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Sony marketing. We advised!

This is a difficult post to write.
I fear Sony is going to ride the whirlwind regarding their advertising campaign in relation to this water resistant mobile.
How many of us have read posts and even professional reviews that refer to this mobile as "Water proof", Sony do NOT make this claim BUT the way they advertise the Z is going to cause problems for them in the very near future.
Such campaigns need to be aimed at Mr and Mrs average. By that I mean average customers who don't always think or really understand the true capabilities of this mobile. How many of you, the reader of this very article, have read the blurb that came with the Z? See what I mean?
The phone is designed to withstand what could be referred to as accidental contact with some water. The phone is certainly not, I repeat NOT water proof and the fact Sony shows the mobile being submerged in a glass of still water only make the general public see the phone as water proof. I am not going to bore you with the difference between water resistant and water proof. VERY few things man made are in fact water proof. My fear is some customers will be mislead into thinking they can use the phone while swimming or in a sauna, taking a shower when this is clearly not what Sony wanted to convey. There is a difference in placing the Z in a glass of still water for thirty minutes and placing it in a shower or even moving it around in a bath.
I can again but write the idea is that this phone is to a very small degree water resistant to accidental minor contact with water eg rain or steam in a bathroom, accidental contact should be the key here.
It will not be long before we hear of or read reports of customers being furious with Sony for not replacing their Z when the customer has taken it swimming with them! Already on this very forum there are posters who deliberately have taken their mobile into the shower or the bath to use? I have absolutely no idea why one would desire to do that but do understand human behaviour in trying or testing the phone out.
Sony should have been an awful lot more careful with their advertising. I think it perhaps wiser to have had a person answering the phone in the rain making it clear the phone is, to a given standard, water resistant, rather than immersing the phone deliberately into still water .
Remember still water at a depth of one metre is totally different in water pressure by moving an object through water at even half that depth.
Though I am enjoying the Sony experience I for one will not be 'testing' the mobile by deliberately submerging my phone in water, I see the water resistance characteristics as a plus against small water accidents, rain, and nothing more. To those who expect more PLEASE do study the small print regarding the standards used to asses the mobile and grade it as water resistant. You will be surprised just how non water proof the Z is.
Rather reminds me of the absurd scenarios we saw when Gorilla glass was introduced to mobiles . No end of Youtube clips by mentally challenged individuals dropping them on the floor, hitting them with hammers and even driving over them in cars? Gorilla glass made no such claims.
Must hastily add I am NOT criticising the Z, I like the mobile, I am suggesting Sony may have mistakenly mislead the consumer into thinking the mobile is something it is not. Their error but the consumer may well pay the price?
I hope you are enjoying the Z as much as I am.
Kind regards.

I don't think it will be their fault. They state very clearly in their documents, webpage and their product brochures that the Xperia Z is IP55/57, which even a cursory Google search will show that it will either withstand, water-wise:
IPX5 - Water jets
Water projected by a nozzle (6.3 mm) against enclosure from any direction shall have no harmful effects.
Test duration: at least 3 minutes
Water volume: 12.5 litres per minute
Pressure: 30 kPa at distance of 3 m
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or
IPX7 - Immersion up to 1 m
Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).
Test duration: 30 minutes
Immersion at depth of at least 1 m measured at bottom of device, and at least 15 cm measured at top of device
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I think you're mistaken over what the water resistance means. First, I don't really see how the classifications above are warranted as "accidental contact", given the test durations. You can drop your phone in the toilet bowl and it will be perfectly fine, water-wise. Using it in a shower or bath will not cause any problems either, since it conforms to IPX5/7. Immersing your phone deliberately into still water is perfectly fine, as per IPX7. I don't think any reasonable consumer will buy the device without even wondering what IP55/57 is, yet you're wondering yourself without checking what IPX5/7 really means at all. Perhaps *you* should study what the water resistance means.
source: http://en.wikipedia.org/wiki/IP_Code, and http://www.ce-mag.com/archive/06/ARG/bisenius.htm

Sony advertised the Z with live models in a shower using the Z. Sony only warned against salty water. As long you close the ports and don't exceed the 30 mins, you'll be fine in the shower or the swimming pool.
Sent from my C6603 using xda premium

pandaball said:
I don't think it will be their fault. They state very clearly in their documents, webpage and their product brochures that the Xperia Z is IP55/57, which even a cursory Google search will show that it will either withstand, water-wise:
or
I think you're mistaken over what the water resistance means. First, I don't really see how the classifications above are warranted as "accidental contact", given the test durations. You can drop your phone in the toilet bowl and it will be perfectly fine, water-wise. Using it in a shower or bath will not cause any problems either, since it conforms to IPX5/7. Immersing your phone deliberately into still water is perfectly fine, as per IPX7. I don't think any reasonable consumer will buy the device without even wondering what IP55/57 is, yet you're wondering yourself without checking what IPX5/7 really means at all. Perhaps *you* should study what the water resistance means.
source: http://en.wikipedia.org/wiki/IP_Code, and http://www.ce-mag.com/archive/06/ARG/bisenius.htm
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Hi,
Thanks for the reply.
I am well aware of what constitutes water resistance and the codification system used by Sony on this occasion. My post was one aimed at prevention and not to criticise the reader or the Xperia Z.
As you can see the post below yours is by a member here who mentions it is fine to swim with this mobile? I am not going to bore you with the dangers of taking this phone swimming, I merely wished to help and support, perhaps even prevent, some owners from causing themselves difficulties.
I am pleased you have read the small print and studied the mobiles realistic water resistance policy. Perhaps this small debate may encourage others to do the same.:good:
Again many thanks for the reply,
Kind regards.

How about go and acro S? Are they water proof, or also water resistant?

