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This is a difficult post to write.
I fear Sony is going to ride the whirlwind regarding their advertising campaign in relation to this water resistant mobile.
How many of us have read posts and even professional reviews that refer to this mobile as "Water proof", Sony do NOT make this claim BUT the way they advertise the Z is going to cause problems for them in the very near future.
Such campaigns need to be aimed at Mr and Mrs average. By that I mean average customers who don't always think or really understand the true capabilities of this mobile. How many of you, the reader of this very article, have read the blurb that came with the Z? See what I mean?
The phone is designed to withstand what could be referred to as accidental contact with some water. The phone is certainly not, I repeat NOT water proof and the fact Sony shows the mobile being submerged in a glass of still water only make the general public see the phone as water proof. I am not going to bore you with the difference between water resistant and water proof. VERY few things man made are in fact water proof. My fear is some customers will be mislead into thinking they can use the phone while swimming or in a sauna, taking a shower when this is clearly not what Sony wanted to convey. There is a difference in placing the Z in a glass of still water for thirty minutes and placing it in a shower or even moving it around in a bath.
I can again but write the idea is that this phone is to a very small degree water resistant to accidental minor contact with water eg rain or steam in a bathroom, accidental contact should be the key here.
It will not be long before we hear of or read reports of customers being furious with Sony for not replacing their Z when the customer has taken it swimming with them! Already on this very forum there are posters who deliberately have taken their mobile into the shower or the bath to use? I have absolutely no idea why one would desire to do that but do understand human behaviour in trying or testing the phone out.
Sony should have been an awful lot more careful with their advertising. I think it perhaps wiser to have had a person answering the phone in the rain making it clear the phone is, to a given standard, water resistant, rather than immersing the phone deliberately into still water .
Remember still water at a depth of one metre is totally different in water pressure by moving an object through water at even half that depth.
Though I am enjoying the Sony experience I for one will not be 'testing' the mobile by deliberately submerging my phone in water, I see the water resistance characteristics as a plus against small water accidents, rain, and nothing more. To those who expect more PLEASE do study the small print regarding the standards used to asses the mobile and grade it as water resistant. You will be surprised just how non water proof the Z is.
Rather reminds me of the absurd scenarios we saw when Gorilla glass was introduced to mobiles . No end of Youtube clips by mentally challenged individuals dropping them on the floor, hitting them with hammers and even driving over them in cars? Gorilla glass made no such claims.
Must hastily add I am NOT criticising the Z, I like the mobile, I am suggesting Sony may have mistakenly mislead the consumer into thinking the mobile is something it is not. Their error but the consumer may well pay the price?
I hope you are enjoying the Z as much as I am.
Kind regards.
I don't think it will be their fault. They state very clearly in their documents, webpage and their product brochures that the Xperia Z is IP55/57, which even a cursory Google search will show that it will either withstand, water-wise:
IPX5 - Water jets
Water projected by a nozzle (6.3 mm) against enclosure from any direction shall have no harmful effects.
Test duration: at least 3 minutes
Water volume: 12.5 litres per minute
Pressure: 30 kPa at distance of 3 m
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or
IPX7 - Immersion up to 1 m
Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).
Test duration: 30 minutes
Immersion at depth of at least 1 m measured at bottom of device, and at least 15 cm measured at top of device
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I think you're mistaken over what the water resistance means. First, I don't really see how the classifications above are warranted as "accidental contact", given the test durations. You can drop your phone in the toilet bowl and it will be perfectly fine, water-wise. Using it in a shower or bath will not cause any problems either, since it conforms to IPX5/7. Immersing your phone deliberately into still water is perfectly fine, as per IPX7. I don't think any reasonable consumer will buy the device without even wondering what IP55/57 is, yet you're wondering yourself without checking what IPX5/7 really means at all. Perhaps *you* should study what the water resistance means.
source: http://en.wikipedia.org/wiki/IP_Code, and http://www.ce-mag.com/archive/06/ARG/bisenius.htm
Sony advertised the Z with live models in a shower using the Z. Sony only warned against salty water. As long you close the ports and don't exceed the 30 mins, you'll be fine in the shower or the swimming pool.
Sent from my C6603 using xda premium
pandaball said:
I don't think it will be their fault. They state very clearly in their documents, webpage and their product brochures that the Xperia Z is IP55/57, which even a cursory Google search will show that it will either withstand, water-wise:
or
I think you're mistaken over what the water resistance means. First, I don't really see how the classifications above are warranted as "accidental contact", given the test durations. You can drop your phone in the toilet bowl and it will be perfectly fine, water-wise. Using it in a shower or bath will not cause any problems either, since it conforms to IPX5/7. Immersing your phone deliberately into still water is perfectly fine, as per IPX7. I don't think any reasonable consumer will buy the device without even wondering what IP55/57 is, yet you're wondering yourself without checking what IPX5/7 really means at all. Perhaps *you* should study what the water resistance means.
source: http://en.wikipedia.org/wiki/IP_Code, and http://www.ce-mag.com/archive/06/ARG/bisenius.htm
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Hi,
Thanks for the reply.
I am well aware of what constitutes water resistance and the codification system used by Sony on this occasion. My post was one aimed at prevention and not to criticise the reader or the Xperia Z.
As you can see the post below yours is by a member here who mentions it is fine to swim with this mobile? I am not going to bore you with the dangers of taking this phone swimming, I merely wished to help and support, perhaps even prevent, some owners from causing themselves difficulties.
I am pleased you have read the small print and studied the mobiles realistic water resistance policy. Perhaps this small debate may encourage others to do the same.:good:
Again many thanks for the reply,
Kind regards.
How about go and acro S? Are they water proof, or also water resistant?
Ryland Johnson said:
As you can see the post below yours is by a member here who mentions it is fine to swim with this mobile?.
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I hope you don't take my post as rude or anything - and it is not directed to you.
Sony provides all the specification you need. There's even a cossed-out picture of a swimming man with a phone in his hand on the first page of instructions manual... they clearly say what the phone will resist and what it won't resist. What you can do with it, or where you can take it. Basically, if you open your manual it says:
It CAN be submerged to 1m for 30 minutes
It WILL survive low pressure splashes of water
NO salt water, sea water etc as it might damage the covers
Covers MUST be closed firmly for anything above to apply
What's more to ask ? It basically covers it all...
And no, it's not resistant to "accidental" contact with water. You can actually submerge the phone, take a shower with it ( done it few times ) or leave it in the aquarium for 30 minutes. As long as you closed the covers, didn't exceed 30 minutes or 1 meter requirement, and didn't splash it with high-pressure - your phone will not die, that's what IP certificate guarantees. You can't swim with it in the pool because of the chlorine - as Sony clearly said, salt or any chemicals in the water might break the rubber seals.
What i'm trying to say is: if somebody is too lazy to take a look at the manual, read the IP specifications etc. I don't think Sony should actually care about that. You can't "baby-proof" everything. Read, learn, understand - don't "just assume".
