Database Users

Washing machine x HTC HD2

Right, please no sarcasm this may happen to the best of us.
I left my phone in my pocket and washed it yesterday morning. Since then I have done all the recommended things eg. battery out, dryed off, into sealed bag with rice under warmish conditions (near radiator). It has been 24hours since the horrific incident, I am still feeling emotional.
However, I have attempted a partial disassembly in the same way as the official htc leaked video but can't get the thing apart. I thought this may help the drying process if I can get a bit of air flow through the device. The phone was on at the time of washing and was probably in water for 5mins. It was in its case and when I took it out there was no unusual activity (vibrating, flashing LED's etc.). I didn't attempt to turn the screen on just got the battery out, and wiped away a small tear whilst drying it.
Has anyone had any experience of drying out phones, any good advice? The water indicator stickers are now a disgusting shade of pink, therefore my warranty is gone and because I'm tight I have no insurance I have only had it 6 WEEKS.
HELP!

testarossa said:
Right, please no sarcasm this may happen to the best of us.
I left my phone in my pocket and washed it yesterday morning. Since then I have done all the recommended things eg. battery out, dryed off, into sealed bag with rice under warmish conditions (near radiator). It has been 24hours since the horrific incident, I am still feeling emotional.
However, I have attempted a partial disassembly in the same way as the official htc leaked video but can't get the thing apart. I thought this may help the drying process if I can get a bit of air flow through the device. The phone was on at the time of washing and was probably in water for 5mins. It was in its case and when I took it out there was no unusual activity (vibrating, flashing LED's etc.). I didn't attempt to turn the screen on just got the battery out, and wiped away a small tear whilst drying it.
Has anyone had any experience of drying out phones, any good advice? The water indicator stickers are now a disgusting shade of pink, therefore my warranty is gone and because I'm tight I have no insurance I have only had it 6 WEEKS.
HELP!
Click to expand...
Click to collapse
I'd let it dry for at least a couple of days before I'd even try turning it on. Accidents happen and that's why you really ought to get insurance. Nothing you can do now but wait it out. If you're lucky you'll end up with a working phone. Any specific reason you put it into a sealed bag? Imho that should only prolong the drying process.

I thought the rice in a sealed bag would minimise the amount air in the bag and therefore the rice would draw the water out of the phone not the air. I have bought some desiccant from a photography shop as well but I am resisting temptation to turn on until at least Tuesday.

Toss3 said:
I'd let it dry for at least a couple of days before I'd even try turning it on. Accidents happen and that's why you really ought to get insurance. Nothing you can do now but wait it out. If you're lucky you'll end up with a working phone. Any specific reason you put it into a sealed bag? Imho that should only prolong the drying process.
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Click to collapse
agree about not needing a sealed bag. Rice is going to suck humidity, yet air recyrcleing is still another drying measure.
Anyway, why did you try disassembling it? You surely voided your warranty by removing the VOID sticker on the screw. If you just waited long enough for it to really get dry even inside, after you ascertained it didn't work anyway, you could've played dumb and send it back for servicing with warranty coverage, since they would find an unoperative device, but with no means to prove the uncorrect usage, since there would have been no traces of water inside after a few days in a warm place...

ephestione said:
agree about not needing a sealed bag. Rice is going to suck humidity, yet air recyrcleing is still another drying measure.
Anyway, why did you try disassembling it? You surely voided your warranty by removing the VOID sticker on the screw. If you just waited long enough for it to really get dry even inside, after you ascertained it didn't work anyway, you could've played dumb and send it back for servicing with warranty coverage, since they would find an unoperative device, but with no means to prove the uncorrect usage, since there would have been no traces of water inside after a few days in a warm place...
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Click to collapse
The water indicating stickers would have given away that there had been water within the device (I thought). The phone is outside of the rice now drying in a warm place, cheers for the advice.