Ryland Johnson said:
As you can see the post below yours is by a member here who mentions it is fine to swim with this mobile?.
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I hope you don't take my post as rude or anything - and it is not directed to you.
Sony provides all the specification you need. There's even a cossed-out picture of a swimming man with a phone in his hand on the first page of instructions manual... they clearly say what the phone will resist and what it won't resist. What you can do with it, or where you can take it. Basically, if you open your manual it says:
It CAN be submerged to 1m for 30 minutes
It WILL survive low pressure splashes of water
NO salt water, sea water etc as it might damage the covers
Covers MUST be closed firmly for anything above to apply
What's more to ask ? It basically covers it all...
And no, it's not resistant to "accidental" contact with water. You can actually submerge the phone, take a shower with it ( done it few times ) or leave it in the aquarium for 30 minutes. As long as you closed the covers, didn't exceed 30 minutes or 1 meter requirement, and didn't splash it with high-pressure - your phone will not die, that's what IP certificate guarantees. You can't swim with it in the pool because of the chlorine - as Sony clearly said, salt or any chemicals in the water might break the rubber seals.
What i'm trying to say is: if somebody is too lazy to take a look at the manual, read the IP specifications etc. I don't think Sony should actually care about that. You can't "baby-proof" everything. Read, learn, understand - don't "just assume".
Good thread though, if it'll make people read and learn - i'm all thumbs up

Akiainavas said:
I hope you don't take my post as rude or anything - and it is not directed to you.
Sony provides all the specification you need. There's even a cossed-out picture of a swimming man with a phone in his hand on the first page of instructions manual... they clearly say what the phone will resist and what it won't resist. What you can do with it, or where you can take it. Basically, if you open your manual it says:
It CAN be submerged to 1m for 30 minutes
It WILL survive low pressure splashes of water
NO salt water, sea water etc as it might damage the covers
Covers MUST be closed firmly for anything above to apply
What's more to ask ? It basically covers it all...
And no, it's not resistant to "accidental" contact with water. You can actually submerge the phone, take a shower with it ( done it few times ) or leave it in the aquarium for 30 minutes. As long as you closed the covers, didn't exceed 30 minutes or 1 meter requirement, and didn't splash it with high-pressure - your phone will not die, that's what IP certificate guarantees. You can't swim with it in the pool because of the chlorine - as Sony clearly said, salt or any chemicals in the water might break the rubber seals.
What i'm trying to say is: if somebody is too lazy to take a look at the manual, read the IP specifications etc. I don't think Sony should actually care about that. You can't "baby-proof" everything. Read, learn, understand - don't "just assume".
Good thread though, if it'll make people read and learn - i'm all thumbs up
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Hi,
Thanks for the reply. We are indeed on the same page.
I really don't want my initial post to be taken out of context. I am not criticising the Z, I own one. I am suggesting Sony may well have shot themselves in the foot regarding their publicity. Not every purchaser of this mobile will understand the intention of Sony manufacturing a water resistant phone. I dislike them even using the term water resistant as it is such a highly subjective term.
Water proof is less subjective. Water proof means what it says water will not enter. I can't think of a man made device that is water proof. I am not saying they don't exist I am merely saying I don't know of any.
Back to water resistance. May I take a liberty and side track this thread? I mean no confrontation by doing so. Take a look at the following.
.................................................................................................................
"Watches are often classified by watch manufacturers by their degree of water resistance which, due to the absence of official classification standards, roughly translates to the following (1 metre ≈ 3.29 feet):[5]
Water resistance rating Suitability Remarks
Water Resistant 3 ATM or 30 m Suitable for everyday use. Splash/rain resistant. NOT suitable for showering, bathing, swimming, snorkelling, water related work and fishing. NOT suitable for diving.
Water Resistant 5 ATM or 50 m Suitable for swimming, white water rafting, non-snorkelling water related work, and fishing. NOT suitable for diving.
Water Resistant 10 ATM or 100 m Suitable for recreational surfing, swimming, snorkelling, sailing and water sports. NOT suitable for diving.
Water Resistant 20 ATM or 200 m Suitable for professional marine activity, serious surface water sports and skin diving. Suitable for skin diving.
Diver's 100 m Minimum ISO standard (ISO 6425) for scuba diving at depths NOT suitable for saturation diving. Diver's 100 m and 150 m watches are generally old(er) watches.
Diver's 200 m or 300 m Suitable for scuba diving at depths NOT suitable for saturation diving. Typical ratings for contemporary diver's watches.
Diver's 300+ m for mixed-gas diving Suitable for saturation diving (helium enriched environment). Watches designed for mixed-gas diving will have the DIVER’S WATCH L M FOR MIXED-GAS DIVING additional marking to point this out.
Manufacturers water resistance classifications are interpretations and are not part of any ISO standard definition."
.............................................................................................................................
In terms of a wrist watch this means a watch rated at 30M! is NOT suitable to even use in the shower? Take a look at the above attachment to see what an awful situation customers are in when we purchase a wrist watch. To me water resistant to 1ATM means just that, water will not enter said watch unless I take the watch below that depth...No no, not at all in terms of our wrist watches it means nothing of the sort. In fact a watch suitable for swimming has to have a rating of 50M that's over 160 feet! In real terms I have no idea how the watch industry gets away with their water resistant ratings. I will go further. Even within the industry different brands use different criteria!
Back to the Xperia Z. Still water has totally different properties to moving water. Pressure changes in accordance with not only depth but movement or flow of water across the device surfaces.
Now lets take the scenario of John Doe who thinks his Z is water proof and takes it swimming, water gets in, can you imagine the potential problems we would have as customers trying to convince the local Sony dealer we didn't take it sub aqua diving?
Now IF Sony had used a different advertising approach and shown a person using the Z in the rain or some such accidental situation we would have understood a lot better the phones realistic capabilities. The phone is not supposed to be used in water I suggest what Sony where trying to do was show this mobile can take an accidental spill or wet hands will not damage it nor perhaps the accidental dropping of it into the bath tub?
Hey. My objective has been achieved. I have started a debate and if that debate prevents a customer from making a genuine mistake I would be most satisfied. I wished I had known the watch criteria before I ruined a 10,000euro watch 20 years ago IN the shower!:crying:

I get you. Watches are a completely different thing - most of them are advertised as "water resistant" or "water proof" to XXATM - but there's always a small little detail - most of them are NOT IP certified.
IP "Ingress Protection" certificate states the device has been tested to resist water's ingress up to certified conditions ( which in case of XZ are 1m of depth, 30 minutes of duration and low pressure ). I had some water resistant watches as well - one of them died - but none of them had the IP certificate, all this ATM water resistance rubbish was just empty advertising used by the manufacturer
But where did you see Sony advertising Xperia Z for swimming ? I only remember them showing you can pour water onto it to clean the dust and use it in the rain.
There was a case of shower use advertisement, but remember that it was T-Mobile who organised that, not Sony. I really don't know if Sony has ever advertised or recommended the use of XZ on the pool/while swimming.
PS. Sorry about your watch

rudoska said:
How about go and acro S? Are they water proof, or also water resistant?
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Thank you for the question.
I am afraid I can't give you an answer?:silly: I know there are certain industrial mobile phones that are rated with a water resistance of say 10M. They are not generally available to the public though. I also cant think to what end such a phone would be used? Certainly not for diving etc
I don't know of any such device that would claim to be "water proof". Water proof means water proof under all conditions and circumstances. Not even the most advanced deep sea search submersible make such a claim. A mobile phone? Why would one need such a mobile? I cant think how it would be useable nor functional.
I am not qualified to help you really with your valid question. Maybe another poster could give you a knowledge based qualified answer?
Kind regards.

Akiainavas said:
I get you. Watches are a completely different thing - most of them are advertised as "water resistant" or "water proof" to XXATM - but there's always a small little detail - most of them are NOT IP certified.
IP "Ingress Protection" certificate states the device has been tested to resist water's ingress up to certified conditions ( which in case of XZ are 1m of depth, 30 minutes of duration and low pressure ). I had some water resistant watches as well - one of them died - but none of them had the IP certificate, all this ATM water resistance rubbish was just empty advertising used by the manufacturer
But where did you see Sony advertising Xperia Z for swimming ? I only remember them showing you can pour water onto it to clean the dust and use it in the rain.
There was a case of shower use advertisement, but remember that it was T-Mobile who organised that, not Sony. I really don't know if Sony has ever advertised or recommended the use of XZ on the pool/while swimming.
PS. Sorry about your watch
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Hiya,
Thank you for your commiserations regarding my watch. it was indeed a steep and expensive learning lesson-curve
I have NOT seen Sony advertise the use of the XZ for swimming. I have mentioned swimming in response to other posters comments only.
I have managed to write in one line what I am trying to convey. Sony has produced a mobile that is not adverse to accidental water contact but it is not an industrial phone specifically designed to come into contact with water? I guess domestic use V commercial use?
The adverts I have seen have been of the XZ sitting in a small bowl of water. With respect to us all I still think this will pass the wrong message to some users and that may prove expensive. I guess only time will tell.
Kind regards.

I don't think it passes the wrong message at all. Right from launch, the XZ has clearly been advertised and marketed as IP57 resistant - and in every review I recall seeing, IP57 has been clearly explained. I'm even fairly sure it was explained on the display case in the local Carphone Warehouse too.
You say you don't know any man made product that is waterproof. How about a submarine?
That's one of the main reasons this phone only has the IP57 rating - to acheive the next level of water resistance (IP58) it must be able to withstand 'long term immersion to a specified pressure'. I would imagine someone fairly high up at Sony decided that it wouldn't be worth the extra time and effort to pressure test it for 24 hours at 100m, for example.
I've seen lots of videos already of people using the XZ video camera under water while swimming, and it works perfectly.
No doubt someone with more money than sense will decide to see just how deep it can be taken, and for how long. It won't be me though. I'm quite happy knowing I can safely use it with wet hands and if it's dirty, wipe it clean in the washing up bowl!

parapaul said:
I don't think it passes the wrong message at all. Right from launch, the XZ has clearly been advertised and marketed as IP57 resistant - and in every review I recall seeing, IP57 has been clearly explained. I'm even fairly sure it was explained on the display case in the local Carphone Warehouse too.
You say you don't know any man made product that is waterproof. How about a submarine?
That's one of the main reasons this phone only has the IP57 rating - to acheive the next level of water resistance (IP58) it must be able to withstand 'long term immersion to a specified pressure'. I would imagine someone fairly high up at Sony decided that it wouldn't be worth the extra time and effort to pressure test it for 24 hours at 100m, for example.
I've seen lots of videos already of people using the XZ video camera under water while swimming, and it works perfectly.
No doubt someone with more money than sense will decide to see just how deep it can be taken, and for how long. It won't be me though. I'm quite happy knowing I can safely use it with wet hands and if it's dirty, wipe it clean in the washing up bowl!
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Your final paragraph describes my sentiments exactly.
Unfortunately your reference to submarines being "water proof" is incorrect. A submarine is water resistant to a given depth depending on the hull design etc. Take any known submarine past its water resistant depth and it WILL implode like an eggshell. This is a classic example of water proof verses water resistant. They are not one and the same.
My other point regarding your kind reply would be to mention that you, being of sound mind and body, understand and accept the limitations of the XZ. You are not going to test the glass with a lump hammer as shown on Youtube nor test to see just how far one could take the mobile under water until the inevitable occurred, you also understand the IP system of test measurements and codes. So many of the public will not even read the literature given with the phone. Unfortunately manufacturers simply have to explain in the simplest of languages exactly what a given device can and cannot do to protect their customers and themselves
Just one other point to mention. With regard water resistant it must also be understood that water temperature will also play a large part in the equation. The body of the XZ is not excluded from temperature change. Come to mention it there are so many variable and parameters when debating this its the main reason I started this post. With all the respect I have for Sony and admiration for the XZ I do think its campaign of advertising the XZ as water resistant may back fire on Sony. It will be interesting to read the various forums over the coming months just to see who does what to 'test' their phone. We can bet there will be some dandies!
Thanks for the reply,
My best to you and yours.