Good thread though, if it'll make people read and learn - i'm all thumbs up
Akiainavas said:
I hope you don't take my post as rude or anything - and it is not directed to you.
Sony provides all the specification you need. There's even a cossed-out picture of a swimming man with a phone in his hand on the first page of instructions manual... they clearly say what the phone will resist and what it won't resist. What you can do with it, or where you can take it. Basically, if you open your manual it says:
It CAN be submerged to 1m for 30 minutes
It WILL survive low pressure splashes of water
NO salt water, sea water etc as it might damage the covers
Covers MUST be closed firmly for anything above to apply
What's more to ask ? It basically covers it all...
And no, it's not resistant to "accidental" contact with water. You can actually submerge the phone, take a shower with it ( done it few times ) or leave it in the aquarium for 30 minutes. As long as you closed the covers, didn't exceed 30 minutes or 1 meter requirement, and didn't splash it with high-pressure - your phone will not die, that's what IP certificate guarantees. You can't swim with it in the pool because of the chlorine - as Sony clearly said, salt or any chemicals in the water might break the rubber seals.
What i'm trying to say is: if somebody is too lazy to take a look at the manual, read the IP specifications etc. I don't think Sony should actually care about that. You can't "baby-proof" everything. Read, learn, understand - don't "just assume".
Good thread though, if it'll make people read and learn - i'm all thumbs up
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Hi,
Thanks for the reply. We are indeed on the same page.
I really don't want my initial post to be taken out of context. I am not criticising the Z, I own one. I am suggesting Sony may well have shot themselves in the foot regarding their publicity. Not every purchaser of this mobile will understand the intention of Sony manufacturing a water resistant phone. I dislike them even using the term water resistant as it is such a highly subjective term.
Water proof is less subjective. Water proof means what it says water will not enter. I can't think of a man made device that is water proof. I am not saying they don't exist I am merely saying I don't know of any.
Back to water resistance. May I take a liberty and side track this thread? I mean no confrontation by doing so. Take a look at the following.
.................................................................................................................
"Watches are often classified by watch manufacturers by their degree of water resistance which, due to the absence of official classification standards, roughly translates to the following (1 metre ≈ 3.29 feet):[5]
Water resistance rating Suitability Remarks
Water Resistant 3 ATM or 30 m Suitable for everyday use. Splash/rain resistant. NOT suitable for showering, bathing, swimming, snorkelling, water related work and fishing. NOT suitable for diving.
Water Resistant 5 ATM or 50 m Suitable for swimming, white water rafting, non-snorkelling water related work, and fishing. NOT suitable for diving.
Water Resistant 10 ATM or 100 m Suitable for recreational surfing, swimming, snorkelling, sailing and water sports. NOT suitable for diving.
Water Resistant 20 ATM or 200 m Suitable for professional marine activity, serious surface water sports and skin diving. Suitable for skin diving.
Diver's 100 m Minimum ISO standard (ISO 6425) for scuba diving at depths NOT suitable for saturation diving. Diver's 100 m and 150 m watches are generally old(er) watches.
Diver's 200 m or 300 m Suitable for scuba diving at depths NOT suitable for saturation diving. Typical ratings for contemporary diver's watches.
Diver's 300+ m for mixed-gas diving Suitable for saturation diving (helium enriched environment). Watches designed for mixed-gas diving will have the DIVER’S WATCH L M FOR MIXED-GAS DIVING additional marking to point this out.
Manufacturers water resistance classifications are interpretations and are not part of any ISO standard definition."
.............................................................................................................................
In terms of a wrist watch this means a watch rated at 30M! is NOT suitable to even use in the shower? Take a look at the above attachment to see what an awful situation customers are in when we purchase a wrist watch. To me water resistant to 1ATM means just that, water will not enter said watch unless I take the watch below that depth...No no, not at all in terms of our wrist watches it means nothing of the sort. In fact a watch suitable for swimming has to have a rating of 50M that's over 160 feet! In real terms I have no idea how the watch industry gets away with their water resistant ratings. I will go further. Even within the industry different brands use different criteria!
Back to the Xperia Z. Still water has totally different properties to moving water. Pressure changes in accordance with not only depth but movement or flow of water across the device surfaces.
Now lets take the scenario of John Doe who thinks his Z is water proof and takes it swimming, water gets in, can you imagine the potential problems we would have as customers trying to convince the local Sony dealer we didn't take it sub aqua diving?
Now IF Sony had used a different advertising approach and shown a person using the Z in the rain or some such accidental situation we would have understood a lot better the phones realistic capabilities. The phone is not supposed to be used in water I suggest what Sony where trying to do was show this mobile can take an accidental spill or wet hands will not damage it nor perhaps the accidental dropping of it into the bath tub?
Hey. My objective has been achieved. I have started a debate and if that debate prevents a customer from making a genuine mistake I would be most satisfied. I wished I had known the watch criteria before I ruined a 10,000euro watch 20 years ago IN the shower!:crying:
I get you. Watches are a completely different thing - most of them are advertised as "water resistant" or "water proof" to XXATM - but there's always a small little detail - most of them are NOT IP certified.
IP "Ingress Protection" certificate states the device has been tested to resist water's ingress up to certified conditions ( which in case of XZ are 1m of depth, 30 minutes of duration and low pressure ). I had some water resistant watches as well - one of them died - but none of them had the IP certificate, all this ATM water resistance rubbish was just empty advertising used by the manufacturer
But where did you see Sony advertising Xperia Z for swimming ? I only remember them showing you can pour water onto it to clean the dust and use it in the rain.
There was a case of shower use advertisement, but remember that it was T-Mobile who organised that, not Sony. I really don't know if Sony has ever advertised or recommended the use of XZ on the pool/while swimming.
PS. Sorry about your watch
rudoska said:
How about go and acro S? Are they water proof, or also water resistant?
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Thank you for the question.
I am afraid I can't give you an answer?:silly: I know there are certain industrial mobile phones that are rated with a water resistance of say 10M. They are not generally available to the public though. I also cant think to what end such a phone would be used? Certainly not for diving etc
I don't know of any such device that would claim to be "water proof". Water proof means water proof under all conditions and circumstances. Not even the most advanced deep sea search submersible make such a claim. A mobile phone? Why would one need such a mobile? I cant think how it would be useable nor functional.
I am not qualified to help you really with your valid question. Maybe another poster could give you a knowledge based qualified answer?
Kind regards.
Akiainavas said:
I get you. Watches are a completely different thing - most of them are advertised as "water resistant" or "water proof" to XXATM - but there's always a small little detail - most of them are NOT IP certified.