testarossa said:
The water indicating stickers would have given away that there had been water within the device (I thought). The phone is outside of the rice now drying in a warm place, cheers for the advice.
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Click to collapse
...are there water indicating stickers on/inside the hd2? news to me!
Better yet, just googled around and water stickers should be white-ish pieces of paper that become (and stay) red-ish when wet... did you identify one inside the phone somewhere?

ephestione said:
...are there water indicating stickers on/inside the hd2? news to me!
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Click to collapse
The top left screw is covered by a sticker that is now pink on mine. The battery has also get one.

eloeludumideeitursowfingwetoddid

ProjektFuze said:
eloeludumideeitursowfingwetoddid
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Click to collapse
Good advice thanks.

testarossa said:
Right, please no sarcasm this may happen to the best of us.
I left my phone in my pocket and washed it yesterday morning. Since then I have done all the recommended things eg. battery out, dryed off, into sealed bag with rice under warmish conditions (near radiator). It has been 24hours since the horrific incident, I am still feeling emotional.
However, I have attempted a partial disassembly in the same way as the official htc leaked video but can't get the thing apart. I thought this may help the drying process if I can get a bit of air flow through the device. The phone was on at the time of washing and was probably in water for 5mins. It was in its case and when I took it out there was no unusual activity (vibrating, flashing LED's etc.). I didn't attempt to turn the screen on just got the battery out, and wiped away a small tear whilst drying it.
Has anyone had any experience of drying out phones, any good advice? The water indicator stickers are now a disgusting shade of pink, therefore my warranty is gone and because I'm tight I have no insurance I have only had it 6 WEEKS.
HELP!
Click to expand...
Click to collapse
LOL, how did u managed that?! Its not a small thing to miss in your pocket
Hope everything will work fine in the end

Even if you manage to get it to turn on I would have thought water getting into the layers of the LCD screen would make it pretty much useless anyway?

ephestione said:
...are there water indicating stickers on/inside the hd2? news to me!
Click to expand...
Click to collapse
Yes, all HTC devices have had some for some time now. Usually one visible one (on the top left screw on the HD2, was under the battery on the kaiser), and one inside that you can't get to without opening the device (and voiding the warranty sticker on the other screw), so that even clever people who think of replacing the visible one will still be busted by the hidden one

testarossa said:
The top left screw is covered by a sticker that is now pink on mine. The battery has also get one.
Click to expand...
Click to collapse
kilrah said:
Yes, all HTC devices have had some for some time now. Usually one visible one (on the top left screw on the HD2, was under the battery on the kaiser), and one inside that you can't get to without opening the device (and voiding the warranty sticker on the other screw), so that even clever people who think of replacing the visible one will still be busted by the hidden one
Click to expand...
Click to collapse
that's as much as I suspected as soon as I discovered the existence of "white water detection stickers that become red", and I noticed the white sticker on the top left screw... dam those cunning taiwanese!
Obviously it would have been very, very silly of me if, for test purposes, I would have intentionally got water on that round white sticker...

mine went for its first trip to the bar last night.
got a beer spilled on me and i somewhat remember freaking out cause the phone reset a bunch of times but this morning the hard keys wouldnt stop lighting up. now they have stopped and im back to business

ProjektFuze said:
eloeludumideeitursowfingwetoddid
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Click to collapse
Translation: LOL. You dumb idiot, you're so [email protected]*king retarded.
Not particularly pleasant or a helpful response, but funny nonetheless.

As far as OP is concerned. Rice in bag or outside of bag, I think you did a good thing by attempting to disassemble. Water damage gets NO LOVE from insurance/warranty and they would have just sent it back to you.
If you get water damage, the rice and drying method is true. But to ensure moisture free I disassemble phone to the guts and apply a high percentage alcohol, something that evaporates. Water can short a circut, but really it it the minerals and impurities left that usually are the culprit. I have gone as far as to give some circut boards a good soak and/or swab cleaning with 90%+ alcohol. Let dry for FIVE OR SIX DAYS (my standard) while fully disassembled and then reassemble.
What most people do is start using phone too early because stuff is still working okay. For the guy who said that he spilled beer on his phone and at first it was glitching but now it is okay, he is more than likely to experience some erroneous behavior from that phone in the future. Sometimes it takes just a couple weeks, sometimes months. But usually stupid stuff starts happening like random shutoff. No battery charge. Button functions becomming switched. Usually symptoms of a phone dried but not cured of moisture damage.
Good luck, check your pm.