IP-55 and IP-57 are well described in the IP Code Breakdown. You can shower with it, submerge it in upto 1m of water for 30 minutes (perhaps more but that's not guaranteed) and it protects against dust ingress but is not dust tight. That's it and that's what Sony markets. People who do not read the manual on this deserve a dead phone to be absolutely honest with you.
Sent from my C6603 using xda premium

Even diving watches are water resistant not water proof
My watch clearly says WR200 so water resistant to 200 meters
So there will NEVER be a water proof phone!
The main thing is most water damage to phones is accidental. ie dropping it in the toilet. Taking it in the bathroom. Getting caught in the rain
For most people they can go about normal life and not worry about this type of accidental damage
Sent from my C6603 using xda premium

searley said:
Even diving watches are water resistant not water proof
My watch clearly says WR200 so water resistant to 200 meters
So there will NEVER be a water proof phone!
The main thing is most water damage to phones is accidental. ie dropping it in the toilet. Taking it in the bathroom. Getting caught in the rain
For most people they can go about normal life and not worry about this type of accidental damage
Sent from my C6603 using xda premium
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Hiya,
I sincerely don't wish to upset you. If you read my post #7 you will see the watch you think can be taken to depths of 200m in fact cannot.
I know, don't tell me about it. Its a scandal and another one of those best kept secrets until you find your beloved watch has water inside it and the manufacturer tells you its your own fault. Don't set me off The watch you own is suitable for skin diving not sub aqua diving!
Back on topic, I agree entirely with your post. "For most people they can go about normal life and not worry about this type of accidental damage"
Bingo and Amen to that.
Regards.

Who gives a bloody crap. A glass is water proof unless you break it. This phone is water proof until it's not.
Why get hung up over nonsense. I've had my phone is all sorts of crap and it's still going and it's still water resistant or water proof so who gives a damn.
I'd risk the phone in the sea too as I very much doubt a quick dunk in sea water will do any damage to it but if it did who cares, I didn't follow the instructions in the manual which everyone can read.
Something is water proof until it's not. Resistant means it survives water getting in or resists it, proof means water doesn't get in or hurt it, at least in my eyes, it's the same blooming thing.
Close down this stupid thread.

biffsmash said:
Who gives a bloody crap. A glass is water proof unless you break it. This phone is water proof until it's not.
Why get hung up over nonsense. I've had my phone is all sorts of crap and it's still going and it's still water resistant or water proof so who gives a damn.
I'd risk the phone in the sea too as I very much doubt a quick dunk in sea water will do any damage to it but if it did who cares, I didn't follow the instructions in the manual which everyone can read.
Something is water proof until it's not. Resistant means it survives water getting in or resists it, proof means water doesn't get in or hurt it, at least in my eyes, it's the same blooming thing.
Close down this stupid thread.
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You appear to be ending this thread with the same ignorance you began it. Congratulations to you Sir .:good: Your attitude speaks volumes...I am pleased to write that most people will respect their phone and DO care about it. If you look after your tools they will look after you. It is EXACTLY your gung-ho attitude that prompted me to write this short article in the first place.
Not that you care but as a BTW sea water will damage the mobile as will the chemicals used in a swimming pool.
Wise up and respect your phone. What truly peeves me with people like you is not only don't you deserve to own such a nice device BUT when you damage it you will shout the loudest from the roof tops what a crap mobile it is.....
If you dislike the thread avoid it. It was written with genuine concern for genuine owners and has produced some decent debate, that is what a forum is for.
Behave yourself :fingers-crossed:

I'm not afraid of it being water damaged, as if it happens I will just go back and buy a new one (with a different colour to mix it up:laugh.
I have tested it in the sink, submerged it several times, used it in the shower etc.
If it had failed very early on, I would maybe second-guess another purchase of the same phone again.
Make no mistake though, my 5 inch lump sleeps on feathers and does not get tossed around at all.
Not a dust particle nor scratch on it
People who have to open their pockets very wide to obtain one will most likely be a bit more cautious about water exposure.
The outright lazy ones who don't want to involve themselves and just thinks that everybody else should "take care of it" (you know the type)
are always the loudest crybaby.

biffsmash said:
Who gives a bloody crap. A glass is water proof unless you break it. This phone is water proof until it's not.
Why get hung up over nonsense. I've had my phone is all sorts of crap and it's still going and it's still water resistant or water proof so who gives a damn.
I'd risk the phone in the sea too as I very much doubt a quick dunk in sea water will do any damage to it but if it did who cares, I didn't follow the instructions in the manual which everyone can read.
Something is water proof until it's not. Resistant means it survives water getting in or resists it, proof means water doesn't get in or hurt it, at least in my eyes, it's the same blooming thing.
Close down this stupid thread.
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I strongly suggest that you take your attitude down a few notches... This thread has more purpose and reason at being in the General area than about half of the other ones currently open. It is a discussion about the device's hardware.
As for the OP's post, his point, which I believe was widely missed by many people who have replied here, was that the way in which the phone is marketed to people will lead them to think that the phone is "indestructible" of sorts. The intent of this is not to raise the flag on Sony having advertised the phone as such, but rather to try and raise awareness on those who took the message in a way not intended and now think that they are holding a bullet proof 5 inch shield, which is impervious to everything. Don't believe me? Just look at this video (around time marker 5:23)
http://www.youtube.com/watch?v=crgzS4F_nZA
The Sony employee himself throwing the device to the floor... did anyone mention the fact that the device has mechanical impact resistance level 0? (aka it does not protect against mechanical impacts).
I digress, the point of this thread (I think) is not to blame Sony per se or even to discuss the various parameters that revolve around water resistance. It is about being aware about the fact that taking the device for a swim is likely not a good idea and that the "rugged" features of the phone are for the "oh crap!" type of situations...
jm2c
Edit: To illustrate the above...
http://forum.xda-developers.com/showthread.php?t=2226481
Edit2: The chemical/salt water attacks are bad for the seals. Salt water is not magically going to permeate through the screen. The little rubber things in the caps will get corroded right away with salt (unless, of course they are thoroughly cleaned immediately). This is why swimming in the ocean is not recommended. More than likely Chlorine will have a similar (and much faster) effect of these seals (depending on what elastomer is used for the seals (it might be a polyacrylate or FEPM based on poor sea water compatibility)