IP "Ingress Protection" certificate states the device has been tested to resist water's ingress up to certified conditions ( which in case of XZ are 1m of depth, 30 minutes of duration and low pressure ). I had some water resistant watches as well - one of them died - but none of them had the IP certificate, all this ATM water resistance rubbish was just empty advertising used by the manufacturer
But where did you see Sony advertising Xperia Z for swimming ? I only remember them showing you can pour water onto it to clean the dust and use it in the rain.
There was a case of shower use advertisement, but remember that it was T-Mobile who organised that, not Sony. I really don't know if Sony has ever advertised or recommended the use of XZ on the pool/while swimming.
PS. Sorry about your watch
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Hiya,
Thank you for your commiserations regarding my watch. it was indeed a steep and expensive learning lesson-curve
I have NOT seen Sony advertise the use of the XZ for swimming. I have mentioned swimming in response to other posters comments only.
I have managed to write in one line what I am trying to convey. Sony has produced a mobile that is not adverse to accidental water contact but it is not an industrial phone specifically designed to come into contact with water? I guess domestic use V commercial use?
The adverts I have seen have been of the XZ sitting in a small bowl of water. With respect to us all I still think this will pass the wrong message to some users and that may prove expensive. I guess only time will tell.
Kind regards.
I don't think it passes the wrong message at all. Right from launch, the XZ has clearly been advertised and marketed as IP57 resistant - and in every review I recall seeing, IP57 has been clearly explained. I'm even fairly sure it was explained on the display case in the local Carphone Warehouse too.
You say you don't know any man made product that is waterproof. How about a submarine?
That's one of the main reasons this phone only has the IP57 rating - to acheive the next level of water resistance (IP58) it must be able to withstand 'long term immersion to a specified pressure'. I would imagine someone fairly high up at Sony decided that it wouldn't be worth the extra time and effort to pressure test it for 24 hours at 100m, for example.
I've seen lots of videos already of people using the XZ video camera under water while swimming, and it works perfectly.
No doubt someone with more money than sense will decide to see just how deep it can be taken, and for how long. It won't be me though. I'm quite happy knowing I can safely use it with wet hands and if it's dirty, wipe it clean in the washing up bowl!
parapaul said:
I don't think it passes the wrong message at all. Right from launch, the XZ has clearly been advertised and marketed as IP57 resistant - and in every review I recall seeing, IP57 has been clearly explained. I'm even fairly sure it was explained on the display case in the local Carphone Warehouse too.
You say you don't know any man made product that is waterproof. How about a submarine?
That's one of the main reasons this phone only has the IP57 rating - to acheive the next level of water resistance (IP58) it must be able to withstand 'long term immersion to a specified pressure'. I would imagine someone fairly high up at Sony decided that it wouldn't be worth the extra time and effort to pressure test it for 24 hours at 100m, for example.
I've seen lots of videos already of people using the XZ video camera under water while swimming, and it works perfectly.
No doubt someone with more money than sense will decide to see just how deep it can be taken, and for how long. It won't be me though. I'm quite happy knowing I can safely use it with wet hands and if it's dirty, wipe it clean in the washing up bowl!
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Your final paragraph describes my sentiments exactly.
Unfortunately your reference to submarines being "water proof" is incorrect. A submarine is water resistant to a given depth depending on the hull design etc. Take any known submarine past its water resistant depth and it WILL implode like an eggshell. This is a classic example of water proof verses water resistant. They are not one and the same.
My other point regarding your kind reply would be to mention that you, being of sound mind and body, understand and accept the limitations of the XZ. You are not going to test the glass with a lump hammer as shown on Youtube nor test to see just how far one could take the mobile under water until the inevitable occurred, you also understand the IP system of test measurements and codes. So many of the public will not even read the literature given with the phone. Unfortunately manufacturers simply have to explain in the simplest of languages exactly what a given device can and cannot do to protect their customers and themselves
Just one other point to mention. With regard water resistant it must also be understood that water temperature will also play a large part in the equation. The body of the XZ is not excluded from temperature change. Come to mention it there are so many variable and parameters when debating this its the main reason I started this post. With all the respect I have for Sony and admiration for the XZ I do think its campaign of advertising the XZ as water resistant may back fire on Sony. It will be interesting to read the various forums over the coming months just to see who does what to 'test' their phone. We can bet there will be some dandies!
Thanks for the reply,
My best to you and yours.
IP-55 and IP-57 are well described in the IP Code Breakdown. You can shower with it, submerge it in upto 1m of water for 30 minutes (perhaps more but that's not guaranteed) and it protects against dust ingress but is not dust tight. That's it and that's what Sony markets. People who do not read the manual on this deserve a dead phone to be absolutely honest with you.
Sent from my C6603 using xda premium
Even diving watches are water resistant not water proof
My watch clearly says WR200 so water resistant to 200 meters
So there will NEVER be a water proof phone!
The main thing is most water damage to phones is accidental. ie dropping it in the toilet. Taking it in the bathroom. Getting caught in the rain
For most people they can go about normal life and not worry about this type of accidental damage
Sent from my C6603 using xda premium
searley said:
Even diving watches are water resistant not water proof
My watch clearly says WR200 so water resistant to 200 meters
So there will NEVER be a water proof phone!
The main thing is most water damage to phones is accidental. ie dropping it in the toilet. Taking it in the bathroom. Getting caught in the rain
For most people they can go about normal life and not worry about this type of accidental damage
Sent from my C6603 using xda premium
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Hiya,
I sincerely don't wish to upset you. If you read my post #7 you will see the watch you think can be taken to depths of 200m in fact cannot.
I know, don't tell me about it. Its a scandal and another one of those best kept secrets until you find your beloved watch has water inside it and the manufacturer tells you its your own fault. Don't set me off The watch you own is suitable for skin diving not sub aqua diving!
Back on topic, I agree entirely with your post. "For most people they can go about normal life and not worry about this type of accidental damage"
Bingo and Amen to that.
Regards.
Who gives a bloody crap. A glass is water proof unless you break it. This phone is water proof until it's not.
Why get hung up over nonsense. I've had my phone is all sorts of crap and it's still going and it's still water resistant or water proof so who gives a damn.
I'd risk the phone in the sea too as I very much doubt a quick dunk in sea water will do any damage to it but if it did who cares, I didn't follow the instructions in the manual which everyone can read.
Something is water proof until it's not. Resistant means it survives water getting in or resists it, proof means water doesn't get in or hurt it, at least in my eyes, it's the same blooming thing.
Close down this stupid thread.
biffsmash said:
Who gives a bloody crap. A glass is water proof unless you break it. This phone is water proof until it's not.
Why get hung up over nonsense. I've had my phone is all sorts of crap and it's still going and it's still water resistant or water proof so who gives a damn.
I'd risk the phone in the sea too as I very much doubt a quick dunk in sea water will do any damage to it but if it did who cares, I didn't follow the instructions in the manual which everyone can read.
Something is water proof until it's not. Resistant means it survives water getting in or resists it, proof means water doesn't get in or hurt it, at least in my eyes, it's the same blooming thing.
Close down this stupid thread.