How about house insurance. Do you have cover for electrical items on your house insurance? Might be able to claim acidental damage (also check you are covered for acidental cover too).
I used to work in support for pen tablets, wouldnt believe how many of these got used as umberalas when it rained. My tip used to be to stick it in the airing cupboard over night. Fixed quiet a few this way.

Good luck capt'n

testarossa said:
...and washed it ...
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Click to collapse
hi, thats your biggest prob. because usealy washing means using washingpowder or similar. all these things are pretty good in, making new (unwanted) connections on your circucit board.
so normaly your first step has to be, to dip your device into distilled water, and clean it that way. then start drying it the way you have done already. another thing is the display of the hd2 that realy scares fluids of any kind. anyhow i wish good luck to you in recovering your device.
regards mad

Thanks for the tip Mad,
I did consider the distilled water wash off but when I recovered the device it didn't seem too wet. There was hardly any visible water under the battery or screen probably as it was in its case, which is quite a tight fit and fairly waterproof (besides the opening at the top). The water seemed mostly superficial although I'm taking every caution on the drying, I have even bought some desiccant from a photography shop. Hopefully putting this in a sealed container with the device may draw out any remaining water.

Phone fell in water

Still works but the screen is foggy and flickers alot.
A friend of mine was telling me that something in the batter triggers and sprint can tell if it had water damage or not. How can i tell and look for that?
I also want to take it in but dont want sprint finding out about the water damage. Is there a loophole?
Shifted from my EVO

Well first things first. Turn it off, pull the battery. Do not try to restart it. You have several choices to dry it out. One really and proven one is rice. Fill a container half way with rice. Then stick your phone in the rice with the battery out, and the cover off. Push it down into the rice, and let it stay there for at least two days in a warm dry place. The other was actually used by a member here on XDA. He used is a Dehydrator. Not sure of the details, but it definately worked. I'd say set it on low and leave it there for at least 24hrs. Sprint can tell if the phone has been dropped in water by checking the water damage indicators. On the phone itself, and the battery. They're Red checkered squares. They turn bright Red when dropped in water. Although it has been proven they're not very reliable.

^^ is correct about the indicator on the battery. Its a little sticker and i always pull it off and take it to them. Once they asked me about the sticker and i just told them i have no idea what your talking about and that i didn't know about any sticker. Playing dumb helps

Take battery out....Stick it in oven on warm heat...take it out after 10 minutes to let it cool down.....repeat like 4 times.....
Sounds freaky but i fixed an iPod Touch and a Droid X with this method

Thanks for the replies guys. I ended up using a hair dryer on heat. It's not that bad of a condition. Everything seems to work properly (so far). This would happen when a ICS beta ROM comes to our phones... -_-

is there any other indications that sprint would be able to tell if it had water damage?

Enraged21 said:
is there any other indications that sprint would be able to tell if it had water damage?
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Click to collapse
Nope, unless there is still water in it when you take it there, oh and don't use a hair dryer, all that does is "push" water in deeper through all the electrical wiring and circuits, plus it can melt parts of the device
Personal expierence lol

notsointeresting said:
Nope, unless there is still water in it when you take it there, oh and don't use a hair dryer, all that does is "push" water in deeper through all the electrical wiring and circuits, plus it can melt parts of the device
Personal expierence lol
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Click to collapse
+1 to not using the hairdryer . It will not work as well as you think. There's a good chance that you still have moisture in the device.

See I wouldn't have known that lol. Thankss!

Why we're here.