I haven't seen any product ever stated as "water-proof", even watches. Ones rated for 200m depths still say "water-resistant" up to 200m (from what I have seen). Consumer laws are pretty tight in Australia so maybe marketing terms have to be adjusted though.
I haven't once seen Sony use anything but water resistant to describe it. Nor have they shown footage exaggerating or misleading it's water resistance.
If people are too stupid to distinguish the difference between the terms for them selves, and use a little common sense, then perhaps they shouldn't have a "smart" phone
Regarding the swimming thing, a telco here put out a video of their rep "falling" into a pool and demonstrated that the phone will be ok. Then went on to use the phone proving that yes it was fine. So if you accidentally jumped in with it would it be fine? Most likely. Should you deliberately do swimming with it? Absolutely not. Most pools are well over 1m depth so straight off the bat it shouldn't be in there

Don't wash your Z3C with soapy water...

Today, I was washing my Z3 Compact in the sink with soapy water. It was in contact with water for max. 20 seconds and the water got into the upper speaker.
Even stranger thing happened, the BOTTOM speaker stopped working for a while. (about 10 minutes) I tried to play some songs via the speakers and only one of them was working and the quality of the sound was extremely crappy.
After 10 minutes both speakers strarted working again, but it seems the sound is much quieter now... It maybe has something to do with a message which appeared to me earlier today as well, about some hearing damage, so maybe the phone has set up the audio quieter by itself.
If anybody knows how to set it louder again, please help! Thanks.
Anyway, this phone is not really waterproof

I shower with mine daily, and I've also had in the tub - fully submerged. No issues at all.

Fruktsallad said:
I shower with mine daily, and I've also had in the tub - fully submerged. No issues at all.
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I once was using the phone while having a bath, with no problems. But after I was washing the phone under running water this happened. Maybe soap is the problem(?)...

Soap reduces surface tension (that's what makes it *work*, for Pete's sake). This allows moisture to seep into places that water alone could not.
There is a very high probability that your use of soap caused this problem.
Showering with one is almost as bad, and for similar reasons.

Fruktsallad said:
I shower with mine daily, and I've also had in the tub - fully submerged. No issues at all.
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TJCacher said:
Soap reduces surface tension (that's what makes it *work*, for Pete's sake). This allows moisture to seep into places that water alone could not.
There is a very high probability that your use of soap caused this problem.
Showering with one is almost as bad, and for similar reasons.
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Well I was thinking that no fluid can get into the phone :angel:

I submerged my phone into water and later phoned somebody , the sound was also very muffled and the other person did not understand me very well. This was however due to residual water sitting in the mic/speaker, it dried out after a couple of hours and was fine again. Did not test the speakers at that time but i guess the sound issues that you describe could be very well this.
Just let it dry completely then try again.

2mal16 said:
I submerged my phone into water and later phoned somebody , the sound was also very muffled and the other person did not understand me very well. This was however due to residual water sitting in the mic/speaker, it dried out after a couple of hours and was fine again. Did not test the speakers at that time but i guess the sound issues that you describe could be very well this.
Just let it dry completely then try again.
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I could clearly see the water got into one of the speakers (inside) and after 10 minutes it probably dried out with help of the heat from the phone.
Anyway, It's all good now, but it could kill the speakers. I changed the topic title...

frostitomik said:
I could clearly see the water got into one of the speakers (inside) and after 10 minutes it probably dried out with help of the heat from the phone.
Anyway, It's all good now, but it could kill the speakers. I changed the topic title...
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Well dont get me wrong, i was not able to see any water with bare eye inside the hole, but since waiting and letting it dry removed the issue completely its the only explanation for the muffled sound. Anyway i would never use this phone in water again, since any drop or wear over the time can produce slight damage to the water seals integrity. The phone may be water proof (or not ) when it gets into your hands but that is no guarantee that its goind to stay that way.
In my opinion one should not use the phone underwater even if it is advertised. just be happy that it can take some rain, a spilled beer and if your lucky an accidental drop into pools etc... but i would avoid constantly putting this to the test.

Im pretty sure it says the phone is water resistant not waterproof..
Sent from my D5803 using XDA Premium HD app

pricey2009 said:
Im pretty sure it says the phone is water resistant not waterproof..
Sent from my D5803 using XDA Premium HD app
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Click to collapse
That's not really true.
Sony said:
Waterproof design that lets you do more
Xperia Z3 Compact is the smartphone designed to enhance your life. And life isn’t lived inside. With the highest waterproof rating*, Xperia Z3 Compact lets you answer calls in the rain or take pictures in the pool. And it can handle all the drops into the sink in between. Combined with a slim, compact design that’s easy to use with one hand, Xperia Z3 Compact is the Android smartphone that teams durability with beauty.
*In compliance with IP65 and IP68, the Xperia Z3 Compact is protected against the ingress of dust and is waterproof. Provided that all ports and covers are firmly closed, the phone is (i) dust tight and (ii) protected against low-pressure jets of water from all practicable directions in compliance with IP65; and/or (iii) can be kept under 1.5 m of fresh water for up to 30 minutes in compliance with IP68. Abuse and improper use of device will invalidate warranty. For more information see www.sonymobile.com/durability
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Source: http://www.sonymobile.com/global-en/products/phones/xperia-z3-compact/

I believe Sony says don't expose the phone to detergent or other liquid chemicals (as well as salt water)

Here's the quote:
"...never expose the device to any liquid chemicals. For example, if you’re washing dishes by hand using liquid detergent, avoid bringing your device in contact with the detergent. After exposure to non-fresh water, rinse your device using fresh water."
Source:
http://support.sonymobile.com/globa...sing-your-device-in-wet-and-dusty-conditions/
Sent from my D5803 using Tapatalk