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You appear to be ending this thread with the same ignorance you began it. Congratulations to you Sir .:good: Your attitude speaks volumes...I am pleased to write that most people will respect their phone and DO care about it. If you look after your tools they will look after you. It is EXACTLY your gung-ho attitude that prompted me to write this short article in the first place.
Not that you care but as a BTW sea water will damage the mobile as will the chemicals used in a swimming pool.
Wise up and respect your phone. What truly peeves me with people like you is not only don't you deserve to own such a nice device BUT when you damage it you will shout the loudest from the roof tops what a crap mobile it is.....
If you dislike the thread avoid it. It was written with genuine concern for genuine owners and has produced some decent debate, that is what a forum is for.
Behave yourself :fingers-crossed:
I'm not afraid of it being water damaged, as if it happens I will just go back and buy a new one (with a different colour to mix it up:laugh.
I have tested it in the sink, submerged it several times, used it in the shower etc.
If it had failed very early on, I would maybe second-guess another purchase of the same phone again.
Make no mistake though, my 5 inch lump sleeps on feathers and does not get tossed around at all.
Not a dust particle nor scratch on it
People who have to open their pockets very wide to obtain one will most likely be a bit more cautious about water exposure.
The outright lazy ones who don't want to involve themselves and just thinks that everybody else should "take care of it" (you know the type)
are always the loudest crybaby.
biffsmash said:
Who gives a bloody crap. A glass is water proof unless you break it. This phone is water proof until it's not.
Why get hung up over nonsense. I've had my phone is all sorts of crap and it's still going and it's still water resistant or water proof so who gives a damn.
I'd risk the phone in the sea too as I very much doubt a quick dunk in sea water will do any damage to it but if it did who cares, I didn't follow the instructions in the manual which everyone can read.
Something is water proof until it's not. Resistant means it survives water getting in or resists it, proof means water doesn't get in or hurt it, at least in my eyes, it's the same blooming thing.
Close down this stupid thread.
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I strongly suggest that you take your attitude down a few notches... This thread has more purpose and reason at being in the General area than about half of the other ones currently open. It is a discussion about the device's hardware.
As for the OP's post, his point, which I believe was widely missed by many people who have replied here, was that the way in which the phone is marketed to people will lead them to think that the phone is "indestructible" of sorts. The intent of this is not to raise the flag on Sony having advertised the phone as such, but rather to try and raise awareness on those who took the message in a way not intended and now think that they are holding a bullet proof 5 inch shield, which is impervious to everything. Don't believe me? Just look at this video (around time marker 5:23)
http://www.youtube.com/watch?v=crgzS4F_nZA
The Sony employee himself throwing the device to the floor... did anyone mention the fact that the device has mechanical impact resistance level 0? (aka it does not protect against mechanical impacts).
I digress, the point of this thread (I think) is not to blame Sony per se or even to discuss the various parameters that revolve around water resistance. It is about being aware about the fact that taking the device for a swim is likely not a good idea and that the "rugged" features of the phone are for the "oh crap!" type of situations...
jm2c
Edit: To illustrate the above...
http://forum.xda-developers.com/showthread.php?t=2226481
Edit2: The chemical/salt water attacks are bad for the seals. Salt water is not magically going to permeate through the screen. The little rubber things in the caps will get corroded right away with salt (unless, of course they are thoroughly cleaned immediately). This is why swimming in the ocean is not recommended. More than likely Chlorine will have a similar (and much faster) effect of these seals (depending on what elastomer is used for the seals (it might be a polyacrylate or FEPM based on poor sea water compatibility)
I haven't seen any product ever stated as "water-proof", even watches. Ones rated for 200m depths still say "water-resistant" up to 200m (from what I have seen). Consumer laws are pretty tight in Australia so maybe marketing terms have to be adjusted though.
I haven't once seen Sony use anything but water resistant to describe it. Nor have they shown footage exaggerating or misleading it's water resistance.
If people are too stupid to distinguish the difference between the terms for them selves, and use a little common sense, then perhaps they shouldn't have a "smart" phone
Regarding the swimming thing, a telco here put out a video of their rep "falling" into a pool and demonstrated that the phone will be ok. Then went on to use the phone proving that yes it was fine. So if you accidentally jumped in with it would it be fine? Most likely. Should you deliberately do swimming with it? Absolutely not. Most pools are well over 1m depth so straight off the bat it shouldn't be in there
Well my first Z3 is due to by exchanged on Thursday. After having a little trip to a puddle i was quite happy to see the phone spotless and working fine. Two hours later on my desk at work i noticed the screen starting to flicker, this gradually got worse to the point where i just have a blue screen.
Waterproof my arse!
did you
Did you have the ports open? My Z3 has been going into the steam shower and used in the rain for the last 2 days with no problems as of yet.
Trip to the puddle... As in you dropping it into a puddle?
Make sure it hasn't disabled water proof mode Jokes aside - Sony offers replacement for any customer who had kept his or her ports (mobile -- don't get cheeky!) closed.
dc416 said:
Did you have the ports open? My Z3 has been going into the steam shower and used in the rain for the last 2 days with no problems as of yet.
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100% the ports were closed bar some imperfections in the build quality it was sealed in a tpu case.
I was actually showing the "waterproof" feature to my boss so gently placed the phone in a puddle.
My network is replacing with surprisingly no arguments.
I hope this is a rare event, and not some design flaw. The orginal Xperia Z feels more waterproof to me, especially those "flaps" or whatever you call them.
Or maybe its not waterproof anymore when you unlock the bootloader
This is a rare occurrence. But in your first post you said you were pleased to see your phone "spotless and working fine" which would suggest you dropped it? Spotless as in damage? Then you said you "gently placed it in a puddle"?
Have to say, and I hate to say it, that this was a drop. Or very very bad luck.
Take it back to carrier, or get it replaced.
The waterproofing is as much a part of this phone as being able to make calls. If that is faulty then it's manufacturing fault so is fully covered by warranty anyway.
3Shirts said:
The waterproofing is as much a part of this phone as being able to make calls. If that is faulty then it's manufacturing fault so is fully covered by warranty anyway.
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Actually, water damage is not covered by Sony. My guess is OP didn't mention he put his phone in the water and his network assumed it's a manufacturer flaw.
Ascertion said:
Actually, water damage is not covered by Sony. My guess is OP didn't mention he put his phone in the water and his network assumed it's a manufacturer flaw.
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What do you mean by that? The phone is rated to go underwater, they even post pictures of the phone underwater in their website, but yet it is not covered by Sony? Where did you get this from?
Cheers.
GoyoNeuff said:
What do you mean by that? The phone is rated to go underwater, they even post pictures of the phone underwater in their website, but yet it is not covered by Sony? Where did you get this from?
Cheers.
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He's wrong. I just spoke to Sony and this is an unedited excerpt of the chat:
Tim Lake: I would like to enquire as to the warranty position on an Xperia Z3 which suffers water damage despite being 'waterproof'.
