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Hi All.
Have my MXP on Verizon. Love it. However, I'm currently having some issues - I can't get MMS when I'm on wifi - I get notifications for the messages, and then get "failed to retrieve message" and then it just never shows up.
I'm using the stock messenger app.
I know textra has an option to "fix" T-Mobile (where this happens apparently), but I don't really want to use that because it uses a different text message database than the standard one, so I can't launch tasker events based on SMS/MMS when I use it.
I have unlocked the "secret" menu and enabled HD calling, and I switched my "preferred network type" to LTE/CDMA (since I'm on Verizon) in an effort to allow voice and data concurrently. It seems to be working. Not sure if this causes an error when I'm on wifi.
I also have Adblock Plus. Per this thread I just changed my APN to set MMS port to 8080; I'll see if that affects anything when I get home.
However, as I have not tested this, I am wondering if anyone else has this problem? As I type this, I'm now thinking that I may only see this when sending messages to/from iPhones ... I'll do more testing tonight and update, but I'm hoping someone sees this and is like, "Oh, I know exactly what it is ...."
EDIT:
So this didn't fix anything. I have to turn wifi off to get mms. REALLY ANNOYING. Anyone at all see this and have any solutions? Anything?
Thanks.
never had problems since day 1 if I was on wifi or not to send MMS. Maybe try factory reset.
To my knowledge, you can't get regular MMS over WiFi. You have to have your phone data on too. I have found no solution to automatically turn phone data on when a text comes in. Every solution I found doesn't work for Lollipop.
i just got the same thing but after i updated to 6.0 so figured it was because of the update
So I have cellular data on and wifi on. I don't know if there's a setting I'm missing that turns data off automatically when connect to wifi ... anyone know anything about this?
Either way, if I'm on wifi, I get no MMS whether using default messaging app or hangouts.
There is a know issue with any app that accesses the MMS database on 6.0 ....ie Pushbullet.
Let me see if I can find a link
Found it...
http://www.androidpolice.com/2015/12/09/android-6-0-1-fixes-the-annoying-failed-mms-bug-in-marshmallow/
I have an Amazon Prime XT1625 on H20 wireless (via AT&T networks) and cannot get the MMS to work. Interestingly, it DID work for a day with the phone in the beginning then stopped working.
Originally purchased back in october. Trying to wipe the AMZN bloat and root the phone I soft bricked it. I followed this thread and unbricked it (http://forum.xda-developers.com/moto-g4/help/soft-bricked-prime-exclusive-xt1625-t3470693/ ). Currently loaded with XT1625-XT1644_ATHENE_RETUS_MPJ24.139 firmware.
The MMS did work the first day and that was it. For the last 3 months no MMS. I have copied both H20 wireless' official recommended APN settings again and again and also tried using the same APN settings from my previous phone (same sim & service), but none are working to either send or receive. H20 wireless customer service eventually gave up and blamed it on the phone saying because it is not an official AT&T phone it works on different MHz - LOL!
Dialed *#*#4636#*#* and messed around with switching "SET PREFERRED NETWORK TYPE" dropdown, cycling through the LTE options (did not perform reboot between each though). Also tried "turning on sms over IMS", but nothing worked.
What's odd is at one point it did work at one point. I do not know if something happened during loading the firmware after the softbrick or something else.
Does anyone have any suggestions on where to start? Of course, I'm hoping it's a hidden switch or menu, but I'm open to reloading new firmware as well. In fact, I was looking to upgrade to Nougat but I see that there are only soaps available and no official release yet, so I wanted to post this first.
Thanks!
Have you tried a factory reset? Sounds like after the soft brick you messed up the MMS service.
GWCAMO said:
I have an Amazon Prime XT1625 on H20 wireless (via AT&T networks) and cannot get the MMS to work. Interestingly, it DID work for a day with the phone in the beginning then stopped working.