Z5 Premium waterproofing may not be what you expected

I'm very disappointed at the moment. I currently have a Z3 Compact, whose waterproofing disclaimer stated:
*The Xperia Z3 is waterproof and protected against dust as long as you follow a few simple instructions: all ports and attached covers are firmly closed; you can’t take the phone deeper than 1.5m of water and for longer than 30 minutes; and the water should be fresh water. Casual use in chlorinated pools is permitted provided it’s rinsed in fresh water afterwards. No seawater and no salt water pools. Abuse and improper use of device will invalidate warranty. The phone has an Ingress Protection rating of IP65 and IP68.
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Now however, on the Z5 Premium official page, the disclaimer states:
**** The Xperia Z5 Premium is waterproof and protected against dust, so don’t worry if you get caught in the rain or want to wash off dirt under a tap, but remember: all ports and attached covers should be firmly closed. You should not put the device completely underwater or expose it to seawater, salt water, chlorinated water or liquids such as drinks. Abuse and improper use of device will invalidate warranty. The device has Ingress Protection rating IP65/68.
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What they're describing is a water-resistant phone, not waterproof. I'd like to ask Sony if it was really worth it to put the usb port outside the flap and lose the possibility to use the phone underwater like I always did.

I feel like this may be erroneous. They list the device on the specs page as IP65 AND IP68. These two certifications, I do not believe, we incorrectly placed. They are putting a strong emphasis on how their device is IP6x certified, and I doubt they'd be lying about this haha.

xNiNELiVES said:
I feel like this may be erroneous. They list the device on the specs page as IP65 AND IP68. These two certifications, I do not believe, we incorrectly placed. They are putting a strong emphasis on how their device is IP6x certified, and I doubt they'd be lying about this haha.
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It's indeed IP65/68 certified, yet they tell you not to submerge the phone. They're practically saying "you want to submerge it? theoretically the phone should survive the dunk, practically if it dies we're not gonna cover with our warranty"

So I'm assuming Sony just changed their view of returns based on water damage. Do you think the phone is physically less capable of resisting water?

xNiNELiVES said:
So I'm assuming Sony just changed their view of returns based on water damage. Do you think the phone is physically less capable of resisting water?
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It's just a warranty policy chance
Sent from my D6503 using XDA Free mobile app

http://www.androidauthority.com/xperia-z5-no-underwater-641502/
I swear this guy just looked on here a couple of hours ago and made an article out of this.

No, the source of the story is from Xperia Blog, who posted it yesterday. Not sure why the OP didn't reference it.

Well it is understandable why they did it. Sometimes consumer try to abused it. I think sealed flaps is better in seeping the water inside the phone.
Sent from my D6503 using XDA Free mobile app

Aripex said:
No, the source of the story is from Xperia Blog, who posted it yesterday. Not sure why the OP didn't reference it.
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I wasn't aware of that

well i think all Sony meant is you can't drop your phone in water with corrosive agents like salt or chemical products, but i mean, it's common sense, taking photos in the ocean would destroy usb ports or obstruct the speakers or whatever

They probably did it for warranty purposes. I was just testing out my Z3's water proofread and it ended up getting water in the device. Luckily they replaced the phone still. This new statement will probably reduce the number of warranty claims they have to deal with due to water damage.
Sent from my D6603 using Tapatalk

I remember sony losing a legal case around their waterproof claims, since then they have been changing their claims to suit the outcome of that lawsuit.
I'm sorry i don't have a link.
Technically the device is equally waterproof as any previous version (in the sense that all requirements for the IP certification have been met or exceeded)

Yeah they change it so when somebody splashes into the pool from jump board from some heights (which pressure might push the rubber clip too much around the port), they can get away from the claim.
The essence of the device is still the same, only that the USB port is open now and no rubber port mechanism to protect it.
So people just need to take care to not charge the phone straight from water (they should dry it first) and, a proper usage (slow enter) underwater (pool) should be doable.

Regardless of Sony's disclaimer, the phone is rated at ip65/ ip68. That's all what matters.
Sent from my E6853 using Tapatalk

hansip87 said:
Yeah they change it so when somebody splashes into the pool from jump board from some heights (which pressure might push the rubber clip too much around the port), they can get away from the claim.
The essence of the device is still the same, only that the USB port is open now and no rubber port mechanism to protect it.
So people just need to take care to not charge the phone straight from water (they should dry it first) and, a proper usage (slow enter) underwater (pool) should be doable.
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Click to collapse
i think i've seen a video of an underwater test (or to be more precise, a dr pepper under-soda test) where, after submerging the phone in the pop, the OP was able to charge it right away without even having the USB port dried out.

Lawliet918 said:
i think i've seen a video of an underwater test (or to be more precise, a dr pepper under-soda test) where, after submerging the phone in the pop, the OP was able to charge it right away without even having the USB port dried out.
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Well that might be doable but just never play water and electricity i say better safe than sorry.

No, The s7 edge is not waterproof [Tested]

...... Rescinded

Well yes. Samsung said "water resistant", not "water proof", which means it's supposed to resist against water under certain conditions (up to 1.5m for 30mins), not function under it. The capacitive screen and capacitive buttons work with anything that holds an electrical charge, including pool water because it contains ions in it, so that's why they were being pressed.
But indeed, you are right with about not intentionally doing anything out of the ordinary, trying to test the water resistance. It is more of a safety feature, and Samsung is mistaking by advertising otherwise (they don't always do this).

I tried it several times - dived under water and take pictures with it or videos and everything is working just fine. But as I am reading more and more things about non water proof s7 edge I am starting to think that next time I better wont take my phone under water.