Tim Lake: Assuming all the port flaps were correctly sealed
Rachel: The Z3 handset should be waterproof yes, ensuring all ports are firmly closed. If water has gotten into the handset, I do apologise about that, it will need to come into our repair centre, so we can examine it to see if it has a manufacturing fault Tim
Tim Lake: So it will be covered as long as the problem is a manufactuing fault?
Rachel: If the handset has a manufacturing fault which has caused the issue, yes it will be covered under warranty
So there you go.
3Shirts said:
He's wrong. I just spoke to Sony and this is an unedited excerpt of the chat:
Tim Lake: I would like to enquire as to the warranty position on an Xperia Z3 which suffers water damage despite being 'waterproof'.
Tim Lake: Assuming all the port flaps were correctly sealed
Rachel: The Z3 handset should be waterproof yes, ensuring all ports are firmly closed. If water has gotten into the handset, I do apologise about that, it will need to come into our repair centre, so we can examine it to see if it has a manufacturing fault Tim
Tim Lake: So it will be covered as long as the problem is a manufactuing fault?
Rachel: If the handset has a manufacturing fault which has caused the issue, yes it will be covered under warranty
So there you go.
Click to expand...
Click to collapse
That's what I thought, but was giving the benefit of the doubt to see where his information was coming from.
Cheers.
There's been conflicting reports about this tbh. Some people have said Sony tried to back out of exchanges labeling the devices as water RESISTANT and not water PROOF. Anyway, I suggest you don't outright soak the device in water. what's the use anyway? if it gets splashed by accident you'll be fine. Sure it's a fun little feature but I think all of us can agree it could suck to see our investment go to waste over something so stupid.
with the Z3 they actually put emphasis on advertising the waterproofing and the new IP rating clearly states waterproof, not just resistant.
i think the problem is some people are buying this phone and expecting to use it underwater.. when in fact, the phone is not waterproof, but rather water resistance.. huge difference.. perhaps sony made a mistake by "advertising" the phone being exposed to water.. IMO if people want to use this phone underwater they should probably not buy this phone and probably spend their money on a camera designed for underwater use.
KarimSalloum said:
There's been conflicting reports about this tbh. Some people have said Sony tried to back out of exchanges labeling the devices as water RESISTANT and not water PROOF. Anyway, I suggest you don't outright soak the device in water. what's the use anyway? if it gets splashed by accident you'll be fine. Sure it's a fun little feature but I think all of us can agree it could suck to see our investment go to waste over something so stupid.
Click to expand...
Click to collapse
Sorry, wrong... please see below attached.
Bäcker said:
with the Z3 they actually put emphasis on advertising the waterproofing and the new IP rating clearly states waterproof, not just resistant.
Click to expand...
Click to collapse
Indeed...
tft said:
i think the problem is some people are buying this phone and expecting to use it underwater.. when in fact, the phone is not waterproof, but rather water resistance.. huge difference.. perhaps sony made a mistake by "advertising" the phone being exposed to water.. IMO if people want to use this phone underwater they should probably not buy this phone and probably spend their money on a camera designed for underwater use.
Click to expand...
Click to collapse
Again, sorry but wrong..., please see the attachment.
Not that we should use this phone to do a master piece of film while diving, but it is for taking pictures and short videos underwater.
Cheers,
tft said:
i think the problem is some people are buying this phone and expecting to use it underwater.. when in fact, the phone is not waterproof, but rather water resistance.. huge difference.. perhaps sony made a mistake by "advertising" the phone being exposed to water.. IMO if people want to use this phone underwater they should probably not buy this phone and probably spend their money on a camera designed for underwater use.
Click to expand...
Click to collapse
Dumbest post ever
Well I've used it to film my fish from inside the tank and it's still fine. Most of the new phones are indeed water resistant but this has a different IP rating which states that it is waterproof
Also this (which is funny and worth a watch anyway:
https://www.youtube.com/watch?v=uIf9GdCzY_Y
Guys, of course they label the phone as water resistant. However, they say it can be submerged for x distance for x time. So, yes your can submerge the device. If this is what they mean by resistant, then it was build for more than just a rainy day or a tipped over cup.
My original Z1s took the pool like a pro when I was on vacation.
The port covering the charging connector on mine seems a little off on one side! No matter how i try to close it a gap appears bigger on one side then the other! Not sure if it compromises its water proof'ness' but iam scared to find out ha In saying that,I never had a water proof phone in my life and they all did fine (obviously i didnt submerge them in water) but i doubt i will ever have a need to with this handset either! If i ever do however and it ruins the phone ....i willNOT be happy ha
I know there has been some discussion in this forum about just how waterproof the Z3 is exactly and how far you can push it, so I wanted to share my experience from the past week. On day two of a six day trip to St. John, USVI my GoPro developed a nice crack in its housing. Seeing as there is no Amazon Prime in St. John and certainly no Best Buy, the GoPro was effectively out-of-action. Wanting to still capture pictures of our trip I decided to put Sony's marketing to the test and it live up to it. I took it snorkeling on three different occasions, for upwards of an hour. The attached photos were taken at depths of 5-10 feet and I had the camera submerged at times for longer than hour in saltwater. The only hang-up was taking video. Since you can only use the hardware button to take pictures, I had to surface to start and stop any videos. Not a big deal, just a warning.
My only caveat is...make sure you rinse out your headphone jack. Though it is waterproof, I noticed what looked like some light corrosion after my first day (makes sense, salt water and all). From then on I made sure to rinse it down with some fresh water from a water bottle as soon as I got out of the water. No problems since.
Hope this gives everyone enough confidence to start taking their phone in the shower!
Let me know if you have any questions!
Very cool pics man, thabks for sharig your experience, im still scared to even wash my phone under the sink lol
that is amazing! you should share those pics with Sony Mobile, I'm sure they will publish it and give you some credit. Not sure how many people have done that yet!
Nice photos.
From what Sony says avoid salt water. Despite their advertising showing oceanic photos, here is their warning:
"...we wouldn't recommend using your smartphone, tablet or accessory during a sandstorm or in a hot shower. Never immerse your device in salt water or let the micro USB port, headset jack or other uncovered parts come into contact with salt water. If you're washing dishes by hand, avoid letting your device come into contact with the detergent or any other liquid chemicals."
"Should the phone be submerged in salt water it would need to be washed off in fresh water and if on warranty inspection it was evident that the seals had been damaged by salt/chlorine, warranty would be void."
This guy had it die on him in a pool:
http://www.abc.net.au/technology/articles/2014/10/15/4107561.htm
Nice pics! I'm definitely not scared to get mine wet anymore.
Sent from my Z3
Yeah, I was a little hesitant at first. Lots of quick dunks to see how it went but my confidence grew after the first few attempts went without issue. I had my Nexus 5 with me as a backup, so I figured...worst case scenario I had a backup phone.