Originally purchased back in october. Trying to wipe the AMZN bloat and root the phone I soft bricked it. I followed this thread and unbricked it (http://forum.xda-developers.com/moto-g4/help/soft-bricked-prime-exclusive-xt1625-t3470693/ ). Currently loaded with XT1625-XT1644_ATHENE_RETUS_MPJ24.139 firmware.
The MMS did work the first day and that was it. For the last 3 months no MMS. I have copied both H20 wireless' official recommended APN settings again and again and also tried using the same APN settings from my previous phone (same sim & service), but none are working to either send or receive. H20 wireless customer service eventually gave up and blamed it on the phone saying because it is not an official AT&T phone it works on different MHz - LOL!
Dialed *#*#4636#*#* and messed around with switching "SET PREFERRED NETWORK TYPE" dropdown, cycling through the LTE options (did not perform reboot between each though). Also tried "turning on sms over IMS", but nothing worked.
What's odd is at one point it did work at one point. I do not know if something happened during loading the firmware after the softbrick or something else.
Does anyone have any suggestions on where to start? Of course, I'm hoping it's a hidden switch or menu, but I'm open to reloading new firmware as well. In fact, I was looking to upgrade to Nougat but I see that there are only soaps available and no official release yet, so I wanted to post this first.
Thanks!
Click to expand...
Click to collapse
Had this issue on both my XT1625 (non Amazon) and my wife's Moto G3. turned out the APN settings were not setup correctly so it was accessing the wrong MMS proxy. AT&T is also who our provider (Consumer Cellular) uses. Check with H2O wireless and find out what your APN settings should be and set them up accordingly.
Make the APN settings match the settings on this page.
https://www.h2owirelessnow.com/mainControl.php?page=dataManualConfig
You also know that MMS probably won't go if you have wifi enabled while sending. Many apps have a T-Mobile setting that disables wifi while sending MMS. For grins, disable wifi then try sending the MMS with just data enabled.
Sent from my SM-T530NU using Tapatalk
Tel864 said:
Make the APN settings match the settings on this page.
You also know that MMS probably won't go if you have wifi enabled while sending. Many apps have a T-Mobile setting that disables wifi while sending MMS. For grins, disable wifi then try sending the MMS with just data enabled.
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Click to collapse
This worked: disabling wifi allowed the MMS to send.
Is this a moto g4-carrier specific problem, or universal problem? Is there a work-around to enable both MMS and wifi simultaneously?
GWCAMO said:
This worked: disabling wifi allowed the MMS to send.
Is this a moto g4-carrier specific problem, or universal problem? Is there a work-around to enable both MMS and wifi simultaneously?
Click to expand...
Click to collapse
It's not a G4 problem, it's more the app and I use Textra SMS for that reason but there are several that you can use. You can try that or Chomp which is by the same developer and I believe both are free to try. I actually purchased Textra because I just like the features more. In the MMS settings for both there is a setting called T-Mobile Fix. What it does is when an MMS is coming in or when you're sending one, it will turn off the wifi, send or receive the MMS and then turn wifi back on. I've seen that setting on other SMS apps also.
Tel864 said:
It's not a G4 problem, it's more the app and I use Textra SMS for that reason but there are several that you can use. You can try that or Chomp which is by the same developer and I believe both are free to try. I actually purchased Textra because I just like the features more. In the MMS settings for both there is a setting called T-Mobile Fix. What it does is when an MMS is coming in or when you're sending one, it will turn off the wifi, send or receive the MMS and then turn wifi back on. I've seen that setting on other SMS apps also.
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Click to collapse
Interesting. I haven't seen any issues with WIFI being enabled blocking MMS messages from being sent. I just use the built in Messaging app that coms with opengapps. My wife had an issue on her G3 that prevented her from sending MMS to a group but worked fine for single recipients. It turned out to be APN settings.
But this is good to know should I see any issues in the future.
OK, have had quite the adventure getting this to work.