You don't understand physics,don't you? You can submerge the phone in shallow water - let's say it drops in your cereal bowl.
But if you take it to the pool and swim with it this is what gonna happen - you swim - therefore you move - the water "hits" your phone with a certain pressure,depending on your swimming speed.
So if you put your phone in a bowl with water and MOVE the phone very fast the water pressure on the ports will be like it's submerged under 10 feet of water
You get it? It's for accidents,its not the bext Go Pro Pool Edition.
I am really curious,if you buy a hatchet,do you try to cut your fingers with it to see if it works?
People will come here to inform themselves about the phone,maybe they want to buy it.
What they see? A post about a faulty phone - guess what - samsung never said about WATERPROOF - its WATERRESISTANT. Stop spreading these false informations.

I swum with the edge several times and never had a problem with it. I took some beautiful pictures under water. My experience is no guarantee for everybody
Verstuurd vanaf mijn SM-G925F met Tapatalk

Mehigh101 said:
You don't understand physics,don't you? You can submerge the phone in shallow water - let's say it drops in your cereal bowl.
But if you take it to the pool and swim with it this is what gonna happen - you swim - therefore you move - the water "hits" your phone with a certain pressure,depending on your swimming speed.
So if you put your phone in a bowl with water and MOVE the phone very fast the water pressure on the ports will be like it's submerged under 10 feet of water
You get it? It's for accidents,its not the bext Go Pro Pool Edition.
I am really curious,if you buy a hatchet,do you try to cut your fingers with it to see if it works?
People will come here to inform themselves about the phone,maybe they want to buy it.
What they see? A post about a faulty phone - guess what - samsung never said about WATERPROOF - its WATERRESISTANT. Stop spreading these false informations.
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Click to collapse
I didnt swim, I submerged it underwater for 4 seconds. Not more than that. it wasnt deep. just under the surface,
I didnt stop people from buying it, its the best samsung phone i have ever owned. I just wanted to caution them to not try submerging it without any reason, just to be safe. i dont think i said it will be the same for everybody. I shared my scary experience. thats all?

Mehigh101 said:
You don't understand physics,don't you? You can submerge the phone in shallow water - let's say it drops in your cereal bowl.
But if you take it to the pool and swim with it this is what gonna happen - you swim - therefore you move - the water "hits" your phone with a certain pressure,depending on your swimming speed.
So if you put your phone in a bowl with water and MOVE the phone very fast the water pressure on the ports will be like it's submerged under 10 feet of water
You get it? It's for accidents,its not the bext Go Pro Pool Edition.
I am really curious,if you buy a hatchet,do you try to cut your fingers with it to see if it works?
People will come here to inform themselves about the phone,maybe they want to buy it.
What they see? A post about a faulty phone - guess what - samsung never said about WATERPROOF - its WATERRESISTANT. Stop spreading these false informations.
Click to expand...
Click to collapse
Calm down and dont say crap that doesnt interest anyone. thx

marahlad said:
I am starting to think that next time I better wont take my phone under water.
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You should have had this brilliant thought from the beginning. This feature is just meant to save your phone and money in an unfortunate situation.

Cst79 said:
You should have had this brilliant thought from the beginning. This feature is just meant to save your phone and money in an unfortunate situation.
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Click to collapse
I dont want to know your opinion about how am I using MY phone. I am just sharing my experiences about this topic.

Cst79 said:
You should have had this brilliant thought from the beginning. This feature is just meant to save your phone and money in an unfortunate situation.
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Really?
Samsung doesn't really portray it is such in their advertisements!
https://www.youtube.com/shared?ci=Q_8AYvFrLO0
It's all very well being judgemental, but when Samsung put out adverts like this you'd have a put the blame on Samsung for actively encouraging people to dunk their phones!
Regards,
Dave
Sent from my Nexus 6P using Tapatalk

marahlad said:
Calm down and dont say crap that doesnt interest anyone. thx
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Well, it's not crap, it's educational, which you seem to be allergic to, hence your weird reaction. Secondly, I find it pretty interesting so your last statement is wrong, thus I'm gonna have to ask you to stop talking on behalf of other people. You certainly don't know sh*t about anyone around here. Summary: The only one talking crap here would be you.

It wasn't meant to be used underwater. It's kinda like a safety feature if you accidentally dropped it in water and quickly react to taking it out. Pretty sure pool water has various salts so that kinda factors in too.
Sent from my Moto G using Tapatalk

gessus wessus... doesn't matter what word or definition is used, the s7 phone has good gaskets and can exceed the ipx ratings stated which is total submersion for the defined period of time.
The next time you spend a weeks wage on a water resistant phone, briefly inspect the ports and make sure they are sealed and put the phone underwater for the stated amount of time and if it breaks get a refund because it's defective, if it works, then you're good to go.
mine has survived the pool and the beach many times ( I spray water repellent on it for salt water use, the non electrical conducting lubricants, before and after, e.g inox marine, wd40 isn't as good but cheaper and comes in a tiny pen style dispenser).

foxmeister said:
Really?
Samsung doesn't really portray it is such in their advertisements!
https://www.youtube.com/shared?ci=Q_8AYvFrLO0
It's all very well being judgemental, but when Samsung put out adverts like this you'd have a put the blame on Samsung for actively encouraging people to dunk their phones!
Regards,
Dave
Sent from my Nexus 6P using Tapatalk
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Its champagne resistant...

There are also many ways to damaged or destroy the seals in the s7 edge.
Like salt water, water with chlor, bending the phone in tight jeans....

I can vouch for the high quality water resistance. Even with the S5 I had 3 good years of using it as a snorkeling camera, shower radio and regularly washing it under the tap to freshen it up. It became a hand me down to my little cousin as soon as the S7 was released. I now do the same with my S7 all the time, it's even more water resistant than the S5 and it was advertised as an underwater camera. It works flawlessly. I even rinse it off to cool it down after long sessions of VR. It drops from 35 degrees Celsius to 25 in 5 seconds. Stop being so paranoid. The phone is really as water resistant as it claims to be. The only reason why it's not "water proof" is because there is no industrial standard by which you can call something water proof.

Well a friend of mine left his S7E in a hottub at 80c and 1.5m underwater for anhour phone still works just fine.