S5 speaker screeching (got coke'd) HELP

so yesterday i spilled coke on the speaker went to sleep(WAS ULTRA DRUNK) woke up speaker sounds like a dying bird
ive put it in rice now is there anyway it will get back to normal ? cuz coke is not water its sugary and ppl say here on forums that it survived water just need to dry out

Probably all stuck up with the sugar in the coke.
I'd put the phone under some running warm water (not hot!) to try and dissipate some of that sugar from the speaker then leave it to dry off some - of course ensure you have the back cover and USB cover fitted properly!
Cheers
Paul

What if it was a Diet Coke.

Trying to rinse a phone under running water is risky and could possibly ruin your entire phone. Your phone is water resistant to occasional water exposure, not water proof. Certainly not Coke proof.
You can try "cleaning" the speaker by using a small syringe or kid's water pistol to gently splash a small amount of water on the speaker, then let it dry out thoroughly before turning your phone on. Blot any excess water and put the phone in a sealed plastic bag with silica gel packets to speed drying. No guarantees, but it may improve or even resolve the problem.
If you are willing to open the case or it's outside of warranty anyway, remove the speaker and clean it while it's separated from the phone. Or even better just replace it. The part is cheap on the internet if you can replace it yourself. If you're not mechanically inclined, then bite the bullet and have it professionally repaired. Probably $75 - $100, most of which is labour. Probably no more than you spent at the club or bar that led up to this anyway.
.

well i actually bought it only a week ago so its under warranty but i dont think they will do anything except charge me for a new speaker after i say a drop of coke hit it and killed it
so spraying the speaker it self with some water may clean out that sugar stuff?
the water doesent go further in the phone through the speaker enclosure?

orbit3r said:
well i actually bought it only a week ago so its under warranty but i dont think they will do anything except charge me for a new speaker after i say a drop of coke hit it and killed it
so spraying the speaker it self with some water may clean out that sugar stuff?
the water doesent go further in the phone through the speaker enclosure?
Click to expand...
Click to collapse
Your phone will be water resistant to mild water exposure most of the time. But that isn't guaranteed and if water somehow gets into your phone it won't be covered under warranty. Unpressurized water shouldn't go through the speaker but if your phone is damaged or the case is loose, it could seep around the speaker. So be gentle with water. It's questionable whether water will remove the Coke residue and restore the speaker but worth a try if you are cautious.
If it doesn't work or you simply don't wish to try, then make a warranty claim. Samsung may fix it for free if you are lucky. Or they may charge you for the repair if they figure that bathing in Coke is negligent. But your warranty should remain intact even if you end up with a $75 repair because they decide that Coke repairs aren't covered.
Good luck
.

fffft said:
Your phone is water resistant to occasional water exposure, not water proof.
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Samsung GALAXY S5 is IP67 Certified:
6: Dust tight No ingress of dust; complete protection against contact (dust tight)
7: Immersion up to 1 m Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).
You can use it in a pool or on the beach without problems.

zorrigas said:
You can use it in a pool or on the beach without problems.
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Click to collapse
This is very bad advice. The IEC Standard 60529 IP67 rating is for fresh water, not salt water that you may find at the beach. Nor does it rate any protection against chlorine found in most pools which is a known corrosive to most rubber seals. The rating also limited in depth and exposure time e.g. only to 1 meter, which is less than most pools and seashores.
Aside from all of those caveats, the rating simiply does not mean that your phone is waterproof in any way. It means that your phone, in perfect shape, is resistant to shallow immersion in fresh water for a limited time. Routinely subjecting a $600 phone to water is foolish. Over time most people drop phones, parts may wear or a owner may not completely seal the battery door which can quickly lead to catastrophic water damage.
Being water resistant is a big plus and will save a lot of us. But it is not an iron clad guarantee of anything anyone foolish enough to routinely tempt fate is likely to find that out the hard way. In particular there is no assurance that your phone will survive repeated exposure to salt water or chlorine in pools. Or if it falls down to the bottom of a pool that is more than a meter deep. And yes, there is a big difference between 1 meter and two, three or four meters.
.