I'm not surprised Sony doesn't recommend saltwater. Saltwater basically destroys everything it touches. Having said that, provided that you have all the ports sealed up, saltwater really shouldn't be getting in (besides the headphone jack). Makes me wonder if Sony has some water resistant coating applied to some of the internal components as a failsafe (would be effective against freshwater, but not saltwater).
Either way, I'm now 4 days after my last submersion and am experiencing no issues, so I am pretty pleased with this phone.
Very brave indeed, great pics.
Sony is a joke with it's water resistance comments, because... Hey here is our new waterproof (no it's not) (it's water resistant Sony) that you can't use in any water except a fresh water steam or lake.
Because lets face it, almost all pools contain chlorine, and almost all water around the home contains chlorine, leaving us...???
rideoutthetide said:
cool stuff
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since we know for sure that your phone is waterproof, could you please do the following test: http://forum.xda-developers.com/z3/general/guide-test-waterproofing-water-t2897886
There is a theory that the Z3 has a valve/membrane to adjust for changes in air pressure which makes the pressure go down in that test.
thanks
Finally, I can take my Z3 to sea. Thanks for those picture!
Sent from my D6653 using XDA Free mobile app
danw_oz said:
Very brave indeed, great pics.
Sony is a joke with it's water resistance comments, because... Hey here is our new waterproof (no it's not) (it's water resistant Sony) that you can't use in any water except a fresh water steam or lake.
Because lets face it, almost all pools contain chlorine, and almost all water around the home contains chlorine, leaving us...???
Click to expand...
Click to collapse
Just take some time and read about ip65 and ip68, sony says that you can take ur z3 to swimming pool which contains chlorine, but you have to clean it witch fresh water after this.
With salt water this is impossible, because, salt makes corride everything that it touches.
Greets, sorry for bad english
abhinav.tella said:
This guy had it die on him in a pool:
http://www.abc.net.au/technology/articles/2014/10/15/4107561.htm
Click to expand...
Click to collapse
To be fair, it was a saltwater pool.
Bäcker said:
since we know for sure that your phone is waterproof, could you please do the following test: http://forum.xda-developers.com/z3/general/guide-test-waterproofing-water-t2897886
There is a theory that the Z3 has a valve/membrane to adjust for changes in air pressure which makes the pressure go down in that test.
thanks
Click to expand...
Click to collapse
I actually had read that thread beforehand and downloaded the "Sensor Sense" app which has a barometric pressure reader on it. Sure enough, if I open the MicroUSB port and apply pressure I get no movement on the pressure reading. When closed, the pressure spikes and then tends to even out.
I also ran the app and dunked it under water while running. The reading accurately changed to reflect the water pressure.
In short, I think that test works
Been watching Top Gear in the shower since I got the phone. Scared the **** out of this waiter the other day it was hilarious. He was pouring water in my cup while holding some other plates and he tried to balance out and spilled just a little bit of water on my phone. I pretended to freak out for a second then was like dude... its waterproof all is forgiven. O and I need to set something straight. Water resistant = cant be fully submerged, so the Z3 would definitely be water proof. Honestly best use I have found for this phone so far being water proof is texting/using maps in the rain.
Krustnesis said:
Just take some time and read about ip65 and ip68, sony says that you can take ur z3 to swimming pool which contains chlorine, but you have to clean it witch fresh water after this.
With salt water this is impossible, because, salt makes corride everything that it touches.
Greets, sorry for bad english
Click to expand...
Click to collapse
Try reading what I wrote with your bad English, what fresh water are you going to use? tap water also contains chlorine, maybe fresh water from your rain water tank? My comments are highlighting Sony's confusing and conflicting information.
And my pool contains salt and chlorine
So if u have THAT much chlorine in ur fresh water then please forgive me. FRESH WATER means WATER FROM THE TAP. Concentration of chlorine in tap water is infinitesimal.
Krustnesis said:
So if u have THAT much chlorine in ur fresh water then please forgive me. FRESH WATER means WATER FROM THE TAP. Concentration of chlorine in tap water is infinitesimal.
Click to expand...
Click to collapse
My pool does not have much chlorine either, so it is all relative. Same for drinking water, they all have sanitiser in it, unless you have to filter it. And Sony have stated that if they see that salt or chlorine have eaten away at the seals then no warranty, what they haven't offered anyone is what is a safe level of chlorine in the water not to damage the seals.
Despite the deceptive oceanic adverts by Sony, I never really intended to splash this phone. I see water proofing as a plus against accidental spills etc.
I always use soap and water under the tap to clean my Z3 every few days when it gets dirty/fingerprints/etc.
Most people are too chicken with the phone that's actually officially rated waterproof. My year old Z1 been through lakes and pools and I didn't even bother wash it after chlorine water and it still looks like new. I do agree that you have to rinse after salt water.
rideoutthetide said:
. The only hang-up was taking video. Since you can only use the hardware button to take pictures, I had to surface to start and stop any videos. Not a big deal, just a warning.
Let me know if you have any questions!
Click to expand...
Click to collapse
To use the camera underwater you have to enable "Touch Screen Lock" in the camera settings. Then use the physical camera button to snap pictures and the volume rocker to shoot video.
http://www.phonearena.com/news/How-...with-the-Sony-Xperia-Z3-or-Z3-Compact_id61505
I took an underwater photo this morning and put the phone away (S7E). 4 hours later I plugged it into the wall (fast charger) for a top-up and the phone popped up an error message "moisture detected in charging port.." and the phone won't charge.
Is this a safeguard? I will try charging again in a few hours, but curious if anyone else observed this so far..
Pop it in some rice as a precaution maybe?
Sent from my Nexus 6P using Tapatalk
I have read somewhere it's like a kill switch in charging port should be fine after a while
Sounds like a very sensible safeguard to me. Regardless of how waterproof the phone is, the charging port has to be exposed at least partly until the contacts hit the seal. If there is moisture on those exposed contacts, it could result in a short and issues. Take a hair dryer to the port for 30 seconds and try again.
Tried the hair dryer and no go, phone won't charge. No more error message. I will try after a while and see if its different. Between buyer's remorse, warranty and my jump insurance, I am not worried about it.
But it is annoying for a water resistant / IP68 phone to act up after its first 30 seconds of exposure to water. Having to find a hair dryer or box of rice each time I get it wet defeats the point of IP68 frankly.
Anyway, more to come.
Perhaps when the error has been displayed, it trips a flag which stops it from charging for a set time, even if it's able to.
You can always go down the wireless charging route. Whilst it's not allowed to charge via the cable, that's bound to work. No good if you don't have a wireless charger mind, but I suspect most people with one of these will get one eventually.
Good to know they have a safety-switch i guess
xxaarraa said:
Tried the hair dryer and no go, phone won't charge. No more error message. I will try after a while and see if its different. Between buyer's remorse, warranty and my jump insurance, I am not worried about it.