I did install Textra and selected the "T-Mobile workaround" setting within the app and MMS worked wonderfully. For about one week.
The all of a sudden it stopped working. Phone crashed and upon reboot MMS ceased to work in its entirety.
This got me thinking there must be a conflict somewhere. So I uninstalled Lucky Patcher and HEBF, and lo and behold MMS would send and RECEIVE only upon reboot. Not once the OS was completely booted, but in that sweet spot of 30 seconds after the main screen popped up and the rest of the OS booted. So I'm thinking there is a conflict somewhere. The only other apps I have that require root is Titanium Backup and SuperSU - I don't think these would cause conflict but I suppose I could uninstall and see.
Short of doing a full factory reset, is there some sort of conflict debugging software that I can use to trace the conflict?
GWCAMO said:
OK, have had quite the adventure getting this to work.
I did install Textra and selected the "T-Mobile workaround" setting within the app and MMS worked wonderfully. For about one week.
The all of a sudden it stopped working. Phone crashed and upon reboot MMS ceased to work in its entirety.
This got me thinking there must be a conflict somewhere. So I uninstalled Lucky Patcher and HEBF, and lo and behold MMS would send and RECEIVE only upon reboot. Not once the OS was completely booted, but in that sweet spot of 30 seconds after the main screen popped up and the rest of the OS booted. So I'm thinking there is a conflict somewhere. The only other apps I have that require root is Titanium Backup and SuperSU - I don't think these would cause conflict but I suppose I could uninstall and see.
Short of doing a full factory reset, is there some sort of conflict debugging software that I can use to trace the conflict?
Click to expand...
Click to collapse
I have TB installed and had SuperSU as well when I was on stock. Didn't see any issues with MMS once I got APN setup correctly. Short of doing a factory reset or disabling individual apps you probably don't have any options to find the conflict, if that is the issue.
I am on T Mobile and I have had issues receiving MMS messengers while on WIFI. Does anyone have a fix for this? I read previously that there was an APN setting to change but I am not sure. Thanks in advance! Also, this is using Android Messages (Stock APP).
Haven't changed anything and it's working on my end..also on T-Mobile...
Sent from my PH-1 using Tapatalk
I had the same issue and I am on TMobile also. If WiFi was on, I could not send nor receive MMS. I fixed it with this: https://support.t-mobile.com/thread/61843
---------- Post added at 09:37 PM ---------- Previous post was at 09:36 PM ----------
Once I made the changes I was able to send MMS and receive them
I'm also on T-Mobile and was not receiving mms when on Wi-Fi, but receiving them fine. The problem was fixed when I turned off Wi-Fi calling. Hope that fixes your issue also.
I agree the problem is fixed by turning off WiFi calling, but WiFi calling is something I want to keep on
xda0330 said:
I agree the problem is fixed by turning off WiFi calling, but WiFi calling is something I want to keep on
Click to expand...
Click to collapse
Okay so I noticed wifi calling wasn't on for me when it was working. I went and checked my APN settings and they were wrong. I corrected them using the settings in the link a few posts up and now it works with wifi calling on for me
Sent from my PH-1 using Tapatalk
I am glad it worked for you.
I also used the above fix, it seems to be working as well. Thanks
I have bookmarked that TMO page. Just a FYI, my pixel unlocked and unbranded does not have this problem
I am going to run by t-mobile today, I'm trying to gauge my signal with my wife iPhone today to see if it's the same.
eakrish said:
I am going to run by t-mobile today, I'm trying to gauge my signal with my wife iPhone today to see if it's the same.
Click to expand...
Click to collapse
As with the MMS on Wifi .. the APN that the Essential pulls is not complete .. NONE of the 4 it pulls. I would go in and edit yours. The MMS while on wifi regardless of wifi calling on or off .. should be fixed with the proper APN. Remember that you should reboot after changing the APN. My wife's was having an issue with MMS and weird signal issues. I fixed her up with a proper APN. It's a pitfall of a non-carrier phone. My U11 suffered the same issues. Anyway. Give a proper APN a shot.