fffft said:
Your phone will be water resistant to mild water exposure most of the time. But that isn't guaranteed and if water somehow gets into your phone it won't be covered under warranty. Unpressurized water shouldn't go through the speaker but if your phone is damaged or the case is loose, it could seep around the speaker. So be gentle with water. It's questionable whether water will remove the Coke residue and restore the speaker but worth a try if you are cautious.
If it doesn't work or you simply don't wish to try, then make a warranty claim. Samsung may fix it for free if you are lucky. Or they may charge you for the repair if they figure that bathing in Coke is negligent. But your warranty should remain intact even if you end up with a $75 repair because they decide that Coke repairs aren't covered.
Good luck
.
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Click to collapse
i gave it to a samsung store and they didnt even ask questions
got a call today to go pick it up tomorow i guess i was lucky
asked the guy if the phones fine and he said that if i didnt get call before from the tech dep. then its all good as new
i hope not to see a 100$ bill tomorow

Water Damage - My story

It's pretty late here so i'm going to keep this simple.
I preordered a black s7 the day it was announced, got it on March 7. Had an s6 before.
It's amazing and all, but what was not so amazing for me was the water resistance.
It got pretty dirty after 1 day of use, so I thought it was a good idea to gently wash it with water and soap - Samsung claims it's water resistant, right?
As soon as i finished washing it, the phone started acting like I was pressing the volume down button. Shortly after that, it started showing the wireless charging animation, again and again.
I decided to power it off, I got my hair dryer and I ejected the sim tray ; was very surprised to find water all over my sim card and the sim tray itself. The water damage indicator/sticker was also touched by the water, making it turn from white to red/pink.
After heating it up with the hair dryer moderately, I powered it on. Surprise, it won't get past the "Galaxy S7" boot screen, like most Samsung Galaxy phones do in case water enters the phone.
It was rebooting after 10 seconds and doing the same thing. This lasted for 10 minutes. My biggest concern here was amoled burn in (google it if you don't know what it means). I managed to boot to recovery and power it off.
I waited for this phone a lot, 3 months to be exact, and turning it into a brick after 1 day of having it is not a good feeling at all.
I put my phone in a bag of rice and left it on the desk. 3 hours later (i had to go somewhere), I got it out of the bag of rice, and powered it on. It went to recovery, I chose to reboot to system, and it did boot. All the features and sensors were working.
Last night I tried rebooting it and it would do the same thing like it did after I washed it. Left it in rice overnight and today morning it booted up. So yeah, something is still broken, but at least I have it working now.
I think the soap caused the water to enter the phone.
I suggest you don't try to wash your phone like I did.

wow. so much for water resistance.
*edit*whoops didn't read the part about soap. yeah, only like lukewarm water they suggest.

Water Resistant, Not waterproof. Tell Samsung about this and they'll tell you all about it.

Water resistant means just that it doesn't mean that it is solvent or cleaner resistant, no cleaners ever just water I feel your pain sir I had to learn this the hard way as well.
Sent from my SM-G935V using Tapatalk

Why on earth did you use soap? :silly:

Soap lower water surface tension and make water more intrusive though small opening I guess.
So don't use soap lol.
Sent from my SM-A9000 using Tapatalk

OP, you'll have fanbois jumping all over you wanting to educate you on water resistance and water proof like its rocket science. Point is that they are all wrong. IP 68 means you should be able to do exactly what you did - wash your phone off in water for a few minutes. These S7s just don't seem to be holding up to their IP 68 ratings (I returned an Edge because an underwater photo caused water resistance to fail and fast charging to not work anymore).
Feel your pain. Send it back under buyer's remorse and get another one.

xxaarraa said:
OP, you'll have fanbois jumping all over you wanting to educate you on water resistance and water proof like its rocket science. Point is that they are all wrong. IP 68 means you should be able to do exactly what you did - wash your phone off in water for a few minutes. These S7s just don't seem to be holding up to their IP 68 ratings (I returned an Edge because an underwater photo caused water resistance to fail and fast charging to not work anymore).
Feel your pain. Send it back under buyer's remorse and get another one.
Click to expand...
Click to collapse
OP used soap. It wasn't the water, it was the soap. Soap is a base and messes up all kinds of things. Possibly reacted with the nano coating or the seals.