But it is annoying for a water resistant / IP68 phone to act up after its first 30 seconds of exposure to water. Having to find a hair dryer or box of rice each time I get it wet defeats the point of IP68 frankly.
Anyway, more to come.
Click to expand...
Click to collapse
Wireless charging
But after I dunked mine during the podcast I had it charging within an hour and never saw the alert.
I actually had this issue without the phone being wet. I bought a 10 ft USB cable for my living room to run behind my couch to the end table so I can charge my phone in my living room if needed and not have it visible. Long story short when I plugged it in to the third party cable, it said there's moisture and won't charge.
Anyone else having third party USB cable issues?
Works fine with the Samsung cable.
Good to know it has a safeguard.
I will still avoid getting it in water even tho the phone is IP68 rated. mainly because I watched a Youtube video that suggested that the sound goes much quieter when it has been submerged. Also, a website suggested the warranty does not cover water damage, which imo is stupid for a phone that's been advertised as being waterproof.
CuBz90 said:
Good to know it has a safeguard.
I will still avoid getting it in water even tho the phone is IP68 rated. mainly because I watched a Youtube video that suggested that the sound goes much quieter when it has been submerged. Also, a website suggested the warranty does not cover water damage, which imo is stupid for a phone that's been advertised as being waterproof.
Click to expand...
Click to collapse
That happened to my Sony Z3C, advertised almost like it was a submarine but after some splashes it stopped working. Only then I've found warranty didn't cover it, tho it was Sony's ads that lead to the problem.
It's advertised as water resistant, not waterproof. I'll bet that submerging it in water will void the warranty because there's no way to prove how long it was submerged or to what depth.
It's a protection feature in case something goes wrong, it's not meant to be used underwater as a camera. A little common sense and a quick read of the warranty would tell you that. Insurance may cover it, but a warranty won't.
Damn. I was looking forward to swimming with my s7
Sent from my SM-N920W8 using Tapatalk
jmm22 said:
It's advertised as water resistant, not waterproof. I'll bet that submerging it in water will void the warranty because there's no way to prove how long it was submerged or to what depth.
It's a protection feature in case something goes wrong, it's not meant to be used underwater as a camera. A little common sense and a quick read of the warranty would tell you that. Insurance may cover it, but a warranty won't.
Click to expand...
Click to collapse
You are wrong - Samsung specifically says it is IP68 certified which means: First number: 6 - Dust tight - No ingress of dust; complete protection against contact (dust tight) Second number: 8 - Immersion beyond 1 m - The equipment is suitable for continuous immersion in water under conditions which shall be specified by the manufacturer. However, with certain types of equipment, it can mean that water can enter but only in such a manner that it produces no harmful effects. Test duration: continuous immersion in water
Depth specified by manufacturer, generally up to 3 m
Source
jmm22 said:
It's advertised as water resistant, not waterproof. I'll bet that submerging it in water will void the warranty because there's no way to prove how long it was submerged or to what depth.
It's a protection feature in case something goes wrong, it's not meant to be used underwater as a camera. A little common sense and a quick read of the warranty would tell you that. Insurance may cover it, but a warranty won't.
Click to expand...
Click to collapse
You're thinking of the S5. The S7 is IP68 which is waterproof up to a certain depth, Samsung state this depth is up to 1.5m for up to 30mins. That's waterproof. Samsung also had one on display in a fountain to advertise this.
EDIT: I guess I was wrong. Thanks jimm22
Toss3 said:
You are wrong - Samsung specifically says it is IP68 certified which means: First number: 6 - Dust tight - No ingress of dust; complete protection against contact (dust tight) Second number: 8 - Immersion beyond 1 m - The equipment is suitable for continuous immersion in water under conditions which shall be specified by the manufacturer. However, with certain types of equipment, it can mean that water can enter but only in such a manner that it produces no harmful effects.Test duration: continuous immersion in water
Depth specified by manufacturer, generally up to 3 m
Source
Click to expand...
Click to collapse
No, you don't understand what resistant and proof mean. Waterproof means that is can stay in water indefinitely and at any depth, water resistant means it will remain waterproof for a certain amount of time at a certain pressure (depth). The IP68 rating on phones is water resistance, not truly waterproof. The designation just confuses people who don't bother reading because they title it inaccurately. There's many forums online that explain this.
Please show me where Samsung said that consumers can use the phone underwater and while swimming?
EDIT: I'll help, look at moisture protection 8 (http://www.cnet.com/how-to/water-dust-resistance-ratings-in-gadgets-explained/) it is for accidental submersion and splashing. It is not waterproof and meant to be used underwater. It's accident protection, not an actual usage feature. The whole idea of "waterproof" is marketing, not fact. Anyone who reads up about IP68 knows this.
A device needs to be 50M water resistant before you ever swim with it. The IP68 isn't even close.
I'd imagine they would want to test for shorts before allowing the full current. Just brainstorming, but an easy way to do this would be to run a voltage test across different pins and detect any drops or jumps. If there is an unexpected change, prevent charging. This would explain why the extra long cables might trip the warning.
Also, it is probably possibly to submerge the phone and not get the ports or speakers wet. With holes that small, you're very likely to get air trapped air bubbles. If you want to really test it, submerge the phone and give it a few vigorous shakes to dislodge the bubbles.
jmm22 said:
It's advertised as water resistant, not waterproof. I'll bet that submerging it in water will void the warranty because there's no way to prove how long it was submerged or to what depth.
It's a protection feature in case something goes wrong, it's not meant to be used underwater as a camera. A little common sense and a quick read of the warranty would tell you that. Insurance may cover it, but a warranty won't.
Click to expand...
Click to collapse
I am not really interested in pedantic arguments over what waterproof really means - I have expensive watches and fully aware of what 'proof' and 'resistant' really mean. IP68 means I can dunk it in a few inches of water for 10 seconds for a quick photo. Period. Tmobile posted an underwater unboxing video and Samsung made a big deal about the phone "being sealed from the inside" so customers are well within their rights to expect the phone to hold up to 10 seconds in a puddle.
In other news.... phone now charges. But won't fast charge, only regular charge. I will give it a few more hours to determine if fast charge is working again. I am not sure if the phone is sophisticated enough to switch to a 'safe mode' and not allow charging for a certain amount of time after moisture is detected, or if it's just slowly waking back up without any software fail safes. I've been using it this entire time so its working like champ, issue limited to charging.
jmm22 said:
No, you don't understand what resistant and proof mean. Waterproof means that is can stay in water indefinitely and at any depth, water resistant means it will remain waterproof for a certain amount of time at a certain pressure (depth). The IP68 rating on phones is water resistance, not truly waterproof. The designation just confuses people who don't bother reading because they title it inaccurately. There's many forums online that explain this.
Please show me where Samsung said that consumers can use the phone underwater and while swimming?