I did this but am still having reception issues as well as MMS issues
To clarify if you make this chnage to get it to work, you need "Cellular" checked under Wifi Calling. If you have WiFi calls as preferred it still does not work. These changes and that setting allow the phone to jump back and forth when needed, correct?
eakrish said:
I am on T Mobile and I have had issues receiving MMS messengers while on WIFI. Does anyone have a fix for this? I read previously that there was an APN setting to change but I am not sure. Thanks in advance! Also, this is using Android Messages (Stock APP).
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Click to collapse
I don't think MMS works over Wifi, though.
Toys Samurai said:
I don't think MMS works over Wifi, though.
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Click to collapse
Sure it does. I just sent a gif from Gboard and a photo from my gallery to the wife and she's got an Essential on TMO. It works fine.
Again, a proper APN will make all this work properly.
What have those of you on Verizon been doing?
Hello - I saw this post while looking for an MMS solution for my PH-1 on AT&T. I have had Verizon, Sprint, Google Fi, and AT&T on this phone, and the only one that I could send/receive SMS/MMS was on Verizon while on my work network's WiFi. I work in a school building behind three layers of cinder block walls, and I have to have a way for this to work. I could go back to VZW, but I'm trying to avoid their high and not-unlimited Unlimited plans' rates. Can you direct me to the correct APN settings for AT&T? Thanks!
Edit: Oops, incorrect forum. Mods, please move if this is an issue. (Meant to be in OP6T)
Anyone else completely reliant on WiFi calling at home (zero signal / no data) able to send and receive MMS? They fail for me over WiFi calling, work flawlessly once I'm at work utilizing data (possibly ruling out APN issues)
Additionally, MMS send/receive work great on my wife's iPhone 7, and they worked perfectly fine on my OP5T until the Oreo update (at which point, that phone had stopped being able to send/receive MMS over Wifi Calling as well.) Anyone know any tricks to getting this to operate? The only alternative I have is to tell people to send picture messages / group messages to my Google Voice number.
Items tried:
Tried creating alternate APN that has more APN types
Tried activating the SIM that came in the box, as the one I was using was from my OP3T forever ago.
Tried using Google Messages as opposed to the stock SMS app
Tried using Signal (which works fine if the other end is also utilizing Signal - 99% of my contacts, however, are not.)
T-Mobile support seems to be completely blind to any issues with this, so just seeing if anyone else has a similar experience.
I have the unlocked OnePlus 6, I'm on T-Mobile and WiFi calling and texting works.
I had one instance that it wasn't working (I noticed the VoLTE icon was gone). To get it to work again, I had to reset Network settings (settings>system>reset options>reset WiFi, mobile and Bluetooth).
Presto!!
Try it out.
After this I turned airplane mode on, connected to WiFi and made calls and sent texts just fine.
Good luck
Does it work on any network?
Mine connects at home with internet and wifi calling. Works at a friends house too.
At my office it connects to the network and all functions normal except no wifi calling or sms.
My Galaxy S8 works with wifi calling at home, friends, AND at work.
code_6 said:
Does it work on any network?
Mine connects at home with internet and wifi calling. Works at a friends house too.
At my office it connects to the network and all functions normal except no wifi calling or sms.
My Galaxy S8 works with wifi calling at home, friends, AND at work.
Click to expand...
Click to collapse
We had this issue.. It was blocking some ports... thankfully someone who knew more than I did was able to work with them to whitelist the needed port thru the firewall. I admit that seems inconsistent with the S8 working @ your work.. but still worth following up with your IT.
What version of the 6t do you have? Tmo or International?
My OP6 works & sends mms just fine via wifi calling. It could also be a network issue maybe.