I've washed my S5 several times with soap - and that is only IP67-rated. Should be fine.

ironbesterer said:
OP used soap. It wasn't the water, it was the soap.
Click to expand...
Click to collapse
+1
This is a fact:
NonXtreme said:
Soap lower water surface tension and make water more intrusive though small opening I guess.
Click to expand...
Click to collapse
A few weeks ago I watched a video on how Samsung obtained it's IP68 rating for the S7/E. The video explicitly mentions relying on the surface tension of water to keep it out of microscreens for components like the speaker. Lower the surface tension of water, and it will flow places it didn't before.
Lesson learned for all of us.
mstrandbo said:
I've washed my S5 several times with soap - and that is only IP67-rated. Should be fine.
Click to expand...
Click to collapse
Apples to oranges. The two devices have totally different construction. Anyone who takes your advice with an S7/E is headed for the same trouble as the OP.

After checking out a teardown of an S5, I do see the difference speakerwise - the S5 have a selfcontained speaker, which can handle water - while the S7 doesn't and as you said, relies on surface tension. That's not good..

mstrandbo said:
After checking out a teardown of an S5, I do see the difference speakerwise - the S5 have a selfcontained speaker, which can handle water - while the S7 doesn't and as you said, relies on surface tension. That's not good..
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Click to collapse
And the S5 doesn't have internal gaskets on an SIM/SD slot or it's USB port.

wpbogdan said:
It's pretty late here so i'm going to keep this simple.
I preordered a black s7 the day it was announced, got it on March 7. Had an s6 before.
It's amazing and all, but what was not so amazing for me was the water resistance.
It got pretty dirty after 1 day of use
Click to expand...
Click to collapse
You should have learned at the physics classes in school that water does not conduct electricity, but as soon as you add soap it becomes a conductor. So you have shorted all the exposed connections, like the USB pins, headphone jack pins and what not. The water resistance of the phone is not based on protecting the SIM tray, the seals are between the SIM tray and the rest of the phone, so you also shorted the SIM contacts.
At least now you know

Cst79 said:
You should have learned at the physics classes in school that water does not conduct electricity, but as soon as you add soap it becomes a conductor. So you have shorted all the exposed connections, like the USB pins, headphone jack pins and what not. The water resistance of the phone is not based on protecting the SIM tray, the seals are between the SIM tray and the rest of the phone, so you also shorted the SIM contacts.
Click to expand...
Click to collapse
And that's why all my phone's features still work and nothing is damaged?
Thanks to everyone who replied to my thread, I went today to the carrier I bought the phone from (Orange)'s store and they told me to send it to warranty, and that's what i'm going to do. Hopefully i get my phone replaced, lol
It sucks that if i want it to boot i have to wait a day with my phone in rice, that also means bye bye installing new firmware which is the reason why i'm sending it to warranty since I always loved flashing custom roms, besides that I wouldn't really mind waiting a day for it to boot but I'm afraid that one day it will not boot anymore.

wpbogdan said:
And that's why all my phone's features still work and nothing is damaged?
Thanks to everyone who replied to my thread, I went today to the carrier I bought the phone from (Orange)'s store and they told me to send it to warranty, and that's what i'm going to do. Hopefully i get my phone replaced, lol
It sucks that if i want it to boot i have to wait a day with my phone in rice, that also means bye bye installing new firmware which is the reason why i'm sending it to warranty since I always loved flashing custom roms, besides that I wouldn't really mind waiting a day for it to boot but I'm afraid that one day it will not boot anymore.
Click to expand...
Click to collapse
You don't have "buyer's remorse" where you live? Here in the US, we get 14 days (20 in some cases) to return the phone no questions asked for a full refund.