EDIT: I'll help, look at moisture protection 8 (http://www.cnet.com/how-to/water-dust-resistance-ratings-in-gadgets-explained/) it is for accidental submersion and splashing. It is not waterproof and meant to be used underwater. It's accident protection, not an actual usage feature. The whole idea of "waterproof" is marketing, not fact. Anyone who reads up about IP68 knows this.
A device needs to be 50M water resistant before you ever swim with it. The IP68 isn't even close.
Click to expand...
Click to collapse
Interesting. Well, now I know.
CuBz90 said:
Also, a website suggested the warranty does not cover water damage, which imo is stupid for a phone that's been advertised as being waterproof.
Click to expand...
Click to collapse
That won't fly in Europe for sure. If they try to really pull that they gonna get sued by customer protection agencies in no time.
This weekend I was at Disney Land hotel resort spending about 6 hours total I'm the pool and hot tub.
The whole time I was taking pictures movies inside the pool, under water and just using it like I would my gopro. Only difference is that touch won't work.. So video recording is a bit tricky.
Otherwise. I'm thoroughly impressed. I had the phone in my pocket while swimming in 6ft deep sections. In my pocket when sitting in the HOT TUB.
I even have a crack on the back glass.
Enjoy your phone in the pool this summer!!!
Interesting, mine got condensation in front and rear cam + volume up stoped working, after 1 picture underwater.... got new mbo and they said it should now work as manufacturer declared, now I'm afraid to try it again
I could've sworn I saw videos of the S7 allowing touch underwater.
Sent from my SM-G930T using Tapatalk
I took an underwater slow mo video of me releasing a Trout after catching him yesterday. Underwater recording is tricky but it's still cool As hell. Speaker was muffled but once I blew out the water it was perfect no issues so far.
Having said that I was nervous dunking my €680 euro phone into water ?
Sent from my SM-G930F using XDA-Developers mobile app
seanie2322 said:
I took an underwater slow mo video of me releasing a Trout after catching him yesterday. Underwater recording is tricky but it's still cool As hell. Speaker was muffled but once I blew out the water it was perfect no issues so far.
Having said that I was nervous dunking my €680 euro phone into water
Sent from my SM-G930F using XDA-Developers mobile app
Click to expand...
Click to collapse
upload video pls this is with s5 https://www.youtube.com/watch?v=cA185_uT02g
You do know that Samsung doesn't warranty water damage, nor market the phone as an underwater camera? So you take a risk every time you dunk it underwater on purpose.
meyerweb said:
You do know that Samsung doesn't warranty water damage, nor market the phone as an underwater camera? So you take a risk every time you dunk it underwater on purpose.
Click to expand...
Click to collapse
Agreed but the phone has an IP68 certificate and is stated to be water resistant at a depth of 1.5m for 30mins. I've seen multiple youtube videos with this phone in pools and underwater videos. I won't be dunking it in water everyday of the week however it's nice to be able to do every now and then.
Sent from my SM-G930F using XDA-Developers mobile app
meyerweb said:
You do know that Samsung doesn't warranty water damage, nor market the phone as an underwater camera? So you take a risk every time you dunk it underwater on purpose.
Click to expand...
Click to collapse
This is NOT true. They repaired my S7 after I submerged it and i got condensation under rear and front cam and volum + stoped working. Told them he was submerged, water got in from sim/sd card tray ( was full of water when I opened it ) and sticker was RED, they replaced my MBO and told me they WILL ACCEPT WARRANTY for water damage as long mobile itself isn't damaged.
seanie2322 said:
Agreed but the phone has an IP68 certificate and is stated to be water resistant at a depth of 1.5m for 30mins. I've seen multiple youtube videos with this phone in pools and underwater videos. I won't be dunking it in water everyday of the week however it's nice to be able to do every now and then.
Sent from my SM-G930F using XDA-Developers mobile app
Click to expand...
Click to collapse
There are also multiple posts from people who took their phone into swimming pools, the sink, etc. and found water in their phones or outright failures (see comment below for one). Why take a chance?
NeoDJW said:
This is NOT true. They repaired my S7 after I submerged it and i got condensation under rear and front cam and volum + stoped working. Told them he was submerged, water got in from sim/sd card tray ( was full of water when I opened it ) and sticker was RED, they replaced my MBO and told me they WILL ACCEPT WARRANTY for water damage as long mobile itself isn't damaged.
Click to expand...
Click to collapse
You're lucky. I suggest you actually READ the warranty that came in the box with your phone. In the U.S. at least, it specifically excludes water damage. Do you believe what Samsung's lawyers wrote?
meyerweb said:
There are also multiple posts from people who took their phone into swimming pools, the sink, etc. and found water in their phones or outright failures (see comment below for one). Why take a chance?
You're lucky. I suggest you actually READ the warranty that came in the box with your phone. In the U.S. at least, it specifically excludes water damage. Do you believe what Samsung's lawyers wrote?
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Click to collapse
Then its bs, cuz tmobile made unboxing video in pool
Show me.. Quote where it says it will void water damage from being under water. I call BS.
Yes there are cases where people have gotten their phone to leak. But I'd guess that it's manufacturing defect. Not by design.b IPX rating test is no joke. I work for medical comapny that had to constantly test products for IPX rating and it's pretty harsh.
Also no way they can deny warranty from water damage..
Not only from point of they're selling the product ad IPX68 rating, but also from public humiliation for what.. To save a few cases of phone warranty claims vs millions sold?
It makes ZERO marketing sense for Samsung to refuse the claim.
meyerweb said:
You're lucky. I suggest you actually READ the warranty that came in the box with your phone. In the U.S. at least, it specifically excludes water damage. Do you believe what Samsung's lawyers wrote?
Click to expand...
Click to collapse
In the U.S., maybe. But in the EU the warranty will most likely cover as consumer laws is far stronger compared to the U.S..
This is a quote from the "Read First" section of the European user manuel:
Maintaining water and dust resistance
Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.
• Do not immerse the device in water deeper than 1.5 m and keep it submerged for more
than 30 minutes.
• Do not expose the device to water moving with force.
• If the device is exposed to clean water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, rinse it with clean water and dry it thoroughly with a
clean, soft cloth. If you do not follow these instructions, the device’s performance and
appearance may be affected.
• If the device has been immersed in water or the microphone, speaker, or receiver is
wet, sound may not be heard clearly during a call. Wipe the device with a dry cloth or dry
it thoroughly before using it.
• The touchscreen and other features may not work properly if the device is used in water.
• Your device has been tested in a controlled environment and certified to be water and
dust-resistant in specific situations (meets requirements of classification IP68 as
described by the international standard IEC 60529-Degrees of Protection provided
by Enclosures [IP Code]; test conditions: 15-35°C, 86-106 kPa, 1.5 metre, 30 minutes).
Despite this classification, it is still possible for your device to be damaged in certain
situations.
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It clearly states that the device is capable of being submerge.
Long live EU