Has anyone comes across a Pie custom ROM where WiFi Calling works?
So far, Xenon HD 8.1 is the only one that I have gotten to work.
jdgesmlls said:
Has anyone comes across a Pie custom ROM where WiFi Calling works?
So far, Xenon HD 8.1 is the only one that I have gotten to work.
Click to expand...
Click to collapse
Latest treskmod is working now as well
Try this on your custom ROM, I am on a OP6 but this should apply to the OP6T.
Add this to /system/build.prop, save and reboot:
Code:
persist.vendor.cne.feature=1
WiFi Calling should function now.
It works on AOSiP and Omni for OP6. YMMV.
I have the unlocked 6T running OOS and cannot send MMS on WiFi-Calling. All calls and SMS texts work fine, just not MMS. I am on MetroPCS which is functionally the same as T-Mobile. On my 5T everything works perfect over WiFi-Calling including MMS.
Has anyone found a solution for MMS not working over WiFi-Calling for T-Mobile/MetroPCS?
I ordered my OP8P directly from OnePlus, but my MMS doesn't seem to be working. Anyone else had the issue?
I actually got a message that the settings were not correct, and that the correct ones were being sent to my phone (had never seen that before). I looked at the APN info, and it seems to be correct... based on memory.
I'm on T-MOBILE also and received the same message. The phone had an update so I installed and rebooted the phone. All call,text, MMS, data worked like it's supposed to. Try rebooting?
I have issues when connected to WiFi, message comes in but doesn't download
hschreibz7 said:
I'm on T-MOBILE also and received the same message. The phone had an update so I installed and rebooted the phone. All call,text, MMS, data worked like it's supposed to. Try rebooting?
Click to expand...
Click to collapse
I've tried rebooting. Things are a lot better, but I still have some issues with calling out (can't remember the message... will try and get a screenshot next time). If I immediately try again, the call will go out.
I'm also not seeing any wifi calling. The feature is enabled, but it doesn't seem to be working... even on the "wifi calling preferred" setting.
Just wanted to post an update.... still having issues. MMS pretty much never works with wifi on. For this reason, my wifi is off pretty much all day. It never fails that as soon as I turn it on, a picture or group message comes in.
Also, this does not affect SMS or RCS messages, which appear to come in over data somehow.... just MMS.
Need a fix bad.
I'm having the same issues with T-Mobile. I'm leaving wifi off in the meantime. Hope there is a fix soon.
That was supposedly fixed with the last update. What software version are you on?
Sent from my IN2025 using Tapatalk
Hi, not sure if it would make a difference but I'm using Google messages with the chat features enabled. I never noticed anything unusual though but I live in Louisiana. Sorry to hear that. I know there is an option for mobile and wifi (dual-channel network optimization) that I haven't been using. Anyway I hope this clears up for y'all.
I'm on 10.5.6. I just went to t mobile and got a new sim card.. It didn't resolve the issue.
Use Textra app, go into settings for Textra and it has option for TMobile WiFi, works great
Samuel Holland said:
Hi, not sure if it would make a difference but I'm using Google messages with the chat features enabled. I never noticed anything unusual though but I live in Louisiana. Sorry to hear that. I know there is an option for mobile and wifi (dual-channel network optimization) that I haven't been using. Anyway I hope this clears up for y'all.
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Click to collapse
You really, REALLY had my hopes up. It actually makes sense, but it doesn't work. I tried with both on and off... no luck. MMS messages (both inbound and outbound) are stuck until I turn off wifi.
cwalker0906 said:
Use Textra app, go into settings for Textra and it has option for TMobile WiFi, works great
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Click to collapse
I used to use the Textra app, but really prefer Google Messages for it's web app. I am on the PC all day, so it's aggravating to have to pick up the phone all the time. I've tried MS Your Phone, but it's not as easy to use, or as reliable.
