I accidentally dropped my O2 mini on a hard floor, and the battery fell out. Then, I put the battery back to the unit. It asked me to align the screen and then installed OS. After that, I found that all pictures, phone no., and short messages are gone.
Is there any way to recover those data back? They are memorable pictures of my son.
Hi,
I've been searching for hours but cannot find information on this topic, which doesn't fill me with hope.
Yesterday my x1 froze when trying to send a text. I managed to get back to the today screen and end the messaging task but I could not access this again. So i restarted my phone, but now it only gets as far as the sony ericsson logo, and freezes. I can only remove the battery or hit the soft reset switch under the cover.
I have tried leaving it off, leaving it on, starting without the sim card, without the memory card, even going as far as the hard reset option screen then cancelling hoping to kick it into action.
When connected to my pc while off, my pc detected it and installed some drivers, but activesync cannot connect to the phone.
I can get into the update mode by holding the volume down button, and it appears i can update the software through the sony ericsson service, but I will lose all contact, calendar, etc. data.
My other option is a hard reset, also losing important contact info. For some insane reason, while I backed up everything when transferring data from my old phone to this one, I never got round to setting up a regular backup from this one. A mistake I will not be repeating soon.
Is there any way I can get the data from the phone? It seems to start up to a point, as well as is able to update the software so I assume it is possible to download the data from the phone somehow?
Failing that, if I do a hard reset or update the software, then is there any way to retrieve the lost contact information?
Any help would be much appreciated.
Have you stored all contact info onto your phone, what about your sim contacts are stored onto sim by default i think so an update or a hard reset will not make any difference at the info will just be read from the sim.
I've had exactly this problem too when I turned on WLAN once. Phone blocked, after reboot it stays at the logo. I've spent 5 desperate hours trying to rescue it but I failed. Hardresetted. No idea why this is happening or how to solve the problem; just blame Sony Ericsson, they're ****ers.
Thanks for the replies, sadly the info is not on the sim. In order to organise the contact list I transferred them all to the handset and then deleted them off the sim in order to not show duplicates. Could not find a way to do that without deleting them.
Ok, I have searched high and low. How can I recover photos/contacts from a focus that has a broken screen and a password lock? Girlfriend broke her phone. I am not new to the phone world as I do have cabsender, WMDC, and am running both our phones on the Dynamics OS...
Long story short, my friend has his phone setup with his corporate email. For this he had to setup encryption. One day it asked him to change his PIN, which he did. Then later that day, he rebooted and neither his new PIN or old PIN work. The phone powers on and gets to this message: "Enter your PIN or password to use the encrypted phone memory."
I have tried myself both his old and new PIN, nothing works. I cant connect the phone to a PC to retrieve the pictures. All of the data is stored on the internal 32gb. All he cares about is getting the pictures off.
Any ideas, please let me know, thanks.
Phone took a bad drop, and now the display's toast. Phone still seems to turn on. Anyone know a program to connect via USB and screen-mirror to do a TWRP backup? Saw something about a "smart dock" but haven't found one for Note 3. (Or another way to do a backup?)
Or, anyone know a reliable mail-in repair service that does digitizer/LCD?