "water damage" Realated faults
But it is still fun to know i can take a call in the shower keep it on the shelf away from the jets and It could be ok but over extended time corrosion will catch up to it
On a side note I have seen rubber plugs type b and c that can also keep moisture out of it I was thinking on mine to do a small dab of dielectric grease as I live in a wet salty environment through the winter
TheMadScientist said:
Thats how I am I take it in the BR but place it under my towel and dry clothes
My whole take on it is just because a device is water resistant...
The ip rating is as described
The important thing to note, however, is that the IP rating of the device does not make it resistant to all and any kind of liquid. Pressurised water can easily breach the water resistance seal of the handset and seep inside it thereby damaging the internals. Similarly, salt/sea water is a strict no-no. Do NOT take your Galaxy S8 with you to the beach for swimming thinking nothing will happen. Sea water can cause a lot of damage to water resistant devices. If you do end up dropping your Galaxy S8 in salt/sea water, quickly take it out and even if it is working fine, wash it thoroughly with fresh water and then dry it properly. If you spill any other liquid on your Galaxy S8, do the same thing.
Just because it can be submersed. The shower is Technically a jet of pressurized water which can breach the seals on it
As for your warranty you are lucky cause Somewhere it stated sammy will not warranty "water damage" Realated faults
But it is still fun to know i can take a call in the shower keep it on the shelf away from the jets and It could be ok but over extended time corrosion will catch up to it
On a side note I have seen rubber plugs type b and c that can also keep moisture out of it I was thinking on mine to do a small dab of dielectric grease as I live in a wet salty environment through the winter
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If you get this error and your water sensors are still white, not tripped, they'll warranty it. I did somehow have some green scale built up but I scrubbed it all off with a toothbrush and compressed air.
joe3681 said:
If you get this error and your water sensors are still white, not tripped, they'll warranty it. I did somehow have some green scale built up but I scrubbed it all off with a toothbrush and compressed air.
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Rite on didnt think about the strips not bein tripped
Just leave it to dry and the message goes away.
you dont have to actually dry it up just wait it will go away itself if not just blow in the port a little the water will come out easily. jesus! trust your phones a little!
Alex_2000 said:
you dont have to actually dry it up just wait it will go away itself if not just blow in the port a little the water will come out easily. jesus! trust your phones a little!
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This is probably one of the worst things you can do.
If you do not dry it up.
It can corrode and or oxidize in the port and
If you blow it out. You then pressurize the water, which IP rating for this device is at no pressure other than standing water..
Which means you risk blowing water into the device.....
I recommend you read up on this before damaging your own device to water...:good:
I have like 2 weeks with moist detection, is there any way i can get rid of that warning?
Another user here with this warning.
I tried almost everything to "dry the moisture" in the port.
- Letting it dry for hours
- Compressed Air
- Tweezers
- Hot Air Station at 160C
Absolutely unnecessary sensor. I almost threw the phone into pieces, several times.
If someone wants to charge their phone wet, it's their responsibility.
I'm absolutely sure mine's dry and I am searching for a way to disable this sensor forever. My phone is rooted, so it shouldn't be a issue getting into system files.