I created a thread with a similar (but opposite) issue to what you're experiencing. A friend of mine with an international 8 Pro on TMO is having the exact issue you are.
https://forum.xda-developers.com/oneplus-8-pro/help/receive-mms-wifi-calling-tmobile-t4088673
Didn't get any help from that but you can try the APN trick for a temporary fix until it's patched for real. I also created a thread on Reddit for this and I think I found the solution. I use Textra, but that alone didn't help. Someone on Reddit told me to disable the stock messaging app, as well as revoke it's permissions to everything. Since doing that I'm no longer having issues. It's only been about a day so we'll see how it goes from here.
Hope I could help!
CosMiiK said:
I created a thread with a similar (but opposite) issue to what you're experiencing. A friend of mine with an international 8 Pro on TMO is having the exact issue you are.
https://forum.xda-developers.com/oneplus-8-pro/help/receive-mms-wifi-calling-tmobile-t4088673
Didn't get any help from that but you can try the APN trick for a temporary fix until it's patched for real. I also created a thread on Reddit for this and I think I found the solution. I use Textra, but that alone didn't help. Someone on Reddit told me to disable the stock messaging app, as well as revoke it's permissions to everything. Since doing that I'm no longer having issues. It's only been about a day so we'll see how it goes from here.
Hope I could help!
Click to expand...
Click to collapse
Duplicating the APN worked (of course, I did the whole thing then swiped back, thinking it would save, grr). I'm guessing it won't last long. It's just as easy to disable wifi for it to send... so weird that you're having the opposite problem.
**EDIT**
Nevermind... it didn't work. I was able to send out with wifi on (which I couldn't do before), but my wife's test message wouldn't download until I disabled wifi.
I had frozen the stock messaging app on day one, with tibu. I thawed it, revoked the permissions, and disabled it via settings this time. No luck "Not sent. Tap to try again".
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
mmad81 said:
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
Click to expand...
Click to collapse
Granted, I haven't done any extended testing yet, but I can send/receive MMS now with wifi connected. I upgraded about 4 hours ago, and this is probably the longest I've ever had wifi on.
Now that you've posted this, I'm skeptical it will last, though.
**EDIT**
Yep. MMS is still broken when on wifi. Geez....
mmad81 said:
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
Click to expand...
Click to collapse
The latest update seems to have fixed it for me. I was also having issues receiving calls. Callers would get a busy signal. The update fixed that as well. Maybe try taking your SIM out, reboot, then put it back in and reboot.
That didn't work. I'm finally getting notifications from my sports app after the 10.5.8 update. Just have to fix the wifi now.
Wifi still dies on me, but not with the ! on the icon. Just no traffic. I had to toggle it. But nowhere near as much as it used to. The MMS issue is the only reason I don't leave wifi on. I was really hoping it was fixed.
Same issue here even with most recent updates. MMS will work 1/10 times over wifi (sending & receiving) but not the other 9 times.
Since the update I've also noticed wifi issues - they may have been there before but didn't notice. Wifi seems to hang, I sometimes see a "!" next to the wifi symbol. In many cases I turn WiFi off and the connectivity issue in whichever app is resolved.
So at this point on TMobile there is no reason to keep wifi on, which is unfortunate because with their "5G" I actually get half the speeds of LTE. ?
BoxyBox said:
Same issue here even with most recent updates. MMS will work 1/10 times over wifi (sending & receiving) but not the other 9 times.
Since the update I've also noticed wifi issues - they may have been there before but didn't notice. Wifi seems to hang, I sometimes see a "!" next to the wifi symbol. In many cases I turn WiFi off and the connectivity issue in whichever app is resolved.
So at this point on TMobile there is no reason to keep wifi on, which is unfortunate because with their "5G" I actually get half the speeds of LTE. ?
Click to expand...
Click to collapse
Pretty much everything you said. I'm really upset and disappointed. I'm actually considering returning the phone and going back to the OP7P. Not even sure what the return policy with them is...