+1 Well said. LOL!!!
nitrous² said:
Well, it's not crap, it's educational, which you seem to be allergic to, hence your weird reaction. Secondly, I find it pretty interesting so your last statement is wrong, thus I'm gonna have to ask you to stop talking on behalf of other people. You certainly don't know sh*t about anyone around here. Summary: The only one talking crap here would be you.
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Click to collapse

indigobv said:
Well yes. Samsung said "water resistant", not "water proof", which means it's supposed to resist against water under certain conditions (up to 1.5m for 30mins), not function under it. The capacitive screen and capacitive buttons work with anything that holds an electrical charge, including pool water because it contains ions in it, so that's why they were being pressed.
But indeed, you are right with about not intentionally doing anything out of the ordinary, trying to test the water resistance. It is more of a safety feature, and Samsung is mistaking by advertising otherwise (they don't always do this).
Click to expand...
Click to collapse
Sooo, I did test the phone half submerged in a gently flowing river and I can tell you that it isn't waterproof under that condition. Condensation under the camera lens showed up within 1/2 an hour. Screen started going purple within hours. Take this as an example of a real world test.

ok, how about using it under the rain? i wouldn't dip it in pool water but anyone tried using it in the rain?

Does anyone try to put Samsung S8 into water for over one hour test?

hi, dear all
I want to ask a simple but important question, does any one ever put Samsung S8 into water for over one hour test?
how about its waterproof function?

Samsung STATES that the phone is water resistant not water proof. The phone it self can be used under water but for 15 minutes and 1 and a half meter depth. I wouldn't use it underwater for more than 5 minutes. I mean consider yourself underwater for more than 5 minutes holding your phone. Its kind of impossible and if you actually do it you go against Samsung's guideline. Don't risk your phone for silly videos. Not worth it

not for this long because I dont need to test this myself - enough youtube vids for that
every now and then I put it under water or rinse under the water tap to clean my device - no problem so far

FloM94 said:
not for this long because I dont need to test this myself - enough youtube vids for that
every now and then I put it under water or rinse under the water tap to clean my device - no problem so far
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There's always the small chance of water getting through especially as you use the device over few months with some deterioration. Just check your sim tray seal and make sure it's all good. And remember water damage isn't covered under warranty. Enjoy it anyway you like.
Sent from my SM-G950F using Tapatalk

I would not put it under water under any circustance.

Jesus lol why would you do this. It is there in case of an accident, not to try and dunk for something to do. I guess maybe if you have lots of money and don't care about having to buy another one.

tasked28m said:
Samsung STATES that the phone is water resistant not water proof. The phone it self can be used under water but for 15 minutes and 1 and a half meter depth. I wouldn't use it underwater for more than 5 minutes. I mean consider yourself underwater for more than 5 minutes holding your phone. Its kind of impossible and if you actually do it you go against Samsung's guideline. Don't risk your phone for silly videos. Not worth it
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so it means if i drop it into water, i pick it up wihin 15 minutes, then it will not harm to my phone, right?

FloM94 said:
not for this long because I dont need to test this myself - enough youtube vids for that
every now and then I put it under water or rinse under the water tap to clean my device - no problem so far
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haha, it sounds like washing clothes, i just worry when i take photo on a river or sea, if it is drop into water, i hope i took it up and no problem at all

crixley said:
Jesus lol why would you do this. It is there in case of an accident, not to try and dunk for something to do. I guess maybe if you have lots of money and don't care about having to buy another one.
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oh, no no no, just because i think it is too expensive, so i will imagine if bad things happen, how will it be terrible

bushako said:
There's always the small chance of water getting through especially as you use the device over few months with some deterioration. Just check your sim tray seal and make sure it's all good. And remember water damage isn't covered under warranty. Enjoy it anyway you like.
Sent from my SM-G950F using Tapatalk
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Click to collapse
you mean if i drop my phone not on purpose, the seller will not give warranty?

myefox.it said:
so it means if i drop it into water, i pick it up wihin 15 minutes, then it will not harm to my phone, right?
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I personally used it even at the beach. No harm done. Have it in mind that the 1.5m is pressure related so pressure is the main issue here not depth itself. So be careful on how you position your phone in the water and by all means don't apply in unnecessary pressure on the phone like diving and holding your phone or throwing the phone in the water from a height etc. Its all about usage.

myefox.it said:
you mean if i drop my phone not on purpose, the seller will not give warranty?
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Just remember that the phone was tested and certified for 1.5M at 30minutes under a very controlled environment. When you take it out and about in a pool or beach or under a faucet there's many factors that could lead to water entering into sensitive components. The speaker and Mic grill/mesh is still semi permeable and enough pressure from a faucet or even steam can pass through and accumulate.
Sent from my SM-G950F using Tapatalk

bushako said:
Just remember that the phone was tested and certified for 1.5M at 30minutes under a very controlled environment. When you take it out and about in a pool or beach or under a faucet there's many factors that could lead to water entering into sensitive components. The speaker and Mic grill/mesh is still semi permeable and enough pressure from a faucet or even steam can pass through and accumulate.
Sent from my SM-G950F using Tapatalk
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Click to collapse
oh, thank you for explaination

Also, the water they use it supposedly "pure" water. Most water we have around us has extra chemicals in it...
Most tap waters have chlorine in it and some other chemicals (like flouride) though this is dependant on location.
Sea water has salts in it.
Over time the rubber seal that makes these phones IP68 rated WILL deteriorate. This can be sped up by these additives in the waters around us...
Just a heads up....

ultramag69 said:
Also, the water they use it supposedly "pure" water. Most water we have around us has extra chemicals in it...
Most tap waters have chlorine in it and some other chemicals (like flouride) though this is dependant on location.
Sea water has salts in it.
Over time the rubber seal that makes these phones IP68 rated WILL deteriorate. This can be sped up by these additives in the waters around us...
Just a heads up....
Click to expand...
Click to collapse
oh, very good advice