wpbogdan said:
And that's why all my phone's features still work and nothing is damaged?
Thanks to everyone who replied to my thread, I went today to the carrier I bought the phone from (Orange)'s store and they told me to send it to warranty, and that's what i'm going to do. Hopefully i get my phone replaced, lol
It sucks that if i want it to boot i have to wait a day with my phone in rice, that also means bye bye installing new firmware which is the reason why i'm sending it to warranty since I always loved flashing custom roms, besides that I wouldn't really mind waiting a day for it to boot but I'm afraid that one day it will not boot anymore.
Click to expand...
Click to collapse
Hmmm, I could swear I saw somewhere that Samsung will look for the white tags that turn pink when wet. If they see that the tag got wet then they won't honor a warranty. Not sure if this is true but somewhere today I read that. I think it was that tear down of the S7 ifixit did. or it was a link from there.

Corwinder said:
Hmmm, I could swear I saw somewhere that Samsung will look for the white tags that turn pink when wet. If they see that the tag got wet then they won't honor a warranty. Not sure if this is true but somewhere today I read that. I think it was that tear down of the S7 ifixit did. or it was a link from there.
Click to expand...
Click to collapse
You can see them clearly in this video:

I have an update, and I want to describe here exactly what happens every time I power it on:
Galaxy S7 screen -> boots straight into recovery.
Every time I reboot from recovery it does the following:
Galaxy S7 screen -> completely black screen -> Galaxy S7 screen -> recovery.
Every single time it enters recovery, it displays an android figure with two refresh arrows spinning, then displaying a yellow exclamation mark warning and shows the recovery options. Does it do this only for me or for you guys too?
I have tried to:
reflash the rom both via odin and kies
factory reset a bunch of times
wipe cache a bunch of times
I have done everything possible to get rid of ALL the water, and I'm sure there is no more water in it. I vacuum'ed the motherboard and left it in rice for 3 nights. does the same thing.
Warranty is also gone because the water damage indicator turned red/pink from white.
I think it's either permanent physical damage to the motherboard, or the water damaged the emmc chip and somehow corrupted the memory (???)
I also made a video of me powering it on, then rebooting it, but I'm unable to post it because new members can't post links until they've reached 10 posts.
also sorry for any grammar mistakes it's 6am lol

Corwinder said:
Water Resistant, Not waterproof. Tell Samsung about this and they'll tell you all about it.
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Click to collapse
Actually by stating that it's IP68, it should mean that the device is indeed water PROOF. IDK why would samsung conflict the two things. If it's water resistant only, samsung should've stated that it's only IP67. False advertisement don't you think?

True story:
When he was 8, my little brother snuck our pet snapping turtles out into the woods behind our house and played with them in a muddy puddle. Thinking he would get in trouble for taking them out of their bowl and getting them dirty, he washed them with soap and hot water, which killed them. I was traumatized by their deaths, and have never used soap since.
So at least my S7E is safe.

[HELP] S7 Edge Moisture Detected and Bottom Microphone issue

I have my s7 Edge for 6 months and I've never had an issue with its water resistance until these issues came up. I was at Boracay island in the Philippines and when I was snorkeling in the sea, I swam with my phone s7 Edge and took videos under the sea which is salted water.
Scene 1:
- When I got back at my hotel, the first thing I did was to wipe it with towel and blow dry it with a blower especially the USB port and plugged it in the USB charger, as expected it didn't charge since moisture detection prompts. And so I left my phone not charging and slept
Scene 2:
- After I wake up, the first thing I did was to charge my phone, it did charge and I called my brother, my brother hears me very well. But on my 2nd call, the charging was cancelled and the moisture detection appears and my brother cannot hear me anymore unless I turn on the loudspeaker so that the top MIC would also work. Basically my USB port for charging and my bottom MIC has been busted until now.
Scene 3:
- After 3 days, I got back in Manila and the first thing I did was to rinse the phone with water. I rinsed the ports especially the USB port and the bottom MIC. And wiped it with towel and buried it with rice grains. I waited for a complete 24 hours and after that, the bottom MIC works (I test it with voice record) and the charging of the USB port works, however, while charging, somebody called me and right after I answered the call, immediately the moisture detection appears and my caller cannot hear me. The bottom MIC isn't working again.
What should I do now? I'm trapped with this issues for 1 week. I can't even use my phone normally. Please help me.

Hard lesson learned. Do not swim with a non-water proof phone. They are water resistant only like it would survive in a cold shower.

krico said:
Hard lesson learned. Do not swim with a non-water proof phone. They are water resistant only like it would survive in a cold shower.
Click to expand...
Click to collapse
But I've always swim this phone in pool or lakes but never in salted water. Sad to say, it went more worst.

There's no moisture sensor on S7 but the phone can detect a short circuit in USB port which are assumed as wet port by software.
Probably some salt or some contamination still remain. My suggestion is to fully submerged your phone in clean water for awhile to clean out as much salt as possible.
Salt water is corrosive and conductive, it's the worst for any electronic including water resistance one. So the first thing you should do immediately after your phone is in contact with salt water is to clean it with clean water and be careful next time.
Sent from my SM-G935F using Tapatalk

NonXtreme said:
There's no moisture sensor on S7 but the phone can detect a short circuit in USB port which are assumed as wet port by software.
Probably some salt or some contamination still remain. My suggestion is to fully submerged your phone in clean water for awhile to clean out as much salt as possible.
Salt water is corrosive and conductive, it's the worst for any electronic including water resistance one. So the first thing you should do immediately after your phone is in contact with salt water is to clean it with clean water and be careful next time.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Brilliant idea sir. How many minutes do you think I should submerge it? Also, should I put it in the rice grains after I wipe it to remove other moistures inside the phone?

Update as of 11:25am (Philippines Time) of 11/23/2016
I tried to submerge it in a mineral drinking water for almost 5 minutes and wiped it and buried it under a pile of rice grains. After 15 hours of waiting. I picked it up again, boot it and immediately I went to the "Voice Recorder" app and press the record button. (My brother is beside me playing Mobile Legend)
Here's an example of the outcome:
(Voice recording file inside the attached zip file)
And I charged it in the charger and the Moisture Detected dialogue box appears again.
Any suggestion?

Go to the service centre and clean ur phone with IP ( they oil like liquid they have ). Thats it after cleaning internal hardware for 10 mins rubbing it with a soft brush plug it to charge swtiching the mobile off. U r good to go

hardik190 said:
Go to the service centre and clean ur phone with IP ( they oil like liquid they have ). Thats it after cleaning internal hardware for 10 mins rubbing it with a soft brush plug it to charge swtiching the mobile off. U r good to go
Click to expand...
Click to collapse
Usually the technicians here in the Philippines, assumes the motherboard as the faulty hardware if any hardware function is not working aside from the LCD and touchscreen. So do you think I should advise them that the only problem of the phone is cleaning and they should just clean the internal parts of the phone? And also, will it still be water-resistant even it has already been opened?

tyrande101 said:
Usually the technicians here in the Philippines, assumes the motherboard as the faulty hardware if any hardware function is not working aside from the LCD and touchscreen. So do you think I should advise them that the only problem of the phone is cleaning and they should just clean the internal parts of the phone? And also, will it still be water-resistant even it has already been opened?
Click to expand...
Click to collapse
Yes just tell them to polish the hardware
The moisture warning persists because there are 2 papers inside the phone, when they get wet the moisture warning popsup. U drowned the phone in salty wster by which the moisture got on paper as some salty particles sitck outside and the inside water was still wet. The other hardware also get moisture if its not polished in 5 hours. The heat makes the salty water to dry and keep a micro layer on hardware which kills the functions.
The water restiance depends on how properly they pack the device. There is no way to stop enter the water gettinf inside the device . The phone is water resistant not water proof so dont dive with it. Good luck